Branch Customer Service Representative Salary in Alabama, USA

Montgomery, AL, USAFull time2024-03-26R24_0000005679SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIES:• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.• Orders items to ensure appropriate inventory levels are maintained for customers.• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.• Determines the most cost effective shipping method for customer orders.• Partners with Account Representatives to ensure customer satisfaction.• Expedites backorders. May pull inventory and prepare order for shipment to customer.• May handle customer returns.• Performs other duties as assigned.EDUCATION & EXPERIENCE:Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.KNOWLEDGE, SKILLS, ABILITIES:• Reliability, organization, and attention to detail required.• Strong communication skills including written, verbal, and listening.• Ability to multi-task and time management skills required.• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.• Product knowledge is preferred.COMPANY INFORMATION:Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI238685436

Company DescriptionDaxko's mission is to power health and wellness throughout the world. We provide solutions, services, and insights for the health and wellness industry to engage members, deliver delightful experiences, and improve the businesses we serve. Job DescriptionDo you know what it takes to deliver a WOW customer experience? Are you passionate about Customer Service? Daxko's Customer Service Team is looking for a WOW-provider to support its Operations and Accounting software. We need someone with personality and versatility that can take initiative, manage team projects, build rapport, and build lasting client relationships. Think you're up to the task? The Customer Service Advocate - Accounting Specialist reports to the Customer Service Team Lead on our Nonprofit Daxko product.What you'll be responsible for...Talk the Talk. Effectively communicate with staff at all levels in an organization and more specifically with CFOs, accountants, business managers, and auditors.Answer the S.O.S. Answer product questions and clearly explain technical concepts to a non-technical audience. Show them the way. Help customers better utilize our software by providing best-practice consulting and on the spot product training.Fix problems. Be prepared to investigate and diagnose system issues via research and testing. Own it. You'll need to think for yourself, take initiative, and act innovatively to help our customers and Daxko succeed.Hit the bulls-eye. You'll have goals around call volume and quality. Aim high...Share your stats. We don't need to know your shoe size, but we will need you to report on various performance metrics.Never stop learning. Participate in team trainings and professional development opportunities in order to become an expert.QualificationsRequired Skills/Abilities:Accounting knowledge is a mustSelf-starter mentality with the ability to take ownership of individual workStrong interpersonal and communication skillsStrong computer and multi-tasking skillsCreate, build, and maintain relationships and rapport with clientsIdentify complex problems and information to develop and evaluate options and implement solutionsAbility to work comfortably in a fast-paced, high-volume call center environmentAbility to handle stressful situations or dissatisfied customersTrain and teach others how to use product(s)Availability to work 8 hours each day, Monday through Friday with periodic on-call timeRequired Education and Experience:Bachelor's degree with an Accounting Major/Minor or related field OR two (2+) years of accounting experiencePreferred Education and Experience:Bachelor's degree with an Accounting Major/Minor or related field1+ years of relevant experienceCustomer Service ExperienceTechnical, help-desk, or support experienceExperience using a CRM software, such as SalesforceAdditional informationOur company, with a culture of collaboration, action, and entrepreneurship, has a well-deserved reputation of providing "career defining" opportunities for team members willing to pursue them.With a high value placed on taking care of our customers and our team members, we have frequently been recognized locally and nationally as best workplaces.We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:Flexible paid time off Affordable health insurance options8 paid holidays + 1 floating holidayMonthly fitness reimbursement401(k) matchingCasual work environmentPlenty of free food and caffeineAll your information will be kept confidential according to EEO guidelines.

The position is located at IMC Logistic Gulf Region located in Mobile, AL.Primary Purpose: Communicate customer delivery needs and appointment dates/times, quote rates to customer and relates service requirements to dispatchers. Essential Functions:Receives/schedules all delivery orders and requests from customers and must exercise discretion and use independent judgment when relating customer requests, schedules and informing dispatch.Enters all orders into computer for dispatch - technical lines require specialized training, experience or knowledge of transportation industry.Ensures rail billing is in place before containers are delivered to railroad and if necessary, ensures in-bond documentation is properly validated with US customs. Verifies bookings are released at depots for export moves, and traces import containers on the rail to confirm delivery is made by last free day.Prepare customer reports and tracking/tracing as required such as divisional pool, MDR, CNI, Daily Activity, and Dispatch Status.Notifies Cargo Specialist Supervisor/management of all service failures.Proposes and implements solutions to improve overall customer service.Creates and updates location profiles in computer system.Works as dispatcher as volume/vacation schedule dictates.Other projects as assigned by management.Skills Required:Data entry skills; Good communication and organizational skills, email and general office duties. Must be innovative.Knowledge Required:Port and rail operations; US customsExperience Required:Trucking Industry

Are you a customer-centric professional who thrives in a remote work setting? Do you enjoy tackling challenges head-on and leaving customers with a smile?If so, we have an amazing opportunity for you!MiCo2 Group, LLC is searching for Remote Customer Support Specialists to join our innovative team.As a Customer Support Specialist, you'll be instrumental in resolving customer issues, providing product information, and ensuring exceptional service delivery.

The Service Administrator is responsible for handling incoming service phone calls, assisting service manager, typing work orders, invoicing completed repairs and reconciliations, timekeeping and other assigned clerical duties.   This position will be located at the Birmingham branch for MGX Equipment Services and report to the Sr. Manager Technical Services. ESSENTIAL JOB FUNCTIONS: Answer multiple phone calls via telephone/headset throughout the day and respond to messages. Greet visitors and direct to appropriate person. Use computer to generate email and other branch correspondence. Process invoices and other clerical duties such as filing and faxing. Schedule, coordinate, and log all service calls as received. Contact customers and vendors with status updates. Other duties as assigned. JOB REQUIREMENTS: High School Diploma or GED with a minimum of one year related administrative experience required.  Experience in the heavy equipment or construction industry preferred.  Must be proficient in Microsoft Office products. Must have excellent communication skills with a customer/client focus. HEALTH & SAFETY REQUIREMENTS: Perform job functions in a safe manner. Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed.  Know and follow established job specific and facility wide safety and health procedures and rules. Actively participate in safety and health training and demonstrate competency based on training received.  Bring safety and health issues, unsafe acts, and safety suggestions to management’s attention or correct those you can. BENEFITS: Competitive total rewards package including benefits and 401(k) beginning day one of employment. Continuing education and training opportunities; tuition reimbursement for those who qualify. Vacation and Holiday pay Paid Parental Leave And much more! WORKING CONDITIONS: This is a full-time position with typical working hours between 7:00 am to 4:00 pm.  Overtime and weekend work may be possible based on business conditions.  The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This position will be located in an office environment, with occasional exposure to elements such as extreme temperatures and various weather conditions, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises. While performing the duties of this job, the employees is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.  There is frequent lifting and/or moving of up to 40 pounds.  Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus. 

The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be comfortable creating financial plans and cross-checking work to ensure complete accuracy of information. About you Entrepreneurial mindset - approaches professional situations with persistence, hard work, adaptability, passion, and motivation. Community oriented - has a deep appreciation and connection to their surroundings and a desire to help those in it thrive and succeed. Communication skills - potential candidates are able to develop connections and relationships through proactive, friendly, empathetic, consistent, and respectful conversations. Experience in the Finance and Insurance industry - for candidates interested in a career change, MWA supports obtaining industry licensing and additional training opportunities! Responsibilities Work with current or new members to provide them information about the financial services their families could utilize. Networking with individuals throughout the community. Continuously prospecting in order to secure appointments. Participating in mentor-lead appointments. Asking customers for favorable introductions. Engaging in personal observations through the community Participating in fraternal activities. Benefits and Perks Medical, dental and vision Insurance paid for 401(k) retirement planning with company match Non-contributory pension plan Group term life insurance benefits Expense-paid trips, valuable prizes, and exciting incentives About Us Named to Forbes' list of World's Best Insurance Companies for 2023 Since 1883, we've been focused on securing futures with financial guidance and products. Our representatives provide financial products to help members protect their families and their futures. These sales help fund member benefits and social, educational, and volunteer programs that identify and meet local needs. As a result, members build relationships, allowing for membership growth and greater community impact. Our financial representatives are "hometown" professionals who manage their own branch offices and build a business to not only serve their clients, but their communities too. What Makes us Different - Why Modern Woodmen? In terms of assets, Modern Woodmen of America is the nation's third-largest fraternal benefit society. Fraternalism is a unique combination of business and giving back to the communities we serve and causes that are meaningful to both individual employees and the company as a whole - a continuous cycle of positive impact. As a Fraternal organization, we exemplify our desire to make a positive impact on the world around us by offering our members, unwavering support in their volunteer efforts, providing access to large networks, social events, continuous education and leadership development, "Make an Impact" Scholarship opportunities, and "Do Good" Grants. We want to support and invest in YOU and the things you hold most important. 2022 MWA Community Impact statistics Approximately 2,200 local chapters and 500 youth service clubs nationwide $46.3 million contributed to worthy causes through fundraisers (includes total raised by member chapters and clubs partnering with community groups). 278,401 volunteer hours donated by members in chapters, Summit chapters, and youth service clubs. $17.8 million in support of members and their communities in 2022 Modern Woodmen is an equal opportunity employer (EOE).

The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be comfortable creating financial plans and cross-checking work to ensure complete accuracy of information. About you Entrepreneurial mindset - approaches professional situations with persistence, hard work, adaptability, passion, and motivation. Community oriented - has a deep appreciation and connection to their surroundings and a desire to help those in it thrive and succeed. Communication skills - potential candidates are able to develop connections and relationships through proactive, friendly, empathetic, consistent, and respectful conversations. Experience in the Finance and Insurance industry - for candidates interested in a career change, MWA supports obtaining industry licensing and additional training opportunities! Responsibilities Work with current or new members to provide them information about the financial services their families could utilize. Networking with individuals throughout the community. Continuously prospecting in order to secure appointments. Participating in mentor-lead appointments. Asking customers for favorable introductions. Engaging in personal observations through the community Participating in fraternal activities. Benefits and Perks Medical, dental and vision Insurance paid for 401(k) retirement planning with company match Non-contributory pension plan Group term life insurance benefits Expense-paid trips, valuable prizes, and exciting incentives About Us Named to Forbes' list of World's Best Insurance Companies for 2023 Since 1883, we've been focused on securing futures with financial guidance and products. Our representatives provide financial products to help members protect their families and their futures. These sales help fund member benefits and social, educational, and volunteer programs that identify and meet local needs. As a result, members build relationships, allowing for membership growth and greater community impact. Our financial representatives are "hometown" professionals who manage their own branch offices and build a business to not only serve their clients, but their communities too. What Makes us Different - Why Modern Woodmen? In terms of assets, Modern Woodmen of America is the nation's third-largest fraternal benefit society. Fraternalism is a unique combination of business and giving back to the communities we serve and causes that are meaningful to both individual employees and the company as a whole - a continuous cycle of positive impact. As a Fraternal organization, we exemplify our desire to make a positive impact on the world around us by offering our members, unwavering support in their volunteer efforts, providing access to large networks, social events, continuous education and leadership development, "Make an Impact" Scholarship opportunities, and "Do Good" Grants. We want to support and invest in YOU and the things you hold most important. 2022 MWA Community Impact statistics Approximately 2,200 local chapters and 500 youth service clubs nationwide $46.3 million contributed to worthy causes through fundraisers (includes total raised by member chapters and clubs partnering with community groups). 278,401 volunteer hours donated by members in chapters, Summit chapters, and youth service clubs. $17.8 million in support of members and their communities in 2022 Modern Woodmen is an equal opportunity employer (EOE).

The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be comfortable creating financial plans and cross-checking work to ensure complete accuracy of information. About you Entrepreneurial mindset - approaches professional situations with persistence, hard work, adaptability, passion, and motivation. Community oriented - has a deep appreciation and connection to their surroundings and a desire to help those in it thrive and succeed. Communication skills - potential candidates are able to develop connections and relationships through proactive, friendly, empathetic, consistent, and respectful conversations. Experience in the Finance and Insurance industry - for candidates interested in a career change, MWA supports obtaining industry licensing and additional training opportunities! Responsibilities Work with current or new members to provide them information about the financial services their families could utilize. Networking with individuals throughout the community. Continuously prospecting in order to secure appointments. Participating in mentor-lead appointments. Asking customers for favorable introductions. Engaging in personal observations through the community Participating in fraternal activities. Benefits and Perks Medical, dental and vision Insurance paid for 401(k) retirement planning with company match Non-contributory pension plan Group term life insurance benefits Expense-paid trips, valuable prizes, and exciting incentives About Us Named to Forbes' list of World's Best Insurance Companies for 2023 Since 1883, we've been focused on securing futures with financial guidance and products. Our representatives provide financial products to help members protect their families and their futures. These sales help fund member benefits and social, educational, and volunteer programs that identify and meet local needs. As a result, members build relationships, allowing for membership growth and greater community impact. Our financial representatives are "hometown" professionals who manage their own branch offices and build a business to not only serve their clients, but their communities too. What Makes us Different - Why Modern Woodmen? In terms of assets, Modern Woodmen of America is the nation's third-largest fraternal benefit society. Fraternalism is a unique combination of business and giving back to the communities we serve and causes that are meaningful to both individual employees and the company as a whole - a continuous cycle of positive impact. As a Fraternal organization, we exemplify our desire to make a positive impact on the world around us by offering our members, unwavering support in their volunteer efforts, providing access to large networks, social events, continuous education and leadership development, "Make an Impact" Scholarship opportunities, and "Do Good" Grants. We want to support and invest in YOU and the things you hold most important. 2022 MWA Community Impact statistics Approximately 2,200 local chapters and 500 youth service clubs nationwide $46.3 million contributed to worthy causes through fundraisers (includes total raised by member chapters and clubs partnering with community groups). 278,401 volunteer hours donated by members in chapters, Summit chapters, and youth service clubs. $17.8 million in support of members and their communities in 2022 Modern Woodmen is an equal opportunity employer (EOE).

Job DescriptionCOMMERCIAL LINES ASSOCIATE ACCOUNT MANAGER (CSR) - Insurance AgencyJob location: Linden, NJSuccessful independent insurance brokerage located in Linden, NJ is seeking to add a Commercial Insurance Associate Account Manager (CSR) to an expanding, professional team. In this role, you will support a book of small business accounts. Candidates should be detailed, efficient and able to manage multiple personalities as they may work with various producers within the office. Duties: Handle policy checking, servicing needs like certificates and ID cards and endorsements; this could also translate into a larger Account Manager role in the future.A valid P&C license is required. The ideal candidate will have a minimum of 3 years commercial lines customer service experience, have working knowledge of Vertafore products (AMS360, ImageRight, etc.), possess excellent communication skills and be willing to work in the office (not remotely).At least 3 years' experience with Commercial Lines Experience with a variety of major insurance carriers. Current Property & Casualty License

The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be comfortable creating financial plans and cross-checking work to ensure complete accuracy of information. About you Entrepreneurial mindset - approaches professional situations with persistence, hard work, adaptability, passion, and motivation. Community oriented - has a deep appreciation and connection to their surroundings and a desire to help those in it thrive and succeed. Communication skills - potential candidates are able to develop connections and relationships through proactive, friendly, empathetic, consistent, and respectful conversations. Experience in the Finance and Insurance industry - for candidates interested in a career change, MWA supports obtaining industry licensing and additional training opportunities! Responsibilities Work with current or new members to provide them information about the financial services their families could utilize. Networking with individuals throughout the community. Continuously prospecting in order to secure appointments. Participating in mentor-lead appointments. Asking customers for favorable introductions. Engaging in personal observations through the community Participating in fraternal activities. Benefits and Perks Medical, dental and vision Insurance paid for 401(k) retirement planning with company match Non-contributory pension plan Group term life insurance benefits Expense-paid trips, valuable prizes, and exciting incentives About Us Named to Forbes' list of World's Best Insurance Companies for 2023 Since 1883, we've been focused on securing futures with financial guidance and products. Our representatives provide financial products to help members protect their families and their futures. These sales help fund member benefits and social, educational, and volunteer programs that identify and meet local needs. As a result, members build relationships, allowing for membership growth and greater community impact. Our financial representatives are "hometown" professionals who manage their own branch offices and build a business to not only serve their clients, but their communities too. What Makes us Different - Why Modern Woodmen? In terms of assets, Modern Woodmen of America is the nation's third-largest fraternal benefit society. Fraternalism is a unique combination of business and giving back to the communities we serve and causes that are meaningful to both individual employees and the company as a whole - a continuous cycle of positive impact. As a Fraternal organization, we exemplify our desire to make a positive impact on the world around us by offering our members, unwavering support in their volunteer efforts, providing access to large networks, social events, continuous education and leadership development, "Make an Impact" Scholarship opportunities, and "Do Good" Grants. We want to support and invest in YOU and the things you hold most important. 2022 MWA Community Impact statistics Approximately 2,200 local chapters and 500 youth service clubs nationwide $46.3 million contributed to worthy causes through fundraisers (includes total raised by member chapters and clubs partnering with community groups). 278,401 volunteer hours donated by members in chapters, Summit chapters, and youth service clubs. $17.8 million in support of members and their communities in 2022 Modern Woodmen is an equal opportunity employer (EOE).