Office Director Salary in Colorado Springs, CO

Mountain View Independent Living is looking to expand their team with a Marketing Director! If you want to be part of an amazing culture while making a genuine difference, then look no further than Mountain View Independent Living in Colorado Springs , Colorado! Responsibilities: Develop and maintain business relationships with Discharge Planners, Case Managers, and Physicians to generate placement referrals. Provide tours to perspective patients, family members or responsible parties. Establishes marketing goals to ensure share of market and profitability of services. Develops and executes marketing plans and programs, both short and long range, to ensure growth and expansion of company services and improvement of facilities census. Assignment: 6 month assignment with a possible extension Hours : flexible Mon - Fri (maybe some weekends) but in office 1x a weekRequired: Skilled nursing/Post Acute Marketing Director experience required . Benefits: Competitive pay Healthcare Benefits including Vision & Dental (Full-time only) 401k (Full-time only) Paid Time Off Continuous Training and Growth Opportunities Salary: $20-$30/hourPlease click the link below to book a convenient time to talk https://calendly.com/sade-reid-pacs/10min or contact Sade Reid, Regional Recruiter, 720-352-8988.

20Mountain View Independent Living is looking to expand their team with a Marketing Director! If you want to be part of an amazing culture while making a genuine difference, then look no further than Mountain View Independent Living in Colorado Springs , Colorado! Responsibilities: Develop and maintain business relationships with Discharge Planners, Case Managers, and Physicians to generate placement referrals. Provide tours to perspective patients, family members or responsible parties. Establishes marketing goals to ensure share of market and profitability of services. Develops and executes marketing plans and programs, both short and long range, to ensure growth and expansion of company services and improvement of facilities census. Assignment: 6 month assignment with a possible extension Hours : flexible Mon - Fri (maybe some weekends) but in office 1x a weekRequired: Skilled nursing/Post Acute Marketing Director experience required . Benefits: Competitive pay Healthcare Benefits including Vision & Dental (Full-time only) 401k (Full-time only) Paid Time Off Continuous Training and Growth Opportunities Pay Rate: $20.00-30.00

Summary:The General Manager for the Dolce Cheyenne Mountain Resort, is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of employees, while maintaining the integrity of the hotel. Responsible for effectively leading and managing all aspects of the hotel and for delivering results that contribute to the mission and overall success of the hotel. Work to achieve performance objectives focused on driving sales and profitability, guest and associate satisfaction, and meeting brand standards. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.Experience:• At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.• Must have Resort hotel management experience in a General Manager role.• Must be able to evaluate and select among alternative courses of action quickly and accurately.• Must have solid Food & Beverage experience with multiple outlets.• Must maintain composure and objectivity under pressure.• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests.Responsibilities/Duties:• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.• Maintain high standards of personal appearance and grooming, which include compliance with Aimbridge Hospitality dress code and wearing a name tag when working (per brand standards).• Comply with and ensure adherence to Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations.• Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid• In conjunction with the Director of Sales, conduct a daily ABR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls.• Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.• Tour the operating departments daily, making adjustments as needed via department heads.• Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Aimbridge Hospitality's standards, and the review of previous and future sales and operations efforts.• Meet all financial review dates and corporate directed programs in a timely fashion.• Hold a monthly financial review with all department managers and available supervisors.• Ensure that all department heads maintain budgeted productivity levels and Aimbridge Hospitality's standard checkbook accounting procedures.• Develop managers for future advancement through competency training and corporate sponsored training programs.• Participate in required M.O.D. coverage as scheduled.• Maintain direct contact with and monitor the development of management trainees.• Adhere to all Aimbridge Hospitality policies and procedures and train new managers to ensure compliance. Oversee and assist in the company budget process as required.• Ensure that training in service standards is taking place in each department using the steps to effective training according to Aimbridge Hospitality standards.• Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.• Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.• Ensure complete processing of invoices daily by using the A/P process.• Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.• Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.• Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees.• Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.• Prepare and conduct all management interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.• Interview all prospective final candidates for any vacant position within the hotel prior to any offer being extended.• Perform all department manager performance appraisals according to Aimbridge Hospitality S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff.• Motivate, coach, counsel and discipline all management personnel according to Aimbridge Hospitality S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps.• Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.• Ensure that all employees receive fair and equitable treatment according to Aimbridge Hospitality S.O.P.'s.• Meet all sales clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.• Be in the public areas during peak times, greeting guests and offering assistance as needed.• Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit.• Conduct bi-monthly credit meetings and take an active role in the hotel credit and collection policies.• Complete required corporate training modules, and become certified to train those as required.• Ensure that all scheduled meetings take place on the property.

Great Opportunity for a CNA to be a Staffing Coordinator at Mountain View Post Acute in Colorado Springs! We take great pride in our wonderful staff, strong work culture and 'family taking care of family' environment! We are looking for high performing CNA's that are looking to be part of a great organization and learn all the skills necessary to progress in your Nursing career.What to expect:The primary purpose of your job position is to ensure adequate and appropriate staffing of the facility nursing department to meet the needs of the residents based on budget, census, and as may be directed by facility administration. Maintain a current listing of all resident care employee phone numbers. Update business office with current posting of all department managers' phone numbers. Maintain daily tardy and absenteeism calendars. Report to Director of Nursing Services (DNS) all employees with excess tardiness or absenteeism in accordance with facility policy. Work with Human Resource Director and DNS when scheduling modified work duty employees in accordance with work restrictions and facility policy. Complete in timely fashion necessary nursing department employee records upon hiring, job reclassification and discharge. Assist employees in accurate completion of forms (i.e., leave and day off requests, time cards, etc.) pertinent to scheduling and staffing. Complete monthly nursing schedule coordinating requests to ensure appropriate coverage of units. Complete and post work sheets/time schedules. Coordinate variances with the DNS. Assist in interviewing CNAs when requested. Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility. Assist in recordkeeping and documentation of attendance and tardiness for employee performance appraisals. Confirm license/certification and current standing with state approved agencies for all new hires prior to orientation date Other related duties and responsibilities that may become necessary to meet the needs of the facility. Successful Candidates:- Be a licensed Certified Nursing Assistant-3 Years Experience in a Rehab, Long Term Care or Skilled Nursing facility-1 year scheduling experience- Ability to pass a criminal background check as well as Colorado CAPS background checkMust be able to read, write and speak the English language, be able to move intermittently throughout the work day, and have patience, tact and a cheerful disposition. We encourage teamwork and a positive work environment!Pay Rate:$18.00-22.00

Why USAA?At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityWe offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX; Phoenix, AZ; Colorado Springs, CO or Tampa, FL.Relocation assistance is available for this position.The candidate for this position will be the leader of the Auto Loss Reserving Analysis team within the broader P&C Actuary & Analytics Loss Reserving team. They will direct the Loss Reserving actuaries and analysts, as well as partner with Claims, Pricing and the Business leaders in monthly and quarterly analysis of Ultimate loss estimates for our largest lines of business.Plans, coordinates, directs, and staffs actuarial activities required to analyze and achieve target pricing levels. Develops new products or rating structures, actuarial information and application requirements while balancing market and financial goals.What you'll do:Coordinates the development of product line pricing assumptions and price structure while ensuring price level objectives are met.Advises the development of new products and implementation of process improvements.Provides short and long-term planning recommendations for unit objectives by developing and analyzing forecasts.Manages and is accountable for the work of assigned employees.Performs personnel management functions, including employee selection, team building, project/workload assignment, employee training, monitoring of work activity and performance evaluation.Ensures that product prices and designs are congruent with the company's product strategy and goals.Facilitates the development and implementation of products and projects.Monitors competitive market, industry trends, and professional research to maintain knowledge of current activities related to products, regulations, market conditions, and innovative alternatives to achieve financial and market goals.Represents USAA's interest at industry level committee meetings.Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.What you have:Bachelor's degree or 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.8 or more years proven experience.3 or more years of direct team lead or management experience required.Five (5) exams of the Casualty Actuarial Society.What sets you apart:Acquired the Associate of the Casualty Actuarial Society (ACAS) designation.Experienced people leader - evaluating, organizing, and maximizing talent.Skilled project leader - able to manage multiple priorities and direct work through others.Strong Actuarial technical skills, preferably in Reserving, but a strong/deep level of pricing experience in Auto preferred.Ability to work well w/ business partners and other team members is imperative.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $248,810.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?Let's do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityAs a dedicated Reporting Analyst Lead-Retail Banking, you will be responsible for crafting new, modifying existing, and performing ad-hoc reporting in support of business processes and data-driven decision making. Develops a deep understanding of the business/customer and builds positive relationships with team members. Delivers value through data analysis and reporting and adapts to changing business needs.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.What you'll do: Facilitates business projects of the highest complexity, size and visibility ensuring team members champion decision making data needs.Leads or advises the design, development and implementation and provides oversight of the maintenance of highly sophisticated and often outstanding business solutions, which may include data, reporting, business intelligence or analytics.Applies a comprehensive understanding of multiple data structures and sources (possesses an expert knowledge of multiple data stores) to Lead or advise highly sophisticated and outstanding data manipulation using expert data extraction and analytical tools and techniques.Expert on the entire life cycle of report development and identifies and implements best practices.Applies a comprehensive understanding of the business operations and analytics to influence business strategies and solutions.Leads or advises the development of innovative ways to address sophisticated or unique business problems and solutions.Responsible for ensuring data governance operating principles are followed and yield efficient and accurate reporting of COSA data for consumption by the Enterprise.Coordinates inputs from multiple sources, synthesizes data / information and builds qualitative commentary gathering key messages.Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.What you have:Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.8 years of experience in data analysis/extraction, statistics, data management, analytics and/or data reporting.Experience in identifying multiple sources of data and redefining data into reports to tell the story and tailor presentations as need for audience and purpose.Experience creating reports for presentation to Sr. Leadership, Board of Directors, Committees, etc.Expert knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.Advanced knowledge of data reporting/analysis tools and techniques and ability to use SQL and/or Microsoft Excel to create pivot tables, graphs, and charts.Expert troubleshooting skills.Comprehensive understanding of compliance, risk management, and data security frameworks.Experience in creating automated reports and interactive visualizations using tools such as Python and Tableau.What sets you apart:Experience engaging with various levels to proactively provide risk management reporting, insights, and effective challenge regarding data governance, processes, risks, and controls during the design of data-powered solutions and artificial intelligence.Ability to autonomously distill the current risk landscape periodically into concise reports highlighting enterprise and operational risks to firm leadership in a fast-paced environment.Progressive experience managing multiple projects concurrently with excellent organizational, analytical, and critical thinking skills.Strong interpersonal and communication skills, with a demonstrated ability to gain the confidence and respect of various levels.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Aleut Federal, LLCJob Category: Business DevelopmentRequisition Number: BUSIN001997Posted: April 23, 2024Schedule: Full TimeLocation: Colorado Springs, CO 80915, USAJob DetailsDescriptionAbout Aleut Federal:Salary Range $170K - $200KAt Aleut Federal, we believe the company and its mission is just as important as the job you are applying for. Aleut Federal is an Alaskan Native-owned enterprise that aims to support our “Shareholders,” the Unangax, the indigenous people of the Aleutian Islands of Alaska. People are at the core of everything we do. We support our shareholders by providing excellent service and quality results to our clients and the various branches of the federal government. We engage in local markets, so community service is embedded in our process.Our culture nurtures the strength of our workforce through mentorship and coaching, providing opportunities for growth and competitive benefits. We support and encourage diversity, inclusion, and accountability at every level.The Aleut Federal motto is “We are One” because we genuinely believe that with one heart, one mind, and one purpose, we can accomplish our mission and be an organization anyone would be proud to be a part of.Responsibilities:Have extensive knowledge of government acquisition processes, including contract procedures, Requests for Proposals (RFPs), and Requests for Information (RFIs).Proven capability to strategically develop, maintain, and grow customer and teaming partner relationships.Preferred experience selling and delivering with Defense Accounts such as the Services, Combatant Commands, Office of the Secretary of Defense, and the Fourth Estate.Demonstrates extensive knowledge and awareness of customer challenges at USSPACECOM, USSF HQ (Pentagon), Space Operations Command, Space Systems Command, Space Training & Readiness Command & Space RCOEvaluate existing partnerships and sales efforts with an eye toward building on what works and will emerge in the near and long term.Actively works to expand the reputation and brand of Aleut Federal.Builds cross-functional teams to guide and nourish sustainable, long-term growth.Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams.It helps to shape the company’s long-term objectives and determine plans for how to meet them.Identifies sponsorship opportunities, including community / nonprofit engagement.Fosters and promotes customer service, quality, and innovative thinking across the Defense account.Collaborate with all other functions (Business Development, Internal Audit & Compliance, Finance, Contracts, HR, IT, Safety, and Security).Provides input and support to the Company’s leadership in developing joint ventures, partnerships, and teaming arrangements.Able to execute within the small business regulations, specifically those related to the SBA 8(a) program.Have an entrepreneurial desire to build a business.Wants to constantly learn, grow, and be willing to take on new challenges.Requirements:US Citizenship is required.Minimum bachelor’s degree.Five (5)—ten (10) years experience in a growth role in technical and professional services, including capturing, planning, implementing, and staffing projects or sites.Five (5) - ten (10) years experience in the Federal sector (military, civilian, contractor) managing large programs and tasks, preferably with civilian markets.Excellent communication skills; oral, written, and analytical skills.Excellent time management, decision-making, presentation, human relations, and organization skills.Knowledge of or experience working with Alaskan Native Corporations (ANC) or other Disadvantaged Native organizations is a plus.Knowledge of or experience within the SBA 8(a) Small Disadvantaged Business Program is a plus.Ability to obtain a security clearanceAbility to travel (up to 25%) to meet with clients and teaming partners, support proposal efforts and attend conferences.#af#cjQualificationsSkills Behaviors:Motivations:EducationExperienceLicenses & CertificationsQualifications Behaviors MotivationsEducationExperienceLicenses & CertificationsPI239988735

Hybrid Opportunity with bonus potentialFinancial Talent Group has partnered with a mid-sized organization to source top talent for a newly created Senior Director of Accounting. The company offers a Hybrid work schedule, life work balance, the right hand to the CFO and offers a very rich compensation and benefits schedule. The company fosters an employee centric culture, empower leadership and best in class leadership. The Senior Director of Accounting will collaborate closely with the CFO to steward the financial resources of the organization leading the general accounting, audit and compliance functions within the finance department. The Senior Director of Accounting will be oversee and drive strategy for general accounting functions including payroll, cost accounting, treasury and general ledger transactions as well as ensure compliance with all regulatory agencies and engaging and overseeing the consolidate financial audit of all entities with outside audit firms. For confidential consideration, please contact Melissa Scruggs by calling 719-217-4062 or by emailing at [email protected]. You can also apply directly.What's great about working for this clientEmployee centric cultureWorld Class engaging leadershipEmpowermentBest in class benefitsWhat you will need to be successful in the Senior Director of AccountingBS/BA AccountingCPA (Active) preferredPublic accounting foundation preferredFive or more years of progressive experience in accounting roles.Demonstrated experience in financial reporting, accounting principles and internal controls.Prior experience in a managerial or supervisory capacity preferred with the ability to collaborate effectively with cross-functional teams.In-depth knowledge of accounting principles, financial regulations, and compliance standards (GAAP, IFRS, etc.).Proficiency in financial management software and ERP systems (e.g., SAP, Oracle, QuickBooks).Strong understanding of tax laws and regulations.Familiarity with risk management practices and internal controls.PC Computers/General Office Equipment. Proficiency in Microsoft Office Suite, particularly Excel for financial analysis and modeling. Experience with accounting software and ERP systems for financial reporting and data analysis.

Job DetailsJob Description and ResponsibilitiesCUMULUS MEDIA | Colorado Springs looking for a dynamic Promotions Director/On-Air Host. Our people work in a state-of-the-art facility, take pride in our community and value teamwork. to coordinate and implement on and off-air promotions and events in order to promote the stations' image and presence in the marketplace to our primary demographic while maintaining a winning onsite image. This position requires a high degree of organizational skills, attention to detail, time management, a personal disposition that works well with creative co-workers in both programming and sales and most importantly, has a passion for radio.Who We Are:CUMULUS | Colorado Springs, CO currently features 6 stations in the Colorado Springs area and surrounding counties. Our stations include: 92.9 KKPK-FM, 98.9 KKMG-FM, 95.1 KATC-FM, 98.1 KKFM-FM, 1040 KVOR-AM, 1300 KCSF-AM. The cluster of 6 stations reaches thousands of listeners on a daily basis. Key Responsibilities:• Create and execute promotional events and contests within departmental budget• Negotiate and purchase collateral and other promotional items• Develop strategic relationships with entertainment and event venues to benefit the stations• Work with local charities to the mutual benefit of the community, the charity and the stations• Provide regular coaching and performance feedback to staff • Coordinate and draft all sales and station promotions from conception to facilitation• Contests, giveaways, station websites and on-site events and appearances including paid client events and charity endeavorsJob Requirements:RequirementsTo upload your air-check, please paste the audio file into a Word document and save with name format Lastname.Audio and upload as part of your application by selecting "Include a cover letter". Instructions are also provided on the application form.Qualifications:**1-3 years of media experience requested, this could be a great opportunity for someone ready to take the next step in their career!** Knowledge of all applicable FCC rules and regulations Understanding of stations' programming strategies Computer literacy in Photoshop, HTML, Microsoft Office including PowerPoint, Media Span and Promo Suite Excellent verbal and written communication skills Problem-solving ability and skill in prioritizing Ability to interact with management and staff at all levels Ability to multi-task and handle pressures and deadlines Must possess valid state driver's license Must have a flexible schedule and be available to work days, nights, weekends and holidays based on station events What we offer: Base salary is $30,000, bonus eligible plus remote compensation Professional growth and career path Focused, responsible and collaborative work environment with the ability, to ask "what if" and try innovative solutions Medical, Dental & Vision Insurance coverage 401K with company match to plan for the long-term Paid Vacation & Holidays For immediate consideration, please visit https://cumulusmedia.jobs.net/For more information about CUMULUS MEDIA, visit our website at: https://www.cumulusmedia.com/CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).,This position is scheduled to accept applications from April 16, 2024 - April 30, 2024.Get job alerts by email. Sign up now! Join Our Talent Network! Job SnapshotEmployee Type Full-Time Location Colorado Springs, CO (Onsite) Job Type Media - Journalism - Newspaper Experience Not Specified Date Posted 04/16/2024 Apply to this job. Think you're the perfect candidate? Apply Now

Why USAA?Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!It is all about learning and growing.Our Bank Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.The OpportunityWe are currently seeking dedicated professionals to work in ourColorado Springs office for future bank customer service and sales opportunities in 2024. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services.What you'll do: Handle inbound member calls in a fast-paced contact center environmentUse effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking productsEfficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.Develop banking product knowledge to attract new members and expand relationships with current members through product acquisitionAdvise and educate members on available USAA digital tools and resources to improve the user experienceProvide outstanding member service by demonstrating empathy, active listening, and professionalismApply strong time and call management skills in assisting members with banking needsEmbrace continuous improvement and development through coaching and collaboration with manager and team membersWhat you have: High School Diploma OR GEDAbility to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking productsAbility to prioritize and multi-task while navigating through multiple business applicationsStrong interpersonal and communication skillsSuccessful completion of a job-related assessment is requiredWhat sets you apart: US military experience through military service or a military spouse/domestic partner1 year of customer contact experience in a needs-based sales environmentPrior experience in a fast-paced contact center environment6 months experience frequently communicating (minimum 60 percent of the time) with customers by phoneThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $43,680 - $44,680.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.