Pima Community College Pima Community College Named Top University/College Employer in ArizonaPosition Title: Assistant Program Manager: Prison ProgramDepartment: Continuing Education - District OfficeStarting Rate: Band 6 - $59,500 - $67,700Benefits: SummaryClosed Date: September 27, 2024, 5:00 PM Arizona TimePosition Summary:The Assistant Manager, Prison Programs is responsible for overseeing assigned prison programming. The Assistant Manager will collaborate with faculty, staff, and multiple departments across the college to implement complex educational programming to inmate-students. The Assistant Manager will oversee Pell Grant Funded operations and align college processes within the parameters set forth by the prison system. The Assistant Manager will work inside the prisons and meet with inmate-students regularly. The Assistant Manager works closely with the Advanced Program Manager, State and Federal Prison, on key initiatives.The work schedule for this position is flexible and may include working evenings and weekends.Duties and Responsibilities:Manages and maintains the operations of Pell Grant eligible prison programs. Develops, plans, and implements goals and objectives for prospective and approved Prison Education ProgramsInvestigates and resolves complex inmate-student complaints and issues, including technology related issues, as well as prison-related interruptions in course progression. Meets in person with inmate students regularlyCollaborates with distance education and respective academic departments to facilitate learning within the security limitations set forth by the prison system. Manages technology integrationFacilitates and monitors course scheduling, student enrollment progress, and student persistenceManages, proctors, and facilitates placement testing for students to complete college course requirementsProvides direct service to students in-person and online, as required, to meet eligibility requirements as a potential Pell Grant participantMonitors prison program delivery and services. Coordinates services provided by PCC Financial Aid. Ensures inmate-students receive information and services commensurate with traditional campus learnersAssembles and analyzes a variety of data and statistics relating to the Pell Grant program and summarizes findings, prepares reports, and makes recommendationsConducts all duties and responsibilities of academic advising to Pell Grant students. Provides students with academic support; including student concerns, Pell Grant class placement, and orientation to the program to include Pell Grant program overviewCollaborates with multiple departments and Academic Divisions across the college to ensure program successCollaborates with College staff including Student Services, to assist in transitioning inmate-students upon release from incarcerationAnalyzes and measures operations and processes of assigned area(s); recommends improvement, prepares reports and provides modifications to accommodate student needs at each complex yardFacilitates and attends corrections complex events to provide Pell grant information to students to encourage interest, participation, involvement, and enrollment in PCC courses offered at the prisonParticipates in College and community committees, workshops, meetings, training sessions, task forces, and conferences related to Second Chance Pell Grant opportunitiesSupports the preparation of applications and reports for Prison Education Programs. 16. Performs all other duties and responsibilities as assigned or directed by the supervisorJob Requirements:Bachelor's degree in a closely related field of study andThree to five years of professional level program experienceor An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed abovePreferred:Five plus years of related experienceThe ideal candidate will have the following knowledge, skills and abilities:Knowledge of regulatory compliance principles and practicesKnowledge of principles and methods for promoting programs and servicesKnowledge of internal and external customer service principles and practicesSkill in coordinating and monitoring the work of othersSkill in budget/resource managementSkill in effective communication (both written and oral)Skill in independent decision makingSkill in positive, productive, and flexible customer serviceSkill in problem solving 10. Skill in program development and process improvementSkill in project management principles, processes, and techniquesSkill in organization, coordination and managementSkill in public speakingAbility to adapt and maintain professional composure in emergent and crisis situationsAbility to apply analytical and critical thinking skills as well as draw conclusions and prepare accurate reports of resultsAbility to develop and maintain effective and positive working relationshipsAbility to operate relevant equipment required to complete assigned responsibilities for the positionAbility to work independently