Hospitality/Travel Salary in Illinois, USA

Our travel agency is searching for friendly and professional Travel Agents to join our team. As a Travel Agent, you should be passionate about seeing the world and helping others do the same. This role involves planning holidays, suggesting travel destinations, maintaining client files, and managing large-scale events.In this position, your ultimate goal will be to keep our clients satisfied and loyal for future services. The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international travel destinations. To succeed in this role, you should also possess outstanding negotiation and sales skills.Roles & Responsibilities:Research, Create, and Execute exceptional itineraries for clientsReview individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needsComplete ongoing training to earn and maintain certification to book travelAttend ongoing webinars with vendors and suppliers, to become specialized with specific destinationsBecome an ambassador for the brandWork along side of other team membersProvide suggested budgets for clientsReview budgets, and plan trips according to clients budget constraintsCreate promotional materials to utilizeStay up to date on changes within the tourism industryMonitor restrictions on travel that come and goBook travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc )Effectively communicate with clients pre/post travelPromptly respond to all travel inquiresEffectively manage your time when researching trips and communicating with clientsHandle issues that may arise during the bookings and/or travel for clientsMaintain up to date information within our softwareNetwork with tour operators regarding packages that you can possibly offer to clientsParticipate in FAM trips when possibleRequirements:*Must be at least 18 years of age*Must be authorized to work within the US.*Must be fluent in English*Must be able to effectively communicate with clients (strong sales background a plus)*Must have a smartphone with internet access, laptop recommend but not required*Personal travel experience is a huge plus, however not required*Previous experience in customer service or hospitality also a plus, but not required

Overseeing and directing construction projects from start to finishDirects and supervises work of construction project administration staff and construction engineers, as well as works in partnership with project managers to establish operational prioritiesResponsible for forecasting, tracking/reporting project costs/revenue and adherence to construction project estimatesResponsible for problem resolution involving labor disputes, staffing, construction materials, construction equipment and contracts/subcontracts administrationCoordinates with construction Safety Manager to ensure that projects are completed in accordance with established safety goalsDevelop strong relationships with Superintendents, Subcontractors, and Assistant Project ManagersMaintain appropriate construction documentation through project such as RFI logs and change ordersMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.5+ years of experience in Construction Superintendent Experience with hospitality projects highly preferredDegree in Engineering, Architecture or Construction Management preferredProject portfolio of completion on projects if varying size and scopeWorking knowledge of skilled trades including carpentry, masonry, concrete work, site excavation and grading, plumbing, fire protection, HVAC, and electrical.Working knowledge of construction technology and details. Candidate must be extremely proficient reviewing and understanding all construction documents including specifications and drawingsExcellent communication skills with various parties including management, subcontractors, consultants, architects, vendors, and clients

Overview Schedule Information: Monday 8:00am - 1:00pm and Tuesday - Thursday 10:00am - 3:00pmHours Per Week: 20Benefits: Prorated Sick & Vacation; Holiday Pay; and 2 Harper Tuition Waivers per semesterDuties of Position: Responsible for upkeep and organization of the facilities and instructional supplies of the Hospitality Management Programs, including the preparation, distribution, storage, inventory and requisition of departmental supplies and materials. Works with faculty and students in an instructional setting. Coordinates the use of all culinary equipment.Provides assistance to instructors with lab and Dining Room preparations and student projects.Assists faculty in lab set up and assists students with safety procedures in classroom.Provides light cleaning and minor adjustments of department equipment. Schedules maintenance appointments as necessaryAssists in identifying equipment needed for departmental relevancy and safety, both consumable and capital expenses.Assists faculty in selecting and ordering supplies, both perishable and shelf stable.Ensures the maintenance of the laboratories and storage areas by inventorying, ordering, unpacking, and storing of supplies and equipment.In partnership with the Program Coordinator, monitors departmental budget and purchase orders.Participates in program workshops, information sessions, recruitment and special events to assist with the promotion and visibility of the Hospitality Program.Provides an initial point of contact for the college community for directing inquiries to appropriate program faculty.Provides direction to student aides to ensure maximum efficiency in their daily tasks.Maintains the Hospitality Program webpages with updates of weekly Dining Room menus and other departmental notices.Manages The Dining Room reservations for on- and off-campus guests.Assists in disseminating federal, state & college rules and regulations related to the industry.Monitors and assists in the maintenance of industry credentials and certifications.Ensures that all equipment, tools and supplies are in order and secure before leaving the laboratory.Performs clerical assignments, such as, making copies, filing documents, preparing reports, etc. and other duties as assigned by department chair.Performs related duties as assigned.Working Conditions: Work is primarily indoors in a kitchen setting. A major portion of the work is physical including standing, stooping, using step stool to stock supplies, traveling between classrooms and buildings, and organizing kitchen equipment. Must be able to lift and transport a minimum of 40 lbs. Some evening and weekend work may be required.Educational Requirements: Certificate in Hospitality Management, Culinary Arts or related field preferred. Associate degree in one of the mentioned areas or equivalent work experience preferred..Experience Requirements: Working knowledge and demonstrated skills in using specific food preparation equipment and previous experience working in a commercial kitchen. Experience in inventory control, order planning and safe food storage. At least 2 years work experience in Hotel or Restaurant industry. Working knowledge of spreadsheet and word document software required. Familiarity with Oracle, Banner, Adobe Professional, and/or Microsoft Teams preferred. Experience in a higher education setting preferred.Application Review Dates: Applications are accepted until the position is filled though priority will be given to applications received on or before: August 24, 2023.Required Documents: ***A resume and cover letter are required to complete the application process**** Official transcripts required upon hire * Employment is contingent upon Criminal Background Check.* Employment sponsorship is not available.

The beautiful Hilton Chicago , in the heart of the windy city, is currently hiring a Guest Service Agent to help the team! Shift Pattern: **This is mostly a PM shift - 3pm - 11:30pm but need to have open availability for both AM and MID shifts as well Availability: Open - need to be able to work any day of the week, holidays and weekends are required Located on South Michigan Avenue and overlooking GrantPark and Lake Michigan, this hoteloffers 1,544 guest rooms and suites, 234,000 square feet of meeting and event space, and exceptional dining options.This is a great opportunity for those who want to grow and gain more experience in our industry, If you're ready to welcome guests from all over the world at Illinois largest Hilton Hotel & Resorts property, then we want you to be a part of our team!APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone) and a Hilton recruiter will be in touch.For more information on the property, please visit: Hilton Chicago Hilton Chicago Hotel (@hilton_chicago_hotel) • Instagram What will I be doing?As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!What are the benefits of working for Hilton?*Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?As aBusser with the DoubleTree Magnificent Mile, you will be responsible for setting and clearing tables, stocking service stations, and maintaining a clean dining room for our guest. Our service to our guests is what sets the DoubleTree Magnificent Mile above the rest and delivering the highest guest satisfaction is our primary goal. Additionally a Busser would be responsible to preform the following task to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!What are the benefits of working for Hilton?Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members,including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with GuildEducation, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement **Available benefits may vary depending upon property-specific terms and conditions of employment**

Join the Palmer House Hilton as a Housekeeping Dispatcher and experience the opulence and beauty of Chicago's most iconic hotel.Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago's loop and accessible to public transportation makes it easy to get to. If you're ready to welcome guests from all over the world at Illinois largest Hilton Hotel & Resorts property, then we want you to be a part of our team!This is a great role for anyone who is looking to grow and start a career in housekeeping and hospitality!APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone) and a Hilton recruiter will be in touch.For full time employees, Hilton offersAMAZINGbenefits including health insurance (medical, dental, vision), 401k (matching), extensive Paid Time Off, Team Member/Friend & Family Travel Program to stay in any Hilton brand hotelfor a very discounted rate,Team Member recognition and otherAWESOMEHilton Perks!What will I be doing?*Shift Hours will be 3:00pm to 11:30pm*As a Housekeeping Dispatcher, you would be responsible for providing dispatching services and office support to the Housekeeping department in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Answer all incoming telephone calls, respond to guest and team member inquiries and dispatch appropriate service in a timely, friendly and efficient manner Use and maintain the work order system and/or property management system to include, but not limited to, logging and recording all service requests, initiating, dispatching and closing all work orders and generating associated reports Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members Respond to emergency calls and monitor the alarm system Coordinate office traffic Perform additional general office duties including, but not limited to, processing paperwork, scheduling team members, processing payroll, conducting inventory and equipment maintenance and tracking guest comments and feedback, as needed What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

TheChicago and Midwest Cluster are adding a Senior Business Travel Sales Manager to join their team in representing 14 Hilton corporate managed hotels! This role will be based out of the Palmer House in Chicago and will travel between the 14 hotels as needed. We are a high profile, high revenue generating, FUN, passionate Team. The ideal candidate will have excellent communication skills, solid presentation skills, motivated self-starter, polished, proficient in Microsoft word, and have hospitality industry experience. Preferably looking for someone with hotel sales experience and/or business travel sales experience. What Will I Be Doing? As a Senior Business Travel Sales Manager, you will be responsible for increasing qualified business travel sales volume by developing key relationships with new business travel accounts, and growing production with assigned existing accounts across the group of hotels represented. Essential Functions Develop new BTS accounts via research and connections excluding key national accounts. Negotiate and execute contracts for Volume Accounts Qualify prospects for the Complexed group of hotels Prepare and present proposals and/or contracts to prospective customers Develop and execute on-site and field presentations to prospective clients Engage in outside sales activities to discuss business opportunities and entertain customers Participate in industry related organizations and the local community to develop business Attend departmental meetings and other scheduled meetings to support business Supportive Functions In addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company. Communicate clearly and accurately (verbally or non-verbally) in a pleasant manner. Show competence by completing job responsibilities effectively and efficiently. Demonstrate an ability to follow a prescribed sequence of service with each encounter. Take initiative, be willing to assume responsibility for exceeding guests' expectations. PROPERTY DETAILS - Proudly Representing: Hilton Chicago, The Drake, Waldorf Astoria Chicago, Embassy Suites Downtown Magnificent Mile, DoubleTree Downtown Magnificent Mile, Hilton Chicago O'Hare, The Palmer House, Hilton Orrington/Evanston, Hilton Minneapolis, Hilton Columbus Downtown, Embassy Suites Indianapolis Downtown, Conrad Indianapolis, Hilton Omaha, Hilton Cleveland.#LI-JW1The BenefitsWe support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Discounted team member meals in the cafeteria while on shift Discounted parking Sales IncentiveHilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout

Calabria Group is currently looking for an Events/Trade show Manager. This is a contract that does require up to 30% travel. If you meet the below requirements please applyPay $40hr up to 1 year contract Remote with travel required In this role you are responsible for: Spearheading event activation of all AMS events including but not limited to: RSA, HIMSS, FS-ISAC, S4, BlackHat and Forerunner.Event activation: Pre-production, on-site prepActs as the primary event producer for AMS events, overseeing and leading the entire life cycle of event creation.Works cross-functionally to develop and implement best practice strategies and ensure project taskforces are clear on deliverables, timelines and roles and responsibilities.Source and manage vendors and production partners to ensure they are meeting the specific design requirements and guidelines that are in line with the event strategy, brand, and budget.Develop and manage the overall event processes involving key stakeholders in the decision-making process.Create and execute the Canadian marketing plans for pipeline generation, awareness, and joint channel partner marketing.Manage the regional marketing and AMS Events budget by aligning investments to sales targets and goals.Analyze and provide insights on campaign performance using marketing dashboards.Work cross functionally with Business Development team to communicate upcoming programs and facilitate follow up.Work with BDR/Sales to ensure they understand which accounts to prioritize.Use your creativity powered by data to research/generate ideas for how we can create and accelerate pipeline.What You Bring:We value competency, aptitude, effort, and a great attitude as a supplement to experience.Bachelors degree in marketing, business, or related field.Excellent interpersonal and communication skills, with the ability to build rapport with clients and internal teams.3 years of experience in customer marketing or related roles, preferably in Cyber Security.Proven track record of executing successful large conferences and trade shows.Strong project management skills with the ability to manage multiple projects simultaneously.Excellent communication, writing and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.Creative thinker with a customer-centric mindset and a passion for delivering exceptional customer experiences.Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.Team player with strong collaboration skills who is coachable with a growth mindset.

Contribute to all phases of bidding process until approval from Chief Estimator.Prepare work to be estimated by gather proposals, blueprints, specifications, and related documents.Compute costs by analyzing labor, material, and time requirements.Resolve discrepancies by collecting and analyzing information.Help acquire construction subcontractors to include in building process.Interact with construction subcontractors and component suppliers such as concrete, steel, joist, precast and masonry.Assist with managing relationships with project owners as required, including the oversight of meetings with both partners and senior project managers.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.5+ years experience in construction with General Contractor preferred.1-2+ years of experience estimating jobs valued $5MM+Minimum Bachelor's Degree in construction related discipline. Experience with the bidding process: soliciting bids, communicating with bidders, evaluating subcontractor proposals, using bid tally sheets, etc.Experience in using Estimating software.Growth driven individual interested in long-term position with a top Chicagoland GC.

Join the Palmer House Hilton as a Lobby Representative and experience the opulence and beauty of Chicago's most iconic hotel. Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago's loop and accessible to public transportation makes it easy to get to.This is a great opportunity for those who want to grow and gain more experience in our industry, If you're ready to welcome guests from all over the world at Illinois largest Hilton Hotel & Resorts property, then we want you to be a part of our team! APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone) and a Hilton recruiter will be in touch. For full time employees, Hilton offersAMAZINGbenefits including health insurance (medical, dental, vision), 401k (matching), extensive Paid Time Off, Team Member/Friend & Family Travel Program to stay in any Hilton brand hotel for a very discounted rate, Team Member recognition and otherAWESOMEHilton Perks!The ideal candidate must possess excellent interpersonal and communication skills, be a problem solver, detail-oriented, adaptable, and a team player. What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:• Go Hilton travel program: 100 nights of discounted travel• Access to your pay when you need it through DailyPay• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications• Flexible shifts and days off• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare• Mental health resources including free counseling through our Employee Assistance Program• Best-in-Class Paid Time Off (PTO)• 401K plan and company match to help save for your retirement*Available benefits may vary depending upon property-specific terms and conditions of employmentWhat will I be doing?As a Lobby Representative, you would be responsible for greeting guests and providing various types of assistance to guests during their stays in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and assist guests with directions and information Respond to guest questions in a timely, friendly and efficient manner with accurate and appropriate information Ensure knowledge of hotel and local information including, but not limited to directions, hours of outlet operation, hotel services, transportation and travel arrangements, events, reservations, etc. Field, respond to and resolve guest concerns, issues and complaints Run errands for guests, as needed, including, but not limited to ticket pick-up, laundry pick-up and delivery, etc. Retrieve messages, mail, small packages and facsimiles for guests, as requested Maintain appearance of hotel lobby to include, but not limited to, removing trash, organizing furniture, etc. What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!