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Associate Client Service & Product Support Specialist
ADP, Maitland
ADP is hiring an  Associate Client Service & Product Support Specialist Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself.   In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees.  Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!  To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark?  Apply now!  To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos   WHAT YOU'LL DO: Responsibilities  What you can expect on a typical day:  Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications  At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.You can work overtime hours during peak seasons.
Client Service & Product Support Specialist (Mid/Late Shift)
ADP, Maitland
ADP is hiring an Client Service & Product Support Specialist. Are you ready to join a company offering career advancement opportunities throughout your career journey?Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?Are you looking for an inclusive environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to make your mark?ADP Tax organization is focused on providing a consistent, high-quality tax service to ADP's million plus clients. In addition to tax deposits and filing, our tax experts respond to inquiries from State & Federal regulators on behalf of ADP clients. In this role, you will serve as ADP's front-line for solving clients' challenges including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You will be providing support using any combination of phone, email, or chat-based communication depending on your specific team or role. To thrive in this role, you must be comfortable working in a metrics-driven solutions center environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction through being that one person who saves the day for our clients. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities Trusted Advisor and Problem Solver. Working independently or as part of a team, you will serve as a consultant in servicing ADP's products/technologies. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions.Relationship Builder. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."Educator. You will leverage your ADP product & services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.Communication Skills. Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution.Client-Focused. Working in a metrics-driven solutions center environment you place a strong focus on client satisfaction. Assisting clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner.
Client Service & Product Support Specialist
ADP, Maitland
ADP is hiring an Client Service & Product Support Specialist. Are you ready to join a company offering career advancement opportunities throughout your career journey?Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?Are you looking for an inclusive environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to make your mark?ADP Tax organization is focused on providing a consistent, high-quality tax service to ADP's million plus clients. In addition to tax deposits and filing, our tax experts respond to inquiries from State & Federal regulators on behalf of ADP clients. In this role, you will serve as ADP's front-line for solving clients' challenges including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You will be providing support using any combination of phone, email, or chat-based communication depending on your specific team or role. To thrive in this role, you must be comfortable working in a metrics-driven solutions center environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction through being that one person who saves the day for our clients. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities Trusted Advisor and Problem Solver. Working independently or as part of a team, you will serve as a consultant in servicing ADP's products/technologies. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions.Relationship Builder. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."Educator. You will leverage your ADP product & services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.Communication Skills. Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution.Client-Focused. Working in a metrics-driven solutions center environment you place a strong focus on client satisfaction. Assisting clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner.
Staff Accountant
Cushman & Wakefield, Maitland
Job Title Staff Accountant Job Description Summary The Staff Accountant is responsible for the entry level performance of cash and basic accrual accounting functions, including general ledger accounting, financial reporting and technical/clerical support. The position will use established accounting principles to work under guided supervision and to consistently produce a high quality and accurate work product. The intent of this position is to gain the exposure and industry knowledge needed to move into a Client Accountant position. A Staff Accountant is assigned to a specific accounting team within Client Accounting and reports directly to the manager of such accounting team. Job Description • Perform Full Cycle Accounting to cash basis and/or basic accrual properties (generally classified as and including, but not limited to Industrial, Land, Association, or low tenant/light Office properties).This will include analysis of accounts or accounting transactions, preparation of bank reconciliation and cash management functions, AP and AR, Accruals and reconciliations. Prioritize and maintain organization of a medium volume workload for a single or multiple clients.• Prepare comprehensive basic financial reporting packages timely and accurately in accordance with internal controls and client requirements; Includes prioritizing and maintaining a medium volume workload and productivity standards for a single or multiple clients.• Assist, as requested, with the accounting support functions as directed by manager. This will increase exposure to various property accounting functions beyond assigned workload, including, but not limited to accounts receivable transactions, preparation of supporting or ad-hoc reconciliation analysis schedules, journal entries or other data entry assistance, and special projects requiring research.• Apply the financial policies and procedures as found in the Client Accounting Policies & Procedures manual to all transactions. Gain a true understanding of the structure and impact on the policies and segregation of duties between Property Management and Client Accounting.• Research, analyze and effectively communicate basic accounting issues and escalate appropriately by bringing any inconsistencies to attention of management. Effectively communicate and collaborate with clients and property management in a timely manner.• Partial time should be dedicated to the completion & review of the Client Accounting month-end checklist to expose entry level accountant to various types of property accounting practices and to gain a comprehensive general understanding of the industry standard accounting. This could includeproperties not assigned to the junior accountant that have been completed by another accountant within the department and assigned at the discretion of the Accounting Manager, if needed.• As position evolves, shadow experienced Client or Senior Accountant to gain knowledge in accounting functions for increased complexity properties (including straight line rent accounting and entries, fixed asset accounting and entries, high volume tenant count as found in Office, Retail, and Medical product types, and full accrual accounting.• Performs other related duties as required or requested.Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.
Psychometric Rater
SQRL, Maitland
Highlights:Up to $70,000 Salary + Great benefits!Consistent M- F Schedules, no weekends or nights!Focus your work on clinical research trials!Work with a great, patient focused company! **Must be bilingual in English/Spanish to be considered for the position** The CompanyOur client is a fast growing clinical research site network that started in 2015 and grew to 11 sites with plans to double in the next couple years! They have run over 400 clinical studies in Phase I - IV in therapeutic areas mainly focused in GI, Hepatology, and CNS! Their goal is to be the best place to work in the country, and they are excited to find people excited to make that vision come to life through quality patient care and research.The RoleYou will be responsible for administering various psychometric efficacy scales and completing interviews/ratings on study participants specific to several study protocols to determine current levels of functioning and to create a clinical impression of the study subject's current presentation throughout the duration of the trials. Administer clinical efficacy scales on subjects with various diagnoses such as ADHD, Alzheimer's Disease, Bipolar Disorder, Major Depressive Disorder and Substance Use Disorders.Perform diagnostic evaluations.Determine eligibility for research trials.Work with Principal Investigators and coordinators in initiating assessments and data query completion and data clarificationInteract with Sponsors, Study Monitors and Medical Monitors from pharmaceutical companies in a professional manner.QualificationsMaster's Degree in related fieldBilingual (Fluent/Native in English and Spanish) 6 months+ experience in psychometry or other relevant roleRater qualification certification preferred
Client Accountant
Cushman & Wakefield, Maitland
Job Title Client Accountant(https://careers.cushmanwakefield.com/) Job Description Summary The Client Accountant is responsible for all aspects of property level financial reporting for an assigned portfolio within Client Accounting. The Client Accountant will apply established accounting principles to consistently produce a high quality and accurate work product, with limited supervision.The position consists of three levels, which are attainable based on experience, performance and increased degree of difficulty at each successive level. Job Description Essential Job Duties:• Maintain assigned portfolio in collaboration with accounting leadership, property management and clients to ensure activity is recorded and reports are prepared in accordance with the property management agreement, client requirements, company policies and applicable accounting principles• Prioritize high-volume workload to record accounting activity, initiate disbursements, resolve issues and prepare reporting packages in a timely and accurate manner• Monitor trust and partnership bank accounts, as well as manage cash availability, funding requests, distributions and account transfers• Analyze property-level activity, financial reports and trends to identify and correct irregularities, detect fraud and ensure accurate representation of the property's operational and financial position• Exercise independent judgment relative to the timeliness, recognition and classification of transactions in accordance with GAAP• Provide direction and support to property-level team members within assigned portfolio• Research, analyze and effectively communicate accounting issues and escalate appropriately• Maintain organized records and supporting documentation required to authenticate business transactions• Comply and assist with internal and external audits by providing appropriate documentation and information as requested by the Audit Team, as well as review 3rd party audit findings for accuracy and reasonableness• Adhere to policies, internal controls and ethical standards established by the department and company, and apply quality measures within all areas of responsibility to support the company's purpose and values• Assist with internal projects, perform duties of other accountants (in their absence) or perform other related duties, as requestedEducation/Experience/Training:• Bachelor's Degree in Accounting or Finance preferredWork Experience:• Minimum of one year of experience or equivalent combination of education and experienceo Accounting or internship experience preferredo Industry-related experience preferred• Experience working within a fast-paced, deadline-driven environment preferred• Specialized Knowledge/Skills:o Experience with Yardi accounting software preferredo Proficiency with Microsoft Office and with 10-key computer keyboardCompetencies:• Adaptability• Customer Focus• Job Knowledge• Problem Solving• Teamwork• Time ManagementPhysical Demands/Environmental Work Conditions:Physical Activity:OccasionallyRegularlyFrequentlyCrouching: demonstrates the ability to bend the body downward and forward by bending leg and spine.XFingering: demonstrates the ability to pick, pinch, type, or otherwise work primarily with fingers rather than the whole hand.XGrasping: demonstrates the ability to apply pressure to an object within the fingers and palm.XHearing: demonstrates the ability to receive detailed information through oral communication.XLifting: demonstrates the ability to raise objects from a lower to a higher position or move objects horizontally from position-to-position.X• May be required to travel up to 5% of the time. Travel may vary in frequency and duration.• Demonstrates the ability to have close visual acuity to perform an activity such as:o Preparing and analyzing data and figures; transcribing; viewing a computer terminal, etc.AAP/EEO STATEMENTC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.Note: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This job description is subject to change at any time and may differ slightly based on regional location.Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.
Channel Sales Project Manager
Laser Photonics Corporation, Maitland
Channel Sales Project Manager Location: Maitland, FL OnsiteLaser Photonics, based in Orlando, Florida, is a leading brand in industrial-grade laser solutions, specializing in marking, engraving, cleaning, and cutting machines. We offer an extensive range of standard and specialized laser systems, employing advanced technologies.The dynamic and forward-thinking environment attracts top talent, eager to be part of a team reshaping the future of laser-based technologies. Renowned for its pioneering solutions, this company is transforming industries with precision and innovation. This is where disruption meets excellence, forging a path toward new career possibilities. Interested in coming into a rapidly growing organization and making an immediate impact? Reach out to us today!Position Summary: In this pivotal role, you will manage and execute channel sales projects specifically related to our high-tech laser systems for laser marking, laser cutting, laser engraving, cleaning and other material processing applications. Collaborating closely with our partners and internal sales team, you will be instrumental in driving sales growth, optimizing channel strategies, and ensuring the success of each project from inception to completion.Key Responsibilities:Lead the development and implementation of project plans for channel sales in the capital equipment sector, aligning with the company's strategic sales objectives.Foster and maintain strong relationships with channel partners, providing training, support, and resources needed to effectively market and sell our capital equipment.Conduct market analysis to identify trends, opportunities, and competitive threats in the capital equipment space, adjusting sales strategies accordingly.Manage the entire project lifecycle, from planning and execution to monitoring and closing, ensuring projects meet all milestones and deliverables within budget and scope.Collaborate with product development and marketing teams to ensure channel partners are equipped with up-to-date product information, marketing materials, and sales strategies.Analyze sales data and performance metrics, presenting insights and recommendations to senior management for strategic decision-making.Ensure compliance with industry regulations and standards related to the sale and distribution of capital equipment.Leverage CRM and project management tools to streamline communication, track project progress, and manage partner and customer relationships.Qualifications:Bachelor's degree in Business Administration, Engineering, Marketing, or related field. At least 5 years of experience in channel sales and/or project management, with a specific focus on capital equipment (Laser industry a plus).Deep understanding of the sales cycle for capital equipment, including procurement processes, buyer journey, and key decision-makers.Demonstrated ability to develop and execute successful sales strategies in the capital equipment space.Excellent project management skills, with experience managing complex sales projects and working with cross-functional teams.Strong analytical and problem-solving abilities, with a keen eye for identifying market trends and sales opportunities.Exceptional communication and interpersonal skills, capable of building and maintaining strong relationships with partners, customers, and internal teams.Willingness to travel as needed to support channel partners, attend trade shows, and engage with customers directly.Proficiency in CRM and project management software, with the ability to quickly adapt to new technologies.What We Offer:A competitive salary with performance-based bonuses.Comprehensive benefits package, including health, vision, and dental insurance.Professional development opportunities in a rapidly growing company.A collaborative and innovative work environment where your ideas and contributions are valued.Laser Photonics upholds a strong commitment to equal opportunity employment. We value diversity, ensuring that every applicant is evaluated for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran status, disability, or any other protected status under relevant federal, state, or local laws.
Receptionist - Spanish
Vaco, Maitland
Front Desk Receptionists, is it time to take that next big career step? Let Vaco serve as your advocate in presenting you to our top clients who are looking for receptionists. Our recruiting staff gives you an advantage over your competition by promoting your strengths and assets directly to hiring managers while helping you to be more prepared for your interviews. From keeping you up to date on market trends and industry expectations, to providing you with valuable insight into the company's culture, compensation expectations and growth opportunities of specific clients, Vaco will give you the edge you need in today's highly competitive job marketplace. If you are an experienced Receptionist and are looking to move your career forward, let Vaco open the door for you. Apply today! Job Description: Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveriesSkills and Qualifications:Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management, Pleasing personality
AR/AP Billing Specialist
AssistRx, Maitland
We are looking for a focused Account Specialist who pays attention to detail and keeps meticulous records. The billing specialist is responsible for issuing invoices to clients and keeping track of amounts owed by several clients to ensure that their account is paid on time and in full.To be successful as a billing specialist you must have experience in accounting and have excellent organizational skills. A good billing specialist uses organized systems to keep track of invoices and client accounts.Prepares daily bank deposits, reviews for accuracy.Applies payments to outstanding invoices in a timely mannerMonitors and maintains accounts receivable agingAssists with accounts receivable process through correspondence and collection calls as directedPrepares customer invoices; reconciles customer accountsRetrieves credit reports and assists with review of customer credit issuesMaintains accounts receivable filesAssists with related special projects as neededPerforms other related duties as assigned by managementRequirementsProgramsNetSuite (Not required but nice to have)Bank Programs or similar (SunTrust/Truist)ExcelOutlookAble to adapt to changing conditionsDeal with Purchase Orders and keeping track of amountsWork with Sales TaxPrepare forecast/accruals for clientsDeal with multiple departmentsWork with contracts that can have many different levels of billingAttention to detailBenefitsSupportive, progressive, fast-paced environmentMatching 401(k) with immediate vestingMedical, dental, vision, life, & short-term disability insuranceAssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local lawsAll offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background checkIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this positionAssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
Facilities Manager
AppleOne Employment Services, Maitland
We are looking for a Facilities Support Manager for a healthcare organization in the Maitland, Fl area! In office - $85,000Direct Hire role Under the supervision of the Senior Facilities Manager, the Facilities Support Manager is responsible for supervising and managing the day-to-day functions and operations of the Facilities Support Team. This role handles various tasks related to facility maintenance, warehouse operations, and overseeing the needs of the corporate apartments for our incoming healthcare professionals (HCPs), ensuring projects are completed to the standards of the organization. The Facilities Support Manager is responsible for maintaining quality of service, managing preventative maintenance, responding to requests and outages, and participating in and implementing in the creation of housing rules, and assisting in emergency preparedness. Essential Functions of the Job • Guide the development of the Facilities Support team to ensure general and detailed maintenance and minor repairs to the building office spaces are completed as required • Coordinate the staffing, training, and scheduling, in the department to ensure appropriate staffing to maintain safe and efficient operations • Oversee the work of contracted service vendors to ensure preventative maintenance and contractual compliance; report any on-going concerns to Senior Facilities Manager • Identify, analyze, and resolve clear blockers, and clearly communicate work to ensure Facility Support team and vendors can work quickly and effectively within designated timeframes, standards, and/or budget constraints • Manage established repair/maintenance programs and work schedule for all operational aspects of the corporate offices, warehouse, and apartments • Supervise set-up of company events and meetings, and prepare facilities for corporate visitors • Manage work orders submitted of building and apartment units through the company platforms, to ensure traceability and manage to completion in a timely manner • Respond to apartment and tenant needs and be available as an essential staff member in emergency situations, including hurricane and tornado threats • Provide instructions during Welcome Lecture for Apartment Rules and Expectations to be sure HCPs remain compliant • Lead property management initiatives and conduct weekly inspection of approximately 20 apartment units to monitor cleanliness and maintenance • Maintain security of office keys at all locations and apartment keypads, troubleshooting any issues that may arise • Oversee internal apartment communications to HCPs • Coordinate apartment assignments for all incoming HCPs with the Logistics team • Assist and implement with the creation of Housing rules in accordance with company policies, procedures, and applicable laws and regulations • Facilitate tenant move in and out procedures • Communicate with internal teams on status of apartments as required • Manage the coordination of apartment units, including utilities, case goods, and supplies • Provide administrative backup and support to Facilities Support Team for security access systems, as needed Marginal Functions of the Job Experience • High School Diploma, Associate degree preferred, or equivalent combination of education and experience will be considered • Minimum 5 years related experience in maintenance • Minimum of 2 years of managerial experience • OSHA 10-hour certification required; OSHA 30-hour certification preferred • Ability to problem solve under light supervision while managing many details • Ability to handle and respond to emergency situations • Ability to organize and prioritize multiple tasks within a fast-paced, deadline-driven environment using tact and discretion • Ability to effectively communicate (written and verbal) and collaborate with at all levels of management, as well as outside vendors and clients • Ability to work within a team, as well as independently • Intermediate MS Office (Excel, PowerPoint, Word, Outlook) Required Licenses, Certifications, and Other Specific Requirements of Law • Health Insurance Portability and Accountability Act (HIPAA) certification and ability to obtain and maintain Other Characteristics of the Position • Minimal travel required.