White Packing / Jesse Jones, originally established in 1925 in, is a small and rapidly growing family owned marketer of premium processed meats products.This is an opportunity to join a small and dedicated team based in Raleigh, NC that is working to further promote the success of the company, while being a great opportunity for learning and career growth. For more information, visit our websites: www.jessejonesllc.com and www.zmeats.com.We are seeking a full-time hands-on Administrative & Customer Support Leaderto manage the day-to-day Customer Service, AP/AR, and other Administrative needs of the company. Specific DutiesCustomer Service: Order receipt / entry / packing slips / related customer correspondenceAccess customer portals for maintenance & CommunicationsManage Order changes Follow up on customer requests for information, etc.Complete new item forms / Customer Set UpPromotional Activity: Verify supporting documentation for promotional activity Accounts Receivable: Create invoices / Follow up on past dueProcess new customer applications Record receipts Verify and clear or dispute Deductions Accounts Payable: Report inbound PO's to warehouses Invoice Matching Coordinate any adjustments O/S/D, or Other. Freight:Coordinate Out-bound / In-bound freight with Broker / CarrierFollow Up / Coordinate special situationsConsumer:Consumer complaint follow up / resolution Web-Site inquiry follow up.Data Management: Maintenance of various portals GS1, EDI, and other Industry Data Warehouses Maintain / update customer facing product specifications Maintain Internal Specifications folders / dataReporting: Generate various weekly reports in Excel from QuickBooks and customer data.Other: Post Office / Bank / Local errands Office / Breakroom supply Inventory Coordination with IT Provider / local vendors WPC/JJ is a small business and other duties may be assigned as necessaryCompensation Commensurate with ExperienceGreat insurance benefits (Medical / Dental / Vision / Life / Disability) and 401K matching7 paid holidays plus 120 hrs PTO / yearQualificationsExperience / EducationMinimum of a 2-year college degree (4-year degree preferred), in a related field of study.Prior relevant experience is preferred, and can take precedence over formal educationKnowledgeable / Experienced with QuickBooks Demonstrated understanding of accounting principles, data integrity, and business processes.Skills / Personal AttributesExcellent verbal and written communication skillsExcellent organization and interpersonal skillsHigh attention to detailQuickBooks, Microsoft Excel and other related programs.Various customer portals, EDI, and related.Adheres to highest standards of integrity, honesty and ethical valuesLanguage and Technical Skills requirement Valid State Driver's license.Reasoning AbilityNear acuity and accommodation is required for reading literature, reports, and computer screen.Ability to communicate well in written and oral reports. Good phone skills.Must be able to perform normal mathematical skills. Addition, subtraction, multiplication, division.Detail oriented and able to read, understand and execute instructions. Ability to think logically, unemotionally and quickly to take appropriate actions needed to correct impromptu situations. Must be observant and aware of surroundings and be able to transfer accumulated knowledge to differing situations. Physical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Overall typical of what is found in an office environment.The employee may be required to stand, sit, walk, push, pull, climb, reach overhead and bend to the floor. Exert 10 to 50 pounds of force occasionally, and/or exert up to 10 pounds of force.As a part of the pre-employment screening process, all potential employees are subject to a Drug Screen and Background Check.Equal Opportunity/Affirmative Action Employer