Delivery Coordinator Salary in Tulsa, OK

Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunities, depending on the positionOur Top Installers earn over $80,000 annuallyGenerous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities:Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer's homeInstalls heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics. Designs, fabricates, and installs various ducts and duct fittings as required Performs start-ups on air conditioning and heating systems and other components Delivers excellent customer service and sustains high levels of customer satisfaction. Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Responsible for delivery and removal of equipment needed to complete the installation work Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for • Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer Represents the company professionally, honestly, and ethically in all business matters and concerns Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company's professional image Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities. Assists the Field Supervisor or General Manager with site supervision, planning, and estimating Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction Trains other installers in technical skills and company procedures, as assigned Performs similar/other duties as needed or assignedHealth & Safety Roles and Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devices or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents Does not perform any act that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Qualifications:High school diploma or GED with additional training and 5 plus years' experience in HVAC technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories Proficient in the layout and installation requirements of duct work and duct fittings Advanced mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various installation projects Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Ability to calculate heat gain and loss on buildings using approved methods Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers, including incentive and bonus opportunities, depending on the positionUp to $130,000 on average First Year Total Compensation" Total Compensation is Hourly plus Spiffs/Commissions***Depending on Center this could be moreGenerous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Key Responsibilities:Works under general supervision to perform maintenance calls Performs routine precision tune-ups and maintenance on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects and performs limited diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Assists the Service Technician in servicing heating, air conditioning, ventilation, and refrigeration equipment as well as accessories Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. If necessary, collects payment from customers. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Follows standard procedures and process, ensures that the company vehicle is properly stocked Performs similar/other duties as needed or assigned Health & Safety Roles and Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devises or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents Does not perform act that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Qualifications:High school diploma or GED with additional training and 0 to 2 years' experience in HVAC with technical training certification preferred Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on air conditioning equipment Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Experience performing basic maintenance work on HVAC equipment and related accessories is desirable Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 40 pounds and ability to lift and carry items weighing up to 30 pounds

Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers, including incentive and bonus opportunities, depending on the positionUp to $130,000 on average First Year Total Compensation" Total Compensation is Hourly plus Spiffs/Commissions***Depending on Center this could be moreGenerous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Key Responsibilities:Works under minimal supervision to perform residential and/or light commercial service and maintenance calls Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed Performs similar/other duties as needed or assigned Regular, reliable attendance Health & Safety Roles and ResponsibilitiesReports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devises or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents Does not perform act that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Qualifications:High school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Proficient and able to install a basic duct fitting Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

Location: Tulsa, OKDescription: Our client is currently seeking a Call Center Customer Service Professional - II The individual will be accountable and responsible for the successful fulfillment of all VPS Wholesale SIP orders that are placed by customers in Portfolio and delivered VOIP services in the US. Daily responsibilities will include: Process Local Native Port & MACD Orders submitted by customers in Client Portfolio for Wholesale SIP Product Manage customer activity through all owned milestones: Order Received, Order Validated, Order Rejected, LSR Submitted, FOC Received &Order Activated. Handle and manage customer escalations on Order Issues and Out of Service Scenarios ? Contact customer to verify critical order information. e.g. provide regular implementation reports on all orders in progress. Ensure customers are provided with confirmation of critical service installation dates. Monitor order progress and escalate as appropriate with internal and external suppliers Provide the customer and account teams with frequent updates and status reports (both written and verbal as required). Escalate as required to ensure customer requirements and due dates are met This role will require the ability to provide leadership details for project management for large, complex projects and provide customer communication /coordination as required e.g. weekly calls, written communication, project timelines. This role will require effectively working with supplier teams (ILEC & CLEC) to build strong relationships and manage the success of key performance metrics. This role will be required to work toward improving the overall customer experience by driving change to improve delivery cycle time. What we?re looking for... ? Role will require direct interfacing and daily communication with Wholesale Customers. ? Candidate should have excellent verbal skills and need to harbor an ability to work well in an ambiguous and complex environment. ? Oversee multiple orders, concurrently, for large projects thus should have critical thinking in the decision making process. ? A thorough understanding of voice and data networks; understand how VOIP solutions are technically and systematically delivered. ? Action Oriented, proactive, well organized and a thinker out-of-the-box. ? An autonomous independent thinker who can convert strategic objectives into superior tactical execution within Service Delivery ? Ability to prioritize work independently based on the needs of the business and our customers ? Clear communicator both verbally and in writing..Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Location: Tulsa, OKDescription: Our client is currently seeking a Call Center Customer Service Professional - II The individual will be accountable and responsible for the successful fulfillment of all VPS Wholesale SIP orders that are placed by customers in Portfolio and delivered VOIP services in the US. Daily responsibilities will include: ? This job will have the following responsibilities: Process Local Native Port & MACD Orders submitted by customers in Portfolio for Wholesale SIP Product ? Manage customer activity through all owned milestones: Order Received, Order Validated, Order Rejected, LSR Submitted, FOC Received &Order Activated ? Handle and manage customer escalations on Order Issues and Out of Service Scenarios ? Contact customer to verify critical order information. e.g. provide regular implementation reports on all orders in progress. ? Ensure customers are provided with confirmation of critical service installation dates. ? Monitor order progress and escalate as appropriate with internal and external suppliers ? Provide the customer and account teams with frequent updates and status reports (both written and verbal as required). ? Escalate as required to ensure customer requirements and due dates are met This role will require the ability to provide leadership details for project management for large, complex projects and provide customer communication /coordination as required e.g. weekly calls, written communicationThis role will require effectively working with supplier teams (ILEC & CLEC) to build strong relationships and manage the success of key performance metrics. This role will be required to work toward improving the overall customer experience by driving change to improve delivery cycle time. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

We're Not Just in the Packaging Business-We're in the "Wow" BusinessPregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the company for you. Check out the Pregis Purpose to learn how sustainability and social responsibility is at the very core of our company DNA. Summary of JobPregis is seeking to hire an experienced Planning & Purchasing Manager to continue building and improving the shared service infrastructure across procurement, vendor relations, and cost reduction in a discreet manufacturing environment that specializes in a Machine Building environment. The ideal candidate will possess (1) experience in a manufacturing company of relevant size and complexity; (2) expertise in SIOP (sales, inventory, & operations planning), procurement, materials management, and transportation with experience in the end-to-end supply chain in a business with B2B relationships and dependence on commodity supply; and; (3) a distinctive track record of leading significant operational change and financial results across an enterprise that optimizes cost, quality, and service. The position will manage 3 departments that includes Order Entry, Project Coordination/Planning, and Procurement, with 8 direct reports.Essential Functions and Responsibilities Manages project coordination team for all enterprise accounts working with Field Service Team, Client Advocates, Production Supervisors, Purchasing, and Site Services.Supply side coordinator for SIOP (sales, inventory, & operations planning) working with Product Management and overseeing Procurement to make long-range production plans.Master Planning: Integrates sales orders with master schedule per budgetary guidelines; coordinates availability of raw materials, supplies, equipment, and staff as needed to meet delivery dates.Maintains master distribution schedule for the assigned facility; revises as needed and alerts appropriate staff of schedule changes or delays.Participates in periodic forecasting meetings with sales, marketing, and other related departments; leads additional planning meetings with sales, production, shipping, purchasing, and customer service staff.Coordinates production forecasts with suppliers to ensure adequate supply.Supplier liaison managing product flow along with assisting inventory reduction.Supplier Negotiations and sourcingEstablish vendor relationship and establish vendor development strategies.Works with the Operations Manager on detailed production planning for all machine and custom overhead systems build.Pregis Tulsa Plant liaison between the Tulsa Plant and Europe/United Kingdom Plants on equipment needs.Manages Buyers by contacting vendors for "budgetary pricing" for specialty equipment and materials within budgetary limitations and scope of authority.Confers with production supervision to resolve problems affecting production schedules.Ensures that all contact administration procedures are followed and executed accurately and professionally.Owns, develops, and directs all process SOP's for SAP SD, MM, PP systems.Competency (Knowledge, skills, and abilities)Ability to take coaching well and communicates respectfully with others to ensure a positive teamwork culture.Influencer. Promote positive teamwork culture.Ability to effectively and respectfully communicate with the team during shift transition.Must have experience and extensive knowledge in SAP SD ATP, Independent requirements planning, Capacity planning and SAP material requirement planning.Prior experience as a SIOP Supply Side Coordinator at the SKU level.Must have a strong understanding of Master Planning and Scheduling Strategies.Ability to work in a fast-paced environment, follow standardized work instructions and adhere to safe work practices in a continuous improvement culture.Education and ExperienceBachelor's degree in Business, Supply Chain Management, or equivalent required. Some college with relevant experience will be considered.5+ years' work experience required.Diversity and InclusionWe believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome.Affirmative Action/EEO Statement/InclusionWe offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis' culture and achievements.Visit us at www.pregis.com for more information about Pregis LLC.