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Network Development Manager, Fulfillment Edge Network Engineering
Amazon, Austin, TX, US
DESCRIPTIONAmazon OpsTech Network Engineering is looking for a highly motivated Network Development Manager. The OpsTech Networking team develops the networks for all of Amazon’s fulfillment business for retail operations. If you are passionate to help build next generation networks that power Robotics and IoT in retail space, this is the role.As Network Engineering manager you will lead a team of experienced network development engineers and own the global, end-to-end delivery of one of the key areas of our network; including network architecture, capacity management, network implementation, automation, standards, process management and change control. At Amazon, we ask our technical leaders to be strong engineers who can dive deep and get involved in addition to being strong managers.Key job responsibilitiesAs a manager within the Networking team, you will be expected to drive operational excellence in everything we do. This includes creating sane processes, procedures and automation to improve efficiency in our day-to-day tasks and projects. You will work closely on partnering with internal customers and ensuring that their needs and issues are being addressed.• Network Development:As an engineering manager you are responsible to deliver highly scalable network architectures that are globally deployable.• Operational Excellence: As a manager you will be expected to drive operational excellence in everything we do. This includes creating processes, procedures, and automation to improve efficiency in our day-to-day tasks and projects. • Network Measurement:As a Network Engineering manager you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of our project plans, build schedules, issues, resolution rates, project plans, response times and cycle times.• Performance Management/Team Health:You will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and soft skill mentoring in order to maintain a well-rounded, world-class organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers, as well as day-to-day oversight of the team.• Incident/Change Management:You will be integral to developing and improving incident and change management within the Networking space. Including driving initiatives regarding improvements to existing tools & processes and providing feedback on new practices & procedures in order to scale with the rapid expansion of the Amazon platform and customer base.• Recruiting and Hiring:You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.This is an amazing opportunity in terms of responsibility, interesting challenges and high visibility. We truly are looking for the highest quality candidates, so you should expect a rigorous interview process.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan   If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!We are open to hiring candidates to work out of one of the following locations:Austin, TX, USABASIC QUALIFICATIONS- Bachelor’s Degree in a technology related field- 10+ years of relevant network engineering experience- 5+ years of management experience- Engineering experience in networking, large scale distributed systems or a related field.- Experience representing your team/technical area to customers, peers, and senior leadership.PREFERRED QUALIFICATIONS- Excellent verbal and written communication skills- Excellent analytical skills- Experience building and operating large-scale networks- Experience designing and operating mission critical systems- Experience in the application of network design, including knowledge of major routing protocols, topology design, network hardware, device configuration and traffic engineering.- Experience with project management, preferably Agile methodologies- Experience building production software applications or an understanding of software development, distributed systems and systems architecture- Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions- Meets/exceeds Amazon’s leadership principles requirements for this role- Meets/exceeds Amazon’s functional/technical depth and complexity for this roleAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Field Operations Consultant
McDonald's, Austin
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years.Joining McDonald's means thinking big and preparing for a career that can have influence around the world.At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.Job DescriptionThe Field Operations Consultant role conductsobjective restaurant standards evaluations such as Operations Excellence Assessments, Food Safety visits andNational Restaurant Building and Equipment Standards assessments. You will analyzerestaurant performance across customer experience and operations brand standards. This positionalso develops a holistic restaurant operations skill set acrossallrestaurant operationssystems through ongoing assessment, training, and development.Conducts objective evaluations (i.e., Running Great Restaurants Visits, Food Safety Visits, Operations Excellence Assessments, Health & Safety Visits, and National Restaurant Building and Equipment Standards)to analyze restaurant performance across customer experience and McDonald's operations' Brand StandardsProtects the McDonald's brand by identifyingissues that may pose risks to customer experience and brand perceptionsSupports operational excellence by identifying restaurants that do not meetMcDonald's QSC (Quality, Service and Cleanliness) / safety standardsDevelops a holistic restaurant operationsskill set across all Restaurant operations' systems throughongoing training, learning, and certification in assigned area of expertiseBuilds deep expertise in Restaurant Operations andprovides expert coaching and rootcause analysis toFranchiseesServes as a Subject Matter Expert to provide support to restaurants asrequested by Operators on specific operations initiatives(i.e.. Delivery, Drive-Thru, Digital, etc.)Uses system and initiative Subject Matter Expertise to drive Guest Counts, Sales, and cashflow through support of operations, initiatives, and Owner/Operator priorities by conducting Performance Excellence SessionsCollaborates with Franchise Business Partners to assist in developing a full restaurantconsulting toolkit, monitor goals and key metrics, and drive business resultsQualificationsAccurate, consistent evaluator that relies on measurablefacts and observations- Strongattention to detail and ability to keep reports and evaluations organizedEffective time management skills to keep up with a demanding evaluation andtravel scheduleQuick learner capable of developing both a broad understanding of allRestaurant systems and deep expertise in certain areasStrong interpersonal skills and ability to build amicable relationships withFranchisee's and restaurant managersEnergetic leader with excellent social, communication and presentation skills. Solid influencing and facilitation skillsCoachable learner with the desire for continuous learningAbility to work in an ever-changing environmentRecognizespatterns and develops intuition around common restaurant performance issuesRestaurant experience preferredHigh school diplomaAdditional InformationMcDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Nothing in this job posting or description should be construed as an offer or guarantee of employment.