IT Salary in Tallahassee, FL

Job DescriptionAs a User Experience Researcher at Stride, you will collaborate closely with marketing, product, design, engineering, and data partners. This role demands a keen understanding of user experience research throughout the product design lifecycle, collaboration with cross-functional teams, a deep-rooted understanding of human-centered design and design thinking, and a comprehensive knowledge of the edTech landscapes. Success in this role will require balancing collaborative team dynamics with autonomy and initiative of individual ownership. You must be able to manage multiple projects simultaneously at different phases of the product life cycle. Above all, you should be a creative problem-solver and enthusiastic team player.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.Independently lead research efforts, in collaboration with stakeholders, to support product development across the product development lifecycle.Collaborate with cross-functional teams of UX designers, product owners, product managers, developers, and researchers to clarify and define research objectives.Employ a variety of research methodologies and tools to understand user experiences, needs, goals, attitudes, and behaviors.Own research operational and administrative tasks like participant recruiting and gift card distribution.Present and communicate research insights to key decision-makers and stakeholders.Equip designers, product managers, and other stakeholders with insights about users' experiences to inform the product strategy and development decisions.Work closely with product teams to ensure features and functionality meets users' needs and addresses user feedback, and develop and maintain a product roadmap that aligns with the company's business goals, budgets, and timelines.Create empathy throughout the organization by continuously sharing insights about the users needs, pain points, and experiences.Supervisory Responsibilities: This position has no formal supervisory responsibilities.Certificates and Licenses: None required.OTHER REQUIRED QUALIFICATIONS: Three (3) years of industry experience in UX research, product research, or related fields (such as psychology, UX design, software development, etc.) OR equivalent combination of education and experience.Proven track record of collaborating with cross-functional teams to develop and execute product strategies.Ability to foster a culture of continuous improvement within the team by identifying areas for optimization and implementing strategies for enhancement.Deep knowledge of human-centered design and product research methodologies, tools, and best practices needed across the product development lifecycle.Excellent communication and interpersonal skills, and ability to work with diverse personalities and cross-functional teamsAbility to work in a fast-paced, dynamic environment.Must be highly organized and able to manage multiple projects simultaneously.Additionally, you should have experience with building surveys, developing unmoderated tests, synthesizing analytics dashboards, and facilitating moderated usability tests and interviews.Ability to pivot and adapt, when necessary.Strategic thinker, creative problem-solver and enthusiastic team player.Microsoft (Sharepoint, Outlook, Word, Excel, PowerPoint, etc.); Web proficiency.Ability to travel up to 5% of the time.Ability to clear required background check.DESIRED QUALIFICATIONS:Bachelor's degree or industry-recognized certification in a relevant field such as human-computer-interaction, human factors, psychology, sociology, or product management.Prior experience conducting user experience or product research within the EdTech sector.Knowledge of the EdTech market and trends.Understanding of GDPA, COPPA, and FERPA standards, and other user experience research ethical standards.Experience using Heap, Hotjar, Qualtrics, UserTesting.com, Figma, and other similar tools related to user experience design and research.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual and open to residents of the 50 states and Washington, D.C. Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate the salary range to be $57,519.75 to $121,792.80. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions.Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Sponsorship not available.Our client is seeking a IT Support Specialist II in Tampa, FL.Skills & Requirements• 3 years of Help Desk experience, including onsite and remote support• 3 years of experience supporting Windows OS (Windows 10)• Must Possess experience in hardware troubleshooting• Must Possess experience with Outlook, Windows, Active Directory, and TCP/IP networks• Experience with KACE ticketing system• Experience with Mac OSX Troubleshooting• JAMF experienceBenefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1164177 - Web Admin

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Sponsorship not available.Our client is seeking a IT Project Manager / Portfolio Data Analyst / Product Analyst in Celebration FL / Hybrid.Role Description• Projects /initiatives assigned to this level tend to be of the highest complexity and strategic priority.• Conduct periodic reviews of projects in plan, confirming or updating overall priority and sequencing. - Assist with data accuracy during monthly forecast as needed.• Maintain strong relationships with business partners and technology teams, providing a conduit for communication of project priorities.• Stay current with portfolio and project process and rules.• Serves as subject matter expert and "go to" person for guidance.• Lead smaller teams of a specific area of focus or expertise through transformative organizational change.• Ability to translate highly technical information into an executive-friendly output.• Understands process controls, looking for ways to drive improvements.• Responsible for consolidation of data or information from various sources.• Accountable for driving execution and delivery of extraordinarily high-profile technical, efforts from start to finish.• Accountable for driving execution and delivery of highly complex technical programs from start to finish.• Participates in developing technical / business approaches and new or enhanced technical tools. - Implements activities that generally impact multiple components / processes and the work of own and possibly other units / teams / projects.• Typically assigned to strategic / complex undertakings.• Work is subject to management review at defined milestones. Operates within the context of defined operating outcomes.Skills & Requirements• 2-4+ years progressive leadership experience• Strategic thinker that is able to connect business outcomes to technology solutions, strong collaborator, analytical, problem solving and decision-making skills• Strong communication skills and the ability to communicate at all levels of the organization; this includes written, verbal, visualizations/deck building and facilitation skills• Proven ability to successfully operate in a highly matrix organization with a diverse set of clients; demonstrated influence vertically and horizontally along with strong interpersonal, partnering, negotiating, and consensus-building skills• Solid understanding of program and project management principles• Experience in business analysis techniques, such as information gathering methods, requirements documentation, process modeling and process mapping.• Strong understanding of all stages in a project lifecycle and delivery approaches, e.g. waterfall, agile, etc. - Strong organizational and time management skills• Understanding of value-driven business outcomes and metrics• Expert proficiency in office productivity software and tools (MS Word, Excel, PowerPoint, Keynote, SmartSheet, etc.)• Expertise with project management tools and Power BI or other visualization tools• Project Portfolio Management (PPM) Tools, such as Clarity, etc.Benefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1164156 - Michelle Salanitro

Job DescriptionSUMMARY: FP&A focuses on the fin activities of the org, such as: controlling its fin resources and ensuring that all fin transactions, systems, and procedures comply with regs, accounting principles, and standards; fin analysis and reporting, taxation, insurance, credit control, AP and AR, inventory and costs control, and budgeting and forecasting; analyzing the org's revenues, liabilities, credit conditions, and other fin indicators to forecast its short, med, and long-term cash flow position; evaluating and recommending investments and other fin instruments to meet cash flow needs; presenting findings and recommendations to top execs; preparing fin reports; ensuring all tax returns, declarations, and other required reports are submitted accurately and timely.ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Prepares annual Budget, monthly forecast, and periodically a long range planOwns financial models - builds models from scratch, improves existing modelsPartners with accounting team to ensure the integrity of the results and submits accruals when neededReviews variances against forecast, Budget, and prior year; tells the story about what is going on in the business area.Prepares value added financial analyses and drives outcomes in business areasIs the trusted financial partner to multiple business partnersDemonstrates knowledge of proper business practicesSupervisory Responsibilities: This position has no formal supervisory responsibilities.MINIMUM REQUIRED QUALIFICATIONS:Bachelor's degree in accounting, economics, finance, math or a related field ANDThree (3) years of experience in financial analysis OREquivalent combination of education and experienceCertificates and Licenses: None required.OTHER REQUIRED QUALIFICATIONS:Experience in Finance (Budgeting, Performance Reporting and financial analysis)Understanding of accounting processes, procedures and internal controlsExperience working within the IT realm and capital expendituresAble to work well as part of a teamPossess very good communication skills - written and verbalExcellent time management and organizational skillsExperience with accounting and finance tools, preferably Net Suite and Hyperion PBCSAbility to travel 5% of the timeHighly proficient in Microsoft Excel and WordAbility to clear required background checkDESIRED QUALIFICATIONS:FA part of an IT organizationOpEx and CapEx reportingWORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual and open to residents of the 50 states, D.C.COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate the salary range to be $57,384.00 - $98,992.80. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job DescriptionAs a Sr. IT Disaster Recovery Engineer, you will be responsible for ensuring the availability and resiliency of critical IT systems and services in the event of a disaster or other disruptive event. Your main duties will include designing and implementing disaster recovery plans, testing and validating recovery procedures, and leading recovery efforts to improve overall resiliency.You will work closely with other IT professionals, including architects, system engineers, and security specialists, to identify critical systems and services, assess their risk of failure, and develop recovery strategies. You will also collaborate with business leaders to ensure that recovery plans align with business priorities and objectives.To be successful in this role, you should have extensive experience in disaster recovery planning, including expertise in modern cloud strategies, backup and recovery solutions, replication strategies, and service containerization. You should also have strong project management skills and be able to lead and coordinate recovery efforts across multiple teams and stakeholders. In addition, you should have excellent communication and interpersonal skills, as you will need to work closely with stakeholders at all levels of the organization to develop and implement recovery plans. You should also have a solid understanding of IT governance frameworks, such as NIST, ISO 27031 & 22301, COBIT and ITIL, and be able to ensure compliance with relevant regulations and standards.Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Lead risk assessments for IT, tabletops and facilitation of continuity exercises.Coordinates and monitors all disaster recovery testing exercise events to ensure activities progress according to event plans, issues are logged, and status reporting is provided to stakeholders.Support disaster recovery and preparedness efforts to mitigate, prepare, respond to, and recover from significant events and incidents that impact Stride.Partner with leadership, application, and technical teams to identify & define gaps, validate requirements, and define solutions that meet or exceed expected RTO/RPO.Work with leadership, application, and technical teams to document DR processes/procedures across Stride's technical environment to ensure that policies, plans, procedures, and strategies effectively provide and support a recovery framework for restoration of critical systems and data to meet or exceed established business, client, and audit requirements.Support the creation and integration of Stride's Resiliency & Chaos Engineering strategy, processes, tools, and execution.Work with technical teams to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational lifecycle.Oversee Disaster Recovery Plans, document preparedness status and reports to management and track status of any agreed remediation items to closure.Provides expert guidance to and coordinates the efforts of relevant technology (infrastructure and application), business, and other function leaders in developing, documenting, and validating recovery procedures & plans.Supervisory Responsibilities: This position has no formal supervisory responsibilities.Minimum Required Qualifications: 8+ years' experience supporting or performing a Business Continuity Management or IT Disaster Recovery role.Bachelor's degree and/or the equivalent combination of education and experience.Understanding of Cloud infrastructure, database, and application development and design.Independent, action-oriented and engagement focused on identifying ways to improve resiliency.Functional knowledge of frameworks such as NIST, ISO 27031 & ISO 22301, COBIT, and ITIL.Experience working with SRE, DiRT, and Chaos Engineering practices.Thorough knowledge and understanding of business continuity and disaster recovery planning techniques, technologies and best practices, methods used in performing risk analysis and business impact analyses.Strong familiarity with AWS services relevant to DR/HA and resilient architectures, including AWS Config, CloudFormation, Load Balancers, Autoscaling, AWS Resilience Hub, AWS Elastic Disaster Recovery.Experience working with enterprise Risk Management solutions (Such as ServiceNow, Archer, Resolver, etc.)Desired Qualifications: Domain Knowledge of Chaos Engineering / Fault Injection and Disaster Recovery best practices.Skilled on Compute and Storage topology, design, and administration in a Microsoft/Unix/Linux environment.Understanding of AWS Regions and Availability Zone concepts, including relationship of various AWS services (EC2, S3, IAM, RDS, etc.).Experience working in an enterprise IT environment (on prem & cloud), evaluating IT system resiliency via recovery plans inclusive of logical and physical (Visio) diagrams.Possesses strong analytical skills to effectively influence recommendations and decision-making, assess impacts, compare solutions, problem solve, and achieve business and/or technical objectives.Ability to act as a change agent, leads and welcomes innovative ideas and drives continuous improvement and service optimization.Desired Certificates:Information Technology Infrastructure Library (ITIL)AWS Certified Cloud PractitionerAWS Certified Solutions ArchitectOTHER Qualifications:This is a remote-based position. Employee will be required to have appropriate local services to work from home on a fulltime basis.Experience working with project management tools that support Agile environments (Jira/Confluence).Ability to work independently and without direct supervision.Clear written and verbal communication skills.Ability to travel 10% of the time.Pass required background check.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· This position is virtual and open to residents of the 50 states and Washington, D.C.Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate the salary range to be $81,045.75- $201,088.80. The upper end of this range is not likely to be offered, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Location: Tallahassee, FLRequirements:Experience managing IT projects (3+ years); Project Management Professional (PMP) Certification; Bachelors Degree in Computer Science, Management Information Systems (MIS) or other technology related field.Preferred: Experience with Project management software tools, methodologies, and best practices; Experience with Florida Information Technology Project Management and Oversight Standards - Rules 60GG-1.001 through 60GG-1.009, F.A.C; Experience with ISO / IEC 20000 Information Technology Service Management; Experience with MS Office Suite (Excel, Word, Project, PowerPoint, Visio); Experience with Microfocus PPMResponsibilities include but are not limited to the following: Draft and maintain project management artifacts, facilitating clear communication and reporting to stakeholders. Evaluate change requests and provide data to the Project Sponsor for informed decision-making. Manage all aspects of the Cloud Migration project across the enterprise, ensuring minimal downtime. Oversee time, cost, and quality management, ensuring projects stay within budget, meet key milestones, and adhere to quality standards. Plan, manage, and coordinate human resources, developing project teams across multiple programs and vendors. Plan and manage project communications, risk mitigation strategies, and stakeholder expectations, ensuring documentation is maintained and knowledge transfer is provided.recblid 6kfrhcio22dsilau1y7o28jwxse29o

Location: Fully remote EST hoursDuration: 6 monthsHours: Part time Weekends (Friday - Sunday)The shift is 8pm-midnight all 3 days. 12 hours a week. There might be times it goes later than midnight, so need someone flexible. Position Description:The general overview of the opp is that there is a Fortinet, Cisco & Aruba implementation / cutover that is currently running The team is looking to bring in a project coordinator to attend the weekend activities and manage the hyper-care periods associated with the work.These circuits / connections are then in a hyper-care period for roughly 24 hours which this coordinator will be asked to manage, contact techs, coordinate tasks and communications on how any issues are progressing. As each day closes, those circuits / connections are then in a hyper-care period for roughly 24 hours. Required Skills:3+ years experience supporting hyper-care for product launch/software update/project implementation (infrastructure project exp)Will need to work off own equipmentBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . We look forward to working with you.Beacon Hill. Employing the Future™

Location: Fully remote CST hoursDuration: 6 monthsHours: Part time Weekends (Friday - Sunday)The shift is 8pm-midnight all 3 days. 12 hours a week. There might be times it goes later than midnight, so need someone flexible. Position Description:The general overview of the opp is that there is a Fortinet, Cisco & Aruba implementation / cutover that is currently running The team is looking to bring in a project coordinator to attend the weekend activities and manage the hyper-care periods associated with the work.These circuits / connections are then in a hyper-care period for roughly 24 hours which this coordinator will be asked to manage, contact techs, coordinate tasks and communications on how any issues are progressing. As each day closes, those circuits / connections are then in a hyper-care period for roughly 24 hours. Required Skills:3+ years experience supporting hyper-care for product launch/software update/project implementation (infrastructure project exp)Will need to work off own equipmentBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . We look forward to working with you.Beacon Hill. Employing the Future™

Location: Fully remote EST hoursDuration: 4+ month contractWe are seeking a skilled and experienced Technical Lead to oversee our cloud and data engineering projects. As a Technical Lead, you will be responsible for guiding a team of engineers, ensuring the successful execution of projects, and maintaining high standards for code quality and performance.Lead and mentor a team of engineers in the development and implementation of cloud-based data engineering solutions.Provide technical guidance and support in areas including cloud infrastructure, data pipelines, and application development.Attend and actively participate in project meetings to provide updates, address roadblocks, and ensure alignment with project goals.Collaborate with stakeholders to define project requirements and deliverables, and track progress against project timelines.Conduct thorough code reviews to ensure adherence to best practices, coding standards, and project requirements.Identify and resolve technical issues and roadblocks that may impact project timelines or quality.Analyze system performance and optimize data processing workflows to enhance efficiency and scalability.Communicate effectively with team members, stakeholders, and other departments to ensure smooth project execution.Required Skills and Qualifications:Must have 3+ years of Technical Lead experienceCode Reviews: Experience in performing code reviews and providing constructive feedback.Cloud Platforms: Experience with Azure cloud services and architecture.Data Engineering: Proven expertise in designing and managing data pipelines using tools like Apache Airflow and Azure Data Factory.Programming Languages: Understanding of Python and Java for data processing and application development. (Will not be doing the development but needs to understand it)Database Management: SQL skills for database querying and manipulation.Containerization: Understanding of Kubernetes and Docker for container orchestration.Communication: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.Team Leadership: Demonstrated experience in leading and mentoring engineering teams.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . We look forward to working with you.Beacon Hill. Employing the Future™

Senior IT Business Systems AnalystAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe,and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $86000 - $141800 SalaryThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $86000 - $141800 SalaryBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you. • Opportunities to work from home • Competitive wages with opportunities to earn annual merit increases • Paid development hours to use for professional and community development! • 18 days of Paid Time plus 8 company holidays, and 2 personal days per year • $1,000 Colleague Referral Program • Enterprise Recognition Program rewarding colleagues for their extraordinary work • Exclusive discounts on travel, activities, and merchandise via work discount program • Colleague Assistance Program that provides free counseling and financial services • Tuition Reimbursement Program including certifications • Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions • Medical, dental, and vision insurance • Pre-Tax FSA and HSA health savings accounts • 401(k) matching • Company paid life insurance • Company paid short term and long-term disability • Healthcare concierge • Pet Insurance• The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY:The Business Systems Analyst works closely with the Product Owner, Business Analyst, and the Development team to define, build, test, and deploy product changes that deliver value to our customers and other business users within the company. The Business Systems Analyst is a functional expert on one or more product systems and is responsible for clearly describing the expected functional behavior of the system through appropriate documentation.IT Business Systems Analyst SeniorAdvanced professional role. Highly-skilled with extensive proficiency. Develops large and/or complex solutions that require analysis and research. Works on multiple projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segments. Coaches and mentors more junior systems analysts. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires 6+ years of demonstrated systems analysis experience with at least one project as the systems analyst lead on a "large" project.GENERAL DUTIES & RESPONSIBILITIES:Organizes and facilitates meetings with Product Owners (PO's), Business Analysts (BA's), business users, subject matter experts, and Information Technology staff to identify and document business needs and objectives, current operational procedures and problems, input and output requirements, data needs and retention, usage, formatting, and security requirements.Ensures the PO, BA, and Development Team have a good understanding of the users of the product, including other systems that may consume the product, to help build a valuable product.Serves as the internal subject matter expert when development is completed by external third party partners.Creates project documentation to describe system changes, such as user stories, process maps, business rules, business and technical requirements, use cases, business models/flows, business model test plans.Ensures that project documentation is written at the appropriate level and size to allow the team to deliver value frequently.Manages a regular cadence for producing, reviewing and obtaining approvals for project documentation to maintain a well-refined and prioritized backlog that supports the Development Team availability/velocity.Performs system/functional testing and demos to ensure product changes meet acceptance criteria.Works with Quality Assurance in the coordination of acceptance testing to user groups for any rollout of major enhancements or projects.Understands and applies the approved IT methodology and SDLC, i.e., Waterfall, Agile.Performs other related duties as required.Performs research and analysis to support business operations and presents findings to stakeholders.Performs research and analysis for technical requirements regarding Customer SLA's, Compliance and Security requirements, etc.Plans and designs technology business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.EDUCATIONAL AND EXPERIENCE REQUIREMENTS:A Bachelor's or Master's degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience.Relevant systems analysis experience required for most job levels within this job family- additional details further below.Preferred contact center background and telecommunications background.GENERAL KNOWLEDGE, SKILLS & ABILITIES:Knowledge of One Call's products and services.Knowledge of claims management industry.Knowledge of end-to-end systems development life cycles (i.e., agile, scrum, waterfall, iterative and other modern approaches to software development).Knowledge of industry-standard process methodologies (e.g., Six Sigma, LEAN, ISO, CMM, etc.)Proficiency in solutions design and requirements definition disciplines leveraging model-driven design-based tools and techniques including conceptual solution component models, business process models, use cases, etc.Proficiency in standard office software, such as MS Office, Visio, MS Access, etc.Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)Willingly shares relevant technical and/or industry knowledge and expertise to other resources.Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management, and time management skills.Ability to persuade and influence others on the best approach to take.Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed.Resourceful, open-minded and proactive in gathering information and sharing ideas.PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT:For roles located in office or home settings, this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.For roles located in the field, this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height).Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.The work environment utilizes florescent lighting; noise level is moderate.The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.Please be advised this job description is subject to change at any time.