SUMMARY OF POSITION FUNCTIONS Provides leadership and guidance to all American Senior Communities entities as related to Business Office functions and cash flow. Maintains the cash flow, oversees collections, validates all state, federal, local, and American Sr. Communities procedures are being followed. This position will also oversee the Managed Care Team -who provides Prior Authorizations to the Field, along with doing all paperwork to maintain our 3rd party payer’s enrollment & updates (Medicaid, Medicare & Insurance contracts) and keeping our System for Award Management (SAMs) updated that is required for our VA/VCA contracts. ESSENTIAL POSITION FUNCTIONS Assists ASC Regional Team for each property to ensure all accounts are in the correct collection phase this includes working with Business Office personnel and facility leaders to ensure all accounts will be collected. Assists with Accounts Receivable and Delinquent Reports evaluation. Assists and provides on-going training for all Business Office personnel on their job duties including Kronos, Ulti, Matrix, CORE MMIS, Medicare software & Ascend. Along with Data Serv, accruals, and various Insurance portals. Maintains knowledge of Industry compliance to ensure all properties follow the state, federal, and local guidelines as it relates to resident and employee matters. Provides continual training to the Regional Team & ASC Properties on changes happening in the industry. Participates in administrative staff meetings. Participates in Industry updates to maintain current knowledge of Skilled Nursing Facility requirements including any State, Third Parties, and property specific information. Establishes relationship with FSSA personnel, Medicaid Personnel & Insurance leaders & their provider support personnel to ensure they understand our needs. Actively participates in our association (IHCA) & their sub committees. Works closely with Compliance Team -to ensure expectations are met. Provides back-up for ASC Regional Team & Sr VP of Field Accounting as needed. Completes Industry audits and compliance issues: dealing with government entities and programs mandating a significant number of audits, reviews, and annual compliance issues, including assistance with Cost Report preparation, annual surveys, ES audits, Myres & Stauffer audits, and additional accounting firm reviews. Conducts financial reviews for compliance & accuracy. Works with Accounting and Finance department on all receivable and revenue related matters. Reviews all contracts prior to property or Home Office approval to ensure compliance regulations are met. Reviews rates, terms and obligations to ensure property and industry compliance including insurance and service providers. Oversees collections of all Third Party receivables and private pay for all ASC entities. Validates all resident and employee files are in agreement with state, federal, and local laws. Validates all funds collected by properties. Serves as a resource for all Third-Party and family member questions. Validates census collection and recording procedures are being followed. Ensures Resident Trust and petty case accounts are reconciled at least monthly. Assists RVPs in all financial reviews. Assists Home Office Accounting department in preparation of financial statements and questions. REQUIREMENTS Bachelor’s degree is required, preferably in the field of Business, Accounting or Health Care. Ten to twelve years of accounting or Leadership experience, preferably in a Long-Term Care setting working with Medicare and Medicaid. Extensive knowledge of Medicare & Medicaid. Extensive knowledge of Insurance practices & requirements Willingness to attend seminars & conferences to continue education. Could require occasional travel due to distance -must be willing to fly. What’s in it for you? Benefits and perks include: Unlimited Paid Time Off (PTO) and holiday pay 401(k) retirement plan options Medical, vision & dental insurance with Telehealth option Medical and dependent flexible spending accounts Paid training, skills certification & career development support Lucrative employee referral bonus program Tuition assistance and certification reimbursement* Continued education opportunities through statewide institutional partnerships Employee assistance program & wellness support Retail, food & entertainment discounts and so much more About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. As partners in senior care, we are not just doing a job, but following a calling. We are an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Home Office

Director of Operations

Prevounce Health, Indianapolis

About Us:Prevounce is an innovative startup focused on creating software applications and connected medical devices that empower medical professionals to provide better remote patient care. Our cloud platform, smart devices, and highly integrated services help our partners and clients lower the cost of healthcare and improve care quality.The Role:We are seeking a Director of Operations who is passionate about healthcare and driving organizational success. The Director of Operations will be responsible for overseeing all aspects of the company's operations, including strategy development, process optimization, team management, and cross-functional collaboration. This role will also be instrumental in shaping company culture and fostering a strong sense of community among teams. The ideal candidate will have exceptional leadership skills, a proven track record of driving operational excellence, and the ability to manage multiple complex projects simultaneously. The Director of Operations will report directly to the VP, Operations.As a key member of the company's leadership team, the successful candidate should be prepared to invest the time and energy necessary to drive the company forward, demonstrating commitment to achieving our mission and growing with the company.Responsibilities:Collaborate with the executive team to develop and implement the company's long-term strategic planDevelop and execute the company's operational strategy, ensuring alignment with overall business objectivesOversee all aspects of the company's operations, including HR, finance, engineering, and vendor managementDrive continuous improvement initiatives to enhance productivity, efficiency, and internal and external satisfactionDevelop and maintain comprehensive reporting systems to track progress against goals and provide timely insights to stakeholdersDevelop and implement customer support processes and systems to ensure timely resolution of customer issues and concernsEnsure company compliance with all relevant healthcare regulations, including HIPAA requirementsFoster a culture of collaboration and communication across departments, facilitating the sharing of best practices and knowledgeBuild and maintain strong relationships with key stakeholders, including vendors, partners, and clientsStay up-to-date with industry trends, best practices, and emerging technologiesRepresent the company at industry events, conferences, and forums to enhance visibility and thought leadershipManage budgets and financial performance, identifying opportunities for cost savings and process improvementsProvide leadership and guidance to department managers, ensuring that all teams are aligned and working towards common goalsDrive employee engagement and satisfaction through the development and implementation of recognition programs, team building activities, and other initiativesRegularly report on operational performance to the executive team and board of directorsSkills:Exceptional leadership and communication skillsStrong analytical and problem-solving abilitiesProven experience in developing and executing operational strategiesStrong project management and organizational skillsCollaborative and able to work effectively with cross-functional teamsProactive and able to take ownership of initiatives and drive resultsProficiency in technology like Google G Suite and Microsoft OfficeExperience and Requirements:Master's degree in Business Administration, Healthcare Management, or related field or commensurate experience.At least 6 years of proven success in a senior operations management role.Experience in healthcare operations management and knowledge of healthcare regulations and compliance.Proven track record of driving operational excellence and continuous improvement.Strong understanding of financial management and budgeting.Previous experience in HR and talent management is desirable.Deep understanding and competency in software and technology.Ability to travel as needed to support company operations and client relationships.Brief cover letters are encouraged but not required. If you don't meet all criteria but feel you're right for the job, include a brief explanatory cover letter in your application. We value potential as much as experience and read every submitted cover letter.Working at PrevounceFast-paced environment - As a technology startup, we move quickly to design tools and protocols based on customer and industry feedback. Thriving in an environment of change and continuous improvement is a core competency for all members of our team.Dynamic roles - We are a small and tight-knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback and to generally think critically about our processes and care model.High expectations - We have big plans for the future. We expect dedication and positive collaboration from all our team to meet them.Benefits & Perks:Medical dental and vision benefits.Disability and basic life insurancePaid time off and paid holidaysFree YMCA membershipLunch provided each Friday.Prevounce is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, sexual orientation, military status, marital status, domestic violence victim status, arrest or conviction record, or predisposing genetic characteristics.