Maintenance Worker Salary in Montgomery, AL

What you'll do atPosition Summary...Why do people love shopping for fresh food at Sam's Club? Our members tell us one of the biggest reasons is our hard-working and happy-to-help fresh food associates. Join our meat team and you won't just cut meat, you'll make important decisions about the quality, packaging, and display of our meat items for our members to eat and feed to their families. Your attention to detail and steady hand all work together to sell a quality product to our members. Work in our meat department and you'll be on the front-lines of customer service-your smile can make the difference between a good shopping experience and a great one. Be a part of a team that offers customers more of what they love, for less. You will sweep us off our feet if:• You thrive in fast-paced environments• You're a multi-tasker at heart• You keep member satisfaction as your top priority• You can stand for long periods of time while assisting members quickly and accurately• You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellenceYou will make an impact by:• Maintaining a positive attitude by smiling, greeting and thanking members • Providing exceptional customer service to members across the club as needed, answering any questions they may have• Maintaining a clean, neat, and member-ready areaThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Be a Team Member: Collaborates with other associates to build a strong meat team; communicating with the members of the team; and being flexible to the needs of the business to work in other areas.Be an Expert: Demonstrates knowledge of business on the floor, backroom operations, product safety standards, sanitation guidelines, inventory management, and the operation, maintenance, and sanitization of equipment; preparing (for example, cutting, grinding, wrapping, trimming) meat products according to established standards; cutting boneless meat products; and maintaining product quality standards.Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.Be an Owner: Ensures commitment to operational excellence, maintaining work area according to company policies and procedures; ensuring quality and date control standards for meat products; securing fragile and high-shrink merchandise; eliminating waste; assisting members with purchasing decisions; and ensuring merchandise is properly packaged, labeled, and stored in accordance with company policies and procedures.Be a Talent Ambassador: Being an advocate for the department and the club by valuing the member's experience in meat area and modeling high quality service and products; executing the basics at highest possible level of quality; and exhibiting energy, commitment, and passion for the work.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position. Must be 18 years of age or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Primary Location...1050 OGDEN AVE., MONTGOMERY, IL 60538-0000, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

What you'll do atPosition Summary...Why do people love shopping for fresh food at Sam's Club? Our members tell us one of the biggest reasons is our hard-working and happy-to-help fresh food associates. Join our meat team and you won't just cut meat, you'll make important decisions about the quality, packaging, and display of our meat items for our members to eat and feed to their families. Your attention to detail and steady hand all work together to sell a quality product to our members. Work in our meat department and you'll be on the front-lines of customer service-your smile can make the difference between a good shopping experience and a great one. Be a part of a team that offers customers more of what they love, for less. You will sweep us off our feet if:• You thrive in fast-paced environments• You're a multi-tasker at heart• You keep member satisfaction as your top priority• You can stand for long periods of time while assisting members quickly and accurately• You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellenceYou will make an impact by:• Maintaining a positive attitude by smiling, greeting and thanking members • Providing exceptional customer service to members across the club as needed, answering any questions they may have• Maintaining a clean, neat, and member-ready areaThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Be a Team Member: Collaborates with other associates to build a strong meat team; communicating with the members of the team; and being flexible to the needs of the business to work in other areas.Be an Expert: Demonstrates knowledge of business on the floor, backroom operations, product safety standards, sanitation guidelines, inventory management, and the operation, maintenance, and sanitization of equipment; preparing (for example, cutting, grinding, wrapping, trimming) meat products according to established standards; cutting boneless meat products; and maintaining product quality standards.Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.Be an Owner: Ensures commitment to operational excellence, maintaining work area according to company policies and procedures; ensuring quality and date control standards for meat products; securing fragile and high-shrink merchandise; eliminating waste; assisting members with purchasing decisions; and ensuring merchandise is properly packaged, labeled, and stored in accordance with company policies and procedures.Be a Talent Ambassador: Being an advocate for the department and the club by valuing the member's experience in meat area and modeling high quality service and products; executing the basics at highest possible level of quality; and exhibiting energy, commitment, and passion for the work.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position. Must be 18 years of age or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Primary Location...1080 EASTERN BLVD, MONTGOMERY, AL 36117-1919, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Visa sponsorship not available.Cognizant is seeking a Deskside Support Technician Level 3 in Huntsville, AL. Role DescriptionThis position requires a blended skillset of intermediate to advanced technical skills to support end-user services including hardware, software, applications, printer support, vendor management, procurement, as well as supporting network, server, automation, and data storage infrastructure. Technician will be heavily involved in projects throughout the facility, many of which cannot be completed during production hours. Should have good interpersonal, communication, administrative and document.Contracting at Cognizant will see you working with the world's leading companies to improve everyday life. Unlike many IT gigs, Cognizant's unique consultative approach will see you help clients envision, build and run more innovative and efficient businesses with the latest tech, not just deliver a standard project.Headquartered in the U.S., Cognizant serves 177 of the Fortune 500, and has enjoyed consecutive years of growth, so you'll never be short of finding your next gig with them. Plus you'll enjoy many of the perks you'd expect from one of the most admired companies in the world. Skills & Requirements• Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification• Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)• TCP/IP, DHCP, Subnetting, VLAN, POE• Experience with packet capturing, example: Wire Shark• Network maintenance, support and refresh• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution• Data Center (Server Room) Management• Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)• Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution• Server Management• Knowledge of DHCP, DNS, Print Server, File Shares, Microsoft SCCM• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution• Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS• Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware• Critical plant floor hardware support• First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME's)• Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management• Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time• Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment• Strong team worker with professional demeanor and strong ethics• Good written and oral communication skills are required• Experience with remote control tools and remote support (off-site)• Ongoing support of various Manufacturing computer systems• Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects• Change Management process• Experience or knowledge of CRAC/HVAC Units and UPS preferred• Experience using a ticket management system for work prioritization and daily workload management• ITIL, CCNP, CCIE, CCNE and/or MCSE certifications are desired• Experience and/or knowledge of PLC's a plus.• Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition)• Knowledge of iGear, Kepware, or other machine data gathering tools• SQL Server database administration (backups, security, monitoring, etc.)• Manage storage and backup systems• Previous experience supporting a large corporate, manufacturing environment• Experience working with VMware vSphere• 3 to 5 years of experience performing Level 3 responsibilities• Knowledge of Cisco Voice over IP hardware/software/server operation/configuration• Experience on InTune/iPhone support is an in advantageBenefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?As Cognizant's chosen recruitment partner we have this role exclusively, so you will work with a professional recruiter who has intimate knowledge of Cognizant, the role, the Information Technology industry and market trends. Your Hays recruiter will lead you through a thorough screening process to understand your skills, experience, needs, and drivers and so can keep you in mind when future gigs like this come up with Cognizant. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1160966 - Web Admin

What you'll do atPosition Summary...What you'll do...Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-servicetechnology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting thecompany's products and services.Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals andfeedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies andprocedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility and organizes and maintains the salesfloor by utilizing equipment, merchandising, and completing paperwork, logs, and other required documentation according to company policies andprocedures.Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for forklift spotting andhandling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations tomanagement.Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handlingclaims and returns; zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removingdamaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securingfragile and high-shrink merchandise.Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according tocompany policies and procedures; merchandising area categories; and stocking, zoning, and cleaning all departments.Oversees the picking and staging of club pick up orders throughout the day; and ensuring products are selected and staged according to companypolicy and procedures.Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers,and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying andaddressing improvement opportunities.Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding,and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy;and assisting management with correcting ethical and compliance issues and problems.Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities;coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; andmodeling and helping others with how to adapt to change or new challenges.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Must be 18 years of age or older.6 months retail experience AND 6 months customer service experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of othersPrimary Location...1050 OGDEN AVE., MONTGOMERY, IL 60538-0000, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Instructional Systems DesignerWe're looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of "getting people the care they need when they need it." Over the last 30 years, our company has established itself as the market leader in managed care for the workers' compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it. Salary Range: 55,700.00 - 83,500.00 SalaryThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 55,700.00 - 83,500.00 SalaryBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! Generous paid time off, 8 company holidays, and 2 personal days per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Referral program Healthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY:The Instructional Systems Designer analyzes, recommends, develops, and supports innovative instructional solutions to meet a variety of educational needs using appropriate technology, grounded in educational theory and instructional design. Creates standard and custom training programs in multiple modalities, including traditional instructor-led courses, virtual (webinar) courses (synchronous and asynchronous distance learning), self-paced course materials, multi-media e-learning courses, and training programs that support end-user programs. GENERAL DUTIES & RESPONSIBILITIES: Follows best practices in technical development to ensure a consistent development process. Design and develop blended learning curriculums, courses, facilitator guides, job aids, software simulations, and criterion-based assessment tools to enable learning of new technology initiatives and solutions Designs effective instructional materials, interactions, simulations, and assessments to support the required instructional strategy. Author eLearning lessons, storyboards, exercises and supporting material either independently or in collaboration with other content developers and/or subject matter experts Will work closely with One Call stakeholders and subject matter experts to analyze learning and performance objectives and instructional strategies and solutions Responsible for analysis, design, development, implementation and evaluation and ongoing maintenance of training programs and course materials. Responsible for management, coordination, and troubleshooting of learning management systems/training portals, and training related websites and applications, including communication with internal and external users. Develop a solid understanding of One Call products and processes to complete tasks. Additional duties as assigned.EDUCATIONAL AND EXPERIENCE REQUIREMENTS:Bachelor's Degree required (in Instructional Design preferred), or equivalent work experience. Instructional Design or e-Learning Development Certification, Technical Writing, Web Design and Development, or the equivalent combination of education, training, and work experience. Contact or call center systems curriculum design experience preferred. Experience organizing complex information and content into a coherent and logical outline and narrative Experience with eLearning authoring tools: Captivate or comparable tools for developing interactive learning experiences Proven experience applying Adult Learning Theory to create courseware, including identifying learning objectives and outcomes, course scripts, and course storyboards Strong communication skills, especially written; able to translate complex concepts into appropriate language for a wide range of learners with varying backgrounds Experience using ADDIE development methods Most importantly, a passion for systems analysis, technology, and learning Reviews and accurately interprets technical documentation including use case scenarios, functional specifications, system specifications, and technical specifications as they pertain to course development. Follows best practices in project management to develop and track project schedules using a consistent project management methodology Uses current and state of the art tools and technologies for the development, maintenance, production, and distribution of multi-media training materials / web-based training content. GENERAL KNOWLEDGE, SKILLS & ABILITIES:Thorough knowledge of instructional design principles and methodology. Understanding of adult education concepts. Practical experience using information design and mapping concepts. Experience managing learning in an LMS, Cornerstone preferred. Ability to complete voice narrations for learning modules. Skill in preparation of course material for all training modalities (written manuals, online content, etc.). Skill in developing training assessments that effectively measure learner comprehension and evaluations for feedback to make improvements based on results. Project management skills, including scope definition, risk assessment, estimating, and reporting; ability to prioritize and complete tasks; strong time management skills with a proven ability to meet deadlines. Written and verbal communication skills, including editing course content for correct punctuation, syntax, and grammar. Creativity and an aptitude for graphic and visual design appropriate to the business environment and training audience. Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally. Flexibility, versatility, dependability. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with the Microsoft Office Suite. Collaboration expedience with training department management to define resource requirements. Proficiency in providing verbal and written status updates for projects as required. Takes a lead role in developing a strategy, managing, and administering learning management systems/training portals, and training related websites and applications (i.e. - intranet, extranet). Skill using development tools and technologies. Expert skill level with all development tools and technologies. Works with minimal supervision. Typically requires a minimum of 1-3 years of experience in instructional design, course development, technical communications, or a related field. PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear. The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height). Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus The work environment utilizes florescent lighting; noise level is moderate. The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload. Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position. Please be advised this job description is subject to change at any time.