IT System Administrator Salary in New York, NY

Deep knowledge of Onbase and Brainware suites.Desired Certifications:OCSA - OnBase Certified System AdministratorOCWA- OnBase Certified Workflow AdministratorHCBI-Hyland Certified Brainware Installer.Knowledge ofOnBase systems configuration and administrationBrainware systems configuration and administrationOnbase workflows configurationUnity Client functionalityUnity Scripts and Unity FormsInterpersonal skillsAble to explain technical details to non-technical personnel in a clear and coherent manner.Communicate clearly with both technical and non-technical team members.Accept accountability and scheduling of tasks assigned.Willing and able to accept and provide objective based criticism.Observant and willing to express and adopt new ideas.Job functionsLeads application development and configuration to meet business requirements.Gathers and interprets user requirements into design specifications.Act a primary point of contact for IT incidents and requests related to Onbase and Brainware.Document actions and issues in IT Service Management tool.

Location: REMOTESalary: $40.00 USD Hourly - $50.00 USD HourlyDescription: Our client is currently seeking a IT Specialist 6 Day-to-Day Responsibilities/Workload Hands- on experience maintaining and managing FireMon Security Manager Base components on- premise and/or cloud ecosystem. Intermediate to expert experience providing detailed reporting, as directed, on the audit of firewall rules. Required Skills/Attributes Hands- on experience maintaining and managing FireMon Security Manager Base components on- premise and/or cloud ecosystem. Experience analyzing firewall configurations for optimal configurations, and network connectivity. Experienced producing continuous compliant and non-compliant analysis in support of Cybersecurity network security and change management best practices. Intermediate to expert experience providing detailed reporting, as directed, on the audit of firewall rules. Knowledge of with Remedy change request and reporting. A proactive platform administrator that appreciates the challenges of working in a dynamic environment. Desired Skills/Attributes As needed performs technical writing, create formal documentation (SOPs, reports, and architecture diagrams), and configure/operate the FireMon platform to provide reports of firewall rules reviewed, errors found, and devices configured and deployed in support of enterprise IT security requirements. Familiar with researching & identifying solutions in log files for different systems: Firewall or Unix/Linux System logs. Experience and demonstrated knowledge of Network Security, Firewall, Linux, vendors. Demonstrated knowledge of the OSI model, Linux file system, network security industry compliance, firewall packet handling, syslog, and intermediate level firewall administration. Experience analyzing and delivering customer facing information related to iptables, tcpdump, WireShark, NMAP, vulnerability scans. Ability to manage customer expectations and re-align those expectations around product functionality. Knowledge and documented experience with network and cybersecurity infrastructure technology. Familiarity, and experience administrating any of the following: Cisco, Palo Alto, Juniper, Checkpoint, and Fortinet products. Exposed to security posture and configuration compliance per NIST 800-53 and industry best practices for Cybersecurity network security products). Bachelor's degree and 3+ year of related experience Intermediate Linux & Firewall logs troubleshooting and analysis. Intermediate scripting knowledge (BASH, Perl, Python, PHP). Regularly produces technical reports and customer facing trend diagrams. Effective written and oral communication skills. Able to express technical concepts and operational details in relevant ways to non-technical audiences. Customer service oriented and mission focused. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Attention Current Employees: To submit an application for posted positions, please close this window, log into your Workday account and apply through the Career worklet.Instructions for Applicants: To be considered for one of our open positions, please complete our online employment application and submit all required attachments for each posting that is of interest. Once submitted, your application cannot be edited.If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected] or call toll-free 1-800-992-7519. This email and phone number have been created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.Job DescriptionWNET is undertaking an organization-wide digital transformation around how we engage with the audiences of the future. A central component of this transformation is taking place within the fundraising operation at WNET with the implementation of Salesforce CRM, already completed. This transition is crucial to modernizing WNET's fundraising capabilities to be able to respond to the changing media environment.The Salesforce Administrator is a key role in Development Operations and supports WNET's Salesforce CRM ongoing functionality, serving as a system administrator for the Salesforce CRM and other Salesforce platforms such as Service Cloud, Experience Cloud and Marketing Cloud. The Salesforce Administrator manages work with the Senior Salesforce Administrator and the Director of Development Operations. The Administrator is responsible for executing the day-to-day configuration, support, maintenance, and improvement of the CRM.Key responsibilities include:Serve as a system administrator for the Salesforce CRM NPSP (Non-Profit Service Pack) and other Salesforce related products such as Experience Cloud, Marketing Cloud, and CRM Analytics;Manage all basic administrative functions including user account maintenance, workflows, and other routine tasks; Coordinate the evaluation, scope, and completion of new development requests; create custom objects and workflows when required;Manage data imports and other integrations; monitor data quality and integrity;Work with leaders/managers to establish processes to support administrative, development, and change management activities;Complete regular internal system audits and prepare for upgrades when required;Assist in training of new users, and grow the Salesforce ecosystem skill set across the organization;Create Salesforce report and dashboard types;Maintain a current understanding of seasonal Salesforce releases, communicating about enhancements and suggesting ways for the organization to leverage them;Implement Salesforce upgrade releases when applicable;Work with our Salesforce Managed Services vendor and staff to resolve complex CRM related fixes and enhancements;Evaluate and integrate with Salesforce CRM third-party applications;Collaborate and work across multiple teams to define functional requirements and implement end-to-end Salesforce solutions;Additional duties as assigned.Qualified candidates will have strong customer service orientation; the ability to communicate clearly and concisely as well as to convey ideas in both technical and user-friendly language; excellent analytical, mathematical, and creative problem-solving skills; the ability to prioritize, be results oriented, self-motivated, and proactively problem solve; and demonstrated project management skills. Additional qualifications include:Minimum of four (4) years of experience as a Salesforce administrator;Proficiency with Salesforce CRM NPSP and ability to understand custom apps and objects, formula fields, use declarative tools workflows, custom views, and other content of intermediate complexity;Experience with APEX classes, Flows, API integrations is a plus;Strong understanding of Salesforce.com best practices and functionality;Knowledge of non-profit processes preferred;Proven ability to design and implement new processes and facilitate user adoption.Candidates with Salesforce.com Admin. certifications, Sales Cloud, Service Cloud and/or Developer certifications are preferred.This is a hybrid position. The WNET Group reserves the right to change and/or modify the hybrid schedule at its discretion.The WNET Group825 Eighth AvenueNew York, NY 10019-7435www.wnet.orgThe WNET Group believes that diversity is about learning from others who are not the same, and that differences such as race, ethnicity, gender, sexual orientation, socioeconomic status, age, physical abilities, religious beliefs, political beliefs, and other statutorily protected characteristics or other ideologies can enhance the work we do in public media. We believe that as a diverse and inclusive organization, recognizing the unique and multiple perspectives of our employees, we can better fulfill our mission. As a public media institution, our message is enhanced by our diverse workforce where everyone is empowered to make a difference.WNET is an Equal Opportunity/Affirmative Action Employer that does not discriminate on the basis of actual or perceived race, religion, creed, color, age, national origin, alienage or citizenship status, gender, gender identity or expression, sexual orientation, disability, pregnancy or pregnancy related condition, marital and partnership status, familial status, arrest or conviction record, union membership, status as a victim of domestic violence, stalking or sex offense, unemployment status, caregiver status, credit history, salary history, military status, predisposing genetic characteristics, an employee's or an employee's dependent's sexual and reproductive health decisions, as well as all other classifications protected by applicable laws.The WNET Group offers competitive salaries, excellent benefits, and a supportive working environment. Salary ranges are based on benchmarked nonprofit and industry related data provided by an outside consulting firm and are commensurate with skills and experience. The hiring salary range for this position is $83,000 - $90,000. Internal equity considerations will be reviewed before making a final offer.

Support all technology hardware and install upgrades.Troubleshoot any issues related to equipment.Set up and monitor video conference systems.Configure all mobile devices and image laptops/desktops.Maintain AD security and groups.Work within a ticketing system to track all issues.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.3+ years of IT experience within a Microsoft environment.Legal background is highly preferred!Experience with Windows 10/11 servers.Experience with video conferencing equipment.Strong knowledge of MS applications.

Job Description:This position range is between $25 - $27/hr ($52,000 - $56,160/year), based on experience, plus an annual sales incentive bonus. Job Purpose/Overview The primary focus of this role is to create an Unforgettable Guest Experience in accordance with Mars Retail Group brand standards, creating a world where everyone feels they belong.The Kronos Administrator is responsible for accurate timekeeping, scheduling, and training processes. They may also help support the recruitment and onboarding for new Associates.This role is responsible for role modelling and being compliant to all policies and procedures relating to operational and all food safety and quality requirements.We welcome unique personalities, just as our M&M'S brand is founded on our unique characters!*Please note that while this will primarily be a daytime position, working Sundays will be required.Key Responsibilities STORE OPERATIONSAdhere to all Standard Operating ProceduresComplete and deliver strategic schedules that are mutual to both the business and Associate needs to help ensure a healthy work life balanceIdentify and track the training and cross-training needs and gaps of the business, followed up with maintaining all proper documentationMay lead, coordinate, and facilitate the onboarding, peer and education programsResponsible for all aspects of accurate timekeeping, including maintaining integrity and functionality of the time clocks and timekeeping systemSupport leadership with requests from their direct reportsResponsible for informing leadership when re-joiners start to maintain training and quality standardsIdentify issues and patterns within Associate attendance, flagging risks to the leadership teamSupport presentation excellence to ensure all areas of the store are well prepared (neat, clean, organized, operational and safe), allowing guests to shop with easeAid to ensure the reduction of waste across all areas of the storeParticipate in auditing events to local and/or company standardsDrive Quality to achieve compliance in food regulation, local regulation and auditingGUEST EXPERIENCEChampion a "Guest comes first" attitude through the power of fun, in an environment where everyone feels they belong, with a "One for All and All for Fun" mentalityKeep the store running smoothly from an Associate scheduling perspective, which allows guests to enjoy all experiences and areas without interruptionProvide onstage support for guests and store Associates when neededPEOPLE LEADERSHIP Support the development of a fun and inclusive environment where Associates feel comfortable being their true and authentic self at work, in a "fun kind" way to bring out the best in each otherPartner with store leadership to track training for Associates to drive sales and operational objectives through engagement and productivityUphold direct conversations and feedback with peers and AssociatesMaintain confidentiality of Associates and leadership informationExemplify The Five Principles and Associate ConceptM&M'S BRAND AMBASSADOR + PRODUCT KNOWLEDGEStore representative of the M&M'S brand, store products and experiences. This includes greeting and approaching all guests with a friendly and positive attitudeAdapt approach and demeanor in real time to match the shifting demands of different situations throughout the storeMay be asked to support the brand with our classic characters in costumeInternally, advocating for equity, inclusion, and diversity, role modelling allyshipExternally, may relate the brand purpose, helping to enhance brand loyaltyBUSINESS RESULTSReview sales and operational results against business objectivesMay coordinate efforts for recruitment and Associate onboarding, supporting continual growth of the businessMonitor and take action on staffing levels in relation to trending business results, enabling a healthy labor payroll percentageActively works towards scheduling the right people in the right place at the right time to support the full store hitting all business metricsSupport outlined strategies and plans through effective communication and consistent accountabilityResponsible for upholding all Mars Retail Group policies and procedures, plus local regulation adherence, including attendance and timekeeping, food handling guidelines, Quality, loss prevention and safety/emergency proceduresSTAKEHOLDER MANAGEMENT + COMMUNICATIONEmpowered to push back on all Associate levels requests to maintain outlined ways of working and policiesResponsible for meeting deadlines related to payroll, training and schedulingCollaborate with Retail Workforce Specialist to maintain the integrity of the scheduling and timekeeping system, processes & policies and ways of workingCollaborate with others to address Associate payroll and work life balance concernsAid in strengthening connections and consensus within the store teamMay collaborate with leadership to ensure all people practices, policies and procedures are fair and consistentIntegral role in a strong and influential Store Leadership teamOther duties as assigned by the Leadership teamContext and Scope The role of the Kronos Administrator is crucial for the delivery of an Unforgettable Experience in our Retail stores, and for upholding the accuracy of timekeeping, scheduling and training processes through the administrative side of the business.Success is found in this role through independently dealing with ambiguity in a solution focused environment and working collaboratively with the leadership team and Retail Workforce Specialist, not excluding developing one's own skills.Job Specifications/Qualifications Desired Education High School Degree or equivalentKnowledge/Experience Key Experiences Desired Experience in a fast-paced environmentModerate computer IT skillsExcellent oral and written communication skillsAbility to organize and multi-task, particularly administrative dutiesKey Experiences Required HR coordinator experienceRetail experience a plusKronos or Timekeeping systemOther willingness requirements Willingness to work in an environment with loud music and bright lightsWillingness to work in an ever-changing and fast-paced environmentWillingness to step in at a moment's notice to support the team, in any way neededMars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Location: REMOTESalary: $115,000.00 USD Annually - $127,000.00 USD AnnuallyDescription: Our client is currently seeking a Workday Administrator! This is an FTE/Salaried opportunity, allowing of 100% remote work structure. Core Hiring Focus: Responsible for providing ongoing technical support and maintenance for the Workday FINS functional areas, including configuration, business processes and related security. Owns the responsibility for the Service Desk ticket queue for FINS functional tickets. Ensures that tickets are resolved in a timely manner in accordance with applicable SLAs. Gather requirements for improvements and new functionalities through collaboration with cross-functional business teams and develop the solution to meet the business needs. Evaluate existing functionalities and ensure they continue to meet the needs of the business. Monitor existing functionalities and troubleshoot and correct any errors or failures on a timely basis. Duties Include: Provide routine support for the following Workday functional areas: Procurement and Suppliers, Expense Management, Banking and Settlement, Financial Accounting (General Ledger and Reporting), Business Assets, Projects, Budgeting and Adaptive Planning, and Payroll. Support these functional areas in a production environment and be capable of independent work. Design, build, test, deploy, and support systems and processes to meet requirements while adhering to change management and establish a well-controlled systems environment by defining, documenting, and enforcing system standards. Liaise with Workday user community to access best practices. Perform Workday administrative functions including security maintenance, business process configuration, tenant configuration, data loads, and upgrades. Participate in the regular review of FIN and HCM systems projects. Provide user support services by innovating new ways to disseminate best practices and increase end user engagement. Write standard, advanced, matrix and composite reports as well as creating complex calculated fields and worksheets. Collaborate with a variety of stakeholders, including both functional and technical teams comprised of individuals at various seniority levels with different technical and non-technical backgrounds. Flexibility to meet continuously changing priorities and challenges. Provide support to end-users of the Workday platform. This includes answering questions, resolving issues, and following through on any reported or unresolved issues ensuring timely and reliable response. Setup and maintenance of technical configuration including business process workflow, custom fields, custom validations, custom reports, dashboards, and access rights. Education and Experience Required Bachelor's Degree in Information Systems, Finance, or related field. In lieu of bachelor's degree, additional years of experience will be considered. 2-4 years' experience administering SaaS tools. Experience administering Workday Finance applications. Background in identifying, designing, testing, and deploying Finance processes, procedures and best practice. Preferred Qualifications Adaptive planning exp highly preferred Experience configuring and administrating IT SaaS applications, Workday required Willingness to learn and conduct research Strong communication skills Strong organizational and time-management skills, proven ability to prioritize and deliver results on timeContact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

We are seeking a candidate with strong HRIS systems experience to join for a contract opportunity. The Workday Business Systems Analyst is responsible for ensuring the setup and configuration of all HR Technology-Workday. Manage configuration for Workday, Compensation, Advanced Compensation and Recruiting modules. This is a fully remote opportunity. The resource in this role must be able to work Eastern time hours. Contract Duration: 7 monthsRequired Skills & ExperienceStrong working knowledge of HRIS systems. Workday Ecosystems experience required.High-level understanding of business functions/end-to end processes, strategic imperatives, and project management.Strong business case mentality.Demonstrated consultative skills and ability to effectively facilitate groups to consensus. Ability to create trust and confidence quickly.Ability to exercise independent judgment and creative problem-solving techniques in a highly complex environment using leading-edge technology.Ability to communicate effectively both verbally and in writing; ability to communicate with customers, associates, and management; solid teamwork and interpersonal skills.Ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences.Strong business planning, analytical, and conceptual skills to evaluate business problems and apply knowledge to identify appropriate solutions.Well-developed organizational and time management skills; attention to detailAbility to develop and deliver training methodologies and materials.Bachelor's Degree Desired Skills & ExperienceWhat You Will Be DoingDaily ResponsibilitiesActs as Systems Administrator for HR technology, which may include HRMS, ATS, Talent Management and HR Portal technology (telephony, case management, knowledge management) by addressing system problems and enhancing system functionality.Partners with Stakeholders which may include HR, associates, and vendors to determine strategic needs, defines functional/technical specifications, troubleshoot issues, and implement initiatives.Utilizes complex reporting tools to develop, document and monitor cross-process data integration points in future-state business process designs, facilitate resolution of misalignment across process areas.Supports teams in identification, analysis and implementation planning of optimizing design, cleansing legacy data, and prioritizing conversion of integrated data.Develops and manages the business process designs and accuracy of associate information such as company data, location data, position data, custom fields, parent/child relationship, etc.Operates as the key liaison with the HR, Accounting/Finance, Internal/External Auditors for SOX compliance issues or new company, locations, departments, etc. set up.Develops and manages the audit process for associate information; work directly with the HR, Benefits, Payroll, Accounting/Finance, IT management teams to provide data integrity, consistency, and reliability throughout the organization.Develops recommendations for process improvements related to data utilization and maintenance.Performs testing responsibilities, including reviewing specifications, creating test scenarios, and overseeing testing of the system.Manages deployment and testing of system patches/new releases.Provides system updates and enhancement recommendations to Stakeholders.Provide and maintain associate training materials.Responsible for developing, implementing, and maintaining associate master data standards and appropriate legal compliance and company policy.Serves as Tier 2 Specialist to resolve complex technical issues raised by associates and managersMaintains and develops a strong working relationship with business owners as a process advocate.Maintains appropriate issue tracking and manage issue resolution process. Supports the development of specific actions and recommendations to mitigate risk and resolve outstanding issues.Creates, maintains, and delivers status reporting for related project activities to key stakeholders.Performs related duties as assigned.Best Regards,Kshitija Karpate | SENIOR RECRUITMENT LEAD - DIRECT HIREOFFICE (678) 855-7388EMAIL [email protected]

Job Description Division/Unit: Information Technology DepartmentCS Title: Community CoordinatorPosition Title: Database Administrator Salary Range: $72,779 - $95,735 Position Summary: The New York County District Attorney's Office (DANY) has an opening for a full-time Database Administrator in its Information Technology (IT) Department. Working with a Senior Database Administrator, the Database Administrator will be responsible for the management and maintenance of Microsoft SQL environment here at DANY. Responsibilities include but are not limited to: Administration of Microsoft SQL Server includes, but is not limited to: Log Shipping, Stored Procedures, Indexes, SQL Jobs, Alerts, managing security, monitoring performance, etc. Working closely with development team on fine-tuning stored procedures, queries, and application access to databases (.Net). Updating and patching Windows SQL Servers as needed. Works with senior database administrators and shares daily responsibilities. Works closely with the Intranet Development team to rollout new features and applications DANY-wide. Provide accurate updates on projects, change control requests and operational issues in the environment. Perform related tasks as assigned. Preferred Requirements/Skills: Microsoft certifications. Comprehensive understanding and proficiency with the features and functions of Microsoft SQL Server 2012 and up. Windows experience in Active Directory and basic understanding of networking as it relates to SQL Working knowledge of SQL Server Reporting Services (SRSS). Working knowledge of clustering technologies in both physical and virtual configurations. Experience with managing multiple databases over multiple servers. How to Apply: Apply with a Cover Letter and Resume. Hours/Shift: Monday - Friday, 9:00 am - 5:00 pm. Additional Information: Current office employees: To be eligible for a transfer or promotion, staff must have already served at least 1 year in their current position and be in good standing. In addition, must meet the minimum qualifications of the position. Looking for candidates that could commit to two (2) years to the hiring Unit. Authorization to work in the United States is required for this position. Minimum Qualification Requirements: A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or Education and/or experience which is equivalent to \"1\" or \"2\" above. However, all candidates must have at least one year of experience as described in \"1\" above. Public Svc Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/ . Residency Requirement: City Residency is not required for this position.The New York County District Attorney's Office is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.About Us The New York County District Attorney's Office serves and protects the People of New York through the fair administration of justice, without fear or favor. The Office's professional staff perform a variety of key functions, including supporting the Trial, Investigation, and Appeals Divisions, as well as other prosecution support and office functions. Our support staff receive a competitive salary and a generous benefits package, as well as unparalleled opportunities for professional development.The New York County District Attorney's Office is an Equal Opportunity Employer, committed to recruiting and retaining a diverse and culturally responsive workforce. Given the diverse nature of our community, the ability to work with people of different backgrounds is critical. The Office seeks to have a staff that reflects the diversity of the community that we serve. To that end, all applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.About the Team The Professional Staff Recruitment Team at DANY supports the Office's initiatives to have a staff that reflects the diversity of the community that we serve. We seek employees that are interested in a career in the public sector and will support the Office's initiative of Moving Justice Forward.For questions or inquiries, please contact [email protected].

Opportunity DetailsFull Time NYC HHC COB000001010 Systems Administrator New York, NY Outcomes. Delivered.Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide. For example, our technology:Facilitates access to nutritious food for children of mothers participating in the WIC programSupports first responders in reducing opioid overdoses within their communitiesEmpowers colleges and universities to identify and thwart financial aid fraudEquips teachers with valuable insights to identify students requiring additional supportEnhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayersWith a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy. We're more than a technology company -- we're an outcomes company. We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve. We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place. Voyatek is seeking applicants to occupy the position of Systems Administrator within our NYC Health & Hospitals Corporation (NYC HHC) team located in New York, NY.Key Responsibilities: Under the direction of the Director or Manager of End User Innovations, the IT Systems Administrator, Jr. - Special Projects is responsible for administration of data and systems for end user device deployments, technical lead of the Special Deployment team, ensuring configuration standards are met in alignment with of New York City Health + Hospitals mission critical goal of providing service excellence in patient care.Develop an understanding and use of system management tools, utilizing Jamf, Apple Business Manager, Workspace One, Google Workspace, Nexthink, Device Automation, Enterprise Connect and additional technologies.Develop an understanding of the infrastructure systems that support the environment, Active Directory, Network infrastructure etc.Responsible for administering systems and maintaining servers used to support the end user devices environment.Appropriately plan and scope the required evaluation and testing required for establishing standard hardware and software for use within the environment.Administering of systems used to support the end user devices as related to special project deploymentsEnsure data records are updated and maintained correctly within data sources and support systemsAssist with the planning and testing the required configuration profiles to configure the devices as needed.Troubleshooting hardware, software and associated peripherals throughout the enterprise.Proactively identifying any ongoing device issues, observing reoccurring incident trends.Coordination of device operating system upgrades, ensuring notifications are sent out about scheduled downtime required to complete the upgradesAssist with the testing of system and application updates for device deployments leveraging service automation tools.Escalation point of Special Project technicians to investigate and troubleshoot any issues identifiedProviding direct, over the phone or remote troubleshooting of end user devices and coordinate with local technical staff as appropriate to resolve issues in a timely fashion.Use diagnostic tools to troubleshoot problems associated with the infrastructure, workstation hardware or software and applications, leveraging tools capabilities and methodologies to resolve problems.Attend and collaborate in meeting with vendors and other NYC Health + Hospitals departments as requiredRequired to travel to the various facilities within the five boroughs to provide onsite support to resolve escalated issues.Where and when restoration activities are beyond the scope, escalate within the End User Innovations team to have the issue resolvedFollow through to ensure that escalated items are resolved.Performs walkthroughs of the facilities to validate and physically verify the location of supported equipmentResponsible for ensuring that documentation is completed for installation process and procedures and that it's disseminated to the required support staff.Performs general preventative and remedial maintenance tasks on servers, end user devices and any other authorized peripheral equipment.Performs work in compliance within specified warranty requirements and returns defective equipment/parts to maintenance inventory, document customer repairs, maintains and restocks assigned parts inventoryAccurately and promptly record incidents and service request ticket work logs and service restoration activities in the incident management system with the date, time and restoration activities summariesMaintains, follows and consistently demonstrates a general knowledge of EITS and New York City Health + Hospitals guidelines, processes, practices and proceduresPreparing and willing to do any other reasonable and lawful instruction and task on time and correctlyManaging time efficiently, effectively, set priorities appropriately, schedule calls, able to maintain professional demeanor under stress and operates within the standard operating proceduresAdhering to attendance and timesheet policy standardsA Systems Administrator, is responsible for overseeing the maintenance and security of company intranets and computer systems. Their duties include installing antivirus or malware protection software, responding to employee concerns or drafting documents to help employees use computer systems and coordinating with company leadership to determine new technologies that could enhance their company's computer systems.General tasks and responsibilities will include:System Administrators identify any problems in the system, anticipate potential issues and repair systems and software when necessary. Other duties and responsibilities may include:Setting up new users and giving them access to the intranetManaging and maintaining the file serversOperating the firewall for the organizationMonitoring the internet connection for security risksEmploying the latest security protocolsMonitoring the local area network (LAN) for threats or errors Qualifications: A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; andFive (5) years of progressive, responsible experience in the field of data processing, computer systems, and applications.Operations Specialty requires supervisory experience (5 years).Network Services requires a telecommunications background and experience.Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; orA satisfactory equivalent combination of training, education, and experience. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $106.00 to $116.00.If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

About NYC Health + Hospitals:Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Work Shifts:9:00 A.M - 5:00 P.M (Alternate Work Schedule May Be Required)Job Description:Purpose:The Operations Director, under the direction of senior hospital administration, serves as an integral part of a multidisciplinary team, administering and overseeing the daily operations of the Laboratory Department and ensures the delivery of patient-centered, cost effective quality care, and a culture of safety across the continuum of care. Ensures optimal utilization of resources and compliance with clinical laboratory standards, resulting in improved outcomes and patient experience.Specific Duties and Responsibilities:The Operation Director, Laboratory is responsible for:Leads the day-to-day operations of the laboratory through effective planning, organizing, prioritizing and evaluating of operational activities. Ensures alignment with the System's mission, values, and business goals and performs daily rounds in the laboratory to provide supervision and assess the overall effectiveness of operations.Partners with senior leadership, clinical staff, and other key stakeholders, to advance the Laboratory's programs and initiatives, and monitors the impact and effectiveness of the laboratory programs.Participates in collaboration with the Clinical Laboratory Director and/or Blood Bank Laboratory Director, sets the department's objectives, operational and financial performance goals, monitors staff and resource utilization, overtime and laboratory workload on an ongoing basis and makes staffing adjustments to achieve departmental goals and objectives.Ensures the ongoing review of existing laboratory policies and standard operating procedures to identify gaps or discrepancies and implement revisions, as necessary, to support quality control and risk management.Serves as a principal advisor and key resource to senior leadership, clinical staff, and other appropriate parties on all matters pertaining to laboratory services, relevant regulatory requirements, and other factors relating to clinical excellence.Monitors and reviews departmental safety data and presents key findings to the Environmental Health and Safety Officer and other appropriate parties and collaborates with staff to create strategies and recommendations for interventions and appropriate control measures.Oversees the timely and comprehensive investigations of accidents and appropriate reports to local, state and federal public health and regulatory agencies. Makes recommendations for action plans for the prevention of accidents and to determine containment and control measures to foster a culture of safety for patients, staff and visitors.Prepares and/or actively participates in the development of the laboratory fiscal year budget and allocation of funds and ensures operations run within budgetary guidelines.Oversees processes governing the operation and maintenance of all laboratory equipment, instruments and supplies. Ensures equipment needs are met, participates in the selection of new equipment, and follows safety and quality management standards, including allotment of sufficient space for performance of laboratory tasks by staff.Ensures selection of qualified laboratory personnel and ongoing maintenance of documentation regarding staff licensure and credentials and keeps complete and accurate documentation.Establishes an environment conducive to continuing education for staff and assists in the development of in-services, training programs and activities, and coordinates orientation, training, and guidance to staff to support the continuity of care.Oversees performance assessment and management, participates in selection and disciplinary activities and works with Labor Relations to enforce H+H policies. Ensures ethical standards of performance conduct in the performance of all duties by laboratory staff.Maintains an effective working relationship with all regulatory and accrediting agencies and ensures appropriate coordination of audits and inspections, including the timely submission of corrective action plans and implementation of corrective actions, when required.Participates in internal/external quality assurance/performance improvement (QA/PI) activities, programs, training, and relevant health care events, as required. Oversees and drives ongoing quality system assessment and improvement activities, identifies problems and recommends standard, cost-effective measures and improvements. Promotes effective interdepartmental relationships through consultation with other departments as needed to collaborate in patient care and performance improvement activities and represents the laboratory in hospital wide committees to provide a comprehensive approach to clinical laboratory service delivery.Ensures ongoing compliance and maintenance of the NYC Health + Hospitals policies and procedures with national standards and other applicable external regulatory requirements, guidelines and accreditation authorities as well as safety and quality management standardsPerforms other related duties, as directed.Perform all duties in alignment with the mission, vision, values, and behavioral expectations of NYC Health + HospitalsMinimum Qualifications:1. Holds and maintains a Clinical Laboratory Technologist License issued by the New York State Education Department (NYSED) and meets one of the qualification requirements of a laboratory supervisor as outlined in Title 10, Section 58-1.4 of the New York Public Health Law; and2. Master's degree from an accredited college or university in Biology, Medical Technology, Clinical Laboratory Sciences or a related field; and five (5) years of experience overseeing laboratory operations, creating and establishing laboratory programs and reviewing and interpreting safety data, in a hospital or health care setting, three (3) years of which must have been in a responsible administrative, managerial or supervisory capacity; or3. Bachelor's degree from an accredited college or university in one of the fields described in "2" above; and, seven (7) years of laboratory experience as described in "2" above, five (5) years of which must have been in a responsible administrative, managerial or supervisory capacity; or4. A satisfactory equivalent of education, training, and experience. However, all candidates must be licensed and currently registered by the NYSED to practice as a Clinical Laboratory Technologist and meet one of the qualification requirements of a laboratory supervisor, as described in "1" above.NYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs