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Coordinator Salary in Little Rock, AR

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Director of Quality Systems
Arora, Little Rock
Director of Quality SystemsSo that we may learn more about your qualifications, please submit cover letter, resume, and three professional references with your application submission. Department: Quality SystemsReports To: Chief Executive OfficerFLSA Status: ExemptDirect Reports:BI/Report Developer, Medical Record Review Coordinator, Quality Clinical Specialist, Quality Compliance Auditor, Quality Operations SpecialistSafety Sensitive PositionOSHA Risk Category: 2Job Summary/ScopeThe Director of Quality Systems will be responsible for planning and directing quality assurance, quality improvement, quality control policies, programs, and initiatives, oversees the gathering, analyzing and implementation of business intelligence data to drive improvement and oversees the death record review process to identify missed donor potential. The Director of Quality Systems will be responsible for collaborating with the Chief Executive Officer (CEO), Medical Director and departmental Directors/Managers on the organizations quality assurance and quality improvement processes and will conduct ongoing monitoring of internal and external process occurrences for trend analyses and process improvement. This position will perform a variety of tasks in which a wide degree of creativity and latitude is expected. In addition, the position will ensure compliance with all pertinent regulatory standards and associated guidelines within each department. This position will be responsible for oversite of preparation of site surveys and audits by regulatory agencies such as CMS, FDA, UNOS, and Tissue Processors who follow AATB guidelines, as well as demonstrate an ability to interpret and apply the regulatory standards and guidelines to the organizational process. The job will not be limited to the Quality Assurance/Quality Control systems; it will include the Quality Assessment/ Performance Improvement (QAPI) processes that will enhance current goals to achieve excellence while driving improvement through business intelligence analysis. Provides reports as needed for Continuous Quality Improvement (CQI) council or CEO. Essential Functions 1. Responsible for the supervision of Quality Systems staff. a. Communicates job expectations, planning, monitoring, coaching, counseling and appraising job results. b. Monitors and approves staff time records and overtime requests. c. Monitors and approves overtime and ensures cost is within designated budget. 2. Follows and enforces systems including Standard Operating Procedures. 3. Demonstrates an ability to interpret and apply the regulatory standards and guidelines to organizational processes. 4. Facilitates inter/intra departmental functions and synergizes quality processes, including but not limited to, Quality Control (QC), Quality Assurance (QA), Quality Improvement (QI), and Business Intelligence (BI). 5. Ensures thorough and accurate compliance with all pertinent federal, local, national, and state regulatory agencies. a. Responsible for review of all Standard Operating Procedures (SOPs). b. Oversees the organizational change control process. c. Ensures that new SOPs and any associated guidance documents or forms are created when there are process changes. d. Conducts ongoing monitoring of internal and external process occurrences, variance, and nonconformance for trends analysis and reporting; providing corrective action recommendations for process improvement. e. Collaborates with department directors to initiate and maintain accreditation status with applicable regulatory bodies. f. Monitors and analyzes information release and activity pertaining to federal, state, and industry standards as it relates to regulatory compliance and organizational operation. 6. Acts as Chair of the CQI Council. 7. Member of and responsible for the Quality Committee of the Board of Directors. 8. Oversees internal audits and external audits. a. Responsible for audit responses to regulatory agencies. 9. Oversees the electronic quality management system. a. Responsible for system configuration and validation/verification. 10. Collaborates with CEO to direct organizational and departmental data monitoring and analysis to ensure compliance, included but not limited to, external data reports from regulatory agencies, internal occurrence reports, dashboards, and process improvement. 11. Collaborates with, assists, and provides Quality Systems department staff support to all members. 12. Prepares reports to the CEO on compliance with CMS, FDA, UNOS, AOPO, and all AATB regulations. 13. Collaborates with the CEO on the organizations quality and process improvement process. 14. Presents reports and data analyses to the Governing Board and Advisory Council as required by AOPO and CMS regulatory standards. 15. Responsible for annual QAPI training for staff, Governing Board and Advisory Council. Secondary Functions 1. Maintains FDA registrations. 2. Acts as Continuous Quality Improvement Team facilitator. 3. Oversees the auditing process to include policies and procedures and donor case records. 4. Collaborates with Director of Clinical Services to maintain all required data collection and analysis systems and tools including the electronic donor record system and a variety of Excel spreadsheets. 5. Collaborates with the Directors ensure interdepartmental synergy and efficiency. 6. Responsible for the organizations IT Disaster recovery plan.Management Functions 1. Member of Directors Group participating in the development and implementation of organizational and strategic goals. 2. Member of Leadership Team participating in the development of tactics to implement the strategic goals. a. Ensures implementation of strategic goals as they relate to the department. 3. Responsible for preparing and monitoring departmental budget. a. Collaborates with Director of Finance regarding departmental fiscal responsibility. b. Ensures staff documentation completion and accuracy. 4. Responsible for oversight, compliance, and monitoring of contractual agreements under area of responsibility. a. Authorized to negotiate contractual terms and request competitive quotes in accordance with financial policies on behalf of the organization. 5. Develops, tracks, and reports Key Performance Indicators (KPI), departmental Continuous Quality Improvement (CQI) goals and monthly statistics utilizing techniques to test improvement efforts. a. Presents CQI departmental goals to CQI committee. 6. Promotion of staff engagement including wellness initiatives. 7. Presents departmental reports to Directors Group, Leadership Team, and/or Board of Directors, and Advisory Council, as required. 8. Expected to serve as spokesperson at public events as it relates to your area of responsibility. 9. Collaborates with the Quality Systems Department to ensure policies and practices follow Standard Operating Procedures and are in compliance with accreditation, certification and regulatory agencies. a. Responsible for writing, revising, editing and proofreading job descriptions, SOPs, and related departmental documents. 10. Responsible for cooperative management with other managers at ARORA to ensure that tasks and responsibilities of direct reports are completed timely and efficiently. 11. Responsible for interviewing, hiring, orientation, counseling, discipline, and separation of direct report(s). a. Conducts annual evaluations, monitors professional development and annual competencies for direct report(s). 12. With the approval of CEO serves on national committees.Organizational Expectations 1. Maintains regular and punctual attendance at assigned work location. a. Accurately document timekeeping records. 2. Completes appropriate ARORA forms in a timely and thorough manner and maintains proper documentation activities. Examples includes training documentation, mileage, expenses, and other administrative forms. 3. Exhibits and models ARORAs conduct standards, mission, and organizational clarity (core purpose, core values, business definition, and strategic anchors) in all job functions and interactions both internal and external to ARORA. 4. Attendance at staff meetings, training programs, and/or in-services meetings, as required. 5. Demonstrates professional appearance, behavior and standards in all business dealings and interactions. 6. Demonstrates professional conduct and behavior reflective of ARORAs respect, honor, admiration and reverence for the donor and donor family. 7. Fosters effective relationships with client representatives. 8. Performs other duties as assigned.Potential Risk Factors: 1. Risk Exposure to Blood/Body Fluids: While performing some essential functions of your position, you may be exposed to blood or body fluids. Established procedures identify the appropriate personal protective measures that you should use when performing essential functions of your position. The ARORA Safety program will provide you with the appropriate procedures and guidelines in which you should perform the essential duties of your job. If you need additional training or resources, please see your supervisor or the ARORA Safety Officer. 2. Repetitive Motion: While performing some essential functions of your position, you may be required to perform some functions repeatedly. When such tasks are not performed properly, injury can result. 3. Minimum Weightlifting Requirement: While performing some essential functions of your position, you may be required to do some lifting, moving, pushing, or pulling. When such tasks are not performed properly, injury can result. Established procedures identify the precautions and/or equipment that should be used when performing this task. Must have the ability to lift minimum weight of 30 lbs. 4. Prolonged Sitting, Standing, and Bending: While performing some essential functions of your position, you may be required to sit, stand, or bend for an extended period of time. When such tasks are not performed properly, injury can result. Established procedures identify the precautions and/or equipment that should be used when performing this task. 5. Competency Evaluation: Competency evaluations are required for this position. Your supervisor will notify you when your evaluation is to be conducted. 6. Training: You may need additional training to better understand the performance requirements of your essential job functions. Training classes are available and can be requested and/or assigned. Your attendance at such classes is mandatory.Work Environment 1. Works in normal office environment. 2. Occasional travel required by personal vehicle to fulfill the duties and responsibilities of the position. 3. May require travel by commercial or chartered aircraft. 4. Required to carry a cellular telephone for business purposes. 5. Non-smoking office. 6. Drug Free Workplace.Work HoursForty-hour workweek with occasional weekends, holidays, or evenings.Minimum Job Requirements 1. Bachelor of Science or Bachelor of Art degree; preferably in health care administration or other health care related field, required. Masters degree preferred. 2. Minimum eight years Quality Systems or Masters Degree plus six years health care related experience desired. 4 years management experience. 3. Must possess effective presentation and strong interpersonal skills and demonstrate the ability to apply consistent standards with flexibility. 4. Computer skills, including word processing, data entry, and spread sheets. 5. Consistent demonstration of attention to detail, precision, accuracy, and customer satisfaction. 6. Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks. 7. Excellent problem solving, conflict resolution and interpersonal skills (i.e. has the ability to make decisions based on situational circumstance, company policy and customer relations). 8. Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite.Security RequirementsThis position is responsible for handling confidential records and ensuring that information is protected according to the recognized standards and regulations for maintaining patient records.Apply at https://recruiting.paylocity.com/recruiting/jobs/Details/2322957/Arkansas-Regional-Organ-Recovery-Agency-Inc/Director-of-Quality-Systemsrecblid 253ogufgpw2o1elcm3o19jqdr8pftc
Call Center Specialist I-Customer Service
Bank OZK, Little Rock
Position Description: Job Purpose and Scope: Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding to customer complaints, and processing customer requests.Essential Job Functions: Manages large amounts of inbound and outbound calls in a timely manner.Greets customers on the telephone professionally and promptly.Follows communication scripts provided for given topics.Responds to phone or email inquiries of a specific or general nature.Determines appropriate response or direction for a caller.Resolves problems within given authority.Identifies customer needs, clarifies information, researches every issue and provides solutions and/or alternatives.Performs duties, such as processing account balance or transfer requests, stop payment orders, change of address and other customer requests or authorizations.Handles and resolves customer complaints in accordance with Bank policy and procedure.Identifies and escalates priority issues.Routes calls to appropriate resources, if needed.Conducts follow-up calls with customers on items not able to be resolved on initial call.Responsible for meeting personal and team target key performance indicators (KPIs).Attends frequent training to stay informed of changes in systems, processes, and procedures.Performs assigned interactive voice response (IVR) responsibilities.Maintains good attendance and punctuality to work.Follows Bank policy, procedures and guidelines.Performs all other duties as assigned.Knowledge, Skills & Abilities:Knowledge of PC technology.Knowledge of online banking software functionality.Knowledge of internet terms, access, and usage.Ability to communicate effectively both verbally and in writing.Ability to demonstrate effective customer service skills.Ability to demonstrate effective organizational skills.Ability to use telephone technology effectively.Ability to troubleshoot and resolve general customer issues.Ability to work effectively with others on the team.Ability to adhere to Bank policies and procedures.Ability to remain professional in all work situations.Ability to multi-task and manage changing job demands.Ability to work Saturdays.Ability to work additional and/or flexible hours and shifts, as needed.Ability to apply common sense understanding to issues involving multiple variables.Equipment Used in Job Performance/Working Environment:ComputerMulti-function deviceTelephoneMajor Job Demands (Physical/Mental): Decision-makingProblem-solvingNote: This description is not an exhaustive list of all job functions, duties, skills and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. Position Requirements: Basic Qualifications:High school diploma or equivalent required.Minimum of one (1) year of experience with PCs, typing and using the internet required.Minimum of one (1) year of experience in a call center, retail, or other high-touch customer service position preferred.Prior bilingual customer service experience preferred.Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
Label Coordinator
Beacon Hill Staffing Group, LLC, Little Rock
Proficient in Veraciti, Template Editor and Cascade plug inProficient in Adobe InDesign and Adobe IllustratorAble to manage projects through Veraciti workflows.Detail-oriented.Some labeling artwork development knowledge helpfulComfortable in various languagesVeraciti experience 1-2+ yearsLabeling experience 3-5+ yearsWeekly project tracking on Project tracking sheetBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you!Beacon Hill. Employing the Future™
Technical Project Management Curriculum Writer/Subject Matter Expert (Talent Pool - Contract)
Chegg, Inc., Little Rock
Job DescriptionWho We Are Chegg Skills/Thinkful is a new type of school that brings high-growth tech careers to ambitious people everywhere. We provide 1-on-1 learning through our network of industry experts, hiring partners, and online platform to deliver a structured and flexible education to help upskill and reskill the workforce. We offer programs in tech and tech adjacent fields, such as AI, cybersecurity, web development, data science, data analytics, UX design, and project management, as well as power skills and leadership disciplines like sales and frontline management. Job Description We are looking for a Technical Project Management subject matter expert/curriculum writer to join us in creating curriculum content on the topic of Technical Project Management. In this role, you will work with an Instructional Designer to produce written content for curriculum designs, images, videos, assessments, learning objectives, and other educational content to support student learning. These materials will be used to support our students as they master the core skills of Technical Project Management. Our Talent Pool Our talent pool is for qualified candidates not necessarily seeking immediate employment however, open to being considered for a position when it becomes available. There is no need to follow-up on your application. Our recruiters will review resumes on a regular basis to determine and notify candidates if their qualifications match the requirements for the role. Responsibilities Consistently deliver content that meets set criteria and is on time to support our program launch roadmap Create new and revised lesson content for the online program curriculum Use AI platforms like ChatGPT to generate content and then review and validate that content for accuracy and relevance Validate and refine the list of objectives, skills, and topics taught in the curriculum Create assets to support lesson plans, student activities, and written curriculum content such as: Formative and summative assessments Individual projects and presentations Video scripts for topic and demonstration videos Visual assets and/or reference images (diagrams, charts) and sample templates as needed Iterate on deliverables based on user and instructional design feedback Requirements 3+ years of hands-on experience in technical project management (TPM) Demonstrated subject matter expert in project management and technical project management Previous experience developing TPM curriculum materials for adults in topics like: Predictive and agile methodologies Tools, artifacts, frameworks, and software Roles, responsibilities, and career trajectories Interacting with technical and non-technical stakeholders Projects within IT, software development or technical contexts Collaborative (e.g., you enjoy partnering with people and have excellent project management skills and follow through) Excellent writing skills (e.g., you can produce high-quality prose as well as high-quality presentations. You have a gift for writing about complicated concepts in a beginner-friendly way, and can appropriately scaffold content for beginners) Comfort with scripting and recording demo videos Capable of remote work. You enjoy collaborating and partnering with people in a remote environment and have excellent project management skills and follow through. Demonstrated experience using Microsoft tools (i.e., Word, PowerPoint, and Excel) Ideally available 20-40 hours per week, but do not hesitate to apply if you have less availability Ideal Skills Experience in Instructional Design Experience with Adult Learning Theories Experience using AI platforms like ChatGPT Experience using project management software like Jira Visual design skills (e.g., you can translate complex ideas or concepts into charts, infographics, diagrams, or video scripts/demos) Editorial experience and skills Compensation and Benefits Compensation range between $40-$120/hour. Final rate will be determined at hire, and will depend on many factors, including program domain, market demand, expertise, location, etc. Contract position with a collaborative team Ability to work remotely with flexible hours Why do we exist?Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.Video ShortsLife at Chegg: http://youtu.be/Fwf90zgaOLACertified Great Place to Work!: http://reviews.greatplacetowork.com/cheggChegg Corporate Career Page: https://jobs.chegg.com/Chegg India: http://www.cheggindia.com/Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careersChegg out our culture and benefits!http://www.chegg.com/about/working-at-chegg/benefits/http://techblog.chegg.com/Chegg is an equal opportunity employer
Operations Coordinator
TheCollegeBoard, LITTLE ROCK
Operations Coordinator (Assistant Director, Division Operations and Strategic Initiatives)College Board - Operations DivisionThis is a full-time and remote position.About the TeamThe Operations Division at College Board has a total of 160+ people and is comprised of four different departments that are responsible for all aspects of clean delivery for College Board programs: Assessment Delivery, Customer Engagement, Division Operations and Strategic Initiatives, and Vendor Strategy and Analytics. Our work is driven by the evolving needs of our internal and external customers, and we support them through flexible strategies and quality delivery to effectively support our enterprise-wide goals and priorities and support the customers in our care.The Division Operations and Strategic Initiatives is a small but mighty team of 6 who lead the implementation of high impact Operations initiatives and strategies that maximize efficiency across the division. Our latest ongoing initiative has been focused on developing integrated systems/processes for working in a best-in-class digital operation delivery model. We work closely with the Senior Vice President of Operations and the Ops Leadership team to consistently evaluate 'where we want to go, and how we plan to get there'. We are responsible for defining and delivering action plans, tools and processes that achieve Operations priorities and goals. We partner with all levels across Operations to drive continuous improvement plans, remove complex impediments and collaborate across other divisions to communicate effectively and ensure optimal results.About the OpportunityAs our Operations Coordinator (Assistant Director, Division Operations & Strategic Initiatives), you will primarily support the leader of the Operations division in maximizing their effectiveness across multiple verticals, people, and mission-critical initiatives. You will have an eye for anticipating needs, helping leadership and the full team stay focused, and resolving operational and administrative issues before they arise. In addition, you will support key processes to track and monitor critical milestones and goals for the broader portfolio of strategic initiatives. Your outcomes-orientation, bias for action, organizational skills, inquisitiveness, and collaborative spirit will allow you to flourish as a hands-on contributor driving the success and engagement of the division. You will report directly to the Executive Director, Division Operations and Strategic Initiatives.What you'll doAdministrative Support (70%)Manage all aspects and have command of the Senior Vice President's calendar, anticipating scheduling conflicts and working quickly to resolve issues in a swift and efficient mannerProvide a wide range of administrative and operational support to the Senior Vice President, including all travel arrangements, expense reports, and meeting logisticsOrganize and schedule cross-divisional meetings, ensuring the needs of all stakeholders are met and that every participant has the information needed leading up to and through the eventMaintain confidentiality and exercise superb judgment in dealing with sensitive information, respond to internal inquiries and/or escalate issues as necessaryWork cross-functionally with other Executive Assistants to coordinate meetings, events and agendasStrategic Initiatives Project Management (30%)Support the planning, project management and execution of Ops Division monthly, quarterly, and annual division meetings (in-person and virtual)Lead the development and delivery of the Operations onboarding experience for new employees including training on key operational processes or proceduresCoordinate division-wide communications including developing and managing the monthly Ops newsletterEstablish structures/processes to support, monitor, track progress, and communicate initiative status for the critical details of key deliverables including due date, goals, milestones, task details, and key performance metrics across the full portfolio of strategic initiatives.About youYou have...2-3 years of administrative experience preferably in project management, people operations, and/or supporting a senior leader in an executive assistant capacity Excellent organizational and planning skills, including attention to detail plus accuracy and the ability to effectively handle multiple tasks and/or deliverables simultaneouslyOutstanding oral and written communication skills including proofreading and an ability to curate content for a wide variety of audiencesSystems and routines that guide your daily operations and help you squeeze efficiency and productivity out of your timeStrong Microsoft Office skills (Outlook, Excel, PowerPoint, OneNote and Teams) and using Internet applicationsProven ability to tightly manage calendars, schedule meetings/interviews, and communicate with relevant partiesYou work well under pressure and value and seek out feedbackA customer service mindset and a strong desire to influence and motivate othersStrong relationship building skills especially across teamsYou are trustworthy and have excellent judgementWillingness and ability to travel approximately once per quarterBachelor's degree and/or background in K-12 education, higher education, or education products is preferred but not requiredYou must be authorized to work in the USAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $40,000 to $80,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.
Manager- Operations Support Utility Services
Arkansas Electric Cooperative Corporation, Little Rock
Little Rock, AR$100,500 - $130,700Manages and coordinates the activities of the Arkansas Electric Cooperatives, Inc. (AECI) - Operations Support Department. AECI Operations Support provides the auxiliary services required to assist the Construction, Right of Way and Fleet Services teams in providing AECI with safe, efficient, well planned & productive field crews who offer services to various electric cooperatives throughout Arkansas, as well as other states.The Operations Support Manager leads a team of technical professionals made up of Analysts and Project Coordinators to facilitate bid preparations and contract administration duties, lead project management functions, provide data and analytics management, business development, and other duties to support the ongoing functions of the Utility Services Department.Manages and directs the activities of the Operations Support department by coordinating work through project coordinators, analysts, and office personnel. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but are not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.In partnership with Utility Services management, manages bid and contract administration duties including receiving RFQs, preparing bids, executing and administering contracts, progressive billing, change order management, and contract closeout activities.Leads Project Management functions for Utility Services. Utilizes team to review project specific requirements, gather resource and schedule information from SMEs in ROW and Construction groups, establish project execution plans and milestone schedules, track monthly progress and financial information on projects to ensure successful, timely completion and promote profitability.Manages data and analytics for the Utility Services Division, including: maintaining database of historical bid information, cost and scheduling tracking, productivity and profitability information, safety data, etc. Oversees the creation, implementation and maintenance of departmental dashboards, KPIs, and other metrics utilizing information from B2W and other ERP solutions.Manages efforts and partnerships with consultant engineering firms, including: Engineering, Procurement, Construction (EPC) opportunities, promoting relationships with Member's consultant engineers, maintaining presence on consultant bid lists, preparing Requests for Information (RFIs) to consultants on projects, and red line process for consultant drawings and record updates.In partnership with Construction and ROW groups, Manages and leads business development opportunities with AECI Members, out of state customers, Storm Service providers, Engineering Firms, etc. Contacts customer representatives and consulting engineers on a routine basis regarding day-to-day activities and performance of crews engaged in work for the customer.Establishes Quality Control & Quality Assurance processes, has team members conduct routine field inspections to review the quality and quantity of work being performed giving direct guidance to crew.Assists Fleet Services team with development & implementation of preventative maintenance plans within B2W or other ERP systems.Assists in monthly Construction billing and preparation of yearly capital and operating budgets, working with other functional groups and F&A Department staff.The ability to handle necessary stress and work reasonably well with others are essential functions of thisPerform any other related duties as required or assigned.MINIMUM QUALIFICATIONSBachelor's Degree in Engineering, Business Administration or related field, plus at least 7 years total related experience, including 4 years of contract management experience, or equivalent combination of education and experience.REQUIRED CERTIFICATES, LICENSES, REGISTRATIONSDriver's LicensePREFERRED CERTIFICATES, LICENSES, REGISTRATIONSMaster's in Business Administration or other Graduate DegreePMP or CAPM LicensePE Licensure for state of AR, or ability to obtain within 18 months.ADDITIONAL INFORMATIONMust be on-call 24 hours a day in case of emergencies. Must be able to travel throughout the Construction Department's service area and stay overnight. Must have general mechanical knowledge of vehicles used in the construction of lines and substations. Must have working knowledge of: construction plans and specifications, RUS approved construction materials, OSHA safety regulations, National Electric Safety Code, and all other national safety codes, State, and local labor regulations.In pursuant of the Arkansas Medical Marijuana Act 593, this position is a designated safety-sensitive position according to AECC/AECI standards and processes.BENEFITSRetirement Plan Health, Dental, and Vision Insurance9 Paid holidaysEducational assistancePaid time off accrualsShort-term disabilityLong-term disabilityFree & confidential Employee Assistance Program EEO/AA/M/F/VETS/DISABLEDShould you elect to apply for this position, AECC/AECI will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days but could extend beyond that. Once the position has been filled, all applicants will be notified via email.Arkansas Electric Cooperative Corporation and Arkansas Electric Cooperatives, Inc. are Equal Opportunity Workplace and an Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any protected category.
Intelligence Support Coordinator
Entergy, Little Rock, Arkansas, United States
Intelligence Support Coordinator **Date:** Apr 23, 2024 **Location:** The Woodlands, Texas, United States **Company:** Entergy **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **_*This is a hybrid role that may be filled in New Orleans, LA; The Woodlands, TX; Little Rock, AR; Jackson, MS; or Washington, D.C.*_** **Job Summary/Purpose** The Intelligence Support Coordinator performs targeted intelligence collection, processing, and analysis in collaboration with, and in support of, other company operational components leveraging high value data to inform the prioritization of security efforts. They are responsible for performing intelligence collection and analysis of cyber and physical threats utilizing a variety of open and closed sources, both internal and external, to build a unified and comprehensive understanding of the threat landscape to support situational awareness across the enterprise. **Job Duties/Responsibilities** + Investigates, documents, and reports on cyber and physical security issues and emerging trends + Leverages intelligence platforms and other tools to monitor for threats for the development and delivery actional intelligence to security stakeholders + Report on events based on established criteria and identified priority intelligence requirements + Maintains awareness of the overall threat landscape through collecting, correlating, and analyzing input from both external and internal sources to identify potential cyber and physical security threats and vulnerabilities + Participate in Incident Response and Business Continuity exercises as necessary + Provide security and threat intelligence support during special events and operations + Gather and analyze relevant indicators of compromise from government, industry, and professional organizations + Performs system administration tasks for intelligence collection and analysis tools + Identify and recommend improvements to security services, tools, processes, and procedures based on correlated threat intelligence + Influence the acquisition and usage of intelligence data sources + Develop and report intelligence analysis findings to pertinent stakeholders using a variety of reporting products (Alert Bulletins, Intelligence reports, Executive Summaries, SharePoint Sites, etc.) + Identify opportunities to enhance Entergy’s defenses to counter identified threats + Keep current on the latest tools, techniques, and procedures utilized by attackers to help inform or recommend necessary mitigations + Analyze relevant datasets for risks or anomalies **Minimum Requirements** **Minimum education required of the position** Bachelor’s Degree or equivalent work experience **Minimum experience required of the position** + Intelligence Support Coordinator + At least one year working in a cyber or physical security role (SOC, Vulnerability Management, Law Enforcement, Military, Intelligence, etc.) + At least one year working in an intelligence analyst role is desired **Minimum knowledge, skills and abilities required of the position** + Familiarity with the intelligence collection and analysis process + Knowledge of incident response processes + Ability to understand and critically analyze technical issues in a diverse and complex environment + Technical knowledge of computer operating systems (e.g., UNIX, Windows) and networking. + Knowledge of cyber vulnerabilities, exploitation, and attack frameworks (e.g., MITRE) + Familiarity with common enterprise security tools including SIEMs, Threat Intelligence Platforms, vulnerability scanners, etc. + Excellent writing and communication skills + Knowledge of STIX, TAXII, and other similar specifications + Familiarity with Information Sharing and Analysis Centers (E.g., E-ISAC, MS-ISAC, etc.), other threat intelligence sharing platforms, and Open-Source Intelligence (OSINT) **Any certificates, licenses, etc. required for the position** One or more of the following is a plus: + Certified Information Systems Security Professional (CISSP) + Certified in Risk and Information Systems Control (CRISC) + Certified Protection Professional (CPP) + Certified Physical Security Professional (PSP) + Certified Computer Examiner (CCE) + Certified Fraud Examiner (CFE) + Certified Computer Forensics Examiner (CCFE) + GIAC Security Essentials (GSEC) Certification + GIAC Cyber Threat Intelligence (GCTI) Certification + CompTIA Security+ Certification + CompTIA CYSA+ Certification + CompTIA Network+ Certification + GIAC Open-Source Intelligence Certification (GOSI) \#LI-JL1 \#LI-HYBRID **Primary Location:** **Texas** **-** **The Woodlands Arkansas : Little Rock || District of Columbia : Washington || Louisiana : New Orleans || Mississippi : Jackson || Texas : The Woodlands** **Job Function** **:** **Professional** **FLSA Status** **:** **Professional** **Relocation Option:** **No Relocation Offered** **Union description/code** **:** **NON BARGAINING UNIT-NBU** **Number of Openings** **:** **1** **Req ID:** **114364** **Travel Percentage** **:** **Up to 25%** An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEO page, or see statements below. **EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. **Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ([email protected]?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. **Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Entergy Pay Transparency Policy Statement:** The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). **Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity)** and **Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)** . **Pay Transparency Notice:** Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours. **WORKING CONDITIONS:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Job Segment:** Open Source, Computer Forensics, Information Systems, Sharepoint, Developer, Technology, Security
Clinical Research Regulatory Coordinator
CARTI, Little Rock
JOB SUMMARY: The Research Regulatory Coordinator will support the department by overseeing regulatory processes across multiple oncology studies of different therapeutic areas, in accordance with local and Federal regulations, institutional policies, Standard Operating Procedures (SOPs), and study specific protocols/plans. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: Performs regulatory management of clinical trials, which may cover submission in the study startup phase through study closeout.Prepare, track, and maintain all correspondence and documentation required by the IRB, FDA, and other institutional oversight committees as appropriate for the clinical trials to which they have been assigned.Prepares timely submissions of regulatory documents to Sponsor and Central IRB as appropriate.Maintain clinical trial regulatory compliance with GCP, institutional, and federal regulations.Collaborates with clinical trial coordinators and leadership to maintain up to date clinical trial documentation and retraining.Performs internal audits and quality assurance checks on regulatory documents.Maintains Investigator Site File (ISF) within eRegulatory system and legacy binders.Maintain timely continuing review (CR) submissions.Prepare regulatory materials for monitoring visits; serve as primary point of contact for scheduling monitor visits and set calendar holds for finalized visit dates.Independently follow-up and resolve all issues related to regulatory concerns and ensure receipt of Sponsor/CRO confirmation and follow up letters for each visit completed.Maintains a working knowledge of all federal, state, and institutional guidelines regarding clinical trials.Provides guidance and training to research staff to ensure compliance with rules and regulations associated with the departments clinical research studies.Reviews SOPs for accuracy and submits yearly reviews as needed.Assists in the development and design of training materials and source documents in collaboration with clinical trial staff.Monitor IRB communications within the electronic portals. Assists in submission of Emergency Use applications as needed.Assists in submission of Investigational New Drug (IND) applications including amendments and reporting.Provides eRegulatory training, access, and submit study visit log signature requests to Clinical ResearchAssistants (CRAs) during monitor visits. Supports leadership in the day-to-day activities of regulatory safety management for patients enrolled on research protocols.Assists in preparation for audit events.Provides reporting of all regulatory activities to department leadership.Works collaboratively with team.All other duties as assigned. SUPERVISORY RESPONSIBILITY: None EDUCATION, CERTIFICATION, LICENSURE and REGISTRATION: Bachelors degree in a scientific discipline or related field; OR equivalent combination of education and experience.Master's degree preferred. Minimum 2-5 years of experience in clinical research regulatory or related role within healthcare.Must obtain CCRP or CCRC certification within 6 months of exam eligibility. EXPERIENCE, KNOWLEDGE, SKILLS and ABILITIES: Experience conducting audits and assessments in a clinical research setting.Thorough understanding of regulatory requirements and guidelines (e.g., GCP, ICH, FDA regulations).Demonstrate working knowledge of Quality Assurance and Quality Control procedures in a clinical research environment.Demonstrate technical competency, knowledge, and ability to analyze, plan and support QA/QC programs and services.Knowledge of clinical research methodologies, protocols, and regulatory requirements.Strong attention to detail and analytical skills.Proficiency in interpreting and applying regulatory guidelines.Must be proficient with Microsoft office applications (Outlook, Word and Excel).Must be capable of recognizing, and have the willingness, to resolve errors and issues; Must possess a high degree of integrity and the ability to maintain the utmost confidentiality in all company matters.Excellent communication and interpersonal skills for effective collaboration with diverse teams.Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.Proficient in utilizing various software tools and databases for documentation and data analysis.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written, oral, or schedule form.Must interact and communicate both verbally and in written form.Must interact and exchange information regarding patients with physicians and other departmental personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment described here are representative of those an employee encounters while performing the essential functions of this job. This position involves potential exposure to infectious diseases. Colleagues are offered appropriate vaccinations and safety training. SAFETY SENSITIVE This position is a Safety Sensitive Position. The essential functions, physical demands, and mental competencies of this job require the employee maintain the ability to work in a constant state of alertness in a safe manner.
Remarketing Coordinator
A-Line Staffing Solutions, Little Rock
Title: Remarketing CoordinatorLocation: Little Rock, AR (Hybrid Schedule: Mon - Wed Onsite, Thu & Fri Remote)Schedule: Mon - Fri, 8AM - 5PM CSTThe Remarketing Coordinator will perform title work, title tracking, transportation tracking, and reconciling sales information in the Remarketing Department as it relates to vehicle reselling and auctioning procedures. General job duties include:Ensuring that the company obtains a negotiable title on each repossessed vehicle in a timely mannerCoordinating transportation of vehicles from repossession agents to auction sites, ensuring arrival within corporate guidelinesVerifying, allocating, and reconciling auction proceeds to appropriate accountsPreparing and sending deficiency accounting lettersCommunicating verbally and in writing with customers, vendors, and other departments to effectively complete remarketing processesCompiling reports and statistical data, and performing other duties, as assignedJob Requirements:2+ years of relevant Administrative, Operational, or Customer Service experience; experience in vehicle remarketing/auctioning, auto finance, title documentation management, inventory control, or transportation management preferredStrong data entry skills and basic data analysis/reporting experience utilizing Microsoft Office ExcelStrong multitasking skillsStrong communication skills via telephone and email channelsStrong organizational skills and attention-to-detail
Industrial Technician - Little Rock , AR
Konecranes Nuclear Equip and Services LLC, Little Rock
Position Title: Industrial Technician - Little Rock , AR Start Date: 29 Mar 2024 Country: United States Location: Little Rock, AR, United States Location Details: Little Rock , ARKANSAS Employment Type: Undefined term Full-Time/Part-Time: Full time Workplace: Field Service Description: At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Industrial Technician Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world’s largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. You'll troubleshoot 480 3-phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States. What we offer: Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check. Benefits: Medical Plan (You can reduce your deductible by participating in our Wellness Program for 2024. Employees will then have the option to potentially get their medical benefits at no cost in 2025. Ask us for details!) Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more! Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service Holidays: 10 paid holidays per year Career Development: We offer a defined career path for our Technicians to take control of their own future. Learn More, Earn More! Acquire knowledge both experientially and in formal educational settings, progressing through our Technician Leveling program. Enjoy the convenience of real-time tracking accessible through a dedicated app on your company-issued mobile device—an innovative feature facilitating continuous learning and career development. Principal Responsibilities: Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.Provide on-call service as part of a rotation, including after-hours support.Troubleshoot electrical, mechanical, structural, and electronic issues on-site.Perform post-repair audits to ensure safety features are functional.Document findings and recommend corrective actions, including safety notifications to customers.Consult with customers on repair and safety issues, offering recommendations for material handling improvement.Produce electronic documentation using company tools, obtaining customer signatures.Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).Complete service reports and other required documents accurately and promptly.Communicate with the Field Operations Manager and Service Coordinator following established practicesMaintain company-issued equipment, vehicles, and assets in proper working order.Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.Follow established safety rules and procedures, including customer guidelines.Participate in monthly safety meetings.Perform other responsibilities as assigned by the supervisor. Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience. Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required. Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion. Must be able to frequently lift up to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights. This is a safety sensitive position.*KCN Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category. PI239911907