HR Representative Salary in Pasadena, CA

Established company is seeking a Customer Service Rep for an immediate fill in the greater Pasadena, CA area! Pay range: $19-23/hr. Responsibilities:Handling customer inquiries and resolving complaints in a timely mannerProviding product or service informationProcessing orders and returns as requiredManaging and maintaining customer accounts accuratelyEscalating complex issues to higher level supportContinuous follow up with customers and maintain customer satisfactionHeavy data entry/documentation recording customer interactions, inquiries, complaints, and resolutions Qualifications:Previous customer service experience requiredExcellent communication skillsProblem solving and time management skillsKnowledge of CRM systems and computer fluentStrong data entry skills and attention to detailAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Established company is seeking a Customer Service Rep for an immediate fill in the greater Pasadena, CA area! Pay range: $19-23/hr.Responsibilities:Handling customer inquiries and resolving complaints in a timely mannerProviding product or service informationProcessing orders and returns as requiredManaging and maintaining customer accounts accuratelyEscalating complex issues to higher level supportContinuous follow up with customers and maintain customer satisfactionHeavy data entry/documentation recording customer interactions, inquiries, complaints, and resolutionsQualifications:Previous customer service experience requiredExcellent communication skillsProblem solving and time management skillsKnowledge of CRM systems and computer fluentStrong data entry skills and attention to detailAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while growing your professional network. Wherever you are in your career journey, you will benefit from working with world-class engineers, scientists, and technical specialists.Apply today and join the company that is Leading with Science. Tetra Tech is currently seeking a Benefits Specialist to join our corporate Pasadena, CA office. By joining our team, you have the opportunity to support a global workforce with 500+ offices worldwide and create value for our internal customers through benefits services such as enrollment support, annual enrollment, and claims assistance. We value client service, excellence, and are looking for an individual that can work in a fast-paced, challenging, and rewarding environment. The pay scale for this position is $24.04-$27.88 an hour, based on qualifications and experience. Some representative responsibilities for this position are as follows:Your Role: Medical plan administration support Regional Medical Plan and Life and Disability Plan administration Health care ordinance reporting Annual enrollment administrative support Assist with answering questions and resolving issues raised by HR staff and employees Respond to court orders and eligibility verifications Assist with reviewing materials to the company intranet Run various reports and validate data Assist with Affordable Care Act reporting Provide backup to Benefits Specialist Lead Distribute department mail Qualifications: Bachelor's degree is preferred, but not required. High School diploma or GED required Microsoft office: Excel, Word, Outlook, PowerPoint Strong attention to detail Good math skills with experience applying them in Excel Strong verbal and written communication skills including good grammar and spelling Familiar with and respectful of dealing with highly confidential and private information Familiar with and respectful of working in a corporate headquarters environment Experience using Oracle a plus Basic knowledge of employee benefits At Tetra Tech, health and safety play a vital role in our success. Tetra Tech's employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state, and federal authorities as well as project requirements.About Tetra Tech:Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 470 locations around the world. Our reputation rests on the technical expertise and dedication of our employees22,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:LinkedIn: @TetraTechCareersTwitter: @TetraTechJobsFacebook: @TetraTechCareersTetra Tech is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among Tetra Tech's core values. Throughout our history, the company has prioritized equitable inclusion of all people. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties. Please visit our website at www.tetratech.com to see the array of diverse services and exciting projects we are currently working on.Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions.We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.Please no phone calls or agencies.Additional Information Organization: 177 TES