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Medical Records Manager Salary in USA

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Medical Records Manager
University of Pennsylvania, Philadelphia
Medical Records ManagerUniversity OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleMedical Records ManagerJob Profile TitleManager C, Animal Health, AdministrationJob Description SummaryThe Medical Records Manager is responsible for oversight of all written and electronic medical records within Ryan Hospital's Medical Records and Referral Management Department. The position is responsible for identifying and implementing policies and practices that best serve the medical records and referral management needs of the hospital. Focus will be on how best to prepare for an impending electronic medical record (EMR), ensuring a complete transition from current disparate medical record systems to a comprensive EMR. Emphasis will also be on developing a new system for patient diagnosis coding to meet the clinical, educational, and research needs of the hospital.Other duties include overseeing and supervising work activities and staff within the department, as well as managing the recruitment, training and development of staff. The Medical Records Manager will also assist in fiscal operations (e.g, budget awareness and monitoring, equipment and supplies requests) within the department. A four-year bachelor's degree in health information management and certification is preferred or equivalent combination of education and experience. Mastery of medical record terminology and exposure to and experience with hospital operations is required. Experience in hospital medical records management necessary.Job DescriptionThe Medical Records Manager at the University of Pennsylvania Ryan Veterinary Hospital is a key leadership role responsible for the strategic oversight, coordination, and management of all written and electronic medical records within the Medical Records and Referral Management Department. This position plays a crucial role in ensuring the efficient and effective management of medical records, while also preparing for the transition to an electronic medical record (EMR) system. The Medical Records Manager will drive the development of new policies, practices, and systems to enhance the quality of patient care, research, and education.Key Responsibilities:Develop, implement and monitor policies, procedures, and best practices for medical record management in accordance with regulatory standards and hospital requirements.Evaluate patient medical records and enhance diagnosis coding specific to each visit in the hospital's information system.Lead the transition from disparate medical record systems to a comprehensive electronic medical record (EMR), ensuring a seamless integration of information and data.Develop and implement a patient diagnosis coding system that aligns with clinical, educational, and research needs of the hospital.Oversee the disclosure of information to individuals and organizations in accordance with hospital policies.Supervise and manage the Medical Records and Referral Management Department staff, including recruitment, training, performance evaluation, and professional development.Provide guidance and support to staff in resolving complex medical record-related issues and inquiries.Oversee the fiscal operations of the department, including budget awareness, monitoring expenditures, and managing equipment and supplies requests.Maintain up-to-date knowledge of industry trends, regulations, and advancements in medical record management and health information technology.Qualifications:Bachelor's degree in Health Information Management or equivalent combination of education and experience is required.In-depth knowledge of medical record terminology, coding systems, and best practices.Proven experience in hospital operations, medical records management, and EMR implementation.Strong leadership skills with the ability to motivate, mentor, and manage a diverse team.Excellent interpersonal and communication skills to interact effectively with medical staff, administrators, and IT professionals.Ability to analyze complex situations and make informed decisions to optimize medical record management processes.Detail-oriented with a strong commitment to accuracy, confidentiality, and compliance.Proficiency in relevant software applications and electronic medical record systems.Manager B: Bachelor's degree or equivalent combination of education and experience with 2-3 years of experience is required. Bachelor's degree in Health Information Management is preferred.Manager C: Bachelor's degree or equivalent combination of education and experience with 3-5 years of experience is required. Bachelor's degree in Health Information Management is preferred.If you are a dedicated professional with a passion for identifying workflow improvements and management of large-scale projects, leading a team, and contributing to innovative research, we invite you to apply for the position of Medical Record Manager at the University of Pennsylvania Ryan Veterinary Hospital.Job Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolSchool of Veterinary MedicinePay Range$51,824.00 - $90,000.00 Annual RateSalary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University BenefitsHealth, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.​To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Ryan-Veterinary-Hospital/Medical-Records-Manager_JR00076713-1Copyright ©2022 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-f00d1efb26e88343a775b952a4470373
Assistant Medical Records Manager
County of Riverside, Riverside
ABOUT THE POSITION Riverside University Health System (RUHS) seeks an Assistant Medical Records Manager who will be assigned to their Medical Records unit, located in Riverside. The essential duties of this position will include the following:Assist in the organization, coordination, and direction in the HIM dept, specifically in Release of Information, Chart Completion and Analysis, Chart Scanning, and Document Integrity.Review, revise and create policies and procedures. Develop and implement training to ensure the most efficient methods of completing tasks.Evaluate progress and work performance of staff.Provide technical guidance to staff on difficult and complex situations. Answer correspondence, insurance claims, legal requests, and chart completion functions. Act as a liaison with other hospital departments, county departments, and/or external areas on various projects to ensure the accurate flow of information in their clinically integrated network. Analyze and prepare a variety of detailed statistical reports. The most competitive candidates will possess the following: A bachelor's or master's degree in health information management.Prior experience working with Release of Information and Chart Analysis in an acute hospital setting with BH/Mental Health records experience.Knowledgeable of Title 22 and 42 CFR Part 482- Conditions of Participation for hospitals. Required Certifications and Licenses: Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT)A valid CA Driver License.This position may be visiting the Medical Center or the Arlington location every other month, utilizing their own vehicle.Schedule Option:5/40 or 9/80, days and hours to be determined with the department.Meet the Team!The Riverside University Health System is here for you when you or someone you love is in need of help to achieve and maintain a life of whole health wellness and recovery. Can you see yourself here?EXAMPLES OF ESSENTIAL DUTIES • Assists in organizing, coordinating, and directing the activities of the Medical Records Department at RCRMC and the Department of Mental Health.• Reviews and evaluates policies and procedures for the Medical Records Department in relation to the overall hospital goals; in coordination with the Medical Records Manager and subordinate supervisors.• Formulates and revises policies and procedures to insure the most efficient methods of accomplishing the tasks throughout the Medical records Department, such as coding, answering correspondence, insurance claims, legal requests, and chart completion functions.• Evaluates work performance and progress of subordinate employees; develops and implements comprehensive training programs for all personnel in Medical Records.• Provides technical guidance to staff on the most difficult and complex work situations.• Coordinates with other Hospital departments and supervisors, County departments and external factions to insure the accurate flow of information and to solve mutual problems; analyzes and prepares a variety of detailed statistical reports. MINIMUM QUALIFICATIONS OPTION ILicense of Certificate: Current registration as a Registered Records Administrator with the American Health Information Management Association.OPTION IILicense/Certificate: Current accreditation as a Registered Health Information Technician with the American Health Information Management Association.ANDExperience: Two years of experience performing health information management responsibilities equivalent to a Medical Records Technician in a medical records department of a hospital or health care agency.OR OPTION IIILicense/Certificate: Evidence of enrollment in an accredited course as a Registered Health Information Technician approved by the American Health information Management Association. Incumbents are required to complete and receive registration twelve months from the date of hire. Failure to secure said registration will result in incumbents being terminated prior to the end of their probationary period.Experience: Three years experience performing health information management responsibilities equivalent to a Medical Records Technician which must have included a minimum of one year of supervisory/lead position in a Medical Records Department of a hospital or health care agency.Knowledge of: The International Classification of Diseases (current revision); Diagnostic Related Group (DRG) coding applications; the principles and techniques of supervision, staff utilization and training; principles and practices involved in medical records management; laws, rules, regulations and policies affecting medical records functions.Ability to: Organize, coordinate, and supervise the work of subordinate staff; develop instructional material; analyze situations and recommend appropriate actions; establish and maintain effective working relationships; prepare clear and concise oral and written reports. SUPPLEMENTAL INFORMATION Veterans' PreferenceThe County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here ( Download PDF reader ). Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ . Pre-EmploymentAll employment offers are contingent upon successful completion of both a pre-employment physical exam, including a drug/alcohol test, and a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). Probationary PeriodAs an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head. What's Next?Open to All ApplicantsThis recruitment is open to all applicants. Applicants who are current County of Riverside employees and/or current employees of The Riverside University Health System may be considered before other applicants depending on the volume of applications received. Application PeriodBASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. All applicants must submit a complete application by the closing date of this recruitment. No late applications will be permitted.Include relevant work experience details on resume and/or application.Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered. Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).Questions: For further information regarding this posting, contact the recruiter:Denise DeCamp at [email protected]. GENERAL APPLICATION INFORMATION: Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required.MEDICAL/DENTAL INSURANCE: A Flexible Benefit Credit is provided on a monthly basis as governed by the Management Resolution or applicable bargaining unit. Vision coverage is provided through Vision Service Plan (VSP) at no cost to employee or eligible dependents.Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here. MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent. Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent. Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013.As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.A new member is defined as any of the following: A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months. CalPERS refers to all members that do not fit within the definition of a new member as "classic members".Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.Note:This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to [email protected] or by calling the Benefits Information Line at (951) 955-4981,Option 2.If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.401(a) MONEY PURCHASE PLAN: County contribution of $50 per pay period towards choice between two 401(a) plan providers.ANNUAL LEAVE (Bi-Weekly Accrual):0 < 36 months = 8.92 Hours36 to 108 or more months = 12.00 HoursMaximum Annual Leave accumulation is 1,800 hours. Employee may receive pay in lieu of up to 80 hours per calendar year. Agency/Department Head may approve an additional 80 hours.-Annual Leave for Unrepresented Management Attorneys:Maximum Annual Leave accumulation is 2,000 hours. Refer to Article 22 of the Management Resolution for a list of job classifications included.HOLIDAYS: Normally 12 paid holidays per year.BEREAVEMENT LEAVE: 5 days (3 days are County paid; 2 days can be taken through use of accrued leave balances).BASIC LIFE INSURANCE: $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.LONG-TERM DISABILITY (LTD): Benefit pays 66.67% of earnings to a maximum of $10,000 per month; 30-day waiting period; pays to age 65. Benefit can be coordinated with other available leave balances to provide up to 100% of pay.POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the Management Resolution or applicable bargaining unit.OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding, Management Resolution, or Salary Ordinance. Please contact the recruiter listed on the job posting directly for more information..
Medical Records Manager - Lakeside Post Acute
Lakeside Post Acute, Wheat Ridge
Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures. • Assist in organizing, planning and directing the medical records department in accordance with established policies and procedures. • Assist the Medical Records/Health Information Consultant as required. • Maintain minutes of meetings. File as necessary. • Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility, to assure that medical records can be properly maintained. • Assist in recording all incidents/accidents. File in accordance with established policies and procedures. • Retrieve resident records (manually/electronically). Deliver as necessary. • Files information such as nurses' notes, resident assessments, progress notes, laboratory reports, x-ray results, correspondence, etc., into resident charts. • Collect, assemble, check and file resident charts as required. • Assist MDS Coordinator in scheduling assessments in accordance with current facility and OBRA guidelines. • Ensure incomplete records/charts are returned to appropriate departments or personnel for correction. • Assist in developing procedures to ensure resident records are properly completed, assembled, coded, signed, indexed, etc., before filing. • Establish a procedure to ensure resident charts/records do not leave the medical records room except as authorized in our policies and procedures. • Maintain a record of authorized information released from charts/records, i.e., type information, name of recipient, date, department, etc. • Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc. in accordance with current Privacy Rules. • Index medical records as directed by the medical records/health information consultant. • Maintain various registries as directed including register for admission and discharge of residents. • Transcribe and type reports for physicians as necessary. • Collect charts, assemble them in proper order, and inspect them for completion. • Pick up and deliver resident medical records from wards, nurses' stations, and other designated areas as necessary. • Batch resident information into the computer and retrieve resident demographic information as appropriate or as instructed. • Answer telephone inquiries concerning medical records functions. Prepare written correspondence as necessary. • Retrieve medical records when requested by authorized personnel (i.e., physicians, nurses, government agencies and personnel, etc.) • Assure that medical records taken from the department are signed out and signed in upon return to the department. • File active and inactive records in accordance with established policies. • Index medical records as directed. • Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator.• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. • Report any known or suspected unauthorized attempt to access facility's information system. • Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position. Committee Functions • Perform secretarial duties for committees of the facility as directed. • Collect and assemble/compile records for committee review, as requested, and prepare reports for staff/other committees as directed. Personnel Functions • Report known or suspected incidents of fraud to the Administrator. • Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines. Staff Development • Supervise staff, including taking appropriate disciplinary measures. • Maintain census and report status changes. • Attend and participate in mandatory facility in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.). • Attend and participate in workshops, seminars, etc., as approved. Safety and Sanitation • Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately. Equipment and Supply Functions • Report equipment malfunctions or breakdowns to your supervisor as soon as possible. • Ensure supplies have been replenished in work areas as necessary. • Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of workday, etc. Budget and Planning Functions • Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. Other duties as assigned Supervisory Requirements This position has direct reports. Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. Must be able to type a minimum of 45 words per minute and use dictation equipment. A working knowledge of medical terminology, anatomy and physiology, legal aspects of health information, coding, indexing, etc., preferred but not required. On-the-job training provided in medical record and health information system procedures. Must be knowledgeable of medical terminology. Be knowledgeable in computers, data retrieval, input and output functions, etc. Language Skills Must be able to read, write, speak, and understand the English language. Ability to read technical procedures. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, visitors and the general public. Must possess the ability to work harmoniously with other personnel. Must possess the ability to minimize waste of supplies, misuse of equipment, etc. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. Be able to follow written and oral instructions. Must not pose a direct threat to the health or safety of other individuals in the workplace. Physical Demands Must be able to move intermittently throughout the workday. Must be able to speak and write the English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Must function independently, have personal integrity, have flexibility, and the ability to work effectively with other personnel. Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination. Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas as well as throughout the facility. Moves intermittently during working hours. Is subject to frequent interruptions. Works beyond normal working hours, weekends and holidays and on other shifts/positions as necessary. Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.). Attends and participates in continuing educational programs. Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants. Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses. Communicates with nursing personnel, and other department personnel. Is subject to hostile and emotionally upset residents, family members, personnel, visitors, etc. Is involved with residents, family members, personnel, visitors, government agencies and personnel, etc., under all conditions and circumstances. May be subject to the handling of and exposure to hazardous chemicals. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Medical Engineering Manager
Michael Page, Buffalo Grove
Lead projects to optimize existing manufacturing processes - Kaizens, 5S, SMED etcLead team of Manufacturing Engineers, including evaluation of performance, technical support, hiring, and professional developmentSpearhead capital expenditure projectsIdentify areas to implement automation where possible, and oversee implementationPlay role in New Product Development, supporting NPD team and allocating plant resources to support NPD effortsStay up to date on current trends in manufacturing to identify areas to improve proceduresIdentify opportunities for capital expenditures, including cost justificationMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Bachelors degree in Mechanical/Industrial/Electrical Engineering or related field10+ years' experience minimum in an industrial manufacturing setting5+ years' minimum experience in a managerial capacity in a regulated industryTrack record driving LEAN/CI initiatives with demonstrated resultsExperience in metal fabrication desiredProficiency in AutoCAD/other 3D modeling softwareExperience leading CapEx projectsExcellent written, verbal, & interpersonal skills
Medical Facilities Manager
St. John's Community Health, Los Angeles
Under the direction of the Facilities Director, the Facilities Manager is responsible for the coordination of repairs and maintenance services in conjunction with Clinic Operations for all sites. Ensures the facility is clean and maintained according to company policy and procedure. Ability to manage various facilities projects and maintenance vendors for multiple facilities that require a high level of attention. Position requires assertiveness, planning, listening, flexibility and the ability to exercise sound judgment and initiative.Benefits:Free Medical, Dental & Vision13 Paid Holidays + PTO403 (B) retirement matchLife Insurance, EAPTuition ReimbursementFlexible Spending AccountContinued workforce development & trainingSuccession plans & growth withinResponsibilities:Assist with the supervision of the day-to-day Facilities Management departments and staff, Janitorial, Maintenance, Transportation, Security, Sub Contractors, and Vendors.Work directly with the Facilities Director and the Senior Facilities Manager for strategic planning and mission-critical projects.Ensuring proper security measures for the workplace, including collaborating with security system vendors or a team of security professionalsEnsure all building systems, equipment and redundancy equipment is always operating effectively and efficiently, conduct routine inspections and ensure all deficiencies are remedied in a timely manner.Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, to include interviewing, hiring and training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Ensure facility operational compliance to City, County, State, Federal licensing, and code certification requirements including the maintenance of all required records and documents for the proper authorities.Assist with the management of asset tracking systems, assuring that the system is maintained and accurate. This includes exam tables, keys, furniture, etc.Maintain the emergency evacuation plans for all locations. If there is a change in floor plan, a new emergency evacuation plan will need to be created.Supervise the mail distribution to include, exchange within all facilities and inbound and outbound packages.Participate in the development, improvement and implementation of facilities maintenance, budgets, policies, procedures and standards.Develop, oversee and/or conduct preventative maintenance and safety inspection programs for buildings, grounds and facilities.Supervise, schedule and review the work of contracted services for HVAC, landscaping, fire system inspection, janitorial services, electrical, plumbing and other facilities systems.Maintains Transportation, vehicles serviced and operating properly.Creates, maintains and provides set up coordination of all conference room calendars.Prepare cost estimates, submit justifications, and prepare documentation for procuring equipment, tools and supplies required to meet maintenance requirements. Understand of Federal Procurement is a plus but not required.Assist in the execution of construction projects, remodels, and other special projects.Maintains relationships with supply vendors, tracks purchases and monitors payment process.Create web requisitions, P.O.'s and employee mileage reports submit to Finance for approval.Implement and monitor recycle program Completes, reviews, and files incident reports and updates maintenance manuals and diagrams.Respond immediately to emergency situations, initiate emergency operations procedures and advise appropriate personnel.Ensure that required operating logs, maintenance forms and work orders are completed accurately and clearly.Schedules and supervises the work of staffed and outsourced personnel who repair and maintain agency properties.Selects office services personnel, obtains quotes and bids for pricing as required, obtains approval, then schedules services to be performed. Checks and monitors services and confirms quality control and quality assurance for all projectsQualifications:BA Degree preferred or Direct ExperienceMinimum of five years' experience as a facilities manager or in facilities management; including supervising maintenance security and janitorial staff.Bilingual in Spanish preferred.Experience working hands-on with architects, engineers, contractors, extensive design and planning experience, extensive construction management experience, and a working knowledge of housekeeping, electrical, plumbing, heating, and ventilating air conditioning, and misc. building functions.Fleet Management experience with drivers, vehicle maintenance and scheduling.Warehouse logistic experience and asset management.Excellent communication skills, (written and verbal) strong attention to details, highly organized, computer literate.Must be computer proficient and advanced in Visio, Word, Excel and OutlookExperience with Computer Aided Facilities Management Software a plus.Must be able to work occasional nights and weekends as needed and available 24/7 for emergencies.Excellent written and oral communications skills to effectively and confidently communicate with vendors, contractors, management and employees.Ability to read, write, speak and understands English well. Understanding of blueprints and project managing.Occasional travel may be required for training and/or to assist on projects at other locationsMust have a valid driver's license, proof of insurance and reliable transportationExperience with Cal OSHA safety programs.Understanding capital budget and construction management.
Medical Laboratory Manager
Shepherd Center, Atlanta
Shepherd Center, located in Atlanta, Georgia, is a private, not-for-profit hospital specializing in medical treatment, research and rehabilitation for people with spinal cord injury, brain injury, stroke, multiple sclerosis, spine and chronic pain, and other neuromuscular conditions. Join us in our mission to help people with a temporary or permanent disability, rebuild their lives with hope, independence and dignity, advocating for their full inclusion in all aspects of community life. At Shepherd Center, you'll discover a diverse and inclusive environment, enlightened leadership, a culture of teamwork, professionalism and mutual respect. If you are seeking career advancement, continuing education opportunities coupled with a welcoming and fun workplace, competitive compensation and employment benefits, visit our careers page to explore current openings. The Laboratory Manager is responsible for daily operations in a laboratory, including hiring and training staff, implementing quality systems, evaluating test performance, eliminating hazards from lab environment, and ensuring appropriate test method selection.Job Responsibilities:Lead in the development, validation, and implementation of new procedures and methods for clinical laboratory applications and will establish strategies, and ensure projects and goals are met.Works closely with administration, clinical laboratory medical director, department directors and physicians to deliver quality laboratory services for the Center including outpatient clinics and laboratory support services, such as couriers and phlebotomy.Ensures orientation and continuing education activities are provided for team members which address employee safety, infection control, job training and leadership development.Participates in education programs and professional organizations to maintain professional growth and provides department and staff with new information.Seeks input and recommendations from staff on ways to improve laboratory operations.Meets with faculty, nursing, physicians and other customers regarding laboratory operations/service and education/research.Prepares operational, statistical reports for regulatory agencies, productivity monitoring and benchmarking activities. Reviews reports to assist in making fact-based decisions.Prepares reports identifying quality improvement and laboratory accomplishments.Oversees test fee schedule and cost analysis.Provides leadership to achieve financial and operating objectives within time frames and budgets.Directs, establishes, and plans the overall policies and goals for a hospital's laboratory services.Writes and updates procedures and manuals as needed and reviews them annually to ensure that employees have current information needed to perform tests and procedures. Assist with overseeing clinical laboratory staff and all technical operations of the laboratory to include MRI/CT, Nursing and Respiratory.Directs staff in the performance of their duties and responsibilities including oversight for hiring, training, competency assessment, performance evaluations and goal setting.Planning, organizing, and directing various research and development projects.Develop and implement installation of new or improved laboratory techniques.Lead and manage the implementation and completion of new procedures, methods, and instruments, as well as ensuring all training, accreditation, and competency standards are met.Oversee complex projects, analyze results, and provide recommendations based on findings.Define and monitor quality control and quality assurance programs and maintain necessary documentation and ensure methods are in full compliance with policies and procedures.Provide guidance and expertise in the analysis and interpretation of reports to clients.Serve as technical supervisor for all Point of Care.Keeps abreast of regulatory changes, ensures Quality Assurance and safety compliance with federal regulations and certifying agencies.Ensures preparation for inspections, maintenance of accurate records, procedure manuals, record storage and monitors results of proficiency testing.May serve on, or chair laboratory and hospital committees or clinical pathways. Makes decisions focused on customer service. Serves as liaison between laboratory and patients, physicians, nurses, staff and other institutions.Effectively manages employee performance; addresses problems by listening to employees and providing employees with feedback, identifying ways to develop skills to perform their job effectively. Communicates job expectations to employees and ensures employee competency and timely performance evaluations/ documentation.Regularly reviews year to date expenses and variances. Investigates and justifies variance and implements corrective actions. Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system. Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Required Minimum Education Bachelor's Degree from a four-year college or university. Required Minimum Certification Certification as Medical Technology or Clinical Laboratory Scientist by ASCP (American Society of Clinical Pathologist) or AMT (American Medical Technologist). Required Minimum Experience 10 years of medical technology or healthcare experience of which four years in a supervisory capacity is preferred. Experience in a hospital setting. Required Minimum Skills Completes orientation and initial assessment of competency successfully by determined due date. Completes mandatory education and annual competency assessment requirements by determined due date Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions and company policies.Ability to effectively cope with change and manage stressful situations.Ability to manage multiple priorities while maintaining a positive attitude. Must be able to work without direct supervision. Strong organizational, customer service, and teamwork skillsStrong interpersonal and problem-solving skills Excellent communication and Organizational Skills. Preferred Qualifications Master's Degree in Business Administration or Master's in Health Science. Working Conditions Normal patient care environment. Some potential for exposure to blood and body fluids. Some potential exposure to infectious viruses.
Medical Capability Manager
AstraZeneca, Gaithersburg
At AstraZeneca we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. We're focused on the potential of science to address the unmet needs of patients around the world. We commit to those areas where we think we can really change the course of medicine and bring big new ideas to life.Join AstraZeneca's BioPharmaceuticals Medical (BPM) team as a Medical Capability Manager. BPM ensures the best patient outcomes by providing healthcare decision-makers around the world with the evidence and confidence they need on AstraZeneca (AZ) therapies. We support our internal stakeholders and medical strategic insight and expertise, with the aim of achieving scientific leadership, whilst aspiring to be a great place to work, keeping patients at the core of everything we do.In order to accomplish our goals and enable the best patient outcomes, we look for AZ BPM leaders to have five core capabilities and act as role models for our AZ values. These capabilities include:Track record of building and maintaining a deep and continued connection to medical practice/healthcare deliveryCollaborative/matrix management skills with a focus on leading diverse groups (e.g., cultural, geographical, functional) to achieve excellent results in shared goalsWell-developed communication and influencing skills with the ability to distil complexity down to what matters most to our stakeholdersAn ability to think strategically and creativelyBusiness acumenAccountabilities:As a Medical Capability Manager, you will support the development, execution and maintenance of Medical Capability and Scientific Training programs; drive alignment and coordination of goals, priorities, and initiatives. You will manage and evolve key learning & development inventories, content and associated platforms. Leveraging your experiences to drive best practices and work collaboratively to support enterprise capability delivery. You will collaborate with colleagues to track results and progress of capability and training interventions, recommending solutions to improve efficiency, impact, cost effectiveness, and learnings. Anticipating problems and identifying solutions, you will support the Medical Capability team to identify, and action solutions and best practice. You will ensure the Medical Capability team is viewed as a trusted and collaborative partner with other teams. You will manage relevant vendor, speakers, faculty (internal and external) and consultant relationships. You will draft communications and marketing materials to promote Medical Capability and Scientific Training initiatives and events; liaise with communications partners to shape messaging. You will perform regular learning and performance needs analysis to inform future plans and programs. You will operate with a global- and company-wide lens, demonstrating agility in strategy and execution.Essential Skills/Experience:• Bachelor's degree in science, business, or project management• 3 years of experience in learning and development teams and environments• Exceptional project management and organizational skills with attention to detail and excellent follow-through• Entrepreneurial: combines organizational, operational and business excellence to deliver at a higher level• Strong business acumen to understand business needs, analyze issues and for implementing solutions that address business needs.• Excellent customer service, partnership and matrix working skills• Excellent written and verbal communication skills• Strong understanding of finance and metrics management and reporting• Strong work ethic, self-starter who is creative with a 'can-do' attitude• Confident supporting multiple team members, prioritizing effectively across the team's portfolioDesirable Skills/Experience:• Understanding of the pharmaceutical industry and the development and commercialization of pharmaceutical productsWhen we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.Why AstraZeneca?At AstraZeneca, you'll be part of a team that's redefining the way we approach healthcare. Our unique position as medical leaders across our enterprise and the healthcare ecosystem allows us to shape the future of Healthcare. There's so much opportunity here as we continue to grow - no better place to improve patients' lives and develop with AstraZeneca. A critical part of AstraZeneca's success, we provide medical leadership across the whole product lifecycle - from advising on Research & Development investment decisions, to leading pre-launch scientific efforts and accelerating evidence based healthcare changes in the real world.Ready to make a difference? Apply today and join us in our mission to improve patient lives!AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Medical Records Director
The Oaks Post Acute, Orangeburg
Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures. Assist in organizing, planning and directing the medical records department in accordance with established policies and procedures. Assist the Medical Records/Health Information Consultant as required. Maintain minutes of meetings. File as necessary. Develop and maintain a good working rapport with inter department personnel, as well as other departments within the facility, to assure that medical records can be properly maintained. Assist in recording all incidents/accidents. File in accordance with established policies and procedures. Retrieve resident records (manually/electronically). Deliver as necessary. Files information such as nurses' notes, resident assessments, progress notes, laboratory reports, x ray results, correspondence, etc., into resident charts. Collect, assemble, check and file resident charts as required. Assist MDS Coordinator in scheduling assessments in accordance with current facility and OBRA guidelines. Ensure incomplete records/charts are returned to appropriate departments or personnel for correction. Assist in developing procedures to ensure resident records are properly completed, assembled, coded, signed, indexed, etc., before filing. Establish a procedure to ensure resident charts/records do not leave the medical records room except as authorized in our policies and procedures. Maintain a record of authorized information released from charts/records, i.e., type information, name of recipient, date, department, etc. Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc. in accordance with current Privacy Rules. Index medical records as directed by the medical records/health information consultant. Maintain various registries as directed including register for admission and discharge of residents. Transcribe and type reports for physicians as necessary. Collect charts, assemble them in proper order, and inspect them for completion. Pick up and deliver resident medical records from wards, nurses' stations, and other designated areas as necessary. Batch resident information into the computer and retrieve resident demographic information as appropriate or as instructed. Answer telephone inquiries concerning medical records functions. Prepare written correspondence as necessary. Retrieve medical records when requested by authorized personnel (i.e., physicians, nurses, government agencies and personnel, etc.) Assure that medical records taken from the department are signed out and signed in upon return to the department. File active and inactive records in accordance with established policies. Index medical records as directed. Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator.• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. Report any known or suspected unauthorized attempt to access facility's information system. Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position. Committee Functions Perform secretarial duties for committees of the facility as directed. Collect and assemble/compile records for committee review, as requested, and prepare reports for staff/other committees as directed. Personnel Functions Report known or suspected incidents of fraud to the Administrator. Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen saver activates within established facility policy guidelines. Staff Development Supervise staff, including taking appropriate disciplinary measures. Maintain census and report status changes. Attend and participate in mandatory facility in service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.). Attend and participate in workshops, seminars, etc., as approved. Safety and Sanitation Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately. Equipment and Supply Functions Report equipment malfunctions or breakdowns to your supervisor as soon as possible. Ensure supplies have been replenished in work areas as necessary. Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of workday, etc. Budget and Planning Functions Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. Other duties as assigned Supervisory Requirements This position has direct reports. Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. Must be able to type a minimum of 45 words per minute and use dictation equipment. A working knowledge of medical terminology, anatomy and physiology, legal aspects of health information, coding, indexing, etc., preferred but not required. On the job training provided in medical record and health information system procedures. Must be knowledgeable of medical terminology. Be knowledgeable in computers, data retrieval, input and output functions, etc. Language Skills Must be able to read, write, speak, and understand the English language. Ability to read technical procedures. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, visitors and the general public. Must possess the ability to work harmoniously with other personnel. Must possess the ability to minimize waste of supplies, misuse of equipment, etc. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. Be able to follow written and oral instructions. Must not pose a direct threat to the health or safety of other individuals in the workplace. Physical Demands Must be able to move intermittently throughout the workday. Must be able to speak and write the English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Must function independently, have personal integrity, have flexibility, and the ability to work effectively with other personnel. Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination. Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas as well as throughout the facility. Moves intermittently during working hours. Is subject to frequent interruptions. Works beyond normal working hours, weekends and holidays and on other shifts/positions as necessary. Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post disaster, etc.). Attends and participates in continuing educational programs. Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants. Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses. Communicates with nursing personnel, and other department personnel. Is subject to hostile and emotionally upset residents, family members, personnel, visitors, etc. Is involved with residents, family members, personnel, visitors, government agencies and personnel, etc., under all conditions and circumstances. May be subject to the handling of and exposure to hazardous chemicals. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Medical Records Analyst and Educator
Healogics, LLC., Jacksonville
The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.Think you are a great fit? Learn more about this role here:Healogics Wound Care Supply, LLC ("HWCS") is a subsidiary entity of Healogics, LLC ("Healogics") who is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, Healogics - via its family of companies - is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.The Medical Records Analyst & Educator is a member of HWCS' Healogics Documentation Team who works closely with outside vendors and / or customers as well as internal HWCS staff and employees of other Healogics entities. The duties and responsibilities of the Medical Records Analyst & Educator include analysis of medical records to support daily claims analysis and "scrubbing" of claims against relevant payor criteria for coverage. This includes Local Coverage Determinations (LCDs) and National Coverage Determinations (NCDs) associated with Medicare and its Medicare Administrative Contractors (MACs) as well as coverage guidance provided by other governmental payors and private payor entities. The Medical Records Analyst & Educator is responsible for collection, validation, and analysis of patient information applicable to specific DME or other supply orders and referencing internal and external guidance material which identifies documentation necessary from the medical record for "scrubbing" of the claim associated with the order. The Medical Records Analyst & Educator is also responsible for reconciliation of "missing documentation" reports for claims under review and education of clinical staff and patient navigators with respect to why said information necessary for the review of a particular claim. From time to time, the Medical Records Analyst & Educator also will be required to compile data and otherwise assist in reporting and auditing related to activities of the Healogics Documentation Team.Due to the requirement to routinely access medical records, this position requires a familiarity and compliance with the Health Insurance Portability and Accountability Act ("HIPAA") as well as similar state laws. This position requires a general familiarity with electronic medical record ("EMR") systems. Healogics has its own EMR system - i-heal. Training specific as to the use of this system will be provided.This position requires familiarity a variety of coverage determination publications from governmental and private payors and maintaining familiarity as updated materials on such coverage determinations are published. In instances where guidance material is unclear or conflicting, the Medical Records Analyst & Educator must be able to interpret available material and provide a written opinion as to coverage based on facts related to a specific situation. A basic understanding of medical terminology and working familiarity with Medicare LCDs and NCDs is required. Training as to updated coverage determination materials and new payors with which the Medical Records Analyst & Educator are expected to be familiar will be provided.The Medical Records Analyst & Educator will understand and fully support the mission, vision, and value statements of HWCS and the Healogics family of companies. The Medical Records Analyst & Educator contributes directly to the Healogics Key Result of "Grow the Business" by assisting in the process of efficient claims management and indirectly to the Healogics Key Result of "Exceptional Patient Experience" by ensuring that patient claims are handled promptly and accurately.All HWCS employees must perform their job responsibilities according to all company policies, as well as hospital policies, policies of accrediting organizations, federal and state regulations, and guidelines of the Centers for Medicare and Medicaid Services (CMS), as applicable.Essential Functions/ResponsibilitiesReview order packets for DME or supplies as compiled by the Medical Records Processor. Confirm relevant payor for the order. Confirm documentation provided is complete based on the requirements of the payor and DME / supply ordered. Return incomplete order packets to the Medical Records Processor and identify what documentation is missing. As necessary, work with Medical Records Processor to contact and educate accounts regarding missing documentation. The Medical Records Analyst & Educator may be required to educate center-based staff when data required by a payor to process a DME / supply order is missing from documentation, i.e., progress notes or wound assessments missing data such as duration of need, quantity used per day, total quantity used, etc. The Medical Records Processor should engage in continued contact to ensure supplemental data or documentation is received once education has been provided. Engage in formal and informal education to wound care center-based staff, including patient navigators, case manager, clinical nurse managers, and providers as to documentation and data necessary for review of DME / supply orders based on the coverage requirements of specific payors. Analyze order packets based on the identified payor and their associated coverage determination guidance. Classify order packets as (i) clearly meets payor guidance as to medical necessity, (ii) based on reviewer's opinion, meets payor guidance as to medical necessity (with written opinion), (iii) clearly does not meet payor guidance as to medical necessity, or (iv) based on reviewer's opinion, does not meet payor guidance as to medical necessity. For determinations in categories (ii) and (iv), meet with DME Documentation & Education Manager and / or other individuals within Healogics who have expertise as to payor coverage determinations and confer as to final position as to medical necessity based on the specific payor and DME / supply ordered. Ensure proper documentation of consensus opinion. Upload and maintain collected analysis and determination documents in HWCS' Documentation Repository System. Provide routine follow-up to wound care center-based staff to advise of metrics related to initial completeness of documentation for order packets received as well as validation rate for medical necessity requirements. Assist with departmental audits as well as vendor or customer audits. Follow all confidentiality and security requirements as to medical records. Follow all documentation and tracking requirements related to records requests to allow for data analysis of program efficacy and efficiency. Complete administrative duties including answering phones, taking messages, responding to emails, communicating information back to vendors / customers, maintaining necessary logs, and collaborating with fellow team members. Participate in improving quality throughout the company and the Healogics organization. Perform other duties as required.Required Education, Experience And CredentialsAssociates degree from an accredited university or college in business, accounting, finance, healthcare administration or related field or equivalent experienceMinimum of two (2) to four (4) years related experience in health care finance and/or revenue cycle in hospital, physician office or., other related setting.Required Knowledge, Skills And AbilitiesWorking knowledge of DME coding, billing, payor requirements, and denial management. Must have a working knowledge of the Medicare and MAC codes, rules, regulations, pronouncements and applicable Fiscal Intermediary polices (e.g. Local Coverage Determinations). Familiarity with medical terminology. Proficient in Microsoft Suite (Excel, Word, Outlook). Keen attention to detail with the ability to work independently and maintain confidentiality. Ability to collaborate and demonstrate leadership skills in a team environment. Strong interpersonal, written and verbal communication skills with a focus on customer service. Organization, prioritization and time management skills. Working knowledge of systems/applications with indication of those preferred. Demonstrated ability to exhibit integrity and commitment to professional ethics. Budget and long-term planning skills.
Medical Record Analyst & Educator-AWD
Healogics, LLC., Jacksonville
The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.Think you are a great fit? Learn more about this role here:Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.The Medical Records Analyst & Educator is a member of HWCS' Healogics Documentation Team who works closely with outside vendors and / or customers as well as internal HWCS staff and employees of other Healogics entities. The duties and responsibilities of the Medical Records Analyst & Educator include analysis of medical records to support daily claims analysis and "scrubbing" of claims against relevant payor criteria for coverage. This includes Local Coverage Determinations (LCDs) and National Coverage Determinations (NCDs) associated with Medicare and its Medicare Administrative Contractors (MACs) as well as coverage guidance provided by other governmental payors and private payor entities. The Medical Records Analyst & Educator is responsible for collection, validation, and analysis of patient information applicable to specific DME or other supply orders and referencing internal and external guidance material which identifies documentation necessary from the medical record for "scrubbing" of the claim associated with the order. The Medical Records Analyst & Educator is also responsible for reconciliation of "missing documentation" reports for claims under review and education of clinical staff and patient navigators with respect to why said information necessary for the review of a particular claim. From time to time, the Medical Records Analyst & Educator also will be required to compile data and otherwise assist in reporting and auditing related to activities of the Healogics Documentation Team.Due to the requirement to routinely access medical records, this position requires a familiarity and compliance with the Health Insurance Portability and Accountability Act ("HIPAA") as well as similar state laws. This position requires a general familiarity with electronic medical record ("EMR") systems. Healogics has its own EMR system - i-heal. Training specific as to the use of this system will be provided.This position requires familiarity a variety of coverage determination publications from governmental and private payors and maintaining familiarity as updated materials on such coverage determinations are published. In instances where guidance material is unclear or conflicting, the Medical Records Analyst & Educator must be able to interpret available material and provide a written opinion as to coverage based on facts related to a specific situation. A basic understanding of medical terminology and working familiarity with Medicare LCDs and NCDs is required. Training as to updated coverage determination materials and new payors with which the Medical Records Analyst & Educator are expected to be familiar will be provided.The Medical Records Analyst & Educator will understand and fully support the mission, vision, and value statements of HWCS and the Healogics family of companies. The Medical Records Analyst & Educator contributes directly to the Healogics Key Result of "Grow the Business" by assisting in the process of efficient claims management and indirectly to the Healogics Key Result of "Exceptional Patient Experience" by ensuring that patient claims are handled promptly and accurately.All HWCS employees must perform their job responsibilities according to all company policies, as well as hospital policies, policies of accrediting organizations, federal and state regulations, and guidelines of the Centers for Medicare and Medicaid Services (CMS), as applicable.Essential Functions/ResponsibilitiesReview order packets for DME or supplies as compiled by the Medical Records Processor. Confirm relevant payor for the order. Confirm documentation provided is complete based on the requirements of the payor and DME / supply ordered. Return incomplete order packets to the Medical Records Processor and identify what documentation is missing. As necessary, work with Medical Records Processor to contact and educate accounts regarding missing documentation. The Medical Records Analyst & Educator may be required to educate center-based staff when data required by a payor to process a DME / supply order is missing from documentation, i.e., progress notes or wound assessments missing data such as duration of need, quantity used per day, total quantity used, etc. The Medical Records Processor should engage in continued contact to ensure supplemental data or documentation is received once education has been provided. Engage in formal and informal education to wound care center-based staff, including patient navigators, case manager, clinical nurse managers, and providers as to documentation and data necessary for review of DME / supply orders based on the coverage requirements of specific payors. Analyze order packets based on the identified payor and their associated coverage determination guidance. Classify order packets as (i) clearly meets payor guidance as to medical necessity, (ii) based on reviewer's opinion, meets payor guidance as to medical necessity (with written opinion), (iii) clearly does not meet payor guidance as to medical necessity, or (iv) based on reviewer's opinion, does not meet payor guidance as to medical necessity. For determinations in categories (ii) and (iv), meet with DME Documentation & Education Manager and / or other individuals within Healogics who have expertise as to payor coverage determinations and confer as to final position as to medical necessity based on the specific payor and DME / supply ordered. Ensure proper documentation of consensus opinion. Upload and maintain collected analysis and determination documents in HWCS' Documentation Repository System. Provide routine follow-up to wound care center-based staff to advise of metrics related to initial completeness of documentation for order packets received as well as validation rate for medical necessity requirements. Assist with departmental audits as well as vendor or customer audits. Follow all confidentiality and security requirements as to medical records. Follow all documentation and tracking requirements related to records requests to allow for data analysis of program efficacy and efficiency. Complete administrative duties including answering phones, taking messages, responding to emails, communicating information back to vendors / customers, maintaining necessary logs, and collaborating with fellow team members. Participate in improving quality throughout the company and the Healogics organization. Perform other duties as required.Required Education, Experience And CredentialsAssociates degree from an accredited university or college in business, accounting, finance, healthcare administration or related field or equivalent experienceMinimum of two (2) to four (4) years related experience in health care finance and/or revenue cycle in hospital, physician office or., other related setting.Required Knowledge, Skills And AbilitiesWorking knowledge of DME coding, billing, payor requirements, and denial management. Must have a working knowledge of the Medicare and MAC codes, rules, regulations, pronouncements and applicable Fiscal Intermediary polices (e.g. Local Coverage Determinations). Familiarity with medical terminology. Proficient in Microsoft Suite (Excel, Word, Outlook). Keen attention to detail with the ability to work independently and maintain confidentiality. Ability to collaborate and demonstrate leadership skills in a team environment. Strong interpersonal, written and verbal communication skills with a focus on customer service. Organization, prioritization and time management skills. Working knowledge of systems/applications with indication of those preferred. Demonstrated ability to exhibit integrity and commitment to professional ethics. Budget and long-term planning skills.The salary for this position generally ranges between $44,800.00 - $66,300.00 AnnuallyThis range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the "Jobs Hub".