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Chief Nursing Officer and Senior Vice President, Patient Care Services
Brigham & Women's Hospital(BWH), Boston
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable, and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment, and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin, and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.Summary:Mass General Brigham (MGB), a not-for-profit academic health system, seeks a Senior Vice President of Patient Care Services and Chief Nursing Officer (SVP/CNO) to lead nursing and patient care initiatives. Reporting to the EVP/COO, the SVP/CNO collaborates with Brigham Sites and MGB leadership, focusing on innovation, quality, and efficiency in nursing care. Responsibilities include oversight of financial performance, patient satisfaction, diversity, equity, inclusion, and adherence to regulatory standards. As a key operational leader of the largest clinical workforce across the organization, has a keen focus on the quality, efficiency, and effectiveness of nursing care and implementation of innovative new care models. Collaborating with nursing leaders across MGB on standards and practices, the SVP/CNO has responsibility for all nursing practice within the organization. Through secondary reporting to the BWH and BWFH Presidents, the SVP/CNO is accountable for quality, safety, education, scholarship, and Magnet designation. Further, the SVP/CNO shares accountability with the senior leadership team for the institution's financial performance, patient satisfaction, and promotion of a healthy workplace environment that cultivates a just culture of diversity, equity, inclusion, mutual respect and collaboration. With other members of the leadership team, assures that interdisciplinary, expertly proficient, compassionate care is provided to patients, regardless of site of care or ability to pay.Within MGB, the Brigham sites include Brigham and Women's Hospital (BWH), Brigham and Women's Faulkner Hospital (BWFH), Brigham and Women's ambulatory sites, and Brigham and Women's Physicians Organization (BWPO) (collectively the "Brigham Sites"). Brigham is an academic medical center that serves patients from New England, throughout the United States, and from 120 countries around the world, through clinical services at our hospitals and 150 outpatient practices with more than 1,800 physicians and 4,000 nurses. The Brigham conducts the second largest hospital-based research program in the world, with an annual research budget of more than $630 million. As a major Harvard Medical School teaching affiliate, the Brigham is a cherished training ground for physicians, nurses, and allied health professionals, with 1,500 graduate medical education trainees in over 140 of the most sought-after training programs in the world. While all senior leaders have a role to play in advocating for patients and patient care, the SVP/CNO must embrace the opportunity to lead the institution's initiatives in the monitoring, continuous improvement, and overall excellence in patient care, focused on patients' and clinicians' needs. This effort is at the heart of our work and the SVP/CNO must be a visible and vocal champion of efforts to consistently improve.We place great value on being a diverse and inclusive community. We are dedicated to diversity, equity, and inclusion as we aim to reflect the diversity of the patients in our local and broader communities. We have a dedicated focus on equity. Thus, we believe equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and ground-breaking healthcare and research. The SVP/CNO advances a culture of fairness, opportunity, and excellence by ensuring organizational accountability to the MGB goals for diversity, equity, and inclusion, and delivering the system United Against Racism strategy locally.The SVP/CNO, through associate chief nurses, departmental executive directors, nursing directors, and administrators, and in collaboration with other vice presidents, directs the activities of direct patient care providers across the Brigham Sites. Specific areas of responsibility include Nursing (at all patient care sites) and Patient Care Services (ie, Nutrition Services, Chaplaincy, Interpreter Services, and Rehabilitation Services). In collaboration with the Chief Medical Officer, the SVP/CNO assures delivery of high-quality care with specific emphasis on patient safety. In addition, the SVP/CNO is responsible-directly, or in partnership with senior leader colleagues, the Department Chairs, and/or clinical leaders-for a number of ongoing, broad organizational requirements, including:• Ensuring that competent, efficient, and coordinated patient care is uniformly provided to patients in ambulatory, inpatient and community settings;• Ensuring that all educational programs meet institutional and outside regulatory requirements;• Ensuring that all research initiatives are appropriately supported;• Directing and developing the organization of services and programs within the scope of responsibility of the SVP/CNO; • Managing all operating and capital budgets for the Brigham within the purview of the SVP/CNO; • Leading the management team within the SVP/CNO's enterprises toward attainment of identified short- and long-term goals; • Advancing the institution's commitment to diversity, equity, and inclusion;• Developing and executing plans designed to achieve organizational strategic objectives; and Collaborating with other institutional leaders to meet MGB strategic goals and objectives.Reporting to the EVP/COO, the SVP/CNO is ultimately accountable for the overall administrative and strategic leadership, operating results, and cost center financial performance of the applicable areas, and serves as an institutional leader across the Brigham Sites. Key Duties and Responsibilities:Leadership & Strategy: - Partners with EVP/COO to establish and achieve the vision, mission, and goals. - Develops and implements professional practice models and clinical standards. - Sits on the MGB Chief Nurse Council, fostering collaboration with peers. - Develops vehicles for encouraging communication within and across departments, between nursing and the Massachusetts Nursing Association (MNA), and among nursing and medical staffs/physician leadership and administrative leaders. - Serve as a critical leader in MGB's Enterprise Asset Management efforts - leading performance improvement initiatives, presenting data and trends Brigham-wide, and working to optimize volume, utilization, and year- over-year performance.Patient Care, Quality, and Service Excellence: - Shapes a nursing culture emphasizing excellence, participatory decision-making, and research-based practice. - Ensures evidence-based patient care, patient- and family-centered approaches, and compliance with standards. - Leads initiatives to improve care systems, patient outcomes, and quality. - In partnership with the Chief Medical Officer and the BWH VP of Quality, develops systems and oversees processes to ensure the highest quality of patient care delivery. - Ensures compliance with accreditation, regulatory, and licensing standards; coordinates the assessment, planning, implementation, and evaluation of nursing care; and monitors nursing and patient care standards with respect to organizational quality guidelines.Financial Management: - Actively manages funds under the SVP/CNO's purview. - Engages in philanthropy efforts to support nursing and overall organizational goals. - Partners with constituents to prepare and justify annual budgets. - Responsible for the cost center fiscal management of all areas of responsibility. - Establishes and achieves financial goals and measures, monitors, and ensures the on-going financial performance. - Facilitates effective cost containment practices through monitoring of volume trends, proactive management of capacity (physical and human resource), supplies, service contracts, and professional services agreementsSystem Engagement: - Develops and manages programmatic initiatives for care model development, cost reduction, and network development. - Supports MGB's Sustain initiative and leads standardization efforts.Human Resources Management: - In alignment with MGB and its associated sites, develops, supports, and manages coordinated programmatic initiatives for care model development, care delivery improvement, cost reduction, administrative alignment, and network and business development. - With counterparts across MGB, assesses the market's need for clinical services. Monitors and evaluates the adequacy of planned and existing services and ensures the development of programs and services to respond to the market. - As requested, leads and supports elements of MGB's Sustain initiative, focused on fiscal sustainability and reduction of total medical expense. - Supports implementation of Enterprise Asset Management across the system. As a role model and teacher to others, active participant in rationalizing where care is delivered, and supporting the development of predictive capabilities. - As a part of Mass General Brigham initiatives, leads standardization efforts aimed at cost savings, efficiency and best practices for patient care.Education: - Assures development and implementation of clinical orientation programs. - Promotes educational programs and professional development for nursing staff. - Supports the academic mission by actively collaborating on programs for nursing students, house staff, medical students, and allied health professionals.Research: - Leads research programs supporting patient care and evidentiary practice. - Facilitates grant acquisition for research initiatives. - Participates in the dissemination of new knowledge by participating in local, national, and international forums for research.Other: - Oversees general administrative matters and serves as a stand-in for EVP/COO. - Leads or participates in special projects as needed. - Develop letters, presentations, announcements, and other communications; all documents must be of the highest caliber of refinement and professionalism.Qualifications Minimum Job Qualifications:- 10+ years of leadership experience, with progressive management responsibilities, required.- Licensed as a professional nurse in MA, NEA-BC required, and a Doctorate in Nursing.- Experience in an academic medical center with a focus on education and research.- Membership in appropriate professional organizations.- Demonstrated track record of successfully leading teams.- Experience working in a labor/union environment and with negotiating nursing contracts required- Experience working in a highly matrixed organization / environment required.Knowledge, Skills, and Abilities:- Outstanding leadership, results orientation, organizational skills, and collaboration.- Business acumen, initiative, effective communication, program implementation, and project management skills.- Confidence in complexity and ambiguity, judgement, teamwork, and technology competency.Direct Reports:- Chief Nursing Officer & VP of Patient Care Services, BWFH- Deputy Chief Nursing Officer & VP of Nursing, BWH- Associate Chief Nursing Officer, Center for Nursing Excellence- Senior Director, NPs- Director, Magnet Program- Executive Administrator - Nursing PCS Finance and Operations- Executive Director - Ethics Service- Senior Consultant & Project Manager (2)- Other operational leaders defined by EVP/COOWorking Conditions:- Full-time, on-site position with occasional travel.- Flexibility for evening and weekend work.System and Fiscal Responsibilities:- Accountable for budget performance and compliance with standards.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Regional Vice President - Eastern Massachusetts - Municipal Water Contract Operations
Veolia North America, Boston
Company DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.Job DescriptionBENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The Regional Vice President manages the administration of all business and technical activities within the assigned geographical area. He/She shall direct the staff in the efficient and effective operation of the company to ensure quality customer and community service, employee and regulatory relationships and appropriate shareholder return. This position requires interaction with external agencies, clients, municipal leaders, and other groups to ensure the health and growth of the division.The Regional VP is responsible for growing the customer base of additional water and wastewater systems. Candidate must live in or easily commutable to Eastern Massachusetts.Primary Duties/Responsibilities:Responsible for plant and personnel safety, cost control, efficiencies and growth of assigned regional area.Responsible for financial performance of operating unit in the region.Establish core business goals, operating plans, and budgets.Manage the region to key performance indicators tied to business objectives.Mentor and develop the Management Staff in the region.Establish and maintain working relationships with customers, employees, community officials, business leaders and regulatory agencies.Support project development with regard to engineering, operations and/or environmental activities.Drive the growth initiatives in the region through identification of new business and account management opportunities and actively assist with retention of existing customers.Promote and Maintain a safe working environment for employees within the assigned region.Ensure compliance with all regulatory, contractual, and company requirements/policies.QualificationsEducation/Experience/Background:Bachelor's degree in Business, Finance, Engineering, or a related field or equivalent experience.10+ years of progressive supervisory and management experience in a related business or technical field.Proven experience in growing a regional business with demonstrated success in managing customer relations including renewal of contracts and establishing new business.Preferred: Master's degree in engineering or MBA.Knowledge/Skills/Abilities:Demonstrated strategic, conceptual and analytical skills, including solid understanding of relevant commercial, social and political water issues.In-depth knowledge of the economics and technologies associated with the provision of water/wastewater and biosolids services.Demonstrated leadership ability with an understanding of Human Resources / Relations principles in a union environment.Knowledge of Safety, Environmental and Facilities/ Capital Equipment Management.Developed strategic and business planning and financial management skills including budget, forecasting and cost control.Successful record with contract negotiations, multi-site interfaces, commercial management of contracts and sustained customer and regulatory satisfaction.Must be effective in building partnerships and relationships with customers and be able to modify communication and presentation style in order to relate to a variety of people and personalities.Organizational skill - Ability to prioritize and focus on areas of significant impact.Excellent oral & written communication skills.Excellent skills in leadership, team building, change management, and training and mentoring of project managers and supervisors.Collaborative and capable of working well in a cross-functional, matrix environment.Required Certification/Licenses/Training:Must have a valid driver's license with a safe driving record if operating company vehicles.Additional InformationWe are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Vice President of BWH Cancer Services
Brigham & Women's Hospital(BWH), Boston
GENERAL SUMMARY/OVERVIEW STATEMENT:As a not-for-profit academic health system, Mass General Brigham (MGB) is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Comprising two renowned academic medical centers (Brigham and Women's Hospital (BWH) and Massachusetts General Hospital (MGH)), eight other acute care hospitals, and three world-famous specialty hospitals, MGB provides a complete continuum of care, including a physician network, community health centers, home care and home hospital, and an insurance plan. Within MGB, the Brigham entities include Brigham and Women's Hospital (BWH), Brigham and Women's Faulkner Hospital (BWFH), Brigham and Women's ambulatory sites, and Brigham and Women's Physicians Organization (BWPO) (collectively the "Brigham Entities"). Brigham is an academic medical center that serves patients from New England, throughout the United States, and from 120 countries around the world, through clinical services at our hospitals and 150 outpatient practices with more than 1,800 physicians and 4,000 nurses. the Brigham conducts is the second largest hospital-based research program in the world, with an annual research budget of more than $630 million. As a major Harvard Medical School teaching affiliate, the Brigham is a cherished training ground for physicians, nurses, and allied health professionals, with 1,500 graduate medical education trainees in over 140 of the most sought-after training programs in the world. The Vice President of Cancer Services (VP) is accountable for the overall development of Brigham oncology services and serves as a critical leader for the Brigham relationship with the Dana-Farber Cancer Institute (DFCI). Under the leadership of the Senior Vice President for Clinical Services (SVP), the VP is ultimately accountable for the overall administrative leadership, operating results, and cost center financial performance of the applicable areas. The VP will have accountability for managing the resources of cancer services and meeting Brigham-wide expectations of performance and optimization. Specific areas of responsibility include: 1. Brigham Cancer Center (BCC) The VP serves as the senior executive for the BCC, including:Overseeing central infrastructure such as the Cancer Registry and Contract Administration.Working across required constituents to drive forward implementation of BWH's portion of the MGB Cancer strategy.Serving as the executive sponsor for Brigham cancer network affiliations.Serving as the co-supervisor (indirect) for the Division Administrator for Medical Oncology, the Division Administrators for cancer surgery services, and Department Administrator for Radiation Oncology.2. Dana Farber Brigham Cancer Center (DFBCC) The VP serves as the primary hospital executive partner for the joint adult cancer care collaboration with the Dana-Farber Cancer Institute. The VP partners with the academic departments that most closely align with the DFBCC, including the Departments of Medicine, Surgery, and Radiation Oncology, as well as many other academic departments that also provide clinical consultation and service to DFBCC patients.The VP is responsible for the funding and direct management of hospital FTEs who directly support the DFBCC, and serves as the Contract Administrator overseeing and managing the complexities, maintenance, and adherence of the agreement. This executive will be positioned on the DFBCC Executive Operations Committee, which is the governing body that oversees and facilitates the relationship and joint operations of DFBCC.In addition, the VP is responsible-directly, or in partnership with senior leader colleagues, the Department Chairs, and/or clinical leaders-for a number of ongoing, broad organizational requirements, including:Ensuring that competent, efficient, and coordinated patient care is uniformly provided to patients in ambulatory, inpatient and community settings;Ensuring that all educational programs meet institutional and outside regulatory requirements;Ensuring that all research initiatives are appropriately supported;Directing and developing the organization of services and programs within the scope of responsibility of the VP; Managing all operating and capital budgets for the Brigham within the purview of the VP;Leading the management team within the VP's enterprises toward attainment of identified short- and long-term goals and objectives; Advancing the institution's commitment to diversity, equity, and inclusion;Executing strategies and plans designed to achieve the institution's strategic objectives; andCollaborating with other institutional leaders to meet MGB strategic goals and objectives.PRINCIPAL DUTIES AND RESPONSIBILITIES: LeadershipDetermines the direction, goals, and objectives of Brigham cancer services. Establishes and achieves long range goals and ensures the implementation of strategic business plans that are aligned with the organization's vision, strategic plans, and goals.Facilitates the ongoing management of the current DFBCC multidisciplinary clinical services, discuss and resolve any cross-DFBCC administrative issues, and direct the planning of improvements in existing multidisciplinary services.Establish and maintain clear and precise communications and ensure healthy and collaborative administrative relationships amongst departments and divisions, the hospital, the system, and DFCI.Develops and implements policies and procedures consonant with the Brigham Entities' policies. Assesses administrative and financial needs and revises policies and procedures to meet changing needs.Evaluates, initiates, and implements various systems and procedures, and revises as necessary to maximize efficiency. Serves as a resource for resolution of administrative questions, issues, and problems. Works with management staff and representatives from other areas to evaluate, initiate, and implement systems and procedures and revises as necessary to improve and maximize efficiency.Continuously assesses and improves the efficiency of systems and processes, and overall expense management.Develops effective, clear, and precise methods of communicating with the SVP, and with hospital and physician leaders, faculty, and staff on a regular basis.Keep current regarding trends and developments in the health care field, particularly when they pertain to strategic planning, analytic and decision support tools, financial trends, evolving technologies and programs.Serve as a representative of the organization if/as requested.Service Development & ManagementLeads and executes the development of new oncology related clinical services by leveraging existing infrastructures to provide high-quality, patient centric cancer care. Reviews the ongoing management of applicable oncology services, discusses and resolves any administrative problems that arise, and directs the planning of improvements in existing clinical services.Provides direct supervision to the Cancer Registry. Maintains up-to-date knowledge of the American College of Surgeons (ACS) Commission on Cancer (CoC) certification standards and requirements and assists in communication, implementation, and monitoring.Maintains a thorough understanding of clinical reimbursement and managed care issues specific to oncology. Identify opportunities to optimize clinical reimbursement and work with departmental leadership to execute change. Continuously assesses and improves the efficiency of systems and processes.Capacity Analyzes data to understand the drivers of capacity; uses formulas and modeling to impact more efficient patient throughput.Optimizes value by encouraging use of data to drive decisions, depersonalizing processes and allowing clinical and administrative staff to actively engage in process improvement activities that reduce cost and improve revenue.Implements process improvement pilots where the goal is effective management of patient capacity.Coordinates with clinical leaders to implement standards to ensure the effective coordination of optimal patient placement. Optimization Develops, executes, and manages coordinated programmatic initiatives for care model development, care delivery improvement, cost reduction, administrative alignment, and network and business development. Monitors and evaluates the adequacy of planned and existing services and ensures the development of programs and services to respond to the market. Supports implementation of Enterprise Asset Management in applicable areas. As a role model and teacher to others, active participant in rationalizing where care is delivered, and supporting the development of predictive capabilities.Leads standardization efforts aimed at cost savings, efficiency and best practices for patient care.Consults with inpatient leaders to advise on operational policies and practices.Assures compliance with MGB, BWH, TJC, OSHA, DPH and state and federal regulations. Partners with the appropriate compliance offices for audits as needed and/or directed.Partners with clinical and administrative leaders to identify, prioritize, implement, and monitor progress of information system enhancements and upgrades, as well as new system introductions. Capital ManagementOversees all physical space that is part of the portfolio.Takes a leadership role in planning and space allocation for all current and future applicable services assets across the Brigham entities.Oversees vendor relationships as applicable.Partners with the SVP for all capital planning relative to applicable services.Financial ManagementLeadership Maintains the solvency of all funds under the VP's purview.Oversee contractual agreements across the BCC, ensuring system-wide compliance and accuracy; track and monitor all agreements (contracts, service level agreements, professional service agreements, etc.) - particularly those with DFCI.Oversee financial transactions associated with oncology services for accuracy, timeliness and compliance. Examines, analyzes, and interprets financial reports for the purpose of giving advice, preparing statements and projections, and ultimately managing resources. Supervises the activities of subordinates who are responsible for being familiar with and approving all expenditures, assigning cost centers, monitoring compliance with budgets, and identifying and investigating potential problem areas and proposing solutions. Budgeting Partners with all required constituents to prepare annual budgets for the hospital in the prescribed format for the responsible areas, and on behalf of service line advancements. Presents and justifies budget requests to the SVP.Fiscal Management Responsible for the cost center fiscal management of all areas of responsibility. Establishes and achieves financial goals and measures, monitors, and ensures the on-going financial performance. Facilitates effective cost containment practices through monitoring of volume trends, proactive management of capacity (physical and human resource), supplies, service contracts, and professional services agreements.Oversees expense management issues; performs comparative analyses; develops and implements strategies for cost containment.Analysis & Reporting Examines, analyzes and interprets financial reports for the purpose of giving advice, preparing statements and projections, and ultimately managing resources. Prepares analyses and forecasting for introduction of new programs/services. Oversight Approves all relevant capital purchases and tracks ongoing expenditures. Supervises the activities of subordinates who are responsible for being familiar with and approving all revenue/expense transactions, assigning cost centers, monitoring compliance with budgets, and identifying and investigating potential problem areas and proposing solutions. Ensure that the highest standards of integrity, ethics, control, and confidentiality are maintained at all times across all financial and accounting matters under the purview of the VP. Human Resources ManagementManagement Actions Coordinate with Human Resources for the interviewing, hiring, personnel transactions (hiring, salaries, promotions, job descriptions, etc.) and implementation of institutional corrective action policy for staff. In conjunction with Human Resources leadership, serves as a primary resource for issues related to professional and non-professional staff benefits.Using PeopleSoft Manager Self Service, initiates, approves, and coordinates with Human Resources for approval of human resources changes (i.e. salary adjustments, salary distributions, training records, etc.) for staff who reside under the VP's PeopleSoft tree (or delegates said work).Prepares performance reviews on direct reports. Takes corrective and disciplinary action, up to and including termination, as necessary to maintain the highest level of staff productivity and effectiveness. Reviews workload issues to ensure appropriate staffing.Oversight Provides direct supervision to and is responsible for the conduct, operations, and results of the professional and non-professional staff.Develops and implements change management programs including efficiency and resource utilization projects.In times of transition, supports areas that require interim leadership support. Development Actively considers opportunities to grow the abilities, skills, and support of employees through professional development, enhanced communication vehicles, employee-focused initiatives, and otherwise.Culture/Equity Reviews, supports, and ensures salary and wage equity for staff.Creates a supportive, educational, and development-focused environment for all staff.Ensures the support and maintenance of a diverse, inclusive, and professional environment for all staff.Compliance Develops, implements, oversees and approves departmental policies, procedures and systems and revises as necessary to maximize efficiency.Responsible for ensuring compliance with regulatory bodies and making managers aware of policy and procedure changes.OtherOversee general administrative matters.Develop letters, presentations, announcements, and other communications; all documents must be of the highest caliber of refinement and professionalism.Serve on committees as needed or assigned.Lead or participate in special projects and perform other related tasks as requested or required.DIRECT REPORTS:Division Administrator, Medical Oncology (indirect)Division Administrators for cancer surgery services (indirect)Department Administrator, Radiation Oncology (indirect) Program Director, MarketingSenior Analyst, Brigham Cancer CenterCancer Registry StaffQualifications MINIMUM JOB QUALIFICATIONS:10+ years of experience as a leader within an academic medical center.Experience in managing and leading cancer services.Demonstrated track record of successfully leading teams.Experience working in a highly matrixed organization / environment preferred; healthcare industry experience strongly preferred.Master's degree required.KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Leadership: Truly outstanding interpersonal skills and a high degree of social facility in obtaining cooperation and support from a broad range of people are required. A demonstrated ability to interact with all members of the organization in ways that enhance understanding, respect, cooperation, and problem solving is essential.Results orientation: Results-driven approach with experience/ability to achieve results in a metrics based analytical environment. The ability to work independently and accurately and concisely disseminate information in both written and verbal formats is required. The ability to independently resolve quickly most problems encountered is essential. Organizational Skills: Outstanding organizational skills are necessary to manage many competing timetables and responsibilities and deadline pressures. The ability to delegate, effectively supervise, and plan for the timely and successful completion of short- and long-term objectives is essential. The responsibilities of this position require detailed, concentrated effort and constant re-establishment of priorities as well as complex and sensitive decision-making.Collaboration: Able to work effectively within a matrixed based organizational structureBusiness acumen: Budget management, data and analytics market knowledge, knowledge and analytical skills to support health care delivery and hospital operations, ability to understand and integrate system budget challenges into proposed annual budgetsInitiative: A self-starter who can develop roadmaps, frameworks and plans in an area with minimal precedent. A successful track record of front-line management and the ability to provide support, direction, and development counsel to staff is required.Communicator/Facilitator: Interpersonal, presentation and organizational skills and professional demeanor; Demonstrated sensitivity, discretion, and judgment regarding confidential matters are essential. Excellent verbal and written communication skills are necessary to communicate effectively with a large and diverse constituency, including the Chairs, senior departmental leaders, hospital and BWPO leaders and administrative staff, research faculty at all levels, research trainees and staff, representatives of other BWH offices, collaborating institution officials, granting agencies (NIH, industry and foundations), potential donors, representatives, and vendors. A good command of English language, including medical and scientific terminology, is critical.Program Implementation: Proven ability to develop and implement programsProject Management: Proven ability to successfully manage highly complex projectsInnovation: Creativity in exploring and adapting new "measure to improve" and decision support approachesConfidence in complexity and ambiguity: Understand and executes effectively amongst the complexities of an academic medical environment, and the broader enterprise. The ability to work collaboratively with chairs, chiefs, senior executives, physicians, service line administrators, operations management, and other employees in a complex matrix organization.Judgement: Demonstrated judgement in managing sensitive issues and knowledge of when to escalate problemsTeam: Takes personal responsibility in development a team and is passionate about a happy, highly functioning team with the most acceptable level of talent and performance for the responsibilities of the departmentInterpersonal: Excellent interpersonal, oral communication skills. Possess a leadership style that is open and transparent and an exceptional capacity to build strong relationships. Manages conflict and achieves resolution effectivelyTime management: Exceptional organizational skills and ability to prioritize effectively. Flexibility to work independently and to handle multiple tasks with project deadlines. A tenacious, can-do personality that works to correct mistakes and get things done as efficiently as possible, often utilizing resources across services.Technology: Competency in the latest digital capability to support decision support tools and environments (e.g., command center)Mass General Brigham values: Embraces values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & CollaborationEEO Statement Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.
Vice President of Brand Marketing
Life is Good, Boston
Hello!We're glad you're here.We've got an inspiring story to tell and a growing brand focused on improving the lives of millions. You have the storytelling, partnership, and creative know-how to fuel the growth of our community, business, and brand.We're innovative, focused, and powered by optimism. You do your best work with your sleeves rolled up, leading people and driving your big ideas forward while managing the day-to-day workload and process.If your experience includes hands-on leadership of a growing customer-focused brand, marketing partnerships, campaign strategies, community expansion, and creative output (social, copy, photography, graphics, and more), we want to hear your story.You may be wondering why this brand leader role is open. Our current (beloved) VP of Brand Marketing is leaving for an opportunity to work her magic with a health and wellness brand. We will miss her many contributions to our growth. She's still here for a few weeks, making sure her talented team feels prepared for a new leader, and we are grateful.IMPORTANT DETAILSThis role is based in Boston and you will be working on-site on Wednesdays and Thursdays. You will occasionally visit our workplace in Hudson, New HampshireThis application is unique and will take some time. We chose the questions with intention. If you don't answer them, we'll assume you're not serious about joining the team. This is your chance to share more about yourself than a resume can convey. You may want to read all the questions before beginning your answers. Some find it helpful to compose answers in another format and paste them into the applicationOur compensation strategy combines robust market data for companies our size and an innovative bonus programEveryone who applies will get a response from a human. We know that's not the norm and that's okReady to learn more about the job? Read on...:YOUR OBJECTIVETo drive the growth of the Life is Good business and community through effective Brand MarketingYOUR JOBLead a large team encompassing Creative Services, Social Media, Brand Marketing, Speaking, and PR. Grow our brand awareness, community, and businessCreative ServicesLead the team that produces all creative assets for the Business Units, Social Media, Brand Marketing / Partnerships, Speaking, and PRLead cross-functional collaboration to execute go-to-market strategies, ensuring a cohesive brand message across marketing channels, product lines, and retail channelsOversee the development and execution of effective upper, mid and lower funnel creative assets for paid, owned and earned spacesSocial MediaLead the team that develops and implements social media strategy across existing and emerging platformsManage and grow our community of optimists, encouraging storytelling, rewarding engagement, and improving overall brand experienceBrand MarketingDevelop and execute innovative cross-channel strategies that broaden the demographic composition of our customer base and convey the depth of our brand and non-profit commitmentDevelop, manage, and allocate the brand marketing budget in order to meet short and long-term strategic objectivesIdentify, secure, and nurture brand partnerships that elevate the brand and expand our audienceConduct consumer research to identify awareness levels and insights to hone our marketing effortsSpeaking EngagementsLead and grow our paid speaking revenue, amplifying the optimistic voices at Life is GoodNon-ProfitPartner with the leaders of our non-profit to increase awareness and relevancy of the organizationRequirementsYOUR EXPERIENCE AND QUALIFICATIONS You have demonstrated measured success leading and growing a respected brand(s) You have successfully led the execution of full-funnel marketing campaigns You have measured success leveraging social media to spark conversations and grow communities You have effectively used consumer research to identify insights that positively impact business metrics You bring 10+ years of relevant experienceYOUR PERSONAL ATTRIBUTES You believe in Life is Good's mission and share our passion for social impact You're a natural storyteller who conveys ideas clearly, concisely, and effectively You have left and right brain balance, adept and effective with analytics and creative You have a keen, well-respected creative eye and enjoy acting as an assertive brand advocate You are valued for your ability to articulate creative feedback in a way that strengthens the work and motivates creative teams You maintain a steady and optimistic demeanorYOU'LL KNOW YOU'RE SUCCESSFUL WHEN The Founders and President view you as a careful shepherd of the brand You and your team meet your annual goals - increasing awareness/reach, community engagement, and new customer acquisition - within budget and timelines You are considered a cultural leader for the Brand Marketing team and Life is Good organization You have led a meaningful expansion of our community You are a go-to resource for the voice of the brand You are known for highly effective, collaborative relationships with your peersBenefitsWe are located in the innovative and thriving Fort Point neighborhood. Our community is full of green space, outstanding food, and entertainment options. We offer top quality Medical, Dental, Vision, Flexible Spending Accounts, Transit or Parking Reimbursement Accounts, Life, AD&D, Short, and Long-Term Disability, 401(k) with a match, Paid Time Off, 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs.You'll contribute to helping kids heal from trauma as we serve our social mission, The Playmaker Project.Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.
Director, Employee Experience and Culture
Community Resources for Justice, Boston
Community Resources for JusticeLocation: Boston, MA, USAReq Number: Req #354Date Posted: Wednesday, April 10, 2024Community Resources for Justice (CRJ) is a unique, 145-year-old nonprofit organization that provides direct care as well as research and consulting services within the areas of the Mental Health, Criminal Justice, and Public Policy fields. Our four divisions, Social Justice Services, Community Strategies, Behavioral Health, and the Crime and Justice Institute are recognized for their effectiveness and contributions to this important work. CRJ offers competitive pay and excellent benefits which include:Flexible Scheduling401k with company matchTuition Reimbursement/RemissionPaid Time Off (Vacation/Sick)Medical, Dental, Vision, FSA/HRAReferral Bonus ProgramsEmployee perks (FREE Calm Premium Subscription), and much more!Position SummaryThe Director, Employee Experience & Culture is responsible for successfully leading the effort to develop and implement Community Resources for Justice’s (CRJ) goals and initiatives related to diversity, equity and inclusion, internal communications, and performance management. This role will identify opportunities to enhance the employee experience across the organization. The Director, Employee Experience & Culture provides consultation and coaching to CRJ Leaders and Staff on employee relations issues to promote an equitable and inclusive workplace. This role will collaborate with the Executive Leadership Team to define CRJ’s diversity, equity and inclusion goals and implement strategies to meet those goals.This is an exciting and unique opportunity to work collaboratively with Leaders and Staff across CRJ to ensure an equitable and inclusive culture at CRJ where all Staff are provided a great place to work and grow. In this role you will both lead and contribute to initiatives that support CRJ’s strategic goals and priorities. This position reports to the Vice President, Human Resources and Culture and manages the Employee Relations Specialist. Supervisory ResponsibilitiesHires, develops, engages and directs the work of assigned staff. Duties and ResponsibilitiesDiversity, Equity and InclusionLeads the development and implementation of CRJ’s diversity initiatives and strategy to promote an inclusive workplace.Researches, recommends, develops and implements creative strategies to foster CRJ’s diversity, equity and inclusion goals.Reviews current practices and policies, assessing and analyzing the extent to which they support CRJ’s mission, commitment to diversity, equity and inclusion and strategic priorities.Analyzes and reports on demographic data to evaluate organization’s workforce in relation to CRJ’s diversity, equity and inclusion goals.Partners with the Talent Management Team to develop and implement recruiting strategies to attract employees from diverse backgrounds.Partners with the Organizational Effectiveness and Training Team to develop and implement training and development opportunities to aid inclusion and retention initiatives.Maintains knowledge of diversity-related issues, legislation, and best practices.Participates in professional development and networking conferences and events.Employee Experience and Employee Relations Investigates employee relations matters such as discrimination and harassment allegations, work complaints, or other concerns; escalates to VP, HR & Culture as appropriate.Leads CRJ’s efforts to develop and implement effective and objective performance management systems and policies.Advises and trains CRJ’s Management Team in employee relations best practices and strategies.Oversees recordkeeping related to employee relation matters and terminations.Internal CommunicationsDevelops comprehensive internal communication plans to support CRJ’s employee experience engagement goals and objectives.Establishes and implements organization-wide efforts that effectively communicate and support the company’s mission and strategic vision.Leads the development and coordination of CRJ’s internal communication strategies to ensure consistent, and positive messages to promote CRJ’s mission, values and commitment to diversity, equity and inclusion.Partners with Technology Services and communication’s Staff across CRJ to ensure effective collaboration and coordination.Seeks new methods and creative strategies to increase internal awareness of key events, changes in the organization, and other topics of interest.Skills, Abilities, and attributesExcellent verbal and written communication skillsConflict and dispute resolution skills.Excellent organizational skills and attention to detail.Strong problem-solving skills.Coaching approach.Ability to think creatively and be resourceful.Excellent time management skills with the proven ability to meet deadlines.Strong supervisory and leadership skills.Thorough understanding of equal employment opportunity laws and regulations.Education and ExperienceBachelor’s degree in human resources or related field required; master’s degree preferred.At least five years of Human Resources or related experience required.At least three years of supervisory experience required.Human Resources certification preferred.About UsCommunity Strategies (CS) supports adults with developmental or intellectual disabilities through specialized services that include Day Programs, Shared Living arrangements with providers, as well as over forty community-based group homes. Social Justice Services (SJS), supports those leaving incarceration to make positive, sustainable life transitions through residential and non-residential programs. Behavioral Health (BH) has worked to break cycles of violence, crime, and incarceration by providing client-centered interventions and support services to empower and strengthen individuals, families, and communities. BH provides domestic violence treatment and education, community reentry services, mentoring programs, and intensive outpatient programs. The Crime and Justice Institute (CJI) is a non-profit organization working at the local, state, and national level to improve public safety and the delivery of justice. CJI provides technical assistance, research, and other services to improve outcomes in policing, the corrections system, pre-trial, re-entry, community supervision, and juvenile justice. CRJ’s Commitment to Diversity, Equity, and Inclusion (DEI)Our vision is to be an organization that demonstrates its commitment to eradicating systemic racism and other forms of oppression. We will hold each other accountable in addressing the norms and practices that advantage few and harm many. CRJ provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state, and local laws. CRJ complies with applicable state and local laws governing non-discrimination in employment in every state in which CRJ has locations.Other detailsPay Type SalaryEducationPI239432998
Senior Director, Head of Business Planning & Operations, Regulatory Affairs
Alexion, Boston
Senior Director, Business Planning & Operations, Regulatory AffairsThis is what you will do:The (Senior) Director, Business Planning & Operations, is responsible for managing business processes in the Alexion Regulatory Affairs team and is a member of the Alexion Regulatory Affairs Leadership Team (RALT). Works closely with the Head of Regulatory Affairs to drive business planning, ensure strategic and operational alignment across sub functions, and to deliver on business transformation part of Alexion's integration with AstraZeneca, with a specific focus on R&D. This role will also be responsible for proactively supporting the Alexion Regulatory Affairs organization development and strategy, along with supporting key initiatives, meetings, and messages.You will be responsible for:Business processes: manage and oversee the main business processes of the Alexion Regulatory Affairs team, included but not limited to budgeting, finance forecasting, resourcing, and communications.Leadership facilitation: drive the planning of Leadership meetings and facilitate decision-making and execution, including monitoring objective progress and escalation of business-relevant risks/concerns.Business strategic planning and monitoring: drive effective business planning across sub-teams in alignment with Alexion deliverables and organizational strategies, and monitor and report against performance milestones, metrics and/or KPIs.Drive business transformation: support Leadership in required business transformation and change management as part of Alexion's integration in AstraZeneca, particularly on R&D, facilitating bridgebuilding on key business areas.Executive Office support: serves as Chief of Staff to the VP, Head of Alexion Regulatory Affairs, supporting internal and external engagement and managing activities as part of the function's Executive Office.Business partnership: represents Alexion Regulatory Affairs as business partner for Finance, Human Resources, and other Business areas, aligning with relevant internal stakeholders (e.g., other Business Operation leads/Chiefs of Staff) on key topics.Daily business management: drive day-to-day activities related to the team's activities and lead organization and communication of team activities (e.g., Town Halls).Cross-R&D Alignment: drive alignment across R&D functions, coordinating with other Business. Planning & Operations Leads, Chief of Staff, and leadership team members to support goal planning and tracking, prep for key leadership meetings, and other cross-R&D initiatives.You will need to have:ProfessionMinimum of 10 years of experience in the life sciences sector, both public and private sector.Prior experience is business operations / management activities required.Prior experience in advising and supporting Senior Regulatory Management teams on internal and external deliverables required.Good knowledge and understanding of the regulatory and quality business in a pharmaceutical company.Good knowledge of business operations areas (e.g., finance, resourcing, etc.).Good knowledge and understanding of the changing global regulatory environment and impact in business.Proven track-record in working across R&D to support organizational deliverables.Superior communication and presentation skills in English, both verbal and written.Strong R&D focus and holistic thinker with strong business perspective.Ability to influence and develop a network across the Enterprise.Promotes a culture of teamwork, improvement mindset and innovative thinking.Education Advanced degree in life sciences or health-related discipline (Pharm.D., M.D. or others)Supplementary education in life-sciences with a strong R&D management component (e.g., MSc)Executive education or similar on R&D strategic management or business operationsDate Posted11-Apr-2024Closing Date30-Dec-2024Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact [email protected]. Alexion participates in E-Verify.AstraZeneca requires all US employees to be fully vaccinated for COVID-19 but will consider requests for reasonable accommodations as required by applicable law.
Senior Director, Head of Business Planning & Operations, Regulatory Affairs
AstraZeneca, Boston
Senior Director, Business Planning & Operations, Regulatory AffairsThis is what you will do:The (Senior) Director, Business Planning & Operations, is responsible for managing business processes in the Alexion Regulatory Affairs team and is a member of the Alexion Regulatory Affairs Leadership Team (RALT). Works closely with the Head of Regulatory Affairs to drive business planning, ensure strategic and operational alignment across sub functions, and to deliver on business transformation part of Alexion's integration with AstraZeneca, with a specific focus on R&D. This role will also be responsible for proactively supporting the Alexion Regulatory Affairs organization development and strategy, along with supporting key initiatives, meetings, and messages.You will be responsible for:Business processes: manage and oversee the main business processes of the Alexion Regulatory Affairs team, included but not limited to budgeting, finance forecasting, resourcing, and communications.Leadership facilitation: drive the planning of Leadership meetings and facilitate decision-making and execution, including monitoring objective progress and escalation of business-relevant risks/concerns.Business strategic planning and monitoring: drive effective business planning across sub-teams in alignment with Alexion deliverables and organizational strategies, and monitor and report against performance milestones, metrics and/or KPIs.Drive business transformation: support Leadership in required business transformation and change management as part of Alexion's integration in AstraZeneca, particularly on R&D, facilitating bridgebuilding on key business areas.Executive Office support: serves as Chief of Staff to the VP, Head of Alexion Regulatory Affairs, supporting internal and external engagement and managing activities as part of the function's Executive Office.Business partnership: represents Alexion Regulatory Affairs as business partner for Finance, Human Resources, and other Business areas, aligning with relevant internal stakeholders (e.g., other Business Operation leads/Chiefs of Staff) on key topics.Daily business management: drive day-to-day activities related to the team's activities and lead organization and communication of team activities (e.g., Town Halls).Cross-R&D Alignment: drive alignment across R&D functions, coordinating with other Business. Planning & Operations Leads, Chief of Staff, and leadership team members to support goal planning and tracking, prep for key leadership meetings, and other cross-R&D initiatives.You will need to have:ProfessionMinimum of 10 years of experience in the life sciences sector, both public and private sector.Prior experience is business operations / management activities required.Prior experience in advising and supporting Senior Regulatory Management teams on internal and external deliverables required.Good knowledge and understanding of the regulatory and quality business in a pharmaceutical company.Good knowledge of business operations areas (e.g., finance, resourcing, etc.).Good knowledge and understanding of the changing global regulatory environment and impact in business.Proven track-record in working across R&D to support organizational deliverables.Superior communication and presentation skills in English, both verbal and written.Strong R&D focus and holistic thinker with strong business perspective.Ability to influence and develop a network across the Enterprise.Promotes a culture of teamwork, improvement mindset and innovative thinking.Education Advanced degree in life sciences or health-related discipline (Pharm.D., M.D. or others)Supplementary education in life-sciences with a strong R&D management component (e.g., MSc)Executive education or similar on R&D strategic management or business operationsAstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Vice President Marketing
FarmboxRx, Boston
Job Title: VP of Marketing Department:MarketingReports To: COOFLSA Status: ExemptPrepared By: Human ResourcesPrepared Date: 04/17/2024FarmboxRx is an engagement and technology company that breaks down barriers to health equity through nutrition and health literacy. Since 2014, FarmboxRx has been providing the necessary support for individuals to attain the highest level of health through proper nutrition and education to promote self-efficacy. FarmboxRx addresses the root cause of inequities in healthcare by supporting proactive preventative care through its high-tech, high-touch integrated solutions. FarmboxRx's total wellness platform delivers customizable member engagement programs via food solutions that support sustainable, scalable, and long-lasting quality outcomes for Members and Healthcare Organizations.Summary The VP of Marketing at FarmboxRx is a key leader in the Marketing department. Working in close partnership with the Sales team, and Content Development team you will lead the commercial and client marketing initiative strategy that support the growth of our business and support the campaign development and operations for reaching our prospects, existing clients, and members. You will define our approach to the healthcare market by working closely with the Sales team, and Content Development team to lead the Client Marketing team to prioritize initiatives and expand the market's understanding and consideration of FarmboxRx.Essential Duties and Responsibilities include the following:Developing and executing the strategy for brand representation and amplification through their direct management of the marketing organization.Developing, activating, governing and measuring the brand, including post-acquisition brand strategy, brand research, and brand monitoring. Establishing a best-in-class brand measurement framework for overall reputation, including awareness, perception and preference. Working with the executive team on crafting a meaningful message that articulates the brand's value and activates it through content narratives and thought leadership.Defining and operationalizing the media and content strategy through a model that depicts the activities, processes and key deliverables required to support best-in-class content throughout its lifecycle, including creating provocative, differentiated messaging that set the business apart from our competitors. Analysis of ongoing campaigns to determine effectiveness and necessary optimizations.Being accountable for the success of marketing programs and ensuring consistency in both quality of coverage and message.Create systems and processes to scale Client Marketing initiatives and operations.Inspire Members to participate in our offerings by leading the creative and strategic Content team who work to bring "food as engagement" to the members we have the privilege of serving. Collaborate with the Creative and Sales teams to define the commercial marketing strategy and prioritize initiatives, including sales enablement materials, email campaigns, and trade show events.Partner with Brand and Product Marketing to develop thought leadership materials, case studies, and testimonials for multiple audiences and stakeholders.Provide marketing and demo support at conferences and client meetings.Continuously evolve and refine the commercial message based on market feedback, trends, product advancements, and partner insights.Partner with Product teams and Solutions to incorporate client feedback into the development of new and existing products.Engage with clients directly to sell member engagement strategies.Overseeing the team that develops, owns and manages the company's marketing and media relations strategy. Supervisory ResponsibilitiesDirectly supervises the Director of Marketing and other marketing team members as neededCarries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Hire and develop a team of highly capable content marketers to facilitate the development of weekly print, video, and online content marketing materialsCompetenciesTo perform the job successfully, an individual should demonstrate the following competencies :Delegation Delegates work assignments; Sets expectations and monitors delegated activities; Provides recognition for results.Design Generates creative solutions; Demonstrates attention to detail.Innovation Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.JudgmentCommunicator Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions. Strong communicator, able to simplify complex concepts into compelling narratives.Managing People Includes staff in planning, decision making, facilitating, and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services.; Continually works to improve supervisory skills. Planning/ Organizing Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks. A Player-Coach mentality, being able to effectively drive strategy and dive into tactical projects to support the team's overall success. Proven ability to prioritize and navigate a dynamic environment. Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceBachelor's degree (B.A.) in Marketing, Journalism, Communications, or related field; 10+ years' experience in commercial marketing, sales, or sales enablement, or in fields related to marketing, communications, account management, engagement optimization, product/feature adoption and expansion within Managed Care. Experience leading and building out Commercial and Client Marketing teams.Ready to pull up their sleeves and get the job done mentality. A deep understanding of the sales environment, including content, campaign tactics, and tools.A background in healthcare Marketing, Growth Strategy, Communications, Sales, is required; experience within Managed Care a plus. Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal equity.Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Fully Remote - Home OfficeReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Labor Relations Specialist
Cushman & Wakefield, Boston
Job Title Labor Relations Specialist Job Description Summary Provides support for the Labor Relations Department in in all aspects of Labor Relations. Job Description Responsibilities:Under the supervision of VP of Labor Relations and other Senior Labor Relations associates, reviews contracts and prepares initial summaries and surveys of contract provisions and other related research and substantive work.Manages Labor Relations team files and contracts, including data entry required to support automated summaries.Provide bargaining support for contract negotiations, including costing work, attending bargaining as needed, and preparation of proposals and draft agreements.Support company Grievance and Arbitration case management system, including coordination monthly to confirm data is current and preparing reports for leadership.Schedules meetings and makes meeting arrangements.Participate in projects on behalf of the LR team and coordinate activities across departments and follow up to ensure that requests are carried out.Compiles information and data from various sources for specific departmental reports, and creates reports, graphs, and data comparisons.Manages inbound and outbound correspondence and responds to inquiries that require specialized knowledge of the function to respond.Identifies documents, owners, and businesses in response to union information requests; drafts and submits responses as requiredPerforms other relevant job duties as required.Travel required up to 30%Qualifications: Bachelor's degree required; JD or advanced HR degree preferredPrior experience with labor relations and/or employment matters or human resources a plusHigh level knowledge of labor laws, regulations, and industry best practices.Excellent negotiation, communication, and conflict resolution skills.Ability to build and maintain positive relationships with internal and external stakeholders.Demonstrated leadership ability and strategic thinking skills.Proficiency in Microsoft Office Suite and workday software.Strong analytical and problem-solving skills.Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $76,500.00 - $90,000.00Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.
In-Home Behavioral Director
Gandara Center, Boston
Why Work for Gandara:Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!Benefits:Retirement Plan 403(b)Health, Dental, Vision, Pet and Life InsurancePaid vacationsPaid holidays8 discretionary daysMileage ReimbursementJob Title: Director of In-Home Behavioral TherapyWork Location: Boston, MA Bilingual Candidates Encouraged to Apply EOE M/F/D/VUnion/Non-UnionPosition Purpose and Objectives:Provide leadership and direction for the In-Home Therapy Program, whose mission is to strengthen, expand and integrate a comprehensive system of community- based, culturally competent behavioral health and complementary services for children with serious emotional and behavioral health needs along with their families. She/he is accountable to the CBYCS VP. The Director of In-Home Therapy will directly supervise all In-Home Therapists and Monitors. He/ she will ensure that cases are assigned and closed on a timely basis, review medical charts for quality, hire and evaluate worker performance, ensure workers are productive, develop and track the program's budget, act as liaison with the community and MCE's, and direct and oversee all aspects of Gandara's In-Home Therapy programDuties and Responsibilities:Review medical file documents for quality.Communicate with and develop relationships with the community, other providers, and MCE's.Oversee referral triage quality and process.Assign cases to IHB teams or delegate assignment to supervisors.Ensure proper closing and discharge of families who receive our services.Act as full member of CBHI administrative team.Ensures IHB department is meeting all performance specifications as outlined.Monitors the quality of assessments and behavioral interventions plans.Minimum QualificationsMust possess a master degree and have an independent license in an appropriate human services field.2 years of appropriate supervision,Experience navigating any of the child/family-serving systems and advocating for family members who are involved in the behavioral health system.Ability to work effectively with diverse populations and community agencies: School Dept., DCF, DYS, Juvenile Court, etc.Must have a driver's license and availability of vehicle to support Program needs.The Gandara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.