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Delivery Manager Salary in Boise, ID

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Sr. Service Delivery Manager
Logicalis, Boise
Job Description Summary Acts as client advocate and point person for Managed Services clients consuming multiple service lines. Establishes strong relationships with key client decision makers to understand client culture and requirements. Maps those facets to Logicalis offerings to ensure a win win partnership is created delivering lasting client value and Logicalis profitability. Responsible for all aspects of service level performance and billing along with delivery of continuous improvement. Essential Duties and Responsibilities Collaborates with key client staff to understand vision, requirements and needs. Collaborates with Logicalis support team, Solution Architects, Account Executives and internal Managed Services staff, to shape and drive client deliverables. Manages scope of contract delivery to contractual Service Level Agreement (SLAs) performance and communicate any failures. Leads and manages Business Review Program in accordance of the governance model on behalf of client. Manages Change Review process for clients ensuring client satisfaction and contractual integrity is maintained. Drive strategic value in business reviews to drive growth, expansion and adoptance. Enables service delivery by owning Service-Now documentation. Exceed client expectations and drive the voice of the customer within Logicalis and collaborate across service teams driving up customer experience and success. Coordinates major client work efforts with appropriate Logicalis staff. Leads effort for new client integrations and existing clients' new service and/or device integration or de-integration. Drives process improvements that increase client satisfaction. Enables support team through client specific training. Acts as communication focal point for service effecting incidents. Ensures monthly billing is accurate and time and materials (T&M) efforts are properly tracked. Esnure the customer has a positive experience when onboarding/offboarding new service portfolio items across services Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with client service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certification Education:Bachelor's Degree in a related field. Experience / Technical Requirements10 years experience in IT infrastructure management and/or vendor management; knowledge of IT provider's services and qualifying factors in order to understand how client requirements will affect delivery. 3 years of Account or delivery management experience. Exposure or training in ITIL foundations. Proficient use of all Microsoft Office applications.May consider an equivalent combination of education and experience. CertificationsProject Management Professional (PMP). ITIL V3 or more recent version.Other Skills and Abilities Reasonable technical understanding and ability to translate technical requirements and specifications into easily understood business concepts and vice versa. Ability to provide continuous improvement ideas and opportunities within boundaries of client's limitations (resource, budgetary, legal etc.). Strong organizational skills, attention to detail and flexibility. Ability to multi-task and reprioritize work efforts as necessary. Possess relationship management abilities; strong client-facing skills. Excellent presentation skills. Ability to work under pressure and strong ability to "think on your feet". Self-starter, little direct supervision needed. Outstanding oral, written, and technical/business communication skills. Good understanding of statistical and analytical principles and processes. Ability to interact successfully with all levels of client and IT provider organization.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $85,000 to $110,800 plus bonus
Project Manager
TalentBurst, an Inc 5000 company, Boise
Job Title- Project Manager Location- Boise ID Duration- 3 months 32 hours per week Client is currently seeking a highly skilled and experienced Project Manager to join our IT Team in support of the modernization of the Idaho Juvenile Offender System - Client 2.0.MPORTANT NOTES - read fully:Onsite Requirements and Work Locations: This is a fully onsite position. While this position is based out of the Nampa office (address noted in details above), the resource will be expected to work onsite between both the Nampa and Boise offices (Boise address noted above as well) as necessary to successfully manage this project.Contract Duration: This is expected to be a short-term contract position with an initial duration of 3 months. There is a possibility it could extend beyond that, but candidates submitted MUST be aware and comfortable accepting a position that may only last for a 3-month duration.Expected Weekly Hours: Contractor is expected to work 32 hours per week. MAKE SURE you have made this clear to your candidates and they are comfortable with this 32 hour/week expectation prior to submitting them.Local Candidates: Because this is a fully onsite position with a short-term duration, ONLY SUBMIT CURRENTLY LOCAL CANDIDATES who are able to work onsite and comfortable with a short-term project.Background Checks: In addition to those required by the contract, Client requires additional background checks and fingerprinting that must be completed. As long as the required checks noted as part of the compliance tab come back clear, they are able to begin while going through the process of these additional checks that will be run by the client, but please make your candidates aware of the additional checks so they know these will be required (and of course that continued employment would be contingent on these additional checks also coming back clear).Client is seeking staff augmentation of a seasoned IT Project Manager who has skilled expertise in achieving results coordinating, gathering, documenting, driving, status updating and communicating project progress on all deliverables and related relevant work being performed by a cross functional team of both contracted and state staff. This is the expert-level project manager for a large IT modernization project. This project requires the incumbent be an expert in project management, including the planning, development, implementation, and taking action on critical items in a large, complex projects. Incumbents must coordinate across several groups and will provide recommendations and direction to a large and diverse project team in the final phase of the Client 2.0 modernization project. They will be responsible for the achievement of project goals, work plans, timelines, and results driven strategies. They are responsible for identifying critical path decision-making issues, coordinating amongst key stakeholders, contributing to a culture of focused team engagement and support in prioritizing and pushing toward the ultimate objective, a Client 2.0 Go-Live event, and providing critical post go-live customer support. This role will be required to sustain stakeholder and/or community support, feedback and communication with project team members, and project partners and summarize and escalate to Client leaders for decision making on critical issues.Description This position will drive results for the final phase of this project, some duties and responsibilities will include, but are not limited to: Updating, maintaining and ensuring the accuracy of Feature Delivery/Testing/Acceptance/Migration. Tracking Issue/Bug-Fix Status & Resolution Tracker. Engage with technical staff to gather, document, centralize and communicate to project staff, leadership and other stakeholders & customers. Triage & Attend Progress Update Meetings. Develop Customer Communications, Quarterly Newsletter etc. Development of a cohesive documentation framework for knowledge transfer: Coordinate Technical Documentation Development Develop Training Documentation / User Manual Development based on training videos
Project Manager
Cushing Terrell, Boise
Ready to create with us?As a Cushing Terrell team member, you will have a unique opportunity to manage projects throughout the United States. You will be the creative engine of our teams and our projects, developing a quality, unified and sustainable design. You will be called upon to lead architectural project development teams, in partnership with talented designers, engineers, and business professionals across our 14 offices.Cushing Terrells work does not promote a particular landscape architectural style. Rather we strive to give our designs purpose and meaning that is original because of its place. We believe this is best achieved through artful integration of all design disciplines and sustainable, synergistic strategies. The result are designs that use regional materials appropriately, employs sustainable practices within a framework of passive solutions, is sensitive to context and is a narrative for its place and function.What you will bring to the table:10+ years of post-graduate professional experience, including recent experience as a project manager leading projects through all phases of design and completionA bachelors or masters degree in architectureCurrent architect license/registration or PM certificationExcellent verbal, written and visual communication skillsAbility to build engaging client relationships, manage consultant teams, and take responsibility for fees, budget, staffing and billingAbility to define and drive project milestones, facilitate project meetings, and effectively coach and mentor team membersFamiliarity with alternative project contracting methods (design-build, progressive design-build, etc.)Current architect license/registration or PM certification.Working knowledge of Revit, Project Management Software, Adobe Suite, Microsoft Office suite, Bluebeam, Outlook.As a Team Member at Cushing Terrell, you willWork through the professional design process from initial design concepts, through construction documents, specifications, construction administration and beyondParticipate in project pursuits, client presentations and community engagement activitiesBuild and maintain working relationships with clients and consultants as the primary liaison for design and contractual mattersOrganize, plan, and lead the design efforts of an integrated design team through all phases of design, from programming and concept design through construction administrationActively manage project contracts, budgets and fees, schedules, staffing, communication, documentation, and overall project deliveryFacilitate the development of accurate architectural documentation for all phases of the design processCoordinate multiple consultants and engineered systemsCoach and mentor interdisciplinary staff and guide project team members to achieve project milestonesSome project related travel will be expected as part of this roleStrategically allocating team effort, utilizing resources, and reorganizing resources when necessaryPlans, communicates, and executes project deliverables and milestones with the teamDelivers holistic design decisions utilizing the appropriate team members early in the processSchedules regular Project reviews with Principal in ChargeManages the QA/QC process through inception and completion including quality management investigating, research, and follow-upManages project closeout as well as project review and lessons learnedMay have supervisory responsibilities including training, assigning, and directing work; reviewing performance, rewarding, and disciplining team members; addressing complaints and resolving problems. Carries out these supervisor responsibilities in accordance with company policies and applicable lawsThe majority of the time a person in this role will be sitting in an office with limited physical requirements. This may require individuals to bend, stretch, twist and reach. On occasion individuals will be required to visit a client site to perform site verifications and field surveys.CompensationThe expected salary range for this position is $70,000 to $93,000 annually and is based on the location/s posted. If you are a candidate living outside of (this region/these regions), we still encourage you to apply as salary ranges may differ across states/cities/job markets.Actual pay will be determined based on your years of experience, licensure status, location, level of proficiency, and other job-related factors (as permitted by law). The position is also eligible for an annual performance bonus.We are Cushing TerrellAs a fully integrated firm, offering a balance of architecture and the full spectrum of engineering services, our firm commands unique resources to support our on-going drive to be an acknowledged pioneer at the forefront of engineering, architecture, planning, and design across the country ranking within the top of ENRs best AE firms.At Cushing Terrell, we empower our people to be creative pioneers. Our business is built around integrity, design ingenuity, and growth to shape a new world and to discover imaginative, responsible, and exceptional environments.Why Cushing Terrell?This position offers a complete benefits package including:A performance bonus programMedical/dental/vision/life/disability insurance plan with an HSA, for both you and any eligible dependentsFSA dependent care options 401(k)/Roth retirement plan with employer match 8 paid holidays and 16 days of Paid Time Off to startWe also offer educational and advancement opportunities and are committed to the continuing education and mentorship of all our team members.Flexible Work EnvironmentsCushing Terrells WorkSmart Program is a flexible work arrangement designed to acknowledge and embrace flexibility in our work environments and preferences. Team members here get to choose if they would like to work remotely, a hybrid schedule, or 100% in the office. This program enables you, as a Cushing Terrell team member, to select a work situation that suits you best, while at the same time providinguncompromisedand always exceptionalservice to our clients, partners, and colleagues.We look forward to hearing from you!EquityWe embrace diversity and equality in a serious way. We are committed to building ateam with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be.Cushing Terrell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, age, color, religious creed, sex or gender, sexual orientation, gender identity or expression, marital status, national origin, ancestry, citizenship status, physical or mental disability, military status or status as a protected veteran, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Applicants must be currently authorized to work in the United States on a full-time basis.If you need assistance or an accommodation while seeking employment with us, please call 406.248.7455. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you are having difficulty applying through an external website, please visitwww.cushingterrell.com/joinus/.Cushing TerrellPI239892417
Project Manager
Quanta Infrastructure Solutions Group, Boise
General DescriptionThe Project Manager I (PM I) will be responsible for all aspects of design-build/engineer-procure-construct projects including, but not limited to, management and administration of the prime contract, overseeing the engineering, design, procurement, scheduling, and construction management teams. This position is responsible for all facets of project execution including, but not limited to, direction and coordination of the field office and management and administration of construction subcontracts and purchase orders.The PM I is responsible for the supervision of all field operations on assigned projects and may, on a temporary basis, be required to perform all aspects of their project management-related duties from the site of the work. The PM I will oversee the auditing and inspection of work performed by construction subcontractors for compliance to the contract specifications and tests, and audit report preparation.DutiesManages integrated Design-Build (DB)/Engineering, Procurement, and Construction (EPC) teams from project inception through completionProvides overall direction and coordination of intermediate and final engineering design and construction activitiesAdministration and management of the prime contract, construction subcontracts, and purchase ordersEnsures compliance with customer goals and expectations associated with safety, quality, and environmental stewardshipPlans, executes, and provides reporting on overall project performanceWorks directly with the customer to ensure optimal communication, customer satisfaction, and effective coordination between the project and other activities occurring at the jobsiteMitigates and effectively resolves potential disputesDevelops and provides oversight to ensure compliance with project-specific health and safety plans and project-specific quality control and quality assurance plansResponds to and/or oversees Requests for InformationPerforms value engineering and constructability reviewsDevelops a procurement status report with the engineering design, procurement, scheduling and estimating teams, and defines the segregation of work by subcontract and purchase order packagesDevelops and/or oversees subcontractor and supplier scope, price, and schedule exhibits for subcontract and purchase order packagesWorks with procurement teams to coordinate local bidding effortsProcurement oversight of subcontracts and purchase ordersReviews and approves subcontract and purchase order invoicesOversight of subcontractor and purchase order submittalsDevelops initial project-specific schedules in conjunction with engineering design, scheduling, procurement, and field construction staffMonitors the overall progress of conceptual design, intermediate and final engineering design, and construction activitiesAdministers and manages changes to the prime contractDevelops a project-specific Schedule of ValuesSubmits and expedites timely receipt of progress paymentsCoordinates, prepares, and presents progress, budget forecasting, and schedule management reports on a monthly basisProject close-out and warranty administrationPerforms post-construction cost review and reportingEnsures optimal relations among project stakeholders (customers, design teams, subcontractors, and suppliers)Trains and mentors junior staffPerforms any other duties assignedAdheres to internal standards, policies, and proceduresRequired Experience and EducationBachelor's degree in Business, Construction Science/Management, Engineering, or equivalent field; equivalent work experience, or combination of work and education, may be substituted5+ years' experience in Construction Project Management, with direct DB/EPC projects in the power delivery industry preferred; ability to demonstrate thorough knowledge of materials, methods, and equipment used in transmission, distribution, and substation workMust be well versed in various aspects of engineering, design, and construction, and contracting methodologies, as well as project planning and management-related tasks and activities including, but not limited to, engineering, estimating, scheduling, bidding, project management and administration and management of prime contracts, preparation and administration of purchase orders and subcontracts, field supervision, budget control, safety, quality assurance, etc. SkillsSelf-starterAbility to work well independently, as well as part of a teamStrong problem evaluation/solving skillsStrong team building skillsUnderstanding of the project design process for projectsUnderstanding of integrated EPC process and project lifecycle is preferredUnderstanding of construction means and methodsAbility to interact effectively and professionally with other team membersStrong organizational and time management skillsStrong communication skills (verbal and written)Familiarity with estimating, scheduling, and project management software and processes; Primavera P6 preferredStrong computer skills (Microsoft Office)Strong knowledge and understanding of the power delivery industryStrong knowledge of safety and environmental best practices employed by the power industryStrong knowledge of quality control and quality assurance measures utilized by the power industryTravel RequirementsTravel: YesPercent of Time: Up to 50%, or as project needs require
Project Coordinator - IT Service Delivery
Logicalis, Boise
Job Description Summary Provides essential project support and resource management tasks for IT Professional Services Projects in support of Project Managers. Independently coordinates, monitors, and documents activity for small, minimally complex IT projects in accordance with Logicalis Statements of Work, following Logicalis Project Management Office (PMO) methodology and Resource Management Office (RMO) standard operating procedures. Essential Duties and Responsibilities Assists Project Managers by performing project coordination duties including resource assignment, scheduling, back office data management, and closeout activities including, but not limited to: Resource schedule management for assignment of engineers and/or contractors to projects; works directly with subcontractor technical resources providing assistance with project preparation, scheduling, and administrative support. Creates, and processes ongoing engagements in PSA software including contracts, change requests and other modifications. Assists with tracking and maintenance of subcontractor SOWs in the PSA tool Leads small, minimally complex projects that do not require a Project Manager, ensuring contracted delivered services are provided with quality, on time, and within budget. Initiates projects and kick-off, including:Schedules new project initiation meeting with Account Executives and Solutions Architects for knowledge transfer of the scope of work from Sales to the assigned Service Delivery Engineer(s)Coordinates and leads project initiation meeting with Customer and Logicalis Project Engineer(s) to review scope and set initial project schedule. Ensures assigned resources are scheduled and prepared for assigned workMonitors project activity and captures required data accordinglyPerforms ongoing updates and completion to project specific documents per efined standards; such as resource schedules, project labor time entry, Project Change Requests and Project Closure and Acceptance Documents Maintains continuous focus on customer service and quality assurance. Escalates issues for resolution as warranted, engaging PMO Manager for assistance with difficult issues. Responsible for coordination of the project through closure. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis demonstrating behaviors consistent with the organization's values Demonstrates teamwork and flexibility by assisting as needed with various ad hoc reporting, backfill support for peers, assistance with service improvement activities, etc. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.Supervisory Responsibilities None. Qualifications The requirements listed below are representative of the knowledge, skill, and/or experience required to perform the duties of Logicalis Project Coordinator. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience//Technical Requirements/Certifications Equivalent combination accepted. Education Associates Degree (or higher) in Business Management, Project Management, or Information Technology preferredProficient use of Microsoft Office applications - Excel, Word, PowerPoint, Outlook Work Experience Minimum 3 years' professional experience preferably with knowledge of project management practices.and/or in an IT Support role (eg. Service Desk, PC Desktop Support, etc.) Will consider applicants with 3+ years of relatable work experience requiring planning, customer service, resource coordination, etc. (example: Events coordinator, customer service dispatcher,or similar work requiring coordination of resources and service delivery) Certifications None required, however any industry recognized certifications in Project Management (PMI), Information Technology, or Microsoft Office training are beneficialOther Skills and Attributes Strong written and verbal skills. Must possess ability to deliver concise, professional, and accurate documentation and communications (i.e. meeting notes, ,project updates, escalations) Ability to recognize project improvement areas and adapts well to an ever changing environment. Interacts professionally and effectively across technical and business organizations in support of our collaborative and inclusive culture Excellent time management skills; ability to manage multiple tasks to defined deadline within constrained timeline. Strong planning and organization skills; detail oriented with attention to accuracy. Flexibility and willingness to embrace change in a high volume, fast paced environment. Willingness and ability to work collaboratively across functional groups with all team members of the organization and take ownership and responsibility for work performed. Maintains high integrity with strong ethics and business values.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is required to either be sitting, standing, or in a similar posture as well as talk, see, hear, and use hands and arms. The employee may occasionally be required to move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may also occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $42,000 to $53,600
Project Manager
Oxford Global Resources, Boise
Summary: The project manager will be responsible for adhering to project management governance on multiple current and future projects. Additionally, the PM will be accountable for generating project schedules, identifying/staffing needed resourcing, completing the procurement of vendor products / implementation services, and submitting funding requests as required. The PM will manage the delivery efforts and report status of each to the Executive Steering Committee. The PM will work with multiple business and platform areas including Information Technology, Medicaid, Child Welfare, and other areas of the Department of Human Services (DHS) potentially including upper level state government committees. The Project Manager will conduct project meetings and is responsible for project tracking and analysis, ensuring adherence to quality standards and project deliverables. The PM will be part of a PMO team responsible for all aspects of IT project governance, assessment, management and control. The ability to gather and define requirements; build a project plan; identifying resource needs; and transparent, clear communications across all levels of stakeholders. Essential is the ability to multi-task on continually changing and morphing priorities as prescribed by leadership in response to department and legislative direction.Project Details: Ability to work within a project governance structure (methodology, required templates and reporting) Ability to interact with, educate, learn from, and drive business and IT teams Ability to work effectively under very broad direction with general supervision Ability to motivate team and meet deadlines in a fast-paced and challenging environment Ability to gather and organize multiple simultaneous complex business process scenarios Ability to break down complex tasks into actionable work items, sequenced appropriately Ability to manage scope creep with a focus on delivering a minimum viable product Track project progress, monitor and modify project schedules and provide status updates to project team Escalate issues to management and/or appropriate leadership as appropriate Provide insight and knowledge into improving processes related to portfolio, project and program management Job Experience: Demonstrates experience with managing client expectations, implementing service improvement initiatives Demonstrates experience managing multiple parallel work efforts Hourly Rate: 59.5-77Oxford is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Oxford will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Oxford is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Engagement Manager
Cochlear, Boise
Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.Job Posting ContentEngagement Manager Last date to apply is Friday May 10, 2024Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.About the role The purpose of the Engagement Manager position is to execute industry leading medical device B2C sales through the application of complex sales techniques to drive territory strategy to achieve yearly sales revenue targets. This position will support the Montana, Idaho, Utah, Colorado, Wyoming territory for Cochlear. Preferring candidates located in ColoradoKey ResponsibilitiesCandidate & Professional Partners: Engagement Managers are embedded in the territory sales strategies as the expert of Cochlear products to our candidates and professional partners. The Engagement Manger has demonstrated solutions to sell Cochlear's product portfolio through nurturing of candidates and product launches. Implement local consumer marketing and candidate nurture strategies aimed at growing the market for Cochlear implantable technology. Strategies include but are not limited to planning and execution of candidate growth events, developing strategic community relationships as well as consumer support for professional partners. Manage, develop and inspire mentoring volunteers. Provide candidate communication through a variety of vehicles; in person, virtual, email and/or phone. This communication may include explaining device features and functions and Cochlear services to drive brand choice. Report issues via the Cochlear complaint management system (Global issue form) and provide detailed description for B2B appropriate follow up and closure where appropriate.Sales Acumen: Demonstrate sales and business acumen with the ability to identify market opportunities, competitive positioning, knowledge of customer needs and generate sales and secure orders. The EM is beginning to achieve the target unit quota by establishing strong relationships with key people in the assigned territory geography (candidates, audiologists, surgeons, scheduling coordinators and volunteers). Ensures that all sales activities within the assigned territory are conducted in a manner that is fully compliant with Cochlear policy, laws and regulations. Maintains accurate documentation of all sales activities and customer interactions in compliance with Cochlear's policies to ensure leadership sales reporting and provide a seamless customer experience. Collaborates with B2B teammates to educate on products to develop strong relationships with schools, Deaf/Hard of Hearing schools/programs and non-programming audiologists. Executes sales and marketing initiatives, delivering the associated marketing messages so that the impact on the customer is successful and positive. The Engagement Manager, coordinates and provides candidate educational events, evaluation days and awareness events related to Cochlear devices. Collaborates with B2B and CPNTM to support growth initiatives in the territory. Provides market intelligence and competitive information that can be utilized in developing effective ways to approach current and potential customers. Maintains a professional image when representing Cochlear Americas.Business Acumen: Manages territory expenses to budget. Allocates appropriate company resources and planning to achieve territory sales success. Assists with developing and implementing quarterly strategic plans to achieve objectives. Submits territory information in a timely manner for the content of the territory month end report. Consistently uses all sales tools including, Salesforce, Miller Heiman purple sheets, Communication Pathway, Schedule Once, Ava and Show Pad in the management of the consumer sales territory.Key Requirements To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:Bachelor's Degree or equivalent Work Experience2- 3 Years of ExperienceDemonstrated ability to work independently with minimal supervision.Ability to lift a minimum of 30 lbs.Willingness and ability to travel up to 60% of the time with overnight stays and weekends.Desired SkillsStrong computer skills with experience in various software packages, including Microsoft Suite and web-based applications.Ability to work and adapt in a fast-paced environment and balance / manage multiple, changing priorities while maintaining a high level of attention to detail.Excellent written and verbal communication skills, strong presentation skills, and an ability to adjust communication and messaging to fit the audienceDemonstrated strong follow through on commitments and taking responsibility for actions and decisionsApproaches projects collaboratively, seeking varied inputsAbility to identify solutions and challenge the status quo to deliver creativesolutionsProven ability to work collaboratively and positively in a team environment.Ability to interact effectively across all levels of theorganization, establish professional relationships, and communicate openly within the department and with cross functional teamsTotal RewardsIn addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.Target Salary Range/Rate: $70,000 - $73,000 based upon experience, with $20,000 annual Commission opportunityBenefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.Who are we?Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs.For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day.Physical & Mental DemandsThe physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary seated and standing position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required.The work environment is remote office environment with extensive travel and represents those an individual encounters while performing the essential functions of this job. Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more. Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.
Engagement Manager
Cochlear, Boise
Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.Engagement Manager Last date to apply is Friday May 24, 2024Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.About the role The purpose of the Engagement Manager position is to execute industry leading medical device B2C sales through the application of complex sales techniques to drive territory strategy to achieve yearly sales revenue targets. This position will support the Washington DC territory for Cochlear. Key ResponsibilitiesCandidate & Professional Partners: Engagement Managers are embedded in the territory sales strategies as the expert of Cochlear products to our candidates and professional partners. The Engagement Manger has demonstrated solutions to sell Cochlear's product portfolio through nurturing of candidates and product launches. Implement local consumer marketing and candidate nurture strategies aimed at growing the market for Cochlear implantable technology. Strategies include but are not limited to planning and execution of candidate growth events, developing strategic community relationships as well as consumer support for professional partners. Manage, develop and inspire mentoring volunteers. Provide candidate communication through a variety of vehicles; in person, virtual, email and/or phone. This communication may include explaining device features and functions and Cochlear services to drive brand choice. Report issues via the Cochlear complaint management system (Global issue form) and provide detailed description for B2B appropriate follow up and closure where appropriate.Sales Acumen: Demonstrate sales and business acumen with the ability to identify market opportunities, competitive positioning, knowledge of customer needs and generate sales and secure orders. The EM is beginning to achieve the target unit quota by establishing strong relationships with key people in the assigned territory geography (candidates, audiologists, surgeons, scheduling coordinators and volunteers). Ensures that all sales activities within the assigned territory are conducted in a manner that is fully compliant with Cochlear policy, laws and regulations. Maintains accurate documentation of all sales activities and customer interactions in compliance with Cochlear's policies to ensure leadership sales reporting and provide a seamless customer experience. Collaborates with B2B teammates to educate on products to develop strong relationships with schools, Deaf/Hard of Hearing schools/programs and non-programming audiologists. Executes sales and marketing initiatives, delivering the associated marketing messages so that the impact on the customer is successful and positive. The Engagement Manager, coordinates and provides candidate educational events, evaluation days and awareness events related to Cochlear devices. Collaborates with B2B and CPNTM to support growth initiatives in the territory. Provides market intelligence and competitive information that can be utilized in developing effective ways to approach current and potential customers. Maintains a professional image when representing Cochlear Americas.Business Acumen: Manages territory expenses to budget. Allocates appropriate company resources and planning to achieve territory sales success. Assists with developing and implementing quarterly strategic plans to achieve objectives. Submits territory information in a timely manner for the content of the territory month end report. Consistently uses all sales tools including, Salesforce, Miller Heiman purple sheets, Communication Pathway, Schedule Once, Ava and Show Pad in the management of the consumer sales territory.Key Requirements To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:Bachelor's Degree or equivalent Work Experience2- 3 Years of ExperienceDemonstrated ability to work independently with minimal supervision.Ability to lift a minimum of 30 lbs.Willingness and ability to travel up to 60% of the time with overnight stays and weekends.Desired SkillsStrong computer skills with experience in various software packages, including Microsoft Suite and web-based applications.Ability to work and adapt in a fast-paced environment and balance / manage multiple, changing priorities while maintaining a high level of attention to detail.Excellent written and verbal communication skills, strong presentation skills, and an ability to adjust communication and messaging to fit the audienceDemonstrated strong follow through on commitments and taking responsibility for actions and decisionsApproaches projects collaboratively, seeking varied inputsAbility to identify solutions and challenge the status quo to deliver creativesolutionsProven ability to work collaboratively and positively in a team environment.Ability to interact effectively across all levels of theorganization, establish professional relationships, and communicate openly within the department and with cross functional teamsTotal RewardsIn addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.Target Salary Range/Rate: $70,000 - $73,000 based upon experience, with $20,000 annual Commission opportunityBenefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.Who are we?Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs.For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day.Physical & Mental DemandsThe physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary seated and standing position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required.The work environment is remote office environment with extensive travel and represents those an individual encounters while performing the essential functions of this job. Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more. Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.
Engineering Manager
Enpro Industries, Inc., Boise
NxEdge is a world class company providing vertically integrated solutions to the Semiconductor market. Our expertise in Precision Manufacturing and Engineering Material Coatings (EMC) allows global leading chip manufacturers and OEM equipment makers to achieve next generation technologies. We are seeking a driven, hands-on Engineering Manager to join our ever-growing company and team. Objectives: To manage site level engineering resources as necessary to ensure the completion of engineering projects; oversee development and maintenance of SOPs for new and existing products in a manner which best fulfills the organization's safety, quality, delivery, and efficiency goals; champion process-improvement initiatives, to satisfy regulatory and customers' requirements and expectations. This position reports to the Site Manager. Personnel reporting to this position include Manufacturing Engineers, R&D Engineers and Technicians. Essential Duties and Responsibilities: Evaluate new customer product designs for manufacturability while communicating with customers as necessary to resolve any manufacturability issues. Ensure timely and concise execution of deliverables for new process development. Oversee and quickly build knowledge base through DOE and application testing focused on deliverables aligned with organizational strategic objectives. Develop and maintain knowledge base platform for data and process sharing internally and across other company sites. Review and approve manufacturing process work instructions, procedures, and internal documentation. Identify areas of opportunity and develop plans for long-term improvements. Act as key contact with customers: responsible for ensuring execution of corrective actions and ongoing compliance with customers specifications. Prepare performance reports for relevant stakeholders, including management team and customers. Review and approve all ECRs and subsequent ECOs, documentation, and drawings prior to release for production and initiate the appropriate corrective actions with internal and external customers in the event of an error or discrepancy. Work with Quality team to develop and improve procedures and work instructions for internal and outside processing of manufactured goods. Collaborate with external vendors and suppliers to ensure that they meet required industry and customer standards. Assist quality team to ensure site quality records are current and accurate based on internal processes. Maintain and improve site level ECR system for part/process implementation and/or adjustments ensuring communication to all relevant stakeholders. Define equipment specifications based on in depth analysis of product requirements. Oversee training, skill development, performance evaluation, salary adjustment, and all disciplinary actions for the Engineering staff. Qualifications: Bachelor of Science in Mechanical Engineering or related degree. Three years of Manufacturing Engineering and/or Quality Management experience, preferably in the Semiconductor industry. In depth knowledge of CNC Machining, Robotics, and other manufacturing methods (hands on experience preferred). Demonstrate In-depth understanding of engineering practices, quality control, and customer satisfaction. Ability to communicate effectively both verbally and in writing. Proven negotiating and problem-solving skills. Demonstrate an ability to manage and supervise staff. Experience with ISO 9001, or similar ISO requirements. Experience with 6-sigma / DMAIC initiatives. Strong analytical and problem-solving skills. Sound organizational skills. Physical Demands: Extensive periods of sitting, talking on the phone, and working on the computer. Extensive periods of walking and standing. Must be able to lift up to 35lbs. EEO Statements: NxEdge, an Enpro company, is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Echo Manager Imaging Services
St. Luke's Health System, Boise
OverviewAt St. Luke's, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke's is truly a great place to work.Benefits: Sign on bonus for external candidates!Medical/Dental/Vision - Start the 1st of the month following your start dateRetirement plans (403b) - No vesting period!Paid time off (Vacation, holidays and short term disability)Long term disabilityLife insuranceAir St. Luke'sHealthy U wellness planTuition/Certification Reimbursement & ScholarshipsAdoption Reimbursementand many more....Position SummaryThe Manager of Imaging Services is responsible for managing and directing the delivery of echocardiography.ResponsibilitiesThe Manager of Imaging Services manages several echocardiography departments and clinics across the Treasure Valley. Has full authority for personnel decisions and may have some impact on departmental budgeting, strategic planning, and procedural change.Leads and directs the work of other employees and supervisors. Requiring leadership skills, judgement, and comprehensive knowledge of the field.Provides leadership, guidance, counseling and continuing education to staff. Will select, develop, coach, mentor, and assess performance of staff. Works with staff to promote resolution of conflicts and counsels staff when clinical practice standards are not met.Manage coordination of schedule to ensure adequate staffing levels. Forecast growth opportunity and anticipated efficient staffing levels.Collaborates with all members of care provision team to share knowledge and plan for optimal outcomes. Reviews and evaluates patient condition reports. May participate with physicians in developing specific services for individual patients.Leads quality initiatives and process improvements.Responsible for budget planning and clinical needs assessments.Responsible for all accreditation requirements at each site.Introduces new techniques and technology to staff.Prepares reports on the activities of the operation for review by senior administration.Perform other duties and responsibilities as assigned.QualificationsEducation:Bachelors' degree ORAssociates' degree + 2 additional years' medical imaging experience in lieu of Bachelors' degreeExperience: 6 years' experienceLicenses/Certifications: Must have current registry in one medical imaging modality. Current Basic Life Support (BLS) Provider Certified through American Heart Association or American Red Cross.Why St. Luke'sA strong, talented staff is at the heart of St. Luke's Health System. We are the state's largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We're proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.About BoiseKnown as the "City of Trees," Boise is Idaho's capital city-both a cultural center and a playground for those who love the outdoors. A vibrant downtown area affords fine dining, theatre, music, and college and semi-professional sports. Downtown Boise's main attractions include the Idaho State Capitol, the classic Egyptian Theatre, the Boise Art Museum, Julia Davis Park and Zoo Boise. The Greenbelt follows the beautiful Boise River corridor for more than 30 miles, and the Boise foothills are home to miles of hiking and biking trails.Learn more about what the City of Trees has to offer you:St. Luke's Health System | Boise Convention and Visitors Bureau | Boise Parks and Recreation | Boise Museum Association | Boise Music Festival | Boise Philharmonic | Downtown Boise Restaurants | Boise Valley Economic Partnership | Hyde Park events | Treefort Music Festival | First Thursdays | Alive After Five | Capitol City Public Market | Runs and Triathlons | Shakespeare Festival | Sawtooth National Forest | Visit Idaho.org*St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.