Customer Service Salary in Tampa, FL

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger s driving standards. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - Excellent communication and customer service skills- Must annually pass a DOT regulated medical exam- Must be at least 21 years old- Must be able to lift up to 50 lbs. with or without reasonable accommodation- Ability to operate a delivery van and handheld tablet device- Must have a good driving record Desired - High School Diploma or GED - Any delivery driver experience- Any customer service experience- Provide excellent customer service while delivering orders to the customer- Act as a brand ambassador when discussing Kroger s Seamless Experience and delivery process with customers- Ensure a high degree of professionalism and personal presentation when interacting with customers- Drive a company vehicle safely and in accordance to Kroger's driving standards- Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur- Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards- Control and maintain an accurate record of customer deliveries- Assist fellow drivers that may encounter difficulties while out delivering- Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations- Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor- Complete pre-inspections check of company vehicle before use and report any defects to supervisor- Operate company provided technology devices for mapping and customer interaction- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment.Job Description:You will provide world class support to our global clients to enhance their overall product and service experience. If you strive for excellence in every client interaction, Datasite is the place for you. This position requires an outgoing, confident personality who isn't afraid to call the client to resolve an issue. This role is fast-paced, and the ideal candidate will have a curiosity and passion for learning every day. You will be tasked with not just answering questions but using critical thinking and problem-solving skills to go above and beyond to provide the best client experience. Utilizing your expert product knowledge, you will consult with and guide our clients in successfully configuring and managing their projects on the Datasite platform.This position is remote but required to be located in one of the following metro areas: Minneapolis, Minnesota; Houston or Dallas, Texas; Atlanta, GA; Denver, CO; Phoenix, AZ or Tampa, Florida. While the position is remote, team members are required to attend monthly in-office team days and other occasional events as they occur.Essential Duties and Responsibilities:Exhibit the following qualities:Highly developed sense of integrity and commitment to customer satisfactionPassion for excellenceOut of the box problem solving, never settling for the status-quoGreat listening skillsStrong time managementSolution-oriented mindset, never letting a challenge slow you down.Provide product support by assisting customers with simple to moderately complex questions and problems. Troubleshoot issues to resolution and directly answer user questions.Collaborate with other team members to achieve timely resolution.Respond to service requests via all channels including phone, email, and chat.Provide advice and training to customers on Datasite products via phone and web meetings. Guide customers through consultative discussions including feature demonstrations to meet their specific needs. This includes promoting the benefits of products and features the customer may not currently be using.Assist customers in the setup and configuration of projects and features within Datasite products.Perform work within Datasite applications on behalf of customers at their request.Capture all service requests, interactions, and communications in Salesforce Service Cloud. This includes writing and publishing articles in the Salesforce knowledgebase.Build positive relationships with customers.Develop knowledge of industry and customer use cases and workflow.Delight the customer through every interaction.Other additional duties as may be requested from time to time.Minimum Requirements (Education, Experience, Skills)High school diploma required.Strong technical aptitude and learning agility1-3 years previous experience in a client service or product support environmentStrong communication skills, especially in explaining technical terms in a way that non-technical individuals can understandIntermediate Excel skills required including experience using functions such as VLOOKUP. Strong attention to detail when working with data and spreadsheets with quality of work being the utmost importanceIndependent problem solving and troubleshooting skillsAbility to work well in a team collaboration environmentExcellent organizational skillsPreferred Requirements (Education, Experience, Skills)Expert fluency in Spanish, Portuguese, French, German, Italian or Japanese is a plus but not requiredBachelor's degree in related fieldAdvanced Excel skillsPrevious experience supporting software or SaaS applicationsExperience in the M&A industryAdditional Information (i.e. schedule, hours)Schedule is: Monday - FridayHours are: 10 am - 6:30 pm Central TimeThis position is remote but required to be located in one of the following metro areas: Minneapolis, Minnesota; Houston or Dallas, Texas; Atlanta, GA; Denver, CO; Phoenix, AZ or Tampa, Florida.Remote work location must have high-speed internet access (minimum 25Mbps download & 5Mbps upload speeds)Salary - $23.00 -$27.00 an hourAs a global organization, Datasite knows that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

Total Quality LogisticsTotal Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.If you are unable to apply online due to a disability, contact recruiting at (513) 831-2600 ext. 51454.About the role:As a part of our Billing team, you will specialize in processing payments and billing customers. You will be responsible for providing unparalleled service to TQL’s Sales Teams. This role will manage inbound accounting-related requests via phone, email or in person interaction with a focus on issue resolution, customer satisfaction and relationship development. What’s in it for you:$16.50 - $17.50/hour base pay depending on experienceHealth, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company matchUp to $5,000/year in tuition reimbursementEmployee referral bonus opportunitiesWe win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022) What you’ll be doing:Process incoming paperwork for billing and accounts payableReview all documents for accuracy while ensuring they are filled out completelyMake outbound calls to resolve paperwork issuesCommunicate with sales teams and customers to help resolve any billing discrepanciesAnswer incoming calls and connect them to the appropriate teamProvide excellent customer service to TQL’s internal and external customers through issue resolution regarding billing and payment concernsWork cross-functionally with other sales support departments to help resolve billing and payment issuesAct as a liaison between Sales and AccountingIdentify billing and/or process issues and escalate accordingly What you need:Availability to work 8am – 5pmAbility to take ownership of responsibilities and see tasks through completionExcellent communication skills with great attention to detailProficient with Microsoft Office productsThe desire to be a part of TQL while contributing to our continued growthDemonstrated exceptional punctualityExceptional organizational skills with strong attention to detail Where you'll be: 601 South Harbour Island Blvd., Suite 230, Tampa, FL 33602Category: Accounting/FinancePI239590340

GCC is looking for a candidate who wants to contribute on a significant way with our largest clients and vendors to join our 100% employee owned company. GCC has offices in Tampa, Miami, Spokane, Seattle and Portland - providing motion control solutions for hydraulic, pneumatic and electrically powered applications. Our main corporate division in Tampa handles all accounting, purchasing, operations and customer service for the Florida region. We recently expanded by acquisition into Washington & Oregon in November 2018. Our team continues to grow, and we are proud to be a 100% employee owned company - every employee has skin in the game.This position involves activities that contribute directly and indirectly to customer and supplier's satisfaction objectives. Responsibilities involve the timely, accurate, professional handling of customer transactions within established timeframes, and in compliance with Gulf Controls Company policies, procedures and philosophies. The employee should exercise sound business judgment utilizing an appropriate sense of urgency and sound customer service skills.Specific responsibilities and authorities may include: Answer and respond to customer calls (both internal and external) for sales and service. These calls may include placing and changing orders, quotations, order expediting and/or status, technical information, product availability, complaints, returns/repairs and credit issuesPlacing ordersChanging ordersQuotationsOrder expediting and/or statusTechnical informationProduct availabilityComplaintsReturns and repairsAnd credit issuesManaging customer MRP reportsEnter all orders and quotes into the system within 8 business hoursReturn all calls (including voicemail) within 8 business hoursFollow-through on all inquiries and provide specific feedback to customers on all issues within 8 business hours, if not resolved at point of contactCoordinate activities with other departments such as:Purchasing - inventory levels, price and/or lead-time changes, part number creationAccounting & Finance - credit and invoice issuesWarehouse and Shops - shipping, inventory, product assembly and conversion issuesOutside Sales - customer updates and issuesSupport and participate in the organization's continual improvement program to conform to ISO 9001 requirements and understand the implications of not conforming with the Quality Management SystemOther duties as assignedRequirementsEDUCATION AND TRAININGHigh school diploma, GED, or equivalent secondary educationExperienceTechnically proficient with ERP programs which apply to the Customer Service departmentProficient with PC hardware/software applications, and manufacturer's application softwareExperience working in an ISO 9001 environment a plusKnowledge And SkillsStrong product and pricing skills. Ability to answer model number, light function explanation and pricing for all GCC product linesSound problem solving skills. Ability to make decisions demonstrating initiative and assertivenessStrong interpersonal skills. Ability to work well with customers; team members; and individuals in other departmentsGood communication skills. The ability to articulate technical and conceptual information in a clear, concise and effective wayBenefitsWe offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, family leave and 401(k) plans with company match. A unique benefit GCC offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.What is an ESOP?ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careersStudies also show that retirement account balances for ESOP companies are 2.5 times higherESOP companies grow 2.5 times faster than those companies without employee ownershipResearch shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal

Entry-Level Administrative Assistant / Customer Service ProfessionalLocation: Tampa, Florida Salary: Up to $20 per hourJob Summary:We are seeking a dedicated and customer-focused Entry-Level Administrative Assistant / Customer Service Professional to join our team in Tampa, Florida. This dual-role offers an excellent opportunity for individuals who are looking to begin their career in administrative support and customer service. You will be responsible for providing exceptional customer service while assisting with various administrative tasks. No prior experience is required, but strong communication skills and a commitment to customer satisfaction are essential.Key Responsibilities:Customer Service: Serve as the first point of contact for customers, addressing inquiries, resolving issues, and providing a positive experience over the phone and through email.Administrative Support: Assist with general administrative tasks, including data entry, filing, photocopying, and document organization.Front Desk Reception: Greet visitors warmly, answer incoming calls, and manage mail and deliveries efficiently.Appointment Scheduling: Assist in scheduling appointments and meetings, ensuring proper coordination.Record Maintenance: Keep physical and digital records up to date, maintaining accuracy and confidentiality.Office Supplies: Monitor and replenish office supply inventory as needed to support smooth operations.Correspondence Handling: Draft, proofread, and distribute emails, memos, and other documents in a professional manner.Data Entry: Enter data into spreadsheets and databases with attention to detail and accuracy.Team Collaboration: Collaborate effectively with colleagues to ensure the highest level of customer service and administrative efficiency.Ad Hoc Tasks: Complete various other tasks and projects as assigned by supervisors.Qualifications:High school diploma or equivalent (No degree required).Strong interpersonal and communication skills.Basic computer proficiency and familiarity with office software (e.g., Microsoft Office Suite).Positive attitude, eagerness to learn, and a commitment to customer satisfaction.Ability to adapt to a fast-paced work environment.Professional and courteous demeanor.Reliability and punctuality.Working Conditions:This is a full-time position located in Tampa, Florida.Standard office hours apply, with occasional flexibility for special projects or events.Salary and Benefits:Competitive hourly rate, up to $20 per hour, commensurate with experience.Opportunities for growth and advancement within the organization.Paid time off and holiday benefits.Health and dental insurance options.Contributions to retirement plans (if applicable).A supportive and collaborative work environment.

Must-haves - High School Diploma or equivalent is required - Must be willing and able to ascertain licensure within 6 months. (440 & 620) - One year experience in Customer Service area in any industry - 1 year experience with Microsoft Outlook - Demonstrated experience working directly with customers - Excellent communication skills - Demonstrated ability to navigate through multiple systems and software's while on the phone with customers Plusses - 440 & 620 Customer Service Representative Licensure - property and casualty experience - Fluency in Spanish or other languages a plus Day-to-Day Insight Global's national insurance client is seeking to grow their claims support team. The ideal candidate serves as a liaison between external customers, clients and internal staff. They will provide exemplary assistance and support; addressing customer issues and ensures effective and long-term problem resolution. The Customer Services Representative will be the first point of contact for customers with general questions regarding billing, account information and filling claims. This is an excellent opportunity to grow within an organization that invests in your professional development.

Our customer is a reputable insurance company and they are growing fast here in Tampa Bay! They are looking for Customer Service professionals to join their team who are comfortable managing a high volume of incoming calls while providing exceptional service to their policy holders & agents. The ideal Customer Service Representative will be service oriented, an excellent communicator, and exercise patience & compassion. Upon going permanent, this company offers career growth & development as well as a fun, team oriented environment.Responsibilities:Respond to the service needs of policy owners, general agents, producers, field personnel and home office employees, maintaining ownership until completedAct as primary service contact for customers and agentsRespond to telephone, on line, and written inquiriesProcess policy level transactions within level of authorityConduct research when needed to complete service requestsHandle all service requests within department service standardsPrepare service reports when requestedQualifications:One year experience in Customer Service area (previous call center, retail, and/or hospitality)Proficiency with Microsoft Office products requiredDemonstrated customer service focus / superior customer service skills.Excellent communication skills and ability to interact on a professional level with internal and external personnelResults driven with strong problem solving and analytical skills. Ability to efficiently navigate through systems and websites to maximize time with callers.Ability to work in a fast-paced environment; and manage changing priorities effectively.Ability to work within a call center scheduled environment.Detail-oriented and exceptionally organizedPay: $17 to $18/hourLocation: This is an in-office position only. Schedule: During two weeks of training, the schedule is 9am to 5:30pm. On training is completed, the work schedule will 11:30am to 8pm ONLY. Representatives will need to be flexible for occasional overtime during peak season, or should there be a catastrophic event.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.