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Machine Operator
PCI Group, Irving, TX, US
Job title:INSERT OPERATORCompany:PCI Group*1ST shift: TUESDAY-SATURDAY, 6AM-2PM**2nd shift: MONDAY-FRIDAY, 2PM-10PM BASE PAY PLUS $1 SHIFT DIFFERENTIAL**3rd shift: MONDAY-FRIDAY, 2PM-10PM BSE PAY PLUS $2 SHIFT DIFFERENTIAL*Summary: Produces inserted materials in accordance with Standard Work Processes to ensure that quality expectations are met while also meeting output and efficiency goals.MAJOR ACTIVITIESThe Inserting Operator is responsible for the overall quality, output and efficiency of the inserting equipment. By being teamed with an Assistant Operator, the Inserting Operator will focus on machine operation and quality while the Assistant Operator focuses on material movement. The Inserting Operator is ultimately accountable for the quality of all materials produced and for following all standard work procedures.Responsibilities:* Follow Standard Work procedures* Make ready, operate, maintain and have ability to trouble shoot the inserting process as needed.* Follow QC Procedures and complete all logs, paperwork, check list and Computer functions (MRDF, DCS, etc.) in accordance with Standard Processes.* Work with the Assistant Operator as able to ensure all finished materials are processes appropriately* Understand the capabilities of the machine to achieve optimum print quality* Maintain workflow efficiency by evaluating processes at each stage of production* Operator is responsible for creating a predictable process through:o Correctly performing preventative maintenance routineso Ensuring that each job is properly set upo Performing routine inserting procedures, most of which require specific skills and aptitudeso Inspecting for adherence to procedures using, visual discrimination, quality analysis, and judgmento Recognizing when routine adjustments are necessary and identifying errors at the earliest possible stage to minimize production rework* Perform adjustments accurately, efficiently and according to procedures, minimizing unexpected downtime and maintenance calls* Interact closely with other departments outside of inserting (Pressroom/ Mail Dispatch/ Warehouse/ Shipping/ Technicians).* Ensure associates maintain safety and OSHA standards.* Responsible for cleanliness of area and maintaining 5S standards, while driving continuous improvements.* All other tasks as assigned by Lead, Manager, or Senior Management.* Will comply with all current and future security and compliance requirements.EMPLOYMENT STANDARDSEducation/Experience: High School Diploma or G.E.D., vocational or technical school diploma or certificate.Experience in similar mail facility with working knowledge of Inserting Machines desired.Read and write English.Knowledge and Skills: Working knowledge of Pitney Bowes and Bell and Howell inserting machines or other similar high-volume/high speed inserting machines with regard to operation, minor set-up adjustment and safety preferred. Must have computer skills; understand work flows, comprehensive of job tickets, have attention to detail, positive attitude and a team player.Physical Requirements: Ability to lift heavy boxes and trays of mail up to 30 lbs. Ability to stand for long periods of time, bending at the waist and knees.
Hourly Supervisor & Training
Walmart, Irving
What you'll do atAre you looking for a job that offers more responsibility, more pay, and more opportunity? As an hourly supervisor, you are responsible for an entire area of the store. Associates in your area will look to you for leadership, direction, training, and support. You are accountable for merchandise availability, department standards, and financial performance of your area.But you're not in it alone. You'll have the full support of your fellow team leads, coaches, and store manager. Plus, we offer additional specialized training through local Walmart Academies to teach you everything from leadership skills to running your department.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $16.00 to $36.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities Ensure customer satisfaction by greeting and answering their questionsTour your area to ensure it meets our customer's expectationsWork hand-in-hand with team associates to get the job donePrepare and plan for upcoming events that will impact your areaAbility to communicate, take direction at all levels, and turn it into actionUse basic math skills to maintain accurate inventory levels* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Learning & Performance Trainer
Informa Markets, Irving
We're thrilled to have been certified as a Most Loved Workplace by the Best Practice Institute!We are dedicated to creating balanced, inclusive work environments which provide equal opportunities for all colleagues, regardless of race, gender, sexual orientation, identity, or experience. We are committed to building an inclusive culturethat recognizes talent without discrimination, supports colleague wellbeing, and connects us closer to our customers and the communities we serve.Informa PLC is a leading international events, intelligence and scholarly research group.Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions. Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.Informa has four operating divisions has a distinct focus. This role will sit within the Informa Markets division.Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Through more than 450 international B2B brands, we provide opportunities to engage, experience and do business via live and virtual experiences, specialist digital content and actionable data solutions. We work in all major regions, with a significant presence in Asia, North America and the Middle East.Job DescriptionThe Learning & Performance Trainer reports directly to the Head of Global Learning & Performance. This position is accountable for the creation, coordination and delivery of not only our onboarding learning programs but also those that support an increase in capability across the Informa Market's division.Given Informa is a truly global business, there are many key stakeholders located in various locations. Key stakeholder engagement is therefore key to the success of this position. Whilst this role is based in the USA, with virtual delivery being at the forefront, there will be a requirement for overseas travel to deliver training in key regions e.g. USA, Brazil, Europe, Middle East, Mexico, Australia and Turkey, etc.Working within a small team, the role will require a have a hands-on approach in creating and supporting the wider IM Learning strategy. This role would particularly suit candidates who are experienced trainers & coaches and would relish the opportunity to use their established skills on a range of accountabilities. You will enjoy the challenge of designing, delivering, and coaching through impactful solutions that you can be proud of. If you live and breathe training design, delivery and coaching, this opportunity is for you!ResponsibilitiesThere is no such thing as a typical week as this role requires a degree of adaptability and agile, tactical delivery (Think Big, Act Small is one of our Guiding Principles). The following summarizes the key responsibilities which shape this role with some examples of what this might look like in reality.Analyzing and Identifying (approx. 10%)Participating in working groups with subject matter experts to understand the challenges of new initiatives.Participating in Colleague Run Networks to gain insight into business needs.Attendin-house workshops to identify enhancements to the learner experience from a content design standpoint.Designing (approx. 20%)Design and curateengaging content to produce a variety of learning solutions (Webinars, Classroom, E-Learning, etc.) that match the identified needs of required skills.Enhanceour current content using a learner centric approach and aligning content to Informa Markets strategic goals.Workwith Learning & Performance Partners, subject matter experts, top performers to produce training resources (like bitesize videos) aligned to a blended learning pathway.Engaging (approx. 10%)Collaboratewith the wider learning & performance team to bring new ideas for design and content.Workwith internal communications to market our learning opportunities.Coordinate the logistics, for training sessions, with stakeholders including entering these into the Learning Management System (Absorb).Manageand drivecourse completion of eLearning programs within our Learning Management System (Absorb).Delivering and (approx. 50%)Deliver content from our onboarding programme to new and returning colleagues.Delivercontent to enhance skills in Sales, Marketing, Content or Operations.Delivercontent from our Certification programmes like Certification in Exhibition Management (CEM) or Certification in Management Essentials.Coachindividual or group coaching sessions to colleagues or managers.Upskillcolleagues to enhance their presentation and public speaking skills to deliver global webinars (IM Talks) to share their expertise.Hostengagement sessions in our office locations.Supportour internal mentoring programmes.Measuring and Improving (approx. 10%)Analyzethe return on investment and expectations of a skill development intervention through insights gathered from PowerBi or other HR Performance systems.Assessthe continuous improvement opportunities for solutions based on colleague and management feedback.Improveour landing pages, increasing the customer experience of our internal platforms.Ensureyour own Continual Professional Development (CPD) is up to date.QualificationsRequired Knowledge and SkillsIn addition to our Guiding Principles which define how to work within our culture, this role requires the following critical skills.(Training Design) Must have experience in using PowerPoint, Articulate Storyline (Rise) as a design and delivery tool.(Training Delivery) Must have experience facilitating and delivering training programmes to all levels, ideally in the exhibitions industry.(Coaching) Must have proven coaching ability at management level or above.(Influencing) Must have proven ability to effectively influence without authority.(Collaboration) Must have a strong collaboration mindset to create engagements across multiple levels of stakeholders.(Communicator) Strong communication skills to engage multiple levels of stakeholders.(Initiative) Must have a high degree of initiative and self-motivation to work independently and proactively in a fast-paced environment.Desired ExperienceDegree or equivalent relevant experience.Training qualification (e.g. CIPD, ATD) preferred, but not essential.Experience working within an Exhibitions Sales environment.Experience with creation and managing of competency and skills.Experience creating online learning (e-learning) content.Experience working with a Learning Management System.Experience working with a CRM system e.g. Salesforce.This posting will automatically expire on April 27, 2024Additional InformationWe offer:Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomesall types of candidates.We are alsoflexiblewithdifferent working patternsandprioritize promotions internally. Our benefits include:Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patternsGreat community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networksBroader impact: take up to four days per year to volunteer, with charity match funding available tooCareer opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job movesTime out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a yearCompetitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discountStrong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and moreRecognition for great work, with global awards and kudos programsAs an international company, the chance to collaborate with teams around the worldThe salary range for this position is $70K-78K/YR, depending on experienceWe know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.All your information will be kept confidential according to EEO guidelines.
AP Coordinator
Beacon Hill Staffing Group, LLC, Irving
Our client in the Irving area is seeking a AP Coordinator to join their AP team! The AP Coordinator will have experience in the following: Facilitate the processing of AP invoices and expensesReview AP invoices and documents for accuracyRespond to vendor inquiries and resolve AP issuesMaintain vendor statements with reconciliationsMulti-location or multi-entity experience is requiredBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™
Claims Trainer
CHRISTUS Health, Irving, TX, US
DescriptionSummary:Under the supervision of the Claims Department Manager, the Claims Trainer develops, implements and facilitates inter and intra departmental claims training programs as well as designs and maintains departmental policies and procedures. This role is responsible for training new hires, ongoing training for existing staff, and monitoring and reporting training effectiveness. The Claims Trainer will assist with establishment of initiatives to structure and standardize claims processing, claims auto adjudication and monitor claim inventory. This role will assist the Claims Manager with regulatory claim audits, escalated claims, and will act as the claims subject matter expert. The Claims Trainer is the primary claims end tester and will assist the configuration department as needed and is responsible for full claims system upgrade testing.Execute the development, implementation and revisions of claims training curriculum and education initiatives. This includes but is not limited to working with Claims Managers and Supervisors to identify gaps in workflow, creation of policies and procedures as reflected in the claims training manuals and scheduling and conducting department training.Communicate &distribute changes to department documents, identify & resolve issues, and implement new processes.Complete needed assessments of the Claims Operation staff and department by analyzing auditing reports/corrective action results and trends to effectively create or modify training to meet individual and departmental needs and goals. Assess trainee performance and provide appropriate and timely feedback to claims managers and supervisors. Primary Claims End User Tester lead for Claims Operations in the development, testing and implementation of new and/or revised system enhancements to ensure effective and efficient claims processing by translating Claims Operation business requirements, user stories to test cases, developing testing scripts by performing manual testing for Benefit Configuration, Facility Contracts (new/revised) by conducting positive and negative testing. Collaborate with the Claims Managers and Supervisors to create and implement metrics aligned with departmental/individual training needs.Prepare monthly reports on Claims Operation staff performance metrics/assessments that can lead to actionable improvements in the department operations and staff performance. Perform research and assist with projects as needed.Provides recommendations to management for procedural improvements to support the department. Assists in developing training material by working with claims staff, as well as team members from other departments within the organization, to develop training materials to improve existing training resources.Provide excellent customer service to internal and external customersAssists with regulatory claim audits.Must be able to work flexible work schedule to ensure deadlines and business needs are satisfied.Other duties as assigned by managementCollaborate with and maintain open communication with all departments within CHRISTUS Health to ensure effective and efficient workflow and facilitate completion of tasks/goalsFollow the CHRISTUS Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI) Requirements:Bachelor’s degree preferred or equivalent job-related experienceThorough knowledge of medical terminology, CPT, HCPCS, ICD-10, Revenue Codes, CMS-1500, and CMS-1450 claim formsExcellent written, verbal, and interpersonal communication skills requiredSpreadsheet and database skills requiredProficient in Microsoft OfficeAbility to organize and prioritize work to meet deadlinesGood judgment, initiative, and problem-solving abilitiesMinimum of at least three (3) years’ experience in medical claims processing and adjustments at a healthcare organizationMedical claims training experience highly desirableExperience with managed care, Medicare, Health Exchange, and TricareWork Type: Full Time
Risk Adjustment Education Specialist - Health Plan Admin
CHRISTUS Health, Irving, TX, US
DescriptionSummary: This position will report to the Risk Adjustment Manager of Coding Operations. Responsibilities will include provider medical record audits, analysis of practice coding patterns, education, and training regarding risk adjustment. You will also analyze data to identify patterns and development of interventions at the provider level.Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Subject matter experts for proper risk adjustment coding and CMS data validation.Work in conjunction with other departments, including Provider Relations, Quality, and the Medical Director, to ensure compliance with CMS risk adjustment guidelines.Analyze MRA data to identify patterns and development of provider and market-level interventions to coordinate an educational work plan for providers.Conduct provider education and training regarding risk adjustment to help ensure accurate CMS payment and improve care quality.This includes training venues such as provider offices, hospitals, webinars, conference calls, email correspondence, etc.Responsible for building positive relationships with assigned Physicians and serving as a contact for any questions or concerns that may arise.Identify those Practices that need initial or ongoing additional training.Must be proficient in Prospective, Retrospective, and Concurrent review processes.This position does require the ability to have reliable transportation to conduct ongoing face-to-face interactions with Providers.Must have strong clinical knowledge of disease pathology and ability to identify clinical indicators related to chronic disease.Must be self-motivated: energetic, self-starter; can work autonomously with limited direction.Must be results-oriented: bias for action; demonstrated track record of achievement; drive for attainment of superior outcomes.Must be analytical: vital research, writing, analytical, and critical reasoning skills.Must be a good communicator: conveys thoughts and expresses ideas concisely and effectively both verbally and in writing; strong presentation skills.Must be a good collaborator: orientation to team-based work product and results, open to change and process enhancement.Perform other duties as necessary.Requirements:Work Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Credentialed Trainer II - Professional Billing
CHRISTUS Health, Irving, TX, US
DescriptionSummary:The Credentialed Trainer (CT) is responsible for training delivery, support, and all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Analysts, Informaticists, Health System leaders and Education to assure end users can use the system. They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency.Responsibilities:Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health recordCollaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflowsCollaborate with Principal Trainers to ensure coverage for all scheduled classes and supportResponsible for classroom preparation, making sure materials are printed and available, classrooms are organized and cleanProvide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completenessProvide onsite end user support through rounding, attending associate fairs and other support activities; proactively seek out support needs and provide innovative ideasWork with the provisioning team to assure associates have completed the appropriate training before access is grantedAbility to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records)Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guidesAttend meetings, produce deliverables on time, and escalate issues or concerns appropriatelyComplete job shadows, deliver training, support, and build confidence for end usersFunction as an advocate for end users by relaying issues or opportunities for improvement to Principal TrainersAbility to test and troubleshoot the Training and build environmentTraining delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home DashboardsRequire minimal instruction on day-to-day workMake decisions regarding own work on primarily routine casesModels/mentors and trains team members within their own training teamWorks under minimal supervision, uses independent judgment requiring analysis of variable factorsCollaborates with senior team members to develop/validate methods and teaching techniquesSolves or escalates operational problems to senior team members and managementStrong organizational and communication skills Other duties as assignedRequirements:High School diploma required; Associate degree preferredPreferred experience with adult learners, in-person, and virtual trainingTwo + years of experience with education,EPIC end user, or related field required.Healthcare industry education preferredPrevious experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferredExperience in instructional design, training, using Epic system preferredExperience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferredExperience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and WordExperience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists requiredExperience with any industry LMS (Learning Management System) is preferredProven track-record of successfully delivering projects on time and within budgetAchieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager)Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager)Work Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Credentialed Trainer II - Cogito (Reporting)
CHRISTUS Health, Irving, TX, US
DescriptionSummary:The Credentialed Trainer (CT) is responsible for training delivery, support, and all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Analysts, Informaticists, Health System leaders and Education to assure end users can use the system. They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency.Requirements:High School diploma required; Associate degree preferredPreferred experience with adult learners, in-person, and virtual trainingTwo + years of experience with education,EPIC end user, or related field required.Healthcare industry education preferredPrevious experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferredExperience in instructional design, training, using Epic system preferredExperience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferredExperience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and WordExperience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists requiredExperience with any industry LMS (Learning Management System) is preferredProven track-record of successfully delivering projects on time and within budgetAchieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager)Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager)Work Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Credentialed Trainer II - Professional Billing
CHRISTUS Health, Irving
DescriptionSummary:The Credentialed Trainer (CT) is responsible for training delivery, support, and all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Analysts, Informaticists, Health System leaders and Education to assure end users can use the system. They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency.Responsibilities:Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health recordCollaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflowsCollaborate with Principal Trainers to ensure coverage for all scheduled classes and supportResponsible for classroom preparation, making sure materials are printed and available, classrooms are organized and cleanProvide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completenessProvide onsite end user support through rounding, attending associate fairs and other support activities; proactively seek out support needs and provide innovative ideasWork with the provisioning team to assure associates have completed the appropriate training before access is grantedAbility to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records)Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guidesAttend meetings, produce deliverables on time, and escalate issues or concerns appropriatelyComplete job shadows, deliver training, support, and build confidence for end usersFunction as an advocate for end users by relaying issues or opportunities for improvement to Principal TrainersAbility to test and troubleshoot the Training and build environmentTraining delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home DashboardsRequire minimal instruction on day-to-day workMake decisions regarding own work on primarily routine casesModels/mentors and trains team members within their own training teamWorks under minimal supervision, uses independent judgment requiring analysis of variable factorsCollaborates with senior team members to develop/validate methods and teaching techniquesSolves or escalates operational problems to senior team members and managementStrong organizational and communication skills Other duties as assignedRequirements:High School diploma required; Associate degree preferredPreferred experience with adult learners, in-person, and virtual trainingTwo + years of experience with education,EPIC end user, or related field required.Healthcare industry education preferredPrevious experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferredExperience in instructional design, training, using Epic system preferredExperience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferredExperience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and WordExperience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists requiredExperience with any industry LMS (Learning Management System) is preferredProven track-record of successfully delivering projects on time and within budgetAchieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager)Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager)Work Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Sales Success Coordinator
Moxie Pest Control, Irving
Play Your Part In Our Team Succeeding!The Customer Success Coordinator plays a critical role in supporting the sales team by providing fast, efficient, and accurate support to our sales teams. This role involves assisting with various aspects of sales support and collaboration with cross-functional teams to ensure the smooth resolution of sales team issues. Core ResponsibilitiesHere at Moxie we believe in providing an industry leading experience for all of our sales reps. We work hard, we move quickly, and we pay attention to details that others might miss. You'll have the opportunity to work closely with our sales reps to ensure their problems are resolved and they have everything they need to be successful. Top Priority: Act as the main point of contact for a group of a minimum of 300 sales reps to provide day-to-day support and problem solving. This will cross over areas of:Technology SupportHousing SupportPayroll SupportAgreement SupportRespond to incoming messages across zendesk, slack, messages, phone calls.Assist the Sales Success managers in providing thorough documentation of all sales ops processes and regularly update documentation as processes changeHelp execute initiatives that cross multiple teams. Provide first class customer service to sales reps.QualificationsCustomer-Service Attitude - you love to help and serve others and can make them feel like a million bucks as you do it. You always find a way to say yes to solve a problem, even helping them find a solution they hadn't thought of themselves.Adaptable - you are extremely flexible with how you spend your time and are okay with many incoming needs from your customers.Skilled Communicator - you are skilled at communicating in a way that makes those around you feel confident in your ability to help them and are able to explain complex processes in layman's termsFollow Up - you are able to consistently provide follow up where needed and make sure that everyone feels like they are in the loop on where the resolution to their problem is. About UsMoxie Pest Control is named for the drive and enthusiasm embraced by our team! Our mission is to improve the quality of life for our customers, team, and community.We believe in striving to do the right thing because we genuinely care about our employees and customers, the work we do, and our personal and professional character. We're more than just a pest control company!What We Live ByDo The Right ThingWe believe in striving to do the right thing because we genuinely care about our customersBe NiceWe think kindness is contagious, and we believe small gestures can have a big impact.Be The SolutionIt's an understatement to say we take pride in our work. We live by the motto: "If a thing is worth doing, it's worth doing well." Keep ImprovingBecause we care about helping our customers, we take our job knowledge seriously.Company PerksAt Moxie Pest Control we offer a total rewards package that supports the health, life, and career of our employees. The available plans and programs include:2021- 2023: Great Places To Work and Top Places to WorkAwards & RecognitionIn Office, Remote, and Hybrid Work EnvironmentCompany EventsComprehensive medical coverage that covers many common services at no cost or for a low copayAdditional options for dental and vision benefits, life and disability coverage and more401K PlanLong- and Short-term Disability Coverage (Voluntary)Paid Time OffAAP / EEO Statement Moxie Pest Control provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.Moxie Pest Control absolutely prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties will not be tolerated.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.