Customer Service Salary in Scottsdale, AZ

What you'll do atYou play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities CashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

RESPONSIBILITIES:Kforce has a client that is seeking a Service Desk Tech in Scottsdale, AZ.Summary:The Service Desk Tech Lead will provide end-user and visitor support in accordance with established operational and procedural measures and document events for reference/tracking and compliance purposes. Service desk hours are 8-5.Duties: Receive, prioritize, and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) Escalate complex events to appropriate individuals, as necessary Manage user and device event tracking through global ticketing system Provide technical and troubleshooting assistance related to MS Windows/Office, MACs, and other desktop applications Source computer hardware, mobile devices and other technology tools and products and coordinate approval and payment Receive, configure, and deploy computer hardware, software, mobile devices and other technology tools and products Enroll and administer mobile devices Maintain and support office telephone systems and software, audio-visual (AV) equipment and multi-function printers Manage user/computer/group objects within Active Directory (e.g., password resets, adds/moves/changes, folder/share permissions) Provide limited technical and troubleshooting assistance related to the company's critical business systems Perform on-call duties and technical implementations/upgrades that may occur after normal business hours and on weekends as required to minimize business impact Assist division/corporate IT teams in becoming and remaining compliant with the company's IT security policies and minimum standards Perform and document quarterly self-assessments and monitoring activities Participate in the creation and maintenance of enterprise operations documents (i.e., policies, standards, procedures, and guidelines)REQUIREMENTS: Bachelor's degree in Computer Science, Information Systems, or other related field, or equivalent work experience preferred A+ Certification and ITIL Foundations Certification a plus; Equivalency: Three-seven years of experience - Service Desk Technician II One to three years of relevant experience General understanding of how financial systems support business goals and objectives Self-starter who takes initiative and requires minimal supervision Strong analytical and problem-solving skills, systematic thinking, and a good understanding of technologies deployed in the IT environment A positive Customer Service oriented attitude is required Customer focused with the ability to communicate to, and develop relationships with, all levels of the organization Excellent written and oral communication skills Team mentality and the ability to work effectively with diverse stakeholders Attention to detail Ability to multi-task Ability to accomplish tasks by established deadlines and to use time efficiently to balance competing demands and priorities Occasional travel (up to 10%) The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Faith Technologies, a division of Faith Technologies Incorporated (FTI), is an energy expert and national leader in electrical planning, engineering, design and installation. As a comprehensive authority in the field of electrical and energy services, Faith leads industry change through a dedicated investment in technology, strategic project consulting and process engineering that drives productivity, value, and above all, safety. Through innovative practices, Faith drives trends in growth and development with continual investment in their merit-based employees' skill, leadership and career development.The Field Service Representative - Power Distribution is accountable for installation, inspection and testing, troubleshooting, and adjustment, repair or replacement of customer equipment. Provides documentation, including test reports and service summary to customer. Instructs customers and personnel on the operation and maintenance of equipment. Performs warranty work and start-up service. Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Provides technical support in product service, product training and applications. Analyzes complex problems in equipment and machinery and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the faults. Consults with product support and engineering personnel to determine solutions to complex problems in system operation. Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist. Assists in the development of design modifications. Implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance. Maintains service equipment, tools and documentation. Local Regions in Following Locations: New Orleans, LA - Columbia, SC - Phoenix, AZ - Dallas, TX - Columbus, OH - Stafford, CT - Richmond, VA - San Antonio, TX - Quincy, WA - Cheyenne, WY - San Francisco, CA - Chicago, IL - Des Moines, IA - New York City, NY - Baltimore, MD - Detroit, MI - Indianapolis, IN MINIMUM REQUIREMENTS Education: Completion of an electrical apprenticeship (8,000 hours) or a Bachelor's degree in Electrical Engineering or Experience: Military experience within the following positions: Navy Nuclear Electronic Technicians and Electrician's Mate or Experience: Electrical start-up and testing experience including: circuit breakers, transformers, switchgear, VFDs, PLCs, and capacitor banks Required: The ability to effectively communicate in the English language. This includes the ability to understand the spoken and written word as well as speak in English. Travel: 50%Work Schedule: This position works between the hours of 6 am to 6 pm, Monday through Friday. May vary based on customer demands and can include, but is not limited to: nights, weekends, and holidays. KEY RESPONSIBILITIES Contributes to Field Services small projects coordination and execution on customer site (end of life, modernization, upgrade, etc.). Provides support to Level 2 and Level 3 FSRs as it pertains to removal of electrical equipment. Interprets blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements. Performs basic audits of customer's electrical systems and equipment. Documents all required information for each site (technical report). Communicates with Project Coordinator to ensure smooth execution. Properly documents, labels, and returns all defective parts utilized in the repair of equipment to the designated disposal/repair location. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. SURGE your career forward!Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals. Your Personal Growth : Build your career path by taking advantage of our industry leading training and leadership development programs. Leverage Technology : Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment. Uncompromised Safety : When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else.We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program.We pride ourselves on a "Ground up Growth" mentality that puts you in the spotlight. Becoming a member of the FTI team means you've officially put yourself in the driver's seat of your career. Through our career development and continued education programs, you'll have options to position yourself for success.FTI is a "Merit to the Core" organization, and we pride ourselves on our ability to reward and recognize top performers.BENEFITS ARE THE GAME CHANGERFTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include:Medical, Dental, Vision, and Prescription Drug InsuranceCompany-Paid Life and Disability InsuranceFlexible Spending and Health Savings AccountsAward-Winning Wellness Program and Incentives401(k) Retirement & 401(a) Profit Sharing PlansPaid Time OffPerformance Incentives/BonusesTuition ReimbursementAnd so much more!*Regular/Full-Time Employees are eligible for FTI benefit programs.We stand strong in our values as we work to Create World-Class Opportunities to Succeed through:Uncompromised focus on keeping people SAFE.Building TRUST in everything we do.REDEFINING what's possible.Rewarding individual results that create TEAM SUCCESS.If you're ready to learn more about growing your career with us, apply today!Faith Technologies, Inc. (FTI) is an Affirmative Action Employer/Equal Opportunity Employer. FTI will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. Faith Technologies, Inc. will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.

Purpose of the Job/Duties & Responsibilities:Liaise between IT and customer (internal and external), ensuring effective communication to end users in both technical and commercial teams. Give system demonstrations to customer. Train internal and external customer on application and technical solutions. • Conduct analysis that includes data gathering and requirements specification, processing, analysis, ongoing deliverables, and presentations. Actively oversee and direct technical integrations (e.g. EDI, XML, API) between customer and EFL supply chain applications. Maintain strong customer (internal and external) relationships by improving customer experience with onboarding new technology solutions. Document user guidelines/procedures and train users on new technology services.Troubleshooting technical issues and facilitate end user concerns back to the technical teams. May perform administrative tasks, such as managing team performance, user compliance, adoption rates, manage projects, fixing reliability issues, track service metrics, etc. Draft RFP responses that represent the technical aspect of our business solutions. In conjunction with operations, commercial, and technical teams, craft the right messaging for internal/external customers. Collaborate with the Global IT team members to understand current developments. Work alongside and elevate existing team members skill sets in step with best practices. Other responsibilities as assigned.Qualifications and Characteristics:BS in Information Technology, Computer Science and 3-7 years of relevant experience, or Supply Chain with technical experience. 3-5 Years of Transportation, Logistics, Supply Chain Experience Expert in translating technical details into a format easily communicated to non-technical team members. Strong communication skills (written and verbal) Experience with EDI messaging Experience working with, as well as supply chain technology. § Familiarity with cloud technologies (Azure), Java, Python, Power Automate, CargoWise, Info-X would be beneficial, but not necessary.

Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Arizona.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family! Minimum - High School Diploma or GED - 6 months related experience or training; or equivalent combination of education or experience - Effective interpersonal and customer service skills- Good math skills (ability to add, subtract, multiply and divide)- Sound judgement/decision making skills- Friendly, approachable/outgoing demeanor/team player- Ability to work in a fast paced environment- Good oral and written communication skills Desired - Familiar with Microsoft Office Word and Excel- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation- Determine work priorities and task lists to consistently maintain adequate front end conditions- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste- Communicate pricing and signage discrepancies to the pricing coordinator- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Customer advocate role supporting our members and providers, facilitating care and service. This is a service position providing assistance to Magellan's members, providers, and clients regarding various aspects of our programs, policies, and procedures. Responsibilities include handling incoming/outgoing calls related to healthcare related benefits. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations are to provide outstanding service to internal and external customers and strive to resolve callers' needs on the first call. Performance expectations are to meet and/or exceed customers' expectations and our quality standards.Researches, articulately communicates medical information regarding a variety of services including: educating providers on claims, member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality/Protected Health Information (PHI.).Meets key performance indicators and service standards while showing compassion to members and providers per Magellan's values and mission.Identifies and responds to crisis calls with appropriate resource.Facilitates routine referrals and triage decisions not requiring clinical judgment.Comprehensively assembles and enters patient information into the appropriate delivery system.Demonstrates flexibility in areas such as job duties and schedule to aid in better serving members and help Magellan achieve its business and operational goals.Supports team members and participate in activities to help build a high-performance team.Assumes full responsibility for self-development and career progression; proactively seek and participate in ongoing training sessions (formal and informal).Responsible for staying abreast of operational changes, updating self to ensure accuracy.Assists efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies.Leads or participates in activities as requested that help improve Care Center performance, quality, and culture.Navigate Magellan's systems, document customers' comments/information and forwards required information.Responsible for reading and retaining information disseminated through multiple resources, ensuring calls are addressed accurately and appropriately per account information.Other Job RequirementsResponsibilities1- 2 or more years of customer service experience.Must be able to talk and type simultaneously, with attention to detail.Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment.Responsible for meeting monthly individual call center metrics.Must agree to recording and evaluations for training and compliance.Must be proficient with keyboard functions and navigation between multiple computer applicationsGeneral Job InformationTitleCustomer Experience Associate I, HealthcareGrade17Work Experience - RequiredCustomer ServiceWork Experience - PreferredCall Center, HealthcareEducation - RequiredGED, High SchoolEducation - PreferredAssociate, Bachelor'sLicense and Certifications - RequiredLicense and Certifications - PreferredSalary RangeSalary Minimum:$31,175Salary Maximum:$46,765This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Job Description Summary The Guest Services Agent (GSA) is the main point of contact for our guests and therefore, represents the brand as all guests enter the hotel. The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel. The GSA serves as the point person with regards to the Front Desk technology systems and in-house guest relations during their shift.Job DescriptionDUTIES AND RESPONSIBILITIES:• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the SonestaG.U.E.S.T. standards.• Register guests, issue room keys, and provide information on hotel services and room location. Answer phonesin a prompt and courteous manner.• Accurately process all cash and credit card transactions in accordance with established procedures including butnot limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.• Responsible to maintain the security of cash, credit card transactions, and guest information.• May routinely book guest reservations for individuals and/or groups that are requested either by phone or fromwithin the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms wherepossible to maximize revenue.• Follow the overall seasonal demand reservation strategy as communicated by the hotel management team withregard to room type and length of stay pricing.• Promote teamwork and quality service through daily communication and coordination with other shifts anddepartmental management.Follow all local laws with regard to alcoholic beverage sales.• Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.• Issue, control and release guest safe-deposit boxes.• Comply with federal, state and local laws regarding health, safety, and alcohol services.• Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:• High School diploma or equivalent required.• One year of previous hotel experience, or retail customer service preferred.• Experience with Microsoft Office and Opera systems preferred.• Previous background from the extended stay industry preferred.• Ability to speak, read, and write fluent English; other languages beneficial.• Professional verbal and written communication skills.• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.• Problem solving, reasoning, motivating, organizational and training abilities preferred.• Will be required to obtain a ServSafe certification.• May be required to obtain a TIPS certification.• Valid driver's license required.• Frequently standing up, bending, climbing, kneeling, and moving about the facility.• Carrying, lifting or pulling items weighing up to 50 pounds.• Frequently handling objects and equipment.• Standing for extended periods of time.• Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Description Are you ready to take the lead in revolutionizing sales and customer relationships within the Blood Services Division (BSD) at Vitalant? We're seeking a visionary Vice President of Sales who thrives in a dynamic environment to drive our growth and strategic direction.In this role, you'll be the executive leader behind all sales activities, driving success that resonates with our company values and objectives. You won't just be managing a team-you'll be inspiring them to greatness and guiding them towards the achievement of our growth targets and long-range strategic plan.Collaboration is key, and you'll be working hand in hand with top executives to develop and implement a national sales strategy that sets us apart in the healthcare industry. From national health systems to regional markets, you'll be the architect of our expansion, identifying new opportunities and forging lasting partnerships.But it's not just about closing deals-it's about building relationships. You'll be the face of BSD, nurturing connections with our key customers and our team of Regional Account Directors and developing innovative training programs that empower them to succeed. You'll also be the guardian of our contracts partnering with internal operations, legal and financial experts to establish agreements and pricing strategies that form the backbone of our operations.In short, this isn't just a job-it's a chance to make a real impact. So if you're ready to unleash your creativity and drive our sales efforts to new heights, we want to hear from you. Join us in shaping the future of blood services and saving lives one sale at a time. This role can work from home remotely anywhere in the United States. DUTIES AND RESPONSIBILITIES: Provides effective leadership to achieve high levels of service and product quality, financial results, and other criteria in accordance with policies, goals, and objectives. Hires, supervises, trains, and evaluates performance of assigned personnel. Identifies and effectively resolves personnel issues. Develops a business plan and sales tactics that ensures attainment of sales goals and profitability in accordance with the Vitalant sales strategy. Provides effective leadership and directs sales efforts by establishing sales territories, quotas, and goals. Monitors and evaluates annual sales plan and expense plan for each territory. Reviews and analyzes activity in each territory. Plans and conducts sales meetings designed to inform and convey existing and new product knowledge and applications, and enhance and develop sales skills. Ensures regular (quarterly, semi-annual or at least annual) customer business reviews are conducted for all customers to review performance, usage, business issues and opportunities with the involvement from the local division leadership (Division Vice President and/or Hospital Services leadership). Manages the preparation, communications, and negotiations of national and hospital systems' contracts. Leadership over a customer advisory council for customer market guidance and product / service roadmap development. Ensures consistent administration for local and regional contract management. Establishes and maintains effective business relationships with executive decision makers for key accounts. Pursues identified business prospects, participating actively in the planning and sales process for new business opportunities. Maintains accurate records of all pricings, sales and activity reports submitted by Regional Account Directors to ensure proper billing of customers. Maintains and enhances a customer Return on Investment (ROI) worksheet to determine appropriate margin and pricing for Vitalant hospital customers. Oversees customer management efforts for all customers. Ensures the development and maintenance of account plans for key accounts. Ensures sound customer service and working relationships with key staff of customers and assures routine sales calls are conducted on assigned customers with the purpose of pursuing account plan objectives and monitoring and improving service. Works with Sr. Vice President of Biotherapies to ensure alignment with BSD strategy and to support biotherapy sales strategies. Participates in the annual budget preparation and ensures adherence to approved department budget. Remains abreast of changes and developments in the industry. Establishes and maintains a network of professional relationships, both inside and outside the corporation. Represents the company through participation in national, regional, and/or local professional organizations. Requirements Knowledge/ Education Bachelor's degree required. Master's degree preferred. Thorough knowledge of all aspects of sales and marketing including: business management, financial management forecasting, and sales training required. Experience Ten years sales and marketing experience in the biological, pharmaceutical, blood service, or plasma industry required. To include: • Five years at a senior management level. Skills/Abilities Must possess the skills and abilities to successfully perform all assigned duties and responsibilities. Must be able to maintain confidentiality. Must have analytical, statistical, personal organization, and problem solving skills. Must have a participative management style, strong team development, and coaching skills. Ability to think strategically and independently. Able to organize, prioritize, and execute a variable workload and multiple priorities. Ability to establish priorities and follow through on projects, paying close attention to detail with minimal supervision. Ability to work in a team environment and participate as an active member of management. Must have proficient computer skills.Summary About Us Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 bl ood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development. EEO/Minorities/Females/Disabled/Veterans Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to [email protected] to let us know the nature of your request.For more EEO information about applicant rights click here

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:The Senior Manager, Customer Success will oversee the management of merchant relationships within the North America Enterprise segment. They will lead a team of 7-10 Customer Success Managers and be responsible for driving key targets within the existing customer base. The focus will be on providing a great experience for customers, retaining their business and enabling revenue growth through close partnership with the Enterprise Sales Team. The position is highly visible within PayPal's Sales Organization and involves frequent interaction with senior leaders internally and externally. The ideal candidate has payments industry expertise and a passion for great customer experiences, winning in the market and delivering on commitments. They have a proven track record of leading and transforming a large people organization with a highly motivated and effective team.Job Description:Senior Manager, Large Enterprise Customer SuccessJob DescriptionFueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.The Senior Manager, Customer Success will oversee the management of merchant relationships within the North America Enterprise segment. They will lead a team of 7-10 Customer Success Managers and be responsible for driving key targets within the existing customer base. The focus will be on providing a great experience for customers, retaining their business and enabling revenue growth through close partnership with the Enterprise Sales Team. The position is highly visible within PayPal's Sales Organization and involves frequent interaction with senior leaders internally and externally. The ideal candidate has payments industry expertise and a passion for great customer experiences, winning in the market and delivering on commitments. They have a proven track record of leading and transforming a large people organization with a highly motivated and effective team.Requisite ResponsibilitiesLead team of Customer Success Managers, managing performance, quality and engagementStrategic and commercial management of North America Enterprise Portfolio consisting of various verticals and productsReport on portfolio performance, monitor and track KPIs and adjust strategic direction where needed, including implementation of new initiatives and pricing strategiesImplement and deliver on innovative new programs in partnership with cross-functional partners to ensure continuous business successSet example for Customer Success Managers, demonstrate a constant customers-first mentality and drive customer advocacy internallyDevelop strong external relationships with decision makers, including C-level Executives, effectively navigate large org charts to deepen breadth of customer contacts and create new championsProactively address strategic and product roadblocks to constantly improve the customer experience, subsequently optimizing success and mitigating churnEnsure processes and procedures are standardized and applied, continuously improving them further in collaboration with leadership counterpartsManage, prioritize and delegate work based on sales and activity pipelines paired with data analysis in close partnership with support functions and other teamsCollaborate heavily with Sales, Revenue Operations and Professional Services teams to achieve joint targetsApply innovative thinking with a passion for problem-solving, healthy pragmatism and hands-on leadership mentalityEnsure internal and external processes & procedures are up to standard and applied as required, improving them further in collaboration with other leadersKey Experience 5+ years of experience in managing Sales, Relationship / Account Management or Customer Success teamsEnthusiasm for successfully leading and transforming large teamsLeadership experience with demonstrated ability to build a highly motivated and effective team, fostering an open, collaborative environmentSolid track record of over-achieving performance metrics including revenue targetsExceptional communication skills and ability to collaborate and influence effectively in a complex organizationStrong analytical mindset and proven ability to turn data into actionCross Selling and Account Development experience in a B2B contextExperience in building and leading a geographically distributed teamPayments / e-commerce / banking industry experience in a plusWe're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] Job Description:Subsidiary:PayPalTravel Percent:0Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.