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Hospitality/Travel Salary in San Francisco, CA

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Corporate Systems Administrator
Pierce, San Francisco
Handle support and service requests, assist with escalations and implement projectsEvaluate documented resolutions and analyze trends for ways to prevent future ProblemsStay informed of latest business trends and standards in hospitality IT and make recommendations for improvementsAlert IT Team to emerging trends in Incidents and propose possible solutionsEnsure that any planned interruption to services is scheduled through the change management process and coordinated with the business stakeholdersAssist in software and hardware roll-outs and communication to the end usersTravel as needed to multiple hotels within the US to implement projects for supported systemsProvide level 2 technical support for supported systems by investigating all reported Incidents and Problems, ensuring issues are recorded within the ticket system and resolved in a timely mannerBe part of an on-call weekly rotation for emergency and after hour incidentsCreate and maintain documentation for supported systems. Documents will be for a variety of audiences including end usersPrioritize and schedule Service Requests, Incidents and Problems appropriatelyEscalate Problems (when required) to the appropriately experienced team member or vendorEnsure all systems and business applications are running at their best to minimize downtime. Be proactive as much as possible and collect/interpret data to predict and prevent failuresProvide accurate and up-to-date information on the status of Incidents, Problems, Known Issues and WorkaroundsIdentify and learn appropriate software and hardware used and supported by the organizationPerform hands-on fixes at the workstation level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applicationsTest fixes to ensure Problem has been adequately resolvedEnsure that technology is used to automate and streamline processes wherever possiblePerform post-resolution follow ups with stakeholdersManage vendor relationships appropriately and effectivelyMake training recommendations as necessaryRequirementsCollege diploma or university degree in a technical field such as Computer Science and/or 2-3 years equivalent work experienceCertifications in Point of Sales, Microsoft, ITIL or CompTIA (Preferred, not required)Hospitality experience appreciatedUp-to-date knowledge of all relevant technologies including networking and client/server infrastructure and Point of Sales systems (Micros, Aloha or other)Knowledge of computer hardware, including upgrades, provisioning and imaging of new equipment, diagnostics, etcExperience with client and server operating systems, including Windows 7, 8.1, 10, embedded and Server 2012Basic understanding of RDBMS (Relational Database Management System) and ETL (Extract Transform Load) conceptsBasic understanding of commonly used interfaces to exchange information across separate components of computer systemsWorking knowledge of a range of diagnostic utilities, including command line troubleshooting commandsFamiliarity with the fundamental principles of ITILExceptional written and oral communication skills. Strong documentation skills. Fluent in EnglishExceptional interpersonal skills, with a focus on rapport-building, listening and questioning skillsAbility to conduct research into a wide range of IT issues as requiredUp to 50% travel
Event Program Manager
San Francisco Chamber of Commerce, San Francisco
Title: Manager, Events and ProgramsReports To: Director, Marketing and Events About Us:Founded in 1850 during the Gold Rush, the San Francisco Chamber of Commerce has long been at the forefront of fostering entrepreneurialism and economic growth. Concentrating on advocacy, business development, and economic development, we are dedicated to enhancing business success and economic vitality in the city. Serving around 1,000 partner businesses and over 200,000 employees from various industries in the Bay Area, our mission is to support and expand business opportunities in San Francisco. We organize numerous live and hybrid events annually, providing a dynamic platform for advocacy and advancing our commitment to a prosperous and vibrant San Francisco for everyone. Learn more at www.SFChamber.com.Job Description:Join the San Francisco Chamber of Commerce as the Events and Program Manager where you'll play a pivotal role in shaping how the organization presents events and special programs. This position demands a proactive, marketing, and results-oriented individual who excels in project management and client relations. You'll have the opportunity to make a significant impact by connecting businesses and communities through creative, engaging, and impactful events. This role will report to the Director, Marketing and Events and will be an individual contributor.Key Responsibilities: Event Strategy and Execution: Spearhead the planning and implementation of diverse events and programs, aligning them with the Chamber's goals. Oversee all aspects from conception to completion, including logistics, speaker engagement, and program design.Relationship Building and Collaboration: Cultivate strong relationships with key stakeholders, sponsors, and community leaders. Work closely with cross-functional teams to ensure cohesive event execution and member engagement.Innovation and Marketing: Bring innovative ideas to enhance events with fresh concepts and experiences. Stay updated with industry trends to maintain dynamic and competitive events and programs. Collaborate with the marketing team to develop impactful promotion strategies, utilizing various communication channels for maximum reach.Financial and Operational Management: Develop and manage event budgets for cost-effectiveness and ROI maximization. Negotiate with vendors for best terms, managing contracts and payments. Ensure smooth operational flow, addressing challenges proactively and leading the team towards successful event delivery.Performance Analysis and Improvement: Engage with members for feedback, tailoring events to their needs. Develop strategies to increase participation and satisfaction. Utilize metrics to assess event success and gather member feedback. Continuously refine and adapt strategies to enhance the quality and impact of Chamber initiatives.Adaptive Project Management: Proactively take on and efficiently manage new initiatives or projects as directed by leadership, adapting to evolving organizational needs and priorities.Qualifications:A minimum of 5 years of experience in event management, preferably in a B2B context, with a strong focus on strategic program development and execution.Skilled in integrated marketing practices and adept at using CRM systems, with strong proficiency in Microsoft Office.Exceptional organizational skills, attention to detail, and ability to manage cross-functional projects.Detail-oriented, data-driven, and possessing financial literacy required for effective budget management.Must be able to work in fast-paced environment, multi-task and prioritize.Collaborative, with a proven track record of working effectively across different functions and markets.Strong written and verbal communication skills.Flexible, able to adapt to changing schedules and priorities, with the willingness to work flexible hours and travel for off-site meetings, as needed.Core Competencies: Emotional Intelligence Courage Curiosity Organizational Advocate Results Driven Problem-Solving Creative Thinking Resource Management Desired Characteristics and Qualities For All Employees:Embrace and love the dynamic city of San Francisco. Listen and communicate with compassion and curiosity. Demonstrate flexibility and receptiveness to change. Always maintain professional courtesy and behavior. Working Environment:This position is a hybrid role, combining both office and remote work. The current expectation is to be present at our San Francisco office three (3) days a week, although this may be subject to change. The physical requirements of this job include the capacity to work at a desk for prolonged periods, stand for over five hours, and walk several city blocks. There may also be an occasional need to lift objects up to thirty-five (35) pounds. Flexibility for occasional early morning or evening work is required, in line with job responsibilities. We are committed to inclusivity and will provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions.Education and Experience:Bachelor's degree in Business, Marketing, Hospitality, Event Administration, or a related field.5+ years of increasing responsibilities in event management.Compensation:Competitive salary range: $70,000 - $90,000 annually, commensurate with experience.Comprehensive benefits package including medical, dental, vision, life insurance, 401(k) with employer matching, paid holidays, personal, vacation, and sick days.
Manager, Beverage Engineering
Botrista, Inc., San Francisco
About Us:At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push of a button.Awarded as one of the Best California Startups in 2023, our beverage solution has created a new industry category, universally applicable to any cuisine, demographic, and business. Our machines are being rapidly deployed around the country for customers to experience & enjoy.We deliver a world of flavors at your fingertips by sourcing top-tier ingredients from around the globe. Thanks to valuable data collected through our integrated CloudBar system, we easily guide our partners through their drink menu innovation.Each drink is crafted by nature, and perfected by innovation - we'd love to have you be a part of it.Position Summary:As an extension of our industry-leading Beverage Strategy Team, our Manager, Beverage Beverage Engineering will report to our VP, Beverage Strategy and work closely with our Executive Chef to apply an 'always improving' mindset to existing beverage quality. He/She will be based in our San Francisco home office focused exclusively on elevating the flavor, quality, texture, aroma and appearance of our beverage portfolio.Specifically, this role will be based in the San Francisco office, will use the DrinkBot equipment and existing product supply of high quality concentrates, juices and bases to program improvements to existing beverages and ensure seamless deployments of newly crafted beverages.Responsibilities:Beverage Benchmarking: Define baseline current beverage program satisfaction and consistently strive to improve.Beverage Engineering: Leverage existing products and our DrinkBot to improve the flavor and appearance of our beverages. Recipe Tracking: As improved and approved, update recipes in CloudBar program and help with account deployment coordination/training.Consumer Insights: Develop and execute programs to capture real-life consumer satisfaction on our beverages.New Ingredient Introduction: Develop all recipes impacted by new base product introductions/improvements.Supplement R&D: Support R&D team on high priority projects.Risk Management: Lead effort to quickly accommodate our clients when they run into outages or a supplier has a disruption.Financial Accountability: Developing or tweaking recipes to unlock profitability for our clients.Great teammate: Whether you're working with your Beverage Director peers or cross-functional home office departments, you're a go-to-member of the team. In this role you'll work with a team that is committed to one common goal: Selling more craft beverages!Other:Natural communicator: Strong written, oral, and visual presentations catered to each audience, frontline, management and ownership. The ability to interact with and clearly present information to all levels of management and stakeholders.Obsessed with organization: Superior time management; The ability to work from anywhere, across time zones, over slack, email, cell phone and video calls, with all levels of leadership.Forecast plan and deliver: Understanding of the project scope and prioritizing activities based on business and customer impact. Have strong planning, project management, stage-gate, and execution skills, and the ability to build and manage complex systems and processes.Stay in the know: Advanced knowledge of the full life cycle of product development; Equally comfortable with big picture strategic planning and the details of tactical execution and have no trouble switching between macro and micro views.Process oriented: Plan and manage product development stages while developing and documenting workflow processes.Be a Mentor: Be a coach and trainer to all associates and newcomers to Botrista to develop the open and welcoming culture and we win as a teamMinimum Qualifications:Bachelor's degree in business management, hospitality, technology management, similar or equivalent business experience3-5 years of experience in product commercialization (ideally beverage related), restaurant management, food-service channel, or in a related industryDemonstrated success in executing innovation to deliver on time, within budget, and to consumer and internal expectationsThe ability to adapt to fast changing environmentsFamiliarity with Business travel, Slack, PowerBI, Salesforce, ClickUpBased in San Francisco, CABenefits:Fully company-paid Medical and 99% company-paid Dental and Vision Insurance3 weeks Paid Time Off, 5 sick days, 14 holidays, Wellness Benefits, Cell Phone and Internet reimbursement, 401KBeautiful new SF office with outdoor rooftop workspaceFree beverages with our Bot, snacks, and Wednesday lunches
Complex Senior Sales Manager (Business Travel) - DoubleTree by Hilton Hotel San Francisco Airport and Hilton Union Square Complex
Hilton Global, San Francisco
Hilton is looking for a Complex Business Travel Sales Senior Manager to sell 3 properties! We are looking for an experienced individual to sell Hilton San Francisco Union Square, Parc 55, and DoubleTree San Francisco Airport . The ideal candidate will be a great communicator to oversee this important cluster of hotels, able to convey a business plan and strategy and has BTS hotel sales experience. This role will spend time in all the hotels that are represented, and we want someone who is self-motivating, passionate about sales and looking to close business!Requirements:1+ year of Business Travel Sales ExperienceTraveling between properties and meeting prospective customers in personResponsible for attending annual conferencesExtremely Organized and follow through with the established accounts and experience soliciting new businessAssetKnow local area and clienteleFull-Service hotel and Complex Manager ExperienceWhat Will I Be Doing?Increase qualified BTS sales volume by developing key relationships with new BTS accounts, and growing production with assigned existing accounts across the group of hotels represented.Essential Functions Develop new BTS accounts via research and connections excluding key national accounts. Negotiate and execute contracts for Volume Accounts Qualify prospects for the Complexed group of hotels Prepare and present proposals and/or contracts to prospective customers Develop and execute on-site and field presentations to prospective clients Engage in outside sales activities to discuss business opportunities and entertain customers Participate in industry related organizations and the local community to develop business Attend departmental meetings and other scheduled meetings to support business Supportive FunctionsIn addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company. Communicate clearly and accurately (verbally or non-verbally) in a pleasant manner. Show competence by completing job responsibilities effectively and efficiently. Demonstrate an ability to follow a prescribed sequence of service with each encounter. Take initiative, be willing to assume responsibility for exceeding client expectations. What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!Salary Range: $105,000 - $125,000 plus bonus eligible#LI-CU1
Guest Service Agent -Parc 55 San Francisco, a Hilton Hotel
Hilton Global, San Francisco
The Parc 55 San Francisco is looking for its next Guest Service Agent to join their Front Office team! This is a perfect opportunity for someone that has a passion for customer service and wants to grow in the hospitality industry.The sleek boutique hotel of 1024 guest rooms sits steps from Powell Street and Westfield San Francisco Shopping Center. It's the perfect location for both work and play!The ideal candidate would have an outgoing personality with minimal one year experience in customer service role, hospitality experience is highly preferred and has schedule flexibility. Classification : Full-Time Shifts : Must have the ability to work morning, evening, overnight, weekends and holidays What will I be doing?As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work . We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportiveparental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.Wage range: $32.06 to $33.50 per hour" Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."
Event Coordinator
Epiq Global Business Transformation Solutions, LLC, San Francisco
It's fun to work at a company where people truly believe in what they are doing!Job Description:SUMMARYThe Event Coordinator will work closely with the Senior Event Planner to efficiently support the coordination and completion of in-person and virtual events for a large global law firm. An ideal candidate is passionate, detail-oriented, possesses exceptional organizational skills, and thrives in a collaborative environment with internal and external stakeholders.  RESPONSIBILITIESSupports all aspects of event planning from venue scouting, equipment logistics, room setup, and day of management and assistanceNurture relationships with vendors, venues, and other industry contacts while supporting all logistical aspects of all event planning & coordinationWork with internal staff, clients, and vendors to coordinate and establish the requirements for an eventSupport in planning and facilitating logistics for all events, including preparing guest lists, venue preparation, presentation materials, catering, entertainment, transportation, equipment, and decorSupport on-site preparations, production, and event breakdown; and ensure consistent, high-level service throughout all phases of event coordinationManage virtual events/webinars from end-to-end (i.e. stakeholder-intake, tech runs, event follow up)REQUIREMENTS1-2 years’ experience in a similar role, preferably in a law firm environmentTechnologically adeptExcellent written and verbal communication skillsStrong interpersonal skillsAbility to organize, prioritize, and coordinate multiple aspects of an eventMaintain confidential informationAbility to excel under pressure and provide quality work product#LI-GM1Work productively and cooperatively with other employeesClick here to learn about Epiq's Benefits.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Room Attendant
Sonesta Hotels International Corporation, San Francisco
Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.Minimize waste of supplies and amenities within all areas of housekeeping.May regularly assist with deep cleaning projects.Report needed repairs or unsafe conditions to supervisor.Handle all lost and found items according to established procedures.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Ensure compliance with federal, state and local laws regarding health and safety services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Some previous housekeeping experience preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English is preferred; other languages beneficial.Basic reading, writing and mathematical abilities are preferred.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 75 pounds.Will be required to regularly use commercial cleaning chemicals.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Pay Range: $22.32 - $29.76 per hour. Pay rate outlined follows contract requirement. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Hospitality Associate $28
Forrest Solutions, San Francisco
Join our team as an Office Services Associate and embark on a rewarding career journey that values work-life balance and offers competitive pay starting at $28 per hour. If you're transitioning from a background in hospitality, this role offers a seamless transition into a dynamic office environment, where your skills will shine.As an Office Services Associate, you'll play a vital role in ensuring exceptional client service and operational efficiency. Here's what you'll be doing:Shift: Monday-FridayHours: 8am-5pmPay: $28Hospitality Excellence: Your primary focus will be on delivering consistent, top-notch service to all visitors, clients, and employees, ensuring they feel welcomed and valued.Conference Room Management: Take charge of setting up, resetting, and refreshing conference and meeting rooms for various events and gatherings.Office Support: Keep things running smoothly by stocking and cleaning kitchens and conference rooms, organizing office support areas, and maintaining overall office tidiness and functionality.Facilities Management: Act as the point person for addressing facilities issues, submitting maintenance work orders, and ensuring a comfortable and safe working environment for everyone.Administrative Support: Assist with tasks such as copying, scanning, assembling copy jobs, organizing office equipment and supplies, managing mail and package deliveries, and coordinating courier services.Reception Backup: Provide backup support for reception duties during breaks and absences, ensuring seamless continuity of front desk operations.Special Projects: Take on additional duties or special projects as assigned, showcasing your versatility and proactive approach to problem-solving.With a Monday to Friday schedule and consistent hours from 8 AM to 5 PM, you'll enjoy a stable routine that promotes work-life balance. Plus, our collaborative work environment fosters growth opportunities and a supportive culture where your contributions are recognized and appreciated.Don't miss out on this opportunity to join a team that values your skills, offers room for growth, and provides a fulfilling work experience. Apply now and take the next step towards an exciting career as an Office Services Associate!
Housekeeper/Laundry Aide
Front Porch Communities and Services, San Francisco
Front Porch Communities and Services San Francisco TowersFull-Time: Monday - FridayHours: 8:00am †4:30pmBENEFITS INCLUDE:competitive wagesamazing health benefits (medical, dental & vision for 36 + hrs per week)employer paid life insurancea great retirement programemployee referral program (up to $500)monthly team meetings and celebrations employee appreciation fund (Ask us about this!)holiday and anniversary pay- paid time off (or sick time) *Option for PTO Cash OutJOB SUMMARY Under the direction of the Housekeeping Supervisor and / or Assistant Supervisor performs housekeeping and cleaning duties within established guidelines in assigned areas. Is responsible for the neat and clean appearance of resident's rooms and common areas by performing the following duties. ESSENTIAL FUNCTIONS Includes the following. Other duties may be assigned as necessary. · Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction. · Dusts furniture; washes walls, ceilings and woodwork, windows, door panels and sills. · Vacuums rugs, carpets, upholstered furniture, draperies and hallways. Rearranges small furniture if needed. May sweep, scrub and wax floors. · Empties wastebaskets and empties and cleans ashtrays. · Transports trash and waste to disposal area. · Cleans lobbies, lounges, rest rooms, elevators, elevator landings, stairways and hallways as scheduled. · Reports when equipment, structures, or furniture needs repair. Immediately completes a maintenance or housekeeping order if necessary. · Assists with laundry and linens as assigned. · Perform final cleanings for new residents as needed. · Stock and maintain supply rooms as needed. · Perform all stages of linen processing, to include collecting, transporting, sorting, weighing, loading and unloading (washers, dryers, and chutes), ironing, folding, storing and delivering. · Maintain cleanliness of laundry machinery and laundry area. · Performs emergency housekeeping when accidents or special needs arise. · Follows department safety standards, practice body mechanic techniques and participate in campus-wide safety programs. · Follows highest standards of cleanliness. Follows all federal, state and corporate policies, health codes and guidelines. · Performs all duties in a safe and efficient manner. Wears PPE/safety equipment as required for the job. Reports any safety hazards and/or accidents to supervisor. · Attends all mandatory in-service meetings. Complies with all department and facilities policies and procedures.JOB REQUIREMENTS and QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. · High School diploma or general education (GED); or 1-3 months related experience and/or training; or equivalent combination of education and experience. · Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to print and speak simple sentences. · Ability to add and subtract 2-digit numbers and to multiply and divide with 10â€s and 100â€s; ability to perform these operations using units of American money and weight measurement, volume and distance. · Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form; ability to deal with standardized situations with only occasional or no variables. Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and Department of Justice Criminal background clearance.PI240381584
Mail Clerk - Hilton San Francisco Union Square
Hilton Global, San Francisco
Hilton San Francisco Union Square is seeking aMail Clerkto join the team.As one of the tallest buildings in the city, this historic yet innovative 3-tower hotel has 1,921 rooms, 134,500 square feet of banquet space, and 4 food and beverage outlets.Located in the heart of San Francisco, the Hilton San Francisco Union Square is in the middle ofeverywhere you want to go!World class shopping in Union Square, the Historic Cable Cars Chinatown and Moscone Center are just steps away from the largest hotel on the West Coast.What will I be doing?A Mail Clerk is responsible to Receive, document, sort, store, and deliver all U.S. Mail and freight sent to the hotel for guests and conventions. Handle all outgoing U.S. Mail and all out-bound freight movement and documentation for guests. Provide customer service to guests in the promotion and selling of shipping materials and services provided by the Hilton.The responsibilities are but not limited to: Receive all incoming U.S. Mail, freight packages and convention shipments for guests of the hotel. Separate mail and packages for guests and hotel operating departments. Accurately log all priority mail, all packages and shipments. Notify guest of all mail, packages and shipments by inputting messages in the hotel computer message system. Complete package received notices and properly store all packages and shipments. Deliver guest mail to Mail and Information Desk. Deliver mail to various offices within the hotel. Pick up all inter-office and outgoing mail in the departments, then separate and distribute as appropriate. Process all out bound U.S. Mail on the automated postage machine. Grasp, lift, carry and/or otherwise load, unload and transport packages from service vehicles and flat bed carts to storage areas or recipients. Lift boxes that may weight up to 100 lbs. Push carts or pallets that may weight up to 2000 lbs. Move carts or pallets through public areas, guestroom corridors and back of the house. Use of handcart, flatbed cart, manual pallet jack, electric pallet jack and forklift will be required. Provide customer service to guests, ship parcels via outside freight services. Must be willing and able to interact positively with guests when promoting and selling shipping materials and provide shipping services for a fee. Will utilize automated computer shipping systems for UPS and FedEx. Will utilize a cash register system for charges. Proved daily reports from automated computer shipping systems and cash register system. Maintain accurate daily records and properly balance end of day receipts. Conduct inventories of shipping supplies and place order with the appropriate agency to maintain stock on hand. OTHER:Regular attendance in conformance to standards is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.Upon employment, all employees are required to fully comply with Hilton rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.SUPPORTIVE FUNCTIONS:In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon particular requirements of the hotel. Observe Safety Rules and Regulations. Attend Safety Meeting Assist in monitoring Dock activities. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Speak,read and write English fluently. Accurate math skills. Typing or computer working knowledge. Able to work accurately under fast pace and demanding conditions Able to lift and carry goods weighing up to 80 lbs. QUALIFICATION STANDARDS:Education:Any combination of education and experience equivalent to High School graduation or any other combination of education, training, or experience that provides the required knowledge, skills and abilities.Experience:Prefer one (1) year previous shipping and receiving experience with UPS, FedEx and trucking companies. One year Hotel experience preferredLicenses or CertificatesDrivers License for forklift operation preferred.Grooming:All employees must maintain a neat, clean and well-groomed appearance(specific standards available).Other:Additional language ability preferred.What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work . We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportiveparental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.Wage rate: $23.12 to $30.82" Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."