Financial Services Representative Salary in Colorado, USA

About the jobAre you a leader who has the following traits?• Competitive• Entrepreneurial• Coachable• Communicative• Self-disciplined• AuthenticIf the answer is yes, consider becoming an insurance agent to drive positive impact in the lives of families every day. At New York Life, you're in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success.What we're looking for in a candidate:We're looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. This is not just a sales job-it's a career with purpose and opportunity. You'll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with your clients.What we offer:Training and developmentWe'll equip and train you with a multifaceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals, and the ability to obtain industry professional designations. We are so committed to training that we'll subsidize it in your first two years, providing you with additional funds to help keep you on your feet while you complete our training program and grow your business. You'll also get rewarded and acknowledged with sales incentives and professional-development trips for our top-performing insurance agents.Digital toolsBeyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting, and marketing tools that will help you attract and retain your clients with web, social, and email content.Products and solutionsTogether with its subsidiaries, New York Life provides a range of products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds(1) through our broker-dealer arm, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency, ensuring that the solutions you develop with your clients can help them and their families achieve their financial goals. You'll also be able to specialize and gain expertise in different areas, such as by becoming a financial advisor with Eagle Strategies LLC, our investment advisory division, to offer wealth management and advisory services,(2) estate planning strategies, and business solutions.Human guidanceWhen you join New York Life, you're joining a strong team with peer-to-peer support options like study groups, mentorship, and other opportunities to engage with your fellow insurance agents.How we will compensate you:You have the power to determine your own income with our commission-based compensation. In 2022, the average income of our agents under the N8 and N9 Agent's Contract who met annual minimum sales production requirements was $115,917.(3)Individual agent performance will determine your income.Benefits include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.(4)About New York Life:New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success of our clients.Awards & Accolades:We're proud of our financial strength.(5)• A++ Superior (A.M. Best)• AAA Exceptionally Strong (Fitch)• Aaa Exceptional (Moody's)• AA+ Very Strong (Standard & Poor's)We're proud of the training we offer.(6)• Training Magazine's APEX Award for 2022We're proud to be recognized by organizations that also value diversity.• Human Rights Campaign: 2022 Corporate Equality Index• Forbes 2022: America's Best Employers for Diversity• Latino Leaders 2022 Best Companies for Latinos to Work ForWe're proud of the help we've provided and continue to provide our clients.(7)• 5.3 million LIVES PROTECTED. Includes all owners of individual life insurance and annuity policies• $579 million LIFETIME ANNUITY INCOME PAID. Includes all payouts on individual income annuity products.• $4.5 billion IN LIVING BENEFITS AWARDED. Includes life and annuity cash value accumulation and qualifyingpolicy dividends paid. Dividends are not guaranteed.• Over $1.2 trillion LIFE INSURANCE PROTECTION IN FORCE. Includes term, whole, and universal life.(8)V1_AR10511_042023 SMRU 5021157.41. Offered by properly licensed registered representatives through NYLIFE Securities (member FINRA/SIPC), a Licensed Insurance Agency and a New York Life company.2. Wealth management and advisory services offered by Financial Advisors of Eagle Strategies LLC, a Registered Investment Adviser and a New York Life company.Qualification requirements include but are not limited to applicable FINRA general securities, agent state law, investment advisory licenses, compliance history, production standards, and required training. Requirements are subject to change.3. Based on 2022 company data for 7,603 agents operating under our N9 and N8 Agent's Contracts in all states, without persistency bonus, who were active as of December 31, 2022. N9 is the current contract for new financial professionals. N8 contracts were issued to new financial professionals prior to April 2004.Contracts determine your compensation and benefits. Sales production requirements are determined annually by the company. Historical agent incomes are provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent compensation is commission-based and determined through the ledger process. Overall compensation includes positive income credits for commissions based on actual sales and certain allowances or incentives, if eligible, based upon persistency and production, as well as debits associated with commission reversals, authorized expenses, and other items. Each credit and debit posted to the Agent's Ledger is part of determining the agent's compensation and no individual credit posted to the ledger is earned until the ledger reconciliation process is complete. Agents receive payments equal to the positive balance on the Agent's Ledger after the credits and debits are applied.4. This is necessarily brief and provides only general descriptions of the benefits available to eligible agents under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. In the event of any conflict between the information herein and the provisions of the plan documents, the plan documents will govern. The company reserves the right to amend or terminate the benefit plans described herein at any time for any reason.5. New York Life Insurance Company continues to receive the highest financial strength ratings currently awarded to any life insurer in the U.S. from all four major rating agencies. Source: Individual Third-Party Ratings Reports: A.M. Best A++, Fitch Ratings AAA, Moody's Aaa, and Standard & Poor's AA+ (as of 10/18/2022).The ratings do not apply to investment products as they are subject to market risk and will fluctuate in value.6. A full list of our awards is available here: https://www.newyorklife.com/newsroom/our-awards-and-recognition7. All figures reflect the consolidated results of New York Life Insurance Company and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation, for the 12 months ending December 31, 2022.8. This reflects the consolidated results of New York Life Insurance Company (NYLIC) and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation (NYLIAC), for the 12months ending December 31, 2022. Individual life insurance in force is the total face amount of individual life insurance contracts (term, whole, and universal life) outstanding for NYLIC and its domestic insurance subsidiaries at a given time. The company's individual life insurance in force totaled $1,166.01 billion at December 31, 2022 (including $180.61 billion for NYLIAC). Intercompany transactions have been eliminated in consolidation.New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender IdentityFeatured benefitsMedical insuranceVision insuranceDental insurance401(k)Pension planDisability insurance

Join our Customer Service team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell , PUR , Braun , Vicks , Hot Tools , Drybar , Curlsmith , and Revlon . Together, we build innovative and useful products that elevate people's lives everywhere every day.Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!Position: Consumer Service Representative IDepartment: Customer ServiceWork Location: Cortez, CO - 100% OnsiteWhat you will be doing:The Consumer Service Representative I is responsible for providing quality consumer support and service by accurately and efficiently handling incoming telephone calls regarding our products. Calls may include but are not limited to general inquiries, product troubleshooting, sales orders, availability, warranty replacements and product specifications. The representative will seek to understand consumer needs and expectations and will address them with integrity, and compassion while protecting brand and company image and reputation.Answers phone, e-mail, and inquiries to ensure consumer satisfaction by a variety of methods within the established guidelines.Implements Osprey's AMG policies with the end user.Processes claims and returns for consumers.Provides product feature and benefit information to the consumer.Assists with the development of standard operating procedures and references them as needed to complete quality, efficient, and accurate work.Masters the software programs used by the Customer Service TeamIs a product expert and knows Legacy, current and upcoming product and their feature differences.Communicates with consistency and clarity with internal and external customers.Skills needed to be successful in this role:Excellent interpersonal skillsAbility to understand and follow oral and written instructionsMinimum Requirements:High School Graduate or equivalent1+ years customer service experienceAuthorized to work in the United StatesPreferred Qualifications:Outdoor industry experience Outdoor activity enthusiast Knowledge of outdoor gear In Colorado, the standard base pay range for this role is $15.65 - $23.48 hourly. This base pay range is specific to Colorado and may not apply to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.Wondering if you should apply? Helen of Troy encourages people as diverse as our brands. Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.#LI-RS1#LI-OnsiteFor more information about Helen of Troy, visit www.helenoftroy.com . You can also find us on LinkedIn , Glassdoor , Facebook , Instagram and Twitter . Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis. We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, and Drybar® - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

Primary Responsibility :Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaintsWhat You'll Do :• Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.• Reports customer feedback to management.• Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.• Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.• Assures proper invoicing of accounts by verifying computer-generated invoices.• Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors• Schedule loads as required.• Maintain updated reports to ensure all loads are empty and closed.• Resolve refused product, over, short and damaged (OS&D) orders.• Follow attendance policy, show up for work on time and ready to work assigned shift.• Perform other duties as required and assigned.What Experience and Education You Need :• High school diploma or general education degree (GED).• 0-2 years of related work experience.What Could Set You Apart :• Ability to work in a fast paced environment.• Ability to handle multiple tasks at the same time.• Flexibility and initiative.• Experience working with challenging customers.• Excellent communication skills.• Strong problem solving skills• Understand the specific needs and requests of customers, the nature of their product and storage and handling needs.• Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.• Knowledge of Warehouse Management Systems• Knowledge of Microsoft Office Suite.• Desktop computers.• Accurate typing and data entry skillsPhysical Requirements :• Requires the ability to sit for long periods of time, with frequent interruptions• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending• Requires manual dexterity with normal hand and finger movements for typical office work• Talking, hearing, and seeing are important elements of completing assigned tasks• May require travel by automobile and airplane up for business• May require a visit facility operations in temperatures at or below freezing• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds• Requires the use of various electronic tools• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive managementWork Environment :The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What We Offer :Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.EOE/AA M/F/D/V DFW.

Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.Job DescriptionThis position is projected to start on 07/22/2024 and requires 2 weeks of mandatory paid training. Service Center will be determined upon hire and location will vary within El Paso County.The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and professional member transactions, enhanced member awareness of existing products and services, and timely product or service referrals. Additionally responsible to understand and comply with credit union policies and procedures, as well as financial regulations to include BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau). The Member Service Representative must excel in service, quality communication, product knowledge, and accuracy while meeting all service, performance and safety standards. Essential FunctionsProviding quality member service through accurate and professional face to face member transactions to include new member account creation, account file and card file maintenance, and basic Service Center Control Manual procedures.Accountable for meeting member needs through maintaining a strong knowledge of products and services available to members, regularly providing referrals to such products and services in all areas including, but not limited to lending, investments, electronic banking, wealth management, and business banking.Responsible for complying with safety and service standards defined in the Credit Union's Policies and Procedures documents, as well as financial regulations to include, but not limited to, BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau).Responsible for meeting job training requirements.Responsible for maintaining a cash drawer following procedures defined in the Credit Union's Cash Control Policy.Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.QualificationsMinimum Formal Qualifications for this PositionMember Service Representative:High School Diploma/G.E.D. or Equivalent.6+ months of customer service and cash handling experience, required.Sales experience. preferred.Member Service Representative Senior:High School Diploma/G.E.D. or Equivalent.Member Relationship, Customer Service New Account, or equivalent training.1+ years' customer service, sales, or other related experience required1+ years' financial institution experience, required6+ months' cash handling experience, required Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.Technical or Specialized Knowledge/Skills: Enthusiastic attitude regarding helping our community.Strong emphasis on member service and offering appropriate cross-sell / upsell opportunities to the member.Strong attention to detail and accuracy of all transactions is of critical importance.Professional and courteous communication skills are of critical importance.Proficient in basic math (addition, subtraction, multiplication, and division).Comfortable handling physical money with a high level of accuracy with members directly.Exposure to Microsoft Outlook and web based transactional systems to complete day to day member requests.Able to use 10-Key by touch is preferred. Certifications Required: None Environmental, Physical and Psychological RequirementsStanding - OccasionallyWalking - OccasionallySitting - FrequentlyLifting - Rarely (40 Lbs)Carrying - RarelyPushing - RarelyPulling - RarelyBalancing - RarelyStooping - RarelyKneeling - RarelyCrouching - RarelyCrawling - RarelyReaching - OccasionallyHandling - OccasionallyGrasping - OccasionallyFeeling - OccasionallyTalking - FrequentlyHearing - FrequentlyRepetitive Motions - FrequentlyEye/Hand/Foot Coordination - OccasionallyNoises louder than normal speaking volume - OccasionallyTemperature Changes - RarelyAtmospheric Conditions - Rarely Additional InformationThe hourly ranges for the positions are:Member Service Representative: $18.10 - $21.42 (S10). Member Service Representative Senior: $19.23 - $23.48 (S11). Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity. This position is eligible for an incentive plan. We anticipate this position to close on 06/19/2024. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Benefits Summary Sheet - 2024 The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Job Location

Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.Job DescriptionComing Soon! Greeley West Opening Fall 2024!The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and professional member transactions, enhanced member awareness of existing products and services, and timely product or service referrals. Additionally responsible to understand and comply with credit union policies and procedures, as well as financial regulations to include BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau). The Member Service Representative must excel in service, quality communication, product knowledge, and accuracy while meeting all service, performance and safety standards. Essential FunctionsProviding quality member service through accurate and professional face to face member transactions to include new member account creation, account file and card file maintenance, and basic Service Center Control Manual procedures.Accountable for meeting member needs through maintaining a strong knowledge of products and services available to members, regularly providing referrals to such products and services in all areas including, but not limited to lending, investments, electronic banking, wealth management, and business banking.Responsible for complying with safety and service standards defined in the Credit Union's Policies and Procedures documents, as well as financial regulations to include, but not limited to, BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau).Responsible for meeting job training requirements.Responsible for maintaining a cash drawer following procedures defined in the Credit Union's Cash Control Policy.Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.QualificationsMinimum Formal Qualifications for this PositionMember Service Representative:High School Diploma/G.E.D. or Equivalent.6+ months of customer service and cash handling experience required.Sales experience. preferred.Member Service Representative Senior:High School Diploma/G.E.D. or Equivalent.Member Relationship, Customer Service New Account, or equivalent training.1+ years' customer service, sales, or other related experience required1+ years' financial institution experience is required.6+ months of cash handling required. Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.Technical or Specialized Knowledge/Skills: Enthusiastic attitude regarding helping our community.Strong emphasis on member service and offering appropriate cross-sell / upsell opportunities to the member.Strong attention to detail and accuracy of all transactions is of critical importance.Professional and courteous communication skills are of critical importance.Proficient in basic math (addition, subtraction, multiplication, and division).Comfortable handling physical money with a high level of accuracy with members directly.Exposure to Microsoft Outlook and web based transactional systems to complete day to day member requests.Able to use 10-Key by touch is preferred. Certifications Required: None Environmental, Physical and Psychological RequirementsStanding - OccasionallyWalking - OccasionallySitting - FrequentlyLifting - Rarely (40 Lbs)Carrying - RarelyPushing - RarelyPulling - RarelyBalancing - RarelyStooping - RarelyKneeling - RarelyCrouching - RarelyCrawling - RarelyReaching - OccasionallyHandling - OccasionallyGrasping - OccasionallyFeeling - OccasionallyTalking - FrequentlyHearing - FrequentlyRepetitive Motions - FrequentlyEye/Hand/Foot Coordination - OccasionallyNoises louder than normal speaking volume - OccasionallyTemperature Changes - RarelyAtmospheric Conditions - Rarely Additional InformationThe hourly range for the following positions:-Member Service Representative - $19.91 - $21.99 (S10). -Member Service Representative Senior - $21.16 - $25.83 (S11). Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity. This position is eligible for an incentive plan.This position is eligible for a bilingual (Spanish) stipend. We anticipate this position to close on 06/24/2024. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Benefits Summary Sheet - 2024 The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Job Location

Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.Job DescriptionThe primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and professional member transactions, enhanced member awareness of existing products and services, and timely product or service referrals. Additionally responsible to understand and comply with credit union policies and procedures, as well as financial regulations to include BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau). The Member Service Representative must excel in service, quality communication, product knowledge, and accuracy while meeting all service, performance and safety standards. Essential FunctionsProviding quality member service through accurate and professional face to face member transactions to include new member account creation, account file and card file maintenance, and basic Service Center Control Manual procedures.Accountable for meeting member needs through maintaining a strong knowledge of products and services available to members, regularly providing referrals to such products and services in all areas including, but not limited to lending, investments, electronic banking, wealth management, and business banking.Responsible for complying with safety and service standards defined in the Credit Union's Policies and Procedures documents, as well as financial regulations to include, but not limited to, BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau).Responsible for meeting job training requirements.Responsible for maintaining a cash drawer following procedures defined in the Credit Union's Cash Control Policy.Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.QualificationsMinimum Formal Qualifications for this PositionMember Service Representative:High School Diploma/G.E.D. or Equivalent.6+ months of customer service and cash handling experience required.Sales experience. preferred.Member Service Representative Senior:High School Diploma/G.E.D. or Equivalent.Member Relationship, Customer Service New Account, or equivalent training.1+ years' customer service, sales, or other related experience required1+ years' financial institution experience is required.6+ months of cash handling required. Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.Technical or Specialized Knowledge/Skills: Enthusiastic attitude regarding helping our community.Strong emphasis on member service and offering appropriate cross-sell / upsell opportunities to the member.Strong attention to detail and accuracy of all transactions is of critical importance.Professional and courteous communication skills are of critical importance.Proficient in basic math (addition, subtraction, multiplication, and division).Comfortable handling physical money with a high level of accuracy with members directly.Exposure to Microsoft Outlook and web based transactional systems to complete day to day member requests.Able to use 10-Key by touch is preferred. Certifications Required: None Environmental, Physical and Psychological RequirementsStanding - OccasionallyWalking - OccasionallySitting - FrequentlyLifting - Rarely (40 Lbs)Carrying - RarelyPushing - RarelyPulling - RarelyBalancing - RarelyStooping - RarelyKneeling - RarelyCrouching - RarelyCrawling - RarelyReaching - OccasionallyHandling - OccasionallyGrasping - OccasionallyFeeling - OccasionallyTalking - FrequentlyHearing - FrequentlyRepetitive Motions - FrequentlyEye/Hand/Foot Coordination - OccasionallyNoises louder than normal speaking volume - OccasionallyTemperature Changes - RarelyAtmospheric Conditions - Rarely Additional InformationThe hourly range for the following positions:-Member Service Representative - $19.91 - $21.99 (S10). -Member Service Representative Senior - $21.16 - $25.83 (S11). Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity. This position is eligible for an incentive plan.This position is eligible for a bilingual (Spanish) stipend. We anticipate this position to close on 06/24/2024. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Benefits Summary Sheet - 2024 The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Job Location

Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.Job DescriptionThis position is projected to start on 07/22/2024 and requires 2 weeks of mandatory paid training. Service Center will be determined upon hire and location will vary within Pueblo/Pueblo West area.The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and professional member transactions, enhanced member awareness of existing products and services, and timely product or service referrals. Additionally responsible to understand and comply with credit union policies and procedures, as well as financial regulations to include BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau). The Member Service Representative must excel in service, quality communication, product knowledge, and accuracy while meeting all service, performance and safety standards. Essential FunctionsProviding quality member service through accurate and professional face to face member transactions to include new member account creation, account file and card file maintenance, and basic Service Center Control Manual procedures.Accountable for meeting member needs through maintaining a strong knowledge of products and services available to members, regularly providing referrals to such products and services in all areas including, but not limited to lending, investments, electronic banking, wealth management, and business banking.Responsible for complying with safety and service standards defined in the Credit Union's Policies and Procedures documents, as well as financial regulations to include, but not limited to, BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau).Responsible for meeting job training requirements.Responsible for maintaining a cash drawer following procedures defined in the Credit Union's Cash Control Policy.Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.QualificationsMinimum Formal Qualifications for this PositionMember Service Representative:High School Diploma/G.E.D. or Equivalent.6+ months of customer service and cash handling experience, required.Sales experience. preferred.Member Service Representative Senior:High School Diploma/G.E.D. or Equivalent.Member Relationship, Customer Service New Account, or equivalent training.1+ years' customer service, sales, or other related experience required1+ years' financial institution experience, required6+ months' cash handling experience Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.Technical or Specialized Knowledge/Skills: Enthusiastic attitude regarding helping our community.Strong emphasis on member service and offering appropriate cross-sell / upsell opportunities to the member.Strong attention to detail and accuracy of all transactions is of critical importance.Professional and courteous communication skills are of critical importance.Proficient in basic math (addition, subtraction, multiplication, and division).Comfortable handling physical money with a high level of accuracy with members directly.Exposure to Microsoft Outlook and web based transactional systems to complete day to day member requests.Able to use 10-Key by touch is preferred. Certifications Required: None Environmental, Physical and Psychological RequirementsStanding - OccasionallyWalking - OccasionallySitting - FrequentlyLifting - Rarely (40 Lbs)Carrying - RarelyPushing - RarelyPulling - RarelyBalancing - RarelyStooping - RarelyKneeling - RarelyCrouching - RarelyCrawling - RarelyReaching - OccasionallyHandling - OccasionallyGrasping - OccasionallyFeeling - OccasionallyTalking - FrequentlyHearing - FrequentlyRepetitive Motions - FrequentlyEye/Hand/Foot Coordination - OccasionallyNoises louder than normal speaking volume - OccasionallyTemperature Changes - RarelyAtmospheric Conditions - Rarely Additional InformationThe hourly ranges for the positions are:Member Service Representative: $18.10 - $21.42 (S10). Member Service Representative Senior: $19.23 - $23.48 (S11). Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity. This position is eligible for an incentive plan. We anticipate this position to close on 06/19/2024. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Benefits Summary Sheet - 2024 The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Job Location

Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make a difference and, though it sounds cliche, we truly believe you are our greatest asset.Job DescriptionTHIS POSITION IS PROJECTED TO START ON 7/22/2024 AND REQUIRES 5 WEEKS OF MANDATORY PAID TRAINING AT OUR HEADQUARTERS IN COLORADO SPRINGS, COLORADO.The Member Service Representative I/II must provide accurate information regarding member inquiries while actively cross-selling and educating members on Credit Union products and services. Outstanding service must be delivered while remaining professional, responsive, and encouraging. In addition the MSR I is responsible for understanding and complying with credit union policies/procedures and industry regulations while seeking to protect the assets of members and the credit union. Essential FunctionsMember Service Representative Call Center I:Member Service - the representative must accurately process member requests received through incoming calls. Representatives must provide individual member service at a high-standard professional level while updating the existing database with any changes requested by the member. Members must be verified using Ent's most current procedures to minimize fraudulent activity. The representative must possess the skill to identify and escalate priority issues to the proper area.Sales - Accountable for meeting member needs through maintaining a strong knowledge of products and services available to members, regularly providing referrals to such products and services in all areas including, but not limited to lending, investments, electronic banking, wealth management, and business banking.Knowledge - Maintains knowledge and remains current in the position by taking a proactive approach with participating in on-going training, side by sides, quality control sessions, online BVS courses, and utilizing Outlook and Element on a daily basis resulting in the delivery of world class service to our members.Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.Member Service Representative Call Center II:Member Sales & Service: In order to build and retain member relationships, the representative must answer incoming calls from members, accurately answer inquiries and troubleshoot problems. Members must be verified using the processes and procedures in place, minimizing fraudulent activity. Representative possesses the skill to identify and escalate priority issues. A higher skillset is required to perform certificate maintenance and handle all online banking inquiries. MSR II is expected to resolve member concerns properly and provide solutions to avoid escalations in all areas of member service. The representatives must have extensive knowledge of all products and services by actively listening and determining the product that best fit the member's needs. Products and services include but are not limited to: investment services, online banking and credit cards. In the area of credit cards, the representative will obtain the skillset to submit both consumer and business credit card applications.Knowledge: Maintains knowledge and remains current in the position by taking a proactive approach with participating in on-going training, side by sides, quality control sessions, online BVS courses, and utilizing Outlook and Element on a daily basis resulting in the delivery of world class service to our members.QualificationsMinimum Formal Qualifications for this PositionMember Service Representative Call Center I:High School Diploma/G.E.D. or equivalent.6+ months experience in customer service. PrefInbound phone experience. PrefSales experience. PrefPrevious financial institution experience. PrefMember Service Representative Call Center II:High School Diploma/G.E.D. or equivalent.Bilingual Spanish required1+ years' combined experience to include inbound phone experience and financial services experience, requiredSales Experience, pref Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience. Technical or Specialized Knowledge/Skills:Member Service Representative Call Center I:Strong Customer Service focus.Basic understanding of typical products, offerings, and resources within the banking/credit union environment.Must have proficient computer skills, including the ability to use Windows, Microsoft Word and Office.Symitar experience beneficial.Strong communication skills.Organizational skills required.Typing, computer, and ten-key required.Member Service Representative Call Center II:Excellent Customer Service focus.Strong proficiency in relevant credit union products, offerings, and resources.General understanding of Online Banking and Business Credit Card products and procedures required.Must have proficient computer skills, including the ability to use Windows, Microsoft Word and Office.Ability to complete multiple tasks utilizing various databases concurrently is required.Strong communication and writing skills.Organizational skills required.Typing, computer, and ten-key required.Symitar experience strongly preferred. Certifications Required:NoneEnvironmental, Physical and Psychological RequirementsStanding - OccasionallyWalking - OccasionallySitting - FrequentlyLifting - Rarely (40 Lbs)Carrying - RarelyPushing - RarelyPulling - RarelyBalancing - RarelyStooping - RarelyKneeling - RarelyCrouching - RarelyCrawling - RarelyReaching - OccasionallyHandling - OccasionallyGrasping - OccasionallyFeeling - OccasionallyTalking - FrequentlyHearing - FrequentlyRepetitive Motions - FrequentlyEye/Hand/Foot Coordination - OccasionallyNoises louder than normal speaking volume - OccasionallyTemperature Changes - RarelyAtmospheric Conditions - RarelyAdditional InformationThe hourly ranges for the positions are:Member Service Representative Call Center I: $18.10 - $21.42 (S10). Member Service Representative Call Center II: $19.23 - $23.48 (S11). Bilingual pay stipend is available.We anticipate this position to close on 6/19/2024. Please submit your application at your earliest convenience to be considered.This position is eligible for a monthly incentive plan.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.Benefits Summary Sheet - 2024The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Job Location

Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.Job DescriptionThe primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and professional member transactions, enhanced member awareness of existing products and services, and timely product or service referrals. Additionally responsible to understand and comply with credit union policies and procedures, as well as financial regulations to include BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau). The Member Service Representative must excel in service, quality communication, product knowledge, and accuracy while meeting all service, performance and safety standards. Essential FunctionsProviding quality member service through accurate and professional face to face member transactions to include new member account creation, account file and card file maintenance, and basic Service Center Control Manual procedures.Accountable for meeting member needs through maintaining a strong knowledge of products and services available to members, regularly providing referrals to such products and services in all areas including, but not limited to lending, investments, electronic banking, wealth management, and business banking.Responsible for complying with safety and service standards defined in the Credit Union's Policies and Procedures documents, as well as financial regulations to include, but not limited to, BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau).Responsible for meeting job training requirements.Responsible for maintaining a cash drawer following procedures defined in the Credit Union's Cash Control Policy.Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.QualificationsMinimum Formal Qualifications for this PositionMember Service Representative:High School Diploma/G.E.D. or Equivalent.6+ months of customer service and cash handling experience required.Sales experience. preferred.Member Service Representative Senior:High School Diploma/G.E.D. or Equivalent.Member Relationship, Customer Service New Account, or equivalent training.1+ years' customer service, sales, or other related experience required1+ years' financial institution experience is required.6+ months of cash handling required. Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.Technical or Specialized Knowledge/Skills: Enthusiastic attitude regarding helping our community.Strong emphasis on member service and offering appropriate cross-sell / upsell opportunities to the member.Strong attention to detail and accuracy of all transactions is of critical importance.Professional and courteous communication skills are of critical importance.Proficient in basic math (addition, subtraction, multiplication, and division).Comfortable handling physical money with a high level of accuracy with members directly.Exposure to Microsoft Outlook and web based transactional systems to complete day to day member requests.Able to use 10-Key by touch is preferred. Certifications Required: None Environmental, Physical and Psychological RequirementsStanding - OccasionallyWalking - OccasionallySitting - FrequentlyLifting - Rarely (40 Lbs)Carrying - RarelyPushing - RarelyPulling - RarelyBalancing - RarelyStooping - RarelyKneeling - RarelyCrouching - RarelyCrawling - RarelyReaching - OccasionallyHandling - OccasionallyGrasping - OccasionallyFeeling - OccasionallyTalking - FrequentlyHearing - FrequentlyRepetitive Motions - FrequentlyEye/Hand/Foot Coordination - OccasionallyNoises louder than normal speaking volume - OccasionallyTemperature Changes - RarelyAtmospheric Conditions - Rarely Additional InformationThe hourly range for the following positions:-Member Service Representative - $19.91 - $21.99 (S10). -Member Service Representative Senior - $21.16 - $25.83 (S11). Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity. This position is eligible for an incentive plan.This position is eligible for a bilingual (Spanish) stipend. We anticipate this position to close on 06/21/2024. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Benefits Summary Sheet - 2024 The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.Job DescriptionTHIS POSITION IS PROJECTED TO START ON 07/22/2024 AND REQUIRES 5 WEEKS OF MANDATORY PAID TRAINING AT OUR HEADQUARTERS IN COLORADO SPRINGS, COLORADO.The Member Service Representative I / II must provide accurate information regarding member inquiries while actively cross-selling and educating members on Credit Union products and services. Outstanding service must be delivered while remaining professional, responsive, and encouraging. In addition, this role is responsible for understanding and complying with credit union policies/procedures and industry regulations while seeking to protect the assets of members and the credit union. Essential FunctionsMember Sales & Service: In order to build and retain member relationships, the representative must answer incoming calls from members, accurately answer inquiries and troubleshoot problems. Members must be verified using the processes and procedures in place, minimizing fraudulent activity. Representative possesses the skill to identify and escalate priority issues. A higher skillset is required to perform certificate maintenance and handle all online banking inquiries. MSR II is expected to resolve member concerns properly and provide solutions to avoid escalations in all areas of member service. The representatives must have extensive knowledge of all products and services by actively listening and determining the product that best fit the member's needs. Products and services include but are not limited to: investment services, online banking and credit cards. In the area of credit cards, the representative will obtain the skillset to submit both consumer and business credit card applications.Knowledge: Maintains knowledge and remains current in the position by taking a proactive approach with participating in on-going training, side by sides, quality control sessions, online BVS courses, and utilizing Outlook and Element on a daily basis resulting in the delivery of world class service to our members.Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.QualificationsTHIS POSITION IS PROJECTED TO START ON 07/22/2024 AND REQUIRES 5 WEEKS OF MANDATORY PAID TRAINING AT OUR HEADQUARTERS IN COLORADO SPRINGS, COLORADO.Minimum Formal Qualifications for this Position for Level I:High School Diploma/G.E.D. or equivalent.6+ months experience in customer service (preferred)Inbound phone experience (preferrred)Sales experience (preferred)Previous financial institution experience (preferred)Minimum Formal Qualifications for this Position for Level II:High School Diploma/G.E.D. or equivalent.1+ years' combined experience to include inbound phone experience and financial services experience (required)Sales experience (preferred)Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.Technical or Specialized Knowledge/Skills at Level I:Strong Customer Service focus.Basic understanding of typical products, offerings, and resources within the banking/credit union environment.Must have proficient computer skills, including the ability to use Windows, Microsoft Word and Office.Symitar experience beneficial.Strong communication skills.Organizational skills required.Typing, computer, and ten-key required.Technical or Specialized Knowledge/Skills at Level II:Excellent Customer Service focus.Strong proficiency in relevant credit union products, offerings, and resources.General understanding of Online Banking and Business Credit Card products and procedures required.Must have proficient computer skills, including the ability to use Windows, Microsoft Word and Office.Ability to complete multiple tasks utilizing various databases concurrently is required.Strong communication and writing skills.Organizational skills required.Typing, computer, and ten-key required.Symitar experience strongly preferred. Certifications Required:NoneEnvironmental, Physical and Psychological RequirementsStanding - OccasionallyWalking - OccasionallySitting - FrequentlyLifting - Rarely (40 Lbs)Carrying - RarelyPushing - RarelyPulling - RarelyBalancing - RarelyStooping - RarelyKneeling - RarelyCrouching - RarelyCrawling - RarelyReaching - OccasionallyHandling - OccasionallyGrasping - OccasionallyFeeling - OccasionallyTalking - FrequentlyHearing - FrequentlyRepetitive Motions - FrequentlyEye/Hand/Foot Coordination - OccasionallyNoises louder than normal speaking volume - OccasionallyTemperature Changes - RarelyAtmospheric Conditions - RarelyAdditional InformationThe hourly ranges for the positions are:Member Service Representative Call Center I: $18.10 - $21.42 (S10). Member Service Representative Call Center II: $19.23 - $23.48 (S11).Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.This position is eligible for a monthly incentive plan.We anticipate this position to close on 06/24/2024. Please submit your application at your earliest convenience to be considered.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Benefits Summary Sheet 2024 The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Job Location