Computer/Internet Salary in North Carolina, USA

Application Instructions:External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it. Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History. ** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.Job Description SummaryProvides administrative and clerical support for the Legal Department. Supports the day-to-day activities of the Legal Department's attorneys and paralegals. In coordination with the Executive Assistant to the Vice President and General Counsel, serves as a primary point of contact and liaison with internal and external constituencies and helps coordinate the workflow in our high-volume office environment.Job DescriptionEssential Functions:Provides primary administrative and clerical support for the Legal Department's attorneys and paralegals. Coordinates efficient phone, e-mail, and written communications between attorney and client in a pleasant and professional manner and oversees the main telephone line for the department.Maintains calendars, schedules appointments and meetings for the members of the Legal Department and prepares agendas and takes notes during meetings, as required.Processes incoming and outgoing materials, data entry, filing, scanning, copying, general mailings, etc. with attention to detail.Schedules reservations for conference room and other meeting spaces, provides set-up prior to meetings (including arrangements for audio-visual services) as needed, and completes basic cleaning/straightening before and after meetings.Orders, tracks, and maintains office materials and supplies ensuring inventory is available, including maintenance and supplies for office equipment.Assists with planning and organizing departmental events.Makes travel arrangements, including airline reservations, car rentals, hotel reservations, etc., as needed.Processes departmental bills and reimbursement requests for payment.Assists with routine drafting of correspondence under attorney or paralegal supervision.Understands and uses correct legal terminology, standard formats, and procedures to prepare documents.Responsible for document and file storage, retrieval, and record keeping.Along with the Executive Assistant to the Vice President and General Counsel, helps maintain the Legal Department's electronic matter management system and provides support to other users of the system in the Legal Department.Tracks Continuing Legal Education requirements and professional organization memberships for attorneys and paralegals.Complies with University policies and procedures applicable to the position and the duties.Other duties as assigned.Required Education, Knowledge, Skills, Abilities:Three to five years of related administrative experience, or an equivalent combination of education & experience.Superior customer service skills, with the ability to maintain composure & effectiveness when faced with difficult situations. A professional demeanor toward all colleagues, visitors, students, staff, faculty, alumni and others.Understanding of confidentiality standards and requirements applicable to a law office and institution of higher education, and commitment to abide by such standards and requirements.Ability to prioritize duties in a high volume, fast-paced professional environment.Ability to work efficiently and effectively to organize information.Strong attention to detail.Excellent verbal and written communication skills.Demonstrated capacity to develop & maintain effective working relationships with constituents reflecting a broad range of identities, perspectives, and experiences.Excellent computer and technical skills, familiarity with Google Workspace tools and Proficiency in MS Office with expertise in Microsoft Word, Excel and Outlook.Proficiency using web-based software applications (i.e., Microsoft Suite, Google Applications, internet browser).Proven ability to acquire knowledge of new systems and web-based software solutions in a short period of time.Ability to work on multiple projects simultaneously and meet deadlines.Ability to take ownership of work with minimal supervisionPreferred Education, Knowledge, Skills, Abilities:Bachelor's or Associates degreeAbility to maintain knowledge on changing regulations, requirements, and procedures across the department and related entities.Notary PublicExperience in a legal office or knowledge of legal terminologyExperience in an institution of higher educationAccountabilities:Responsible for own work.Time Type RequirementFull time. This position is primarily in-person working from the Legal Department's office with the option for remote work one day per week.Note to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.Additional Job DescriptionTime Type RequirementFull timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.

The Senior Superintendent - National Developer - Charlotte will be responsible for:Prepare punch list and ensure that each item on list is completed satisfactory prior to inspection.Schedule inspections by City.Assess the schedule of construction to determine the order in which to complete the project.Prepare minutes of safety/business meetings.Order the necessary parts and replacement parts to prepare units for final inspection.Coordinate final clean of apartment units prior to turnover.Assist Superintendent and Project Manager in maintaining and enforcing company s safety policies among supervised subcontractors.Comply with company safety policies.Lock up and close down the job site.Sign in new building materials.Assist in the resolution of on-site personnel issues.It must be understood that these are minimal duties and other duties will be assigned by the supervisor.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Senior Superintendent - National Developer - Charlotte should have:5+ Years of experience as a Superintendent with a General ContractorMultifamily Project experience is required - 10M+ ProjectsDegree in Construction Management or related is preferred but not requiredApplicable software knowledgeStrong verbal and written communication skills

The Senior Middleware Software Engineer will design, develop and deploy Oracle tables, indexes, sequences, constraints, and stored procedures as required to support a variety of business needs. This position requires extensive work with PL/SQL and some exposure to Microsoft T-SQL. In addition, this person must be able to work independently or within small teams.Responsibilities:• Design, develop, test and support programs and services using MS Visual Studio in .NET and C# environment• Leverage Oracle to design and develop solutions to integrate with internal applications and external applications• Create requirements documents• Create technical specification documents• Participate in QA and user acceptance testing• Troubleshoot ETL and other processes and supporting software/infrastructure, including services and driversRequirements:• Bachelor’s degree in Computer Science / MIS or equivalent experience required; Master's degree preferred• 5 years' experience using Oracle and Oracle technologies• 5 years' experience writing stored procedures/functions, creating tables, indexes and views in Oracle PL/SQL• Experience within Microsoft C# .NET development of windows forms, window services, restful services, and batch programs• Strong experience with application integration using ETL, middleware, APIs, REST web services• 1+ years’ experience with scripting languages such as PowerShell• Must have the ability to problem solve, troubleshoot, be attentive to detail, and understand implications for the business• Ability to work independently, or in groups, while maintaining a courteous attitude when working with customers and internal users• Ability, and willingness, to complete several concurrent tasks in a fast-paced, detail-oriented, multi-tasking environment• Ability to set objectives, manage project timelines and see projects to completion• Ability to explain technical terms in everyday language• Continually updates skills and knowledge• Strong analytical skills and the ability to learn new technologies• Adherence to and compliance with the shared values and Code of Ethics• Share in developing the long-term strategic direction for the company's IT enterprise architecture• Display initiative, inspire others, and deliver high quality work while meeting important deadlines for customers and internal usersPreferred Skills:• Experience with ERP - JD Edwards Enterprise One 9.1 & JDE 9.2 tables and design• Proficient understanding of code versioning tools, preferably with Git• Experience with Middleware solutions• Experience with application and database securityExperience in SQL Server Reporting Services (SSRS)MUST HAVES: Oracle, .Net, C#, SSRS and SSIS and ETLHybrid 4 days a week onsite in Raleigh NCClient is willing to take over H1 B visas and will relocate

Job DescriptionThe Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.The Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.· Respond to technical issues related to K12 proprietary systems, hardware, and software and networking both in written word and orally via telephone.· Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify products/systems/hardware that are defective and follow guidelines in issuing service or replacements.· Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.· Answer questions about installation, operation, configuration and usage of assigned equipment, documents and assigns customer problems for resolution using support ticketing and CRM software.· Remain knowledgeable of K12's proprietary systems, various hardware product lines, current industry products and technologies.· Escalate more complex issues with proprietary systems to next tiered support team with urgency and/or escalate more complex hardware equipment issues to manufacturer.REQUIRED QUALIFICATIONS:· High School Diploma OR· Currently pursuing a BS/BA or MS/MA degree) OR· Equivalent combination of education and experienceDESIRED QUALIFICATIONS:· Prior experience with K12/Stride· Previous customer service work· Previous experience in call-center environment· Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.· Thorough knowledge of home-based connectivity support· Ability to work in high call volume environment· Strong telephone and email etiquette· Strong verbal and written communication skills· Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)· Ability to maintain a professional home office without distraction during our hours of operation· Attend virtual training via web cam· Expertise in PC and Internet applications and use· Ability to communicate with customers effectively through various communication channels, such as: phone, voicemail, email, chat, etc.· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)· Proficiency in web-based applications (Salesforce experience a plus)· Consultative approach to customer service· Strong problem solving and analytical skills with a solutions-oriented approach· Ability to work both independently and within a team-oriented environment· Resilient and contributes to fostering positive team morale· Ability to prioritize effectively and manage competing priorities to deliver and drive results· Ability to own and execute projects· Ability to respond appropriately to feedback and guidance· Detail-oriented· Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems· High level of quality and accountability for work product· Ability to travel 10% of the time (minimal if any e.g. team building activity)· Ability to clear required background checkWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· This position is virtual and open to residents of the 50 states and D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $13.49 - $21.58. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

DESCRIPTIONAre you a developer advocate? A builder passionate about incredible software? Are you committed to quality, agility, predictability, and consistency? How about having a great time designing the Future? We are looking for senior Software Development Engineers to help us make this vision a reality. Join us!!!Our team delivers software services and infrastructure for the Amazon networking OS. We are a builder tools team: we build tools for other builders. Our goal is improving the developer experience, by providing world-class tooling that empowers, enables, and fosters ideas. We champion great engineering practices - we make the right things common, common things easy, and ensure uncommon things are possible. We craft great tools: simple, intuitive, reliable, and "feel nice" - we reduce friction and increase output for the same input. Above all, customers come to us because we are a strong, high-quality, and dependable engineering org. We design the future and better their daily-lives. You will join us to influence, innovate, and raise the bar in this mission!Key job responsibilitiesYou will solve complex and ambiguous problems, efficiently and with high-quality. You will play a pivotal role in shaping the definition, vision, design, roadmap, development, and operationalization of customer-facing services. You will be given an outcome and the freedom to set the direction based on data driven decisions. You will be part of a startup with the backing of a large company.In this role, you'll contribute to critical and highly-visible function within the AWS business. You will work alongside other talented builders, and across multiple teams. You have the opportunity to hire and shape the team to continue to outperform expectations. You will incorporate customer input and ensure consistency and intuitiveness of our services. You will build highly available and fault tolerant distributed systems. You’ll find this role engaging, challenging, and full of opportunities to learn and grow. You will have a large impact on AWS and the cloud computing industry.A day in the lifeYou must ensure our solutions meet the needs of our most important customers — our own developers. You will be a hands-on technical lead. You will work with customers to gather requirements and generate technical designs, and you will carry the project through all the software lifecycle stages. You’ll develop products that enable builders to develop and operate robust, high-quality software and safely, securely, and reliably deploy it. You will use your strong leadership and communication skills to mentor other engineers and provide training and support for our technologies. You will have access to senior leadership and engineering staff.About the teamWe serve many customers, and play a critical role and multiplying effect across Networking services. We run very lean and scale with the business, without repeated technical or operational burden. We use Rust, Go, Python (and many other things) in NAWS. We touch everything from embedded systems and kernel, to GRPC/Rest APIs and your favorite front-end stack (ours is React). We own and support every service across different verticals:* Product – We own solutions that provide visibility into business-driving metrics, aggregate information, trigger actions, and help leaders manage this domain.* Build and release – we own the CI/CD charter. We push commits through pipelines that compile binaries, build images, debug symbols, go through multiple stages of validation, and push updates to millions of devices across the Amazon network. We aim to simplify and reduce the time to release new content to the network, automate processes, etc.* Validation and qualification – builders use our testing frameworks to validate the OS. We own tooling for unit/integration/functional/system testing, and static analysis (but don’t own the tests). We aim to improve quality by reducing defects, increasing the expressiveness of the testing scenarios, and reducing feedback loop.* Infrastructure – we own and support datacenter labs with tooling that manages inventory, reservations, capacity auto-scaling/provisioning/recovery, sanity checks, etc. This is the underlying infrastructure of the ecosystem.We are open to hiring candidates to work out of one of the following locations:Raleigh, NC, USABASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamPREFERRED QUALIFICATIONS- 8+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience with large-scale distributed systems, multi-threaded programming, and virtualizationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Company ProfileControl Concepts is part of Comfort Systems USA Southeast. Headquartered in Cumming, GA, CCI creates solutions for smarter, safer buildings. We offer a single point of contact for Building Automation, Security and Lighting needs. Through our network of worldwide partners and experienced professionals, we are able to provide a cost-efficient solution for any building need. Remote opportunity available. Position overviewAs a building automation system engineer, you will be tasked with programming, developing, commissioning, and implementing Direct Digital Control and other building equipment and automation systems which are primarily associated with HVAC systems in commercial buildings.Job Duties• Perform programming, documenting, training and maintaining building automation systems while working with complex networks, multi-vendor system integration, open technologies, software-based interfaces, HVAC controls, security systems and other facility/infrastructure management systems• Develop programs, graphical user interfaces, commission building automation systems, and support a wide range of software, and subsystems from simple to complex in nature.• Execute multiple tasks and projects simultaneously• Assist with additional projects as needed and identify and manage priorities with minimal guidance• Possess and maintain exceptional work ethic and uphold company values and demand the highest standard of conduct from self and others• High level of detail to programming and graphical user interfaces and effective communicationRequirements• 2-5 years of experience in the Industry.• Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Mechanical Engineering or related field preferred.• Tridium Niagara 4 Certification (preferred) and have strong understanding of the "Station Building" process.• Experience with Delta Controls products/programming a plus.• Ability to read and interpret drawings, blueprints and specifications.• Create programs to control equipment based on provided sequences.• Understanding of networks, VPNs, competent computer troubleshooting, general IT knowledge (VM, remote desktop, servers, routers, ports, encryption/SSL)• Possess excellent analytical and problem-solving skills as well as the ability to provide sound reliable judgement in complex situations.• Time management and organizational skills.• Strong communication skills both written and verbal.• Self?starter and able to work both independently and team environment with minimal supervision.Compensation• Salary Range Starting at: $70K-$80K/year based on qualifications & experience Comprehensive and Competitive Benefits• Medical, Vision, Dental• Basic company-paid life insurance• Voluntary life insurance for employee, spouse and/or child(ren)• Basic company-paid accidental death & dismemberment (AD&D)• Voluntary AD&D• Company paid short term disability• Voluntary Long-Term Disability• Company paid Employee Assistance Program• 401(k) Plan with several investment options• Healthcare reimbursement account• Dependent care reimbursement account• Vehicle discount purchase programs

Company ProfileControl Concepts is part of Comfort Systems USA Southeast. Headquartered in Cumming, GA, CCI creates solutions for smarter, safer buildings. We offer a single point of contact for Building Automation, Security and Lighting needs. Through our network of worldwide partners and experienced professionals, we are able to provide a cost-efficient solution for any building need. Remote opportunity available. Position overviewAs a building automation system engineer, you will be tasked with programming, developing, commissioning, and implementing Direct Digital Control and other building equipment and automation systems which are primarily associated with HVAC systems in commercial buildings.Job Duties• Perform programming, documenting, training and maintaining building automation systems while working with complex networks, multi-vendor system integration, open technologies, software-based interfaces, HVAC controls, security systems and other facility/infrastructure management systems• Develop programs, graphical user interfaces, commission building automation systems, and support a wide range of software, and subsystems from simple to complex in nature.• Execute multiple tasks and projects simultaneously• Assist with additional projects as needed and identify and manage priorities with minimal guidance• Possess and maintain exceptional work ethic and uphold company values and demand the highest standard of conduct from self and others• High level of detail to programming and graphical user interfaces and effective communicationRequirements• 2-5 years of experience in the Industry.• Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Mechanical Engineering or related field preferred.• Tridium Niagara 4 Certification (preferred) and have strong understanding of the "Station Building" process.• Experience with Delta Controls products/programming a plus.• Ability to read and interpret drawings, blueprints and specifications.• Create programs to control equipment based on provided sequences.• Understanding of networks, VPNs, competent computer troubleshooting, general IT knowledge (VM, remote desktop, servers, routers, ports, encryption/SSL)• Possess excellent analytical and problem-solving skills as well as the ability to provide sound reliable judgement in complex situations.• Time management and organizational skills.• Strong communication skills both written and verbal.• Self?starter and able to work both independently and team environment with minimal supervision.Compensation• Salary Range Starting at: $70K-$80K/year based on qualifications & experience Comprehensive and Competitive Benefits• Medical, Vision, Dental• Basic company-paid life insurance• Voluntary life insurance for employee, spouse and/or child(ren)• Basic company-paid accidental death & dismemberment (AD&D)• Voluntary AD&D• Company paid short term disability• Voluntary Long-Term Disability• Company paid Employee Assistance Program• 401(k) Plan with several investment options• Healthcare reimbursement account• Dependent care reimbursement account• Vehicle discount purchase programs

Role Title: Laptop Configuration TechnicianEmployment Type: ContractDuration: 90 daysPay rate: $28 per hour on W2Preferred Location: Raleigh, NC 27615 - pure onsiteRole Description: A client in the manufacturing industry is looking for a Laptop Configuration Technician to help with the laptop setup efforts for the organization's internal employees. They will be responsible for configuring Windows user profiles, providing telephone assistance when needed, and potentially training end users on the basics of Windows and Office applications.Requirements: Must Haves: Experience setting up laptops for new employees or new users. Basic understanding of configuring Windows user profiles Excellent communication skills

Title: ServiceNow Developer - Mostly remoteLocation: Raleigh, NC, United StatesLength: Long termRestriction: W2 or C2CDescription:Interview Type: Skype *** Very long term project initial PO for 1 year, expect to go for 4+ years **The candidate will need to be onsite as needed, but at least once a month.ServiceNow Developer position is housed in the NCDIT. This role provides support for the state’s use of its ITSM system (ServiceNow) and NCDIT’s use of best practices supporting users’ needs while working with a team of ServiceNow professionals. This role reports to the NCDIT ServiceNow platform owner.Duties and Responsibilities:Perform any necessary enhancements, upgrades, or maintenance on the platformAdhere to the best practices and standards on the ServiceNow platform as defined by agency process and FedRAMP complianceHandle all enhancement requests related to portal and Catalog items including retrofitting design standards for existing Catalog itemsBe able to gather business requirements, analyze, and translate into technical documentation and developmentMonitor application performance and analyze codeAdhere to advancements and changes on the ServiceNow platform and lever them to provide business solutionsProactively researching and suggesting enhancements to existing engagementsDevelop and implement fixes for bugs and issues found in ServiceNow productionPerform system workflow enhancements and script changes in ServiceNow to enable changing evolving business practices.Execute data mapping and bulk data imports updates when necessaryMinimum Qualifications:Bachelor’s degree in Computer Science, Information Systems, or a related field3 5 years of experience in ServiceNow technology, specifically supporting the processes and administration of ServiceNowExperience designing and deploying web based end user self service portals, building and modifying Catalog itemsExperience building and maintaining integrations between ServiceNow and other systems leveraging REST, SOAP, and other APIsExperience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scriptsExperience integrating ServiceNow with other tools and services monitoring, alerting and federated sources of CI dataKnowledge, Skills, Abilities and Competencies:Decision QualityProblem SolvingDrive for ResultsOrganizational AgilityRequired Skills:Experience with ServiceNow development and or administration5YearsExperience with ServiceNow Flow Designer or ServiceNow Workflow Editor5YearsProficient in the Software Development Life Cycle (SDLC) process, Agile and Scrum methodologies4YearsExperience with IT Service Management (ITSM) or Customer Service Management (CSM)5YearsExperience building and maintaining integrations between ServiceNow and other systems leveraging REST, SOAP, and other APIs3YearsHighly Desired Skills:Ability to estimate software development efforts 3 YearsPreferred Qualifications:Experience working in the governmental sector (local, state, or federal)Excellent verbal and written communication skills ability to communicate clean, organized, and thorough information and data appropriate for intended audienceAbility to develop insightful, beneficial, and actionable analyses with detailed explanations regarding drivers of those results produce unambiguous, comprehensive, and accurate interpretationsAbility to obtain a security clearance with FedRAMP administration standards

Who We Are For over thirty years, SAM has built a reputation as a trusted, knowledgeable, and innovative partner. Our licensed professionals transform petabytes of complex spatial data into intelligent insights in a holistic Managed Geospatial Services (MGS) framework. As North America's premiere MGS company, SAM provides practical, precise, and high-fidelity solutions designed to enhance decision-making, mitigate risks, achieve strategic objectives, and drive costs out of our client's business. Our vision is to advance spatial data acquisition, improve analysis capabilities, and develop predictive analytics to redefine and transform how infrastructure assets are developed and managed throughout their lifecycles. Your Impact at SAM + Perform professional technical services in GIS technology areas including ArcGIS Online application development and enhancement, GIS analysis, system implementation and client support + Consult with team members in developing project plans and program development options + Ability to effectively communicate complex technical solutions with both technical and non-technical audiences What You Bring to SAM + Proven experience implementing ArcGIS Online solutions in a professional setting + Extensive experience in ArcGIS Online software and data management (building web maps and web applications using experience builder) + Experience with Automation scripting (Python and Arcade) + Ability to meet fixed deadlines and work as a team member + Bachelors degree in Geography, GIS, or related curriculum from an accredited college preferred Our Perks + Company paid premiums for medical, dental, vision, LTD and life insurance (HSA and FSA plans available) + Generous paid time off (vacation, sick, holidays and parental leave) – Accrual starts immediately + 401(k) program offers 100% employer match up to 5% + Paid continuing education courses and tuition reimbursement + Employee Assistance Program – Your mental health is our priority + No glass ceiling! Truly a place to spread your wings (Ask about our Career Pathing!) + Trainings throughout the year – Specialized in-house trainings programs designed to assist you in advancing in your career + Office snacks, free food and fun-themed events for employees throughout the year + Passion for our Community – You have endless opportunities to volunteer alongside your peers with our Corporate Social Responsibility Program **Our Culture** Our entrepreneurial culture is a key factor in SAM being recognized as a Top Workplace for eleven consecutive years, and we make it our mission to ensure every one of our employees learns how to build and manage a business, not just be the subject matter expert on the team. At SAM, our employee’s development is instrumental to our success. Your learning will be supported by specialized in-house training programs and mentoring by the industry’s leading experts, who just happen to be on our staff! We make SAM a GREAT place to work, but it all starts with YOU! **EEO** SAM is an EOE/Affirmative Action Employer M/F/D/V. SAM also participates in the federal E-Verify Program. + Proven experience implementing ArcGIS Online solutions in a professional setting + Extensive experience in ArcGIS Online software and data management (building web maps and web applications using experience builder) + Experience with Automation scripting (Python and Arcade) + Ability to meet fixed deadlines and work as a team member + Bachelors degree in Geography, GIS, or related curriculum from an accredited college preferred + Perform professional technical services in GIS technology areas including ArcGIS Online application development and enhancement, GIS analysis, system implementation and client support + Consult with team members in developing project plans and program development options + Ability to effectively communicate complex technical solutions with both technical and non-technical audiences