Wait Staff Salary in Miami, FL

WHO WE ARE Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!WHO WE NEED You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team.WHAT YOU CAN EXPECT TO DO Treat each patient and customer with the highest level of compassion & care. Perform basic to intermediate nursing care tasks, patient monitoring, and treatments. Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients. Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications. Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy. Contribute as a team member to incoming outpatient care and ongoing inpatient care. Participate in giving and receiving patient rounds to ensure continuity of care. Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer. Collect samples and perform diagnostic tests including in-house & point-of-care tests and diagnostic imaging. Assist in setting-up, performing, monitoring sedation and surgical anesthesia with LVT or DVM supervision. Perform nursing care tasks such as placing and maintaining urinary catheters and nasal oxygen tubes, and Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques. Work alongside veterinary nurses as a vital member of the nursing care team. Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as veterinary technician credentialing, trainer role, community outreach, and leadership. Veterinary Assistants can additionally (where permitted by law): Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk. Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization. Perform advanced diagnostic techniques including ultrasonography and paracentesis, Participate in formulating treatment, anesthetic, and nursing care plans. Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as a trainer role, coordination of care, community outreach, and leadership. WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: Industry-leading compensation We build our hospitals from scratch. You'll be using all of the latest equipment and technology. Generous employee pet discount Referral rewards - tell your friends why they should come work for VEG too! Health, Vision, and Dental Insurance 401K w/ company match Paid parental leave - up to 10 weeks of paid leave at 100% of regular salary Unlimited Continuing Education opportunities - we want to help you grow in your career! Flexible work schedules for a true work-life balance Growth potential Groceries sent to the hospitals weekly for the staff to enjoy, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

WHO WE ARE Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!FOCUS To apply a patient-centered approach while performing treatments, making patient assessments, and all other aspects of patient care. This role will promote learning and growth as an emergency veterinary technician, providing opportunities for advancement towards a Veterinary Technician Specialist certification and participating in the coordination of care. Veterinary technicians autonomously function using critical thinking and leadership to carry out patient treatment plans in coordination with the veterinary team.WHO WE NEED You are a credentialed veterinary technician. You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team.WHAT YOU CAN EXPECT TO DO All clinical team members: Treat each patient and customer with the highest level of compassion & care. Perform basic to intermediate nursing care tasks, patient monitoring, and treatments. Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients. Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications. Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy. Contribute to incoming outpatient care and ongoing inpatient care. Participate in giving and receiving patient rounds to ensure continuity of care. Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer. Collect samples and perform diagnostic tests including in-house & point-of-care tests and diagnostic imaging. Perform nursing care tasks such as placing and/or maintaining urinary catheters, nasoenteral tubes, nasal oxygen tubes, chest and abdominal tubes. Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques. Veterinary technicians additionally perform: Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk. Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization. Perform advanced diagnostic techniques including ultrasonography and paracentesis, Participate in formulating treatment, anesthetic, and nursing care plans. Conduct treatments using clinical decision-making skills according to protocolized plans. Aid in managing patient care workload to ensure the patients are receiving uncompromised care. Coach and guide veterinary assistants and veterinary nurses to perform clinical tasks to maintain standards of care and encourage growth. Collaborate and share knowledge with teammates to ensure optimal patient care. Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as VTS certification, trainer role, coordination of care, community outreach, and leadership. WHAT YOU NEED High school diploma or equivalent Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice. Veterinary technician specialist (VTS) certification will receive additional considerations in practice role and compensation. Basic computer skills to use practice management, electronic medical record, and collaboration software. 1+ years of experience in a veterinary technician role. Experience in emergency or specialty medicine preferred. Excellent communication skills (written, verbal and electronic) with the team and with customers Fine motor skills adequate for utilizing hospital equipment necessary daily such as syringes, electric clippers, computers, surgery instruments, monitors, diagnostic equipment, etc. Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance. WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: Industry-leading compensation Something new every day - you'll never be bored in emergency medicine We build our hospitals from scratch. You'll be using all of the latest equipment and technology. Generous employee pet discount Referral rewards - tell your friends why they should come work for VEG too! Health, Vision, and Dental Insurance 401K w/ company match Paid parental leave - 10 weeks of paid leave at 100% of regular salary Unlimited Continuing Education opportunities - we want to help you grow in your career! Flexible work schedules for a true work-life balance Growth and relocation potential Groceries sent to the hospitals weekly for the staff to enjoy, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

WHO WE ARE Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!FOCUS To apply a patient-centered approach while performing treatments, making patient assessments, and all other aspects of patient care. This role will promote learning and growth as an emergency veterinary technician, providing opportunities for advancement towards a Veterinary Technician Specialist certification and participating in the coordination of care. Veterinary technicians autonomously function using critical thinking and leadership to carry out patient treatment plans in coordination with the veterinary team.WHO WE NEED You are a credentialed veterinary technician. You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team.WHAT YOU CAN EXPECT TO DO All clinical team members: Treat each patient and customer with the highest level of compassion & care. Perform basic to intermediate nursing care tasks, patient monitoring, and treatments. Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients. Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications. Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy. Contribute to incoming outpatient care and ongoing inpatient care. Participate in giving and receiving patient rounds to ensure continuity of care. Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer. Collect samples and perform diagnostic tests including in-house & point-of-care tests and diagnostic imaging. Perform nursing care tasks such as placing and/or maintaining urinary catheters, nasoenteral tubes, nasal oxygen tubes, chest and abdominal tubes. Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques. Veterinary technicians additionally perform: Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk. Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization. Perform advanced diagnostic techniques including ultrasonography and paracentesis, Participate in formulating treatment, anesthetic, and nursing care plans. Conduct treatments using clinical decision-making skills according to protocolized plans. Aid in managing patient care workload to ensure the patients are receiving uncompromised care. Coach and guide veterinary assistants and veterinary nurses to perform clinical tasks to maintain standards of care and encourage growth. Collaborate and share knowledge with teammates to ensure optimal patient care. Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as VTS certification, trainer role, coordination of care, community outreach, and leadership. WHAT YOU NEED High school diploma or equivalent Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice. Veterinary technician specialist (VTS) certification will receive additional considerations in practice role and compensation. Basic computer skills to use practice management, electronic medical record, and collaboration software. 1+ years of experience in a veterinary technician role. Experience in emergency or specialty medicine preferred. Excellent communication skills (written, verbal and electronic) with the team and with customers Fine motor skills adequate for utilizing hospital equipment necessary daily such as syringes, electric clippers, computers, surgery instruments, monitors, diagnostic equipment, etc. Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance. WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: Industry-leading compensation Something new every day - you'll never be bored in emergency medicine We build our hospitals from scratch. You'll be using all of the latest equipment and technology. Generous employee pet discount Referral rewards - tell your friends why they should come work for VEG too! Health, Vision, and Dental Insurance 401K w/ company match Paid parental leave - 10 weeks of paid leave at 100% of regular salary Unlimited Continuing Education opportunities - we want to help you grow in your career! Flexible work schedules for a true work-life balance Growth and relocation potential Groceries sent to the hospitals weekly for the staff to enjoy, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

WHO WE ARE Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!WHO WE NEED You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team.WHAT YOU CAN EXPECT TO DO Treat each patient and customer with the highest level of compassion & care. Perform basic to intermediate nursing care tasks, patient monitoring, and treatments. Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients. Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications. Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy. Contribute as a team member to incoming outpatient care and ongoing inpatient care. Participate in giving and receiving patient rounds to ensure continuity of care. Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer. Collect samples and perform diagnostic tests including in-house & point-of-care tests and diagnostic imaging. Assist in setting-up, performing, monitoring sedation and surgical anesthesia with LVT or DVM supervision. Perform nursing care tasks such as placing and maintaining urinary catheters and nasal oxygen tubes, and Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques. Work alongside veterinary nurses as a vital member of the nursing care team. Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as veterinary technician credentialing, trainer role, community outreach, and leadership. Veterinary Assistants can additionally (where permitted by law): Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk. Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization. Perform advanced diagnostic techniques including ultrasonography and paracentesis, Participate in formulating treatment, anesthetic, and nursing care plans. Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as a trainer role, coordination of care, community outreach, and leadership. WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: Industry-leading compensation We build our hospitals from scratch. You'll be using all of the latest equipment and technology. Generous employee pet discount Referral rewards - tell your friends why they should come work for VEG too! Health, Vision, and Dental Insurance 401K w/ company match Paid parental leave - up to 10 weeks of paid leave at 100% of regular salary Unlimited Continuing Education opportunities - we want to help you grow in your career! Flexible work schedules for a true work-life balance Growth potential Groceries sent to the hospitals weekly for the staff to enjoy, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Bascom Palmer Eye Institute has an exciting opportunity for a Regional Director, Satellite Practice to work in Miami. The incumbent in this position directs administrative and clinical services for multiple satellite practices within a defined area. This role establishes standards for the practices, monitors the quality of patient care, oversees operations of all practices, and ensures practices operate according to established standards. Key job duties include, directing fiscal planning, accounting, patient accounting, budget and audits, disbursements, personnel management, space planning and management, inventory control, and assisting directors with physician issues. The incumbent in this position assumes responsibility for the successful management and oversight of all service areas within the assigned satellite offices.CORE JOB FUNCTIONSDevelops operational plans and provides regular reports to leadership on the status of the satellite office activities in relationship to its annual operational plan.Develops and implements a comprehensive plan to improve patient access to physician and hospital services.Optimizes the patient flow assuring exceptional customer service and patient satisfaction.Establishes policies to appropriately and effectively support high quality and cost-effective patient care.Resolves all patient, physician, staff complaints in accordance with the satellite office and University policies.Works with all UM Heath System clinical sites to assure coordination of services, program development, and optimal integration of services and inter-working relationships.Initiates, manages, and monitors appropriate interventions to ensure compliance with JACHO and licensure requirements.Reviews and acts on regulatory agency reports, and keeps leadership informed.Ensures satellite office compliance with all regulatory requirements, including obtaining and maintaining credentials, certifications, and accreditations needed for operations.Develops and maintains relationships with external constituencies, including working with Development to successfully develop major donors.Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.Actively Manages Outpatient Clinic Daily Operations and EnvironmentMonitors service productivity using organization/industry standards to improve operational efficiency and effectiveness and patient outcomes.Conducts regular purposeful rounds of outpatient clinical facilities to evaluate patient wait time, identify bottlenecks and service gaps, and reassign staff when indicated.Establishes daily huddles in the various clinics to engage faculty/staff in patient volume, staffing, and patient experience issues and attends huddles regularly.Collaborates with educators and medical directors of service and providers to evaluate effectiveness of standard technician work protocols.Coordinates facilities and equipment maintenance and upgrades, as necessary. Participates in the design and development/renovation of space for the business unit as needed including ordering appropriate equipment and instruments. Develops and coordinates action plans for continuous technology improvement in collaboration with the Medical Director of Technology Innovation and Medical Director of Imaging Services.Serves as resource to faculty regarding clinic operation and workflow.Organizes a monthly recorded virtual meeting for all clinical staff to join in with presentations and discussions of initiatives to improve clinical operations. Provides a written monthly executive summary to be used by leadership of BPEI and UHealth on Clinical Operations improvement initiatives.Workforce Supervision and Structure: Hires, evaluates, promotes, counsels, and terminates, employees based on objective measures. Collaborates with teams to plan and provide appropriate staffing based on established ratios. Presents the daily staffing plan after personal review. Maintains accurate records regarding staff absences, call-off shifts, and monitors bi-weekly overtime trends.Develops and oversees staffing operations to ensure advance schedule review and appropriate resource distribution. Manages staffing and scheduling according to established ratios.Monitors, or designates a site manager to monitor, employee attendance relative to UHealth "Attendance Standards" and "Sick Time" policy. Confers with HR to counsel employees if questionable attendance has negative impact on operations, colleagues, and the quality of service provided to customers.Supports implementation and administration of staffing and scheduling software and uses it to assign/redistribute staff to maximize productivity. Oversees development of critical pathways for staff to be assigned/reassigned based on service, technician skill, and daily volume to support streamlined operations.Conducts monthly staff meetings: develops agenda, which includes patient experience data, records attendance, documents discussion summary, and distributes minutes to team members.Technician Performance and Professional Development Develops ophthalmic technician staff education and mentoring program in alignment with clinical operation needs.Implements and continuously evaluates technician practices related to virtual care: pre-visit intake, access to CareEverywhere, ensuring patient access to video visits, and appropriate use of necessary technology, and effective provider communication and support.Recommends streamlined EPIC workflows and build enhancements in collaboration with Medical Director of Clinic Operations and IT.Audits, or designates a site manager to audit, ongoing technician compliance with defined standards and implements individual performance management plans where necessary.Fiscal/Administrative ResponsibilitiesDevelops and ensures adherence to department annual operating and capital equipment budgets in accordance with university guidelines and policies.Participates in financial analysis and planning including monitoring monthly budget variances and identifying opportunities to improve cost-centered accounting.Recommends options to be incorporated in the department plan.Formulates department policies and guidelines to execute the University and department mission.Oversees the review, approval, and reporting of expenditures as defined by UM policy. Reviews and approves financial transactions.Creates and manages support systems to assure availability of cost-effective supplies, equipment, and management information.Monitors contractual obligations and ensures consistency with departmental budget, goals, HIPAA, and programmatic initiatives.Evaluates existing internal controls and approval processes and recommends improvements for fiscal and operational efficiency.Patient ExperienceMeets at least monthly with eye center patient experience representatives and oversees the development and implementation of action plan for improvement. Evaluates/modifies plan for effectiveness. Collaborates with patient experience leaders to incorporate patient and family-centered care service delivery and interdisciplinary communication system (CICARE) in education and orientation programs. Monitors compliance to reinforce excellent performance.OtherParticipates in committees, task forces, and projects for areas of coverage.Facilitates team building and leadership development for areas of coverage.Collaborates with other disciplines to ensure educational strategies are compliant with clinical standards.PERFORMANCE REQUIREMENTS: Knowledge:Organizational policies and procedures to manage operations and ensure effective and safe patient care.Principles and practices of the following:Health care administrationFinancial ManagementHuman Resource ManagementOrganizational Dynamics and GovernanceStrategic Planning and MarketingInformation Management and HIPAA ComplianceRisk ManagementQuality ImprovementPatient Safety including Infection ControlSkills:Communicates clearly and concisely with internal and external customers, establishes, and maintains relationships and facilitates constructive interactions with individuals and groups.Inspires individual and organizational excellence, creates a shared vision, and successfully manages change to attain the organization's strategic ends and successful performance.Aligns personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement.Demonstrates emotional intelligence in self-awareness, self-management, social awareness, and relationship management domains.Exercises judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.Abilities:Effectively leads to a changing environment.Plans, organizes, measures, and integrates priorities and deadlines.Creates an atmosphere that encourages motivation, innovation, and high performance.Identifies, analyzes, and interprets complex data and resolves operational problems.Evaluates and makes recommendations for continuous quality improvement.Anticipates and reacts calmly in emergency situations.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONSEDUCATIONBachelor's degree in relevant field required, master's degree in health-related field preferredSix Sigma Green Belt preferred.REQUIRED EXPERIENCEMinimum of 8 years of progressive leadership experience in a healthcare environment overseeing multiple locations.Ophthalmology outpatient practice experience.Academic organization experience. Knowledge, Skills, and AttitudesKnowledge of business and management principles.Ability to direct, manage, implement, and evaluate department operations.Ability to establish department goals and objectives that support the strategic plan.Ability to effectively plan, delegate and/or supervise the work of others.Ability to lead, motivate, develop, and train others.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:H19

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami has an exciting opportunity for a Senior Administrative Assistant with Bascom Palmer Eye Institute in Miami, Florida. The Senior Administrative Assistant performs a variety of clerical functions and office support activities for the assigned department(s) to facilitate the efficient operations of the office.CORE JOB FUNCTIONS Supports department and/or department leadership with daily clerical tasks. Collects, reviews, analyzes complex and/or confidential data and prepares reports, charts, budgets and other presentation materials. Responds to or routes non-routine, priority or confidential inquiries from external or internal sources with correspondence or other messaging on behalf of department leadership. Plans meetings and takes detailed minutes, as needed. Answers phone calls, provides information to callers or connects callers to appropriate staff. Schedules appointments and updates calendars. Makes travel arrangements and reservations for department leadership and staff, as needed. Composes and types correspondence, such as informative materials; creates spreadsheets and presentations. Greets and provides general support to visitors. Develops and maintains department filing system. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS Education:High school diploma or equivalentCertification and Licensing:Not ApplicableExperience:Minimum 3 years of relevant experienceKnowledge, Skills and Attitudes:General knowledge of office procedures and operationsAbility to accurately prepare and maintain records, files, reports and correspondenceAbility to communicate effectively in both oral and written formAbility to maintain effective interpersonal relationshipsAbility to process and handle confidential information with discretionSkill in completing assignments accurately and with attention to detailProficiency in computer software (i.e., Microsoft Office)Patient Care Representative (80%) Greets patients and visitors, explains surgery process and tracking board, answers routine questions, and maintains waiting room amenities.Assists charge nurse, physicians and interdisciplinary teams to provide patients and families with approximate wait time, updates to procedures and track board information.Assists charge nurse in the daily workflow of the ambulatory surgical patient by properly updating patient status via tracking board.Retrieves, escort patients from waiting room to patient care room, and directs visitors.Assists at the greeter desk by registering patients and family information.Collaborates with surgery to obtain current information and provides report to the ambulatory team.Works closely with patient experience/concierge teams to anticipate patient/family needs.Serves as a liaison between departments to maintain excellent patient and customer experience.Participates in preoperative and postoperative patient roundingObtains hand off report from early shift patient representative for afterhours rounding.Compiles patient experience information and articulates results.Places calls to patients informing of next day arrival time to surgery.Communicates patient/visitor concerns to unit director or charge nurse. Initiates pediatric patient order card and provides copy for pediatrician patients waiting to be seenEnsures hospitalist tracking clipboards are readily available.Moves patient chairs to appropriate rooms for preoperative patients.Administrative Assistant (20%)Serves as back up department payroll processor, including processing/closing payroll, troubleshooting payroll issues with staff and payroll department. Prepares tardy and absent reports upon request.Facilitates information exchange among Surgery, Ambulatory Surgery Unit and 5th Floor Inpatient Units and participates in performance improvement activities.Serves as an information resource regarding department and program policies, procedures, and operational functions.Procures, maintains, and distributes office supplies and equipment and ensures office equipment functionality.Prepares financial forms (IDRs, BEFs, POs, work orders, reimbursements) for the department.Enters facility and biomedical engineering work orders/requisitions and maintains tracking tool.Assists with staff meeting preparation, agendas and minute taking.Assist with setting up audio/visual equipment, conference calls and webinars as requested.Ensures completed work products meets required timelines and standards of quality and quantity.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:H5

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Department of Otolaryngology - Audiology at the University of Miami is currently seeking a full time Audiology Assistant 1 to work in Coral Gables, FL. The Audiology Assistant 1 improves access to patient care by increasing the availability of audiology services, increasing productivity by reducing wait times, enhancing patient satisfaction and reducing costs by performing tasks that do not require the professional skills of a certified and/or licensed audiologist.CORE JOB FUNCTIONS Assists Audiologist in audiological testing and evaluation, ensuring proper fitting of hearing devices and technology. Supports the delivery of services, where appropriate.Prepares treatment room for examination of patient. Assists with examinations by preparing supplies and handing instruments and materials to the audiologist as directed. Cleans and sterilizes instruments while observing principles of sterile technique.Maintains accurate and complete patient records and documentation. Provides patients with basic instruction and information regarding examination procedures.Organizes and stocks audiology rooms with all supplies needed by specialty daily. Discards expired supplies. Assesses audiology clinic organization and cleanliness weekly, hand sanitizer dispensers and reports the need to have them filled and/or to request deep cleaning. Assists in performing clerical duties such as answering phone calls and maintaining administrative records. Utilizes IDX RIS/PACS to track patient arrival times and advises front desk personnel of patient delays to maintain daily schedule. Greets patients upon arrival and verifies patient information. Directs patient to the clinic or audiology room and ensures the patient is ready for the provider. Documents all equipment issues and reports to appropriate managing staff. Assists in copying completed patient paperwork, delivering originals to front desk for scanning, and distributing copies to appropriate reading rooms. Assists in the distribution of patient label stickers in Audiology.Performs daily biologic checks of audiological equipment and reports any problems with equipment to the equipment manufacturer and Practice Manager. Reports unusual incidents in a timely manner to appropriate supervisory personnel. Adheres to University and unit-level policies and procedures and safeguards University assets.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS Education:High school diploma or equivalentCertification and Licensing:Audiology Assistant Certification completion within the first three months of employment.Experience:Minimum 1 year of relevant experience Knowledge, Skills and Attitudes:Skill in completing assignments accurately and with attention to detail.Ability to analyze, organize and prioritize work under pressure while meeting deadlines.Ability to process and handle confidential information with discretion.Commitment to the University's core values.Ability to work independently and/or in a collaborative environment.Ability to multitask.#ED-LI1The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:H4

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Bascom Palmer Eye Institute is currently seeking a full time Sr. Administrative Assistant to work in Miami. The Senior Administrative Assistant manages administrative projects to support the day-to-day surgical services operations and interfaces with patients and visitors to enhance their experience in the Ambulatory Surgery Unit. Assists Executive Director of Nursing, charge nurses and support staff to maintain safe and efficient patient workflows. Completes administrative assignments including data compilation and analysis, develops project budgets, and monitors non-payroll expenses. May supervise lower level administrative staff assigned to the unit. Instructs patients regarding surgery process and tracking board, answers routine questions, performs purposeful rounds and maintains waiting room amenities.CORE JOB SUMMARY The Senior Administrative Assistant manages administrative projects to support the day-to-day surgical services operations and interfaces with patients and visitors to enhance their experience in the Ambulatory Surgery Unit. Assists Executive Director of Nursing, charge nurses and support staff to maintain safe and efficient patient workflows. Completes administrative assignments including data compilation and analysis, develops project budgets, and monitors non-payroll expenses. May supervise lower level administrative staff assigned to the unit. Instructs patients regarding surgery process and tracking board, answers routine questions, performs purposeful rounds and maintains waiting room amenities. CORE JOB FUNCTIONS Updates department calendars, composes correspondence, orders office supplies, answers/transfers telephones, answers routine questions, and greets/directs visitors.Completes special assignments requiring collection, organization and analysis of data which may be the basis for significant decisions.Assists with annual budget development and monitors department expenses.Prepares summary financial reports and statistical information related to department budget, accounts, activities and operations.Assists in planning and organizing activities and operations of the department, including staffing and assignments. Establishes and implements work unit procedures, and ensures completed work products meet required timelines and standards of quality and quantity.Resolves unique situations where each contact must be handled differently using judgment and discretion.Adheres to University and department policies, procedures, and safeguards University assets.Collaborates with patient advisor/concierge to maintain excellent customer experience.Department Specific FunctionsPatient Care Representative (80%) Greets patients and visitors, explains surgery process and tracking board, answers routine questions, and maintains waiting room amenities.Assists charge nurse, physicians and interdisciplinary teams to provide patients and families with approximate wait time, updates to procedures and track board information.Assists charge nurse in the daily workflow of the ambulatory surgical patient by properly updating patient status via tracking board.Retrieves, escort patients from waiting room to patient care room, and directs visitors.Assists at the greeter desk by registering patients and family information.Collaborates with surgery to obtain current information and provides report to the ambulatory team.Works closely with patient experience/concierge teams to anticipate patient/family needs.Serves as a liaison between departments to maintain excellent patient and customer experience.Participates in preoperative and postoperative patient roundingObtains hand off report from early shift patient representative for afterhours rounding.Compiles patient experience information and articulates results.Places calls to patients informing of next day arrival time to surgery.Communicates patient/visitor concerns to unit director or charge nurse. Initiates pediatric patient order card and provides copy for pediatrician patients waiting to be seenEnsures hospitalist tracking clipboards are readily available.Moves patient chairs to appropriate rooms for preoperative patients.Administrative Assistant (20%)Serves as back up department payroll processor, including processing/closing payroll, troubleshooting payroll issues with staff and payroll department. Prepares tardy and absent reports upon request.Facilitates information exchange among Surgery, Ambulatory Surgery Unit and 5th Floor Inpatient Units and participates in performance improvement activities.Serves as an information resource regarding department and program policies, procedures, and operational functions.Procures, maintains, and distributes office supplies and equipment and ensures office equipment functionality.Prepares financial forms (IDRs, BEFs, POs, work orders, reimbursements) for the department.Enters facility and biomedical engineering work orders/requisitions and maintains tracking tool.Assists with staff meeting preparation, agendas and minute taking.Assist with setting up audio/visual equipment, conference calls and webinars as requested.Ensures completed work products meets required timelines and standards of quality and quantity.CORE QUALIFICATIONS Education:High School diploma or equivalent requiredBachelor degree preferredExperience:Minimum 4 years of experienceKnowledge, Skills and Attitudes:Ability to communicate effectively in both oral and written form with physicians and other professionals. Ability to enter data with minimal errors.Complete assignments accurately and with attention to detail.Ability to work independently with minimal supervision.Proficient in computer software (i.e. Microsoft Excel, Word, PowerPoint, Outlook, Visio).Fluent in English and Spanish languages.Ability to work under a high level of stress with time constrains, while maintaining composure and sensitivity to each individual situations.Knowledge of routine office practices and procedures.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:H5