Field Service Technician Salary in Alpharetta, GA

Company DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.Job DescriptionBENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: Under supervision (Instrument & Controls Technician I) or general supervision (Instrument & Controls Technician II) of the Facilities Maintenance Supervisor, installs, tests, repairs, inspects, and maintains metering and recording instruments, controlling devices, data logging and display equipment, communications, and telemetry systems; prepares and maintains a variety of records; makes verbal and written reports of work activities; and performs related work as required.The Instrument & Controls Technician II also coaches and trains less-experienced Instrument & Controls Technicians to develop advanced journey-level knowledge and competencies; may direct the work of an Instrument & Controls Technician and/or others on specific projects and standard work procedures; and serves as a technical resource to others.Primary Duties/Responsibilities:Instrument & Controls Technician I is the entry-level class in the Instrument & Controls Technician series. Under close to general supervision, within a framework of established policies and procedures, incumbents perform routing duties including install, maintain, troubleshoot, repair, and document a wide range of industrial instrumentation, electronic monitoring, metering, controlling, and signaling devices used in the production, treatment and distribution of water, requiring basic knowledge of control systems and components including Supervisory Control and Data Acquisition (SCADA) and Programmable Logic Control (PLC) software and hardware. As experience and proficiency are gained, assignments become more varied and complex. Assignments are given in general terms and are subject to periodic review by the Facilities Maintenance Supervisor while in progress and upon completion. There is limited latitude for independent judgement and action in well-defined areas of work. Incumbents at both levels are subject to standby duty and emergency call outs. This classification is distinguished from the experienced, journey-level. Instrument & Controls Technician II class by the routine nature and limited complexity of work assignments and the level of supervision received. The Instrument & Controls Technician I II classifications are flexibly staffed. Upon recommendation of the immediate supervisor and approval by the department manager, incumbents in this class may advance to the Instrument & Controls Technician II classification after a minimum of three (3) years at the first level and with demonstrated proficiency to meet the job requirements of the Instrument & Controls Technician II classification.Instrument & Controls Technician II is the experienced, journey-level in the Instrument & Controls Technician series. Under general supervision, within a framework of established policies and procedures, incumbents perform the most difficult and complex duties and are fully qualified to troubleshoot and resolve the most complex telemetry, SCADA system, and PLC software and hardware issues. Incumbents may direct entry-level Instrument & Controls Technician I in developing journey-level knowledge and competencies. Assignments are given in general terms and subject to by the Facilities Maintenance Supervisor review while in progress and upon completion. There is significant latitude for independent judgement and action in well-defined areas of work. Incumbents at both levels are subject to standby duty and emergency call outs. Instrument & Controls Technician I/II This classification is distinguished from the Instrument & Controls Technician I by the complexity of work assignments, the potential impact of error, the level of independence with which assignments are performed and the limited level of supervision received. This classification is distinguished from the Facilities Maintenance Supervisor which supervises emergency and preventive maintenance activities including the repair and installation of equipment and materials used in the production, treatment, and distribution of water.TYPICAL DUTIES TYPICAL EXAMPLES OF DUTIES MAY INCLUDE BUT ARE NOTLIMITED TO THE FOLLOWING:Installs, maintains, repairs, overhauls, calibrates, and tests a wide variety of industrial instrumentation that record, indicate, control, and regulate level, flow, pressure, temperature, position, and water analysis.Conducts periodic preventative maintenance inspections of all metering control instruments, diagnoses existing or potential trouble; cleans, lubricates, calibrates, and adjusts as conditions indicate.Lays out, installs, and places into service new metering, controlling, and recording devices, calibrating as required; may extend or connect related electrical circuits.Reads and interprets wiring diagrams, mechanical drawings, and specifications related to installations or major repair work.Prepares and maintains a variety of records; makes verbal and written reports of work performed.May make estimates of labor, materials, and supplies as needed to complete specific assignments.Performs other related work as required.Instrumentation & Controls Technician II (In addition to the above tasks):Troubleshoots telemetry, SCADA, and PLC software and hardware issues, develops recommendations for change/modification; implements and documents changes applied to the software and hardware.Performs programming for PLC and logic controllers, including installing software and diagnosing and troubleshooting issues.Performs repair and testing work requiring a high-level of knowledge, skills, and abilities, and serves as a technical resource to others.Reviews engineering designs and modifications to control systems and recommends both technical and operational improvements.May direct, coach, or train less experienced Instrument & Controls Technicians and others on specific projects or procedures of the work. Instrument Technician I/II.Performs other related work as required.QualificationsEducation/Experience/Background:Possession of a high school diploma or its equivalent.Instrument & Controls Technician I: Four (4) years of full-time experience as an Instrument & Controls Technician, performing skilled work in both mechanical and electro-mechanical repairs or electronic circuitry repair, which includes two (2) years experience working on industrial instrumentation and controls.Instrument & Controls Technician II: Seven (7) years of full-time experience as an Instrument & Controls Technician I, which includes at least three (3) years of full-time experience equivalent to that of an Instrument & Controls Technician I within the District. Additionally, applicants for the Instrument & Controls Technician II position must pass District-approved proficiency evaluations for diagnosing and making changes to PLC and SCADA software and hardware.Knowledge/Skills/Abilities:Knowledge of: electrical and electronic circuits; the basics of PLC and SCADA software and hardware; electronic schematic diagrams and blueprints; methods and techniques of calibrating electronic equipment; use and safe operation of a wide variety of standard hand and power tools and electronic and electric test equipment related to field and shop work; basic methods and techniques for troubleshooting and diagnosing equipment failure; laws, rules, and regulations governing maintenance and operation of radio, telemetry, and telephone equipment; safe work practices and the ability to identify workplace hazards and/or unsafe conditions and take appropriate corrective action; modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software.Skill and Ability to: inspect, test, repair, and install industrial instrumentation and controls according to established procedures and standards, read instruments accurately; work from and interpret wiring and mechanical drawings; safely use hand and power tools and equipment to test and calibrate instrumentation and controls; accurately estimate labor an materials costs; prepare and maintain neat, accurate, and complete records; perform essential duties of the job without causing harm to self or others. operate modern office equipment including computer equipment and specialized software applications programs; communicate clearly and concisely, both orally and in writing; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.Instrument & Controls Technician II: (In addition to the above) Advanced Knowledge of: PLC and SCADA software and hardware. Instrument Technician I/II 4 Skill and Ability to: diagnose and make changes to PLC and SCADA software and hardware; safely and effectively operate a variety of specialized testing equipment; safely perform confined space entry tasks; coach, train and direct less-experienced technicians and others on specific procedures of the work; serve as a resource to others on the technical aspects of the work.Additional Requirements: Position is required to be on call 24 hours a day and be required to work unusual or long hours, weekends, and holidays.Required Certification/Licenses/Training:Must possess a valid Georgia driver's license and have a satisfactory driving record.Physical Requirements:Work both inside and outside in all temperatures and climate conditions. Will work around large rotating equipment, energized electrical equipment in high noise areas, and/or in confined spaces, on platforms at heights of 20 feet or greater. Climb stairways, ladders, and work from aerial devices.Must be prepared to work overtime as needed and respond to emergency callout 7 days a week, 24 hours a day.Daily work expectation requires ability to perform tasks by walking, standing, sitting, kneeling, crouching, squatting, twisting, pushing, pulling, shoveling, climbing, and working with hand tools (25 pounds or more) in position above and below head, and extended from body to complete repairs.Lift, carry, position and use tools and/or equipment (weighing up to 50 lbs.) in awkward positions, stoop and bend to reach valves, pull on chain-falls or come-a-longs.Ability to twist the body and neck while driving company vehicles or operating company equipment.Work with and around hazardous and non-hazardous materials (reference the waste management guidance manual).Must be able to wear personal protective equipment (PPE) as required i.e. steel-toed boots, respirators, goggles, safety glasses etc.Have the ability to discern and respond to verbal and auditory signals.Ability to discern assorted colors.Additional InformationWe are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Develop and execute the division s energy efficiency program including energy efficiency projects, program management, energy portfolio, and utilities management. Achieve energy usage and reduction goals by implementing best practices and technologies for retail stores and company facilities. Support the division s green building program including auditing, commissioning, and certification of buildings. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - Proficient with Microsoft Office, Microsoft Project, and engineering tools such as Energy Cap, UltraSite, Tableau, Service Hub, Site Folio, or Coupa- Level 8- Bachelors degree in energy engineering or a closely related STEM field with 7+ years experience in energy engineering, or Masters degree with 3+ years experience in energy engineering- Level 7- Bachelors degree in energy engineering or a closely related STEM field with 3+ years energy engineering experience, or Masters degree in energy engineering or closely related STEM field and any amount of experience in energy engineering- Level 6- Bachelors degree in energy engineering or a closely related STEM field- Excellent oral and written communication skills Desired - N/A- Provide subject matter expertise in areas including electricity, gas, water, sewer, and waste initiatives- Support initiatives for reusing, repairing, refurbishing, and recycling utility resources- Develop capital and expense budgets and allocations for building and equipment retrofits and utilities at store, district, and division levels- Assist with integrating energy reduction best practices into maintenance technicians daily activities- Provide Facility Engineering Department Manager with status updates on budget and project reports- Support Facility Engineering cost control initiatives by partnering with store operations to review variances in budgets, and to provide training to store managers at district meetings- Support division teams in the event of a utility outage and through restoration; communicate to appropriate leadership- Provide pertinent information to the corporate energy department to secure utility incentives- Collaborate with corporate Facility Engineering to select test stores and support execution for proof of concept to determine project viability for energy efficiencies- Travel to division locations regularly to engage contractors/subcontractors and store associates to evaluate the effectiveness of projects- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while adhering to established operational and procedural measures Manage user and device event tracking through global ticketing system Collaborate closely with our esteemed executives, acting as their trusted technology advisor. Understand their unique needs and deliver solutions that enhance their productivity and effectiveness. Maintain a customer-centric approach to all interactions and foster strong relationships with the executive team Provide technical and troubleshooting assistance related to MS Windows/Office and other desktop applications Source computer hardware including devices, peripherals, and equipment, and coordinate approval as needed Enroll and administer thin clients Maintain and support office telephone systems and software, audio-visual (AV) equipment and multi-function printers Manage user/computer/group objects within Azure and on-prem Active Directory (e.g., password resets, adds/moves/changes, folder/share permissions) Provide limited technical and troubleshooting assistance related to the company's critical business systems Perform on-call duties and technical implementations/upgrades that may occur after normal business hours and on weekends as required to minimize business impact Assist with users becoming and remaining compliant with the company's IT security policies and minimum standards Participate in the creation and maintenance of enterprise operations documents (i.e., policies, standards, procedures and guidelines) Liaise with third-parties as it relates to any of the aboveRequirementsBachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience preferred One to three years of relevant experience Self-starter who takes initiative and requires minimal supervision Strong analytical and problem solving skills, systematic thinking, and a good understanding of technologies deployed in the IT environment Customer focused with the ability to communicate and develop relationships with all levels of the organization Excellent written and oral communication skills Ability to multi task Team mentality and the ability to work effectively with diverse stakeholders Attention to detail Ability to accomplish tasks by established deadlines and to use time efficiently to balance competing demands and priorities General understanding of how IT infrastructure supports business goals and objectives Open to traveling if necessary HDI and ITIL Foundations Certification a plus

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. The ANDRITZ GROUP is a globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries and solid/liquid separation in the municipal and industrial sectors. In addition, ANDRITZ offers technologies for certain other sectors including automation, the production of animal feed and biomass pellets, pumps, machinery for nonwovens and plastic films, steam boiler plants, biomass boilers and gasification plants for energy generation, flue gas cleaning plants, plants for the production of panel board (MDF), thermal sludge utilization, and biomass torrefaction plants. ANDRITZ (Wood Processing RNA) is seeking a self-motivated individual to support sales, coordinate and perform on-site inspections, repair and rebuild services for Wood Handling equipment mainly in United States and Canada. This position will report to ALPHARETTA, GA.EDUCATION/EXPERIENCE: Bachelor of Science Degree in Engineering or Technology or extensive work experience in similar field with a minimum of 5+ years of directly related experience with mechanical maintenance, assemblies, field procedures and field supervision. Experience in providing customers with on-site evaluation, Inspections, training, and repair of large equipment. Experience in controls/automation and hydraulics is not a must but will be beneficial for the position. Well-developed interpersonal skills. Most of the work will be performed in the presence of customers. The ability to communicate in English effectively on various levels, verbally and in writing is essential Strong computer skills with familiarity of MS Office products, specifically Outlook email, Teams and Excel. Intermediate math skills are required. Able to read and understand mechanical drawings and schematics. Autocad experience is beneficial to this position. Able to work independently and direct Andritz and/or contractor technicians as needed. Working knowledge of hand, power and welding tools, their use and limitations. Mechanical trouble shooting skills. Hydraulics and automation experience is beneficial to this position. Possess a valid driver's license and passport (or able to obtain a passport). Ability to travel extensively both domestic and international.RESPONSIBILITIES: Manage and Develop Field Service Technicians and engineers, and Wood Yard Service activities mainly in North-America. Visit customers on regular basis for Sales and Support and provide trip reports to the Wood Processing Group. Maintain key customer relationships throughout the year. Provide customers, our own Technicians and Contractors with technical direction and training in the operation, maintenance and upgrade of equipment. Prepare offers with proposal team and provide estimates as required. Timely completion of standard MVR, service and inspection reports, invoicing packages and other administrative requirements. Maintain site safe work practices during work scope execution, including wearing of personal protective equipment. Assure all field work is performed in accordance with the design and standards. To work with minimal supervision, independently; prioritize and organize work, meet deadlines and targets. Prepare budgets and plans, and follow up the results with the support of order processing and controlling group. Duties include travel extensively within USA and North America with possibility for trips to Europe, South America or Asia. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.Requisition ID: 10651 Nearest Major Market: Alpharetta Nearest Secondary Market: Atlanta

JBT CorporationAN EQUAL OPPORTUNITY EMPLOYERIt is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with DisabilitiesIf you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.orgYou may also call Megan Meagrow at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.Field Service AdminUS-GA-Alpharetta | US-OH-SanduskyJob ID: 2024-12079Type: Regular Full-Time# of Openings: 1Category: General Admin & MgmtJBT CorporationOverviewJBT is a diverse, global company with many needs for international management talent and great opportunities for experienced graduates. Our businesses are worldwide and opportunities are broad in scope. Start your career with us.Being a global company allows us to present you with a number of career opportunities. JBT is one of the largest solutions providers to the global food processing industry. The largest food processors within the fruit, vegetable, meat, poultry, seafood and bakery industries are among our customers. BENEFITS - Start from day 1!JBT Corporation offers the growth potential of a company with a developing technology that is unique in its field, plus frequent company-sponsored events and a competitive benefits package that includes:Medical, Dental, Vision coverage401(k) plan with company match - up to 6.5%Company paid Short Term Disability, Long Term Disability, and Life Insurance Paid Parental LeavePaid HolidaysVacation paySick payTuition Reimbursement (*eligible after 2 years)The Field Service Administrative Assistant will provide administrative support for the Customer Care Service organization along with helping with the building’s operational activities. This includes activities associated with dispatching and scheduling service calls according to customer needs, preparation of service quotes to the entry and completion of each job ensuring that we have timely and accurate documentation to support the customers and the department staff, documenting and the tracking of service-related activities. All in the efforts of supporting our customers, strong communication with customers & field service techs, along with the department objectives.ResponsibilitiesDrive safety culture always though active participation in regular safety calls, completion of safety training (both online and at customer facilities), leading organization in near miss reporting, and adherence to safety policies always.Create and distribute quotations to external and internal customers for service requests through the CRM system.Service Order Management: Process incoming service orders in our CRM and ERP systems.Schedule and Dispatch the technician(s) for all Service jobs (contractual agreements, stand-alone service orders, projects, etc.)Review and approval of Time and Expenses.Assist Service Managers and Supervisors with onboarding technicians on their administrative tasks including time entry, service reports, interfacing with the CRM tool and expenses.Electronically track activities in order to manage, maintain and assist with improvement on the business metrics. Work to make sure that all orders include all required documentation in order to ensure timely and accurate billing. Oversees the purchasing of office supplies and service uniforms.Service Order Billing: Monitor all open service orders and the expenses associated with them in order to ensure that all items are correctly posted to the jobs. Create billing worksheets for each job. Obtain proper approvals for billing. Work closely with the Shared Services Center in order to ensure that jobs are invoiced to the customer and closed.Assist Service Managers and Supervisors with onboarding technicians on their administrative tasks including time entry, service reports, interfacing with the CRM tool and expenses.Work closely with the Service Mangers and Service Supervisor in order to make sure that all orders include the required documentation ensuring timely and accurate billing. Work closely with finance in order to ensure accurate forecasting.Electronically track activities in order to manage, maintain and assist with improvement on the business metrics. QualificationsKnowledge and Skills: A minimum of a high school diploma or equivalent required. An Associate's or Bachelor’s Degree is preferred. Strong knowledge of Microsoft Office (Word, Excel and PowerPoint) required. Prior experience working with databases. Computer and systems savvy. Strong organizational skills with the ability to manage multiple priorities. Excellent verbal and written communication skills. Sharp attention to detail. Demonstrates flexibility and is a problem solver. Self-motivated and able to work with minimal supervision.Experience working with ERP systems. Knowledge of Syteline, a plus. Experience: A minimum of 2 years working in a related role. Supervisory Responsibility: No direct report supervision. Interact with other employees in a mentorship role. Work Environment: Office based environment but travel to other JBT sites may be required. Physical Demands: Office environment operating computers and office equipment, fast-paced atmosphere with multiple priorities and many diverse oral/phone contacts. AN EQUAL OPPORTUNITY EMPLOYERIt is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships o to with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go too to www.careeronestop.org You may also call Susan Cotton at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment. PI240044032