Operational Analyst Salary in Hartford, CT

Responsibilities Location(s) Hartford, Connecticut, Albany, New York, Boston, Massachusetts, Concord, New Hampshire, Harrisburg, Pennsylvania, New York, New York, Providence, Rhode Island, Trenton, New Jersey Status Regular Job ID REQ-052587 Job DescriptionThe Finance Director, Supply Chain and R&D will be responsible for owning the company P&L's for the manufacturing plants, procurement, and research and development (R&D) organizations within PerkinElmer. The role will focus on enabling lean manufacturing, tight spend control and thoughtful investments in research and development. The role will work closely with the senior leadership team across the company. Key Responsibilities:Lead a global team of 2-3 analysts in owning ~$400M in annualized cost, supporting the management staff of the Supply Chain and R&D organization that oversee ~1,000 people in the companySupport various projects aimed at unleashing value for the company through lean manufacturing practices, improved spend controls and better tracking of R&D spendSupport CEO's staff and CFO on preparation of business reviews that highlight key risks, opportunities and propose actions for improved growth and profitabilityCollaborate with various finance leaders to develop a standard catalogue of financial reports and key operational metrics, delivered on a continuous basis, which drive action and deliver improved financial resultsDrive projects to digitize our analytics and reporting capabilities while identifying and delivering finance simplification initiatives to streamline our financial reportingSupport separation and integration projectsQualifications:Bachelor's and/or master's degree in Accounting, Finance or Business10+ years of related business experience in Finance with a track record of graduated and scalable successPrior experience working with manufacturing and supply chain organizationsPreferred Qualifications: Experience leading a global teamRobust financial system knowledge: able to link proposed operational processes to financial accounting/system requirements.Team player with a strong sense of personal responsibility and integrity.Strong ability to navigate through ambiguity, show initiative, and confidently manage conflict during times of change.Strategic thinker. Strong bias for action while considering potential outcomes from multiple angles. Always driving towards simplification and transparency.Demonstrated ability to assess priorities and manage/complete multiple complex activities in a time-sensitive environment.Experience with SAP, Hyperion (HFM/Essbase), Business ObjectsStrong proficiency with financial systems and applications; Advanced skills in Excel, PowerPoint, and other MS Office applicationsOther Requirements:Must be able to remains in a stationary position more than 25% of the time.Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time.The annualcompensation range for this full-time position is $ 161,000to $230,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.PDN-9bbd4b6d-923a-4ed6-8d62-4fae48794b45

Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented individuals who are interested in a career in analytics as an Analyst III in HSAG's Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. UNIQUE BENEFITSThe Analyst III position benefits from HSAG's desire to grow its staff into leaders of healthcare quality improvement in the nation. During the first year, new HSAG analysts are provided formal internal training in statistics, machine learning, clinical epidemiology, SAS, Tableau, healthcare data, and an assortment of healthcare-related topics. The Analyst III position also offers the opportunity to mentor and supervise junior-level staff.HSAG offers:A comfortable work-life balance and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package that includes medical, dental, vision, tuition reimbursement and 401(k). DESCRIPTIONThe Analyst III position is a key contributor to cutting-edge analytic work that spans the broad spectrum of healthcare data projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, the Analyst III position helps lead components of innovative analytic plans that are intended to provide healthcare decision and policy makers with the necessary information to transform healthcare. HSAG analysts in the Data Science & Advanced Analytics division assist in designing a wide array of analytic studies and participate in all phases of the research design process. Analysts may work with a wide array of data to facilitate data exploration, including (but not limited to) the following data types:surveycase reviewmedical and prescription drug claims and encounterseligibilitydemographicclinicalelectronic health recordregistryvital statisticsoperationalDetails regarding potential project assignments and key sources of data will be discussed with candidates during the interview process.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIESServe as an integral part of HSAG Data Science & Advanced Analytics division.Lead small- to medium-sized analytic tasks or projects, while providing support to other analytic tasks or projects.Understand primary types of healthcare data and methods for approaching data assessments.Evaluate a wide array of data types.Conduct and interpret analyses, develop appropriate statistical models, manipulate complex databases, and track and evaluate patterns of care and outcomes.Perform data validation, develop and implement analytic plans, and cross reference data.Attend, participate, and assist in team training meetings.Present and communicate project results to nonanalytic staff members and customers. Represent HSAG in a professional manner at all times.Compensation: 85000 Based on ExpJob Requirements:EDUCATION AND/OR EXPERIENCEBachelor's degree in a quantitative discipline (e.g., math, statistics, economics, and epidemiology). Master's degree preferred. A minimum of four (4) years of work experience.At least three (3) years of healthcare experience.At least three (3) years of statistics and/or quantitative analysis experience.OTHER QUALIFICATIONSExpert in the use of SAS software for statistical programming. SAS certification preferred.Proficient in the use of SQL.Experience working with relational databases.Experience contributing to report writing and formal written deliverables, including serving as the lead writer/major contributor to a formal written deliverable.Some proposal experience in a supporting role.Some experience mentoring junior-level staff.Proficient in Microsoft Word and Excel.Excellent verbal and written communication skills.Ability to handle several projects simultaneously and work with multiple teams.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us.EOE M/F/Vet/DisabledGet job alerts by email.Sign up now!

Overview The Cloud Operations (CloudOps/DevOps) Engineer augments the symplr Engineering, DevOps, and IT Operations teams by focusing on expediting and improving technology solutions/services to enhance business value. This position comes with a basic systems/networking background, with a focus on automation, allowing them to integrate application delivery mechanisms with established systems to reduce time for software delivery, increase operational visibility, and enhance overall system stability.The CloudOps Engineer will focus on the management of critical applications and sub-systems in a SaaS hosted environment. This role will be responsible for installing, configuring, troubleshooting, and constant monitoring of these applications, and working collaboratively with a team of Architects, Engineers, QA personnel, IT personnel and Business Analysts to perform the tasks listed below. Duties & Responsibilities Be a champion for department initiatives and values by ensuring all actions promote the department's mission statement Apply structured methodology to change management Document and assess change impact Support change communication efforts to stakeholders Lead change rollout efforts while minimizing change impact and system outages Work within and adhere to symplr software network design and security, testing and documentation standards, including Change Control documentation Work closely with IT, Architecture, Engineering, and Product Management teams to collect and analyze systems project requirements, and develop detailed project specifications Collaborate with multiple teams to provide systems and services to support corporate software solutions Continually research technologies and trends related to corporate application operations and make strategic recommendations related to product release and support strategy Provide software evaluations and recommendations for management review Write and maintain documentation related to corporate application operations, policies and procedures Handle problem recognition, research, isolation, resolution and follow-up for complex problems escalated from Client Services Provide technical assistance by responding to inquiries regarding errors, problems, or questions with systems and services Skills Required Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment Work quickly and efficiently with minimal supervision Excellent communication skills both written and verbal Qualifications Required: 2-4 years of Systems Engineering experience in the following areas Windows Server Linux Server (Ubuntu/Debian, RHEL/CentOS) Active Directory, GPO, DFS, RBAC SQL Server Management (hosted or cloud) PowerShell, Ruby, or Python scripting Infrastructure as Code - Terraform Development Infrastructure: Terraform/Helm/AWS/Azure/Kubernetes CI/CD Tools (Jenkins, Octopus, ArgoCD/Drone, etc.) Basic Virtualization Administration (VMWare, Hyper-V) Basic cloud experience (AWS or Azure preferred) Application Hosting (IIS, Apache, Tomcat) Bachelor's degree or equivalent experience Experience and/or knowledge in the implementation and support of Cloud Services, such as Azure, AWS, Private Cloud or Hybrid Cloud is desirable MinUSD $90,000.00/Yr. MaxUSD $110,000.00/Yr.

Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented individuals who are interested in a career in analytics as an Analyst I in HSAG's Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. UNIQUE BENEFITSThe Analyst I position benefits from HSAG's desire to grow its staff into leaders of healthcare quality improvement in the nation. During the first year, new HSAG analysts are provided formal internal training in statistics, machine learning, clinical epidemiology, SAS, Tableau, healthcare data, and an assortment of healthcare-related topics. The Analyst I will also have the opportunity to participate in company-sponsored training with the SAS Institute.HSAG offers:A comfortable work-life balance, including half-day Fridays and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package that includes medical, dental, vision, tuition reimbursement, and 401(k). DESCRIPTIONThe Analyst I position is a key contributor to cutting-edge analytic work that spans the broad spectrum of healthcare data projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, the Analyst I position supports innovative analytic plans that are intended to provide healthcare decision and policy makers with the necessary information to transform healthcare. HSAG analysts within the Data Science & Advanced Analytics division assist in designing a wide array of analytic studies and participate in all phases of the research design process. Analysts may work with a wide array of data to facilitate data exploration, including (but not limited to) the following data types:surveycase reviewmedical and prescription drug claims and encounterseligibilitydemographicclinicalelectronic health recordregistryvital statisticsoperationalDetails regarding potential project assignments and key sources of data will be discussed with candidates during the interview process.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIESServe as an integral part of HSAG Data Science & Advanced Analytics division.Exhibit the ability to learn about the primary types of healthcare data and methods for approaching data assessments.Exhibit the ability to learn efficient SAS programming skills.Evaluate a wide array of data types.Conduct and interpret analyses, develop appropriate statistical models, manipulate complex databases, and track and evaluate patterns of care and outcomes.Perform data validation, conduct analysis plans, and cross reference data.Attend and participates in team training meetings.Present and communicate project results to nonanalytic staff members and customers. Represent HSAG in a professional manner at all times.Compensation: $70,000 - $75,000 - Depending upon experienceJob Requirements:EDUCATION AND/OR EXPERIENCEBachelor's degree in a quantitative discipline (e.g., math, statistics, economics, and epidemiology). Master's degree preferred. OTHER QUALIFICATIONSCoursework completed in statistics and other quantitative coursesKnowledge of statistical programming in at least one software language.Experience working with relational databases.Proficient in Microsoft Word and Excel.Excellent verbal and written communication skills.Ability to handle several projects simultaneously and work with multiple teams.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us.EOE M/F/Vet/DisabledGet job alerts by email.Sign up now!

Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented individuals who are interested in a career in analytics as a Senior Analyst in HSAG's Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. UNIQUE BENEFITSThe Senior Analyst position benefits from HSAG's desire to grow its staff into the future leaders of healthcare quality improvement in the nation. During the first year, new HSAG analysts are provided formal internal training in statistics, machine learning, clinical epidemiology, SAS, Tableau, healthcare data, and an assortment of healthcare-related topics. The Senior Analyst position will assist in supervising junior-level analytic staff in the Data Science & Advanced Analytics division.HSAG offers:A comfortable work-life balance and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday just to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package which includes medical, dental, vision, tuition reimbursement and 401(k). DESCRIPTIONThe Senior Analyst position is a key leader in cutting-edge analytic work that spans the broad spectrum of healthcare data projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, the Senior Analyst position develops, implements, and leads innovative analytic plans that are intended to provide healthcare decision and policy makers with the necessary information to transform healthcare. HSAG analysts in the Data Science & Advanced Analytics division assist in designing a wide array of analytic studies and participate in all phases of the research design process under the direction of the Senior Analyst and other senior staff members. Senior Analysts will work with data to facilitate data exploration and fulfill client deliverables, including (but not limited to) the following data types:surveycase reviewmedical and prescription drug claims and encounterseligibilitydemographicclinicalelectronic health recordregistryvital statisticsoperationalDetails regarding potential project assignments and key sources of data will be discussed with potential candidates during the interview process.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIESServe as an analytic leader within the HSAG Data Science & Advanced Analytics division.Lead multiple medium-sized analytic tasks or projects simultaneously, while providing analytic support and leadership on other projects.Understand primary types of healthcare data and methods for approaching data assessments.Evaluate a wide array of data types.Define appropriate research questions and develop corresponding analytic plans.Lead and interpret analyses, develop appropriate statistical models, manipulate complex databases, and track and evaluate patterns of care and outcomes.Oversee all data-related project activities.Attend, participate, and lead team training meetings.Present and communicate project results to nonanalytic staff members and customers. Represent HSAG in a professional manner at all times.Compensation: 95000 - 110000Job Requirements:EDUCATION AND/OR EXPERIENCEBachelor's degree in a quantitative discipline (e.g., math, statistics, economics, and epidemiology). Master's degree preferred. A minimum of six (6) years of work experience.At least five (5) years of healthcare experience.At least five (5) years of statistics and/or quantitative analysis experience.At least one (1) year of experience supervising analytic staff.OTHER QUALIFICATIONSExpert in the use of SAS software for statistical programming. SAS certification preferred.Proficient in the use of SQL.Experience working with relational databases.Experience developing and leading formal written deliverables for multiple clients, including serving as the lead writer/major contributor on multiple formal deliverables.Experience serving as the primary writer on a proposal and as a major contributor to the overall proposal effort.Experience mentoring multiple junior-level staff.Demonstrated ability to supervise a team of at least two people, including responsibility for monitoring and evaluating performance.Proficient in Microsoft Word and Excel.Excellent verbal and written communication skills.Ability to handle several projects simultaneously and work with multiple teams.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us.EOE M/F/Vet/DisabledGet job alerts by email.Sign up now!

Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented individuals who are interested in a career in analytics as an Analyst II in HSAG's Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. UNIQUE BENEFITSThe Analyst II position benefits from HSAG's desire to grow its staff into leaders of healthcare quality improvement in the nation. During the first year, new HSAG analysts are provided formal internal training in statistics, machine learning, clinical epidemiology, SAS, Tableau, healthcare data, and an assortment of healthcare-related topics. The Analyst II position also offers the opportunity to mentor junior-level staff.HSAG offers:A comfortable work-life balance, including half-day Fridays and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package which includes medical, dental, vision, tuition reimbursement and 401(k). DESCRIPTIONThe Analyst II position is a key contributor to cutting-edge analytic work that spans the broad spectrum of healthcare data projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, the Analyst II position helps lead components of innovative analytic plans that are intended to provide healthcare decision and policy makers with the necessary information to transform healthcare. HSAG analysts within the Data Science & Advanced Analytics division assist in designing a wide array of analytic studies and participate in all phases of the research design process. Analysts may work with a wide array of data to facilitate data exploration, including (but not limited to) the following data types:surveycase reviewmedical and prescription drug claims and encounterseligibilitydemographicclinicalelectronic health recordregistryvital statisticsoperationalDetails regarding potential project assignments and key sources of data will be discussed with candidates during the interview process.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIESServe as an integral part of HSAG Data Science & Advanced Analytics division.Directly support multiple small- to medium-sized analytic projects.Understand primary types of healthcare data and methods for approaching data assessments.Evaluate a wide array of data types.Conduct and interpret analyses, develop appropriate statistical models, manipulate complex databases, and track and evaluate patterns of care and outcomes.Perform data validation, conduct analysis plans, and cross reference data.Attend and participate in team training meetings.Present and communicate project results to nonanalytic staff members and customers. Represent HSAG in a professional manner at all times.Compensation: 80000 - 90000Job Requirements:EDUCATION AND/OR EXPERIENCEBachelor's degree in a quantitative discipline (e.g., math, statistics, economics, and epidemiology). Master's degree preferred. A minimum of two (2) years of work experience.At least two (2) years of healthcare experience.At least two (2) years of statistics and/or quantitative analysis experience.OTHER QUALIFICATIONSProficient in the use of SAS software for statistical programming. SAS certification preferred.Proficient in the use of SQL.Experience working with relational databases.Experience contributing to report writing and formal written deliverables.Proficient in Microsoft Word and Excel.Excellent verbal and written communication skills.Ability to handle several projects simultaneously and work with multiple teams.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us.EOE M/F/Vet/DisabledGet job alerts by email.Sign up now!

WFO Queue Perf AnalystAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe,and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $19.07 - $28.56 HourlyThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $19.07 - $28.56 HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you. • Opportunities to work from home • Competitive wages with opportunities to earn annual merit increases • Paid development hours to use for professional and community development! • 18 days of Paid Time plus 8 company holidays, and 2 personal days per year • $1,000 Colleague Referral Program • Enterprise Recognition Program rewarding colleagues for their extraordinary work • Exclusive discounts on travel, activities, and merchandise via work discount program • Colleague Assistance Program that provides free counseling and financial services • Tuition Reimbursement Program including certifications • Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions • Medical, dental, and vision insurance • Pre-Tax FSA and HSA health savings accounts • 401(k) matching • Company paid life insurance • Company paid short term and long-term disability • Healthcare concierge • Pet Insurance• The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY: Provides Workforce Management support and monitoring for operations in a call center environment. Analyzes calls, including call volume, staff productivity, and resource allocation. Conducts call pattern forecasting and schedules planning activities to help meet business objectives and service level expectations. Monitors the application of scheduling systems, including policy and procedures, operating structure, and information flow. Recommend operational improvements as needed. GENERAL DUTIES & RESPONSIBILITIES: Analysis and Administrative: 80% • Monitor agent calling behaviors in real-time, calling out events such as talk-time or after-call-work time, which exceeds defined thresholds. • Work closely with Operations, calling out non-adherent events through a notification process of emails, messaging and/or direct calls to Operational management so that non-adherent agents can be directed back toward operations task (e.g. Telephonic or Non-telephonic). • Monitor agent schedule adherence using real-time adherence software and call out non-adherent events to Operations through email notifications or direct calls via MS TEAMs. • Provide historical reporting compilation as required by the Line of Business and/or Campaigns. • Provides real-time feedback to Workforce Optimization leadership and Operations management on the status of the LOBs (Line of Business) and campaigns. • May also be required to change agent skill associations on the switch and or provide historical reporting, depending on LOBs and campaign requirements. Collaboration: 20% • Coordinate with Operations and other WFO Queue Performance Analysts on the same LOBS/campaign to ensure continuity of coverage and distribution of up-to-the-minute statistical data about the day. • Work closely with Operations Management to assist them in enforcing schedule adherence and call time threshold guidelines for the LOBs/campaign. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: • Minimum High School diploma or equivalent required, 2 years college or more preferred • Minimum 3 years utilizing Workforce Optimization applications: Genesys, Aspect eWFM, NICE, or Verint preferres GENERAL KNOWLEDGE, SKILLS & ABILITIES: • Strong Analytical Skills required to critically assess situations and make decisions in real time • Excellent problem solving and decision-making skills • Ability to operate effectively in a team environment • Excellent oral and written communication skills and interpersonal skills • Experience with contact center reporting and metrics preferred • Proficiency in Microsoft Office Applications including MS PowerPoint, Excel, Word and other relevant software required PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: • For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear. • The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height). • Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus • The work environment utilizes florescent lighting; noise level is moderate. • The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload. • Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position. Please be advised this job description is subject to change at any time.

Director, Admissions ToolsCollege Board - Governance, Membership, and Global Higher EducationLocation: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).Type: This is a full-time position.About the TeamThe Strategic Higher Ed team includes passionate, committed Higher Ed admission, enrollment, and program experts, as well as market and data analysts. Our work is focused on understanding and meeting existing and emerging Higher Ed needs and building Higher Ed acceptance of and support for key College Board programs and initiatives.About the OpportunityThe College Board seeks an energetic, forward-looking contributor who brings recent experience in admissions and enrollment with a keen knowledge of technology and software solutions. As Director Admissions Tools, you will bring your rich experience to advance our mission and member focused work for higher education. The ideal candidate will have worked within the field of admissions/enrollment management and have a strong understanding of admissions processes and technologies. You will be a key member of the Strategic Higher Education and Admissions Models team and will be responsible for managing innovative admissions tools, with a focus on Landscape - an innovative admissions resource used by over 250 colleges. Key aspects of your role include program and product management and operations, internal partnership and collaboration, and intensive engagement with and support for external members and users. A successful candidate will grow the value, engagement and higher education participation in Landscape and future admissions tools.In this role, you will:Strategy, Planning and Product Ownership (50%)Lead the day-to-day management of innovative admissions tools and services, with primary focus of Landscape: coordinate with internal teams, including technology and research, to generate requirements, test features, implement updates, etc. that align with the organization's higher education strategy.Maintain organized, detailed core product and project management documents (e.g. integrated project plans). Work with internal teams to gather and document key status inputs and operational implications/risks associated with project goals on an ongoing basis and ensure that status, risks, and progress are tracked, communicated, and managed.Collaborate with key external stakeholders and partners to deliver value and outcomes.Develop and manage highly collaborative relationships across the organization to support program implementation.Engagement (50%)Engage with external organizations and campuses to: present the tool, collect user feedback, help users with setup and maintenance, test new features and updates, and communicate user experience back to internal business units.Coordinate with external vendors and organizations to procure and exchange data, integrate products within 3rd party systems, and verify the consistency of admissions tools across technologies.Expand the user base with a focus on: customer service, deepening relationships, soliciting and listening to feedback, and exploring future uses.Monitor higher education industry trends to ensure that admissions tools utilize appropriate conventions and best practices. Requires subject matter expertise to analyze and translate critical industry developments.Serve as an engaged member of the Strategic Higher Education team and integrate Landscape goals within the broader set of divisional goals.About YouYou have:A minimum of 6+ years' full-time experience in admissions, product ownership in higher education, management consulting or equivalent.Experience supporting large-scale complex rollouts and projects - ideally, in the higher education space - with interrelated work streams.A commitment to expanding educational opportunityAbility to think creatively about how to solve business challenges, strong ability to understand and internalize the "big" picture and broader implications.Strong, demonstrated expertise in the product development lifecycleExperience in presenting complex information in compelling visual ways.Excellent verbal and written communication skills, with strong experience and facility in communicating across mission, program and technology needs and opportunities.Ability to work independently and with teams, attention to detail, strong organizational skills, and the ability to manage multiple projects and meet deadlines is required.A Bachelor's degree.Ability to travel 5-10%Authorization to work in the United StatesAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $80,000 to $135,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-LinkedIn#LI-MR1#LI-Remote