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Online Tutor Salary in New York, NY

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Deliver effective student communications with timely, accurate, and compelling information using the brand’s voice. Support enrolled students and their parents across all TPR programs through outstanding phone, and email customer service aimed at ensuring a delightful and frustration-free experience. Regularly review bookings, enrollment, student satisfaction, tutor satisfaction, and staffing data to understand trends, identify gaps, and assist in developing strategies and tactics to respond to operational inefficiencies, market dynamics and competitor activity. Rigorously review student satisfaction, case management, test result, and usage data to drive continuous improvement and assist in decision making. Document all student, parent, and tutor contact to ensure continuity of customer service and provide data to improve all aspects of the customer experience. Respond to calls, requests and needs of students/parents/tutors in a timely and professional manner. Input and maintain tutorial details accurately in internal systems, track customer interactions using cases and workflows. Collaborate within the team and with the Operations Manager to meet and exceed the needs of our students and tutors. Undertake daily administrative tasks to ensure the functionality and coordination of department's activities. Provide great advice, support, and follow-up to prospective students and their parents to ensure that they choose The Princeton Review for their test preparation, academic prep, and admissions needs. Communicate and apply strategy, initiatives, and programs directed by the Retail Operations Team leadership. Other duties as assigned.   Education, Background, Experience & Qualifications: Bachelor's Degree preferred At least one year of professional experience in operations, customer/client services, or related roles. This experience can include part-time positions or internships Enthusiastic, confident and optimistic demeanor with an ability to thrive in a fast-paced environment An attention to detail, not letting anything fall through the cracks and a knack for anticipating problems and issues before they happen Ability to manage your own time and work remotely from your manager, teammates, and clients Strong written and oral communications skills Ability to deliver strong customer service with empathy and compassion for students and parents Experience working collaboratively to achieve objectives An ethic of personal responsibility; a need to hold yourself accountable on behalf of a team Modern tech fluency, including the ability to manage your responsibilities using various communication platforms, Microsoft Office tools, and proprietary platforms Experience in the fields of test preparation, academic support, or online education a plus Salary: $44,500 – $66,560 per year, based on a 40 hour work week. The Company also provides eligible employees with a variety of benefit programs, generally including health, dental, and vision insurance, flexible spending accounts, health savings accounts, 401k plan with company match, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work Please note that the above-referenced position can be performed anywhere in the United States except in the following states: Arkansas, Idaho, Mississippi, North Dakota, Rhode Island, South Dakota and Wyoming. The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.   The Princeton Review is a drug free workplace. See job description
Sales Development Associate
TPR Education, LLC, New York
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Responsibilities: Liaison between our prospective students and The Princeton Review sales team Determine where student is in their admissions timeline and discover solutions to support the customer with a fundamental understanding the suite of our programs Support the sales team by connecting with students who have accessed our resources or attended our events and set appointments with qualified potential customers to a dedicated Inside Sales Advisor Keep an organized pipeline of students through the use of our customer relationship management systems Provide daily, weekly and monthly reporting to Vice President of Inside Sales regarding the progress of our leads Communicate professionally and efficiently with our Inside Sales Advisors to best serve our customers Undertake other duties as assigned, showcasing flexibility and readiness to contribute to the overall success of the team. Education, Background, Experience & Qualifications:   Bachelor's Degree preferred 3-6 months B2B or direct-to-consumer sales experience  Able to work an 8-hour shift between the hours of 9am-10pm Eastern Time. Should be available to work some weekend days each month. Friendly and energetic personality with the ability to quickly develop trust, rapport, and strong relationships. Willingness to learn and adapt quickly with the drive to perform and excel. A highly competitive nature with demonstrated success exceeding sales goals. Outstanding telephone and/or written skills with expertise in effective listening, communication, probing, and problem resolution. Above-average computer skills. Experience with salesforce.com a plus Above-average organizational skills: should be able to balance a large sales pipeline, outbound calls, follow-up tasks, and weekly team meetings. No qualms starting conversations with people you don’t know Additionally, the ability to manage your own time and work remotely from your manager, teammates, and clients An ethic of personal responsibility; a need to hold yourself accountable on behalf of a team Experience in test preparation, academic support, or admissions a plus Compensation: $15.60 - $20.27 per hour plus uncapped commission.  Sales Development Representatives are paid a spiff per qualified lead.  Commissions are paid monthly.  Role is overtime eligible, and overtime may be offered based on the needs of the business. The Company also provides eligible employees with a variety of benefit programs, generally including health, dental, and vision insurance, flexible spending accounts, health savings accounts, 401k plan with company match, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work Please note that the above-referenced position can be performed anywhere in the United States except in the following states: Arkansas, Idaho, Mississippi, North Dakota, Rhode Island, South Dakota and Wyoming. The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions. The Princeton Review is a drug free workplace. See job description
Assistant Account Executive, Brand
Daniel J. Edelman Holdings, New York
Edelman Brand has helped evolve, promote, and protect some of the world's most iconic and celebrated brands. We aspire to do work that moves people - work that inspires people to not only "buy in" to brands, but also buy. We thrive off the energy, heart, and hustle of the city around us and apply that same passion to everything we do. From cars to consumer goods, fashion and retail, financial service, food and beverage, luxury, and technology - we are fanatics about finding an insight or truth that will inform smart strategy, breakthrough creative, and brilliant programming.Edelman is a leading global communications marketing firm, with more than 6,000 employees in 65 cities worldwide. Our independence keeps us nimble, thoughtful, and resourceful, allowing us to invest in the best people in the business. We are looking for an Assistant Account Executive (AAE) to create innovative, newsworthy campaigns who will play a key role in supporting communication plan development, research, client tracking, and media outreach to business, trade and other types of media. You'll build a strong foundation in media relations, working directly with reporters and partnering with Edelman colleagues across the network. In this role, you'll do things like: Support account teams in daily activities - learn Edelman's various consulting processes/approaches, including integrated communications, media relations, consumer engagement, trend monitoring, brand collaborations, social media, and digital campaigns, and supporting account teams in the execution of these processes for clients Assisting with product orders for media relations and influencer seeding Agile send-out for media relations, influencer seeding, and reactive needs for client team Deck support on plans for clients and researching trends, competitive insights to help guide the team on strategic development. Execute& support across local product and purpose workstreams Assists in budget development needs from senior leads and PM Supports with relationships with clients and IAT counterparts, and internal integrated team - includes prepping call agendas, recaps and other service requests Supports planning and execution of earned media strategies and news bureau plans - mainly through pitching and fostering media relationships Ongoing monitoring, tracking and success measurement and providing regular status updates to senior leads Campaign support such as leading daily monitoring, tracking and success measurement across all workstreams Demonstrate a general knowledge of social media platforms, including Instagram, TikTok, Facebook, Twitter, YouTube, etc. Demonstrate behaviors consistent with Edelman's values and Code of Ethics and Business Conduct You're a great fit if you:Are seeking an amazing workplace invested in supporting your growth and development Value a diverse and inclusive work environment and understand the importance of having a team that can represent all types of voices. Thrive in a fast-paced, flexible, ever-changing environment Are detail-oriented with strong organizational and multi-tasking skills, capable of driving results, and working with a sense of urgency Can work independently as well as collaboratively with a team Possess excellent written and verbal communication skills Want to learn from some of the best and brightest in the industry Basic QualificationsAt least six months of relevant experience in public relations and/or related fields including research, advertising, management consulting, media, and publishing Bachelor's Degree or equivalent work experiencePreferred QualificationsPossess good interpersonal and communication skills along with the ability to work effectively with a variety of account service staff within a specific set of accounts.Prior internship experience preferred.Strong research, writing, and editing skills and the ability to develop media contacts/relationships.Fundamental understanding of media outreach assignments and the ability to apply experience and initiative in developing appropriate traditional and online media strategies.Solid grasp of all basic public relations tools and how they are used to achieve client goalsStrong work ethic and dedication to consistently provide quality work to their team and clientsGood organizational skills and ability to handle multiple projects across brandsWhat you'll get in return:We value our employees' health and well-being and recognize that life's not all about work. Our hybrid work model gives you the flexibility to create a schedule that works with your personal and professional goals. Benefits IncludeGenerous paid time off - All employees starting at this level receive: 15 paid holidays 15 vacation days 10 sick days 12 hours of paid time off to participate in civic action 8 hours of paid time off to volunteer 4pm close on Fridays Medical / Dental / Vision Insurance Health Savings Account (including employer contribution) Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid Parental Leave Paid Caregiver Leave 401k with company match Bonus opportunities Tuition Assistance Tutoring Assistance Service awards and sabbaticals Adoption Assistance (including pets) Community Investment Grant Program Mentor program Wellness programs A broad range of career development, networking, team-building and cultural activities $40,000 - $50,000 a year An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits. #LI-NM1 Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age's 2019 A-List; the Holmes Report's 2018 Global Digital Agency of the Year; and, five times, Glassdoor's Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).For more information please visit: www.edelman.com Click here to view a short video about life at Edelman.Employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law. Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.