Regional Property Operations Manager Salary in San Antonio, TX

Job Title Area Property Manager, Multifamily(https://careers.cushmanwakefield.com/) Job Description Summary The Area Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client. The Area Property Manager will have some direct property oversight in addition to assisting and directing Property Managers in the portfolio. Job Description ESSENTIAL JOB DUTIES: Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Customer service - Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. People development - Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover. Marketing - Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs. Leading by example - Instilling, maintaining , and modeling the mission to be the best national management company. Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed . Maintain effective on-site staff through interviewing, hiring, and terminating as necessary. Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. Manage and maintain all aspects of overall community budget and finances Work with leasing staff to ensure that leasing/marketing goals are being met. Maintain positive relations with all community vendors. Coordinate special projects as requested by supervisor. Perform any other related duties as required or assigned. COMPETENCIES: Must be able to travel to multiple property sites on a regular basis; ability to travel to offsite locations for meetings Must be detail - oriented and able to focus with frequent interruptions Experience in supervisory role and managing staff Experience in writing and maintaining budgets Maintains confidence and protects operations of business by keep information confidential Must be detail oriented and able to focus with frequent interruptions Proficient in Yardi property management software or other similar property management software Oversee entire staff within assigned portfolio IMPORTANT EDUCATION High School Diploma, GED, Trade, Technical, or Vocational school required Bachelor's Degree preferred Real Estate License required , per state law IMPORTANT EXPERIENCE 5 + years of Property Management experience 5+ years of Management experience WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery . The employee m ust be able to travel up to 25% of the time. Travel may vary in frequency and duration. The employee must d emonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently , and/or up to 10 pounds of force constantly to lift, carry, push, pull, or move objects. OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

Regional Manager - Multifamily Property ManagementAt Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1,000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.We have a great opportunity for you to work side by side with our passionate, bright and highly experienced professionals in the Multifamily Housing industry. This position will be hybrid remote overseeing properties in Austin, TX and San Antonio, TX, and the associate should live within commuting distance to both cities. Travel throughout the region while working on-site at communities as-needed is required.Education/Certificates:High school diploma or equivalent required; Bachelor's degree preferredCAM or CPM certification preferredReal Estate License preferredValid driver's license requiredOne or more of the following designations strongly preferred:Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferredHousing Credit Certified Professional (HCCP) Designation preferredCertified Credit Compliance Professional (C3P) Designation preferredExperience:Minimum of five years of progressive multifamily property management experienceExperience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs requiredExperience with New Build Lease Up requiredExperience with Resyndication / RedevellMulti-site management experience preferredExperience in a leadership position and proven ability to develop and manage a successful teamExperience using Yardi or other related property management accounting softwareExperience in writing and maintaining budgetsPrior experience preparing for a REAC inspection, as needed for HUD propertiesBilingual English/Spanish a plusSkills, Knowledge & Abilities:Strong understanding of financial statements (budget, financial reports, P&L statement, general ledger, etc.).Strong understanding of federal, state and local fair housing laws and provisions. The ability to read and understand regulatory agreementsMust have knowledge of REAC and MOR complianceStrong knowledge of Microsoft Outlook, Word, and Excel.Strong knowledge of Yardi or other property management accounting software.Strong math and accounting skills.Strong typing skills.Ability to read, write, understand, and communicate in English.Superior customer service skills including the ability to manage difficult customers and/or situations. Strong attention to detail, organizational and time management skills.Professional verbal and written communication skills.Strong leadership and management skills; ability to direct a team.Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility.Ability to set, manage and meet goals and deadlines on a consistent basis.Ability to exercise independent judgment.Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis.Ability to travel and work a flexible schedule to include weekends, evenings, and holidays.Essential Duties:Interviews, hires, trains, supervises, counsels and terminates staff in accordance with company policy.Consistently demonstrates exceptional leadership, coaching, guidance, ongoing feedback and motivation to staff. Ensures adherence to company policies and procedures. Develops, executes and monitors each property's operation budget. Compiles and analyzes data to manage property budgets and adjusts based on progress toward objectives and company goals.Makes a practice of reviewing the monthly operating statements with the Community Managers, to ensure that property is operating within the parameters of the approved budget. Makes suggestions to control expenses and manage the property at maximum cost effectiveness. Discusses any variances with the Community Manager.Work with the compliance team to ensure Community Managers are meeting the affordability requirements required on the properties.Works with Community Manager to ensure budgeted occupancy levels at budgeted rental rates and in conjunction with other property goals. If applicable, participates in scheduled Lease Rent Optimizer (LRO) calls, completes required reporting, and makes pricing recommendations to maximize rental income.Ensures the effective execution of lease renewal strategies as well as resident retention plans.Ensures ongoing and up to date knowledge of all market conditions. Regularly monitors market trends and portfolio competition.Develops, implements and monitors marketing plans for each property based on analysis of competitive properties. Assists each property in advertising and promotion needs to maximize marketing plans. Assesses each property to determine proper staffing requirements and makes recommendations.Responds to escalated resident complaints in a professional and timely manner.Reviews social media websites to ensure online reputation management.Reviews and approves vendor contracts. Ensures that all general liability, workers comp and property loss claims are documented and reported timely and accurately.Conducts timely visits and personally inspects each property on a regular basis. Ensures marketability of the community, both interior and exterior. Records deficiencies, including liability concerns and safety hazards, and ensures necessary action is taken. Maintains written record and reports, as required. Assists Community Managers in achieving and maintaining budgeted occupancy.Prepares and conducts corporate or investor tours.Collaborates with and utilizes resources from support departments to improve and impact revenue, marketing strategies, leasing efforts, occupancy, and resident retention.Coordinates with Redevelopment regarding ongoing property and unit renovations, if applicable.Coordinates with New Construction regarding status of project, if applicable.Approves and submits timesheets, commissions and bonuses timely and accurately.Assigns tasks and delegates work, monitors job progress and work flow, appraises work performance. Conducts regular audits to ensure overall compliance.Performs routine audits of on-site files and records and corrects problem areas with the Community Manager.If applicable, ensures that all bond or tax credit requirements are monitored regularly and are in full compliance. Communicates with owners, Asset Managers and Corporate associates, providing necessary updates, as required.Completes and communicates evaluations of associates and makes recommendations for salary increases and/or advancement.Holds regular staff meetings to ensure communication is received timely and consistently by all team members and to keep associates informed and engaged.Ensures that all associates under area of supervision are up to date with training; have a strong understanding of the company's policies and procedures, including all fair housing laws, the operations manual (SOP), and employee handbook. Cross trains, coaches and develops qualified candidates for future opportunities within the company. Resolves associate disputes in a professional and timely manner, promotes associate retention, and controls associate turnover. Completes company required training by established deadline.Complies with all Fairfield standards, applicable health and safety rules and regulations, as well as applicable local, state and federal laws.Any other duties or responsibilities that may be assigned.Why consider us?Competitive Salary and Benefits Package.Careers are made at Fairfield- We are committed to developing our staff through our robust in-person, online and social training. Promotions from within are encouraged.Environmentally Aware- Fairfield leads the industry through our Living Green Program and our LEED Certified communities.Award Winning- Fairfield is recognized for our customer service, training and professionalism.Cutting Edge Technology- Fairfield utilizes innovative property leasing and accounting software that maximizes productivity.#LI-JULIAEstimated Rate of Pay:$96,267.44 - $120,517.58This position is exempt; the range above reflects annual salary.The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance * Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

Why USAA?At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityAs a P&C Personal Lines Product Management executive, you will be responsible for leading the assigned national personal lines insurance business at USAA including overall product portfolio and management, product development, and modernization efforts for P&C Personal Lines products. Responsible for profitability of P&C Personal Lines products. Owns and manages the product development and modernization for assigned personal lines products P&C Personal Lines products. Works closely with the State Management Lead, the Member and Product Forecasting Lead, D&S, Underwriting, and others to inform product development and modernization efforts that support the company's long-term profitability targets as well as its commitment to member experience. Collaborates across P&C and the enterprise to ensure a world class experience that meets member needs and is consistent with the P&C strategy.What you'll do:Leads the design and execution of assigned USAA personal lines product insurance strategy (i.e., building the business case for product adjustments, setting product, and pricing guardrails, and recommending bundling strategies and national product growth targets) and works closely with member experience owners to deliver an industry-leading product in accordance with USAA's business strategy and relevant regulations.Accountable for the overall management of the assigned personal lines auto product (feature/functionality), ensuring appropriateness of financials, marketing strategy, market competitiveness, regulatory and risk compliance, and efficiency of operation and technology delivery.Collaborates with state managers and other national product leaders to grow products through the creation and implementation of an effective segmentation strategy, product profitability, service standards, and lifecycle management.Works closely with State Management leaders to profitably grow the auto product.Collaborates with P&C partners to develop national and regional pricing, underwriting, and product management strategies that minimize loss.Ensures product team properly communicates the product value proposition to the Distribution team and delivers sales support to all distribution channels (e.g., .com, mobile, contact center) so that the product is properly positioned to customers (sales tool and collateral development, sales training, etc.).Directs the member-centric design and execution of Renters and Specialty product features with a focus on end-to-end customer experiences.Oversees the experience and product development roadmaps; balances priorities and resources across products to deepen product offerings, ensure significant market differentiation, and maximize member retention.Responsible for identifying new and improved ways to manage the development process, as new platforms and technologies emerge.Works closely with the Senior Executive of New Business Ventures to successfully integrate new products into the product portfolio.Build and oversees Member Growth strategy and expansion while increasing profitability and revenue.Sets the strategy, builds the business case, and manages the execution of modernization efforts related to the home product, collaborating with the central modernization team to develop and implement these efforts.Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.What you have:Bachelor's degree in business, Marketing, Supply Chain Management, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.10 years of relevant experience within the Financial Services industry, preferably managing insurance products/platforms from strategy to market.8 years of people leadership experience in building, managing and/or developing high-performing teams.Comprehensive understanding of product P&L and high level of fluency in MLTV (member lifetime value) and ROI drivers.Demonstrated track record in balancing product priorities against budget and timelines and maintaining a sense of urgency in driving execution.Demonstrated strategic thinker with track record of developing and implementing strategies that thoughtfully consider and balance industry and competitive dynamics, customer insights, and commercial implications.Proven experience in managing full product lifecycle, from research and concept to release and distribution to customers, and future evolution in a scaled environment.Extensive experience developing, deploying, and supporting insurance product and/or integrated suite of products.What sets you apart:7+ years Property & Casualty Product Management experience5+ years multi-line experience to include renter's insurance, umbrella, and variable personal property.Proven ability to deliver results in a cross functional environmentProven experience delivering through 4P management - pricing, product, placement, promotionExperience with auto, home and state managementWhat we offer:Compensation:USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $ 216,750.00 - 390,150.00.Employees may be eligible for pay incentives based on overall corporate and individualApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.