Computer Networking Salary in Redmond, WA

DESCRIPTIONProject Kuiper is an initiative to launch a constellation of low earth orbit satellites that will provide low-latency, high-speed broadband internet connectivity to un-served and under-served communities around the world. In this role as an SDE, you will be part of the core technical team building the network infrastructure for satellite to ground based connectivity. Key job responsibilitiesThe primary responsibility you will have in this role are: * You will collaborate with engineers across the org to gather requirements, design, develop, deploy, and operate across solution pipelines.* You will work on initiatives building networking functions on AWS infrastructure and help implement best practices for software development.* You will develop code, build CI/CD pipelines, test automation, and dashboards for monitoring health of systems and data pipelines.* You will help engineer and build solutions which are required for managing the ground gateway stations. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeA SDE in Kuiper Network Services is responsible for designing, developing, testing, deploying, and operating services that enable broadband networks systems worldwide. We write code, debug, and create the world’s most innovative products. We work in collaboration with other teams for designing and delivering scalable, low latency, and high throughput network functions. We develop modular and cost-effective solutions in support of connecting and peering with public and private networks.About the teamThe Kuiper Ground Gateway Services supports the gateway devices that connect our customers to the Kuiper network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great experience for our customers.We are open to hiring candidates to work out of one of the following locations:Redmond, WA, USABASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- Experience building complex software systems that have been successfully delivered to customers- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $115,000/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Program Manager (Supply Chain)Location: Hybrid to Redmond, WA (mostly remote; requested to report on-site a few times / quarter)Pay Range: $45-55/hourContract: W2, April - Jun 2024 with potential to extend up to 18 monthsSchedule: 40-hours/week with flexibility to accommodate collaboration with global teamsDescription:In this role within the Cloud strategic sourcing team, the primary objective is to bolster the supply chain by efficiently managing suppliers engaged in cloud infrastructure. The typical day comprises a task breakdown: 70% collaborative efforts with stakeholders to troubleshoot late invoices, and 30% dedicated to coordinating and networking, including project managing monthly business reviews with network suppliers.Responsibilities:Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.Present and explain proposals, reports and findings to clients.Recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence.Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.Requirements:4+ Years' experience with Supply chain, inventory management, supplier management, ideally with experience in retail4+ years' experience with MSFT suite and Excel4+ years' experience with communicationVerbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.Basic ability to work independently and manage one's time.Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.Basic knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Job Title: Principal Engineer, Rendering Requisition ID: R023084 Job Description: Your MissionOur Central Technology group is looking for a graphics expert to join the team as a Principal Engineer. The Principal Engineer will work with Activision's worldwide studios to improve the visual quality and performance of our titles. The role includes exciting opportunities to be at the forefront of research and development on stellar franchises such as "Call of Duty"!What you bring to the tablePriorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:Investigate new research and development in the field and guide studios on potentially applicable advancesImplement prototypes of innovative graphics technologies, tools, and workflowsWork with studios to plan and implement integration of new features and technologies into production engines and pipelinesIdentify key innovations and associated risks sufficiently early to allow adequate time for prototyping, implementation and polishWork with first parties to help ensure the best possible performance from their graphics APIsCollate, author, and maintain Technical Design DocumentsDemonstrate an understanding of the importance for both ambition and conservatism when developing video gamesMinimum RequirementsExperienceMust possess exceptional expertise (both broad and deep) of real-time graphicsAbility to effectively disseminate pertinent information across different functional groups within the organizationMust have shipped at least 3 console/PC titles, preferably AAAExtensive experience with real-time graphics APIs and console/PC hardwareOutstanding ability in optimization, debugging and software architectureProficient in C/C++ and relevant shading languagesKnowledge & Skills Bachelor's degree or equivalent work experience in Computer Science, or a related field.7+ years in working on tools or titles for the current generation of consoles or PCKey AttributesAbility to balance multiple tasks and responsibilitiesPassionate about games and have a clear understanding of what elements are needed to create a highly polished titleYour PlatformActivision Central Tech works to support our development studios and their titles. Comprised of seven main teams, we have many specialties including big data, privacy and security, motion capture and animation pipeline technologies, graphics, build and infrastructure for studio development and data centers, optimization, systems programming and online services including matchmaking and networking. Central Tech is distributed globally with offices across the U.S., and in Canada, England, and Ireland.Most of our teams are comprised of both engineering and research talent, allowing us to always have an eye on the future. Our dedicated engineers help with title development and provide valuable knowledge sharing between studios while our researchers are action-oriented and keep a strong connection with the needs of the game studios.Central Tech is part of Activision. To learn more about us and our research, please visit us at https://research.activision.com/ .Our World At Activision, we strive to create the most iconic brands in gaming and entertainment. We're driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together. We are home to some of the most beloved entertainment franchises including Call of Duty, Crash Bandicoot, Tony Hawk's Pro Skater, and Guitar Hero. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our "press start" is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences.We're not just looking back at our decades-long legacy; we're forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization.We're in the business of delivering fun and unforgettable entertainment for our player community to enjoy. And our future opportunities have never been greater - this could be your opportunity to level up.Ready to Activate Your Future?RewardsWe provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;401(k) with Company match, tuition reimbursement, charitable donation matching;Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ .In the U.S., the standard base pay range for this role is $167,500.00 - $309,876.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.

DESCRIPTIONProject Kuiper is an initiative to launch a constellation of low earth orbit satellites that will provide low-latency, high-speed broadband internet connectivity to un-served and under-served communities around the world. In this role as a SDE-II, you will be part of the core technical team building the network infrastructure for satellite to ground based connectivity. This opportunity will afford you an exciting SDE leadership role in Project Kuiper that would enable you drive the engineering culture of the team.Key job responsibilities* You will collaborate with engineers across the org to gather requirements, design, develop, deploy, and operate across solution pipelines.* You will work on initiatives building networking functions on AWS infrastructure and help implement best practices for software development.* You will develop code, build CI/CD pipelines, test automation, and dashboards for monitoring health of systems and data pipelines.* You will help engineer and build solutions which are required for provisioning, address management, packet inspection and dynamic traffic management for Internet service providers.Eligibility Requirements:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the lifeA SDE in Kuiper Network Services is responsible for designing, developing, testing, deploying, and operating services that enable broadband networks systems worldwide. We write code, debug, and create the world’s most innovative products. We work in collaboration with other teams for designing and delivering scalable, flexible, low latency, and high throughput network functions. We develop flexible and cost-effective solutions in support of connecting and peering with public and private networks.About the teamKuiper Network’s goal to connect users around the world, is a commitment to not just establish networks but to connect customers to services. These services enable customer terminals and applications the ability to interface with the larger world. Our services come into focus for each Kuiper subscriber at activation from address assignment and name resolution to secure and programmable network functions. The Network Services team walks backward from end-user’s perspective as we design and develop network functions that serve their unique asks.We are open to hiring candidates to work out of one of the following locations:Redmond, WA, USABASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's degree in computer science or related technical discipline with more than 3+ years of experience in building large scale solutions solutions.- Experience in professional software development, building large-scale, high performance systems and networking solutions in using C++/Java, Java script, Node.js, React, Rust in a Linux/Unix environment.- With relevant experience working on system design for multi-tiered or distributed systems in an engineering team.PREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience in Networking system design and development.- Experience in developing network functions on major cloud systems like AWS, Google Cloud, or Azure.- Experience in building Capacity, Performance, and Fault Management for large scale high availability systems.- Foundation in data structures and algorithms, with advanced knowledge of IP communication technologies.- Experience with network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis.- Extensive Unix/Linux based system programming experience (e.g. sockets,files, shared memory) and understanding of Operating systems.- Expertise in wireless and mobile networking is welcome but is not a mandatory requirement.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $115,000/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

DESCRIPTIONProject Kuiper is ambitious initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The Kuiper Software group is responsible for all production software at Kuiper. The Software Health Automation team owns the Kuiper Software lab and provides lab as a fully managed service. We make it possible to develop, build and test the code on real hardware. In this role, you will design, build and maintain the lab infrastructure. You will be hands on, making sure lab environments are highly available, while scaling team’s processes to ensure long term success. You will work hand in hand with development teams from software and hardware as well as program management and other stakeholders to make sure we can rapidly deliver high quality software.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities* Design, set up and maintain test fixtures to verify software on real hardware, create and maintain lab documentation* Troubleshoot hardware, software and networking issues* Contribute to engineering efforts from design to implementation, solving complex technical challenges around developer and engineering productivity and velocity especially as it relates to rapid test iteration* Drive adoption of best practices in testbed maintainability* Manage equipment stock, procure lab equipment* Participate in lab on-call rotation to ensure lab equipment uptime meets SLA* Provide lab services to people working remotely (be the eyes and hands in the lab)* Provide technical support to customers using the labA day in the lifeThe successful applicant will be experienced in keeping technical infrastructure running smoothly and balancing high priority issues. You should be comfortable taking on ambiguous challenges like setting up new pre-production hardware for the first time. You should be able to define standard operating procedures, metrics and alarms to keep the infrastructure highly available and expand technical capabilities over time. You will be invaluable to enabling the team to move quickly and confidently with robust infrastructure that scales with our customers.About the teamThe Kuiper Software Health Automation team owns labs and tools for developing and verifying the quality of our networking software. This software will be operating both on the ground and in space. The team raises our high quality bar before our software reaches customers.We are open to hiring candidates to work out of one of the following locations:Redmond, WA, USABASIC QUALIFICATIONS* Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or comparable industry experience.* 2+ years of non-internship professional IT experience in any of the following: test lab support, operational hardware support.* 2+ years experience organizing and maintaining stock of critical test equipment, third party devices, prototype devices for troubleshooting and debug.* 2+ years experience in project management skills including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects.* Manage your own time and work well both independently and as part of a team.* Excellent written and verbal communication skills, and an ability to interact efficiently with peers and customers.* Highly organized and autonomous, very detail oriented and willing to learn new skills.PREFERRED QUALIFICATIONS* Knowledge of Linux and Windows operating system* Experience in computer networking (admin level) in a Consumer Electronics (or similar) lab environment.* Experience in communicating with users, other technical teams, and management to collect requirements, evaluate alternatives and develop processes and tools as needed to support the organization* Experience in developing/maintaining product test harnesses* Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby* Experience with embedded systems and consumer devices* Experience troubleshooting and debugging technical systems* Experience in the use of standard electronic lab test equipment (i.e., oscilloscopes, multimeters, etc.)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,500/year in our lowest geographic market up to $189,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

DESCRIPTIONProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Key job responsibilitiesAs a Flight Director you will own and execute the overall operational success of the mission at a systems level and coordinate between engineering teams across ground and space systems to achieve it. Because of the scale of the mission, you will be focused on driving automation and operational excellence — identifying areas of improvement and initiating changes to improve the productivity of the fleet.You will coordinate and prepare for each launch and on-orbit demonstration, design and conduct operational rehearsals, and drive automation efforts with scalability in mind, ensuring that the constellation functions at peak performance with no manual intervention. You will develop concepts of operation for missions and experiments, lead launch and early operations, develop and perform analysis on system data, and identify areas and mechanisms for further improvement.The ideal candidate will be detail oriented, have strong verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently, and maintain professionalism under pressure. You should have knowledge in space system design and software engineering practices. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will work with internal engineering teams to define our operational process. You will identify opportunities to optimize and automate, and work with software and hardware teams to implement. You will be responsible for the operational success of the Kuiper mission.About the teamProject Kuiper Ground Software team owns the infrastructure that manages and operates the constellation, providing a stable foundation for the networking team to run customer-facing connectivity service.We are open to hiring candidates to work out of one of the following locations:Redmond, WA, USABASIC QUALIFICATIONS- BS degree in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, Computer Science or related discipline.- 3+ years of experience in the Aerospace industry.- 1+ year of prior experience in a spacecraft operations or direct support role.- 1+ years of experience programming with at least one modern language such as C++, C#, Java, Python, Golang, Rust, Matlab- Technical understanding of space system architecture and subsystem functionalityPREFERRED QUALIFICATIONS- Familiarity with all of the following disciplines and demonstrated technical understanding of at least two: - Orbital mechanics and constellation design - Spacecraft guidance, navigation, and control hardware and software - Electrical engineering - Terrestrial and satellite communications systems and networking - Spacecraft structures and mechanisms - Embedded software - Satellite propulsion systems - Data-driven engineering approach and ability assess system performance with statistical analysis- Strong communications skills, ability to work collaboratively in a team environment, and enjoyment of learning and teaching new skills- Demonstrated ability to drive requirements for concepts of operation and space systems- Experience developing, working with, and scaling autonomous space mission operations- Experience working through the software development lifecycle, including requirements development and integrated testing.- Comfortable working with ambiguous problems, assessing risk, reducing uncertainty, and handling the pressure of mission critical operationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,400/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Recruiter IIBCforward is currently seeking a highly motivated Recruiter 2for an opportunity in Insert Location!Position Title: Recruiter 2Location: Remote / Pacific HoursAnticipated Start Date: 05/20/2024.Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 6 Months.Job Type: Contract / Remote.Pay Range: $35.00 - $40.00Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Requirements:Summary:The main function of a recruiter is to seek out, interview, and screen applicants to fill existing and future job openings and promote career opportunities within an organization. A typical recruiter is responsible for finding new talent to bring to an organization.Job Responsibilities:Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs.Perform searches for qualified candidates according to relevant job criteria, using computer database, networking, Internet recruiting resources, cold calls, media, and employee referrals.Interview applicants to obtain information on work history, training, education, and job skills.Prepare and maintain employment records.Contact applicants to inform them of employment possibilities, consideration, and selection.Inform potential applicants about facilities, operations, benefits, and job or career opportunities in organizations.Skills:Verbal and written communication skills, negotiation skills, customer service and interpersonal skills.Basic ability to work independently and manage one's time.Basic knowledge of legal policies and procedures related to hiring practices and other work-related activities.Basic knowledge of principles and procedures for personnel recruitment, selection, and training.Basic knowledge of business and management principles involved in strategic planning.Previous experience with computer applications, such as Microsoft Word and Excel.Education/Experience:Bachelor's degree in human resources or equivalent training required.2-4 years customer service-related experience required.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.Keywords:#Recruiting #Headhunting #TalentAcquisition #Tech_Hiring #Technology_Hiring #Sourcing #Screening About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 222276 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Salary DetailsThis salary was provided in the Job Posting.$35-$40Hourly SalaryJob SnapshotEmployee TypeContractorLocationRedmond, WA (Onsite)Job TypeInformation TechnologyExperienceNot SpecifiedDate Posted05/08/2024

Triumph GroupResponsibilitiesWe are looking for an experienced System Analyst who will provide operation support to the activities and resources required of computer operations and applications systems. Setup and implement software to support scheduling, reports, report generation, and data backups. Troubleshoots and resolves problems associated with these environments. • All roles specified in Systems Analyst plus the following.• Responsible for operating and other system software.• Responsible for upgrading the operating and system software and keeping patches current.• Familiarity with fundamental networking/distributed computing environment concepts• Ability to do minimal debugging and modification of programs• Execute the disaster recovery/back up procedures and archiving procedures.• Manage security for servers.• Responsible for performance tuning, capacity planning, database administration, and fault management.• Provide tier two support of the technical infrastructure.• Coordinating efforts with vendors if tier three support is required.RESPONSIBILITIES & TASKSCustomer service• Providing a first point of contact for customers through our helpdesk, be that via phone, email or ticket• Triage all service support calls while adhering to our internal protocols and escalate any issues as needed daily. • Provide the Client with basic remote troubleshooting.• Delight our Clients with a Friendly, Quick and Helpful Experience• Follow up after ticket was closed to ensure issue with a good solution. • Servant Leadership Mindset USE of our TICKETING SYSTEM• Use our Ticketing System (FIFO, SLA based) to work on and resolve Helpdesk Tickets & Service Requests• Managing and recording all work though our Ticketing System• Make sure that Documentation is well maintained.• Split tickets that have several issues into their own individual ticket• Make sure that tickets aren't stale throughout the process.USE of our MONITORING & MANAGEMENT TOOL• Review monitoring alerts and warnings, resolve or escalate as needed.PROJECT WORK• From time to time the projects team will need additional resources to help deliver projects either on site or corporate. • When opportunities arise the Support Technician may be required to help with project deliveryCommunication, Reporting & risk.• Escalate tickets that require Senior Technician support or manager.• Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.• Identify, Communicate and Mitigate potential risks to the Project Manager and Clients and manager.TEAMWORK• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues• Identify opportunities for improvement and make constructive suggestions for change.• Contribute to the process of innovative change effectively.• Undertake other duties as required by the Project Manager or leadership.QualificationsREQUIRED• 5-8 years of client facing helpdesk support• Bachelor's or associate degree or equivalent work experience with updated and valid certifications• Strong understanding of operating systems, business applications, printing systems and network systems• Strong background in manufacturing and the urgency of systems supporting the delivery of products. • An understanding of support tools, techniques and how technology is used to provide services.• Knowledge of IT Applications, Software & Hardware• Ability to simplify IT to clients through verbal and written correspondence.• A driven personality to solve problems & challenges. • Have empathy and understanding of customers at every level.• Great Communications skills, founded in being a good listener.• The ability to keep up with & adapt to the fast-paced IT world.• provide pleasant customer service.• Experience using a Ticketing system. Nice to have.• Basic to intermediate understanding of AD, DNS, CLI• Understanding the OSI model, VLAN technology, and networking configurations.• CompTIA Certifications such as A+, Network+, Security+ and/or Server+ with relevant practical experience• Experience and knowledge of working with the Microsoft 365 Platform Benefits: Medical, Dental, Vision, FSA/HSA plans, STD, LTD, Life Insurance, AD&D, EAP, Legal, ID Theft Protection, Pet Insurance, Tuition Assistance, 401k with Employer Match, Employee Stock Purchase Program, Paid Time Off (PTO), Flexible Time Off (FTO), 12 Paid Holidays and Washington Paid Sick Leave. Salary Range: $81,900.00 - $122,900.00Hiring Range and Position Pay to Commensurate with Qualifications and ExperienceLegally authorized to work in the United States without company sponsorship.Pursuant to International Traffic Arms Regulations (ITAR) and the Export Administration Regulations (EAR), applicants for SELECT positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements. #LI-Onsite Triumph Group and all its divisions and subsidiaries are Equal Opportunity/Affirmative Action Employers. Triumph Group provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should [email protected] request assistance. Include the title of the position and location in the subject line of your email so we may direct your email to the appropriate person. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to."An Equal Opportunity Employer - Minorities/Females/Disabled/Veterans" We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law. Pursuant to International Traffic Arms Regulations (ITAR) and the Export Administration Regulations (EAR), applicants for SELECT positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).PI240685855

Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning, and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responds to service calls. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation.A key member of the Albireo team, the Service Systems Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include:Perform start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects.Perform preventative and predictive maintenance service activities to ensure optimal performance of system.Provide emergency service and response to customer sites as dispatched.Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation.Load and update software on network controllers, field controllers, computers, and servers.Understand complex control systems including diagnosing and troubleshooting networking and integration.Write, create, load, test and commission programming software and graphics utilizing various programming languages and software.Perform and execute assigned work efficiently and professionally.Communicate with customer upon arrival and before leaving the work site. Regularly with customer to become familiar with operating problems. Keep customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work.Train the customer in control systems operations including obtaining customer training form, providing training certificates.Complete, compile and submit job documentation such as commissioning documentation, punch lists, etc. Mark up controls submittals to capture field changes and discrepancies for engineering to create As-Builts.Interface with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately.Assist sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layoutsComplete and submit timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation.Conduct extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.RequirementsRequires extensive knowledge of a variety of electronic or digital controls systemsVocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field.Degree may be offset by two years of experience in servicing electronic and or mechanical systems.Two to four years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites.Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner.Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry.Valid Driver's license with a clean record.Pay Rate: $36-$55/hr. DOE.Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.