Financial Accounting Manager Salary in Reno, NV

Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment. WHO WE ARE: Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day. WHAT WE OFFER: Competitive Pay Vacation & Sick Leave Medical/Dental/Vision 401(k) Tool Discounts/Tool Insurance Technical Training & Professional Development Classes And More JOB DETAILS: Shift 1st/Day Shift Location On-Site Schedule Schedule to be provided by leader. Salary Range $58,796 - $79,463 Per Year JOB SUMMARY: Collaborate with Parts, Service & Sales teams to develop client service repair options to insure client loyalty, revenues, and net profits. Serve as a single point of contact for the assigned client base. Receive and respond to all of the assigned client's needs and service requests. Utilize technical and system knowledge and product/services expertise to understand client needs and provide best in class problem resolution. Maintain client satisfaction to a level that exceeds expectations and increases market share or equipment uptime and provides cost saving solutions to external and internal clients. ESSENTIAL FUNCTIONS: Serve as a single point of contact for the assigned client base. Receive and respond to all of the client's needs, service requests and direct the additional services or resources follow up. Utilize technical and system knowledge and product/services expertise to understand client needs and provide best in class problem resolution and prioritization. Educate the client and respond to questions regarding products, parts,services and warranty options that are available through all internal and external facilities. Serve as the client's resident expert in Empire's solutions offerings. Identify and present other service offerings to the client to optimize the level of service and to lower client's overall maintenance costs. Influence the established clients' sales and profit goals and client satisfaction goals while adding value to the client repair. Take initial call and direct service requests to internal or external facility. Ensure internal/external facility's understanding of the specific request. Provide the client with highly organized, effective, and efficient communication. Partner with internal or external teams to ensure work assignments are carried out on schedule and within an acceptable timeframe. Stay up to date on the status of assigned jobs in progress. Work with clients on timely preventative maintenance to achieve satisfaction while driving down cost and prevent unnecessary repairs. Approve estimates as directed by internal and external partners and/or management. Effectively manage client experience with ongoing follow up and communication to promote and ensure credibility and maintain a high level of client satisfaction. Ensure that the Service Advisor function is covered at all times. Monitor and respond to all assigned calls, emails, texts in a timely manner. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Respond to service requests in a professional manner at all times whether in office, on call or at home. Listen carefully, speak and act courteously while showing genuine concern for the client's issue. Review pro-formas to ensure expectations are met and client approval is obtained in timely manner. Follow up with client on the invoicing and status of repair. Review client repair history to identify repair options, obtain technical information through current systems, and prepare the call in. Partner with shop planners, leads, and/or managers to negotiate settlements, discuss and resolve discrepancies, and balance client and Empire's interests at all times. Cooperate well with personnel in other work centers and departments and maintains good employee relations. Actively participate in department and/or client meetings. Provide feedback internally to drive change sufficient to meet market demands and provide viable client solutions. Work within current systems to ensure all equipment/vehicle records are maintained for accuracy and thoroughness. Perform other duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have interpersonal, management, organization and planning skills sufficient to professionally assist clients, direct people and maintain acceptable levels of productivity. Ability to influence and motivate others. Previous knowledge of repairing, reconditioning and operating various equipment and medium/heavy duty trucks, engines and related components is preferred. Must be able to technically assist and understand client needs and provide problem resolution. Must be able and willing to accept, communicate and enforce company policies, procedures and regulations. Must be able to utilize computer based service and work order management systems. Must have planning and organization skills sufficient to accurately track various services requests and provide instructions to numerous service people simultaneously. Must possess assigned knowledge and experience relative to the equipment industry. Must have necessary negotiation skills to effectively reach an agreement with the client and/or vendors. Must be a motivated self-starter. Must have sufficient knowledge to understand client opportunities and to express these opportunities to the appropriate area within Empire. Must have sufficient knowledge to effectively utilize Internet, e-mail, spreadsheets, word processing programs and database management. Ability to maintain consistent attendance to meet all company standards and requirements. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). College degree preferred. Minimum of 3 years in a service advisor, client support, or related technical field. Previous experience utilizing a computer-oriented management system similar to Empire. Previous general experience in a Caterpillar Dealer Service Department preferred. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to indoor controlled environment. The employee is occasionally exposed to wet and/or humid conditions, outdoor weather, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information. Empire Southwest is an EEO/Affirmative Action Employer Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment

Infosys BPM is seeking to hire a full time Operations Manager, experience in Financial Services and Capital Markets in area of Reconciliation to carry out the onsite production activitiesResponsibilities Reviews, approves, and may prepare, information/entries and supporting documentation to ensure accounting records and investment vehicle data are accurate Researches and analyzes issues; identifies the root cause of issues to determine potential controls or process improvements Analyzes various reports and determines appropriate action to resolve exceptions between internal and external systems Instructs internal and external sources to post or correct transactions Performs accurate self-review of work and peer review of some offshore periodic/production work, as needed Performs quality checks and verifies the accuracy of work prepared by self and other Infosys associates Manages the Infosys workflow to ensure tasks are completed in a timely manner Serves as a liaison between offshore Infosys and onshore functional team to ensure that questions and issues are addressed using the appropriate level of confidentiality when necessary Ensure Accountability and act with a clear sense of ownership Possess good communication skills to effectively work with multiple parties Experience in Aladdin & Advent is helpful Basic: Bachelor's Degree or Foreign Equivalent Minimum 7 years of experience relevant to the job description About US: Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. Infosys BPM has 42 delivery centers in 16 countries spread across 5 continents, with 57,908 employees from 124 nationalities, as of June, 2023. The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Are you looking for more?At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.What we need: Mohawk is looking for a Territory Manager to be a selling agent for Mohawk Industries in the Nevada (Reno, Carson City, Winnemucca, Fernly) and California (Mamoth) area. In this role, you'll use your sales skills and expertise to represent Mohawk to new and existing customers, and work to increase market share within your region. What you'll do: Perform sales calls, which includes traveling to customers and potential customer's facilities to share information and support, making sales presentations to prospective and present clients, calculating and quoting prices, taking orders and closing transactions Provide customer service to ensure resolution of issues within marketing policies Communicate customer requirements and request support from other departments as necessary Monitor territory performance against established objectives and guidelines, taking strategic action to improve performance Provide product specific customer feedback to product line managers, management or customer service personnel as appropriate to assist in achieving company's mission, vision and objectives Assist in establishing sales objectives for the territory in conjunction with the District Manager and ensure sales activities in the territory comply with established policies, procedures and practices Provide timely reporting of activities in the field and special reporting to assist in the business and product planning Assist in developing a territory coverage plan, which defines the type of support and frequency of customer contact required to meet territory goals Perform analysis on region opportunities and develop forecast for sales by customer and product and others statistical reports as required on a timely basis What you have: High school diploma required, with college degree preferred 1-3 years of progressively responsible work-related experience and any combination of education and training which provides the required knowledge, skills and abilities for the job Ability to learn and maintain in-depth knowledge of the company's diverse business and product lines Knowledge of the terms, concepts and practices of the marketing and sales environment, including basic accounting, product developments and manufacturing procedures, distribution and customer service Proficiency using a PC, e-mail and other in-house database systems What you're good at: Presenting and communicating in oral, written, and interpersonal forms to effectively interact and negotiate with internal and external customers and business contacts Reducing tension or conflict in antagonistic situations while maintaining professionalism Ability to persuade, market, and sell new ideas Gathering, assembling, correlating, and analyzing statistical and financial data to develop solutions What else? This role requires the ability to travel Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

POSITION SUMMARY As a Global Strategic Account Execution Manager at Vertiv, you will play a pivotal role in enhancing our customer engagement and ensuring the successful execution of projects and programs for a specific key account. This dynamic and customer-facing position demands exceptional leadership, communication, team building skills and project management skills, as well as an overall understanding of our products and services. You will have end-to-end responsibility for managing most aspects of the account, from product delivery to post-sales support, and you will serve as the single point of contact, globally, across all end-to-end support functions - technical development, R&D, operations, customer service, product delivery, on-site project management, and post sales service and support. This role will be a key partner to the GSA Account Director and will act as a global customer advocate managing execution and engagement to ensure a seamless global customer experience.RESPONSIBILITIES Client Engagement Management: Build and maintain strong relationships with the key client stakeholders. Act as the primary point of contact for the client along with GSA Account Director, ensuring effective communication and understanding of their needs and expectations. Collaborate with the sales account manager to align on customer expectations and drive successful execution. Coordinate and manage early-stage customer technical engagement by getting technical sales involved to drive clarity on scope, engagement, deliverables, and expectations. Project and Program Management: Lead end-to-end project and program management activities, including planning, execution, monitoring, and delivery. Oversee product delivery, site deployments, and technical development engagements, ensuring they meet quality, scope, and timeline requirements. Manage all aspects of customer engagement, including program strategy, milestones, and deliverables. Monitor the financial performance of projects and work with offering management if pricing needs to be adjusted. Manage the scope, budget, and deadline with project managers to ensure we are meeting the expectations of our customers on their projects. Team Leadership and Collaboration: Leads team of direct reports in setting and achieving objectives in line with corporate values and goals. Act as an umbrella program manager, coordinating with various program and project management functions within the company (e.g., customer service, on-site service project management, factory, quality, issue resolution and operations program management) to streamline the customer interface and ensure a cohesive approach. Provide leadership and guidance to cross-functional teams involved in the client's projects and programs. Coordinate and lead across various internal support functions (managing with and executing through) throughout the product and project lifecycle. Risk Management: Identify potential risks and proactively implement mitigation strategies to ensure project and program success. Monitor project progress and address issues promptly to minimize disruptions. Assemble cross functional teams to address issues (quality, safety, manufacturing etc...) to ensure program or project issues are resolved in a timely manner. Post-Sales Support: Oversee post-sales service and support activities, ensuring customer satisfaction and addressing any issues or concerns promptly. Act as liaison and escalation point for Service business and CSMs for the Account Continuously seek opportunities to enhance the client's experience and value from our products and services. QUALIFICATIONS 5+ years' experience in program and project management, preferably in a customer-facing role. Program certification and 10 years' experience preferred. Strong leadership skills with the ability to lead and motivate cross-functional teams. Prior experience directly managing and developing a team. Exceptional communication and interpersonal skills to effectively engage with clients and internal stakeholders. Strategic thinking and problem-solving abilities. Proficiency in project management tools and methodologies. Excellent organizational skills and attention to detail. Ability to thrive in a fast-paced, dynamic environment. Prior experience in Data Center industry and knowledge of Power and Thermal products EDUCATION AND CERTIFICATIONS Bachelor's degree in engineering, operations, or a related technical field MBA preferred. PHYSICAL REQUIREMENTS No Special Physical Requirements ENVIRONMENTAL DEMANDS Standard office environment Working in office full time is required. TRAVEL TIME REQUIRED 10% At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.