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Patient Services Representative Salary in Omaha, NE

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Field Service Representative I - Omaha, NE (New Health Care Company)
3M Healthcare US Opco LLC, Omaha
Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job Description:Field Service Representative I Ohma, NE (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.The Impact You'll Make in this RoleThis position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with 3M customers daily and is responsible for building, cultivating and maintaining superior customer relationships.Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles.As a Field Service Representative I, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutionsPreparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for deliveryTracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as neededLoading and unloading medical equipment from company vehicles.Attending training and other scheduled business functions which will require commercial air travelCompany VehicleThis position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:High School Diploma/GED or higherOne (1) year customer facing experience in a private, public, government, or military environment.Current, valid Driver's LicenseAdditional qualifications that could help you succeed even further in this role include:Do you possess an associate degree or higher?Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call dutiesAbility to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)Work location: Remote, Sales Territory, Omaha, NETravel: May include up to 10% domesticRelocation Assistance: Relocation is not authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $41,067 - $50,194, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-RewardsResponsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with theterms.
Principal IT Business Analyst Lead - Global IT Connected Care
Medtronic, Omaha
The person in this role may work remotely within the US or onsite at a US-based Medtronic facility.CAREERS THAT CHANGE LIVESWe are looking for a highly motivated and energetic individual to join our Global IT Connected Care team. The Principal IT Analyst Lead will design & support mobile applications for patients, physicians, caregivers, and the general public. This position will focus primarily on mobile health and connected care solutions. You will translate high-level business requirements into detailed functional specifications and manage requests for change using an Agile project methodology. Strong communication skills are required to work with numerous functional areas and different levels in the organizations. You will have the opportunity to create real value working on applications across various mobile devices including iOS and Android.We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications if we hope to have long-term sustainable impact.Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.Bring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninITA DAY IN THE LIFE• Engage with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value• Work with data sets to define use cases to improve products, processes and/or services• Collaborate with Business Relationship Manager (BRM), business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes.• Drive business agenda during solution delivery process.• Functional Skills: Ability to analyze data and trends in order to develop recommendations to solve business problems• Additional Skills: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication.• Technology: Understanding of systems, software and technological concepts, Familiarity with data analysis tools and data modeling methodologies• Attend and contribute to challenging meetings & discussions with cross- functional representatives including R&D, Marketing, and IT• Collect, interpret, document and prioritize business and operational strategies and requirements• Work collaboratively with end-users and business partners to assess the business customer requirements, match these requirements to objectives and guide them to the applicable processes and products including developing specifications and enhancements that will achieve the customers and business goals• Help manage the expectations of the customer (i.e. balance their needs with wants and educate as appropriate)• Contribute to the translation of functional business requirements to technical solutions and articulate these solutions to high-level audiences• Understand and document complex processes using current tools and techniques such as process maps or diagrams, and MS Visio software• Provide support and end-user training for externally facing mobile apps• Ensure proper validation documentation is in place for all projects (i.e. Medtronic System Compliance Methodology (MSCM))• Provide detailed functional knowledge and maintain insight to current industry best practices and how they can be applied to Medtronic• Ensure that Medtronic's systems and the information on them are protected in accordance with Medtronic's Information Protection Policies and Standards, as well as best Information Protection practicesMUST HAVE (Minimum Qualifications)• High school diploma (or equivalent) and 12+ years of experience OR• Bachelor's degree and 7+ years of experience or advanced degree and 5+ years of experienceNICE TO HAVE (Preferred Qualifications)• Previous Medtronic experience• Knowledge of the mobile health space, both health & fitness as well as medical/clinical mobile apps• Product Development Process experience• Experience with consumer facing IT solutions, preferably mobile applications• Knowledge of FDA (and other agencies) regulations as well as experience with and knowledge of HIPAA• Design thinking, Human Center Design experience/exposure• Ability to map and translate business process or concepts into technical requirements and vice versa• Mobile device management (MDM) experience• Experience with creating application training documentation • Excellent communication (written, verbal & presentation) and meeting facilitation skills• Ability to manage multiple, complex priorities• Strong decision making abilities and problem resolution skills• Strong interpersonal, oral, presentation, and written communication skills• Ability to understand end-audience needs and requirements• Strong understanding of business processes and vocabulary• Ability to work collaboratively• Experience in business process definition, requirements definition and technology solution research• Mobile Phone and Tablet software requirements experience highly desired • Medical Technology and/or Life Science industry experience, specifically Medtronic ExperienceABOUT MEDTRONICTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits at http://benefits.medtronic.com.The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.PHYSICAL JOB REQUIREMENTSThe physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).EEO STATEMENTIt is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
PHARMACY/SR CERTIFIED TECH
Baker's, Omaha
Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.Based primarily in Omaha, Nebraska, Baker's merged with The Kroger Company in 2001. Today, we're proudly serving Baker's customers in 11 stores in Nebraska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Baker's family! Minimum - High School Diploma or GED - 1 year of Pharmacy Certified Technician experience within the Kroger enterprise- Must be at least 18 years of age- Completion of company-approved Technician Product Verification program and ongoing maintenance requirements as allowed by state law- Completion of company-approved Point of Care training program and ongoing maintenance requirements as allowed by state law- Completion of company-approved practical immunization training program and ongoing maintenance requirements- Active enrollment in American Heart Association Basic Life Support course - Demonstrated ability to maintain confidentiality and protect sensitive information- Excellent oral/written communication skills- Self-motivated, able to organize, prioritize, plan and meet deadlines- Proven attention to detail and stellar customer service skills - Completion of national and/or state registration, certification or licensure depending upon state requirements Desired - 1 year of previous experience in a management or supervisory role- Support company Health and Wellness initiatives- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company s policies regarding HIPPA- Maintain a current national and/or state registration, certification, or license depending on state requirements- Responsible for administering vaccinations, point of care testing, completing Technician Product Verification, and other advanced pharmacy technician duties as allowed by state law- Assist pharmacist in all responsibilities except those that require a pharmacist s professional judgement- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing- Provide day-to-day training support for pharmacy associates and encourage, monitor, and assist new techs through the technician training program- Ensure execution of department standards by leading by example- Serve as an alternative representative for store-wide meetings/huddles- Support workflow and pharmacist over-sight through shift leadership, delegating station rotation and best solutions to any issues that may arise- Act as pharmacy safety subject matter expert by being able to recognize areas of opportunity and coach to correctness as appropriate- Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management- Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud- Must be willing and able to adequately perform all essential job functions and tasks of a Pharmacy Certified Technician- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Senior Peripheral Clinical Specialist - Omaha
Medtronic, Omaha
Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives. CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: Provide detailed technical support for peripheral products and procedures to a wide range of clinical base including physicians, nurses and technicians. Support sales representatives with coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.To find all Peripheral Clinical Specialist roles available please use #PVCS in the key word search at Medtronic CareersA DAY IN THE LIFE: POSITION RESPONSIBILITIES: Provide clinical and technical support as well as education to Medtronic customers in the area of PAD treatment Receive direction from the Sales Reps and District Managers on cases and physicians that require technical support and expertise Educate and provide information regarding clinical results and the clinical efficacy of our full bag portfolio Support regional sales strategy; work with sales representatives and managers to achieve business plans. This may include inventory support, technical case support, and compliant market development activities. Strong direction should be provided by the sales representative and the district manager Demonstrate flexibility in scheduling to be able to provide last minute technical case support where the organization or customers require it Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices Support all BU activities including but not limited to; training, PO collection and inventory management MUST HAVE - BASIC QUALIFICATIONS: IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME High School Degree and 7 years clinical interventional or cath lab experience. OR Associate degree and 5+ years clinical interventional or cath lab experience OR Bachelor degree with 3+ years of clinical interventional or cath lab experience NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS: Thorough working knowledge of medical terminology, medical procedures and the medical device industry Excellent customer service skills Excellent interpersonal, written and verbal communication skills Effectively build and maintain positive relationships with peers and colleagues across organizational levels Strong project management skills and experience coordinating programs Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines Strong work ethic in accomplishing objectives of the position Expertise with Microsoft Outlook, Excel, Word and PowerPoint. Candidates with a 2 year Associate degree and 7+ years clinical, interventional, cath lab experience OR a Bachelor degree with 4+ years of clinical, interventional or cath lab experience may be considered at the Principal CS level. Candidates with a 2 year Associate degree and 9+ years clinical, interventional, cath lab experience OR a Bachelor degree with 5+ years of clinical, interventional or cath lab experience may be considered at the Senior Prin CS level PHYSICAL JOB REQUIREMENTS: The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Ability to travel domestically over 50% by automobile, plane or other forms of transportation Lifting/carrying 20 pounds Sit/stand walk 6-8 hours day Operate moving vehicle Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here .The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc. Environmental Exposures: Must be able to wear all required personal protective equipment (PPE) Ability to work in Cath Labs and achieve vendor credentialing Must have a valid driver's license in state of residency and active vehicle insurance policy ABOUT MEDTRONIC Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employeesThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
PHARMACY/SR CERTIFIED TECH
Baker's, Omaha
Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Dillons family! Minimum - High School Diploma or GED - 1 year of Pharmacy Certified Technician experience within the Kroger enterprise- Must be at least 18 years of age- Completion of company-approved Technician Product Verification program and ongoing maintenance requirements as allowed by state law- Completion of company-approved Point of Care training program and ongoing maintenance requirements as allowed by state law- Completion of company-approved practical immunization training program and ongoing maintenance requirements- Active enrollment in American Heart Association Basic Life Support course - Demonstrated ability to maintain confidentiality and protect sensitive information- Excellent oral/written communication skills- Self-motivated, able to organize, prioritize, plan and meet deadlines- Proven attention to detail and stellar customer service skills - Completion of national and/or state registration, certification or licensure depending upon state requirements Desired - 1 year of previous experience in a management or supervisory role- Support company Health and Wellness initiatives- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company s policies regarding HIPPA- Maintain a current national and/or state registration, certification, or license depending on state requirements- Responsible for administering vaccinations, point of care testing, completing Technician Product Verification, and other advanced pharmacy technician duties as allowed by state law- Assist pharmacist in all responsibilities except those that require a pharmacist s professional judgement- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing- Provide day-to-day training support for pharmacy associates and encourage, monitor, and assist new techs through the technician training program- Ensure execution of department standards by leading by example- Serve as an alternative representative for store-wide meetings/huddles- Support workflow and pharmacist over-sight through shift leadership, delegating station rotation and best solutions to any issues that may arise- Act as pharmacy safety subject matter expert by being able to recognize areas of opportunity and coach to correctness as appropriate- Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management- Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud- Must be willing and able to adequately perform all essential job functions and tasks of a Pharmacy Certified Technician- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Care Connector
Pozent, Omaha, NE, US
Job Title: Care ConnectorLocation: Omaha, NE 68124.Welfare to Work Customer Service Training GED and/or High School Diploma Required Experience in a call center, hospital secretary, patient outreach, customer service, or medical claims office Required 1 YearsPrincipal Accountabilities:Support daily operations of the integrated care management program, interventions within their scope of practice.Performs in a Contact Center environment, effectively processing calls from Members, Providers and other internal/external areas.Identify members with care gaps/HEDIS related health conditions and assist them in accessing care through Plan benefits/community resources.Under the direction of Clinical Staff, will provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care.Key Competencies/Success Factors:Effective, oral and written communication skills Excellent Customer Service and interpersonal skills on phone and in-person.Proficient PC skills in Windows based environment, word processing, spreadsheets, working in database programs.Ability to handle multiple tasks simultaneously Ability to complete accurate and timely record keeping and documentation Knowledgeable about Plan Benefits/Services Familiar with medical terminology Effective listening skillsADA Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires being seated for several hours a day. The employee must frequently speak and hear as well as utilize the telephone, computer, pen and paper. Work Environment: Primarily works in a climate controlled based setting. The noise level and the work environment are usually quiet.Licensure/Certifications/Education/Skill Requirement(s):Education and Training:Welfare to Work customer service training GED and or High School DiplomaExperience:1 -3 years in a call center, hospital secretary, patient outreach, customer service or medical claims Licenses, Registrations or Certifications: Valid personal identification