Mortgage Operations Manager Salary in Connecticut, USA

The Manager of Plant Operations oversees engineering staff and functions, while maintaining an advanced level of skills and expertise. Plans, organizes, coordinates, and ensures the activities of the Plant Services, Bio-Med, EVS and Security programs of assigned hospitals are completed in a timely manner. Maintains the Physical Structures, HVAC, Mechanical, Electrical Systems, Utilities, and Grounds of the hospital in a safe and operative working condition. Responsible for the planning and coordination of regulatory requirements and documentation for Life Safety, Utilities, Hazardous Materials and Security. Ensures that emergency procedures are executed as prescribed, including applicable training of staff. Meets the requirements set forth by The Joint Commission, NFPA and the authorities having jurisdiction.As an acute care, 50-bed community hospital, Norwalk Community Hospital provide quality healthcare to the Norwalk and surrounding communities. This includes our 24/7 emergency department and more than a dozen specialties, including pulmonary, gastrointestinal, cardiology, internal medicine, orthopedics, surgical services and more.Required Qualifications:High School Diploma or Equivalent7 years of plant ops experience with at least 2 years previous supervisory experienceMust be able to read, write and communicate effectively in EnglishKnowledge of fire life safety systems, hazardous materials, and utility managementAdvanced knowledge of regulatory CMS and TJC requirementsProficiency in Microsoft OfficeAbility to make accurate observations in a variety of situations, including emergencies and adverse or potential hazardous conditionsAbility to use sound reasoning and judgment to resolve issuesAbility to maintain a work pace appropriate to the workloadMust demonstrate customer service skills appropriate to the jobHospital Fire and Life Safety Card (Los Angeles City Employees only)Preferred Qualifications:Bilingual skillsBachelor's DegreePay Rate: Min - $73,300 | Max - $98,043Oversees and coordinates the daily operations of the department, such as corrective and preventive maintenance for all equipment, management of the work order system, and troubleshooting and resolving issues as they occur for assigned facility(s). Provides and maintains structure and leads regular meetings with staff and provides timely updates to leadership, including hospital administrators. Implements operational objectives, goals, and specific strategies required to support and achieve the strategic outcomes (capital equipment/replacement/maintenance) of the department. Demonstrates advanced level of expertise and collaboration when dealing with leadership and staff.Ensures the hospital and maintenance staff maintains compliance with federal, state, city, local regulatory agencies and organizations such as the Office of Statewide Health Planning and Development (OSHPD), Center for Medicare and Medical Services (CMS), The Joint Commission (TJC), Department of Public Health and Human Services (CDPH), Fire Departments, and City Ordinances. Consults with each site to ensure compliance. Performs Routine EOC Rounding on a timely and structured basis and ensures that the facilities team remains up to date on items involving regulation and compliance.Ensures appropriate staffing levels. Oversees contracts, contract labor, orientation, and evaluation. Provides effective oversight and guidance of staff, including audits of activities and documentation. Responsible for scheduling/staffing, coaching, training, hiring, firing, counseling, performance evaluations and competencies, and payroll process.Effectively manages staff in compliance with applicable regulatory bodies, and all established policies, procedures, and legal guidelines. Appropriately interacts with, educates and mentors, remains available to staff, and demonstrates a "hands-on" and/or collaborative management approach. Leads/participates in company initiatives, such as employee engagement, to support a team-oriented culture. Acts as a coach and positive role model for staff by establishing and maintaining a safe work environment that fosters positive morale.Oversees and coordinates the daily operations of the department, such as corrective and preventive maintenance for all equipment, management of the work order system, and troubleshooting and resolving issues as they occur for assigned facility(s). Provides and maintains structure and leads regular meetings with staff and provides timely updates to leadership, including hospital administrators. Implements operational objectives, goals, and specific strategies required to support and achieve the strategic outcomes (capital equipment/replacement/maintenance) of the department. Demonstrates advanced level of expertise and collaboration when dealing with leadership and staff.Ensures the hospital and maintenance staff maintains compliance with federal, state, city, local regulatory agencies and organizations such as the Office of Statewide Health Planning and Development (OSHPD), Center for Medicare and Medical Services (CMS), The Joint Commission (TJC), Department of Public Health and Human Services (CDPH), Fire Departments, and City Ordinances. Consults with each site to ensure compliance. Performs Routine EOC Rounding on a timely and structured basis and ensures that the facilities team remains up to date on items involving regulation and compliance.Ensures appropriate staffing levels. Oversees contracts, contract labor, orientation, and evaluation. Provides effective oversight and guidance of staff, including audits of activities and documentation. Responsible for scheduling/staffing, coaching, training, hiring, firing, counseling, performance evaluations and competencies, and payroll process.Effectively manages staff in compliance with applicable regulatory bodies, and all established policies, procedures, and legal guidelines. Appropriately interacts with, educates and mentors, remains available to staff, and demonstrates a "hands-on" and/or collaborative management approach. Leads/participates in company initiatives, such as employee engagement, to support a team-oriented culture. Acts as a coach and positive role model for staff by establishing and maintaining a safe work environment that fosters positive morale.

Position Title Sr. Compliance AdvisorLocation Work From Home United StatesJob Summary Regulatory Compliance is responsible for developing and maintaining a Compliance Management Program (CMP) for the Bank that reasonably ensures compliance with consumer protection laws and regulations, addresses associated risks of harm to consumers and customers, and integrates consumer compliance into the day-to-day responsibilities of its management and employees.This visible role will work independently with business unit (BU) risk partners to support the CMP.The Senior Compliance Advisor is expected to be able to independently prioritize, achieve work deliverables, and provide periodic updates to applicable Compliance leaders on matters requiring escalation and assistance and to collaborate, advise, and coordinate their activities. Maintain an advanced and comprehensive knowledge of assigned BU processes and the consumer protection laws and regulations that pertain to them and have advanced independent judgment skills required to deliver advisory support of technical compliance rules and business operations while serving as a subject matter expert to the assigned BU's on consumer protection matters.They also advise and assist the BU in developing and implementing risk-based controls to ensure compliance with the applicable consumer protection laws and regulations.This position will serve a vital role in the Regulatory Compliance Department and will be an integral part of the company's overall risk management strategy.Pay Range: $71,600.00 - $87,947.00 - $132,600.00Job Responsibilities: Using independent and sound judgment, provide subject matter expert advice to assigned BU's regarding applicable servicing consumer compliance regulations while collaborating, advising, and coordinating with Compliance leaders. Applicable regulations include but are not limited to CFPB Deposit Reconciliation, EFTA, ESIGN, Reg CC, HMDA, Overdraft, Guidance, RESPA, NDIP, Sales Practices, TISA, TILA, FCRA, SCRA, FDCPA, FDPA, and applicable State requirements.Maintain assigned risk statements and Compliance policiesMaintain close contact with assigned BUs to keep apprised of objectives, strategy, new initiatives, emerging issues/risks (e.g. Mortgage Servicing Rights Transfers, Loss mitigation, ARM's, HELOC, etc.)Stay abreast of BU processes and applicable consumer compliance laws and regulationsProvide advice, counsel and recommendations using independent and sound judgment to BUs on consumer compliance questions/issuesComplete special projects as necessaryProvide periodic updates for CMP reportingPeriodically review business unit policies and procedures (especially changes) to ensure they meet regulatory requirementsAssist in developing and implementing action plans to comply with any new/revised consumer compliance laws and regulationsFacilitate completion of Consumer Compliance Risk AssessmentWork with BU and Compliance Training Manager to develop BU annual training plan for assigned BUWork with Compliance Assurance Manager to develop BU annual testing plan for assigned BUWork with Compliance Assurance to develop Key Risk Indicators (KRIs) for early warning signs of compliance concerns for assigned BUReview applicable indicators of risk - KRIs, QC results, Compliance Testing results, ERM Issue Management Report, complaints, risk assessment results, etc. to identify weaknesses and assist in remediatingAssess new products/services for potential compliance concerns; prepare risk assessmentsAssess new and existing vendors and debt buyers for potential compliance concerns; prepare risk assessmentsReview marketing materials and other external-facing communications for potential compliance issues (as applicable)Monitor for emerging risks and industry fines/penalties; conduct assessments as requiredComplete all required compliance trainingMaintain knowledge of, and adhere to, Flagstar's internal compliance policies and proceduresMaintain Regulatory Compliance department procedures as assignedMaintain knowledge of changing consumer compliance regulationsEnsure compliance with applicable federal, state and local laws and regulationsPerform other duties and special projects as assignedJOB REQUIREMENTS Required Qualifications:Education level required: Undergraduate Degree (4 years or equivalent) in Business Administration, Finance, Accounting, Law, or related equivalent experience.Seven years of experience in a financial institution, auditing firm, or consulting firm with a regulatory compliance focus and abilities to exercise independent judgment in decision making and advice.Subject matter expertise gained through Regulatory Compliance, Risk, Internal Audit, Legal or equivalent business experience.Bank operations experience in applicable mortgage originations, mortgage servicing, consumer lending, community banking, etc.Preferred Qualifications:CRCM certification preferred.Job Competencies:Knowledge of consumer protection laws and regulations impacting financial institutions.Demonstrated subject matter expertise in the assigned banking processes.Advanced PC systems skills including proficiency with Microsoft Word, Excel, PowerPoint and other reporting systemsExcellent communication skills, including report writing, oral presentations, group facilitation skills, etc.Demonstrated conceptual thinking and analytical skills.Proven ability to partner effectively across all levels of the organization.Ability to manage and execute multiple complex projects within required timelines and expectations.Ability to conduct compliance assessments and produce quality results.Ability to work independently in a continuously changing environment.Inquisitive, resourceful, and able to seek out information and develop sound conclusions and strategies.Ability to develop and maintain professional relationships.Physical demands (ADA): No unusual physical exertion is involved.

Position Title Compliance AdvisorLocation Work From Home United StatesJob Summary Regulatory Compliance is responsible for developing and maintaining a Compliance Management Program for the Bank that reasonably ensures compliance with consumer protection laws and regulations, addresses associated risks of harm to consumers and customers, and integrates consumer compliance into the day-to-day responsibilities of its management and employees. This visible role works with business unit risk partners to support the Compliance Management Program.The Compliance Advisor will maintain broad and deep knowledge of assigned business unit processes and the consumer protection laws and regulations that pertain to them, serve as the subject matter expert to the assigned business unit on consumer protection matters, and assist the business unit(s) in reasonably ensuring compliance with the applicable consumer protection laws and regulations.This position will serve a vital role in the Regulatory Compliance Department and will be an integral part of the company's overall risk management strategy.Pay Range: $58,500.00 - $83,000.00 - $107,500.00Job Responsibilities: Maintain close contact with assigned BUs to keep apprised of objectives, strategy, new initiatives, emerging issues/risks; Stay abreast of BU processes and applicable consumer compliance laws and regulations; Provide advice, counsel and recommendations to BUs on consumer compliance questions/issuesPeriodically review policies and procedures (especially changes) to ensure they meet regulatory requirementsAssist in developing and implementing action plans to comply with any new/revised consumer compliance laws and regulationsWork with BU and Compliance Assurance Manager to develop BU annual testing planReview new and existing vendors for potential compliance concernsPrepare risk assessmentsMonitor various indicators of risk - KRIs, QC results, Compliance Testing results, ERM Issue Management Report, complaints, risk assessment results, etc. to identify weaknesses and assist in remediatingComplete all required compliance training; maintain knowledge of Flagstar policies and procedures; maintain compliance policies and proceduresPerforms special projects, and additional duties and responsibilities as required.Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.JOB REQUIREMENTS Education level required: Undergraduate Degree (4 years or equivalent) in Business Administration, Finance, Accounting, Law or related field, or equivalent work experience.Minimum experience required: 5+ Years of experience in a financial institution, auditing firm, or consulting firm with a regulatory compliance focus.Regulatory Compliance, Risk or Internal audit experience; bank operations experience in mortgage originations, mortgage servicing, community banking, etc. Knowledge of consumer protection laws and regulations impacting a financial institution.Preferred Qualifications:Advanced PC systems skills including proficiency with Microsoft Word, Excel, PowerPoint and other reporting systems.CRCM PreferredJob Competencies:Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar's internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies.Understands the importance or relationships to enable effective teamwork. Modifies personal style, focuses on the needs of others, and listens effectively to ensure effective outcomes for group endeavors. (Insert knowledge/skills/abilities required)Takes a dynamic approach to work characterized by initiating decisions and actions. Concentrates on achieving the outcomes of a process or project while adhering to the overall strategy of the organization. Creates a culture of accountability and performance.Demonstrates attributes of ethical behaviors, high personal standards, and sound work ethic all employers should expect of employees. Consistently treats others with respect and understanding. Responds in a timely manner to all customers and co-workers.Minimal TravelPhysical demands (ADA): No unusual physical exertion is involved.