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Financial Services Representative Salary in Salem, NH

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(USA) Associate Optometrist - Walmart - $20,000 Si...
Walmart, Salem
What you'll do atPosition Summary...It's time to see optometry through a new lens. Walmart is revolutionizing healthcare and this your chance to be part of it. A Walmart Associate Optometrist is the clinical partner to the Vision Center Manager, and core to our mission of advancing eyecare affordably for everyone.About The Optometry TeamWe're looking for someone that shows autonomy and will forge the way to be a trusted part of the community, operating the business as if it were your own. The Vision Center is fast-paced and equipped with the resources and technology you need to succeed. Your biggest tool? The ability to authentically connect with our patients, as they turn to Walmart for trusted expertise.What you'll do...How You'll Make An Impact:Provide evidence-based vision care to ensure patient's health and well-being by recommending and prescribing medications and other treatment options (for example, red eye, LASIK surgery, cataract surgery).Deliver routine vision care using evidence-based care guidelines.Educate patients and store associates on eye health, including contact lens care, disease state management, and safety factors.Consult with other health professionals to prepare patient care plans, observing optometry scope of practice per state board;How You'll Make An Impact:Embraces new equipment technology and advanced instrumentation. This would be essential as we are integrating advanced technology such as digital phoropters, EMR, Maestro (OCT/retinal camera combo).What you'll bring:• Doctoral degree in Optometry (OD) from accredited optometry school.• Licensed optometrist in good standing in state of practice.• EMR/EHR experience.• Eagerness to embrace new equipment technology and advanced instrumentation.• Experience in Treating and managing ocular disease.Judgment: Make Sound Judgments: Uses objective financial and business analyses to evaluate the returns and risks of business choices. Analyzes and integrates trends and patterns to determine the root causes of problems and identify solutions. Evaluates short- and long-term implications of decisions. Accurately forecasts growth, costs, and business challenges.Customer/Member Centered: Promote a Customer/Member-Focused Environment: Creates and maintains an environment that provides customers/members with desired products, services, and experiences. Combines experience, insight, and data to determine how to best exceed customer/member needs. Develops and implements initiatives, practices, and plans to capitalize on customer/member-focused growth and improvement opportunities. Ensures the removal of barriers to delivering exceptional customer/member value, service, and support.Execution and Results: Optimize Execution and Results: Uses the advantage of company size, internal and external resources, and talent to achieve success. Creates an environment where associates are held accountable for achieving goals and results. Applies broad, cross-functional knowledge and resources to produce results that best fit the company strategy. Prioritizes and balances time, actions, resources, and initiatives to ensure accomplishment of critical results. Makes sure desired change initiatives and priorities are implemented appropriately.Planning and Improvement: Advocate Planning and Continuous Improvement: Sets and communicates clear and aligned goals, monitors progress, and ensures leaders in own organization do the same. Develops and implements plans and practices to ensure others have the information, resources, implementation time, and talent needed to succeed. Develops and upgrades work assignments and processes to accomplish goals across functions, organizations, and geographies, where appropriate. Sponsors continuous improvement and elimination of non-value-added work. Embraces, values, and implements diverse perspectives and ideas.Influence and Communicate: Inspire Commitment: Develops and communicates logical, convincing justifications, including lessons learned, that build commitment and support for one's perspectives and initiatives. Builds diverse, high-performing teams that accomplish organizational changes, goals, and priorities. Ensures strategies, change initiatives, and competitive information are communicated in clear and compelling ways. Listens to, leverages, and promotes the diverse ideas, perspectives, and contributions of others across the business.Ethics and Compliance: Promote Ethics and Compliance: Builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm. Identifies opportunities and takes action to enhance compliance. Ensures associates receive the communication and instruction needed to act in accordance with policies and procedures.Adaptability: Demonstrate Adaptability: Demonstrates resourcefulness and resilience in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities (for example, seeking out training, learning from experience, researching best practices). Seeks exposure to new ideas and perspectives. Sponsors programs and initiatives to improve adaptability and continuous learning capabilities in own organization.Strategy: Think and Act Strategically: Creates strategies for own organization that align with the company's strategies and lead to the achievement of business priorities. Pursues initiatives, investments, and opportunities that fit with and support company strategies. Assesses deliverables against leading industry practices and implements plans that leverage company advantages. Works through different strategic options and determines their intended and unintended implications, and applies to business planning. Social Responsibility and Reputation: Promote Reputation and Social Responsibility: Proactively leads volunteer activities, programs, and initiatives in order to improve the community. Seeks and maintains external relationships and alliances, strengthening the company's impact on and reputation in the community. Serves as a credible spokesperson, representative, and sponsor of the company to the public and the community.Talent: Assess and Improve Talent : Develops talent and replacement plans for own organization that increase effectiveness, build diversity, and enhance bench strength. Identifies, utilizes, and integrates associates' strengths to produce improved results. Creates an environment where people processes (for example, performance management, development) are used effectively to improve associate performance and achieve desired results throughout own organization. Mentors, guides, and sponsors the development of key talent.Build Relationships: Build Internal and External Relationships : Builds and sustains trusting, collaborative relationships and alliances across functional, organizational, and geographical boundaries to achieve goals. Sponsors initiatives and programs that promote respect for, interest in, and support of associates. Ensures associates are treated in an accepting, respectful manner.Manages Optical Operations: Stays current on changes in optical procedures, ideas, and processes and shares the information and ideas with associates and managers. Ensures adherence to proper policies and procedures for advising on merchandise and filling prescriptions. Ensures optical operations are aligned with company and regulatory standards for prescriptions and claims, doctor and optician certifications/licensure, and associate training. Guides associates and supports managers on how to address customer and member concerns and merchandise defects. Meets with managers, doctors, and associates to identify and discuss any concerns and issues related to the business and to share information related to new initiatives. Effectively recruits doctors in partnership with Market Directors.Quality Patient Care-Facility: Creates a culture of patient care, safety, and accuracy. Communicates clear expectations regarding quality of care and patient safety. Ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals. Ensures counseling (providing information related to the health service provided) occurs on new therapy (new items) and as requested by patients or required by practice or state regulations, including appropriate documentation. Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction. Promotes reporting and transparency of errors whether actual or patient perceived. Writes timely and effective plans of action focused on identification and correction of root cause.Compliance Focused Execution-Facility: Creates and fosters an environment centered on health care compliance execution. Actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to associates within Health and Wellness and other associates as applicable to the respective health care business. Implements compliance initiatives and priorities and monitors compliance execution by others. Ensures appropriate operational execution of billing procedures, HIPAA compliance adherence, and standard operating procedures (SOP). Utilizes auditing processes to identify compliance issues and implement processes for improvement.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Doctoral degree in Optometry (OD) from accredited optometry school. Licensed optometrist in good standing in state of practice.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Other: HealthcarePrimary Location...1101 W HIGHWAY 32, SALEM, MO 65560-2368, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Manager, Credit & Collections
Logicalis, Salem
Job Description Summary Provides oversight, guidance, and analysis to determine customer credit worthiness and manage the customer onboarding process. Directly manages team of Accounts Recievable Specialists and provides assistance in research, escalations, and root cause analysis for collection issues. Liases between sales operations and invoicing teams to drive efficiencies, improve customer interactions, and automate activities. Reports on metrics and goals to senior management. Essential Duties and Responsibilities Credit Management: Establishes customer credit limits in line with company policies and procedures, including but not limited to, analyzing financial statements, credit references, and 3rd party credit reports for new and existing customers. Provides customer support for external financing transactions. Monitors, measures, and adjusts credit departmental reporting for accuracy, timeliness and effectiveness. Manages customer PO compliance, billing portals, and overall customer account maintenance. Maintains and adjusts (as necessary) all policies and procedures related to credit and collections from internal and external audit perspective.Collections Management: Manages end-to-end collections process collaborating with Sales Operations, Sales Management, Invoicing, and Accounting teams. Coordinates and reviews all collection reporting to ascertain status of collection and outstanding balances, working with each team member to maximize collections and reduce past due balances. Maintains accurate records, completes research, communicates, and resolves issues regarding status of collections on accounts. Connects with customers to arrange payments or resolve issues preventing payments and escalating important issues to appropriate parties. Analyze data to develop and adopt an effective course of action to resolve order and invoice disputes. Provides weekly cash receipts projections to support cash forecast models. Reviews and approves all customer credits, rebills, and refunds prior to processing. Plans, organizes, and leads the work of others to ensure a realistically distributed work load and customer service-oriented communications and approach. Provides coaching and mentoring, motivation, strategy suggestions, and guidance to collections associates in a manner that encourages self-management and empowerment within policies and procedures in addition to strengthening knowledge base to allow good judgement. Creates, administers, and evaluates effectiveness of current collection policies and procedures. Keeps executive management aware of critical receivable accounts and past due issues and recommends approach to increase and maximize collections. Provides weekly and monthly management reporting of AR aging and collection trends. Supports wider finance department and ensures department goals (days sales outstanding, bad debt expense/write-offs, and delinquency percentages) are met. Helps create and maintain clear and concise communications between invoicing and credit/collections team, fostering positive and successful work environment between two areas.General Responsibilities: Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities Directly supervises collections team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years experience in commercial credit and collections, accounting, and management. Proficient use of all Microsoft Office applications. Certifications NoneOther Skills and Abilities Excellent communication skills - oral and written presentation abilities. Ability to motivate and lead. Works well under pressure. Excellent problem solving skills, along with advanced mathematical and analytical skills. Ability to multi-task and work in fast paced environment. Ability to communicate with senior management effectively and with ease. Collaborates well with team members and cross-departmentally, as well as externally. Detailed oriented.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Range: $70,500 - $91,500
Customer Care and Technical Support, L1
Stride, Inc., Salem
Job DescriptionThe Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.The Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.· Respond to technical issues related to K12 proprietary systems, hardware, and software and networking both in written word and orally via telephone.· Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify products/systems/hardware that are defective and follow guidelines in issuing service or replacements.· Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.· Answer questions about installation, operation, configuration and usage of assigned equipment, documents and assigns customer problems for resolution using support ticketing and CRM software.· Remain knowledgeable of K12's proprietary systems, various hardware product lines, current industry products and technologies.· Escalate more complex issues with proprietary systems to next tiered support team with urgency and/or escalate more complex hardware equipment issues to manufacturer.REQUIRED QUALIFICATIONS:· High School Diploma OR· Currently pursuing a BS/BA or MS/MA degree) OR· Equivalent combination of education and experienceDESIRED QUALIFICATIONS:· Prior experience with K12/Stride· Previous customer service work· Previous experience in call-center environment· Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.· Thorough knowledge of home-based connectivity support· Ability to work in high call volume environment· Strong telephone and email etiquette· Strong verbal and written communication skills· Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)· Ability to maintain a professional home office without distraction during our hours of operation· Attend virtual training via web cam· Expertise in PC and Internet applications and use· Ability to communicate with customers effectively through various communication channels, such as: phone, voicemail, email, chat, etc.· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)· Proficiency in web-based applications (Salesforce experience a plus)· Consultative approach to customer service· Strong problem solving and analytical skills with a solutions-oriented approach· Ability to work both independently and within a team-oriented environment· Resilient and contributes to fostering positive team morale· Ability to prioritize effectively and manage competing priorities to deliver and drive results· Ability to own and execute projects· Ability to respond appropriately to feedback and guidance· Detail-oriented· Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems· High level of quality and accountability for work product· Ability to travel 10% of the time (minimal if any e.g. team building activity)· Ability to clear required background checkWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· This position is virtual and open to residents of the 50 states and D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $13.49 - $21.58. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Sr. Project Manager - IT Service Delivery
Logicalis, Salem
Job Description Summary Responsible for the planning and management of IT projects through entire life cycle, applying our and Logicalis PMO project delivery methodology and delivering the desired outcome within the parameters of the approved Statement of Work (SOW). Leads Professional Services teams in initiating, planning, and delivery of technology solutions on time, within budget, and providing exceptional customer service. Primary activities include project management, internal and external communications, project cost management, and interfacing with customer contacts, project teams, and stakeholders. Essential Duties and ResponsibilitiesDemonstrates deep understanding of project management methodologies, practices, tools, techniques and applies appropriate collaboration skills while working in a matrixed environment.• Directs, communicates, and exhibits exceptional leadership behaviors to manage effective delivery of services and processes.Conducts project planning, execution, controlling, and closing activities in accordance with Logicalis Project Management Methodology.• Oversees any third-party vendors or partners' deliverables to Logicalis in coordination with vendor PM or POC • Ability to effectively lead others in all aspects of project delivery throughout the life of a project as follows: Project Planning Accountable for development and management to a defined Project Plan with Gantt Chart, predecessors, etc. Plans will be developed leveraging input from Logicalis, Customer, and any third party subject matter experts, aligned to the Deliverables in the SOW, with Milestones and quality gates to monitor progress. Compares actual performance with planned performance, analyzes variances, and takes action as needed to maintain schedule integrity. Scope Management: Ensures planning and execution of tasks, activities, and deliverables are consistent with the requirements defined in the SOW. When new scope is introduced, leads the effort in Change Management and development of a Project Change Request.. Project Budget Management: Ensures profitability targets are met or exceeded, billing milestones are tracked and processed, and reports Earned Value throughout the life of the project to maintain visibility of the financial health of the project.. Resource Schedule Management: Creates and maintains master project plan, requesting assignment and directing the resources required for delivery of services. Communicates and coordinates any necessary adjustments when necessary. Risk/Issue Management: Applies continuous risk management protocols (identifies and documents known risks) throughout the engagement, applying appropriate mitigation strategies in partnership with project team members and stakeholders..:Communications Management: Responsible for development of a Communication Plan to define the cadence and content for project meetings, status reporting, escalation management, etc., for customers, stakeholders, and the project team. Quality Management: Ensures Deliverables are provisioned and validated in accordance with the terms of the SOW ensuring the customer has accepted and is satisfied with the services provided. • Documents and shares lessons learned to support continuous process improvement.• Possesses functional knowledge of IT Infrastructure, Cloud, and/or Managed Services technologies within the Logicalis Service Portfolio and able to effectively support Engineers in the delivery of projects assigned. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis exhibiting behaviors consistent with the organization's values.Qualifications The requirements listed below are representative of the experience, knowledge, skills, and/or abilities required to be successful in this role. Reasonable accommodations may be made to enable individuals with disabilities. Education/Experience/Technical Requirements/CertificationsEducation • Bachelor's Degree in a related field and formal Project Management TrainingExperience / Technical Requirements: • 7+ years of enterprise-level project management experience, managing complex Information Technology projects leading teams of up to 10 resources.7+ years of project management experience in IT Professional Services IT Infrastructure, Data Center, Cloud, and/or Managed Services technologies• Proficient in the use of all Microsoft Office applications including Microsoft Project, and experience working within Project or Project Portfolio or Workforce Management systems (i.e. Service Now). Certifications • Project Management Professional (PMP) strongly preferred. • CAPM, ITIL, CSM and/or technical certifications beneficial. *Logicalis at its discretion may consider a combination of education and experience requirements above if not all criteria are met, Travel Requirements Minimal. Most work can be performed remotely. Supervisory Responsibilities This job has no direct report supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $100,000 to $135,000 plus bonus
Client Director, Project Delivery Services
BGIS, Salem
BGIS is currently seeking a Client Director, Project Delivery Services to join the team Remote, US. The Director, Project Delivery Services is responsible for leading multiple areas of the US Project Delivery Services Platform with emphasis on leveraging technology and successful transitions, driving quality results, engaging with business leaders, and building credibility with clients. The role handles both routine and mission-critical projects monitoring performance, resources, and processes. The Client Director, Project Delivery Services leads others positively exemplifying BGIS values. RESPONSIBILITIES People Leadership Demonstrate strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives supporting achievement of corporate goals. Establish and communicate performance standards. Identify required talent to successfully execute excellent client service and partner with talent team to source, select, on-board, and train team members. Provide mentoring, coaching and guidance to all team members. Review and document individual performance and track team accomplishments. Objectively recommend compensation adjustments. Demonstrate accountability for positive work environment, team member engagement, development and performance management. Lead by example to earn respect and trust of peers, team members, business leaders, and clients. Contribute to the completion of other key initiatives as assigned. Strategic Program Management & Delivery Direct strategic program management and overall program delivery for assigned client programs. Develop strategic plans, priorities, objectives and budget for assigned programs. Lead program execution. Accountable to ensure programs are delivered on-time, on-budget, within scope and in compliance with all regulatory, environmental, health and safety requirements. Guide development and execution of risk management plans, where required. Meet performance metrics for assigned programs. Provide strong leadership, guidance, coaching and support to the project management team in the continuous review, identification, development and implementation of processes and technological improvements to optimize program delivery. Profitability Demonstrate accountability to meet profitability targets through effective planning, leadership, operational, financial and risk management, and implementation of process and technological improvements for assigned programs. Collaborate with Finance team to ensure ongoing profitability. Contribute to development of product line strategy. Business Development Continuously engage clients in discussions to understand and anticipate needs, identify and recommend additional services. Develop and implements program expansion plans. Contribute to product line's growth by providing input to the development of client retention and acquisition strategies and plans. Collaborate with relevant stakeholders on business pursuits. Interface and partner with client business groups to identify opportunities for additional businesses. Contribute to proposal development. Attend relevant events in order to establish market presence and contribute to brand awareness. Network to maintain awareness of potential opportunities. Client Relationship Management Develop and maintain effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the executive and senior management level. Resolve escalated issues from project management team members, managing client expectations, and ensure client satisfaction. Engage clients continuously in discussions to understand and anticipate needs. Identify and recommend opportunities for additional businesses. Required Education, Knowledge, and Abilities Bachelor's Degree in Architecture, Engineering or similar studies, or equivalent work experience. Minimum 8 year performing job duties in a similar role with project and program management work experience including at least 5 years of managing a team. Fully developed strategic program management abilities. Excellent influencing, persuading, and negotiating with client representatives at the senior management to executive level. Skilled at building and managing relationships with client representatives and managing client expectations. Ability to manage vendor performance. Strong business financial management ability and financial acumen. Significant experience in meeting financial and business profitability objectives. Continuous improvement approach and quality mindset and desire to seek and incorporate innovative practices and technologies to deliver value to the client. Exceptionally skilled business management ability and business acumen. People leader skills to lead and engage a team of individuals. Proficiency in computer applications including Microsoft Office Suite including Microsoft Project, Excel, Outlook and ability to quickly learn new applications. Licenses and Certifications The following would be a plus for the position: Project Management Institute Accreditation Program Management Professional Accreditation LEED Certification Visit us online at https://www.bgis.com/us/careers/ for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-DW1
Enrollment Representative - Universal
Stride, Inc., Salem
Job DescriptionWe are looking for responsible and well-organized Enrollment Representatives to provide information and support for individuals navigating the application, decision, and enrollment processes into our public and private schools. The position includes providing routine advice and guidance to prospective and current students regarding applicable policies and procedures, document requirements and resolving typical process problems as they occur to ensure family satisfaction. In our fast-paced environment, a skillful candidate will demonstrate the ability to manage high call volume of both inbound and outbound calls, meet Quality Assurance targets and help achieve Enrollment targets with a high standard of accuracy and excellent communication skills. Our trained representatives will discuss product features, costs, terms and coordinate sales agreements and transactions with internal team members, with high integrity, through secure online processes.We are looking for responsible and well-organized Enrollment Representatives to provide information and support for individuals navigating the application, decision, and enrollment processes into our public and private schools. The position includes providing routine advice and guidance to prospective and current students regarding applicable policies and procedures, document requirements and resolving typical process problems as they occur to ensure family satisfaction. In our fast-paced environment, a skillful candidate will demonstrate the ability to manage high call volume of both inbound and outbound calls, meet Quality Assurance targets and help achieve Enrollment targets with a high standard of accuracy and excellent communication skills. Our trained representatives will discuss product features, costs, terms and coordinate sales agreements and transactions with internal team members, with high integrity, through secure online processes.As an Enrollment Representative your focus will be directly dedicated tosupportingall internal and external business partners by acting asaninitialand ongoing contact point for enrolling families,staff,and internal departments.Enrolling families will rely on you to answer their questions, address theirconcerns,and help them with one or more of our school products or services.You willneed to know your way around a computer and be comfortable supporting families' concerns, interpreting families accounts, andprovidingprogressive updates while displaying highly developed customer service soft skills via phone including empathy and relationship building skills.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders.Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions.Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.NOTE:We anticipate this position will pay $15.75 per hour. This is a temporary/contractor role, and you will be an employee of Randstad.ESSENTIAL FUNCTIONS: Very motivated sales consultant to meet sales and enrollment goals, with good presentation/closing skills.Ability to multi-task quickly between systems while assisting afamily.Prioritize effectively and manage competing priorities to deliver and driveresults to consistently meet role-specific Key Performance Indicators (KPIs)Develop relationships with adult students, parentsor legal guardiansandassistin collecting all required compliancy documentation according to established department policies andprocedures.Excellent troubleshooting/researching skills; ability to solve practicalproblemsas well as support various brands.Manage high volumeinboundcalls with outbound call expectations (family follow up, enrollment updates, etc.)Track and accurately capture call related data within allotted time frames during andimmediatelyafter each callwithin our Salesforce CRM tool.Maintain a family-focused mind-set to creatively address family concerns with integrity and share feedback with otherteammates, tomaintainfamily retention.Comply withcorporate and departmental policies, specifically as they relate to attendance, schedule adherence, conduct, and data security as it pertains to our families and student's information.Capability to work in a remote environment with a high degree of autonomy and adherence to a defined shift which is determined by management that can routinely change based on business needs; therefore, flexibility in work hours is critical and may include weekends, holidays, and optional over-time.Certificates and Licenses: None required.Residency Requirements: Remote Worker, U.S. residents of the 50 states, and D.C.REQUIRED QUALIFICATIONS: High School Diploma0-1Year of customer service or call center experienceExperience in a Call Center/Sales Environment OREquivalent combination of education and experienceSystem Requirements:Our work from home membersarerequired to have andmaintain High-speed internet connection. At the minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. For the sake of call quality, satellite, DSL, data plans, wireless or dial-up services are not compatible.Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.Ethernet connection is preferred.DESIRED QUALIFICATIONS: Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.Ability to maintain a professional home office without distraction during our hours of operation.Attend virtual training via web cam.Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)Strong verbal and written communication skills.Excellent listening skills and aconsultative approach to customer service.Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.Ability to clear required background check.Previous experience with Stride/K12.Previous experience in working in a call center environment.Salesforce Experience.Previouscustomer service orsales experience with proven record of achievement.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate this position will pay $15.75 per hour. This is a temporary/contractor role, and you will be an employee of Randstad. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Randstad offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual and open to residents of the 50 states, D.C.The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Job TypeContractorThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
ERS NETA Testing Project Manager - Remote
Vertiv Corporation, Salem
POSITION SUMMARY Plans, directs, and coordinates activities of designated large-scale projects. May be overseeing a single or multiple projects as the situation allows. Will be responsible for ensuring the goals and objectives of projects are accomplished within prescribed time frame and profitability by performing the following duties, personally and through assigned Field Engineers and Technicians. RESPONSIBILITIES Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. Confers with Service Center Manager or Region Director to outline work plan and assign duties, responsibilities, and scope of authority. Establishes work plan and staffing for each phase of project and arranges for assignment of project personnel. Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget. Reviews status reports and other documentation prepared by project personnel, clients and other contractors and modifies schedules or plans as required. Prepares and presents project reports for management, client, or others. Gathers and develops back-up material for change order requests. Confers with project personnel to provide technical advice and to resolve problems. Coordinates project activities with clients and other contractors (as required). Direct supervisory responsibility for Field Engineers and Technicians during the time frame they are assigned to projects. Develops large-scale project management processes and routines for use throughout the Company. Mentor junior personnel and teaches good project management practices. QUALIFICATIONSMinimum Job Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong knowledge of the National Electric Code and various industry standards such as OSHA and NFPA. Proficient with MS Word, Project, Excel, Power Point, Latista, Google Docs and other project management software and applications. Willing to work flexible hours, weekends, if required. Requires work in a service center or field environment, including extensive computer and telephone use. Requires excellent verbal and writing skills to communicate effectively with clients and their representatives, contractors, field engineers, peers and management. Requires mature judgment, responsible for assigned projects and supervises, organizes and directs the work of others. Requires high degree of communication, supervisory and organization skills. Willing to work flexible hours, weekends, holidays and night work. Must be available for out- of-town and/or international travel of up to 25%. Regularly required to stand, walk, use hands and fingers, talk and hear. Frequently required to sit, and work at computer. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Ability to lift and/or move test equipment weighing up to 100 pounds. Valid Driver's License. EDUCATION AND CERTIFICATIONS Graduate Engineer BSEE or BSME and five years of experience in Project, Construction, or Facilities Management. OR Graduate of applicable Electrical Technical/Trade School or Military equivalent and nine years minimum same or similar work experience. OR High school education or equivalent and ten years minimum same or similar work experience PHYSICAL REQUIREMENTS N/A Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check.ENVIRONMENTAL DEMANDS N/A TRAVEL TIME REQUIRED Up to 25% At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated pay range for this role in the State of Washington locality is between $40 to $50 per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO (accrued up to 15 days the first year), holiday pay (9 days), and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The anticipated pay range for this role in the Colorado locality is between $38 to $48 per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The estimated deadline to submit an application for this role is 4/22/2024 date, the company may need to extend the deadline based off the needs of the business and open role. If an extension is needed, the date will be updated accordingly. The anticipated pay range for this role in the California locality is between $42 to $52 per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.
Manager, Strategy and Development (West Division)
Oldcastle, Salem
Job ID: 494791CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, cement, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with 24,100 employees at close to 1,300 locations in 44 US States and 6 Canadian provinces.Position OverviewThe Manager, Strategy & Development will work as a member of the strategy and development team of CRH Americas Materials (AMAT), West Division. In this capacity, the manager will report to the VP of Strategy & Development and partner with the Division President, Division CFO, Region Presidents, Company Presidents and Senior Leadership team on acquisitions, divestitures, growth capex investments, strategic planning and various other strategic initiatives. **Acceptable work locations are Salt Lake City, UT; Omaha, NE; Kansas City, KS; or Salem, OR. Key Responsibilities (Essential Duties and Functions) Support the end-to-end acquisition process including market analysis and idea generation, strategic fit, due diligence, valuation, contract negotiation, integration, and post-closing issue resolution. Partner with the team to refine corporate strategy across businesses to ensure that strategy is synthesized in a concise and easy-to-communicate way within all operations and support functions to drive execution at the business level. Build rapport and partnership with key leaders internally (operating company leaders and functional leaders) and externally (consultants, investment bankers and other advisors) to execute on AMAT growth plans. Assist with the financial due diligence processes on acquisitions and divestitures Assist in the analysis of multiple markets and strategic acquisition opportunities Build analytical models and perform financial analysis to value acquisition opportunities Partner with the other Strategy & Development teams across AMAT to coordinate and align strategic initiatives and M&A strategy and facilitate the acquisition process. QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Education/Experience Bachelor's degree required 2 or more years of relevant experience in corporate development, investment banking, consulting, or private equity is highly preferred Work Requirements Travel approximately 30% with brief periods to 75% Knowledge/Skill Requirements Experience with financial modeling, supporting the assessment of business risk and displaying the ingenuity and perseverance to successfully navigate and complete complicated acquisitions Excellent oral and written communication skills, solid development of presentations Strategic thinking Solid financial, analytical, forecasting and problem solving skills Solid negotiating and influencing skills Project management skills for large and multidisciplinary projects Business acumen in manufacturing, distribution and/or construction operations including experiences in sales, marketing, engineering, multi-unit operations, finance, purchasing, information technology, legal and regulatory compliance Action orientation and drive for results Humility, patience and listening skills Comfort operating in ambiguous environments Ability to manage multiple projects simultaneously Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to communicate with others by telephone and in person. Able to utilize a computer for word processing, email communication and preparation of documents and presentations. May require sitting for extended periods of time. Work Environment This is a hybrid position. The team is typically in the office 3-4 days a week, depending on the business needs. Primarily, normal office working conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate. The position may require work outside of normal business hours. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Staker Parson Companies, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 16, 2024 Nearest Major Market: Salem Job Segment: Outside Sales, Consulting, Manager, Project Manager, Engineer, Sales, Technology, Management, Engineering
Account Executive
Logicalis, Salem
Job Description SummaryCloses profitable sales of technology-based solutions for customer business environments. Researches sales leads, obtains knowledge of customer organizations, develops customer relationships, builds strong business relationships with partners and vendors, and generates product and/or services proposals and quotations.Essential Duties and Responsibilities Owns all sales activities in assigned accounts or regions and achieves established sales targets annually.Creates business cases and high-level financial models including ROI and TCO analysis to help in positioning and selling of technology-based solutions to solve business problems.Sells to both large and SMB clients via direct new sales, alliances and leverages existing client base, both broad market and vertical.Constructs clear value proposition for clients which includes business benefits (i.e. OPEX vs. CAPEX substitution, ROI, TCO).Engages proactively with Solutions and Services, Marketing and Operations teams.Compiles lists of prospective customers for use as sales leads, based on information from own professional network, industry ads, trade shows, Internet Web sites, newspapers, business directories, and other sources.Builds and maintains research on prospective and current customers relating to how each customer is organized (hierarchically, brands, channels, and key relationships).Establishes and maintains current customer and potential customer relationships.Gains clear understanding of customer business requirements.Educates customers on full breadth of solutions offered by Logicalis.Prepares presentations, proposals and sales contracts.Identifies and resolves customer concerns.Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.Supports and conducts self in a manner consistent with customer service expectations.Supervisory ResponsibilitiesWhile this job has no direct supervisory responsibilities, guidance may be provided to Technical Consultants, Delivery Consultants, Customer Support Representatives, and Inside Sales Representatives.QualificationsTo perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience/Technical Requirements/CertificationsEquivalent combination accepted.Education Bachelor's Degree in related field.Experience / Technical Requirements 3 years demonstrated outside sales experience selling Information Technology products (i.e. HP Storage, Cisco, and IBM) and consulting services/managed services.3 years combining products and services into technology solutions that meet customer business needs.Technical sales expertise selling to both Enterprise and SMB market and strong familiarity with Cloud, Managed Services, and Web 2.0 technical concepts.Fundamental understanding of consultative, solutions sales process for dedicated, managed, cloud, and hybrid web hosting solutions.Demonstrated success in strategic thinking, planning and implementation - a strong desire and track record of getting things done.Aptitude, ambition, and eagerness to join A-level Sales Team and contribute to fun, professional culture focused on growth and outcomes.Proficient use of Microsoft Office applications.Certifications Various vendor certifications as necessary.Other Skills and Abilities Strong technical and customer interaction skills.Self-starter with excellent organizational, administrative and interpersonal skills.Ability to multi-task and work in fast paced environment.Ability to successfully work as a team and independently.Detail oriented.Ability to follow through with tasks, projects, troubleshooting with minimal supervision.Outstanding oral, written, technical and business communication skills.Physical DemandsThe physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. NOTE: It is Logicalis' practice that when a client requires medical testing, the employee must accept that requirement as a condition of their assignment and either submit to the tests or show proof they've completed the test satisfactorily (i.e., TB Test negative). Salary Compensation Range: $50,000 to $80,000 plus uncapped commission.
Quality Assurance Specialist - Payor Enrollment Team
symplr, Salem
Overview The symplr Quality Assurance Specialist performs a critical role in auditing all phases of provider enrollment on behalf of medical providers with commercial and/or government payers. Duties & Responsibilities Audit data entry, CAQH, follow up logs/calls, enrollment applications, link letters and spreadsheets for accuracy and completeness based on internally documented standards and payer standards. Provide feedback to our enrollment team managers in a courteous and confidential manner. Maintain necessary logs, lists, records, and current documentation required for internal audits. Provide routine follow up and status confirmation of audits pending corrections. During auditing, identify and record trends to contribute to process improvement efforts in both quality and efficiency. Maintain relationships with payer representatives and clients as required. Respond to all external/internal inquiries in a timely manner. Participate in team meetings and process improvement initiatives to continuously improve work product quality and efficiency. Performs other duties as assigned. Skills Required Highly self-motivated, preferably with some expertise with payer enrollment process for all levels of licensure including but not limited to MD/DO, NP, PhD, PT, OT, LCSW, OD, DDS, DPM, etc. across all specialties including medical, dental, vision, behavioral health, and physical health. Success-driven and results-oriented, with the ability to implement and manage cross-functional projects Proficiency with credentialing systems and learns new systems/processes quickly Familiarity using payer websites including but not limited to CAQH, Pecos, NPI/NPPES, Availity, Navinet, CMS I&A Ability to interact effectively with a variety of people (such as physicians, medical staff offices and Health plans) Provides highest level of customer service for both internal and external customers Strong written and verbal communication skills, along with strong presentation and client interaction skills Ability to prioritize tasks and projects. Accurate discernment on when to act independently and when to ask for guidance and/or assistance Consistently demonstrates flexibility, a customer-focus, terrific organizational skills and a passion for details Qualifications Required: Every organization has a culture, whether they mean to or not, so why not be intentional about it?Together, if we shape our intentions, actions, and interactions around a common, purposeful culture, we are able to quickly achieve more, attract others who help realize our goals, and thrive in our professional relationships. Associate degree or an equivalent combination of education and/or experience in healthcare 3+ years of Payor Enrollment Experience. Preferred experience in managed care, provider credentialing, patient financial services or provider relations Prior data management/data integrity experience preferred MinUSD $22.00/Hr. MaxUSD $25.00/Hr.