Salary in Bismarck, ND

Bismarck, ND: Multi-specialty group of Board Certified Ophthalmologists, Optometrists, & professional staff with a commitment to quality eye care with 7 MD’s and 7 OD’s. Current doctors seeing 40 patients per day and each performing 500 cataracts per year. Assume an immediate volume of 500 surgeries per year with an ample amount of retinal injections, if desired from retiring physician. 15,000 square foot main office has an ASC with two operating rooms. Strong optometric referral base. Partnership offered after one year into the clinic and there is no good will component to the buy in. There is also partnership into the real estate, ASC and optical. Guaranteed salary of $350,000 with bonus structure. Bismark is a great town for museums, galleries, theatres, festivals and hiking. Superb school system with a lot of community spirit. Close proximity to skiing and major metropolitan area.

Job InformationThe Design Engineer will create and maintain engineered designs of assigned products, systems, or components to be competitive in function, manufacturability, and marketability.Role & ResponsibilityCreate, modify, analyze, and maintain the engineering design of assigned products, systems, and components.Be aware of trends and developments in product design from vendor contacts, workshops, and meetings, industry, and div. contacts to determine and apply new techniques, materials, and procedures beneficial to assigned product designs.Determine and apply new techniques, materials, and procedures beneficial to assigned product designs.Work with other departmental functions (service, production, tooling, marketing, dealers, etc.) in the completion of assigned projects.Participate and assist in the planning of product specifications, timelines, and resource requirements.Prepare and participate in product engineering presentations to vendors, customers, and other departments.Direct and analyze results of tests on prototype and production machines.Job RequirementEducation Required: Bachelor's Degree in Agricultural or Mechanical Engineering.Experience Required: 2+ years.Travel Required: < 10%.Proficient in Creo Parametric and/or other computer engineering tools.Written and verbal communication.As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.Doosan is committed fostering an inclusive and a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at 701-476-4263. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.Beware of Fraudulent Job Offers and SolicitationsAny legitimate job offer will be preceded by an official selection process.

Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.We are looking for a Sr Business Analyst at Remote -Bismark, ND. Req#128678The position details are as follows, Please review and respond with your updated resume and the details requested below.Position: Sr Business AnalystLocation: Remote -Bismark, NDContract Term: 12 Months+Hours / Week: 40Summary:The North Dakota Department of Human Services, Economic Assistance Division is seeking a Senior Business Analyst (BA) to assist the business team with software development changes to enhance eligibility and benefits applications managed through Economic Assistance. The BA must be well versed in program management, requirements gathering, process diagramming, operational concepts, usability, and testing.The BA’s primary responsibility is to create and deliver high quality solutions for the software systems operated with the Economic Assistance Division and to ensure that the implemented software code and processes meets the requirements of the business programs, conforms to all applicable Federal and state laws and meets the needs of customers. The person in this role will utilize information available from existing system usage statistics as well as industry trends to help inform areas of focus and opportunity.Job Responsibilities:• Consult with customers, business users and technology specialists to identify and document business processes and data flows, identify and document detailed business requirements related to the business processes, document gap analysis and to assist with the development of project artifacts.• Apply in-depth Business Analysis knowledge to review and analyze systems problems and identify solutions.• Lead and participate in joint application design session with technical team to ensure business requirements are met.• Identify areas for process improvement to enhance quality and optimize cost.• Develop test scenarios and test cases based on written requirements• Execute and review test runs and sign off on testing components• Support the development of end-user training materials and end-user documentation as required.• Work with the technology teams to ensure business requirements are fully defined and tested.• Oversight role during the stabilization phase of each release including the monitoring of system change execution, the development of system "fix" strategies and the close monitoring of the implementation of those strategies• Ensure internal and external stakeholders management through effective communication and contributes to the improvement of technology adoption through lessons learned, best practices.• Monitor and track process improvement outcomes through data analysis.Experience/Preferred Skills Required:• 8+ years of experience working on large scale, complex projects.• 5+ years of SNAP, TANF or other economic assistance program expertise.• 7+ years of experience in leading requirements capture, management and analysis activities, including conducting user interviews, leading and facilitating JAD sessions, and developing business process models and formal specifications• Web portal development and implementation experience• Experience with UI/UX design• Business Analysis Process (SDLC, documentation procedures) experience.• Excellent impact analysis and prioritization skills within program and development teams• Excellent analytical skills, the ability to integrate information from multiple sources to execute effectively and efficiently in a dynamic environment• Outstanding verbal and written communication skills at all level of the organization• Ability to work independently with minimal supervision, be a team player, and be well organized and efficient with excellent judgment, problem-solving and decision-making skills• Excellent customer relation skills including presentation and meeting facilitation.• High-level of technical expertise data transfer, data integration and data integrity• Bachelors’ Degree or Masters’ Degree.

Beacon Hill Life Sciences is actively recruiting for a Safety/ Pharmacovigilance (PV) Physician (MD) to work a contract (to potential hire) assignment.This assignment will begin part-time (20 hours).Duration: 3-6 months to start, potential contract to hire. (If hired after contract period, poisiton would move to full-time therefore must be able to work part-time now with flexibility for full-time work later.)Location: RemotePay Rate: Based on experience, range $200 - $230/hour.Assignment is open due to growing team and growth within company.In order to be considered, candidate must have the following:MD degree10+ years of experience in drug development and in drug safety/pharmacovigilance required.Gene Therapy experienceThis assignment is for a Physician Safety Leader with broad experience in drug development and drug safety from biotech and/or pharmaceuticals. If you are a strong problem solver, agile with regulations and requirements for global safety surveillance & safety risk management in drug development and post-marketing settings, and enjoy cross-functional partnerships, this is the role for you!You are to lead and work in a fast paced, growing drug safety & pharmacovigilance department and contribute to establish a state-of-the-art safety surveillance program for novel gene-editing therapies.You will be on a product/program team and will need to work collectively with all DSPV team members including medical, clinical operations, data management, biometrics, regulatory, quality and manufacturing.Responsibilities include:Develop strategy for Safety surveillance for the clinical trials across platform in collaboration with clinical development teamManage safety signals and lead cross-functional safety management teamLead DSPV in various cross-functional teams (e.g., Clinical program teams)Lead cross-functional project on developing guidance for long-term safety assessment of gene- editing productsPerform medical review of SAEs, SUSARs and aggregate safety data from all sources in collaboration with CRO medical monitorsLead the development of safety risk management plans, IND annual safety reportsDevelop and update RSIs for IBsDevelop and contribute for IND/BLA safety deliverables and regulatory responsesDevelop and contribute for safety surveillance SOPs, participate in PV audit and inspectionsCollaborate with PV Operation on DSPV functional deliverablesSupervise, coach and mentor safety/risk management scientistsRequirements:Medical Degree (MD) required.Solid clinical experience from direct patient care (clinical experience and/or board certification in Oncology, Immunology, Genetics desired) and 10+ years of experience in drug development and in drug safety/pharmacovigilance required.Knowledge and hands-on experience of the good pharmacovigilance practices and international regulatory requirements such as EMA/FDA/ICH guidelines required. Prior experience in leading and authoring safety guidance documents, position papers, safety sections of IND or BLA submission dossiers required.Have a curious mindset for the new challenges to pharmacovigilance that accompanies novel gene editing therapies. Experience with gene therapy products required.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you!Beacon Hill. Employing the Future™

Weatherby can help you build a custom career plan, with multiple positions available for you today. Call us for specific details on your future job today.Willing to wait for licenseBC requiredCall, Weekend call14 - 17 patients per dayGeneral GI procedures required, upper & lowerCredentialing neededDEA neededPaid malpractice insurance; pre-paid travel and housing expensesAssignment details and time entry in online portalCompetitive compensation24-hour access to your Weatherby Healthcare consultantCharter member of NALTO

Job InformationThe Sales Operations Specialist is responsible for the evaluation and management of sales processes, and systems to minimize costs, improve customer satisfaction and ease of doing business with Doosan Bobcat. This role will work closely with end customers and members of the Product and IT teams to manage and streamline online (eCommerce) sales, refine policies and best practices, and collaborate on enhancements to existing processes. This position is also responsible for driving sales, productivity, field support for execution of complex cases, CRM maintenance and other sales functions.This position is open to a location of Bismarck, ND or West Fargo, ND.Role & ResponsibilitySales Process DevelopmentProactively identify and recommend ways to improve eCommerce Sales/Sales processes with the goal of improving customer experience, decision quality, reducing sales cycle time, improving scalability.Lead conversion of customers sales journey through phone/email/web.Convert sales leads while maintaining PCI compliance.Identify and recommend ways to improve the site content to drive unassisted sales. Involvement and execution of projects when required.Manage Salesforce and Adobe Commerce sales process and maintenance.Create or update existing dealer processes to fit with the new customer type and channel.Lead or support implementation of SAP, Oracle, OSS, Quote and Order, Salesforce (sales process) and other company initiatives as required.Ability to provide sales product knowledge on a wide variety of Bobcat equipment, Parts, Whole-goods, Accessories, Extended Warranty and Operator Training.Sales & AdministrationDrive the end-of-month, end-of-quarter sales effort by ensuring execution of warehouse and system invoicing efforts for all eCommerce sales orders for US & Canada.Innovate and implement new processes driving a strong customer experience.Manage commissions process and execution.Manage & improve invoicing processes.Align with Tax team on process for online tax exemption execution.Drive increased average order value by upselling to customers and providing site recommendations on related products.Accounts Receivable troubleshooting to balance open accounts.Government Accounts FocusLead government accounts to leverage the eCommerce system for order management.Provide Government accounts with quotes for requested products.Customer Success ManagementParticipate in and have a hands-on approach to complex situations or escalations and work with cross-functional stakeholders to resolve cases.Troubleshoot customer cases: order tracking, change order requests, customer price quotations, credit and re-bill, notification of order correspondence, researching and application of credits and debits.Planning & AnalyticsPerform ad-hoc requests, create Inside Sales team reports and dashboards in Salesforce or OBIEE.Act as information owner for Inside Sales related data sets. Responsible for data maintenance and accuracy. Troubleshoot issues and see through to resolution.Ability to provide customers with fitment for sales solutions.Job RequirementEducation Required: Bachelor's Degree in Business Administration, Business Management, or related major.Experience Required: 2>5 years. Knowledge of construction equipment and industry is a plus. Ability to read and understand a parts book is a plus.Dedication to excellent customer service.Experience working in a team environment, building positive business relationships, and working collaboratively across organizational boundaries.Ability to manage multiple priorities and provide quick decisions aligned with the business strategy.Ability to efficiently work in a fast paced environment.Strong time management, project planning and project management skills in order to meet deadlines.Demonstrated ability to challenge and improve upon existing processes.Takes initiative and brings impeccable follow-up skills.Self-motivated, detail oriented, well organized.Effective communication skills.Proficient in Microsoft Office Suite and Microsoft Excel with success in maintaining and organizing data.Travel Required: < 10%.#GD #WAYUPAs a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.Doosan is committed fostering an inclusive and a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at 701-476-4263. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.Beware of Fraudulent Job Offers and SolicitationsAny legitimate job offer will be preceded by an official selection process.

Central North Dakota Locum Assignment for a Neonatal Nurse Practitioner or Physician AssistantDates: July 3 - September 27, 2024Experience you'll need: MSN, NNP or Masters, PA-C with 1 year of NICU/neonatal experience, procedures experience with intubation, central lines, arterial lines and high-risk deliveries, ND license, BLS, PALSWhy this Assignment:Schedule: 24-hour callLevel III NICUProcedures: Intubation, central lines, arterial lines, high-risk deliveriesEMR: EpicSupport staff availablePaid travel & lodging

Though your CompHealth recruiter will be your single point of contact, they're backed by dozens of specialized teams, giving them the ability to focus on the details that matter to you. That means we have specialized teams that do nothing but housing, travel arrangements, credentialing, licensing, and so much more. It's one more way we deliver what matters to you.Willing to wait for licenseBC requiredDays, Call, Weekend callMix of adult (40%) and geriatric (60%) cases6 patients per day in clinic, 1 phone call per night, 7 new consults per weekStrongly prefer someone trained in plasmapheresisCredentialing neededDEA neededWe negotiate better pay and deposit it weeklyWe arrange complimentary housing and travel and comprehensive malpractice coverageWe simplify the credentialing and privileging processAccess to online portal for assignment details and time entryYour specialized recruiter takes care of every detail

Communications and Marketing InternCollege Board - Communications and MarketingLocation: This is a fully remote role. Type: This is a temp, 1-year internship position that will be starting this summer. Interns will have the opportunity to work full-time (40 hours) in the summer and part-time (20-25 hours) during the fall/spring while attending school.About the InternshipThe College Board Communications and Marketing internship program gives students an opportunity to gain meaningful experience in disciplines that create and support college readiness and the college planning process. The program takes great pride in fostering the up-and-coming communications and marketing stars of tomorrow. Through our hands-on program, students are embedded with our team and take on meaningful roles and responsibilities alongside a dedicated team of professionals that share the stories of how our programs and services help millions of students transition to college and career. The internship program transitions students from college or university curriculum to practical applications in professional organizational communication and/or marketing project settings.The College Board Communications and Marketing internship program:Develops future communications and marketing leaders.Provides students meaningful professional experience in preparation for related careers.Supports competency in four key areas: research, planning, implementation, and evaluation.About the OpportunityThe Communications and Marketing intern will have a unique opportunity to work in a fast-paced environment while gaining real-world experience in communications. The intern will join the Communications and Marketing team in sharing compelling stories about the College Board, our programs and services, and the students we serve. Whether you're a creative storyteller who likes to write, or use a range of communications tools to animate ideas, or you're looking for effective ways to distribute action-oriented content to others, you can expect to develop confidence and marketable skills by engaging in or assisting a specific team within one of the following areas:Video Production: This intern will support our content and editorial team to craft and write stories through videos and graphics that bring visual elements to life whether that is through releases, events, or social engagements. You're a storyteller with a knack for creativity, thinking outside-the-box, and developing organized processes to track and complete work. You're able to empathize with key audiences and develop unique understandings of the voices that matter most. You're likely pursuing a degree in film studies, communications, digital media production, or graphic design/visual arts. This person should have prior knowledge of video editing software such as Adobe Premiere and Final Cut Pro. We would love to see your portfolio of work and examples of how you tell stories and bring them to life.Professional Engagement: This intern will become a part of our K12 audience engagement team and support the execution and measurement of ongoing campaigns. You'll work with our K12 team to craft content, track content, build assets, launch assets, and continually measure along the way. Specific responsibilities include developing marketing collateral; developing and leading push notifications; sourcing images; supporting paid media copy and updates; and reporting key metrics. You'll follow an organized, project-management focused approach to the work and your support of the team. A successful intern will have a strong attention to detail, background in writing, previous experience in thinking creatively and engaging audiences, and working with teams on abstract ideas and concepts. This intern should have an interest in marketing, business, entrepreneurship, journalism, or another relevant field.Analytics and Insights: This intern will help identify, drive, and distill the data and evidence that drives our understanding of audiences and channels. You'll become a focal point to create standardized data sources by leveraging platform APIs and existing reporting tools for paid media; email; SEO; and web analytics. You'll analyze, recommend, and implement data processes and document these recommendations to ensure our processes flow and data structures support end-to-end marketing reporting. You'll assist in developing business cases to identify efficient and effective opportunities that could make our teams and our processes smarter through more evidence-based approaches. This intern should have a strong background in data science and pursuing a degree in data science, business analytics, or relevant field.Student and Parent Engagement:This intern will become a part of our family engagement team and support campaigns that drive engagement with the SAT Suite, AP, and BigFuture programs. This intern will support weekly reports; research business cases and opportunities; develop content; and support execution and measurement of ongoing initiatives. The intern will have the opportunity to work in a rotational model to get to know all members of the team over the course of the year-long internship and learn about each phase of the campaign process: set goals, initiate, execute, and measure. This student should be interested in students, families, and education. A successful intern will have a strong attention to detail, background in writing, and previous experience in thinking creatively and working collaboratively on a team. This intern should be entering their junior or senior year of college and studying marketing, business, entrepreneurship, journalism, public relations, advertising, or another relevant field.Please clearly indicate the specific role that you're applying for based on your background, skills, and career interests in your job application.While interns will focus on specific teams and duties, experiences will be tailored to the intern's interest/area of study. Typical responsibilities and areas of focus could be:Developing stories that leverage multimedia assets coupled with our data to augment our owned communication channels through earned media.Planning and conducting interviews with students, counselors, or other educators.Analyzing data to inform storytelling and presentation materials.Assisting in real-time engagement with student and educator communities.Creating email, text, and social media content for high school students inspires them to act on their best next step toward college and career.Developing and implementing campaigns that drive awareness of and traffic to our college planning services.Analyzing our email, text, and social campaign performance to improve results and recommend new approaches.Using student perspectives to create interactive experiences for internal Customer Service training.Analyzing counselor data to develop an innovative campaign driving counselor support of CB programs.Supporting College Board partnerships in key events through media relations, social media, and blog writing.Responding to media inquiries and pitching stories to national, state, and trade outlets.Monitoring news and social media using the latest research tools.Drawing on high school and college experiences to offer perspective on student mindsets, concerns, and motivations.The Communications and Marketing interns will help shape materials and efforts that can positively impact millions of students. They will foster creativity and build meaningful collaborations throughout the organization.Minimum QualificationsCurrently enrolled in a bachelor's program specifically focused on communications and marketing fieldsGeneral knowledge of education on a national or state levelStrong written and oral communication skillsAdept problem-solving skills, including using data to inform decisions and actionsProven ability to build relationships and influence others to actionCommitted to working the entire agreed-on internship periodTo be considered candidates must submit the following:A résumé that includes your GPA, major, and expected graduation dateSpecific internship that best matches your skills, major and area of interestWriting, video, or graphic portfolio/demo upon requestPreferred QualificationsExcellent PowerPoint, Word, Excel, and MS Project skillsProficiency in editing and CRM software programsGeneral understanding of computers and digital equipment and knowledge of new and cutting-edge technologyAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive compensation program that attracts top talent looking to make a difference in education. The salary for this position is $25 per hour. You will be paid this rate hourly for time worked.As a temporary internship position, this role is not eligible for College Board benefits including medical benefits or paid time off. You can expect to have transparent conversations about compensation with our recruiters throughout your application process.

Care Coordinator I - Workers' CompensationAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $16.49 - $18.75 HourlyThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $18.75 HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! 18 days of Paid Time plus 8 company holidays, and 2 floating holidays per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Referral program Healthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. This position is responsible for supporting the business by coordinating care to workers' compensation clients via the telephone and/or internet (e.g., instant message, email). Will manage inquiries and resolve simple and basic issues, such as, ordering medical supplies, scheduling appointments, managing visits, and/or referral intake process. GENERAL DUTIES & RESPONSIBILITIES: Care Coordinator I-Foundational Level of Proficiency Customer Care: 80% Serves as initial contact for basic inbound/outbound client inquiries while following standard scripts and procedures and working under close supervision. Addresses routine questions and inquiries, escalating more technical issues to the appropriate support team. Regularly demonstrate most of the seven qualities of exceptional care in serving clients (friendliness, empathy, empowerment, accountability, knowledge, resilience, fairness and providing "plus 1" service)Collaboration: 10% Provide prompt, accurate and clear information to our clients. Consult with senior peers and/or leadership on items that require clarification and/or escalation and learn through these interactions. Administration: 10% Document relevant information into system(s) to ensure records are clear, concise, and accurate. Navigate multiple software systems as appropriate to document and/or obtain information for inquiries. Demonstrates an understanding of HIPPA and other regulatory requirements and apply to daily work interactions. Adheres to established operating procedures and service standards. Meet or exceed KPI's established for your role and area. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: 0-2 years of customer service experience or equivalent combination of education, training, and work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Knowledge of the company's products, services, and business operations to enable resolution of inquiries. Excellent customer service skills that build elevated levels of client satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others. Ability to work both independently and in a team environment.PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: If working with federal government contract clients, colleague is required to receive federal government clearance for handling sensitive information. Colleague is also required to receive annual security awareness training. For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hear. The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height). Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus. The work environment utilizes florescent lighting; noise level is moderate. The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload. Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position. Please be advised this job description is subject to change at any time.