We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Database Operator Salary in USA

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

Operator II, Manufacturing
Thermo Fisher Scientific, Asheville
Job Description2nd Shift Machine Operator II, ManufacturingJob Code: OPS.MFGO.A02As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.How will you make an impact?The Manufacturing Operator II thrives on challenge and continually looks for opportunities to learn and grow. This colleague performs assembly and integration according to the production schedule. They will also provide effective training to other assembly personnel and ensure that safety and quality standards are maintained.A Day in the Life:• Conduct assembly work applying prescribed methods/work instructions using a variety of hand tools, fixtures and test equipment.• Collect test data, use databases and other office programs to detail the manufacturing process.• Participate in resolving production challenges and making process decisions.• Assist in selection and/or set-up of specialized equipment.• Perform a wide variety of troubleshooting to identify and resolve issues.• Perform equipment set-up, calibration and preventative maintenance.• Follow audit and safety guidelines.Keys to Success:Education• High school diploma or equivalent required.Experience• Minimum of one year of manufacturing or mechanical assembly experience.• Background in precision mechanical assembly and low volume, complex manufacturing processes preferred.• Experience in lean manufacturing, 6S and continuous improvement a plus.Knowledge, Skills, Abilities• Proven track record in successfully working in a team of 8-10 colleagues.• Ability to work in a cleanroom environment using appropriate PPE.• Experience with Windows-based and MS Office programs (Word, Excel, Outlook and Access).• Ability to analyze and solve problems independently as well as collaboratively..• Self-motivated, self-starter with strong organizational skills• Ability to lift up to 35 lbs.• Strong verbal and written communication skills, successful in partnering with colleagues of differing cultural, language and educational backgrounds.We offer competitive salary, an annual incentive bonus plan, and a range of other employee benefits!Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Operator II, Manufacturing
Thermo Fisher Scientific, Asheville
Job Description2nd Shift Machine Operator II, Manufacturing (Heat Exchange)Job Code: OPS.MFGO.A02As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.How will you make an impact?The Manufacturing Operator II thrives on challenge and continually looks for opportunities to learn and grow. This colleague performs assembly and integration according to the production schedule. They will also provide effective training to other assembly personnel and ensure that safety and quality standards are maintained.A Day in the Life:• Conduct assembly work applying prescribed methods/work instructions using a variety of hand tools, fixtures and test equipment.• Collect test data, use databases and other office programs to detail the manufacturing process.• Participate in resolving production challenges and making process decisions.• Assist in selection and/or set-up of specialized equipment.• Perform a wide variety of troubleshooting to identify and resolve issues.• Perform equipment set-up, calibration and preventative maintenance.• Follow audit and safety guidelines.Keys to Success:Education• High school diploma or equivalent required.Experience• Minimum of one year of manufacturing or mechanical assembly experience.• Background in precision mechanical assembly and low volume, complex manufacturing processes preferred.• Experience in lean manufacturing, 6S and continuous improvement a plus.Knowledge, Skills, Abilities• Proven track record in successfully working in a team of 8-10 colleagues.• Ability to work in a cleanroom environment using appropriate PPE.• Experience with Windows-based and MS Office programs (Word, Excel, Outlook and Access).• Ability to analyze and solve problems independently as well as collaboratively..• Self-motivated, self-starter with strong organizational skills• Ability to lift up to 35 lbs.• Strong verbal and written communication skills, successful in partnering with colleagues of differing cultural, language and educational backgrounds.We offer competitive salary, an annual incentive bonus plan, and a range of other employee benefits!Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Operator & Maintenance Technician
Veolia North America, Westborough
Company DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.Job DescriptionBENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.Position Purpose: Provides day-to-day monitoring and basic plant and pump/booster station operations, lab tests and corrective, predictive and preventative maintenance activities.Primary Duties/Responsibilities:Operates equipment manually and through instrumentation panels, computer terminals and programmable logic control units following process control procedures. Monitors and observes operating conditions, records observations and data in shift log. Diagnoses basic operational problems and takes corrective action per procedure.Performs CLAIR (cleaning, lubrication, adjustment, inspection, and minor repair) on machines and related equipment which may include pumps, engines, centrifuges, generators, valves, gates, mixers, conveyors, blowers, dryers, chemical feed, odor control, disinfection equipment, vacuum filters, and belt presses. Reports and documents the results of work performed and enters it into the appropriate database. Promptly reports any operational problems with machines or equipment to Lead or Supervisor.Troubleshoot mechanical, hydraulic, or pneumatic equipment to determine repairs needed. Dismantles equipment to gain access to and repairs defective parts using hand tools, power tools and precision measuring and testing devices. Re-assembles and tests equipment ensuring safe and efficient operating condition is restored.Collects water, wastewater, industrial waste, groundwater, sludge, residuals and/or gas samples according to schedule. Performs field tests (chemical, physical and biological) in order to pace chemical dosages for process and odor control units. Prepares chemical solutions, monitors supplies, and recommends reorder.Performs lab tests and prepares reports per procedure. Analyzes parameters including pH, alkalinity, volatile acids, dissolved oxygen, organic material, residues, biochemical oxygen demand, coliform bacteria, nutrients, chlorine residuals and other tests as required. Performs maintenance on lab and field equipment and instrumentation, including pH meters, specific ion meters, analytical balances, furnaces, incubators, ovens, titrators, autoclaves, calculators, and automatic samplers. Changes and cleans probes, magnetic strips, floats and sensors on instrumentation. Performs instrument calibration, including resetting of set points as assigned.Performs facility maintenance and repair and may replace or install light bulbs, fluorescent tubes, damaged glass, windows, doors, partitions, ceiling or floor tiles, door locks, carpet, and/or paint. Performs manual labor including cleaning equipment, facilities and grounds as required and properly disposes of waste according to safety and environmental policies. Operates vehicles, mobile equipment, and material handling equipment for operational and maintenance purposes.SPECIFIC ACTIVITIES (INTERMITTENT, ON AN OCCASIONAL BASIS, ETC.):May fabricate devices and assemblies from steel, plastic, and wood. May weld, thread pipe and solder using gas and electric equipment.May assist with maintaining parts, spares, and maintenance inventory.May assist in other areas of plant as directed.Work Environment:Spends 100% of the time in operations environment.Typically spends 25 - 35% of time exposed to outdoor and sometimes inclement weather.Company service vehicles are used as required.Travels 1 - 2 times per year for company provided training.May be required to travel up to five consecutive days.May serve rotational 24 hour emergency on-call.Possible Work Hazards: May be exposed to possible operations hazards including fumes, dust, toxic and caustic chemicals, noise, rotating machinery, high pressure and hot and cold temperatures, slippery surfaces, water and electrical hazards.QualificationsEducation/Experience/Background:High school or GED with the ability to read, write and comprehend English (operational, process, safety, and quality instructions) and be able to carry out verbal and written instructions.Two to five years of experience in a related position in a similar environment with ability to comprehend complex specifications, blueprints, and manuals.Experience using power, pneumatic, hydraulic and hand tools and shop tools such as drill press, band saw, bench grinder, torque wrench.Knowledge/Skills/Abilities:Ability to perform basic mathematical calculations.Must demonstrate proficiency in the care and use of all site specific, facility required PPE (Personal Protection Equipment), including respirators, gas detectors, confined space equipment, etc.).Must consistently demonstrate the ability to perform all assigned tasks in an accurate and timely manner.Must demonstrate ability to efficiently maintain, install and repair a variety of equipment which may include pumps, engines, generators, valves, gates, mixers, conveyors, blowers, chemical feed, odor control, disinfection equipment, vacuum filters and belt presses.Must demonstrate ability to use precision measuring devices and testing equipment and have the ability to perform intermediate level lab tests.Knowledge of HOA (Hand - Off - Auto) operational controls and how settings apply to operational control scheme.Must have the ability to diagnose mechanical and process problems in multiple unit processes, troubleshoot mechanical, electro-mechanical, hydraulic or pneumatic equipment and take corrective action within policy and procedure limitations.Good verbal and written communication skills are necessary. Must demonstrate proficiency with computer programs for process control, Computer Maintenance Management System and laboratory / industrial pretreatment QA/QC.Must be able to serve rotation 24 hour emergency on-call if required by site.Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.Required Certification/Licenses/Training:MA T1 Water Treatment License preferred with the ability to obtain a MA T2 Full Water Treatment License within 2 years from date of hire. Must possess a valid driver's license and a safe driving record.Some vocational training and mechanical aptitude required, with the ability to read, interpret and record data from meters, gauges, scales, panels, computer consoles and other equipment.Employee Orientation, Departmental Operating Procedures, Safety, OSHA and Quality Training.HAZWOPER (Hazardous Waste Operations and Emergency Response) Level I and II First Responder Certification if required by site. Work toward higher level water / wastewater treatment certification. Advanced training in the operation of mechanical drives, hydraulic pumps and valves, pneumatics, electronics and control systems.Obtain or maintain HVAC or Electrician, Plumber's or other trade License if assigned to that area. Note: Tech will not perform duties unless properly licensed.Training in the use of energy management systems as needed. Forklift Certification if required by site. May perform more advanced functions as part of training and development.Physical Requirements:Amount of time spent - Standing 25%, Walking 75% for as many as five miles per shift. Requires close visual and hearing observation to detect non-conformance and machine malfunction.Constantly uses hands to finger, handle or feel and frequently reaches with hands and arms. Works in various positions; works on ladders, catwalks, and supports at heights of 50 feet above the ground; and works with hands extended above and below head and body up to 40 minutes using hand tools weighing up to 15 pounds.Must be able to lift and carry 50 pounds (occasionally 60 pounds) distances of 10 feet. Occasional stooping, bending or kneeling and entering confined spaces.Additional InformationWe are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.Additional InformationWe are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Operator Customer Service Representative, Communications Center
Mass General Brigham, Boston
About UsAt Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.Reporting to the Supervisor, Call Center Operations, the Operator I supports the success of Mass General Brigham call centers by providing exemplary service and customer care to every caller. The Operator ensures that calls are answered and managed in a consistent, efficient, and courteous manner. The OpportunityThe Operator provides services to a 24x7 call center. The Operator receives and manages several types of incoming calls including calls to the main hospital number, calls for patient information, pages, code calls and answering service calls. The ideal candidate is able to move easily between calls, treating every caller as a welcome guest.• Manages incoming and outgoing calls in an expedient, efficient and courteous manner using the prescribed phraseology. • Processes requests for paging and retrieval of pages efficiently and accurately. Changes the current paging status as requested by the holder of the pager.• Issues new, replacement and loaner pagers as well as returns and deletes pagers from the Mass General Brigham paging system including updates to the telephone directory and paging databases.• Understands the various "codes" and the procedures for their activation. "Codes" include: medical, fire, internal and external disasters, and other emergencies, often of a life-threatening nature.• Responds to all telephone inquiries for patient information which may include handling confidential information.• Responds to requests from staff regarding department on-call schedules.• Handles answering service calls in an efficient and courteous manner using prescribed guidelines.• Escalates unusual or difficult problems with callers, telephones, pagers or answering services to the Supervisor.• May be required to perform responsibilities at multiple locations based on need and situation.• Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration• Other duties as assigned.Qualifications Qualifications • High school diploma or equivalent.• Able to type 35 wpm and knowledge of popular MS Windows software applications.• Phone-based customer service and/or call center experience required; experience in a hospital or medical environment preferred.• Knowledge of medical terminology preferred.• A combination of education and experience may be substituted for requirements.Skills and Core CompetenciesCapable of multi-tasking and toggling between multiple screens and software solutions.• Exceptional interpersonal and telephone skills.• Ability to thrive in a fast-paced healthcare environment.• Able to work independently and be highly motivated.• Excellent spelling and grammar skills. Must be able to read, write and speak in English fluently.• No direct reports; may provide guidance to less seasoned and new staff• No direct budgetary responsibility• Demonstrates fiscal responsibility by effectively using Mass General Brigham resourcesWorking Model & ShiftsSunday - Thursday 11pm - 7:30am3rd shift position located in the Blake building of the MGH main campus 55 Fruit Street, BostonThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.• Busy call center environment with close-set cubicles night shift required• This position is hybrid and requires local travel to MGB sites• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.• Normal office working conditions. The noise level in the work environment is quiet to moderate.• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.• Specific vision abilities required by this job include close vision, distance vision and depth perception.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Operator - Rail
Granite Construction Company, Billings
Building a career at Granite may be the most valuable thing you could do...Are you interested in the opportunity to work for an industry-leading company that will give you the experience and exposure you need to build your career and personal brand? If so, then you've come to the right place!Watch our video hereGeneral Summary*** This position is located at West Glacier, Montana ***Operates backhoe (hydraulic shovel attached to tractor or train) which digs holes and trenches and removes and transports earth, gravel and other such materials.Essential Job AccountabilitiesMoves hand and foot levers to control hydraulic shovel.Uses shovel to dig trenches and holes of specified length, depth and width, remove loosened material and put in piles or transport trucks.Performs routine maintenance on equipment, such as lubricating, fueling, and cleaningEducationHigh School Diploma, GED or equivalent years of experienceCertificationProper certification requiredWork ExperienceAppropriate training and experience requiredKnowledge, Skills and AbilitiesWorkers should be able to:Practice good safety habitsWork in dusty or dirty surroundingsFollow instructions and meet set standardsJudge distances and slopes accuratelyMake decisions based on verifiable standards.Skid steer with bucket, forks and auger attachmentsMini-excavator with digging bucket, grading bucket, auger and hoe ram attachmentsWheel loader with bucket and fork attachmentsSkilled at grading soils/aggregatesSkilled at trenching and excavationsLoading and offloading trucksPhysically, workers must be able to:Stoop, bend, and crouchUse hands, arms, and legs fullySee well (either naturally or with correction)Lift up to 50 pounds, with frequent lifting and carrying of objects weighing up to 25 pounds.About Granite Construction IncorporatedGranite Construction Incorporated is a member of the S&P 400 Index and is the parent company of Granite Construction Company, one of the nation's largest heavy civil contractors and construction materials producers. Granite Construction is an Affirmative Action/Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and a Drug-Free Workplace. For additional information on applicant/employee rights please clickhere.Notice to Staffing AgenciesGranite Construction, Inc. and its subsidiaries ("Granite") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Granite, including unsolicited resumes sent to a Granite mailing address, fax machine or email address, directly to Granite employees, or to Granite's resume database will be considered Granite property. Granite will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.Granite will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.Agencies must obtain advance written approval from Granite's recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening.Granite will not pay a fee to any Agency that does not have such agreement in place.Agency agreements will only be valid if in writing and signed by Granite's Human Resources Representative or his/ her designee. No other Granite employee is authorized to bind Granite to any agreement regarding the placement of candidates by Agencies.
Operator Customer Service Representative, Communications Center Per Diem
Mass General Brigham, Boston
Operator Customer Service Rep I, Per Diem Communications CenterAt Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.Reporting to the Supervisor, Call Center Operations, the Operator I supports the success of Mass General Brigham call centers by providing exemplary service and customer care to every caller. The Operator ensures that calls are answered and managed in a consistent, efficient, and courteous manner. The Opportunity The Operator provides services to a 24x7 call center. The Operator receives and manages several types of incoming calls including calls to the main hospital number, calls for patient information, pages, code calls and answering service calls. The ideal candidate is able to move easily between calls, treating every caller as a welcome guest.• Manages incoming and outgoing calls in an expedient, efficient and courteous manner using the prescribed phraseology. • Processes requests for paging and retrieval of pages efficiently and accurately. Changes the current paging status as requested by the holder of the pager.• Issues new, replacement and loaner pagers as well as returns and deletes pagers from the Mass General Brigham paging system including updates to the telephone directory and paging databases.• Understands the various "codes" and the procedures for their activation. "Codes" include: medical, fire, internal and external disasters, and other emergencies, often of a life-threatening nature.• Responds to all telephone inquiries for patient information which may include handling confidential information.• Responds to requests from staff regarding department on-call schedules.• Handles answering service calls in an efficient and courteous manner using prescribed guidelines.• Escalates unusual or difficult problems with callers, telephones, pagers or answering services to the Supervisor.• May be required to perform responsibilities at multiple locations based on need and situation.• Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration• Other duties as assigned.Qualifications Qualifications• High school diploma or equivalent.• Able to type 35 wpm and knowledge of popular MS Windows software applications.• Phone-based customer service and/or call center experience required; experience in a hospital or medical environment preferred.• Knowledge of medical terminology preferred.• A combination of education and experience may be substituted for requirements.Skills/Abilities/Competencies: • Capable of multi-tasking and toggling between multiple screens and software solutions.• Good interpersonal and telephone skills.• Ability to thrive in a fast-paced healthcare environment.• Able to work independently and be highly motivated.• Excellent spelling and grammar skills. Must be able to read, write and speak in English fluently.Fiscal Responsibility: • • Demonstrates fiscal responsibility by effectively using Mass General Brigham resourcesWorking Conditions: Per Diem Hours Open 7x a weekThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.• Busy call center environment with close-set cubicles• This position is hybrid and requires local travel to MGB sites • Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.• Normal office working conditions. The noise level in the work environment is quiet to moderate.• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.• Specific vision abilities required by this job include close vision, distance vision and depth perception.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Operator Customer Service Representative, Communications Center
Mass General Brigham, Boston
Operator Customer Service Representative, Communications CenterAt Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.Reporting to the Supervisor, Call Center Operations, the Operator I supports the success of Mass General Brigham call centers by providing exemplary service and customer care to every caller. The Operator ensures that calls are answered and managed in a consistent, efficient, and courteous manner. Principal Duties and Responsibilities: The Operator provides services to a 24x7 call center. The Operator receives and manages several types of incoming calls including calls to the main hospital number, calls for patient information, pages, code calls and answering service calls. The ideal candidate is able to move easily between calls, treating every caller as a welcome guest.• Manages incoming and outgoing calls in an expedient, efficient and courteous manner using the prescribed phraseology. • Processes requests for paging and retrieval of pages efficiently and accurately. Changes the current paging status as requested by the holder of the pager.• Issues new, replacement and loaner pagers as well as returns and deletes pagers from the Mass General Brigham paging system including updates to the telephone directory and paging databases.• Understands the various "codes" and the procedures for their activation. "Codes" include: medical, fire, internal and external disasters, and other emergencies, often of a life-threatening nature.• Responds to all telephone inquiries for patient information which may include handling confidential information.• Responds to requests from staff regarding department on-call schedules.• Handles answering service calls in an efficient and courteous manner using prescribed guidelines.• Escalates unusual or difficult problems with callers, telephones, pagers or answering services to the Supervisor.• May be required to perform responsibilities at multiple locations based on need and situation.• Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration• Other duties as assigned.Qualifications Qualifications:• High school diploma or equivalent.• Able to type 35 wpm and knowledge of popular MS Windows software applications.• Phone-based customer service and/or call center experience required; experience in a hospital or medical environment preferred.• Knowledge of medical terminology preferred.• A combination of education and experience may be substituted for requirements.Skills/Abilities/Competencies:• Capable of multi-tasking and toggling between multiple screens and software solutions.• Good interpersonal and telephone skills.• Ability to thrive in a fast-paced healthcare environment.• Able to work independently and be highly motivated.• Excellent spelling and grammar skills. Must be able to read, write and speak in English fluently.Laadership Responsibility: No direct reports; may provide guidance to less seasoned and new staffFiscal Responsibility: Demonstrates fiscal responsibility by effectively using Mass General Brigham resourcesWorking Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.• Busy call center environment with close-set cubicles• This position is hybrid and requires local travel to MGB sites• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.• Normal office working conditions. The noise level in the work environment is quiet to moderate.• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.• Specific vision abilities required by this job include close vision, distance vision and depth perception.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Operator, Integrated Operations Center
American Water, Camden
Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.American Water is looking for a Operator, Integrated Operations Center! If you have experience with technology and customer service, then this role is for YOU! Apply TODAY for immediate consideration!Primary Role Maintain application and application interfaces inventory. Integrate new capabilities into project, product, and program management. Collaborate with other technology domains and business functions to develop innovative business solutions. Implements IOC tactical goals and objectives into successful projects. Maintain project management principles. Responsible for providing frontline support, via call, chat or email, to all American Water employees and contractors. Responsible for assisting personnel with ensuring all hardware platforms, operating systems, utilities and related tools and devices are available for successful management of production schedules and service levels. Assists with analyzing and evaluating system malfunctions and takes appropriate action to correct systems as directed. Escalate security & technical issues to IOC leadership when necessary, documents problems and resolutions. Serve as an escalation for IOC Operator Level I. Maintains IOC Key Performance Indicators. Key Accountabilities Develop and/or promote solutions which support the business requirements and business objectives, and which align with enterprise and departmental goals. Ensure that uniform enterprise-wide application design standards are maintained. Support leadership in managing customer expectations for project implementation and manage stakeholder communications. Engage closely with internal customers to understand what business objectives are desired through technology enablement and work with the Product Management & Product Engineering teams to ensure these projects are successful. Collaborating with stakeholders to ensure that key projects are aligned with business requirements, including budget and finance considerations. Understand the relationship between applications, application architectures and Business processes. Ensure Data Privacy and Data Governance are key considerations in every project engagement. Capture project management initiatives in the appropriate Enterprise architecture repository using the appropriate Enterprise architecture tool. Provide 24 7 remote and office support in IOC. Assist in ensuring that escalated tickets are complete. Maintain knowledge database. Ensure customer threat assessments are handled accordingly. Assigned responsibility for various specific IOC processes. Assist IOC leadership and American Water stakeholders with company initiatives. Monitor and ensure badge production efficiencies. Knowledge/Skills Demonstrated ability to apply application technologies to solve practical problems in a high-tech development environment with multi- function teams for large, complex systems with minimal direction. In-depth knowledge of technology. Strong knowledge of digital technologies and applicability for the water and wastewater industries. Demonstrated ability to apply project management skills to solve practical problems in a high-tech development environment. Excellent verbal, written and presentation skill. A self-starter with ability to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge. Good Collaboration, prioritization and team working skills. Ability to work in a fast-paced dynamic environment with virtual teams. A passion for working on projects where there is some element of unknown and ambiguity. Ability to work independently and take initiative to find/develop solutions for business requirements. Fast learner with attention to detail. Should be receptive to constructive criticism when necessary. Experience/Education Associate degree in Information Systems or similar technology field or equivalent experience. Relevant industry and technical certifications and licenses pertaining to functions being performed. 2+ years' experience working in project management and technology fields required. Travel Requirements As necessary, up to 20% Work Environment Standard office environment and shift work. Competencies Champions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaboratesJoin American Water...We Keep Life Flowing™American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.Nearest Major Market: Philadelphia
Operator, Integrated Operations Center
American Water Works Service Company, Camden
Share Our Purpose. Be Yourself. Feel Valued.People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions.For more information, visit amwater.com and join American Water on LinkedIn , Facebook , Twitter and Instagram .American Water is looking for a Operator, Integrated Operations Center! If you have experience with technology and customer service, then this role is for YOU! Apply TODAY for immediate consideration!Primary RoleMaintain application and application interfaces inventory.Integrate new capabilities into project, product, and program management.Collaborate with other technology domains and business functions to develop innovative business solutions.Implements IOC tactical goals and objectives into successful projects.Maintain project management principles.Responsible for providing frontline support, via call, chat or email, to all American Water employees and contractors.Responsible for assisting personnel with ensuring all hardware platforms, operating systems, utilities and related tools and devices are available for successful management of production schedules and service levels.Assists with analyzing and evaluating system malfunctions and takes appropriate action to correct systems as directed.Escalate security & technical issues to IOC leadership when necessary, documents problems and resolutions.Serve as an escalation for IOC Operator Level I.Maintains IOC Key Performance Indicators.Key AccountabilitiesDevelop and/or promote solutions which support the business requirements and business objectives, and which align with enterprise and departmental goals.Ensure that uniform enterprise-wide application design standards are maintained.Support leadership in managing customer expectations for project implementation and manage stakeholder communications.Engage closely with internal customers to understand what business objectives are desired through technology enablement and work with the Product Management & Product Engineering teams to ensure these projects are successful.Collaborating with stakeholders to ensure that key projects are aligned with business requirements, including budget and finance considerations.Understand the relationship between applications, application architectures and Business processes.Ensure Data Privacy and Data Governance are key considerations in every project engagement.Capture project management initiatives in the appropriate Enterprise architecture repository using the appropriate Enterprise architecture tool.Provide 24 \ 7 remote and office support in IOC.Assist in ensuring that escalated tickets are complete.Maintain knowledge database.Ensure customer threat assessments are handled accordingly.Assigned responsibility for various specific IOC processes.Assist IOC leadership and American Water stakeholders with company initiatives.Monitor and ensure badge production efficiencies.Knowledge/SkillsDemonstrated ability to apply application technologies to solve practical problems in a high-tech development environment with multi- function teams for large, complex systems with minimal direction.In-depth knowledge of technology.Strong knowledge of digital technologies and applicability for the water and wastewater industries.Demonstrated ability to apply project management skills to solve practical problems in a high-tech development environment.Excellent verbal, written and presentation skill.A self-starter with ability to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge.Good Collaboration, prioritization and team working skills.Ability to work in a fast-paced dynamic environment with virtual teams.A passion for working on projects where there is some element of unknown and ambiguity.Ability to work independently and take initiative to find/develop solutions for business requirements.Fast learner with attention to detail.Should be receptive to constructive criticism when necessary.Experience/EducationAssociate degree in Information Systems or similar technology field or equivalent experience.Relevant industry and technical certifications and licenses pertaining to functions being performed.2+ years' experience working in project management and technology fields required.Travel RequirementsAs necessary, up to 20%Work EnvironmentStandard office environment and shift work.CompetenciesChampions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaborates Join American Water... We Keep Life Flowing American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Production Operator
Staffing Resource Group, Inc, Belen
Job DescriptionProduction OperatorTitle: Production OperatorLocation: Belen, NMIndustry: PharmaceuticalShift: 2rd & 3rd Shifts Available!2nd: 1:30pm-9pm3rd: 9pm-7amPay Rate: $15.67 an hr.Employment Type: Contract to hireClient Summary:Best-in-class pharmaceutical products and services to support all phases of solid dose design and development, along with superior technical support dedicated to meeting our customers needs. This company is the design and technical support of advanced coating systems, modified release technologies and functional excipients for pharmaceutical dosage forms.Job Duties:Operates packets sealing machines, paper loading equipment, and ultrasonic sealing equipment Monitors packet quality in accordance within specifications and frequency of checksVisually inspects packets for defects before emptying into final containerAlerts packets technician of defective parts and reports it to the supervisorEnsure participation and cooperation in company implemented ESHA programs. Follow all company safety rulesRead and review process order for specific instructionsFollow all GMP rulesSupport continuous improvement initiatives such as 6S and Performance DialoguesOther duties as assignedRequirements:High School Diploma or GEDBasic mathematical skillsProficiency in English, that is the ability to read, write & comprehend work orders, instructions, correspondence and so on.SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent. For more exciting opportunities please visit our website at www.srg-us.comEOE/ADAIND123