Banking Salary in Salt Lake City, UT

Build your career with a company that is rated a top 20 lender nationally for VA Home Loans!  Veterans First Mortgage is an FHA/VA home lender.  Come join a team that trains you from the ground up!  Veterans First Mortgage employees strive to give each and every borrower an exceptional customer experience. We have a visionary marketing team with a cutting-edge lead program.  Our in-house team of loan officers, processors, underwriters and closers share one goal: to make the loan process swift, simple and compliant.  Military members make up a large part of our demographic.  An increasing number of veterans are using their home loan benefits. Come take advantage of this momentum and feel a great satisfaction in helping those that serve our country.For more information on Veterans First Mortgage, please visit http://www.veteransfirst.com/careersWhy join us?An award-winning culture that supports Personal Growth, Respect, Trusted Relationships, All-in Approach, Employee EmpowermentCompetitive pay and benefits including medical, dental, vision, life, a 401k plan with a company match and tuition reimbursement, parental leave, employee assistance program (EAP), banking benefits, pet insurance … and moreGenerous paid time off and flexible work hoursOpportunities to grow and develop in your careerPromote-from-within cultureYou can make a difference!Veterans First holds Top Workplace awards from The Salt Lake Tribune and The San Diego Union-TribuneWhy join this team? Come be a part of our vision in being the most referred and respected mortgage brand in the military communityTraining and Licensing provided: Veterans First Mortgage ensures success from the start by thoroughly training and licensing all of our Loan Officers to include comprehensive NMLS licensing training and complete onboarding/ in-house training Leads are provided through our visionary Marketing team utilizing our cutting edge lead program In this role you will be focusing on building relationships with borrowers and helping them live the American dream of home ownershipThe loan officer position provides a base salary plus commission, opportunity for bonuses and full benefitsBecome a part of our work family where core values of Personal Potential, Trusted Relationships, Respect and an All-in Approach is what drives us each and every day, and the occasional BBQ or potluck is just how we start the funWhat You’ll DoDedicated to delivering award winning customer service in an inside sales environmentIdentify prospective customers through company generated inbound leadsConduct customer needs analysis to learn and understand customer’s goalsCreate relationships with prospects and customers to establish trust and highly encourage referral businessConduct thorough follow up, outbound calls to interested consumersClose sales and advise customer of next stepsStay current on new products available for customers, completing ongoing education for licensing and complianceQualificationsProven track record of success in a sales or customer service oriented environmentStrong phone presence, listening and presentation skillsAbility to multitask, problem solve and efficiently manage time in a fast paced environmentStrong at communicating and relationship buildingTeam player with the ability to thrive in a structured and competitive environmentBachelor’s degree and 2+ years professional experience preferred#LI-Onsite Since 1996, Veterans First Mortgage has helped over 100,000 borrowers obtain the American Dream of home ownership. Inside Mortgage Finance ranks Veterans First Mortgage as a top VA mortgage lender by volume. With primary lending centers in Salt Lake City, UT and San Diego, CA, and loan officer licensed nationwide in almost every state, Veterans First is a VA and FHA mortgage lender that has over 350 hard-working team members that strive to make every aspect of the loan process as easy as possible. Veterans First Mortgage community and overseas programs revolve around veterans and our Troops. When we say "Thank you for your service," we mean it! Veterans First Mortgage is a trade name of Wintrust Mortgage, a division of Barrington Bank & Trust Company, N.A., a Wintrust Community Bank, NMLS # 449042.From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank and Wisconsin's Bank, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Software Engineer - Platform EngineeringOverviewThe US Open Banking Platform Engineering team is looking for a Manager, Software Engineering to drive our Internal Developer Platform forward and lead/own our developer experience and be a key driver in automating everything. The ideal candidate is passionate about Internal Developer Platforms, is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. RoleIn this leadership position, you will:* Manage incoming work from our intake process.* Guide business stakeholders and other teams to find solutions to their problems.* Take ownership of the developer experience for the US Open Banking.* Define, design, build and deploy our Internal Developer Platform.* Lead a team based in Salt Lake City and Mumbai to success.All About YouThe ideal candidate for this position should:* Have a mid-to-advanced level understanding of Kubernetes, AWS and Terraform.* Experience in node.js, golang or python and an understanding of SDLC principles.* Be a strong, confident and careful communicator to manage up and out to stakeholders.* Be comfortable dealing with unique problems and helping organize and align solutions.* Own how resources and applications get deployed in a sustainable manner.* Be capable of explaining complex technical issues in layman's terms.* Be able to collect feedback from stakeholders and create requirements for moving forward.* Be passionate about developer experiences and have a vision.* Own a team operating in a scrum or kanban style workflow.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesSalt Lake City, Utah: $138,000 - $221,000 USDOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Software Engineer - Platform EngineeringOverviewThe US Open Banking Platform Engineering team is looking for a Manager, Software Engineering to drive our Internal Developer Platform forward and lead/own our developer experience and be a key driver in automating everything. The ideal candidate is passionate about Internal Developer Platforms, is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. RoleIn this leadership position, you will:* Manage incoming work from our intake process.* Guide business stakeholders and other teams to find solutions to their problems.* Take ownership of the developer experience for the US Open Banking.* Define, design, build and deploy our Internal Developer Platform.* Lead a team based in Salt Lake City and Mumbai to success.All About YouThe ideal candidate for this position should:* Have a mid-to-advanced level understanding of Kubernetes, AWS and Terraform.* Experience in node.js, golang or python and an understanding of SDLC principles.* Be a strong, confident and careful communicator to manage up and out to stakeholders.* Be comfortable dealing with unique problems and helping organize and align solutions.* Own how resources and applications get deployed in a sustainable manner.* Be capable of explaining complex technical issues in layman's terms.* Be able to collect feedback from stakeholders and create requirements for moving forward.* Be passionate about developer experiences and have a vision.* Own a team operating in a scrum or kanban style workflow.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesSalt Lake City, Utah: $138,000 - $221,000 USDPDN-9bba8b88-ab5d-45e8-a52b-4b35b5c1b7fa

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummarySenior Customer Technical Services AnalystJob Description SummaryOverview:The Mastercard Open Banking Client Support team (Finicity) is seeking a senior professional who can solve technology issues to help our clients be successful. The ideal candidate demonstrates a passion for the client journey, motivation, maintains intellectual curiosity, and aspires to grow both personally and technically.Role:* Provide comprehensive technical support for clients, encompassing integrations, troubleshooting, and API Services training within a 24/7 operational framework.* Leverage expertise in scripting, XML, databases, task management, and web applications to devise improved approaches for resolving customer issues.* Possess a deep understanding of platform and API features and capabilities, effectively communicating these to clients.* Demonstrate agility in identifying potential solutions and providing practical guidance during technical troubleshooting and Q&A sessions with clients.* Able to develop relationships of trust with clients, developers, engineers, and business partners.* Champion the resolution of issues in alignment with SLAs and KPIs.* Employ exceptional troubleshooting skills to collaboratively work with internal team members in issue resolution, thereby bolstering customer satisfaction.* Willingness to show up every day and make things happen. Every day. No excuses.All About You:The ideal candidate for this position should:* Possess prior experience in one or more client-facing, service/support roles with a history of client engagement.* Exhibit comfort in working autonomously troubleshooting and problem-solving.* Demonstrate the ability to collaborate effectively with both internal and external stakeholders.* Display strong written and verbal communication skills, including the capacity to convey information professionally in a highly technical environment.* Possess previous exposure to API structures, SaaS service implementations, databases like SQL, and other Web service technologies in SaaS Models.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummarySenior Customer Technical Services AnalystJob Description SummaryOverview:The Mastercard Open Banking Client Support team (Finicity) is seeking a senior professional who can solve technology issues to help our clients be successful. The ideal candidate demonstrates a passion for the client journey, motivation, maintains intellectual curiosity, and aspires to grow both personally and technically.Role:* Provide comprehensive technical support for clients, encompassing integrations, troubleshooting, and API Services training within a 24/7 operational framework.* Leverage expertise in scripting, XML, databases, task management, and web applications to devise improved approaches for resolving customer issues.* Possess a deep understanding of platform and API features and capabilities, effectively communicating these to clients.* Demonstrate agility in identifying potential solutions and providing practical guidance during technical troubleshooting and Q&A sessions with clients.* Able to develop relationships of trust with clients, developers, engineers, and business partners.* Champion the resolution of issues in alignment with SLAs and KPIs.* Employ exceptional troubleshooting skills to collaboratively work with internal team members in issue resolution, thereby bolstering customer satisfaction.* Willingness to show up every day and make things happen. Every day. No excuses.All About You:The ideal candidate for this position should:* Possess prior experience in one or more client-facing, service/support roles with a history of client engagement.* Exhibit comfort in working autonomously troubleshooting and problem-solving.* Demonstrate the ability to collaborate effectively with both internal and external stakeholders.* Display strong written and verbal communication skills, including the capacity to convey information professionally in a highly technical environment.* Possess previous exposure to API structures, SaaS service implementations, databases like SQL, and other Web service technologies in SaaS Models.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.PDN-9bba8bbf-0f87-43ef-929c-3ef2a41295ef

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryLead Software EngineerOverviewThe US Open Banking Platform Engineering team is looking for a Lead Software Engineer to help drive the future of our development and deployment platforms. The ideal candidate is passionate about Internal Developer Platforms (IDPs), highly motivated, technically curious, an eliquent speaker, and possesses the ability to lead large technical projects. In this technical leadership position, you will:* Partner with SRE, Engineering and Infrastructure to automate everything, improve workflows and design and deliver solutions.* Support the technical capabilities and design of our Internal Developer Platform (IDP).* Build systems to provide a great developer experience and improve developer efficiencies.* Roll-out systems to increase our security, stability and scalability of our platform.All About YouThe ideal candidate for this position should:* Look at everything through the eyes of our engineers and see their needs and how to make their lives easier, more efficient while enforcing standards and security.* Have an interest in an IDP that focuses on delivering a great customer experience.* Be curious on what's happening in the industry on internal developer platforms and CI/CD.* Go out of your way to get close to the engineering teams to find out what their needs are and how the platform team can help.* Proficient in golang, nodejs, python or java.* Have experience in terraform, Kubernetes and AWS. * Have a security-first mindset with ideas on how to make it easy to do.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesSalt Lake City, Utah: $138,000 - $221,000 USDO'Fallon, Missouri: $138,000 - $221,000 USDOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryLead Software EngineerOverviewThe US Open Banking Platform Engineering team is looking for a Lead Software Engineer to help drive the future of our development and deployment platforms. The ideal candidate is passionate about Internal Developer Platforms (IDPs), highly motivated, technically curious, an eliquent speaker, and possesses the ability to lead large technical projects. In this technical leadership position, you will:* Partner with SRE, Engineering and Infrastructure to automate everything, improve workflows and design and deliver solutions.* Support the technical capabilities and design of our Internal Developer Platform (IDP).* Build systems to provide a great developer experience and improve developer efficiencies.* Roll-out systems to increase our security, stability and scalability of our platform.All About YouThe ideal candidate for this position should:* Look at everything through the eyes of our engineers and see their needs and how to make their lives easier, more efficient while enforcing standards and security.* Have an interest in an IDP that focuses on delivering a great customer experience.* Be curious on what's happening in the industry on internal developer platforms and CI/CD.* Go out of your way to get close to the engineering teams to find out what their needs are and how the platform team can help.* Proficient in golang, nodejs, python or java.* Have experience in terraform, Kubernetes and AWS. * Have a security-first mindset with ideas on how to make it easy to do.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesSalt Lake City, Utah: $138,000 - $221,000 USDO'Fallon, Missouri: $138,000 - $221,000 USDPDN-9bba8bbf-313e-4bb1-9863-ae79a93c0bee

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummarySolution Engineer - US Open Banking-2Solution Engineer, Open Banking - USWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.OverviewMastercard is a leading provider of innovative API-based financial products, empowering businesses with seamless access to financial data and services. The Open Banking Solution Engineering team is seeking a dynamic and highly skilled Solution Engineer with a strong technical background to join our team. As a part of this team, you will play a critical role in pre-sales consultation and post-sales implementation of our API-based financial solutions.Key Responsibilities:1. Pre-sales Consultation:* Collaborate with the sales team to understand customer requirements and propose appropriate technical solutions using our API-based financial products.* Conduct product demonstrations and deliver presentations to prospective clients, showcasing the capabilities and benefits of our financial APIs.2. Technical Solution Design:* Analyze client needs and tailor our API solutions to meet their specific requirements, ensuring optimal integration and performance.* Collaborate with cross-functional teams to design and architect effective technical solutions that align with the client's objectives and needs.3. Post-sales Implementation:* Lead the technical implementation process, ensuring smooth integration and deployment of our API-based financial products within the client's ecosystem.* Provide technical guidance and support to clients during the implementation phase, addressing any integration challenges and ensuring successful project delivery.4. Client Relationship Management:* Establish strong relationships with clients, acting as a technical advisor and ensuring their ongoing satisfaction with our solutions.* Gather feedback and insights from clients to continuously improve our products and services, communicating their needs to internal teams.5. Technical Expertise and Support:* Utilize in-depth knowledge of REST APIs and SQL querying to provide technical expertise and support to both internal teams and integrating clients.* Troubleshoot and resolve technical issues, collaborating with the development and support teams to deliver effective solutions.All About YouSkills and Qualifications:* Previous experience in a pre-sales or solution engineering role.* Strong knowledge of REST APIs and experience in integrating them into various applications/ API-based solutions.* Excellent problem-solving skills and ability to troubleshoot technical issues effectively.* Problem-solving mindset and ability to work independently and within a team.* Familiarity with the following tools: Postman, Webhook.site, RedHat 3Scale, Plantext, * Familiarity with financial industry standards and protocols (e.g., OAuth, FDX, OpenID Connect, PCI-DSS).* Strong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.* Proven ability to work effectively in a collaborative, team-oriented environment.* Adaptability and willingness to learn new technologies and stay updated on industry trends.* Proficiency in SQL querying and database management.* Understanding of software development life cycle (SDLC) and integration methodologies.* Strong organizational skills and attention to detail.Preferred Additional Skills:* Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud).* Knowledge of programming languages such as Python, Java, or JavaScript.* Experience with authentication and encryption protocols (e.g., OAuth, RSA).* Understanding of encryption and data security principles, enterprise architecture, networking.* Relevant IT industry certifications and/or training (e.g., CompTIA CySA+, Network+, ISC^2 SSCP).If you are passionate about shaping the future of open banking and have a strong technical background, we invite you to apply and be a part of our innovative and growing team. The base salary range for this position in the U.S. is $100,000 - $120,00 per year + benefits. This role is eligible for additional annual pay-for-performance compensation. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Still with us? Just a little bit more...Research shows that women and other marginalized individuals tend to only apply when they check every box. We're always keen to broaden our perspective, so if you think you have what it takes, but don't necessarily meet every single point above, please still get in touch, we'd love to have a chat and see if you could be a great addition to the team!Corporate Security ResponsibilityEvery person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:* Abide by Mastercard's security policies and practices;* Ensure the confidentiality and integrity of the information being accessed;* Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummarySolution Engineer - US Open Banking-2Solution Engineer, Open Banking - USWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.OverviewMastercard is a leading provider of innovative API-based financial products, empowering businesses with seamless access to financial data and services. The Open Banking Solution Engineering team is seeking a dynamic and highly skilled Solution Engineer with a strong technical background to join our team. As a part of this team, you will play a critical role in pre-sales consultation and post-sales implementation of our API-based financial solutions.Key Responsibilities:1. Pre-sales Consultation:* Collaborate with the sales team to understand customer requirements and propose appropriate technical solutions using our API-based financial products.* Conduct product demonstrations and deliver presentations to prospective clients, showcasing the capabilities and benefits of our financial APIs.2. Technical Solution Design:* Analyze client needs and tailor our API solutions to meet their specific requirements, ensuring optimal integration and performance.* Collaborate with cross-functional teams to design and architect effective technical solutions that align with the client's objectives and needs.3. Post-sales Implementation:* Lead the technical implementation process, ensuring smooth integration and deployment of our API-based financial products within the client's ecosystem.* Provide technical guidance and support to clients during the implementation phase, addressing any integration challenges and ensuring successful project delivery.4. Client Relationship Management:* Establish strong relationships with clients, acting as a technical advisor and ensuring their ongoing satisfaction with our solutions.* Gather feedback and insights from clients to continuously improve our products and services, communicating their needs to internal teams.5. Technical Expertise and Support:* Utilize in-depth knowledge of REST APIs and SQL querying to provide technical expertise and support to both internal teams and integrating clients.* Troubleshoot and resolve technical issues, collaborating with the development and support teams to deliver effective solutions.All About YouSkills and Qualifications:* Previous experience in a pre-sales or solution engineering role.* Strong knowledge of REST APIs and experience in integrating them into various applications/ API-based solutions.* Excellent problem-solving skills and ability to troubleshoot technical issues effectively.* Problem-solving mindset and ability to work independently and within a team.* Familiarity with the following tools: Postman, Webhook.site, RedHat 3Scale, Plantext, * Familiarity with financial industry standards and protocols (e.g., OAuth, FDX, OpenID Connect, PCI-DSS).* Strong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.* Proven ability to work effectively in a collaborative, team-oriented environment.* Adaptability and willingness to learn new technologies and stay updated on industry trends.* Proficiency in SQL querying and database management.* Understanding of software development life cycle (SDLC) and integration methodologies.* Strong organizational skills and attention to detail.Preferred Additional Skills:* Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud).* Knowledge of programming languages such as Python, Java, or JavaScript.* Experience with authentication and encryption protocols (e.g., OAuth, RSA).* Understanding of encryption and data security principles, enterprise architecture, networking.* Relevant IT industry certifications and/or training (e.g., CompTIA CySA+, Network+, ISC^2 SSCP).If you are passionate about shaping the future of open banking and have a strong technical background, we invite you to apply and be a part of our innovative and growing team. The base salary range for this position in the U.S. is $100,000 - $120,00 per year + benefits. This role is eligible for additional annual pay-for-performance compensation. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Still with us? Just a little bit more...Research shows that women and other marginalized individuals tend to only apply when they check every box. We're always keen to broaden our perspective, so if you think you have what it takes, but don't necessarily meet every single point above, please still get in touch, we'd love to have a chat and see if you could be a great addition to the team!Corporate Security ResponsibilityEvery person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:* Abide by Mastercard's security policies and practices;* Ensure the confidentiality and integrity of the information being accessed;* Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.PDN-9bba8c6c-705b-42bc-b5ae-850286da5a96

At Emprise Bank, everything we do is focused on empowering the neighborhoods, businesses, and people in our communities to thrive. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals.We are looking for a Banking as a Service (BaaS) Relationship Manager to join our Innovation and Strategy team. The Banking as a Service (BaaS) Relationship Manager is responsible for strategic growth with our Emprise Embedded partners.This position is eligible for a Hybrid schedule in Wichita, KS and surrounding areas. Remote in South Dakota, Utah, Oklahoma, Missouri, and Nebraska.A successful candidate will have:Proven ability to establish and build strong relationships with our partners and internal team membersCritical and analytical thinking skillsConfident and articulate communication skillsStrong attention to detailAn understanding of and commitment to our valuesAttitude and aptitude to engage in continuous developmentEssential functions of the role:Foster partner relationships to ensure goals, strategies, and objectives are in place to support the execution of partner programsHave a strong understanding of program and regulatory constructs to support programs efficiently and effectivelyDevelop partner specific strategic plans that align with Emprise Embedded goalsCollaborate with partners on contract and pricing negotiationAdvocate partner business development ideas across EmpriseIdentify and drive new opportunities for growth and manage partner pipelinesEngage with prospective clients and identify those to pursueManage profit and loss forecasting by monitoring and assessing trends and problem areasBe a strategic thought leader for our partners on Emprise Embedded strategy, policy, products, systems, and processes to grow and develop partners and be able to challenge status quo when necessaryHave a deep understanding of all partner business, decision makers, trends in the industry, and competitionGuide internal teams to ensure alignment, efficiency, and effectivenessPrioritize work to align with partner goals and objectivesContinue to build partner relationships by holding consistent follow upsProvide reporting to stakeholders on partner agreements, programs, and pricing strategiesWork closely with Account Manager on assigned accounts to ensure alignment and collaborate on prioritization of work and support escalation of key issuesOther duties as assigned within the scope and responsibility of the jobRequirementsBachelor's degree or level of education that, together with industry experience, enables the applicant to meet the job requirementsMinimum 5-7 years of banking, Fintech, and/or new client origination experienceProven track record in customer development and retention and working with all levels of senior managementProficiency with large server-based applications and typical desktop softwareBenefitsIn addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.To learn more, please visit our website at www.emprisebank.com.Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.

Manager/Senior Manager - Strategy and Operations (Remote / Miami, FL)About Horatio:Horatio is a leading provider of business process outsourcing (BPO) services and next-generation customer experiences to fast-growing technology companies. The employee experience is, at its core, what makes Horatio... Horatio. We're lucky to work with mission-driven clients, and we share in their passion. Horatio was founded in 2019 and maintains offices in the Dominican Republic, Colombia, and Miami. Today, we serve over 100 customers across sectors like social media, e-commerce, Fintech, and HealthTech, helping them represent, protect, and grow their brands through cost-effective omnichannel support solutions.Horatio has been recognized for its outstanding achievements and commitment to excellence in business process outsourcing. Most recently, in 2023, Horatio ranked No. 107 on Inc. Magazine's prestigious Inc. 5000 list, highlighting our rapid growth and solidifying our reputation as a leader in the industry. We know our people are our greatest asset. That's why we offer every opportunity to grow personally and professionally. Who We're Looking For:We are looking for a Manager/Senior Manager of Strategy and Operations who embodies exceptional leadership, strategic acumen, and a passion for delivering unparalleled value to our clientele. As a pivotal member of our team, you'll take a leading role in driving critical partnerships, cultivating operational excellence, and fostering a culture of high performance to exceed customer expectations. You'll own and operate various workflows that support our primary clients, and you'll be tasked with running projects from ideation to completion that push progress on the company's highest priority goals.What You'll Be Doing:Client Relationship Management:Report directly to the COO, overseeing our top 20 accounts and nurturing key client relationships.Proactively engage with clients to understand their evolving needs, address challenges, and deliver tailored solutions.Collaborate with internal teams to align service delivery with client objectives and ensure maximum satisfaction.Strategic Planning:Partner with the executive team to develop and execute strategic initiatives aligned with client and company goals.Identify growth opportunities, optimize operational processes, and drive continuous improvement efforts.Operational Excellence:Oversee all operational aspects of client engagements, ensuring seamless service delivery and adherence to quality standards.Drive cross-functional collaboration to streamline processes, enhance efficiency, and drive operational excellence.Establish and maintain robust quality assurance measures to consistently meet and exceed client expectations.Conduct regular service reviews, performance assessments, and implement corrective actions as necessary.Serve as a primary point of contact for issue resolution, liaising with internal teams to address challenges promptly and implement preventive measures.Team Leadership:Lead, mentor, and inspire a high-performing client services team, fostering a culture of excellence, accountability, and continuous improvement.Provide ongoing support, guidance, and professional development opportunities to team members.Key Requirements:2-3+ years of experience in consulting / investment banking or related experience, demonstrating expertise in client relationship management and service delivery.Exceptional communication, negotiation, and problem-solving skills, coupled with the ability to thrive in a fast-paced, client-centric environment. Highly data-driven and analytical. Can drive complex analyses and translate into key actionable insights and action Strategic and tactical; can easily move between the big picture and on the ground execution. Proficiency in process improvement, project management, and advanced analytics tools such as Excel, Salesforce CRM, Salesforce ServiceCloud, and Quantitative Modelling.Previous experience in BPO is advantageous.Willingness to travel (25-50%) to visit clients and operational sites.Bachelor's degree or above in a relevant field.?In this role, you'll have the flexibility to work remotely or out of our Miami office, supported by a dynamic team and equipped with digital tools for collaboration. We believe in fostering connections and celebrating achievements through occasional in-person gatherings. Join us in shaping the future of customer experiences at Horatio!

BMW Financial Services NA, LLC was established in 1993, supporting the sales and marketing of BMW products. Subsequently, we have expanded beyond the leasing, retail and commercial financing of a traditional captive-finance company offering a broad variety of products tailored for the BMW, MINI and Rolls-Royce customer. Be a part of our exciting growth by expressing an interest in the Retail Credit Specialist position located at our BMW Bank of North America office in Salt Lake City, UT. As a Retail Credit Specialist, you will underwrite $400 million in credit submissions annually and underwrite fleet credit line relationship up to $750K. You will be responsible for managing risk while maximizing portfolio growth by analyzing and interpreting consumer and business credit data while remaining compliant with federal, state and BMW Group Financial Services' regulatory requirements, practices, policies, and procedures (including but not limited to fair lending, Equal Credit Opportunity Act, Truth in Lending Act, Anti-Money laundering and Financial Sanctions, and Anti-Fraud management). This role is also responsible to ensure adherence to Financial Abuse prevention, as well as the prevention of Unfair, Deceptive, Abusive Acts and Practices.In this role, you will analyze information received from consumer and business credit application and credit reporting agencies to make prudent credit decisions, collect, and analyze all requisite documentation including, but not limited to, financial and income statements to decision business and fleet applications, negotiate terms and conditions of application decisions with Centers within established approval and exception guidelines to ensure credit quality and profitability. You will mitigate risk through thorough analysis and appropriate verification tools, escalate applications exceeding lending authority to Senior Credit Analyst/Manager/Team Leader and support and promote company cultural values, service standards, and goals in all aspects of performance.In this position you will communicate credit decisions and rationale to Centers by telephone and through well documented stipulations and recommend alternative options on declined applications upon which the Center may be able to offer. You must be an effective negotiator and able to structure deals to mitigate risk, be responsive to Center calls, e-mails, and voicemails, as well as maintain and develop Center relationships by building rapport through telephone calls and in-person dealer events.Join the BMW Financial Services team and enjoy a high-performance Total Rewards package that may include:• Medical, Dental, and Vision insurance• All with options for $0 Employee contribution• 401(k) with Company match• Retirement Income Account (RIA)• Employee vehicle program• Bonus eligibility• Paid Parental Leave of up to 6 weeks• Paid Time Off in addition to Company paid holidays where eligible• Hybrid work environment • Voluntary Benefits to fit your needsThe pay range for this role is: $65,070.00 - $76,210.00.The selected candidate's education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.Even more so than the generous compensation and benefits, the culture and values of BMW Financial Services make it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.At BMW, we are driven by diversity, equity, and inclusion. We are proud to be an Equal Opportunity Employer and are welcoming of all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Qualifications Requirements:Bachelor's Degree or consistent work towards attainment or equivalent experience and/or certification.2+ years of Finance experience or related educationPreferences:Preferred area of Study: Business degree with concentration in Finance.1-2 Years Credit Analysis experience1-2 Years Collections experience1-2 Years Dealer Facing experience

Position Title Enterprise Compliance Strategy & Transformation Manager, SrLocation Work From Home United StatesJob Summary The Enterprise Compliance Department ("Enterprise Compliance") is responsible for demonstrating and promoting a firm-wide culture of compliance, supported by governance functions, to enable the goals of the Enterprise Chief Compliance Officer ("ECCO"), and the Bank's overall strategic plan, in support the President and Chief Executive Officer and the Board of Directors. Enterprise Compliance is intimately involved with assessing and mitigating risk of ongoing and proposed first-line activities and business initiatives.Independence of Enterprise Compliance is affirmed by the ECCO's dual reporting lines directly to the Chair of the Board of Directors' Risk Assessment Committee and separately to the President & Chief Executive Officer. Compliance leaders and team members actively participate on key Board-level and management committees, as well as important working groups. This heightened visibility is made possible through a steadfast risk management-oriented "tone at the top" which makes Enterprise Compliance at Flagstar a dynamic, challenging, and rewarding department to further your career.The Enterprise Compliance Strategy & Transformation Senior Manager will be responsible for leading the development and implementation of the Enterprise Compliance Target Operating Model and Change Management. This is a pivotal role as the firm and Enterprise Compliance navigates the integration of legacy NYCB, legacy Flagstar and legacy Signature Compliance Programs and elevates its risk programs to meet the increased regulatory expectations of a financial institution that exceeds $100 billion in assets. The Strategy & Transformation Senior Manager will play a critical role in ensuring the effective implementation of the strategic plan and initiatives, fostering a culture of continuous improvement, and helping the Bank to continue its focus on strong Compliance risk management practices.Pay Range: $105,900.00 - $160,238.00 - $203,100.00Job Responsibilities:Reporting to the Head of Governance, Strategy and Transformation ("HGST") and in close coordination with the HGST, the Strategy & Transformation Senior Manager will be responsible for establishing and maintaining effective strategy and tools to represent the aggregate view of key Programs and risks across Enterprise Compliance, and the effective implementation and refresh of the Enterprise Compliance Target Operating Model and other strategic initiatives, in line with Bank and regulatory requirements:Develop and lead the implementation of the Annual Strategic PlanDevelop and maintain the Enterprise Compliance Budget and ForecastDefine and refresh Compliance Management Program requirements and implementation strategy (TOM)Define Strategy for implementation / enhancement of Compliance ProgramsFoster relationships across all lines of defenseServe as key point of contact for and coordination with other departmentsFacilitate Audit and Regulatory ResponsesDevelop implementation / remediation strategy and project plan for: Regulatory Remediation, Merger Integration, Large Bank Regulatory Alignment and the Implementation of enterprise Strategic InitiativesDevelop quality control process for key programs and initiatives and retain implementation artifactsADDITIONAL ACCOUNTABILITIESPerforms special projects, and additional duties and responsibilities as required.Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.JOB REQUIREMENTS Required Qualifications:Education level required: Undergraduate Degree (4 years or equivalent) in business administration, finance, risk management, or a related fieldMinimum experience required: 8+ Years in risk management, compliance, strategy, transformation, audit, and/or project management within the banking industryIn-depth knowledge of regulatory requirements for banks with over $100 billion in assets, including OCC Heightened Standards, Federal Reserve Enhanced Prudential Standards, Basel III, Dodd-Frank Act, and other relevant regulationsJob Competencies:Proven track record of successfully leading and implementing transformational change initiatives within large organizations, preferably in the banking or financial services sectorStrong analytical and problem-solving skills, with the ability to analyze complex issues, develop innovative solutions, and make data-driven decisionsExcellent communication, collaboration, and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organization to convey change initiatives and drive consensusProcess optimization and efficiency enhancement capabilities for effective risk managementKnowledge of regulatory compliance with an understanding of applicable standards and regulationsProficiency in data analysis and deriving meaningful insights for decision-makingPerformance monitoring and reporting expertise to track and communicate outcomesOccasional domestic travel required to Flagstar locations including New York City, Troy, MI, and other locations throughout the U.S.Physical demands (ADA): No unusual physical exertion is involved.

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummarySenior Specialist, Customer SuccessWho is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Client Success team is looking for a Senior Specialist, Customer Success for Open Banking. In this role, you will act as the team lead for our client development portfolio, ensuring their success and complete satisfaction with our products and services. As a key member of the Client Success organization, your primary responsibility will be to develop and maintain strong relationships with this very specific client base, helping to grow the existing business. This will be achieved by working closely with this group of clients, providing valuable insights and giving account support. You will play a critical role in driving client satisfaction, retention and operational efficiency. Responsibilities: Senior Specialist, Customer Success: Become knowledgeable in Mastercard open banking, including business solutions and implementation methodologies Manage client relationships for our pooled support model at a high level and become the trusted advisor for that book of business Work to ensure customer satisfaction with Mastercard products and services by anticipating client needs and understanding the overall vision of these clients Collaborate cross-functionally within Mastercard to provide outstanding client support Advocate for the needs of clients to leaders in different departments Understand this unique book of business's challenges, industry trends and consult on how Mastercard can help them achieve their objectives Establish success plans that clarify client goals and enable them to measure their results Cross-Functional Team Collaboration: Collaborate closely with other departments, including sales, marketing, product management, delivery operations, SE's, TAM's, and client support to ensure alignment of strategies and initiatives Foster strong relationships with the above teams so that we can facilitate a cohesive approach to client success, leveraging insights and expertise from diverse teams to deliver the best possible outcome for our clients and teams. Serve as a liaison between the client success team and other departments, facilitating communications, collaboration, and knowledge sharing. Coordinate cross-functional projects and initiatives Process Optimization and Improvement: Analyze existing operational and client success processes to identify opportunities for optimization, automation and streamlining. Implement tools, systems and technologies to enhance operational efficiency and effectiveness in this new model of support. Monitor and evaluate key metrics and performance indicators to measure the success of operational improvements and drive continuous optimization. Team Leadership and Development: Provide guidance and support to the client success team, fostering a culture of excellence and accountability. Facilitate the onboarding process for new CSM's, providing guidance and support as they transition into their new role. All About You The ideal candidate for this position should have: Strong organizational, managerial, and personal skills to successfully communicate and negotiate with internal and external customers Excellent presentation skills and ability to communicate with C-level business executives Service driven with a desire to see clients succeed Strategic mindset and ability to understand client and industry objectives Excellent problem-solving techniques and issue management skills Great verbal and written skills Proactive and highly organized Self-driven, motivated and results oriented An intermediate or advanced (preferred) level of client management and operations management experience Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummarySenior Specialist, Customer SuccessWho is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Client Success team is looking for a Senior Specialist, Customer Success for Open Banking. In this role, you will act as the team lead for our client development portfolio, ensuring their success and complete satisfaction with our products and services. As a key member of the Client Success organization, your primary responsibility will be to develop and maintain strong relationships with this very specific client base, helping to grow the existing business. This will be achieved by working closely with this group of clients, providing valuable insights and giving account support. You will play a critical role in driving client satisfaction, retention and operational efficiency. Responsibilities: Senior Specialist, Customer Success: Become knowledgeable in Mastercard open banking, including business solutions and implementation methodologies Manage client relationships for our pooled support model at a high level and become the trusted advisor for that book of business Work to ensure customer satisfaction with Mastercard products and services by anticipating client needs and understanding the overall vision of these clients Collaborate cross-functionally within Mastercard to provide outstanding client support Advocate for the needs of clients to leaders in different departments Understand this unique book of business's challenges, industry trends and consult on how Mastercard can help them achieve their objectives Establish success plans that clarify client goals and enable them to measure their results Cross-Functional Team Collaboration: Collaborate closely with other departments, including sales, marketing, product management, delivery operations, SE's, TAM's, and client support to ensure alignment of strategies and initiatives Foster strong relationships with the above teams so that we can facilitate a cohesive approach to client success, leveraging insights and expertise from diverse teams to deliver the best possible outcome for our clients and teams. Serve as a liaison between the client success team and other departments, facilitating communications, collaboration, and knowledge sharing. Coordinate cross-functional projects and initiatives Process Optimization and Improvement: Analyze existing operational and client success processes to identify opportunities for optimization, automation and streamlining. Implement tools, systems and technologies to enhance operational efficiency and effectiveness in this new model of support. Monitor and evaluate key metrics and performance indicators to measure the success of operational improvements and drive continuous optimization. Team Leadership and Development: Provide guidance and support to the client success team, fostering a culture of excellence and accountability. Facilitate the onboarding process for new CSM's, providing guidance and support as they transition into their new role. All About You The ideal candidate for this position should have: Strong organizational, managerial, and personal skills to successfully communicate and negotiate with internal and external customers Excellent presentation skills and ability to communicate with C-level business executives Service driven with a desire to see clients succeed Strategic mindset and ability to understand client and industry objectives Excellent problem-solving techniques and issue management skills Great verbal and written skills Proactive and highly organized Self-driven, motivated and results oriented An intermediate or advanced (preferred) level of client management and operations management experience Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.PDN-9bba8b79-441d-45fc-85ad-842e5f1874ae