Customer Service Salary in Oklahoma City, OK

Exciting PT/FT opportunity for positive, customer service oriented individuals for upscale, private cocktail club / lounge!Immediate hire for our Oklahoma City club!Multiple franchises throughout the U.S., especially in college / university towns, including Oklahoma City, OK!$24.00/hour. No tipping allowed. CASH OPTION AVAILABLE.College students looking to supplement income during the school year and summer are welcome to apply!No experience required. Entry level is OK.Must be open to participating in a club environment!Training provided.Must be 18 years or older.Please call 805-755-5550 to hear a recording about the job. It is essential that you call to hear the FULL recording! This is a CA area code but we do have club locations all over the U.S., including downtown Oklahoma City, OK.Our email address is PLEASE DO NOT CALL EXPECTING TO SPEAK WITH US UNLESS YOU'VE HEARD THE FULLRECORDING!After you hear the recording, you may call us or email us at:. Please be sure to state in your email that you have heard the full recording!Once again, to hear the recording, please call 805-755-5550. You can call 24/7.Weekends and holidays are OK. The recording will answer all your questions.Please be prepared with pen and paper if we are unable to pick up. It's OK to be persistent! We hire regularly throughout the calendar year and you are always welcome to apply. If you can't get through the first time please keep trying!Make sure to include your full name, phone number and location.Info regarding your geographic location, pertinent work experience, work availability, pics, resume will be helpful as well. Those applicants who take the time to submit photos (they don't need to be professional!) can expect to get priority!Please email pics to: Thank you!

What you'll do atYou play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities CashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Posting Number:Staff_0403188Classification Title:StaffWorking Title:Building Services SpecialistDatatel Position ID:BUCS5BUSESPE0AAnnual Hours:2080Placement Range:$17.45 - $19.63Position Type:RegularJob Category:Non-ExemptGeneral Description:The job function of the Building Services Specialist is to contribute to the well-being of the College by providing work direction and assistance in a wide variety of activities, including the relocation of office equipment; relocation of offices; set-ups of meeting rooms; set-ups of College-sponsored events; campus events as needed, back-up of custodial services; support of winter weather operations; and related duties, to effectively utilize the space available, as directed.Reports To:Building and Campus Services ManagerWhat position(s) reports to this position?:Provides daily direction for:Building Services AssistantsStudent Employees (STEP/FWSP)Minimum Education/Experience:Three years of full-time work experience in facilities management, event scheduling/set-up & breakdown, or related area.Valid Driver's License.Required Knowledge, Skills & Abilities:Experience with MicroSoft Office or similar software.Ability to work with and direct the work of other people effectively.Ability to effectively communicate, both orally and in writing.Ability to operate a forklift, tractor, and other similar lifting and moving equipment.Ability to effectively use a variety of hand tools.Ability to read simple drawings and plans.Knowledge of safety practices and procedures.Must be available on a twenty-four (24) hour, seven (7) day per week basis for recall.Physical Demands/Working Conditions:1. GENERAL PHYSICAL REQUIREMENTS:Heavy work: This position requires the person to occasionally exert up to 100 pounds of force and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to grasp, lift, carry, push, pull or otherwise move objects.2. PHYSICAL ACTIVITIES:This position requires the person to frequently move about the various campuses and warehouses.This position requires the person to frequently communicate with and listen to administration, faculty, staff, students, and vendors to perform the essential functions of the position. Must be able to exchange accurate information in various situations.This position frequently requires the person to operate a computer and other equipment to perform the essential functions of the position.This position requires the person to frequently remain in a standing and stationary position.This position requires the person to frequently ascend/descend a ladder to perform the essential functions of the position.This position requires the person to frequently position self to move, lift, push, pull, work on, or operate equipment or furniture.This position requires the person to frequently position self to access materials that may be above head or at ground level.This position requires the person to use upper and lower body to exert force up to 100 pounds to grasp, push, pull or lift materials or equipment.3. VISUAL ACUITY:This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations, and operate heavy machinery.4. WORKING CONDITIONSThis position's essential functions are performed both indoors and outdoors. When working outdoors this person is subject to extreme cold (temperatures below 32 degrees) and extreme hot temperatures (temperatures above 100 degrees).This position requires the person to communicate above ambient noise levels and exchange accurate information in various situations.This position requires the person to frequently be exposed to hazards such as but not limited to: vibration; close proximity to moving mechanical parts, moving vehicles, and/or electrical current; working on scaffolding and high places; and exposure to high heat or exposure to chemicals.This position requires the person to frequently be exposed to fumes, odors, dusts, mists, gases, and/or poor ventilation.This position requires the person to frequently perform essential functions in close quarters; crawl spaces; shafts; small, enclosed rooms; and narrow aisles or passageways.This position has some risk of occupational exposure to human blood or other potentially infectious materials.Preferred Qualifications:Associate degreeExperience with computerized event scheduling systems.Supervisory work experience or training.Work Hours:7:30 am-4:30 pm Monday-FridayDepartment:Building Campus ServJob Open Date:01/11/2024Open Until Filled:NoJob Duties (Position Specific):(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)Job Duties (Duties Assignment Statement):ESSENTIAL FUNCTIONS:Perform the duties of the Building and Campus Services Manager in his absence.Receive and generate work orders, coordinate activities, estimate job and staffing requirements, and establish priorities to effectively maintain an even flow of activities, as directed.Inspect and maintain Facilities Management resources related to events.Review event schedule/space reservations and approve requested resources.Coordinate with vendors/contractors for the repair or replacement of College furniture and event resources.Establish job assignments and assist crew in the same operation of those assignments on a timely basis.Monitor the results of completed job assignments to ensure quality of performance.Ensure Facilities Management Inventory Control Specialist is formally notified of fixed asset transfers to accurately maintain inventory records.Observe workers and work practices to ensure that protective devices are utilized, and that safe work procedures are followed.Maintain a positive relationship between the crew and all College customers to effectively carry out assigned responsibilities.Advise the Building and Campus Services Manager of significant matters and support the College administration in the achievement of their goals and operational purposes.Establish job assignments and supervise a crew in the removal of snow and ice from campus sidewalks, drives, and parking lots during inclement weather.Operate a forklift, tractor, and other similar lifting and moving equipment for the successful completion of assigned tasks.Prepare reports related to work responsibilities.MARGINAL FUNCTIONS:Assist in monitoring the custodial services, contractors, taking the lead role when the Building and Campus Services Manager is absent.Job Duties (Safety / Policy & Procedures):Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures.Contribute to a safe educational & working environment.Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices.Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

Position Details Req ID: req17021 Position Title: Career Services Coordinator - College of Arts & Sciences Position Type: Staff Full-Time Position Number: AS7735 OSU Campus: Stillwater Department: A&S Student Personnel Location Address: Stillwater, OK, 74078 Hiring Supervisor: Shawn Rose Hiring Range: (Contingent upon available funding): 38,040.00 - 45,600.00, Salary Work Schedule: Mon-Fri 8:00am-5:00pm Faculty Appt Period: Job Summary: Develop and implement College of Arts & Sciences Alumni Mentor Program for CAS students. Engage in activities to promote career development and job search skills of Arts & Sciences students. Cultivate and maintain relationships with Departments and Faculty in the college. Serve as staff member in Arts & Sciences Student Academic Services and OSU Career Services to promote and support College of Arts and Sciences students. Special Instructions to Applicants *INTERNAL APPLICANTS ONLY - Must be employed as a College of Arts & Sciences Advisor only. *Please attach resume, cover letter and list of references. Education & Experience Position Qualifications: Required Qualifications:Bachelor's degree and one year of related experience required.  Excellent written and oral communication, organizational and public relationship skills. Ability to make sensitive decisions and deal with issues of confidentiality. Ability to manage several projects with multiple deadlines simultaneously. Demonstrated experience with PC applications. High energy, self starter who can work with minimal supervision. Work experience in higher education or business setting involving significant interaction with students or the public. Experience in teaching or making presentations to groups in a business setting.Significant interaction with students, faculty, employers, and alumni to provide services and coordinate events. Weekly interaction with staff of OSU Career Services and A&S Student Academic Services. Extensive collaboration with OSU Foundation and Alumni Association.  Additional contact with A&S Departments and Faculty, A&S Business office, and service providers across campus as needed.Preferred Qualifications:Master's degree in Arts & Sciences and three years related experience with at least two years serving as a career coordinator. Career Services certification. Experience in public relations, marketing, and project management a plus. Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations,OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check.The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

The Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations.At GFL our goal is to invest in our people and provide opportunities to grow for life!Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!15 days of paid time off upon hire 4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage.401(k) with an employer matchPaid holidaysEmployee Assistance Program with free counseling services.Overview:GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day.Key Responsibilities:• Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web.• Communicate clearly and concisely with on-the-road employees to give instructions and assistance.• Answer incoming and make outgoing customer telephone calls.• Receive and resolve, within established guidelines, customer questions and concerns.• Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales.• Track customer information and concerns and enter data into database.• Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment.• Maintain new account files.• Work with supervisors to ensure that all missed stops and special pick ups are completed daily.• Provide timely and accurate information regarding missed stops or other customer concerns.• Generate call-in work orders for drivers• Download, distribute and answer all customer inquiries received via email.• Take web request and process payments by phone.• Process customer payments via internet and take cash payment's as needed.• Enter new subscription residential accounts into system.• Run credit checks on new customers.• Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled.• Key all new/cancelled accounts into Tower system and verify in system.• Scan all contracts into system and maintain records of them.• Assist in completing the Affirmative Action log for all applicants.• Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners.• Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors.• Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.• May provide back up assistance for Office Coordinator.• Perform other duties and responsibilities as required or requested by management.Requirements:• High School Diploma or GED.• One (1) to Two (2) years customer service call center experience.Knowledge, Skills and Abilities:• Ability to implement solutions to general and specific customer concerns.• Ability to work in fast-paced environment, meet time deadlines and perform under pressure.• Possess good organizational skills and record keeping skills.• Possess ability to speak and communicate effectively with customers and employees both verbally and in writing.• Proficient in Microsoft Outlook, Microsoft Word and Excel.• Good problem solving ability.• Excellent data entry skills.Physical/Mental Demands:• Ability to stand, sit, walk, use hands and fingers, talk and hear.• Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Working Conditions:• Work in indoor office environment 95% of the time.• Noise level is usually moderate.We thank you for your interest. Only those selected for an interview will be contacted. GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Innova Solutions is immediately hiring for a Customer Service Representative Position Type: Full Time, Contract Duration: : 12 Months Location: Oklahoma City, OK As a Customer Service Representative, your responsibilities: Job Description: Responsibilities include processing product returns from our customers including the necessary system research for appropriate credits and product disposition. This position also requires to perform standard warehouse duties, including but not limited to: unloading trucks, sorting and login packages, and cycle counts. Essential Job Functions: 1. Process inventory and asset returns from RAs and STOs utilizing SAP and Mymediset systems, including product Complaints and Customer repairs. 2. Research inventory discrepancies by analyzing data in SAP and Mymediset systems. 3. Use appropriate transactions codes to document returns, including Credits to customers. 4. Extensive communication with the sales force, customers and other facilities 5. Ensure compliance with all company processes and procedures. 6. Maintain an organized work area. 7. Perform other duties as assigned 8. Maintain and operate material handling equipment 9. Work in a team environment using the skills of communicating, listening and participating in developing continuous improvement in a fast-paced environment Requirements: • High School diploma • Three to five years in a warehouse environment. • SAP knowledge a plus.(desired) • Knowledge of MS Excel desired. • Ability to read small print at different levels of lighting. • Capable of working independently and in a fast pace environment. • Excellent interpersonal, communication, analytical and time management skills. • Ability to lift up to 50 lbs. individually. Team lifting up to 70 lbs. • Able to work well with other team members. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW Thank you! Jesse John Wesley [email protected] PAY RANGE AND BENEFITS: Pay Range*: Between $15.00 - $.16 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

req17566DIRECTOR OF TECHNOLOGY SERVICESStaff Full-TimeDS9861OSU INSTITUTE OF TECHNOLOGYTechnology ServicesOkmulgee, OklahomaUnited States 0.00 - 0.00, Commensurate with education and experienceM-F 7:30a-4:30p (may vary)GENERAL SUMMARY:   Oversee the TechnologyServices department and supervise daily operations.  The department is comprised of approximately 10employees in the areas of network infrastructure, telecommunications, ITSupport/Help Desk, server administration, cyber security, and administrativesystems programming.PRINCIPALDUTIES AND RESPONSIBILITIES: Manage departmental budget.Provide oversight of existing department personnel, and oversee the hiring of replacement/additional staff.Review/approve technology purchases for all departments.Develop and maintain annual Technology Plan, which complements OSUIT's Strategic Plan.Establish and enforce IT policies, standards, and security measures.Determine strategic direction of campus technology. Plan for short- and long-term uses of technology for the campus.Ensure users/customers are provided professional, courteous, and timely support and service. Work to increase user satisfaction.Evaluate and implement IT procedures and equipment for maximum efficiency and cost containment.Evaluate needs and plan budget for replacement and addition of equipment.Assess and appropriately market IT to existing and potential external clients.Participate in personal and professional growth activities in the educational technology field. Stay abreast of trends and regulations to ensure effectiveness and compliance.Ensure that effective cyber security procedures are maintained.Identify and eliminate security risks.Please upload cover letter, resume, and list of references for full consideration.To perform this job successfully, anindividual must be able to perform each essential duty satisfactorily. Therequirements listed below are representative of the knowledge, skill and/orability required. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions.Minimum Qualifications:Bachelor's degree in Information Technology or a related discipline from an accredited college or university required; Master's degree preferred.Evidences a history of demonstrating ethical and professional behavior.Three to five years proven experience in IT management.Experience in budget development and analysis.Proven ability to lead a progressive IT staff.Experience in a variety of software implementations.Experience in the management of vendor relationships.Ability to think strategically, anticipate upcoming needs and perform long-range planning.Experience in developing and maintaining an explicit process for capacity planning.Ability to assess IT capabilities and appropriately market services to external clients.Sound understanding of computer systems, networks, security, telecommunications, databases, and storage systems.Problem analysis and problem resolution skills at both a strategic and functional level.Technical skills and experience in Local and Wide Area Networks, Outlook/Exchange and Microsoft Active Directory.Demonstrated knowledge of IT principles and concepts of hardware and software, client-server relationships, media services, database/web programming, and cross-platform environments.Must be able to effectively lead and contribute in a dynamic, team environment.A positive "can-do" attitude along with a professional appearance and demeanor should be modeled at all times.Must have a willingness to continually self-initiate learning to remain current in expertise.Must be service oriented with ability to work and respond effectively to diverse audiences of internal and external clients, exhibiting high production standards.Ability to perform extensive research, analysis and synthesis, determine applicability and then share and resulting recommendations for implementation.Ability to define problems, collect data, establish facts, recommend, and implement solutions in a timely fashion.Strong organizational skills as well as a demonstrated ability to multi-task and work in a deadline-driven environment.Must be flexible, innovative, and self-motivated.Advanced verbal and written communication skills.Excellent oral and written communication skills, combined with a strong background in supervision, leadership, and execution of organizational initiatives.Requires a strong background in leadership, and execution of organizational initiatives.Ability to develop and deliver oral presentations and written materials for a variety of audiences and multiple venues.Must possess excellent interpersonal skills, with the ability to effectively recognize and resolve conflict.Valid Oklahoma driver's license.Certifications and continuing education in information technology preferred.Ability to work some evenings and weekends.Must be able to lift and carry equipment and supplies weighing up to 50 pounds.Must be able to bend, stoop, reach and have manual dexterity to efficiently operate a computer keyboard, and vision sufficient to read written communications and computer display screens.Travel may be required.Primarily a normal office physical environment. Some work in computer rooms where dust and dirt may have accumulated.DISCLAIMER:The above statementsare intended to describe the general nature and level of work being performedby people assigned to this job.  They arenot intended to be an exhaustive list of all responsibilities, duties, and skillsrequired of personnel so classified.

Position Details Req ID: req17326 Position Title: Customer Service Specialist Position Type: Staff Full-Time Position Number: AS7166 OSU Campus: Stillwater Department: Technology Support Location Address: Stillwater, OK USA Hiring Supervisor: Dane Taylor Hiring Range: (Contingent upon available funding): 13.50 - 17.25, Hourly Work Schedule: Mon - Fri, 8am - 5pm Faculty Appt Period: Job Summary: Provide general telephone traffic management in a call center environment. Assist Communications Consultants. Provide general clerical functions. Special Instructions to Applicants Please attach resume, cover letter and list of references. OSU offers a generous benefits package for continuous, regular positions, including but not limited to health, life, and retirement benefits, paid leave, and 13 paid holidays per year. Other benefits include employee and dependent tuition waivers, free gym memberships, a free, confidential employee assistance program, and much, much more! Education & Experience Position Qualifications: Minimum Qualifications:High School/GEDCustomer service experience. Good computer and phone skills also a must.Preferred Qualifications:Four years experience in Telecommunications. OSU Leadership Development (LDP) TrainingIntermediate Microsoft Office courses Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so. Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.

Position Title: Sales and Service Coordinator Reports To: General Manager, Sales Manager, Operations Manager, or Office Manager Status: Full-time, Regular position Category: sales/ admin/ dispatchLocation Name: Service Experts - GordonsLocation Address: 12354 S Sunnylane Rd, Oklahoma City, OK 73160Pay: $21.15-$26.44 per hour depending on experience Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: Responsible for supporting the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding scheduled calls and follow-up visits. Works closely and cooperatively with both sales and center staff. Communicates with the customer to ensure the customer is informed of scheduled appointments, to respond to inquiries, and to help to resolve issues and problems. Efficiently plans and routes the most-appropriate technicians and Residential Sales Consultants. Work is performed, under general direction, in accordance with established processes and procedures in a fast-paced, constantly changing environment. What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company-matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities Key Responsibilities:Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks. Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls Efficiently and effectively plans and routes technicians to service calls based on technician availability and skill sets, customer equipment and needs, geographical location, and latest information in the Capacity Planning System and on the Dispatch Board. When applicable, schedules Residential Sales Consultant to meet with technician at the customer's home whose equipment is older for upgrade opportunity. Ensures the capacity planner is maintained and proactively fills appointment gaps due to customer cancellations/rescheduling in order to maximize capacity planning Ensures Sales Dispatch Board and other related modules in STARS are updated as required Promptly responds to service technicians' requests, both by radio and telephone Represents the company professionally, honestly, and ethically in all business matters and concerns Contacts next customers to confirm appointments and page calls to the assigned technicians Identifies issues/problems/concerns regarding technician and support center productivity based on continual communication and working with technicians and the Support Center. Informs General Manager and/or operations/office manager of issues/problems/concerns requiring their attention and action. Receives customer lead information from the technicians, the Support Center, marketing efforts, and directly from the customer. Enters sales appointment details into appropriate system(s) to document lead. Updates sale appointment details in system(s) as necessary due to appointment cancellations/rescheduling. Prior to or after the sales call, may explain financing options and gather customer information to complete financing forms or assist customer in completing financing forms. Ensure completed financing forms are sent to the financing vendor. Calls the customer to confirm to customer the arrival time of the Residential Sales Consultant. Enters appropriate scheduling information on the Sales Dispatch Board. As needed, performs outbound calls to customers who were identified as a lead but who did not schedule a sales call-in order to attempt to schedule the sales call. Assigns sales leads to Residential Sales Consultants in accordance with the company Lead Distribution Policy. Utilizes the computer-aided dispatch system to dispatch Residential Sales Consultants to sales calls. Updates the Residential Sales Consultant capacity in the Support Center portal to ensure up-to-date information on sales staff availability. Creates the quote ticket (Q-Ticket) in STARS to document customer information for the Residential Sales Consultant prior to the sales call and to create the placeholder on the Sales Dispatch Board Gathers information from the Residential Sales Consultant after the sales call presentation to document the sale details (or what was quoted if no sale) and enters pertinent details into the sales tracking system. Based on the scheduled installation time, schedules follow-up referral call. After installation, calls customer to schedule/confirm the Residential Sales Consultant follow-up referral visit. After the follow-up visit by the Residential Sales Consultant, call customer to obtain feedback on the follow-up call and to ensure any customer requests are handled appropriately and in a timely manner. Assigns and coordinates technicians and Residential Sales Consultants to support activity model Debriefs all Residential Sales Consultants and updates lead information When notified by the Support Center or the customer of a scheduling issue, missed appointment, or customer complaint on the sales appointment, documents the issues and communicates with appropriate co-workers or management to resolve the problem or issue. Maintains communication with the customer to ensure that the problem/issue is resolved to the customer's satisfaction. Keeps the General Manager or Sales Manager abreast of issues, problems, and other pertinent information Completes and distributes the Daily Sales report; reviews sales reports for errors/omissions and enters corrections in system(s); updates any lead errors; and checks Web Portal for messages As requested/required, generates reports from systems. As needed/required, tracks activities for center or region-specific contests/events and to distribute relevant information to Residential Sales Consultants, Sales Managers, and others. Performs similar/other duties as needed or assigned Qualifications:High school diploma or equivalent with 2 years' experience working in customer service or another customer-facing environment. Prior experience dispatching is desirable. Experience or training in the use of computers and related systems in an administrative office environment. Prior experience with an AS400 system desirable. Must be able to multi-task and work effectively in a fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Excellent customer service, communication, and interpersonal skills Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population. Ability to work effectively in both a team and an independent environment Ability to learn and to practice proper radio-communication techniques and to utilize pager systems Knowledge of, or ability to learn, local geographical areas (streets, highways, cities, and towns) Ability to make decisions based on established guidelines and procedures Effective organizational and time-management skills. Must be able to prioritize work based on service demands An understanding and knowledge of the HVAC/Refrigeration Industry is an asset

Oklahoma City, OK, USAFull time2024-04-22R24_0000010932The Role:Are you passionate about finding and winning new customers Do you thrive off of ""the hunt"" for finding new business, closing deals and sustaining these relationships even after the sale If this sounds like a perfect fit for you, our NAPA sales team would love to hear from you! Specifically, we are seeking self-motivated Customer Sales Representative to achieve success in a pay for performance (we offer a base pay plus commission), business to business, outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services.This is the right opportunity for you if you:Have a passion for 'the hunt' and winning customersEnjoy building and sustaining customer relationshipsEnjoy promoting an entire line of products because you truly believe in the productsTruly love and understand basic selling conceptsA Day in the life:Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profitsPromote the entire line of NAPA products and programs to Wholesale CustomersWork with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basisIdentify specific needs of customers and align solutions with NAPA's offeringsWork with manufacturer's representatives to improve program offerings and grow customer knowledge of linesEngage customers and keep them connected through all of NAPA's eSales programsPerform educational seminars, clinics and presentations on NAPA product lines and servicesMaintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephoneWhat youll need:Prior experience in a Retail store or outside sales2+ years of experience in a customer focused role and the ability to perform in a quota-driven environmentUnderstand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenanceCapability to present information in group meetingsValid driver license with no more than 2 moving violations in the last 4 years requiredAnd if you have this, even better:Bachelor's DegreeBackground in the Automotive IndustryWhy NAPA may just be the right place for you:Base Salary plus commissionVehicle & Cell phone allowanceOutstanding health benefits and 401KStable company. Fortune 200 with a family feelCompany Culture that works hard, yet takes care of employeesOpportunity for accessing multiple career paths, ongoing development, with support from leaders and your teamIf this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer. Next Steps:Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting jobs.genpt.com Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI239933201