Customer Engineer Salary in Gilbert, AZ

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com Job Summary: Responsibilities include, but are not limited to tasks, such as network upgrades, maintenance, performance tuning, and operating system hardening. In addition, the Senior Systems Engineer will be responsible for the monitoring of incoming service requests, incidents, and projects to ensure that they are completed in a timely and high-quality manner.  This position will work closely with other IT departments to guarantee reliable systems that meet the needs of the company through large projects to key initiatives affecting both distribution and manufacturing operations globally. Essential Functions & Accountabilities: Focus on developing efficiencies across the Cooper Companies environments.  While the role focuses heavily on supporting the Cooper Specialty Eyecare network, building an understanding of Business-critical applications and how they are delivered is a priority. Works closely with various IT groups including but not limited to project management, database administration, network and security teams, application team and assists in overall architectural design, implementation and troubleshooting.   Performs problem troubleshooting, diagnosis, and resolution of reactive and proactive incidents.  Proactively monitors systems to ensure optimal performance, health, and availability.  Executes ongoing performance tuning, capacity planning, and reporting on utilization.  Works closely with various IT groups to schedule and coordinate preventative and corrective maintenance.  Follows the Cooper Companies’ change management in adherence with best practices.  Documents all policies and procedures around building and continuing operations.  Conducts routine hardware and software audits and provide recommendations for hardware and system software planning.  As business needs dictate, works extended hours to complete daily department goals and system changes inclusive of business maintenance windows. Travel Requirements:  Potential for domestic/international travel approx. 5-10%   Qualifications Knowledge, Skills and Abilities: Experience with Cisco network products – routing, switching, unified communications. Experience with implementing and maintaining DMVPN and VXLAN Must have competent experience in automation and scripting, with the use of products such as Ansible, Python 3, Puppet, and/or Docker. Working experience of MPLS carrier management, WAN optimization and SDWAN technologies. Aruba SDWAN experience preferred. Knowledge of Firewall management, architectures, polices and rulesets.  Experience with Cisco Firepower preferred. Solid cloud experience with Azure and AWS with a focus on virtual cloud switching and routing. Experience of Application Delivery through F5, Citrix and Cloud Delivery services.  F5 LTM, GSM, and ASM An understanding of the use and maintenance of AAA, including the RADIUS, TACACS, 802.1X, and PKI environments.  Cisco ISE experience preferred, but not required. Familiarization with physical layer network infrastructure standards and components, including environmental systems. Experience with implementation and management of cloud security service edge (SSE) solutions, such as Zscaler ZIA and ZPA Excellent problem solving and analytical expertise, situational decision making.  The ability to prioritize demands for mission critical systems and balance project work with daily tasks.  Work Environment: Normal office environment.    Sedentary to light physical effort necessary to perform the job.  Work from home options.  On-Call rotation 1 in 6.  Limited domestic and global travel may be required (5-10%).  Experience: At least 10 years related experience in a Network Engineer role. Education: University Degree in information technology or equivalent experience in field is required. Cisco CCNP Enterprise certification or other relevant CCNP disciplines are preferred. Aruba SDWAN or legacy Silverpeak certifications are preferred. Affirmative Action/Equal Opportunity Employer. Minority/Female/Disability/Veteran #LI-RK1

Company Profile:The company's Space and Defence Group is a proven provider of high performance and reliable space-rated avionics hardware and software. Products include control and data handling, power distribution, payload interface cards, mass memory, GPS receivers, motor and actuation drivers and controllers, and onboard computing. The company has partnered with NASA to provide electronic solutions for the Artemis Orion Crew Capsule, Viper Lunar Rover, Satellite Laser Communications Relay, OSIRIS-REX to study asteroid composition along with complete satellite buses for the defence department.Skills Requirement:This role will involve:• Responding to customer inquiries about custom and existing products.• Tasks such as architecting electronic systems and solutions.• Handling request for rough-order-magnitude and proposal submittals.• Coordinating customer meetings.• Reviewing requirements and statements of work.• Generating cost and schedule information and participating in the new program transfer process to the engineering execution team. Qualifications:• BS degree in Electrical Engineering• Minimum of 5 years' experience in electronics system level architecture and design, preferably in space electronics or commercial high-speed digital systems.• Architect multi-board, backplane-based systems.• Architect logical division of functions across multiple boards in system.• Optimize system for Size, weight, and power constraints.• Minimum of 5 years' experience in board level design, preferably in space digital electronics or commercial high-speed digital products such as high-performance single board computers.• Schematic Capture, Layout, Board Bring-up, Test.• Hi-Rel FPGA Design• Experience with technical writing and proposals• Experience with cost estimation methods• Ability to multitask in a demanding business development environment and meet important deadline commitments.• Knowledge of the design, assembly, and test phases of electronic product developmentIDEAL CANDIDATE:• Minimum of 5 years of experience in electronics system level architecture and design, preferably in space electronics or commercial high-speed digital systems. ? Minimum 5 years experience in board level design. Ex; high-performance high performance single board computers.? Must have experience with proposals and cost-estimation.

We are seeking an accomplished Senior FPGA Engineer for our client's facility in Gilbert, AZ. This is 100% Onsite and mainly interested in local candidates. Our client produces spaceflight hardware and software solutions, integrating vehicle design, component design and engineering services for aerospace, scientific, commercial, and military customers on four continents. This person will be responsible for the design of new and existing FPGAs targeted for spacecraft electronics.The designer should possess several of the following skills:Strong verbal communicator and proficient at generating technical documentation.Adhere to the FPGA design process, which includes requirements definition, conceptual design, detailed design, and design verification.Develop HDL code and testbenches for FPGAs.Perform design analysis that shows compliance to requirements and good design practices.Experience with board bring up and troubleshooting in the lab environment.Experience collaborating across engineering disciplines.Required to have EXPERT knowledge on the following items: VHDLModelSim/Questa SimClock Domain Crossing (CDC) AnalysisStatic Timing Analysis (STA)Self-checking testbenchesSystem Verilog (preferred) Minimum QualificationsThis position requires:• Bachelor of Science in Electrical Engineering or equivalent.• A minimum of 8 years of FPGA design experience with a wide range of electrical components.