Accounting Manager Salary in Schaumburg, IL

About Marsh McLennan Agency MidwestMarsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.As a customer focused insurance expert, the Senior Account Manager drives the successful policy delivery and service to our clients. Working with the Producer and/or Account Executive, they plan, execute and track a customized service plan for each client. The Senior Account Manager builds effective, personalized working relationships with clients and prospective clients, learning their risk and insurance program needs. They engage the full service team and resources as appropriate to create measurable value and efficiencies in our clients' business. The Senior Account Manager also has a thorough understanding of the marketplace and industry, and uses that expertise in placing coverage and negotiating terms in reviewing coverage and program options and understanding associated details. They defines the success of this role as the smooth facilitation of a collaborative service experience.EXECUTION OF CLIENT SERVICEWorks with Producer and/or Account Executives, service team, and other internal departments to plan, execute, and track customized service strategy for each client, designed to create measurable value and efficiencies in their businessesManages creation of proposals, providing summary of programs and options, service plan, and other specific deliverables designed to support clients in making decisions about insurance programsBuilds personalized client relationships through demonstrated ownership of the service plan and multiple channels of communication such as phone, email, and in-person meetingsAnalyzes risk, coverage, program structure and recommends options; executes coverage and program changesOversees the accuracy and display of information in client portals; consults with and enacts client decisions on access to portal by their staffLeverages insurance knowledge and communication skills to explain coverage terms, program options, and other items to clients as neededWorks with internal departments to ensure cohesiveness and timeliness of service execution, and creates report of service plan execution through commitment reportTakes an enterprise-wide approach to client service by collaborating with other service teams to create a cohesive client service experienceManages time to prioritize workload, client service requests, and service parameters on business processesCLIENT RELATIONSHIP MANAGEMENTAttends various meetings throughout the yearConducts meetings independently with clients when necessary, to fulfill commitments made in the service strategyDemonstrates knowledge of, and researches, individual states regulations and carrier programs necessary for multi-state accountsDemonstrates previous experience handling accounts, including the ability to navigate through diagnostic and financial analyses for these accountsDisplays advanced comprehension of compliance within disciplineManages account activity assigned by Producer/Account ExecutiveCommunicates with clients regarding insurance, claims or administrative problems and works as a liaison to resolve escalated issuesDemonstrates the understanding and ability to speak to strategic and complex insurance programsMARKET STRATEGY AND NEGOTIATIONWorks with service team to effectively manage and oversee new business and renewal processes by following workflow procedures and best practicesCreates submission for underwriters, by engaging with clients and prospective clients on their exposures, coverages and program needs, assembling into submission package following best practicesCommunicates with underwriters on submissions and negotiates premium, coverage, and other terms on behalf of clientsEvaluates coverage, terms, and conditions of quotes received from underwriters; compares quote options from multiple carriers and presents coverage comparisons as requested Remains current on forms, coverage, insurance carriers, industry trends, and legislationMaintains positive working relationships with insurance carriers, attends meetings and events as appropriate, and proactively learns about their products and underwriting approachesIndependently evaluates client's current coverage programs and collaborates with the Producer/Account Executive to recommend market strategy and plan designIdentifies and recommends additional products, services and coverage levels that enhance client programsReviews and presents potential deficiencies in quotes and successfully negotiates with carriers to obtain rate reliefAssists in the development of RFPs as requested on behalf of client/prospective clientDATA AND PROCESS INTEGRITY Consistently follows client service workflows and appropriately engages internal resources such as process support team, procedure manuals and reporting tools to ensure efficiency and accuracy of executionAccurately maintains complete client files including the clear documentation of account detail in agency management systems including policy information, activities, attachments, and correspondenceAchieves desired levels of data completeness and process integrity by consistently meeting activity timelines, quality metrics, and goalsSERVICE PLATFORM IMPLEMENTATIONSchedules, conducts and facilitates meetings as neededImplements programs, acting as a liaison and coordinating meetings and trainings for all parties when necessaryCreates and provides review of various reports with producer and clientPEER RELATIONSHIPS Participates in ongoing scheduled meetings with service team to discuss accounts, renewals, service needs, service platform, etc.Trains, guides and mentors Client Service Representatives and other peers Communicates effectively with Client Service Representatives and provides timely and complete information to allow them to establish positive client relationships and efficiently manage their processes and workloadDevelops successful and effective working relationships with Producers, Account Executives, Client Service Representatives, service team members, managers, carriers and members of other departmentsREQUIRED:Upon hire, Producers License for Fire/Casualty or Life/Health, as appropriate for role3+ years of Account Manager experience within an insurance brokerage, or comparableExperience with strategic planning and implementation of complex accountsPREFERRED:BS/BA in Business, Insurance or related fieldCPCU, ARM, CEBS or other professional insurance designation related to disciplineExperience working with agency management systemsAdvanced skill level in Microsoft Office suiteA Great Place to Work. A Great Place to Perk.Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:Medical, dental, vision, 401K benefits and moreThe flexibility to work at home or an officeA paid day off to volunteer and company-organized volunteer eventsUp to $1,000 per year in matching charitable donationsUp to $750 per year in wellness rewardsA company-wide mentality that you can never appreciate your co-workers too muchWho You Are is Who We AreMMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.#MMAMW#MMAEHB

About Marsh McLennan Agency MidwestMarsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.The Client Service Representative (CSR) is the oil that makes our exceptional client service machine run smoothly. They perform transactions and tasks essential to managing efficient insurance, benefit, and/or risk management programs. The CSR executes policy and plan changes, provides evidence of insurance, and helps create proposals that exhibit complex programs in more easily understood and comparative formats for our clients. They assist in keeping our client information up to date in our agency management system, facilitating a collaborative service experience and empowering our client portal. The CSR works closely with the full account servicing team to answer questions, access and deploy resources, place coverage, and negotiate terms and conditions on behalf of clients.EXECUTION OF CLIENT SERVICESupports Account Managers, Producers, Account Executives, and other internal department members to flawlessly execute MMA Midwest's service strategy for each client, designed to create measurable value and efficiencies in their businessesProcesses plan changes, as needed or requested by the client, checking for consistency and documenting in the appropriate systemBuilds personalized client relationships through demonstrated understanding of the service plan and multiple channels of communication such as phone, email, and in-person meetingsLeverages insurance knowledge and communication skills to explain coverage terms, program options, and other items to clients as neededWorks with internal departments to ensure cohesiveness and timeliness of service executionManages time effectively to prioritize workload, client service requests, and service parameters on business processesDATA AND PROCESS INTEGRITYMaintains accurate and complete client data in agency management systems including policy detail, activities, and attachmentsConsistently achieves data integrity and meets activity timeliness, quality metrics, and goalsFollows processes and procedures in servicing workflow, maintaining appropriate and clear documentation of client and carrier conversations, taking appropriate action, and following up as requestedUtilizes internal resources for identified processes to ensure efficiency and consistency in executionPEER RELATIONSHIPSProvides feedback and shares information at team meetingsParticipates in ongoing scheduled meetings with service team to discuss accounts, renewals, service needs, service platform, etc.Develops successful and effective working relationships with Producers, Account Executives, Account Managers, service team members, managers, carriers, and members of other departmentsCommunicates effectively with Account Managers and provides timely and complete information to allow them to effectively manage service executionREQUIRED:Upon hire, Producers License forLife/HealthPREFERRED:BS/BA in Business, Insurance or related fieldIntermediate skill level in Microsoft Office SuiteA Great Place to Work. A Great Place to Perk.Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:Medical, dental, vision, 401K benefits and moreThe flexibility to work at home or an officeA paid day off to volunteer and company-organized volunteer eventsUp to $1,000 per year in matching charitable donationsUp to $750 per year in wellness rewardsA company-wide mentality that you can never appreciate your co-workers too muchWho You Are is Who We AreMMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.#MMAMW#MMAEHB

About Marsh McLennan Agency MidwestMarsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.The Account Manager is at the center of ensuring the successful delivery of exceptional service to our clients. Working with the Producer and/or Account Executive, they plan, execute, and track a customized service plan for each client. The Account Manager builds effective, personalized working relationships with clients and prospective clients, learning their risk and insurance program needs. They engage the full-service team and resources as appropriate to create measurable value and efficiencies in our clients' businesses. The Account Manager also has an understanding of the marketplace and industry and uses that expertise in placing coverage and negotiating terms and conditions on behalf of clients. Managing the proposal and renewal processes, the Account Manager supports clients in reviewing coverage and program options and understanding associated details. The Account Manager oversees the accuracy of client information in our agency management system, facilitating a collaborative service experience and empowering our client portal.Execution of Client ServiceWorks with Producer and/or Account Executives, service team, and other internal departments to plan, execute, and track customized service strategy for each client, designed to create measurable value and efficiencies in their businessesManages creation of proposals, providing summary of programs and options, service plan, and other specific deliverables designed to support clients in making decisions about insurance programsBuilds personalized client relationships through demonstrated ownership of the service plan and multiple channels of communication such as phone, email, and in-person meetingsAnalyzes risk, coverage, program structure and recommends options; executes coverage and program changesOversees the accuracy and display of information in client portals; consults with and enacts client decisions on access to portal by their staffLeverages insurance knowledge and communication skills to explain coverage terms, program options, and other items to clients as neededWorks with internal departments to ensure cohesiveness and timeliness of service execution, and creates report of service plan execution through commitment reportTakes an enterprise-wide approach to client service by collaborating with other service teams to create a cohesive client service experienceManages time effectively to prioritize workload, client service requests, and service parameters on business processesMarket Strategy and Negotiation Works with service team to effectively manage and oversee new business and renewal processes by following workflow procedures and best practicesCreates submission for underwriters, by engaging with clients and prospective clients on their exposures, coverages, and program needs, assembling into submission package following best practicesCommunicates with underwriters on submissions and negotiates premium, coverage, and other terms on behalf of clientsEvaluates coverage, terms, and conditions of quotes received from underwriters; compares quote options from multiple carriers and presents coverage comparisons as requestedRemains current on forms, coverage, insurance carriers, industry trends, and legislationMaintains positive working relationships with insurance carriers, attends meetings and events as appropriate, and proactively learns about their products and underwriting approachesData Process and Integrity Consistently follows client service workflows and appropriately engages internal resources such as process support team, procedure manuals and reporting tools to ensure efficiency and accuracy of executionAccurately maintains complete client files including the clear documentation of account detail in agency management systems including policy information, activities, attachments, and correspondenceAchieves desired levels of data completeness and process integrity by consistently meeting activity timelines, quality metrics, and goalsPeer Relationships Participates in ongoing scheduled meetings with service team to discuss accounts, renewals, service needs, service platform, etc.Trains, guides, and mentors Client Service Representatives and other peersCommunicates effectively with Client Service Representatives and provides timely and complete information to allow them to establish positive client relationships and efficiently manage their processes and workloadDevelops successful and effective working relationships with Producers, Account Executives, Client Service Representatives, service team members, managers, carriers, and members of other departmentRequiredUpon hire, Producers License for Fire/Casualty or Life/Health, as appropriate for roleAvailable to travel to both local and long-distance client meetingsHas means of transportation for local travel as needed2+ years Account Manager experience within an insurance brokerage, or comparable experiencePreferredBS/ BA in Business, Insurance, or related fieldCPCU, ARM, CEBS, or other professional insurance designation related to disciplineExperience working with agency management systemsProficient skill level in Microsoft Office SuiteA Great Place to Work. A Great Place to Perk.Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:Medical, dental, vision, 401K benefits and moreThe flexibility to work at home or an officeA paid day off to volunteer and company-organized volunteer eventsUp to $1,000 per year in matching charitable donationsUp to $750 per year in wellness rewardsA company-wide mentality that you can never appreciate your co-workers too muchWho You Are is Who We AreMMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.#MMAMW#MMAEHB

About Marsh McLennan Agency MidwestMarsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.The Senior Client Service Representative is a team-oriented person with a passion for delivering exceptional customer service daily. They perform transactions and tasks essential to managing efficient insurance, benefit and/or risk management programs. The Senior Client Service Representative executes policy and plan changes, provides evidence of insurance, and helps to create proposals that exhibit complex programs in more easily understood and comparative formats. They assist in keeping our client information up to date in our agency management system, facilitating a collaborative service experience and empowering our client portal. The Senior Client Service Representative works alongside the full account servicing team to answer questions, access and deploy resources, place coverage and negotiate terms and conditions on behalf of clients.Execution of Client ServiceSupport Account Managers, Producers, Account Executives, and other internal department members to flawlessly execute MMA Midwest service strategy for each client, designed to create measurable value and efficiencies in their businessesProcesses plan changes, as needed or requested by the client, checking for consistency and documenting in the appropriate systemBuilds personalized client relationships through demonstrated understanding of the service plan and multiple channels of communication such as phone, email and in-person meetingsLeverages insurance knowledge and communication skills to explain coverage terms, program updates, and other items to clients as neededWorks with internal departments to ensure cohesiveness and timeliness of service executionManages time effectively to prioritize workload, client service requests and service parameters on business processClient Relationship ManagementCollaborates with Supervisor and Client Service Director to increase efficiencies by offering and/or implementing new workflow suggestionsProvides ongoing support to mentor other Client Service Representatives through training on specific technical tasks, explaining coverage and offering direction to resolving unique client situationsData and Process Integrity Consistently follows client service workflows and appropriately engages internal resources such as process support team, procedure manuals and reporting tools to ensure efficiency and accuracy of executionAccurately maintains complete client files including the clear documentation of account detail in agency management systems including policy information, activities, attachments, and correspondenceAchieves desired levels of data completeness and process integrity by consistently meeting activity timeliness, quality metrics and goalsMarketing Strategy and NegotiatingResponds to client coverage questions and supports the insuredManages marketing of renewals for designated accounts with direction from the Account Manager or Producer/Account Executive, including reviewing quotes for accuracy, preparing the proposal, binding of renewals, and policy reviewNavigates various online rating systems/carrier websites to procure quotesAttends carrier meetings to expand and apply technical knowledgeService Platform Implementation Demonstrates knowledge and is comfortable analyzing more complex issues before escalating them to the Account Manager; such issues may include policy coverage review, resolving coverage discrepancies with carrier and resolving contract requirement coverage gapsWorks with the client and carrier directly to resolve any coverage questions and executes to completionPeer RelationshipsProvides feedback and shares information at team meetingsParticipates in ongoing scheduled meetings with service team to discuss accounts, renewals, service needs, service platform, etc.Develops successful and effective working relationships with Producers, Account Executives, Account Managers, service team members, managers, carriers, and members of other departmentsCommunicates effectively with Account Managers and provides timely and complete information to allow them to effectively manage service executionRequiredUpon hire, Producers License for Fire/Casualty or Life/Health, as appropriate for rolePreferredBS/BA in Business, Insurance, or related fieldIntermediate skill level in Microsoft Office SuiteA Great Place to Work. A Great Place to Perk.Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:Medical, dental, vision, 401K benefits and moreThe flexibility to work at home or an officeA paid day off to volunteer and company-organized volunteer eventsUp to $1,000 per year in matching charitable donationsUp to $750 per year in wellness rewardsA company-wide mentality that you can never appreciate your co-workers too muchWho You Are is Who We AreMMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.#MMAMW#MMABI

Lasalle Network is thrilled to be partnered with a global automation manufacturer that is seeking a Director of Customer Service. In this role, you'll lead their dynamic Customer Service Department, overseeing a team of 20+ representatives and supervisors. This role involves driving continuous improvement in processes, systems and training to ensure exceptional customer satisfaction. You'll collaborate with cross-functional teams, manage complex customer issues and champion a positive, customer-centric culture. Our client provides comprehensive training and opportunities for growth in their team-oriented culture. They offer outstanding benefits and retirement plans and are committed to employee development and exceeding customer expectations. Director of Customer Service Responsibilities:Lead and mentor a team of customer service representatives and supervisorsDrive continuous improvement in processes, systems and trainingCollaborate with HR to recruit and retain top talentCreate a positive, customer-centric department cultureCommunicate with clarity and transparency to foster trust and alignmentPartner with IT to implement and enhance ERP and related systemsDevelop and measure KPIs to ensure customer satisfactionCoordinate with Japan HQ and other subsidiaries for smooth operationsDirect Voice-Of-The-Customer initiatives and resolve complex issuesPartner with Distribution Center teams to meet customer shipping requirementsDirector of Customer Service Requirements:Bachelor's degree in Business Administration, Engineering or related field10+ years of Customer Service experience, with at least 5 years in a leadership roleExperience managing larger customer service teams, preferably in distribution or manufacturingStrong problem-solving skills and experience with complex customer issuesExcellent interpersonal and communication skillsProficiency in Microsoft Office ApplicationsExperience leading ERP projects and developing training materials (a plus)Previous experience working for a Japanese company or Japanese language skills (a plus)If this role is of interest to you and you fit the above requirements, please apply today! Thank you, Allison Sachnoff Senior Project Manager LaSalle NetworkLaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.

Primary Residential Mortgage, Inc. (PRMI) is expanding its operations in Omaha, and seeks a Mortgage Branch Manager of Retail Mortgage Lending, to develop and accelerate this growth.What you'll gain by joining PRMI:A 25-year-old, multi-billion dollar production engine with superior access to capital markets. One of the industry's deepest product benches, unparalleled origination technologies.Actively doing business in 49 states. A FNMA, FHLMC, and GNMA "direct" seller/servicer. Participation with over 40 state housing authorities.Competitor-envied divisional support.A "game changing" value proposition for recruiting and keeping top-producing mortgage talent.Top-tier compensation driven by your divisional P&L revenue, and an extensive employee-benefits palette. Outstanding performance is regularly recognized, including significant awards-travel.What we're looking for in a leader:Approximately 3 years of successful experience in retail mortgage origination, to include management roles. Less experience may be considered given past achievements.You must have extensive experience managing and maintaining a network of referral partners to be considered for this position.Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies.Demonstrated ability to recruit, hire, train, lead, and motivate branch personnel.Knowledgeable of, and committed to, QC compliance.Ability to effectively and professionally handle difficult situations that may arise when working with branches/division.Excellent presentation and communication skills, both verbal and written.Leadership skills evolving from a passion for sales accomplishment, team development, training, and practice growth.Familiarity with Accounting terms and procedures (e.g. debits, credits, General Ledgers, etc.)If you're looking for a partnership with like-minded, entrepreneurial mortgage professionals, we need to talk!Of course, any communication between us will be strictly confidential.Job Type: Full-timeBenefits:401(k)Dental insuranceFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offRetirement planVision insurancePhysical setting:OfficeSchedule:Monday to FridaySupplemental pay types:Bonus payCommission payExperience:Mortgage Origination: 3 years (Required)License/Certification:Mortgage Loan Originator License (Required)Work Location: In person

About Marsh McLennan Agency MidwestMarsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.The Client Service Representative (CSR) is the oil that makes our exceptional client service machine run smoothly. They perform transactions and tasks essential to managing efficient insurance, benefit, and/or risk management programs. The CSR executes policy and plan changes, provides evidence of insurance, and helps create proposals that exhibit complex programs in more easily understood and comparative formats for our clients. They assist in keeping our client information up to date in our agency management system, facilitating a collaborative service experience and empowering our client portal. The CSR works closely with the full account servicing team to answer questions, access and deploy resources, place coverage, and negotiate terms and conditions on behalf of clients.EXECUTION OF CLIENT SERVICESupports Account Managers, Producers, Account Executives, and other internal department members to flawlessly execute MMA Midwest's service strategy for each client, designed to create measurable value and efficiencies in their businessesProcesses plan changes, as needed or requested by the client, checking for consistency and documenting in the appropriate systemBuilds personalized client relationships through demonstrated understanding of the service plan and multiple channels of communication such as phone, email, and in-person meetingsLeverages insurance knowledge and communication skills to explain coverage terms, program options, and other items to clients as neededWorks with internal departments to ensure cohesiveness and timeliness of service executionManages time effectively to prioritize workload, client service requests, and service parameters on business processesDATA AND PROCESS INTEGRITYMaintains accurate and complete client data in agency management systems including policy detail, activities, and attachmentsConsistently achieves data integrity and meets activity timeliness, quality metrics, and goalsFollows processes and procedures in servicing workflow, maintaining appropriate and clear documentation of client and carrier conversations, taking appropriate action, and following up as requestedUtilizes internal resources for identified processes to ensure efficiency and consistency in executionPEER RELATIONSHIPSProvides feedback and shares information at team meetingsParticipates in ongoing scheduled meetings with service team to discuss accounts, renewals, service needs, service platform, etc.Develops successful and effective working relationships with Producers, Account Executives, Account Managers, service team members, managers, carriers, and members of other departmentsCommunicates effectively with Account Managers and provides timely and complete information to allow them to effectively manage service executionREQUIRED:Upon hire, Producers License for Fire/Casualty or Life/Health, as appropriate for rolePREFERRED:BS/BA in Business, Insurance or related fieldIntermediate skill level in Microsoft Office SuiteA Great Place to Work. A Great Place to Perk.Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:Medical, dental, vision, 401K benefits and moreThe flexibility to work at home or an officeA paid day off to volunteer and company-organized volunteer eventsUp to $1,000 per year in matching charitable donationsUp to $750 per year in wellness rewardsA company-wide mentality that you can never appreciate your co-workers too muchWho You Are is Who We AreMMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.#MMABI#MMAMW

About Marsh McLennan Agency MidwestMarsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.The Account Manager is at the center of ensuring the successful delivery of exceptional service to our clients. Working with the Producer and/or Account Executive, they plan, execute, and track a customized service plan for each client. The Account Manager builds effective, personalized working relationships with clients and prospective clients, learning their risk and insurance program needs. They engage the full service team and resources as appropriate to create measurable value and efficiencies in our clients' businesses. The Account Manager also has an understanding of the marketplace and industry, and uses that expertise in placing coverage and negotiating terms and conditions on behalf of clients. Managing the proposal and renewal processes, the Account Manager supports clients in reviewing coverage and program options and understanding associated details. The Account Manager oversees the accuracy of client information in our agency management system, facilitating a collaborative service experience and empowering our client portal.EXECUTION OF CLIENT SERVICEWorks with Producer and/or Account Executives, service team, and other internal departments to plan, execute, and track customized service strategy for each client, designed to create measurable value and efficiencies in their businessesManages creation of proposals, providing summary of programs and options, service plan, and other specific deliverables designed to support clients in making decisions about insurance programsBuilds personalized client relationships through demonstrated ownership of the service plan and multiple channels of communication such as phone, email, and in-person meetingsAnalyzes risk, coverage, program structure and recommends options; executes coverage and program changesOversees the accuracy and display of information in client portals; consults with and enacts client decisions on access to portal by their staffLeverages insurance knowledge and communication skills to explain coverage terms, program options, and other items to clients as neededWorks with internal departments to ensure cohesiveness and timeliness of service execution, and creates report of service plan execution through commitment reportTakes an enterprise-wide approach to client service by collaborating with other service teams to create a cohesive client service experienceManages time effectively to prioritize workload, client service requests, and service parameters on business processesMARKET STRATEGY AND NEGOTIATIONWorks with service team to effectively manage and oversee new business and renewal processes by following workflow procedures and best practicesCreates submission for underwriters, by engaging with clients and prospective clients on their exposures, coverages and program needs, assembling into submission package following best practicesCommunicates with underwriters on submissions and negotiates premium, coverage, and other terms on behalf of clientsEvaluates coverage, terms, and conditions of quotes received from underwriters; compares quote options from multiple carriers and presents coverage comparisons as requestedRemains current on forms, coverage, insurance carriers, industry trends, and legislationMaintains positive working relationships with insurance carriers, attends meetings and events as appropriate, and proactively learns about their products and underwriting approachesDATA AND PROCESS INTEGRITYConsistently follows client service workflows and appropriately engages internal resources such as process support team, procedure manuals and reporting tools to ensure efficiency and accuracy of executionAccurately maintains complete client files including the clear documentation of account detail in agency management systems including policy information, activities, attachments, and correspondenceAchieves desired levels of data completeness and process integrity by consistently meeting activity timelines, quality metrics, and goalsPEER RELATIONSHIPSParticipates in ongoing scheduled meetings with service team to discuss accounts, renewals, service needs, service platform, etc.Trains, guides, and mentors Client Service Representatives and other peersCommunicates effectively with Client Service Representatives and provides timely and complete information to allow them to establish positive client relationships and efficiently manage their processes and workloadDevelops successful and effective working relationships with Producers, Account Executives, Client Service Representatives, service team members, managers, carriers, and members of other departmentsREQUIRED:Upon hire, Producers License for Fire/Casualty2+ years Account Manager experience within an insurance brokerage, or comparable experiencePREFERRED:BS/ BA in Business, Insurance or related fieldCPCU, ARM, CEBS, or other professional insurance designation related to disciplineExperience working with agency management systemsProficient skill level in Microsoft Office SuiteA Great Place to Work. A Great Place to Perk.Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:Medical, dental, vision, 401K benefits and moreThe flexibility to work at home or an officeA paid day off to volunteer and company-organized volunteer eventsUp to $1,000 per year in matching charitable donationsUp to $750 per year in wellness rewardsA company-wide mentality that you can never appreciate your co-workers too muchWho You Are is Who We AreMMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.#MMABI#MMAMW

We are looking for several Prior Authorization Specialists because of the amazing growth within its healthcare organization! The ideal prior experience would be working with physicians and clinical staff in a medical or clinical setting and a person who thrives in a fast paced, production-oriented work environment is also preferred! Prior Authorization Specialists Responsibilities: Contact payer to obtain prior authorization. Gather additional clinical and or coding information, as necessary, in order to obtain prior authorizationExtend expired authorizations when treatment has been delayedUses the insurance verification systems to contact the patient and their partner's insurance to verify benefits, identify benefit maximums, and coordination of benefitsIdentify any need for documentation to obtain treatment precertification and notify provider immediatelyPrior Authorization Specialists Requirements: 1-2 years of prior authorization experienceAn ideal candidate would have 1-2 years of prior authorization experience within the last 7 yearsUnderstanding of insurance requirements for prior authorizationKnowledge of registration, verification, pre-certification, and scheduling proceduresUnderstanding of payer processes to submit appropriate clinical documentationStrong proficiency computer navigation skills, with basic Microsoft Office/Outlook skillsIf you are qualified and interested in the Prior Authorization Specialist role, please apply today! Thank you, Laura Peterson Associate Unit Manager, Healthcare Revenue Cycle LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.

About Marsh McLennan Agency MidwestMarsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.The Senior Client Service Representative is a team oriented person with a passion for deliveringexceptional customer service on a daily basis. They perform transactions and tasks essential to managing efficient insurance, benefit and/or risk management programs. The Senior Client Service Representative executes policy and planchanges, provides evidence of insurance and helps to create proposals that exhibit complex programs in more easilyunderstood and comparative formats. They assist in keeping our client information up to date in our agency management system, facilitating a collaborative service experience and empowering our client portal. The Senior ClientService Representative works alongside the full account servicing team to answer questions, access and deploy resources,place coverage and negotiate terms and conditions on behalf of clients.EXECUTION OF CLIENT SERVICESupport Account Managers, Producers, Account Executives and other internal department members to flawlessly execute MMA Midwest service strategy for each client, designed to create measurable value and efficiencies in their businesses Processes plan changes, as needed or requested by the client, checking for consistency and documenting in the appropriate systemBuilds personalized client relationships through demonstrated understanding of the service plan and multiple channels of communication such as phone, email and in-person meetingsLeverages insurance knowledge and communication skills to explain coverage terms, program updates, and other items to clients as neededWorks with internal departments to ensure cohesiveness and timeliness of service executionManages time effectively to prioritize workload, client service requests and service parameters on business processCLIENT RELATIONSHIP MANAGEMENTCollaborates with Supervisor and Client Service Director to increase efficiencies by offering and/or implementing new workflow suggestionsProvides ongoing support to mentor other Client Service Representatives through training on specific technical tasks, explaining coverage and offering direction to resolving unique client situationsDATA AND PROCESS INTEGRITYConsistently follows client service workflows and appropriately engages internal resources such as process support team, procedure manuals and reporting tools to ensure efficiency and accuracy of executionAccurately maintains complete client files including the clear documentation of account detail in agency management systems including policy information, activities, attachments and correspondenceAchieves desired levels of data completeness and process integrity by consistently meeting activity timeliness, quality metrics and goalsMARKETING STRATEGY AND NEGOTIATING Responds to client coverage questions and supports the insuredManages marketing of renewals for designated accounts with direction from the Account Manager or Producer/Account Executive, including reviewing quotes for accuracy, preparing the proposal, binding of renewals, and policy reviewNavigates various online rating systems/carrier websites to procure quotesAttends carrier meetings to expand and apply technical knowledgeSERVICE PLATFORM IMPLEMENTATIONDemonstrates knowledge and is comfortable analyzing more complex issues before escalating them to the Account Manager; such issues may include: policy coverage review, resolving coverage discrepancies with carrier and resolving contract requirement coverage gapsWorks with the client and carrier directly to resolve any coverage questions and executes to completionPEER RELATIONSHIPSProvides feedback and shares information at team meetingsParticipates in ongoing scheduled meetings with service team to discuss accounts, renewals, service needs, service platform, etc.Develops successful and effective working relationships with Producers, Account Executives, Account Managers, service team members, managers, carriers and members of other departmentsCommunicates effectively with Account Managers and provides timely and complete information to allow them to effectively manage service executionREQUIRED:Upon hire, Producers License for Fire/Casualty or Life/Health, as appropriate for rolePREFERRED:BS/BA in Business, Insurance or related fieldIntermediate skill level in Microsoft Office SuiteThe range for this role is $39,300 to $65,940. The base pay offered will be determined on factors such as experience, skills, training, location, certifications & education. We do not anticipate candidates hired into this role would immediately earn a salary at or near the top end of the range. Such decisions will be made on a case by case basis. Applications will be accepted until October, 25, 2024.A Great Place to Work. A Great Place to Perk.Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:Medical, dental, vision, 401K benefits and moreThe flexibility to work at home or an officeA paid day off to volunteer and company-organized volunteer eventsUp to $1,000 per year in matching charitable donationsUp to $750 per year in wellness rewardsA company-wide mentality that you can never appreciate your co-workers too muchWho You Are is Who We AreMMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.#MMAMW#MMABI