Delivery Manager Salary in Westborough, MA

DESCRIPTIONIn the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products’ lifecycle (from product development and deployment through to support & service), embodying Amazon’s leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform “stand-alone work-cells” into “end-to-end integrated solutions” that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service while implementing step change improvements in technology deployment rate. Are you enthusiastic about the latest advancements in Mechatronics and Sustainable Packaging (MSP) automation technology? Would you like to play a vital role in Amazon's dynamic growth? If you have a passion for making an impact on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org.In the position of Sr Technical Program Manager, Deploy & Ramp Up, you will take a lead role in driving design and operational changes to improve Amazon’s ability to deploy future technology solutions at scale, safely, and with high quality. The team, comprised of Technical Program Managers (TPMs), engages in product design reviews early in the product development life cycle to implement Continuous Improvement (CI) and Df(x) transformational initiatives, driving step change deployment efficiency improvements and enabling capacity to deploy at scale. These changes encompass design, physical installation and commissioning process, and testing and validation strategy changes to improve delivery performance of MSP’s existing and next generation product portfolio. In this role, the MSP CX D&R TPM manages all aspects of project management including deliverables, budget adherence, scope management, resource constraints, vendor performance, technical challenges, and handles escalations from their team and partner teams. Managing multiple projects simultaneously, the TPM ensures delivery at the right time to support operational needs and creates business case alignment to champion resources while constantly managing competing priorities. The MSP CX D&R TPM is adept at developing new work processes for product deployment, including updating standard work processes and instructions, identifying opportunities for design consolidation or commissioning automation, and driving the implementation of metric systems to monitor and sustain deployment rate performance gains. Typically owning a large scale product or set of products, the TPM sets standards and maintains quality within their scope of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well as addressing typical project management escalations that may arise during installations at construction sites or live operation warehouses.The ideal candidate is proactive and takes independent initiative in technical program management. In parallel to the process improvement including detailing engineering design improvements to the hardware engineering and product teams to simplify the installation (safety, quality, and productivity), you may be responsible for supporting the site level product installations of MSP technologies. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Come help us make history! This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more.**Relocation to Amazon Corporate offices in Seattle, Boston, or Detroit is supported but not required Key job responsibilities- Your work focuses on the installation of complex systems, which includes physical installation, configuration, and verification of the installed system performance. - You work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. You use your strong project management skills, including the ability to plan, track, and deliver multiple projects on time and within budget.- Using your knowledge of industry best practices in Design For Excellence (Dfx), ergonomics, and industrial automation/robotic safety, you provide design requirements for equipment installation at the concept phase of product development.- You use computer aided design and/or simulation tools to validate changes in equipment, processes, and installation and operation procedures required to improve installation repeatability and reduce failure modes as identified through PFMEA/DFMEA.- You conceive, develop, and execute field tests to implement and verify the functionality and performance of deployment rate improvement solutions, including the design of jigs and fixturing to ensure correct positional tolerancing and improve repeatability.- You define the tactical planning on the installation of complex cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors. - You utilize simulation models to identify and justify performance improvement opportunities via hardware, and process flow changes and to virtually test, validate, and commissioning process improvements.- You continuously deep dive data to monitor technology deployment processes for defects and implement poka yoke solutions to promote ease of installation and prevent future reoccurrence.- You assist in the augmentation and support of traditional assembly methods through advanced inspection capabilities, machine vision implementation, and the implementation of advanced and automated test routines.- You recommend the best option to management based on quantified benefits, costs, and operational impacts, then lead project implementation.- You possess excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams (within and outside of MSP). You use this ability to provide program level reports up to director level leadership.A day in the lifeIn this role you will be focused on technology deployment process improvement while being ready at any time to step-in and lead deployment execution. On a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements. You will travel to product deployment and contract manufacturer sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on current deployability status and future glide path. You will manage the day-to-day project scheduling and budget management, and work on continuous improvement activities to improve the projects in your space. You will spend time with mentors and your manager to develop your professional skills, and collaborate amongst your team to move the needle on the services you are accountable for. You will communicate with your internal customers, ensuring a proper handover (training, spare parts inventories, machines functional and achieving ramp up targets.About the teamThe Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal Customers (Maintenance, Operations, ACES, Process Engineering, GES Ops Engineering, etc.), enabling vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and (III) Support (MSP CX-S). The role, as part of the MSP CX-DR is responsible for implementing step-change deployment process improvement from deployability requirement injection and validation at the field-Alphas/prototypes level, through validation of improvement scalability at the Beta and General Availability levels. We are open to hiring candidates to work out of one of the following locations:Dallas, TX, USA | Edison, NJ, USA | North Reading, MA, USA | Stoughton, MA, USA | Sumner, WA, USA | Westborough, MA, USABASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 7+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 6+ years of experience working with the design and installation planning for complex automated material handling equipment, packaging technologies, and/or systems including robotics and high-speed manufacturing including proven experience in the implementation of Design for Manufacturing and Design for Assembly methodologies.- 6+ years of product development experience noting leadership experience in design and assembly reviews.- 6+ years demonstrated experience working with Project management tools (PPM, Clarity, Microsoft Project or Jira)- 6+ years demonstrated experience working with 2D and 3D CAD/CAE modeling tools (SolidWorks, AutoCAD, or equivalent)- Ability to travel as much as 50% to support deployment projects for Amazon’s network locations both within country and occasional internationally (~5%).PREFERRED QUALIFICATIONS- 8+ years of working directly with engineering teams experience- 8+ years of technical product or program management experience- 5+ years demonstrated familiarity with industrial controls (PLC programming, TCP/IP networking, vision systems, sensors and instrumentation, Fanuc ROBOGUIDE, ABB RobotStudio)- 5+ years experience owning program strategy, end to end delivery, and communicating results to senior leadership.- 5+ years experience in the broad scale implementation of reliability engineering and design for reliability best practices including the implementation of PFMEA/DFMEA frameworks- Lean Six Sigma experience and statistical proficiency equivalent to the Green Belt level- Demonstrated experience of design and process optimization via the use of computational packages for simulation and optimization (e.g. MATLAB, FlexSim, Demo3D, AnyLogic, Visual Components, Delmia)- PMP CertificationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Community Resources for JusticeLocation: Westborough, MA, USAReq Number: Req #137Date Posted: Thursday, March 14, 2024Community Resources for Justice (CRJ) is a unique, 145-year-old nonprofit organization that provides direct care as well as research and consulting services within the areas of the Mental Health, Criminal Justice, and Public Policy fields. Our four divisions, Social Justice Services, Community Strategies, Behavioral Health, and the Crime and Justice Institute are recognized for their effectiveness and contributions to this important work. CRJ offers competitive pay and excellent benefits which include:Flexible Scheduling401k with company matchTuition Reimbursement/RemissionPaid Time Off (Vacation/Sick)Medical, Dental, Vision, FSA/HRAReferral Bonus ProgramsEmployee perks (FREE Calm Premium Subscription), and much more! About This PositionCRJ wants you to join our growing team of compassionate and dependable Program Managers to support the wonderful individuals we serve!This is a full-time, 40-hrs/week, exempt position that will be working in our Westboro, MA location.This position is eligible for benefits and has a starting salary of $52,000/yr.This is a fantastic opportunity to receive valuable training to not only start your career, but also to advance it. CRJ offers opportunities for tremendous career advancement and professional development. Duties & Responsibilities:Provide for the staffing and operation of a specific residence, including hiring and scheduling staff, budgeting, shopping, cleaning etc. Insure individuals maintain a clean, safe and healthy home environment. Implement all ISP objectives for Residential and CPS as well as ADL’s. Facilitate communications between Service Coordinators, other Community Strategies staff, family members and other relevant parties. Evaluate staff performance at least annually and provide on-going supervision to all staff. Insure that complete and appropriate individual records are maintained in accordance with DHHS and Community Strategies regulations and policies. Foster good relations with neighbors, local merchants and the community at large to promote a better living standard for individuals living with intellectual and developmental disabilities. Insure that personal, medical and nursing care, behavior plans, teaching programs and other services are delivered by program staff in an appropriate and consistent manner. Empower individuals to speak out for themselves, initiate ideas, and exercise choice about needed supports. Provide for normal developmental experiences by informing and encouraging individuals to participate in social and cultural activities in the community. Performs other job related projects and activities as requested or directed. Job Qualifications:Bachelor’s Degree in Human Services or a related field preferred Have previous supervisory experience/demonstrated ability with residential staff. Have background in Human Services with strong communication, negotiation and interpersonal skills (Minimum 3 years of relevant work) First Aid, CPR, Participation in Medication Administration Program, Fire Safety, and Human Rights Training Individual is required to meet safe driver guidelines as established by employer’s insurance carrier About UsCommunity Strategies (CS) supports adults with developmental or intellectual disabilities through specialized services that include Day Programs, Shared Living arrangements with providers, as well as over forty community-based group homes. Social Justice Services (SJS), supports those leaving incarceration to make positive, sustainable life transitions through residential and non-residential programs. Behavioral Health (BH) has worked to break cycles of violence, crime, and incarceration by providing client-centered interventions and support services to empower and strengthen individuals, families, and communities. BH provides domestic violence treatment and education, community reentry services, mentoring programs, and intensive outpatient programs. The Crime and Justice Institute (CJI) is a non-profit organization working at the local, state, and national level to improve public safety and the delivery of justice. CJI provides technical assistance, research, and other services to improve outcomes in policing, the corrections system, pre-trial, re-entry, community supervision, and juvenile justice. CRJ’s Commitment to Diversity, Equity, and Inclusion (DEI)Our vision is to be an organization that demonstrates its commitment to eradicating systemic racism and other forms of oppression. We will hold each other accountable in addressing the norms and practices that advantage few and harm many. CRJ provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state, and local laws. CRJ complies with applicable state and local laws governing non-discrimination in employment in every state in which CRJ has locations.Other detailsPay Type SalaryMin Hiring Rate $52,000.00EducationPI238696179

DESCRIPTIONAs an Amazon Robotics Solutions Design Engineer, you will be able to work with some of the most talented engineers in the design and development of robotic fulfillment systems around the globe. A successful candidate will have an established background in developing high-performance physical systems, a strong technical problem solving ability, excellent project management skills, and an internal motivation to achieve results in a fast-paced, and often ambiguous environment. Amazon’s culture encourages innovation and expects engineers and managers alike to take a high level of ownership in solving complex problems.In this role, you will be responsible for the design, validation, and delivery of end-to-end robotic sortation solutions across Amazon’s worldwide fulfillment and transportation networks. You will partner with our customers, program teams, and product teams to design safe, simple, and scalable solutions that are easy to build, deploy, and operate. You will reinvent and simplify solution design processes as needed to enter the brownfield retrofit solution space with the goal of defect-free design. You will leverage a deep understanding of dock processes, material flow through the different process paths, and robotic technologies to innovate and develop advanced concept designs and applications for dock automation. You will leverage simulation to design, validate, and iterate on solution designs to meet or exceed solution performance requirements. You will be curious to learn and build subject-matter expertise essential to executing the solution design at scale for our customers.Key job responsibilities- Evaluate and create physical processing and material storage solutions using cutting edge technology, robotics and data analytics to meet the product flow requirements based on Amazon design principles.- Identify and analyze key operational and financial metrics as part of program and feature selection in order to drive smart decisions. - Coordinate and collaborate with systems and operations engineering teams to develop product features and optimize the performance of the FCs. - Manage and support multiple projects and tasks simultaneously and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.- Develop models as required to solve complex problems.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!We are open to hiring candidates to work out of one of the following locations:North Reading, MA, USA | Westborough, MA, USABASIC QUALIFICATIONS- Bachelor’s degree in Engineering (any discipline), or a related field or 2+ years Amazon experience. - Experience using business/technical software like MS Excel, Revit, AutoCAD, BIM360, Simulation software like FlexSim, and commercial off the shelf technologies such as Tableau, SQL, etc.PREFERRED QUALIFICATIONS- Demonstrated use of analytical skills to solve complex engineering problems.- Experience with complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing.- Experience with process design based on Lean Principles.- Proficiency using business/technical software like MS Excel, Revit, AutoCAD, BIM360, Simulation software like FlexSim, and commercial off the shelf technologies such as Tableau, SQL, etc.- Ability to travel 10% globally to interact with internal and external business and technical leaders.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

DESCRIPTIONAs an Amazon Robotics Solutions Design Engineer, you will be able to work with some of the most talented engineers in the design and development of robotic fulfillment systems around the globe. A successful candidate will have an established background in developing high-performance physical systems, a strong technical problem solving ability, excellent project management skills, and an internal motivation to achieve results in a fast-paced, and often ambiguous environment. Amazon’s culture encourages innovation and expects engineers and managers alike to take a high level of ownership in solving complex problems.In this role, you will be responsible for the design, validation, and delivery of end-to-end robotic sortation solutions across Amazon’s worldwide fulfillment and transportation networks. You will partner with our customers, program teams, and product teams to design safe, simple, and scalable solutions that are easy to build, deploy, and operate. You will reinvent and simplify solution design processes as needed to enter the brownfield retrofit solution space with the goal of defect-free design. You will leverage a deep understanding of dock processes, material flow through the different process paths, and robotic technologies to innovate and develop advanced concept designs and applications for dock automation. You will leverage simulation to design, validate, and iterate on solution designs to meet or exceed solution performance requirements. You will be curious to learn and build subject-matter expertise essential to executing the solution design at scale for our customers.Key job responsibilities- Invent, design, and implement engineering solutions to complex material flow/transformation and human/machine efficiency problems throughout the global Amazon supply chain.- Lead and coordinate design and innovation efforts to develop optimal solutions for the fulfillment and transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerations.- Collaboration with internal teams to generate high quality, cost effective solutions in very short periods of time.- Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.- Provide technical leadership for large-scale engineering projects.- Evaluate and create physical processing and material storage solutions using cutting edge technology, robotics and data analytics to meet the product flow requirements based on Amazon design principles.- Identify and analyze key operational and financial metrics as part of program and feature selection in order to drive smart decisions.- Coordinate with systems and operations engineering teams to develop product features and optimize the performance of the FCs.- Manage multiple projects and tasks simultaneously and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.- Develop models as required to solve complex problems.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!We are open to hiring candidates to work out of one of the following locations:North Reading, MA, USA | Westborough, MA, USABASIC QUALIFICATIONS- Bachelor’s degree in Engineering (any discipline), or a related field or 2+ years Amazon experience.- 5+ years of experience in the job offered or related occupation of Design/Innovation, Research & Development, Manufacturing/Process/Industrial Engineering, or related.- Experience must involve management and support of engineering design projects and technical impact to whole components and sub-systems.PREFERRED QUALIFICATIONS- Master’s degree in Engineering (any discipline), Operations, Business Administration, or a related field and at least 3 years of progressively responsible experience in the specialty.- Experience with complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing.- Experience with process design based on Lean Principles.- Proficiency using business/technical software like MS Excel, Revit, AutoCAD, BIM360, Simulation software like FlexSim, and commercial off the shelf technologies such as Tableau, SQL, etc.- Proficiency with concepts like system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making.- Capital project management skills.- Design-in-Safety experience.- Ability to travel 10% globally to interact with internal and external business and technical leaders.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

DESCRIPTIONAre you inspired by the invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and assistance you need to invent with us in ways that are rewarding, fulfilling and fun.The Amazon Robotics (AR) Operations organization is Amazon’s manufacturing arm for industrial robotics. We manufacture high-quality robotics for fulfillment and transportation centers across Amazon. It’s an operation that works cross-functionally with Engineering and Supply Chain teams. We are seeking a talented Warehouse Operations Manager with thorough knowledge of materials management to support manufacturing in our facility in Westborough, MA.In this role, you will lead a team of hourly manufacturing associates and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. The company has complex products that requires a detail oriented, organized, and high-energy individual to coordinate daily production requirements and lead initiatives. The successful candidate for this position will be a self-managing, action-oriented individual focused on developing a high performing team while delivering business results.Key job responsibilities· Support, mentor, and motivate an hourly workforce· Manage safety, quality, productivity, and customer delivery promises· Oversee daily execution of manufacturing operations to deliver daily requirements with a focus on safety and quality.· Manage, grow and develop a team of high-performing associates, while promoting a culture of inclusion, innovation and performance.· Gather, trend and report process metrics/KPIs to promote improvement initiatives from suppliers through factory.· Drive efficiency and quality through process-focused approaches, process improvement initiatives and root cause / corrective action exercises.· Manage team goals and critical metrics to ensure business success. Drive accountability with the team.· Lead and implement critical business initiatives across the team.· Work effectively across functions with matters involving Quality, Engineering, Supply Chain, Finance, etc.· Conduct employee reviews, hiring, and all disciplinary functions for the reporting team.· Contribute to Operations project teams leading new product introduction and other manufacturing initiatives.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!We are open to hiring candidates to work out of one of the following locations:Westborough, MA, USABASIC QUALIFICATIONS· A Bachelor's Degree or 2+ years Amazon (blue badge/FTE) experience · 1+ years of direct management experience for employees and their performance · Strong communication and interpersonal skills. · Proficiency with Microsoft Office. · Excellent analytical and problem-solving skills.· Effective coaching and mentoring skills. · Ability to work in a fast-paced environment and prioritize tasks. · Demonstrated commitment to safety and quality. PREFERRED QUALIFICATIONS· Experience in a complex, high-volume manufacturing environment. · Experience supporting new products and product development programs. · Experience working with Oracle ERP and Agile PLM. · Experience in advanced manufacturing, distribution and logistics. · Working knowledge of Lean Manufacturing and application of Continuous Improvement (CI) tools. · Proficient with data collection, data analysis and use of metrics. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

DESCRIPTIONThe Senior Project Manager for Amazon Robotics Supply Chain (RSC) Business Operations and Strategy leads the organization in creating artifacts that define the strategic vision of Supply Chain. Working with counterparts across the Global Robotics Delivery (GRD) the Sr. PM will create the 3YP, convert it to an OP1, then OP2. Owns the Monthly Business Reviews (MBRs), Weekly Business Reviews (WBRs) and holds the goal owners accountable for deliverables. The role is responsible for metric development and program management of technical data improvements needed through partnership with QTS.Key job responsibilities-Manage the MBR, WBRs, QBRs and implement improvements as needed to raise the bar for the documentation-Own the OP1 and OP2 process and artifacts for RSC-Refine the RSC Business Metrics and manage the necessary enhancements to our data visualizationsWe are open to hiring candidates to work out of one of the following locations:Boston, MA, USA | North Reading, MA, USA | Westborough, MA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

DESCRIPTIONAre you inspired by the invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and assistance you need to invent with us in ways that are rewarding, fulfilling and fun.The Amazon Robotics (AR) Operations organization is Amazon’s manufacturing arm for industrial robotics. We manufacture high-quality robotics for fulfillment and transportation centers across Amazon. It’s an operation that works cross-functionally with Engineering and Supply Chain teams. We are seeking a talented Site Manufacturing Manager with thorough knowledge of good manufacturing practices and continuous improvement to support manufacturing in our facility in Westborough, MA.In this role, you will establish site manufacturing goals, performance plans and deliver quality products for our customer. Managing performance, budgets, team development and operations objectives for functional areas will be critical. Responsibilities include managing and leading a team of manufacturing managers, coaching and mentoring the team to ensure performance objectives are met, fostering positive employee relations and building a strong culture of Safety and Continuous Improvement. Amazon Robotics specializes in complex products that require a detail oriented, organized, and high-energy individual to coordinate daily production requirements and lead impactful initiatives.Key job responsibilities• Develop site manufacturing goals and lead execution of operations initiate in support of site goals. • Manage performance to plan for critical manufacturing metrics / KPI including but not limited to Safety-Quality-Delivery-Cost. • Build and manage workforce staffing plans based on customer requirements. • Own vision and communication for team • Drives creation of staffing plans, schedules, quality initiatives, process improvement initiatives, and other critical projects in driving operational excellence.• Coach, mentor, measures performance, provides feedback, and drive accountability for teams / managers across all departments.• Establish best practices and standard work across sites.• Drive efficiency and quality through leadership of process-focused approaches, process improvement initiatives and root cause / corrective action exercises.• Lead and implement critical business initiatives across the team (project management).• Work effectively across functions (Quality, Engineering, Supply Chain, Finance, etc.).• Conduct employee reviews, interviews, and all disciplinary functions for the reporting team.• Collaborate/partner with project teams leading new product introduction and other manufacturing initiatives.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!We are open to hiring candidates to work out of one of the following locations:Westborough, MA, USABASIC QUALIFICATIONS· Bachelor's Degree in Engineering, Business Management or related field.· Strong leadership, interpersonal and team-building skills.· 5+ years experience in manufacturing / operations.· Proactive problem-solving ability and excellent attention to detail.· Direct management experience for employees and their performance · Strong communication and interpersonal skills. · Proficiency with Microsoft Office. · Excellent analytical and problem-solving skills.· Effective coaching and mentoring skills. · Ability to work in a fast-paced environment and prioritize tasks. · Demonstrated commitment to safety and quality. PREFERRED QUALIFICATIONS· Experience in a complex, high-volume manufacturing environment. · Experience supporting new products and product development programs. · Experience working with Oracle ERP and Agile PLM. · Experience in advanced manufacturing, distribution and logistics. · Working knowledge of Lean Manufacturing and application of Continuous Improvement (CI) tools. · Proficient with data collection, data analysis and use of metrics. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

DESCRIPTIONAre you inspired by the invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and assistance you need to invent with us in ways that are rewarding, fulfilling and fun.The Amazon Robotics (AR) Operations organization is Amazon’s manufacturing arm for industrial robotics. We manufacture high-quality robotics for fulfillment and transportation centers across Amazon. It’s an operation that works cross-functionally with Engineering and Supply Chain teams. We are seeking a talented 2nd shift Manufacturing Manager with thorough knowledge of good manufacturing practices and continuous improvement to support manufacturing in our facility in Westborough, MA.In this role, you will lead a 2nd shift robotics manufacturing and will be responsible for engaging your team during their shifts and delivering for customer, while maintaining the highest levels of safety, quality, productivity, attendance, and performance. The company has complex products that requires a detail-oriented, organized, and high-energy individual to coordinate daily production requirements and lead improvement initiatives. The successful candidate for this position will be a self-managing, action-oriented individual focused on developing a high performing team while delivering business results.Key job responsibilities· Support, mentor, and motivate production teams.· Manage operations safety, quality, productivity, and customer delivery expectations.· Oversee daily execution of manufacturing operations to deliver performance to plan with a focus on safety and quality.· Manage staffing, grow and train / develop a team of high-performing associates, while promoting a culture of inclusion, innovation and performance.· Gather, trend and report process metrics/KPIs while promoting improvement initiatives from suppliers through factory.· Drive efficiency and quality through process-focused approaches, process improvement initiatives and root cause / corrective action exercises.· Build and manage team goals and critical metrics to ensure business success. Drive accountability with the team.· Lead and implement critical business initiatives across the team.· Work effectively across functions with matters involving Quality, Engineering, Supply Chain, Finance, etc.· Conduct employee reviews, hiring, and all disciplinary functions for the reporting team.· Contribute to Operations project teams leading new product introduction and other manufacturing initiatives.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!We are open to hiring candidates to work out of one of the following locations:Westborough, MA, USABASIC QUALIFICATIONS· Bachelor's Degree in Engineering, Business Management or related field.· Strong leadership, interpersonal and team-building skills.· 2+ years experience in manufacturing.· Proactive problem-solving ability and excellent attention to detail.· Direct management experience for employees and their performance · Strong communication and interpersonal skills. · Proficiency with Microsoft Office. · Excellent analytical and problem-solving skills.· Effective coaching and mentoring skills. · Ability to work in a fast-paced environment and prioritize tasks. · Demonstrated commitment to safety and quality. PREFERRED QUALIFICATIONS· Experience in a complex, high-volume manufacturing environment. · Experience supporting new products and product development programs. · Experience working with Oracle ERP and Agile PLM. · Experience in advanced manufacturing, distribution and logistics. · Working knowledge of Lean Manufacturing and application of Continuous Improvement (CI) tools. · Proficient with data collection, data analysis and use of metrics. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our client, headquartered in Westborough, MA is a national leader in providing sustainable restroom solutions and has seen tremendous growth over the past couple of years. Their focus is on delivering a seamless, eco-friendly, and reliable rental experience that others can trust! As they build and create their growing infrastructure, they are searching for a Collections Manager. This is a fast-paced environment in a small office. This role will oversee the collection efforts and delinquency controls of the company, ensuring money owed is billed and received correctly and promptly.Duties/Responsibilities:Research, develop, and facilitate collection procedures according to company polices.Ensure proper preparation and delivery of letters, notices, and other communications regarding delinquent accounts.Conduct, or assist third parties in conducting skip-tracing according to established practices.Negotiate with customers to amend repayment terms, as appropriate.Recommend legal action for specific accounts and follow through as necessary.Communicate the status of delinquent accounts to the Executive and Finance Team.Contacts creditors and consults attorneys as needed for settlements on bankrupt accounts.Review of accounts and recommends charge-off as appropriate; supervises approved accounts' charge-off procedure and report to credit reporting agencies.Ensure the security and privacy of customer information and files.Other related duties as assigned.Required Skills/Abilities:Excellent verbal and written communication skills.Proficient in Microsoft Office Suite or related software, and customer relations software.Excellent leadership and persuasive skills.Ability to work with a team and independently.Basic understanding of statistics and data analysis.Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.Education and Experience:At least five years of experience in collection and credit workAt least one year in a supervisory or managerial positionAssociate or bachelor's degree preferred