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Research Associate Salary in Plano, TX

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Associate, Account Resolution (100% Work from Home)
Hyundai Capital America, Plano
DescriptionWho We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing solutions to over 1.7 million retail customers. Employee Value Prop and Culture : Hyundai Capital America aims to be an agile and innovative company that is powered by the diversity of our people and ideas. We are a passionate team, building a connected and inclusive culture that promotes collaboration, embraces change, values talent, rewards performance, and fosters career growth and development. As a member of the Hyundai Motor Group and the trusted finance partner for Hyundai, Kia and Genesis, we share a global vision and work together to drive forward into a future of mobility and innovation Global One Company: Many countries. One identity. Hyundai Capital has offices across the world, including China, Canada, the United Kingdom, Germany, Russia, Brazil and Korea. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: light, collaboration, elements of nature and symmetry.General Summary: The Associate, Account Resolution is primarily responsible for working a group of delinquent accounts via an automated dialer system typically ranging from 1 to 79 days past due either inbound or outbound. The primary job function will be to negotiate payment arrangements while providing customer recommendations to keep the account current. This is done while complying with both external and internal compliance related policy and procedures. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need.Duties and Responsibilities: 1. Work a group of delinquent accounts via our automated dialer system either through inbound or outbound with the primary goal of negotiating payment arrangements to bring the account current. 2. Document all actions taken on account within system of record. 3. Service accounts as needed; submit service requests, complaints and update addresses, telephone numbers and emails. 4. Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. 5. All other duties as assigned.QualificationsKnowledge and Skills: • 2+ years collection or relevant experience • Education in lieu of experience • High school graduate • Bachelor's degree preferred • Basic computer skills - Knowledge of Windows including Word and Excel • Strong communication skills - Ability to clearly communicate thoughts and ideas to peers and customers • Strong listening skills - Ability to listen and understand direction • Strong negotiation skills - Ability to negotiate mutually beneficial arrangements with the customer • Strong problem solving and soft skills - Ability to research and solve account issues while deescalating when necessary Physical Requirements and Working Condition:Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment. California Privacy NoticeThis notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information.We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA"). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at [email protected].
Business Development & Support Specialist
Heilind, Plano
Job DescriptionPosition overviewThe major objective for this position is to provide support for the administrative, sales, and management needs in the branch. This position will also back up the sales team on customer needs along with growing sales at the assigned accounts.OrganizationA strong predictor of success for a Business Development & Support Specialists is the ability to get along with other and be very organized. You are a key to great customer service for our branches as you collaborate with the inside team, field sales and management to build solid relationships with our people, customers and suppliers. Utilize all the resources, services and personnel that are at your disposal to make you and Heilind indispensable to the customer.Performance ObjectivesBefore you start the journey, it's important that you have the roadmap. Within the first 2 weeks, take the initiative to meet with your branch leadership to understand the Company's vision, key Company objectives and most important your individual objectives & expectations.Within the first 30 days.... Learn, with the help of your BSOM (Inside Sales Manager) the structure of Heilind and how to work within this structure. Learn the system tools so you can perform all tasks related to your job.Within the first 60 days... Understand what the top priorities of support are needed at the branch by working with your Manager. Proactively introduce yourself to all your accounts. Meet with your Field Sales Team to review your top 15 accounts and discuss engagement & opportunities. Reach a high level of comfort with our CRM and Sales tools.Within 90 days... Have the priority support functions being executed at a high level and be adding the secondary support function to your weekly routine. Proactively introduce yourself to our top 10 Supplier Reps. Discuss your assigned accounts how you can work together with them to grow Heilind's business. All assigned training modules should be complete at this time.Within the first 6 months... You will be balancing your branch support role with your new account development/sales role. Your regular meeting with your Inside Sales Manager will cover training needs, workload analysis, and support issues, along with sharing account information, developing and executing strategies to pursue opportunities to grow Heilind's business with your Field Sales Team. Identify 5 new customers with growth potential and profile existing accounts, identifying $100,000 of new opportunities that Heilind doesn't currently enjoy.Employee Value PropositionHeilind is growing rapidly! We are the preeminent brand in electronic distribution, synonymous with world class service, quality people, global reach and an unsurpassed inventory of quality products. We consistently exceed our customer expectations. Bishop & Associates, the leading industry market research firm, ranked Heilind the #1 distributor in the interconnect industry for the seventh straight year! You now have an opportunity to establish a long term inside sales career with a dynamic company with an excellent reputation that provides exceptional support, employee development and advancement opportunities. Be part of our exciting team, our global expansion, enhanced product portfolio and corporate growth goals. Make a measurable career move where you make significant impact with your customers, create your sales opportunities and realize your earnings potential.Other Location(s) HiringSalary RangeRequirementsEXPERIENCEBusiness Development & Sales Support for Heilind needs to have at least two years of sales/marketing experience or sales support; preferably in electronic component distribution or a closely related field. Microsoft Outlook, Word, Excel and PowerPoint are also frequently utilized sales tools.Compliance StatementIf this is a US based role the following applies. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you much be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e. 'Green Card Holder'), Political Asylee, or Refugee.BenefitsHeilind offers a comprehensive benefits package to all full time, regular employees located in the United States which include:Comprehensive medical, dental and visionVacation, sick time and holidaysAccident, life, disability and critical illness insurance401k retirement program with matchWellness programsTuition reimbursementReferral bonusesEmployee discount program Pet insurance And the day off for your birthday!
Associate, Systems Analyst (Commercial Asset Mgmt.)
Hyundai Capital America, Plano
DescriptionWho We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing solutions to over 1.7 million retail customers. Employee Value Prop and Culture: Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative. From our various engagement programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and thrive to be passionately invested in HCA's success.Global One Company: Many countries. One identity. Hyundai Capital has offices across the world, including China, Canada, the United Kingdom, Germany, Russia, Brazil and Korea. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: light, collaboration, elements of nature and symmetry.General Summary: The Associate, Systems Analyst will be responsible for supporting the vision, strategy, and roadmap for one or more digital products/platforms, in support of the HCA enterprise digital roadmap. This role will support the Digital Transformation team in producing digital thought leadership utilizing benchmarks, external research, and vendor relationships, to various internal and external stakeholders, including but not limited to internal HCA depts., OEM digital teams, and HQ global matrix partners. Primary focus will be on incubating emerging technologies to enhance HCA's digital products and platforms, supporting end-to-end product development life cycle from ideation to implementation. Primary collaboration with key business and IT partners and vendors to manage creation of new services, solutions, or products, from ideation, design sprints, prototype building, and testing. This role will be heavily relied on during product planning, detailed analysis & design, requirements gathering and testing in preparation for product deployment.Duties and Responsibilities: 1. Serve as the Alfa Systems Analyst by collaborating with internal and external partners to manage system configuration, profiles, provide account maintenance, create dashboards & reports, and provide support & training. 2. Support management on the development and maintenance of one or more of HCA's primary digital products; Collaborate with operations and other functional areas to understand business problems, define, and shape innovative solutions. 3. Responsible for the planning and execution throughout the product life cycle, including collecting / prioritizing customer requirements, and ensuring delivery of high-quality features on time to achieve defined customer satisfaction goals. 4. Support activities pertaining to product configuration and updating of Alfa business rules, credit regulatory laws and standards (Usury laws). 5. Perform best practices benchmarking studies by leveraging all available sources including internal/ public information and SME interviews and provide valuable implications for HCA to close technology/innovation gaps against best-in-class market players.Knowledge and Skills: • Working knowledge of Agile project methodology and project implementation as functional expert of application. • Working knowledge of user interface design principles and user/ customer experience. • Understands strategic perspective and can deliver results in a climate of rapid change. • Working knowledge of HCA business, workflows, and supporting systems; ability to close business gaps with research and learnings on innovative technology-based solutions. • Ability to problem solve using data, analytics, business acumen, and strong troubleshooting skills. • Strong Interpersonal skills and an ability to influence corporate direction working closely with senior management and excellent oral/written skills. • Functionally savvy to support an understanding of the business capabilities and constraints. • Solid oral and written communication skills, including the ability to effectively present to senior management. • Ability to rapidly iterate and evolve product to meet customer and HCA needs. • Comfort operating in global environments across locations, and time zones. • Skilled with project and presentation software including PowerPoint, Visio, MS Project, Excel, Access, and Word.Qualifications• Minimum 5 years of alfa or contract/ asset/portfolio management system application experience • Previous experience in a digital product / channel management role with exposure to a dealer / customer facing environment and/or back-office operations. • General knowledge of the Auto Finance Industry. • Bachelor's degree required.Physical Requirements and Working Condition: Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information.We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA"). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at [email protected].
Registered Client Service Associate
Ameriprise Financial, Plano
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is America's leader in financial planning and ranked #1 in customer dedication. As a Registered Client Service Associate, you will provide dedicated support to high producing advisor(s) by preparing portfolio materials for client meetings, leverage your analytical skills to build financial plans, and lead client interactions to retain and develop deeper relationships. At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way; if you thrive in an environment where you can help others and build a positive impact on a client's overall experience, we invite you to take your career to the next level by applying to join our team today!Key Responsibilities: Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor. Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, building the agenda and summary of meetings, escorting clients to advisor meeting and providing vital follow-up. Ensure new business paperwork is submitted efficiently which includes preparation of forms and documentation for submission to home office, acquisition of appropriate signatures, tracking of new insurance applications and coordination of rollovers. Coordinate marketing events which include organizing the event, contacting vendors, finalizing event details, crafting marketing compliance documentation and managing event marketing reimbursement.Provide general administrative duties such as answering the advisors' phone, processing expense management reports, preparing routine client correspondence, supporting closes, setting up client documents and new business correspondence and alerts. Required Qualifications:Bachelors degree or equivalent.3 - 5 years relevant experience required.Series 7 or ability to obtain within 150 days.State securities agent registration (S63 or S66) or ability to obtain within 150 days.Experience working in a client service environment. Detail-oriented, strong math, and analytical skills. Good organization and time management skills. Able to manage multiple priorities and prioritize effectively. Able to independently work with minimal direct supervision. Able to communicate with all levels within the organization. Process oriented and can work with a team. Strong computer and software skills. Preferred Qualifications:State IAR registration (S65 or S66) or ability to obtain within 150 days.Life, Accident, and Health licenses & Variable Contracts or ability to obtain within 150 days. About Our CompanyWe're a diversified financial services leader with more than $1 trillion in assets under management and administration. Our team of 20,000 people in more than 20 countries advise, manage and protect the assets and income of more than 2 million individual, small business and institutional clients. We are a long-standing leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial Services, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.Full-Time/Part-TimeFull timeExempt/Non-ExemptNon-ExemptJob Family GroupBusiness Support & OperationsLine of BusinessAAG Ameriprise Advisor GroupPDN-9bb7337f-a16a-4c90-ae99-4e6d2f74ebe8
Front End Supervisor (H)
Fiesta Mart, Plano
JOB BRIEF Front-End Managers are responsible for the overall operation of a store's front-end, including the parking lot, entrance, lobby areas (lotto, vendor areas, check-out, courtesy booth front, etc.), and supervising the staff assigned to these areas (parking lot attendants, sackers, checkers, restock clerks, maintenance). Primary responsibility is to ensure that high standards of customer service are maintained by front-end personnel.PRIMARY JOB DUTIES - Oversee the front-end during open hours; shift front-end resources to areas in need of customer service (i.e., move sackers from lane to lane; send help to the Lotto counter); direct customers to available resources to provide excellent service. - Observe interactions with customers and step in to facilitate customer service as needed (approving exceptions, overriding system errors, ensuring fast price checks, handling returns, resolving customer inquiries and complaints, etc.). Resolve customer complaints to the full satisfaction of the customer. - On a rotating basis with other front-end managers, responsible for opening, crunch, closing, and overnight shifts, including ensuring sufficient staff in each of the front-end areas; will be responsible for ensuring that supplies and equipment for customer service are ready and in place, that front-end areas are well-organized, clean, and safe for customer traffic, and that core processes are in place and staff is accomplishing desired outcomes in an efficient manner. - Observe the department for conditions that cause shrink (restock items, overuse of bags, items left under shopping basket, discounting, sliding, etc.) and take action to correct, including reporting conditions and situations to Loss Prevention and/or the Store Manager when appropriate. - Make regular inspections of the front-end of the store to ensure front-end staff is maintaining company standards as outlined on the Front-End Checklist. - When in charge of the store or as directed by Store Manager, monitor conditions in the store and assist department managers in taking remedial action when necessary to ensure company standards for cleanliness, presentation, and service are achieved. - Enforce all company policies and procedures as they relate to front-end operation. Ensure that efficiency procedures are being followed consistently; review checklists, coach, and enforce adherence to established processes. - Schedule and supervise special store activities such as store tours, club parties, sidewalk sales, holiday promotions, etc. - Monitor the parking lot periodically to ensure parking lot attendants are collecting baskets regularly, maintaining parking lot conditions, and ensuring that there are baskets available for customers at the entrances. - Maintain and coordinate a regular cleaning and housekeeping program for the front-end area and direct front-end employees in following the program. Direct maintenance staff in keeping front-end areas clean and free of trash and spills. - Interview candidates for front-end positions and assess candidates against Fiesta's standards for customer service; hire and/or recommend candidates for hire into front-end positions. - Coordinate and ensure that selected candidates are smoothly processed through the initial hiring process, including attendance in orientation, and viewing of safety videos before beginning job training. - Schedule, conduct or direct, and monitor training as designed for each position - Input new team members into the scheduling system. On a weekly basis, using the front-end labor scheduling system, prepare a front-end schedule that will ensure maximum customer service, while taking into consideration the labor budget, and reasonable scheduling needs of the front-end staff; review schedule with other managers, make final adjustments, and post for staff. - Monitor front-end schedule and personnel continuously during store's open hours; note arrivals of team members; make adjustments when team members fail to report; monitor customer flow and adjust assignments to maintain high levels of customer service and minimize unproductive expenditure of time; manage staff transitions (on/off duty, breaks). - Monitor the labor budget and make necessary adjustments so as to meet budget expectations. - Instruct checkers to prepare cash pick-ups in order to maintain proper levels of cash in checkers' trays; ensure the security of cash pick-ups by efficiently collecting the pick-ups, properly transferring the cash out of checkers' trays; turning over cash pick-ups to the booth without distraction. - Assign supplemental duties to checkers as required (clean front-end shelves, refill bags, refill each check-out drawer with extra supplies, resupply weekly ads, collect and return hand baskets to front door area, etc.). - Ensure that checkers and sackers and others involved in price checks follow proper steps to identify and record bad scan information for Scan Coordinator to research and resolve; follows up with Scan Coordinator on pricing problems identified by checkers; when pricing problems occur with perishable products, instruct booth staff to immediately make corrections in system so that product can be returned to refrigeration. - Evaluate performance of staff periodically (by means of observation and feedback from other managers and customers) for personnel actions such as retention, promotion, pay increase, transfer, reward or dismissal of employees. Work to develop a friendly atmosphere and good morale in the department; give feedback (positive or negative) and recognition to employees on a regular basis. - Discuss with Store Manager any personnel situations or policy violations that may have an adverse effect on department operating performance or any situations that may require disciplinary action; initiate disciplinary action or make recommendations as to appropriate disciplinary action according to Fiesta's disciplinary policies. - Conduct periodic checker audits for overages and shortages. Administer monthly checker tests to keep checkers current on policies, procedures, and products. - Secure and maintain the manager's cash tray; make change for checkers; balance the tray. - Ensure that all policies and procedures designed to protect the company's assets are followed at all times; communicate policies and expectations to employees; observe employee actions for compliance; take action as necessary to correct behavior. - Maintain strict adherence to security procedures, including key control, password security, etc.; ensure that checkers and others with password security do not share passwords or use others' passwords to perform system operations that are above their own security level. Keep the Store Manager and/or key staff members informed of any unusual or unauthorized activity in and around the store. - Assign responsibility for ordering front-end supplies (register paper, ribbon, etc.) and monitor to ensure proper levels and proper control. - Facilitate product transfers between departments or between stores from time to time. - Maintain a current Food Certification (recommended) and a current TABC. license (required). - Direct the preparation of the front-end for quarterly inventory and monitor preparations in other departments, assisting when necessary. - Actively participate in weekly department managers' meeting. - Maintain familiarity with all local, state, and federal laws and ensure compliance among checkers (liquor and tobacco sales, WIC sales, etc.) Secondary Job Duties: - Knowledge of the front end computer systems to troubleshoot and resolve problems. - Follow through on all new programs and policies and stay current with changes in policies and procedures. - Ensure that associates understand company policies and procedures throughout the department and set an example which exhibits these policies. - Work with front end associates to correct areas of performance that need attention; identify problems and make recommendations to the store manager as appropriate. - Present favorable impression in dress, personal hygiene, and a business attitude and professional image at all times. - Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. - Other duties as assigned by management.QUALIFICATIONS - Must be 21 years of age. - High school diploma or GED, some college preferred. - Three to five years' experience in a retail environment. - Excellent customer service skills required; ability to make decisions and provide direction.COMPETENCIES Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% Physical Demands: - Never-sitting. - Occasionally-Carrying up to 50 lbs., pushing up to 250 lbs., lifting up to 50 lbs., pulling up to 250 lbs., climbing up to 8 foot height, kneeling, crouching, crawling, reaching waist/overhead level, and smelling. - Frequently-Bending, balancing, stooping, and manual dexterity. - Continuously-standing on tile/concrete, walking on tile/concrete, talking, seeing, and hearing. Safety Risk Factors: - Occasionally-Loud noise, slippery floor surface, hazardous equipment, contact with sharp objects, contact with skin irritants, toxic exposure(see Material Safety Data Sheets), nuisance dust, fumes, sprays, and hazardous cleaning solutions. - Frequently-Twisting of back and neck and cluttered floor surface. Other: - Varied, irregular schedules. - Working environment is inside.
Event Registration & Data Specialist
Direct Selling News, Plano
Direct Selling News (DSN) is the go-to resource for comprehensive coverage of the global direct selling channel. With over 20 years of experience, we are a multi-media company offering print, digital, video, podcasts, webinars and the largest executive attended events in the channel. Our free executive educational events, daily news and content, ensure executives, entrepreneurs, and enthusiasts receive unparalleled insights and analysis, keeping them ahead of industry trends. DSN stands out for its exclusive events and interviews with industry leaders, providing intimate insights into the strategies, challenges and triumphs that shape the direct selling landscape. Trusted by professionals worldwide, our content serves as a valuable resource, offering actionable insights and thought-provoking analysis to drive the global channel forward. Join us on this journey as we continue to shape the conversation and guide the direct selling channel towards success.This role will work within structured processes and procedures to ensure that all assigned, or workflow-appropriate database records and fields meet or exceed the Company's database standards, requirements, accuracy and completion that may be subsequently modified. The Associate must have a strong technical ability to learn and use software applications including AI tools. The Associate is also responsible for managing and monitoring multiple inboxes and the company's main line phone number, responding on behalf of the company, filtering and delegating/distributing to appropriate team members and executives as applicable.The Associate must also possess strong analytical and internet research skills, as well as being resourceful with excellent communication, organization, and written skills, including the ability to work effectively and directly with the CEO, other personnel and departments. The Associate must also demonstrate an ability to balance multiple tasks and assignments on an ongoing basis, including quickly switching between them as required to adjust to new projects or workflow priority changes. Lastly, Associate must also possess and be able to maintain a high level of ongoing familiarity with the job standards, process and expectations, and overall adherence and accuracy as required with specific emphasis on data connectivity between the various lists/segments and team members. Responsibilities• Coordinate all aspects of registration planning, including pre-planning, execution and post event reporting for 3 in person events per year ranging from 300 - 700 registrants per event, 5 - 6 Webinar events per year, and 6-8 invitation-only executive dinners per year. • Maintain all event registration management, reporting and analysis.• Handle all incoming registration-related questions from members, attendees and internal teams - specifically serving as the event team liaison with registrants prior to each event.• Create and set-up registrant badges. • Ensure all registration equipment and supplies are ordered and shipped for in-person events, and that onsite registration teams are trained on applicable systems and processes. • Partner with registration provider to ensure timely knowledge of system enhancements, resolve development queries, and customize reporting as needed. • Provide post-event registration data-analysis and participate in debrief and reflection meeting, to ensure continuous improvement and future enhancements across the events.• Continuously provide improvements to registration processes, systems, reporting and data management• Reporting Weekly reporting of all event registration numbers.• Track and analyze data for trends - reporting on wins, risks, and other key areas for future events• Ensure clean and accurate registration data across all events and reports. • Partner with finance to ensure accurate financial reporting and to address new report development (as applicable) and any audit needs. • Pull and communicate all event-related reports • Manage all attendee reporting for both live and on demand attendance. • Maintains historical data and records.Responsible for managing multiple inboxes, responding on behalf of the company, delegate and distribute inquiries to appropriate team members as required.Responsible for monitoring the company mainline phone for all incoming calls and texts, responding on behalf of the company, delegate and distribute inquiries to appropriate team members as required.Responsible for providing daily/weekly/monthly summary reports to the CEO including communicating issues, ongoing trends, setbacks and/or successes.Responsible for building and maintaining lists, segments and tagging in the company's email marketing platform of approximately 25+ existing lists/segments, currently using Constant Contact.Communications:• Manage all registrant communications, which include but are not limited to confirmation emails, know-before-you-go emails, access instructions, and event follow-ups. -• Under the direction of the leadership team, this person will be required to provide additional assistance on other project components as required within the team. • Attend onsite events to provide registration support.Skills:• Resourceful, with ability to calmly problem solve in last-minute or stressful situations. • Proactive, hands-on individual with the ability to multi-task, manage time and resources effectively and prioritize with minimal direction in a fast-paced environment. • Superior organizational and planning skills with excellent written and oral communication skills • Excellent project management skills and the ability to effectively prioritize work. • Interact with the direct selling community, and represent the organization tactfully and diplomatically• Excellent interpersonal skills with the ability to interact and communicate with all levels of the company (including C-Level Executives). • Self-starter with a strong attention to detail • A positive, can-do attitude, high-energy, enthusiastic team player. • Ability to work on tasks independently as well as collaboratively in a team environment• Advanced computer skills with ability to learn and use new programs/technology. • High level of technological proficiency, with the ability to quickly learn and master new tools for data analysis.Education and Work Experience• University degree preferred but will consider relevant work experience in lieu of a degree. • At least 3 (three) years of experience developing and managing event registration. • At least 3 (three) years of experience with data reporting (report development and presentation delivery)Physical and Mental Demands• Work normal business hours, including extended hours and evenings, when necessary • Remain in a stationary position, often standing or sitting, for prolonged periods • Regular use of office equipment such as a computer/laptop and monitor computer screens • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer componentsEqual Employment Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law.
Associate Marketing Manager
Carepod, Plano
Digital Marketing Manager - Health & Wellness Consumer Product CompanyJob Description:We are seeking a talented and results-driven Digital Marketing Manager to join our dynamic team at a leading consumer electronic product company in the health and wellness industry. As the Associate Marketing Manager, you will play a pivotal role in driving our online presence, reaching our target audience, and optimizing our digital marketing efforts to boost brand awareness and drive revenue growth.Responsibilities:1. Develop and execute comprehensive digital marketing strategies that align with the company's goals and objectives, focusing on increasing online visibility, customer acquisition, and retention.2. Manage and optimize paid advertising campaigns across various platforms such as Google Ads, Facebook Ads, Instagram, and other relevant channels to maximize ROI and reach our target audience.3. Drive organic traffic and improve search engine rankings through effective SEO strategies, keyword research, and content optimization.4. Oversee the creation and implementation of engaging and compelling content across various digital channels, including website, blog, email marketing, and social media platforms.5. Analyze key performance indicators (KPIs) and campaign metrics to identify trends, evaluate campaign effectiveness, and make data-driven recommendations for continuous improvement.6. Monitor industry trends, competitor activities, and emerging technologies to stay ahead in the rapidly evolving digital landscape.7. Collaborate cross-functionally with internal teams such as product management, design, and sales to ensure consistent brand messaging and a seamless customer journey.8. Manage relationships with external agencies, vendors, and partners to ensure timely and high-quality execution of digital marketing initiatives.Qualifications:1. Bachelor's degree in Marketing, Business, or a related field. Relevant certifications in digital marketing are a plus.2. Proven experience (3+ years) as a Digital Marketing Manager or in a similar role, preferably within the health and wellness industry or e-commerce sector.3. In-depth knowledge of digital marketing techniques, including SEO, SEM, social media marketing, content marketing, email marketing, and PPC advertising.4. Proficient in using digital marketing tools and platforms such as Google Analytics, Google Ads, Facebook Business Manager, email marketing platforms, and SEO tools.5. Strong analytical skills and ability to interpret data, generate insights, and make data-driven decisions.6. Excellent communication skills, both written and verbal, with the ability to convey complex ideas in a clear and concise manner.7. Creative thinker with a keen eye for detail and a passion for staying up-to-date with the latest industry trends and best practices.8. Strong project management skills with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.If you are a motivated self-starter with a passion for digital marketing and the health and wellness industry, we invite you to join our team. This is an exciting opportunity to make a significant impact on our company's growth while working in a collaborative and fast-paced environment. Apply now and be part of our success story!
Manager, Cyber Product Owner (Cyber Intelligence)
Capital One, Plano
Center 3 (19075), United States of America, McLean, VirginiaManager, Cyber Product Owner (Cyber Intelligence)Capital One is seeking a product owner to help deliver game-changing cybersecurity solutions based on threat, data, and design thinking. At Capital One, we believe in the values of Excellence and Doing the Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part of that innovation is leveraging technology to deliver the best cybersecurity solutions for our business. As a Product Owner supporting the Cyber Intelligence Service, you will be accountable for contributing to and delivering upon the strategic agenda for our core cyber products to drive meaningful progress for our customers and our business. In this capacity, you will drive product vision into our development teams, translate vision into delivery objectives, provide customer-informed guidance to shape products, and work with cross-functional teams to deliver well-managed and sustainable features that bring that vision to life. You will use your deep technical knowledge and subject matter expertise in cybersecurity and systems engineering to drive impactful improvements to our cyber capabilities. What you'll do:Communicate the Intelligence delivery roadmap to our stakeholders and leverage the product vision to inspire the teamsClearly articulate and advocate target persona, customer benefit, and value of features across teamsLeverage Intelligence experience and technical knowledge of how systems work to effectively support engineering teams in delivering valueUtilize strong cybersecurity background, customer research and insights to represent the voice of the customer to the engineering team(s)Incorporate design thinking and analytics to inform product designActively participate in research or design sessions for new featuresContribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteriaLead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teamsPrioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activitiesEnsure the timely delivery of product deliverables by staying abreast of dependencies & impedimentsAct as a technical advisor to the product manager, engineering, and other stakeholdersCollaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremoniesSupport teams through escalation and resolution of impedimentsDrive performance and innovation with data-driven insights and a culture of continuous improvementProactively identify opportunities when key metrics on security, resilience and performance for your product (s) are not performingMaintain technical and risk credibility with your own team(s) and with partners across our technology organizationAbout you:You have excellent written & verbal communication skills with a track record of being able to explain complex concepts to diverse audiencesYou believe that a core component of security's role is to enable the business, not just to secure it, and the solutions you bring to life are aligned to the needs of our developer community, customers, and business partners.You have experience leveraging Threat Intelligence to reduce risk or improve security controlsYou thrive in working in a fast paced, technologically forward leaning environment and are not afraid to push the boundaries of security capabilities.You seek to create enduring value by delivering reusable, extensible and resilient cybersecurity capabilities to address the evolving threat landscapeYou actively solve for cyber technical challenges in collaboration with engineering and architectureYou are naturally curious and stay on top of emerging trends and threats.You have a comprehensive understanding of iterative software delivery to connect effectively and in a meaningful way with software and platform engineersYou seek to understand the business and technology landscape and cross-functional dependencies to inform product vision and integration with larger organizational goalsYou are a clear thinker, thrive in working across teams, and an expert in dealing with ambiguity.You understand and track key metrics on security, resilience and performance for your product (s) and understand levers that drive these metricsYou have strong consulting and analytical skills and a risk management mindsetYou have the ability to foster collaborative, open working relationships with technology partners and other stakeholdersYou demonstrate balanced judgment in decisions and incorporate risk factors accordinglyYou have a strong bias for actionBasic Qualifications: High School Diploma, GED or equivalent certificationAt least 6 years of experience working in cybersecurity or information technologyAt least 3 years of experience in product managementPreferred Qualifications:Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science3+ years of experience solving cyber technical challenges4+ years of experience translating business strategy and analysis into products3+ years of Cyber product owner experience2+ years of experience in technical writingExperience in regulated financial services organizations or tech companies2+ years of hands-on JIRA and Confluence experience1+ year of experience with MITRE and Cyber Kill Chain Frameworks2 or more professional certifications (SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, AWS Security)?At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $201,400 - $229,900 for Manager, Cyber TechnicalSan Francisco, California (Hybrid On-Site): $213,400 - $243,500 for Manager, Cyber TechnicalCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Project Manager Security-1
Comcast, Plano
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.Job SummaryResponsible for managing the complete life cycle of moderately-to-highly complex projects, including approval, planning, execution and closeout to ensure planned results are achieved on time. Develops budgets, timelines and ensures progress to plan, as well as tracks critical project achievements. Works with vendors and team to establish and achieve goals. Coordinates the activities of a cross-functional team including exempt and non-exempt employees. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.Job DescriptionCore ResponsibilitiesProvides research and assistance to leadership in the development and design of new projects.Uses formal processes and tools to manage resources, budgets, risks and changes.Manages project status and information in the form of formal briefings, project update meetings and written, electronic and graphic reports.Develops, maintains and manages detailed project plans, action item registers and major milestone timelines for all assigned projects. Provides overall prioritization and director of work assignments, team resources etc. Monitor and creates project deliverables.Coordinates with other work streams, projects and initiatives which may impact successful completion of project.Manages all assigned projects to completion ensuring on-time delivery, meeting of budgetary demands and maintaining overall project ownership.Acts as a single point of contact for project status. Maintains communication with stakeholders.Facilitates project meetings.Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management. Ensures effective implementation of solutions/changes.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.CertificationsProject Management Professional Certification (PMP) - Project Management Institute (PMI)EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 YearsPDN-9b3e9eea-f607-4d91-9a0f-ef3a18e1794a
Lead Data Engineer (FinOps)
Capital One, Plano
NYC 299 Park Avenue (22957), United States of America, New York, New YorkLead Data Engineer (FinOps)Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Data Engineers who are passionate about marrying data with emerging technologies to drive cost efficiency of our AWS infrastructure. As a Capital One Lead FinOps Data Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.What You'll Do:Design, deploy, and support cost-efficient AWS solutions as well as systems for data collection, storage, access, and analytics at scaleWork with a team of developers with deep experience in machine learning, distributed microservices, and full stack systemsUtilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and SnowflakeShare your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering communityResearch cloud cost abnormalities and provide insights into its financial impact and solutions for supporting needed changes for correctionWork with lines of businesses to implement savings opportunities within their cloud footprints and applications.Provide technical leadership and guidance around architectural best practices that help elevate Cost Optimization as a pillar of the Well-Architected FrameworkInfluence and help achieve our enterprise cost efficiency strategyBasic Qualifications: Bachelor's DegreeAt least 6 years of experience in application development (Internship experience does not apply)At least 2 years of experience in big data technologiesAt least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)Preferred Qualifications:7+ years of experience in application development including Python, SQL, Scala, or Java4+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud)4+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL)4+ year experience working on real-time data and streaming applications4+ years of experience with NoSQL implementation (Mongo, Cassandra)4+ years of data warehousing experience (Redshift or Snowflake)4+ years of experience with UNIX/Linux including basic commands and shell scripting2+ years of experience with Agile engineering practicesAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $201,400 - $229,900 for Lead Data EngineerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).