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Sr Analyst I, Planning & Scheduling
Biogen, Research Triangle Park
Job Description About This Role This critical member of the team supports both clinical and commercial manufacturing planning and finite scheduling activities for the RTP Drug Product and Drug Substance Manufacturing Sites; with a primary focus on the ASO/OSD operations. You will be responsible for creating and maintaining detailed and accurate daily production schedules that align with short & long term plans used by Manufacturing, Materials, Quality, Engineering, Validation and Plant Management teams. What You'll Do Execute planning scenarios/models to support site bulk DS/DP production plans, including input on ASO/OSD labor models.Analyzebottlenecks and build alternativesolutions Provideinput on equipment availability for facility readiness, changeover, maintenance, and shutdown project schedules; confirmingallresource requirements andtroubleshooting constraints Initiate and manage improvement projects to optimize planning processes and associated software systems (Infor). Lead project sub-team(s) to meet timelines and key deliverables (improvements in time, cost, quality, compliance standards) Collaborate withPlanning & Scheduling peers and other site-based Business Process Owners as well as with Global Network Strategy teams onlong-range planning Train and guide manufacturing operations team members on aspects of site scheduling functions and maintaining procedure Who You Are You are a biopharma manufacturing professional with excellent organizational and critical thinking skills. You are willing and able to own the finite scheduling of critical operations; constantly orchestrating the input and work of many cross-functional groups toward the common goal of schedule adherence and improvement. QualificationsBachelor's Degree (STEM preferred) plus 3 years of transferrable experience OR Associate's Degree (STEM preferred) plus 5 years of transferrable experience OR High School Diploma (or equivalent) plus 7 years of transferrable experience Demonstrated success in biopharmaceutical manufacturing scheduling and planning Very strong project management experience; keen ability to influence others in complex problem-solving situations Competency with manufacturing planning software platforms (Infor Advanced Scheduling preferred) Additional InformationWhy Biogen?Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients' lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.PDN-9ba72eff-3d2d-4a15-a1e5-57a69286df5f
Product Manager, Technical Partner & ESG Supplier Risk (Remote)
Jaggaer, LLC, Research Triangle Park
Product Manager, Technical Partner & ESG Supplier Risk (Remote) Location US-NC-Research Triangle Park Job ID 2024-3719 Category Product Development Type Regular Full-Time Overview JAGGAER is leading the Autonomous Commerce revolution, a self-governing B2B commerce experience between buyers, suppliers, things (IoT), and partners. Leveraging AI and machine learning, our intelligent procurement solutions provide enterprise buyers and suppliers with smart-match recommendations that align buyer needs with supplier capabilities. Our solutions autonomously execute many repetitive, behind-the-scenes tasks to facilitate enterprise commerce. We are over 1,250 employees strong, all focused on customer success. For more information, visit www.jaggaer.com We are seeking a Product Manager (PM) to oversee Technical Partnerships for our Supplier Management and Category Management products at JAGGAER. In this role, you will manage a portfolio of Technical Partners, enhance their offerings, integrate them seamlessly with our product, and drive go-to-market strategies. You'll also play a pivotal role in presenting these partnerships to our sales team, ensuring alignment with our overall product strategy and objectives. As the PM for Category Management, you will also lead the development and refinement of modules to define strategic approaches for various product categories. Your expertise will be crucial in shaping our platform's capabilities and ensuring it meets the evolving needs of our customers. Principal Responsibilities Strategically manage the product roadmap to drive innovation and facilitate investment decisions, utilizing thorough business case analyses encompassing Build/Buy/Partner options. Develop comprehensive roadmaps that cater to current and emerging market needs, enhancing JAGGAER’s value proposition. Organize regular Subject Matter Expert (SME) and customer working groups to delve into functional requirements and everyday use cases, fostering deeper insights. Create functional specifications for new features to aid development estimation and release planning. Foster collaboration among Product Managers to ensure alignment with overarching product strategy. Guide development and architecture teams throughout the product development lifecycle to ensure timely delivery and high quality. Cultivate expertise as an end-user and process specialist in the designated product domain, gaining insight into user needs and challenges. Translate market demands into actionable product requirements, including problem statements, user personas, and scenarios. Effectively prioritize development requirements per business objectives and market demands, discerning critical and non-essential features. Facilitate consensus on scope decisions among stakeholders. Support the successful market launch of new and enhanced products by defining distinctive competencies, conducting internal training sessions, collaborating with product marketing and education teams for accurate documentation, and serving as a knowledgeable resource in sales and client interactions. Position Requirements What You Will Bring: 5- 10 years of experience in a multi-faceted business setting, with a strong preference for SaaS experience. Ability to conduct thorough strategic and functional due diligence on potential acquisition targets. A foundational understanding of technical concepts such as Single Sign-On (SSO), graph structures, and APIs. Previous experience in Product Management roles is highly valued. Demonstrated proficiency in navigating the software development life cycle, agile methodologies, and Pragmatic Marketing. Strong emphasis on customer-centricity, adept at establishing and nurturing positive customer relationships as a leader within the organization. Possesses analytical understanding and strategic foresight, making sound decisions even without complete information. Exceptional planning, written and verbal communication skills, including experience in public speaking and teaching. Demonstrates a strong sense of ownership and commitment to achieving goals. Proficient in system and procedure analysis, with a knack for effective problem resolution. Collaborates seamlessly with executives and stakeholders across the organization to reach consensus on roadmap and deliverables. Proven track record of meeting or exceeding set targets and objectives. Strong organizational skills, including the ability to prioritize effectively in a fast-paced environment, are essential. Capable of effectively supporting and managing global teams across various time zones. WHAT WE OFFER: We strive to support our employees & their families. Your health & well-being are essential. JAGGAER offers a variety of programs to help you manage your overall wellness and be your best self. At JAGGAER, you’ll find great medical plans, adoption benefits, wellness reimbursement, generous parental leave, 401(k) match, a flexible work environment, no limit on vacation days for exempt employees, and much more! OUR VALUES: Our values are at the core of who we are at JAGGAER. You will see these values entrenched in how we support our customers, work with team members, build our products, and in the culture we’ve created. Be Collaborative: Foster a culture of mutual respect, working effectively and productively with others, and sharing responsibility for team success. Be Accountable: Take ownership, learn from challenges, be proactive, and rise above one’s circumstances to achieve the result. Be Adaptable: Embrace change, encourage innovation, and remain effective when experiencing major change. EEO: JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics. ACCESSIBILITY: JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected] All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Pay Transparency Nondiscrimination Provision (dol.gov) Know Your Rights: Workplace Discrimination is Illegal (dol.gov) Options Apply for this job online Apply Share Refer this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration.
Sr Tech II, Instrumentation & Controls
Biogen, Research Triangle Park
Job DescriptionThe Sr. Tech II, I&C performs corrective and preventative calibrations on manufacturing and laboratory analytical instrumentation with limited supervision. Supports manufacturing and laboratory personnel in the use, maintenance and repair of on-site instrumentation and test equipment. Supports Validations and engineering activities when called upon. Authors changes to procedures and job plans when required.What You'll DoPerforms scheduled calibrations.Performs unscheduled corrective calibrations and repairs.Installs new instrumentation.Provides engineering and validation support.Authors changes to procedures, job plans, and LOTO safety forms.Who You AreYou are a problem solver that works well in a team and with your knowledge and experience you can make a positive impact on production operations. You love learning new technological skills and want to make a difference in patients' lives. You can effectively multi-task and have good organizational skills. You regularly seek greater responsibility and growth opportunities.QualificationsThis work requires occasionally climbing ladders, crawling into tight spaces, moving/lifting test equipment up to 50 lbs. as well as working in clean spaces where gowning is required. Ability to stand for up to 3 hours at a time is also required.Able to work 7AM to 3:30PM Monday to Friday but also able to work a rotation of 4 days a week from 2PM to 12AM in 10 hours shift system.Education and experience:High School Diploma (or equivalent) + 3 years of direct GMP experience ORRelated Military experience (electronics preferred) and/or ISA Certification + 2 years of relevant experience ORAssociate's Degree in I&C or Engineering + 2 years of relevant experienceBachelor's Degree in I&C or Engineering + 1 year of relevant experienceExperience working in a GMP regulatory environment preferredExperience with troubleshooting / investigating instrumentation and control issues.Working knowledge of equipment in the biotech/pharma industry preferred.Knowledge of and experience with computerized maintenance management systemsAbility to work on call.Additional InformationWhy Biogen?Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients' lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.PDN-9bc75f3e-8962-41a0-b8a2-53239ef2f4cb
Sr. Associate II, Quality Technical Services & Compliance
Biogen, Research Triangle Park
Job DescriptionThe Quality Technical Services & Compliance (QTSC) Senior Associate II is responsible for understanding quality systems, contributing to oversight of quality systems, and for the oversight of key functional and operational aspects within Quality Assurance at the Biogen Research Triangle Park (RTP) facility. The Senior Associate II will perform all duties in a manner consistent with site and corporate policies, cGMPs, safety, environmental and human resources policies and procedures and be proficient in their understanding of the Biogen Quality Systems and apply that knowledge in coaching and continuous improvement for all Quality System cross-functionally.What You'll DoReview and approval of facility, utility, equipment, analytical instruments and automation lifecycle documentation including User Requirements, Specifications, Drawings, Risk Assessments, Test Protocols, Deviations, Reports, Procedures and Periodic Reviews.Provide cGMP guidance and quality risk management support of manufacturing on the floor issues with equipment or systems, including review and approval of deviations and Corrective/Preventive Actions (CAPAs).Review and approval of changes affecting validated analytical instruments, manufacturing processes, equipment, facility, utility, automation systems, materials/components, and business processes associated with IT GMP computerized systems.Support the site changeover program by providing oversight of multi-product equipment inspection and release including the review of changeover documentation, sampling, elastomer replacement, carry-over calculations, engineering configuration, summary reports and equipment release.Support site capital projects by providing GMP guidance, risk management input and quality oversight during shut down planning, release and other major equipment/facility improvements.Review and approve GMP Preventive/Corrective maintenance work as applicable.Lead investigations and CAPAs including driving Continuous Improvement initiatives.Proactively identify and resolve both technical and compliance issues/gaps.Develop and implement aspects of various Quality Systems/System Improvements.Develop and deliver training on basic GxP quality systems. Provide mentorship and training within and across functions.Who you AreYou are a motivated QA expert with sound Drug Manufacturing/Engineering experience/knowledge who is capable of being flexible with changing priorities. You are detailed oriented, a strong critical thinker and can work across multiple levels of the organization. You are truly a team player, knowing that when the team succeeds, we all succeed. You have a high level of personal accountability and are able to constructively hold peers and stakeholders accountable to their commitments. QualificationsBachelor's Degree, preferably in Engineering, Life Science or Technical discipline.6 years of relevant industry experience.Thorough knowledge of FDA/EMA regulations including Current Good Manufacturing Practices (cGMPs) and International Council for Harmonization (ICH) guidelines.Thorough Knowledge of Quality Engineering Systems (Facilities, Utilities, Maintenance, Engineering, Validation, and Automation).Demonstrated proficiency of written and verbal communication skills (including technical writing and presentations) with ability to effectively communicate and collaborate with technical and senior management staff.Experience in managing multiple, competing priorities in a fast-paced environment and dealing with ambiguity.Demonstrated troubleshooting and strong problem-solving skills and the ability to develop innovative/creative solutions to issues of moderate or high complexity.Preferred SkillsThorough knowledge and/or previous experience with cGMP Drug Substance or Drug Product Manufacturing environments.Ability to evaluate compliance issues and interact with regulatory inspectors.Experience in QA oversight of manufacturing, analytical and engineering activities.Experience in investigations, change controls, and CAPAs processes system knowledge.General knowledge of Project Management competencies obtained through relevant PM training or experience.General knowledge of industry best practices including ISPE Baseline Guide 5, GAMP5 and ASTM E-2500.Experience in Engineering and/or Validation (Equipment, Cleaning, Computerized Systems) preferred.Additional InformationWhy Biogen?Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients' lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.PDN-9bcb6472-989f-4eb0-9764-04596d996cdc
Sr. HVAC Technician
Biogen, Research Triangle Park
Job DescriptionAbout This RoleThe Sr. HVAC Technician performs corrective and preventative maintenance on VRF (Variable Refrigerant Flow), Air Handling Unit's (AHU's), walk-in cold rooms, reach-in refrigerators/freezers, exhaust fans, fume/laminar flow hoods, filtration and other miscellaneous support equipment. In addition to working a normal day shift, the responsibilities include off-hours (on-call) maintenance coverage, as needed to support the Facilities, Laboratory, and Manufacturing operations at the site. What You'll DoYou will perform preventative maintenance on mechanical systems as scheduled in the Computer Maintenance Management System (CMMS).You will perform corrective work orders in support of Facilities, Laboratory, and Manufacturing operations.You will manage contractor and vendor activities and work plans for safety and conformance with company standards.You will schedule work on systems and equipment in manufacturing and lab areas to prevent interruption to operations.You will support start-up, commissioning and turnover of new systems.You will provide recommendations for spare parts and PM procedures for all new HVAC equipment. Who You AreKnowledgeable of cGMP HVAC systems with comprehensive refrigerant trouble-shooting experience. Needs to be able to work independently and on small teams. Proficient in Excel and word documentations with clear communication skills.QualificationsThis work requires occasionally climbing ladders, crawling into tight spaces, moving/lifting test equipment up to 50 lbs. as well as working in clean spaces where gowning is required. Ability to stand for up to 3 hours at a time is also required.High School diploma or equivalent.Minimum of 5 years working in a cGMP manufacturing environmentMinimum of 5 years working in industrial mechanical HVAC and refrigeration equipment.Ability to diagnose, troubleshoot and repair ventilation equipment, pumps, fans, AHU's and/or refrigeration systems.Operate a variety of equipment such as hand tools, laptop and diagnostic hardware to perform work.Preferred SkillsAssociate Degree or technical school diploma in industrial mechanical, HVAC, or related trade skill.Ability to work independently.Working knowledge of an automated building management system.Additional InformationWhy Biogen?We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States. PDN-9bdf8072-0998-436e-940a-854e4178ac08
Engineer III, Manufacturing
Biogen, Research Triangle Park
Job DescriptionThe Engineer III Manufacturing designs, specifies and installs new equipment and provides engineering technical support and troubleshooting for assigned process equipment and area assets. Develops validation protocols, oversees validation testing and drafts final reports. Provides project engineering as required for new processing equipment installations and modifications to existing equipment. What You'll DoSupport Manufacturing operations by troubleshooting issues and identifying equipment system improvements. Update standards, drawings and specifications as necessary.Identify and lead equipment related projects, including technology transfers, capital projects, and modifications. Complete project management tracking of deliverables for metrics & reporting. Provide input & guidance to Tech Transfer and project / area efforts, provide technical evaluations of validation requirements for core change controls & associated action plans. Author sections of Validation-related reports & project plans, approve Trackwise-generated workflows (deviations, global change controls) for equipment / automation-related changes, review automation protocols, & attend related meetings. Coordinate Equipment/Cleaning Validation Protocols (development, training, management, tracking) - includes time spent on production floor. Specifically design & develop validation protocols, provide expertise to associated equipment & automation design / modifications, support FAT (Factory Acceptance Testing), equipment startup, & commissioning efforts, as required. Who You AreYou are accountable for achieving milestones in equipment projects, involving frequent internal and external communication. As a representative of the Manufacturing Engineering organization, your role carries the weight of potential delays and extra resource allocation if errors occur in your decisions or recommendations. Your commitment lies in delivering accurate and timely results, ensuring efficient processes to prevent setbacks.QualificationsBachelor's degree in engineering or other highly technical discipline Practical knowledge and application of GMP and EMA regulations. 2-4 years of experience in manufacturing, preferably in a pharmaceutical or biotech environment.Competency in Process Controls and Distributed Controls Systems, MS Word, MS Excel, MS Power Point and MS Project. Excellent oral and written communication skills. Ability to work rotating shifts, extended shifts and weekends as needed. Experience with either Fill Finish, Isolator (Bausch and Stroebel) and Lyophilizer technologies preferred.Additional InformationWhy Biogen?We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States. PDN-9bdf8073-c53f-4db1-a38d-58e3d7067e35
Sr Engineer II, Facilities (HVAC)
Biogen, Research Triangle Park
Job DescriptionAbout This RoleThe Sr. Engineer II provides engineering technical support and troubleshooting for plant HVAC equipment, environment chambers, cold rooms and freezers. Participates in multi-functional teams to implement changes and improve on existing processes. This position partners with other teams including Utilities, Manufacturing, Process Engineering, Maintenance, and others to measure, target and improve reliability of all assets. Supports design, specification, installation, commissioning, and qualification of new equipment including URS and protocol writing and executions. Works with and provides direction to facilities engineers and contractors. Participates and leads large engineering projects with minimal supervision and direction. Partners with project managers to manage budgets, resources, and timelines to complete project.What You'll DoSupport Facilities operations by troubleshooting issues and identifying equipment system improvements. Update standards, drawings, and specifications as necessary.Develop validation protocols, provide expertise to associated equipment & Allen Bradley automation design modifications. Author deviations, CAPA's and/or change control records in a GMP environment.Support equipment related capital and op-ex projects, including scoping, modifications, design reviews, change controls, construction support, commissioning, and validation.Develop and execute equipment commissioning and qualification (validation) activities.Represent department and lead/participate in cross-functional/global teams to address issues, implement change and improve existing processes.Manage small capital projects.Who You AreYou are an experienced HVAC and facility engineer who likes to troubleshoot equipment, lead investigations and identify and implement improvements to increase system reliability, compliance and efficiency. You are also passionate about learning new technologies and working in a cross-functional environment. You are accountable for achieving milestones in equipment projects, involving frequent internal and external communication. As a representative of the Facilities Engineering organization, your role carries the weight of potential delays and extra resource allocation if errors occur in your decisions or recommendations. Your commitment lies in delivering accurate and timely results, ensuring efficient processes to prevent setbacks.QualificationsBS in Engineering or related discipline + 7 years of transferrable experience.Practical knowledge of the application of FDA GMP and EMA regulations.Expert in industrial HVAC, environmental chambers (incubators, LAF, BSC, cold rooms, etc.).Experience with HVAC support utilities including plant steam, chilled water and cooling towers.Basic knowledge with building automation systems for operation and troubleshooting.Competency in MS Word, MS Excel, MS Power Point MS Sharepoint and MS Project.Excellent oral and written communication skills.May be asked to work extended shifts or weekends.Preferred QualificationsElectrical infrastructure experience preferred.GMP facility and cleanroom design principles.Other support utility experience preferred.Experience defending facilities procedures and practices to regulatory authorities.Experience in biotechnology/pharmaceutical manufacturing environment.Validation experience.Competency with AutoCAD.Additional InformationWhy Biogen?We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States. PDN-9bdf8074-9fa5-4ad8-9e33-89de0d9fb51a
Sr. Engineer, Global Facilities
Biogen, Research Triangle Park
Job DescriptionThe Global Engineering and Facilities team is looking for a Senior Engineer to support HVAC and plant utility projects, execute feasibility studies and participate on site committees, engineering teams, and other industry forums. This individual contributor role within the Biogen Facilities Engineering Technical Authority function is accountable for subject matter expertise in the HVAC discipline as well as plant utilities (CHWS, Steam, Domestic Utilities, Compressed Air, etc.) including experience with (GMP) design in pharmaceutical and biological applications. Experience with clean room systems and contamination control will be key in ensuring appropriate design principles for capital projects. This Individual will demonstrate competency in supporting disciplines including Electrical / Instrumentation & Controls, and/or Civil / Structural / Architectural disciplines as it relates to primary core competencies. At Biogen, Subject Matter Expertise is demonstrated by possessing a comprehensive understanding of the complete asset lifecycle, which includes performance, design, install, CQV, operation, maintenance, and reliability requirements. For the assigned SME discipline, this role effectively contributes and adds value to all stages of the asset's lifespan, ensuring standards, specifications, strategic approach to manage the lifecycle of the asset ensure optimal performance, efficiency, and longevity.This is a hybrid role that will be based in Research Triangle Park, NC. What You'll DoResponsible for leading facilities engineering initiatives for the assigned discipline across business unit / functions and externally (Regulatory / Outsourced Partners).Provides engineering support within the assigned facilities engineering discipline for global manufacturing operations and facilities, both internal and external.Provides day-to-day technical oversight for junior engineers within the Global Engineering & Facilities organization.Provides collaborative technical leadership as part of the Global Engineering & Facilities team, and in other cross-functional teams (e.g. Site Engineering & Facilities).Supports implementation of plant engineering systems to support new manufacturing processes and technology transfers as needed for new products or modifications to existing products.QualificationsBachelor's Degree in Mechanical or Chemical EngineeringA minimum of 6 years' experience in Facilities Engineering in Biotech, Pharma or equivalent industryExpertise in Facilities Engineering discipline including asset lifecycle management practices; specifically, engineering / facility best practices, reliability engineering, engineering document management, computerized maintenance management, and commissioning/qualification/validationExpert knowledge and application of PDMA, FDA and EMEA regulations Excellent leadership, people management, organization, communication, and inter-personal skillsAdvanced ability to influence individuals at both site and enterprise levelStrong communication and presentation skillsExpert understanding of asset lifecycle data analytic concepts and methodsAlready established network of technical leaders, peers, and stakeholders in life science industry; actively participates in industry forums, etc.Who You AreThis SME should have a strong facilities engineering body of experience, a passion for innovation, and the ability to build strong partnerships at all levels across the organization. SMEs will serve as thought leaders on technical projects, site committees, engineering teams, and industry forums. Objective of this role is to leverage technical expertise to create an aligned strategic technical direction for Biogen PO&T site and manufacturing operations; drive cost effectiveness, productivity and compliance. Additional InformationWhy Biogen?We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States. PDN-9be183c2-fb40-4bff-83eb-0cc9cb3a7623
Sr. Associate II, Site Services Specialist
Biogen, Research Triangle Park
Job DescriptionAbout This Role The Facilities Site Services Sr. Associate II, Property Administration Specialist has the responsibility to maintain the site interior and exterior of Biogen buildings and rented space. Responsibilities include annual budget planning, PO management, Contractor program oversite, GMP cleaning oversite, pest control oversite, building remediation and support. All with safety first.What You'll Do GMP cleaning program oversitePest control oversiteContractor program oversiteMaintaining the site in a Fit for Manufacturing state (FFM). Facility and equipment exterior cleaning oversiteBuilding remediation and supportWho You Are Highly motivated individual, with the ability to multitask leading and managing team to complete critical GMP activities.QualificationsStrong GMP knowledge.Advanced education degree preferred.Five years working in Biotech or closely related industry.Trackwise and CMMS knowledge.Preferred Skills Site Services experience.GMP experience.People leader experienceAdditional InformationWhy Biogen?We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States. PDN-9be183c4-b383-4184-9a24-f1e8b1db6eff
Customer Success Operations Manager (Remote)
Jaggaer, LLC, Research Triangle Park
Customer Success Operations Manager (Remote) Location US-NC-Research Triangle Park Job ID 2024-3722 Category Customer Operations Type Regular Full-Time Overview JAGGAER is leading the Autonomous Commerce revolution, a self-governing B2B commerce experience between buyers, suppliers, things (IoT), and partners. Leveraging AI and machine learning, our intelligent procurement solutions provide enterprise buyers and suppliers with smart-match recommendations that align buyer needs with supplier capabilities. Our solutions autonomously execute many repetitive, behind-the-scenes tasks to facilitate enterprise commerce. We are over 1,250 employees strong, all focused on customer success. For more information, visit www.jaggaer.com The Manager of Customer Success Operations creates, organizes, and coordinates value-creation materials, programs, and processes that support operational activities for the Customer Success Team. This position reports to the Sr. Director of Customer Success Operations. This role will w ork closely with the Customer Success Senior Leadership team to prepare information and analysis for strategic planning . The ideal candidate possesses excellent leadership skills, has experience managing personnel in different disciplines, and produces results in a timely manner. They will also be able to develop efficient strategies and tactics that are scalable and repeatable. Principal Responsibilities Position Responsibilities: Formulate, organize, and monitor inter-connect processes and programs with Customer Success departments. Maintain and Organize a Customer Success program and process documentation for internal and external customers. Continually assess, modify, and improve the CSM program as market and customer needs evolve. Provide actionable insights and recommendations for informed decision-making, contributing to improvements in customer onboarding, retention, advocacy, and overall experience. Assist in the Implementation process improvements to increase efficiency, execution, and customer satisfaction. Assist in overseeing, implementing, and optimizing customer success technologies, CRM systems, and tools. Ensure seamless integration with other business systems to support customer success operations and enhance overall productivity. Position Requirements What you will bring: Proven experience as a Program Manager, Operations Manager, or other managerial position. Thorough understanding of project/program management techniques and methods Excellent knowledge of MS Office. Preferred knowledge of procurement and the common processes for acquiring goods and services. Preferred knowledge of the JAGGAER platform. Proven knowledge and experience of Customer Success or similar customer engagement models. Excellent problem-solving skills. Excellent leadership, organizational, and communication skills. WHAT WE OFFER: We strive to support our employees & their families. Your health & well-being are essential. JAGGAER offers a variety of programs to help you manage your overall wellness and be your best self. At JAGGAER, you’ll find great medical plans, adoption benefits, wellness reimbursement, generous parental leave, 401(k) match, a flexible work environment, no limit on vacation days for exempt employees, and much more! OUR VALUES: Our values are at the core of who we are at JAGGAER. You will see these values entrenched in how we support our customers, work with team members, build our products, and in the culture we’ve created. Be Collaborative: Foster a culture of mutual respect, working effectively and productively with others, and sharing responsibility for team success. Be Accountable: Take ownership, learn from challenges, be proactive, and rise above one’s circumstances to achieve the result. Be Adaptable: Embrace change, encourage innovation, and remain effective when experiencing major change. EEO: JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics. ACCESSIBILITY: JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected] All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Pay Transparency Nondiscrimination Provision (dol.gov) Know Your Rights: Workplace Discrimination is Illegal (dol.gov) Options Apply for this job online Apply Share Refer this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration.