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Technical Business Analyst Salary in Georgia, USA

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Technical Business Analyst
American Cybersystems, Inc., Kennesaw
Position type: Full-time -- Contract Location: Hybrid - Charlotte, NC No Corp to Corp. W2 contractors only please. As a Technical Business Analyst, you will: Must have 8 years of experience as a Technical Business Analyst, Must have strong documentation skills. Experience with BRD and FRD. Experience with user stories and use cases. Prior experience with coding/development in any language(Java, .net, C#) will be highly desired. Financial experience preferred not required. Excellent communication skills.Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. PAY RANGE AND BENEFITS: Pay Range*: $50- $55 per hour on W2 *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits(based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: • One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) • ClearlyRated® Client Diamond Award Winner (2020) • One of the Largest Certified MBE Companies in the NMSDC Network (2022) • Advanced Tier Services partner with AWS and Gold with MS Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Technical/Systems Analyst: IV (Lead)
The Judge Group Inc., Atlanta
Location: REMOTESalary: $55.00 USD Hourly - $58.00 USD HourlyDescription: Our client is currently seeking a Technical/Systems Analyst: IV (Lead)We are looking for a systems analyst to join our internal team and help us optimize and enhance our human resources management system (HRMS) and other related applications. You will be responsible for analyzing, designing, testing, and implementing solutions that improve our HR processes and data quality and will support functional configuration, implementation, and production activities for an Oracle Fusion HCM environment. 3 years of experience supporting and solutioning new features/functionality in Oracle Fusion HCM environment is required.Responsibilities:• Collaborate with internal and external stakeholders, such as HR, Technology, Finance, and Legal departments, to understand and anticipate their needs and expectations.• Work with HRMS/HRIS to facilitate issue resolution, troubleshoot functional application issues, develop creative solutions to support business needs, help determine opportunities for exercising additional application capabilities.• Work with business partners to develop and implement acceptance test plans; coordinate the acceptance test process, validation of results and resolution of problems.• Help the product owner to define and prioritize the product backlog and communicate the business value of each feature.• Perform data analysis and validation to ensure the accuracy and consistency of HR data impacted by changes and enhancements.• Design and develop reports, dashboards, and visualizations to support HR decision-making and reporting.• Write user stories, acceptance criteria, and test cases for the Development team.• Collaborate with Developers and Vendors to implement and test system enhancements and integrations.• Provide user training and support for HRIS/HRMS and other HR departments.• Monitor and evaluate the performance, usability, and feedback of the products.• Identify and recommend opportunities for process improvement and automation.• Stay updated on the latest trends and best practices in HR systems and technologies.Requirements:• Bachelor's degree in human resources, business administration, information systems, or a related field.• Minimum 3 years of experience as a systems analyst or a similar role supporting and implementing HR related systems.• Minimum of 3 years of experience supporting and solutioning new features/functionality in Oracle Fusion HCM environment.• Knowledge of Fusion Analytics Warehouse (FAW) and other 3rd Party reporting tools a plus.• Experience with other HRMS, ERP systems such as BrassRing, Visier, ADP EV5, SAP Compensation and Eightfold preferred.• Knowledge of HR processes, policies, and regulations.• Proficient in SQL , Excel , XML, and other data analysis tools.• Excellent communication, presentation, and problem-solving skills.• Ability to work independently and as part of a team.HCM experience in the following areas would be important to us:• Journeys• Approval workflows• UI personalization's• Ensure data security, compliance, and integration with the organization's broader IT security framework - Roles, AORs, All other setups required for security• Fast formulas• ACRs (auto complete rules)• Eligibility criteria, etc.• HCM data loader - syntax and coding for advanced bulk uploads• UCM - universal content management• Maintain Profile Option (update with HCM terminology)• Extending and cloning existing digital assistants versus creating new digital assistants Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Business Analyst (D365)
The Judge Group Inc., Atlanta
Location: REMOTESalary: $110,000.00 USD Annually - $140,000.00 USD AnnuallyDescription: *This role is open to remote for the Midwest/East Coast regions, and must be able to travel up to 20%*Our client based out of South Bend, Indiana is looking to bring on a Business Analyst (D365). The Business Systems Analyst position is pivotal in collaborating with Business Stakeholders to comprehend and articulate business processes and requirements. The role entails meticulously documenting current operational procedures ("as-is") and steering discussions towards envisioned future states ("to-be"). Moreover, it requires translating business needs into intricate functional solutions through thorough analysis and design. As a leader in D365 ERP projects, the BSA engages in planning, analysis, design, and testing phases, ensuring project success in close collaboration with stakeholders and the project team.Key Responsibilities:Engage extensively with business users to grasp their requirementsAnalyze existing systems and business modelsDocument interfaces between legacy and new systemsUnderstand the software development lifecycleCollect and document business requirementsEvaluate potential solutions and assess their technical and business viabilityPrepare detailed proposals for system modifications or replacementsDevelop solutions and related productsCollaborate closely with colleagues, developers, testers, and end users to ensure technical compatibility and user satisfactionProvide mentoring and training on Microsoft Dynamics/Crowe Metals Accelerator (CMA)Coordinate with third-party implementation partners and developers to ensure alignment and user satisfactionDevelop and execute test plansOversee D365/CMA implementation across multiple locationsManage deadlines and work flexibly to meet project timelinesSupport users through change control and system updatesDeliver training sessions and user manuals for new systemsStay updated on technical and industry advancementsOffer end-user supportCollaborate within a team of analysts, project managers, and other IT roles to achieve objectivesParticipate in budgeting and proposal activities by assessing project scope, cost-benefit analysis, and effort estimationQualifications:Bachelor's degree in Computer Science, Business, or equivalentMinimum 3-5 years of experience in MS Dynamics 365 ERP implementationExperience with Crowe Metals Accelerator is advantageousProficiency in cloud-based ERP systems implementationKnowledge of user roles and security in MS Dynamics 365Familiarity with custom forms and Business Document Management in MS Dynamics 365Strong interpersonal skills for building rapport with diverse stakeholdersExceptional problem-solving, negotiation, and decision-making abilitiesExcellent written and verbal communication skillsProficiency in developing and maintaining documentation for policies, procedures, and best practicesExperience with DAX, SQL, Azure is preferredAbility to learn new systems and implement new functionalitiesProficiency in Microsoft Windows, Office products, and collaboration tools like SharePointThis position may require up to 20% travel, particularly during implementation and go-live phases. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Business Analyst ll
Pyramid Consulting, Inc., Atlanta
Job DetailsImmediate need for a talented Business Analyst II with experience in the Airline Industry. This is a 12+ months contract opportunity with long-term potential and is located in Atlanta, GA. Please review the job description below. Job ID: 23-02231 Pay Range: $39.31/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Serve as a point of contact for technical questions from Field Sales and Client Professional customers Perform regression testing and user acceptance testing for applications and business processes Assist product owners with the develop of training content and recommend best practices to end-users Perform day-to-day business processes such as lead conversions, account lifecycle management, and user management Perform technical troubleshooting across multiple platforms and escalate to proper personnel for resolution Key Requirements and Technology Experience: Candidate should be technically savvy and possess strong problem-solving skills Candidate must possess a high degree of data management and analysis skills Candidate should be proficient in Microsoft Office applications, especially Excel, Access, and Word Should be self-motivated, solutions-oriented, multi-task capable, and have demonstrated the ability to work well with others in a fast-paced, time-sensitive environment Must possess strong analytical and computer skills, sound organizational and planning skills, excellent verbal and written communication skills, strong interpersonal skills, and a proven ability to make sound business decisions Must be performing satisfactorily in current position Embraces diverse people, thinking and styles Bachelor's degree in relevant field (computer science, information systems, mathematics, statistics, industrial engineering, or a related analytical field) Salesforce certification Certified Scrum Product Owner certification Understanding of AWS cloud technology platform and services Knowledge of Agile development principles General knowledge of Client's markets and competitive market position Our client is a leading Airlines Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply at [email protected] for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations are provided to ensure individuals with a disability have equal access to personnel processes. Kindly reach out to the below contact for the same. Contact No. : 678-514-3500#DOL J2W:CB3 Get job alerts by email. Sign up now!
Business Analyst III
American Cybersystems, Inc., Atlanta
Innova Solutions is immediately hiring for a Business Analyst (HRP)Position type: Full-time; Contract Duration: 12+ Months Location: 100% Remote Pay range: $50 - $55/hr on W2As a Business Analyst Professional you will:Job Description: Must have Health Edge HRP experience. Position is 100% remote -: \"The client is in Columbus, OH so if they were around there that would be great\" but not required. The majority of the team is on EST but there are some in CT and these workers are expected to work with offshore teams. CST and EST is best time zones. Standard schedule will be Monday - Friday, preferably 8am-5pm EST. Description: If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed. Responsible for serving as the liaison between the business and IT in translating complex business needs into application software. Primary duties may include, but are not limited to: Analyzes complex end user needs to determine optimal means of meeting those needs. Determines specific business application software requirements to address complex business needs. Develops project plans and identifies and coordinates resources, involving those outside the unit. Works with programming staff to ensure requirements will be incorporated into system design and testing. Acts as a resource to users of the software to address questions/issues. May provide direction and guidance to team members and serves as an expert for the team. Requires a BS/BA degree, 5-7 years of business analysis experience that includes knowledge of systems capabilities and business operations; or any combination of education and experienced, which would provide an equivalent background. The ideal candidate will have: Must have Health Edge HRP experience. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.Thank you! PATHAN? SAMIULLAHKHAN Lead - Recruitment (+1) 971-925-2783 [email protected] PAY RANGE AND BENEFITS: Pay range: $50 - $55/hr*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Business Analyst 2
Beacon Hill Staffing Group, LLC, Atlanta
Summary: Document and identify gaps in IT and business processes through process mapping to illustrate current and future state.Education/ Experience: Associates degree - preferred.Specialization in Business, Finance, Engineering, Science or Math is desirable. 2-4 years experience.Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline.Experience in Information Technology - preferred.Skills and Competencies:Ability to quickly learn organizational structure, business strategies and processes.Knowledgeable on business process modeling, process mapping.Capable of writing clear and well structured business requirements documents. Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use.Ability to resolve minor conflicts/issues using different tactics for prior to escalation.Work with team members to understand the needs of the project. Strong verbal and written communication skills.Must have a strong command of the English language written and oral. Strong facilitation and presentation skills.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™
Technical Support Analyst
Oldcastle, Atlanta
Job ID: 490780CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces.Position OverviewThe CRH Americas Materials IT Service Desk serves as a single point of contact focused on delivering timely resolution of business-impacting disruptions and the prompt execution of end user service requests. The Technical Support Analyst works in a focused support pod to provide AMAT business users end-to-end resolution of IT application and technical problems. The role responds to inquiries for help via multiple channels including phone, online chat, and email, and is required to use logic, analysis, and research to determine and employ the best solutions. The Technical Support Analyst manages end user access to enterprise applications; partners with IT Compliance to ensure audit risks are mitigated; and aligns with Service Operations and Delivery teams to ensure a deeper understanding of supported business applications.Key Responsibilities (Essential Duties and Functions)To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Identify chronic or systematic application errors, document through ITSM tool, and collaborate with Service Desk management and Delivery Team Service Managers to ensure closed loop corrective action. Use logic and reasoning to identify the strengths and weaknesses of solutions and make recommendations to improve customer operations and/or process flow. Respond to inquiries for help via multiple channels such as phone, online chat, and email. Participate in an on-call, after-hours support rotation. Ensure timely identification and communication of major incidents or of customers' recurring concerns. Develop application expertise in specific business value stream areas (i.e., Commercial; Financial; Construction; or Materials, Logistics & Equipment). Research (and contribute to) technical documents, knowledge base articles and white papers to gather and share technical information. Diagnose/determine problem cause and guide customers through appropriate resolution steps. Configure supported business applications and instruct end users in their usage. Collaborate with other IT analysts and managers to provide technical resolution, through Service Desk support pod and Delivery Team swarming. Identify and recommend process/procedural improvement to increase customer satisfaction. Manage enterprise application end user access, including terminations. Align with IT Compliance to ensure Business User Access Reviews are completed and associated audit risks are mitigated. Achieve and adhere to established Service Level Agreements and Key Performance Indicators. Other duties as assigned. Qualifications Education/Experience Associate degree in information technology or equivalent, or 2 years of experience working in a similar IT support role. 4-5 years of experience handling complex technical support issues in an enterprise environment (preference given to customer-facing application support). Strong Customer Service Skills required. Knowledge of POS, ERP, Construction, or Materials applications required. Knowledge of Windows 11, Office 365, Active Directory, and general PC networking and troubleshooting. ITIL Foundation and HDI certification a plus. Work Requirements Must be 18 years in age or older. Must pass pre-employment drug screen and criminal background check. Strict adherence to safety requirements and procedures as outlined in the Employee Handbook. Knowledge/Skill Requirements Must be able to effectively communicate (verbal and written) with people with a wide range of skills, experience, cultures, and capabilities, clearly describing solutions to computer problems in way that nontechnical users can understand. Knowledge of principles and processes for providing customer support service. This includes customer needs assessment, meeting quality standards for services, and the delivery of customer satisfaction. Must be patient and sympathetic. The position routinely helps business users who are frustrated trying to use software or hardware. Must be able to understand the problems that business users are describing and know when to ask questions for clarification. Must be able to identify both simple and complex computer problems, and then analyze and solve them. Must be able to troubleshoot and solve problems independently by effectively leveraging knowledge resources. Must be able to collaborate and work well within a team environment. Must be able to multi-task and provide quality troubleshooting and service quickly. Must be able to resolve issues under time constraints and have a demonstrated sense of urgency. Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for extended periods of time. Able to communicate with others by telephone and in person. Able to utilize a computer for word processing, email communication, and preparation of documents and presentations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually, normal office working conditions. The noise level in the work environment is usually quiet. The position may require work outside of normal business hours, including some weekends and holidays. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: May 14, 2024 Nearest Major Market: Atlanta Job Segment: Technical Support, Help Desk, Information Technology, ERP, Technology
Business Analyst in Rome, NY at BARTELL MACHINERY SYSTEMS, LLC
The HEICO Companies, LLC, Rome
Job Description The Position This position is a member of the finance department. The Business Analyst will report directly to the Senior Accounting Manager. This position will be responsible for analyzing financial and operational data by collecting data, developing actionable information, and creating appropriate models for decision support. Improve financial status by analyzing results; monitoring variances; identifying trends by utilizing Microsoft Dynamics 365 System and Microsoft Power Stack; recommending actions to leadership and management. Assist with annual and quarterly forecasting. Job Description Primary Responsibilities Financial & Operational Report Writing Development and maintenance of new financial & operational reporting to drive the organization's goals and objectives forward Development of new tools and processes to support both business-wide and business segment Budgets and periodic reporting against Budgets Fully leverage available Microsoft Power Stack tools (Power BI, Power Automate, Power Apps, SharePoint) to provide useful information to users in order to meet customer needs and achieve tactical and strategic goals Accurate and timely preparation of monthly Balance Sheet, Income Statement & Statement of Cash Flows Business Process Development Work with stakeholders (Leadership Team and Managers) to create new and innovative ways to streamline business processes Fully leverage Microsoft SharePoint and Power Automate (formerly Flow) Utilize the above and other new and novel methods to maintain efficient and effective communications and handoffs between functional teams Develop documentation and training plans for all reporting and workflows developed General Accounting and Financial Reporting Prepares standard and non-standard journal entries for income and balance sheet statements, consolidated statements and other accounting reports Prepare monthly Account Reconciliations for assigned GL accounts Research and/or review unusual entries and/or entries that do not balance Review and process new Item creation and revision requests for Standard Cost Accounting Preparation of Commission Plan statements and development of related KPI to ensure plan alignment in driving revenue and increasing customer satisfaction Job Requirements Education Candidate should have a bachelor's degree preferably in Accounting or Technology with 2+ years of applied experience; OR associate degree with more than 5 years of applied experience Skills & Relevant Work Experience Data driven personality with strong interpersonal skills and analytical capabilities Ability to work well with others in a highly collaborative environment Core competencies to include Financial Modeling and Financial Statement Analysis, with a broad IT domain experience desired in Process Management and Applications Development Flexible self-starter, able to multi-task while also being highly detail-oriented Highly motivated with an ability to work in a dynamic team environment High proficiency in Microsoft Dynamics 365 and the Microsoft Power Stack (Power BI, Power Automate and SharePoint) Travel Requirements: 0-25% EOE M/F/D/V
Business Analyst - Asset Protection
Kforce Inc, Atlanta
RESPONSIBILITIES:Kforce has a client in Atlanta, GA that is seeking a Business Analyst who will sit on the Asset Protection Team which manages everything associated with lifesaving and shirk migration technology. This role will be assessing and reporting AP vulnerabilities and developing strategies to address them, assisting with management of AP team project communications and budgets, and will also manage projects for new construction and legacy facilities involving physical security, infrastructure, and technology.Responsibilities: Design, review and approve site plans for Keys, Cores, and Locks , Burglar Alarm, and CCTV system to be installed Attend construction calls for updates and changes to designs Partner with General Contractors/Architects/Vendors to resolve dependency issues that impede completion of projects Coordinate alarm monitoring with existing vendor for new facilities Manage and update tracking of all AP assets in SmartSheet applications Review quotes from vendors and request PO's ensuring to stay within budgets Site visits to ensure dependencies are being met and partnering with IT to bring systems online Create and manage communication for AP initiatives (i.e., myProjects and AP Newsletter) Create and manage purchase orders for all AP Resource and Technology team initiatives Support additional tasks as assigned by the AP Sr ManagerREQUIREMENTS: 4-5 years of experience managing AP infrastructure and security system Experience mapping out camera placement within new store builds Experience with burglar alarms Asset Protection experience Experience producing invoices for their 30 -40 Asset Protection vendors Experience with CAD and security camera mapping are highly preferred The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Technical Support Analyst - POS
Oldcastle, Atlanta
Job ID: 492007CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces.Position Overview The CRH Americas Materials IT Service Desk serves as a single point of contact focused on delivering timely resolution of business-impacting disruptions and the prompt execution of end user service reports. The Technical Support Analyst works in a focused support pod to provide AMAT business users end-to-end resolution of IT application and technical problems. The role responds to inquiries for help via multiple channels including phone, online chat, and email, and is required to use logic, analysis, and research to determine and employ the best solutions. The Technical Support Analyst manages end user access to enterprise applications; partners with IT Compliance to ensure audit risks are mitigated; and aligns with Service Operations and Delivery teams to ensure a deeper understanding of supported business applications.Key Responsibilities (Essential Duties and Functions) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Identify chronic or systematic application errors, document through ITSM tool, and collaborate with Service Desk management and Delivery Team Service Managers to ensure closed loop corrective action. Use logic and reasoning to identify the strengths and weaknesses of solutions and make recommendations to improve customer operations and/or process flow. Respond to inquiries for help via multiple channels such as phone, online chat, and email. Participate in an on-call, after-hours support rotation. Ensure timely identification and communication of major incidents or of customers' recurring concerns. Develop application expertise in specific business value stream area: Commercial & POS Research (and contribute to) technical documents, knowledge base articles and white papers to gather and share technical information. Diagnose/determine problem cause and guide customers through appropriate resolution steps. Configure supported business applications and instruct end users in their usage. Collaborate with other IT analysts and managers to provide technical resolution, through Service Desk support pod and Delivery Team swarming. Identify and recommend process/procedural improvement to increase customer satisfaction. Manage enterprise application end user access, including terminations. Align with IT Compliance to ensure Business User Access Reviews are completed and associated audit risks are mitigated. Achieve and adhere to established Service Level Agreements and Key Performance Indicators. Other duties as assigned. Qualifications Education/Experience Associate degree in information technology or equivalent, or 2 years of experience working in a similar IT support role. 4-5 years of experience handling complex technical support issues in an enterprise environment (preference given to customer-facing application support). Experience with JWS Apex, Command, and Libra, preferred. 1 year of experience working in the construction materials industry preferred. Strong Customer Service Skills required. Knowledge of current Windows client, Office 365, and general PC networking and troubleshooting. ITIL Foundation and HDI certification a plus. Work Requirements Must be 18 years in age or older. Must pass pre-employment drug screen and criminal background check. Strict adherence to safety requirements and procedures as outlined in the Employee Handbook. Knowledge/Skill Requirements Must be able to effectively communicate (verbal and written) with people with a wide range of skills, experience, cultures, and capabilities, clearly describing solutions to computer problems in way that nontechnical users can understand. Knowledge of principles and processes for providing customer support service. This includes customer needs assessment, meeting quality standards for services, and the delivery of customer satisfaction. Must be patient and sympathetic. The position routinely helps business users who are frustrated trying to use software or hardware. Must be able to understand the problems that business users are describing and know when to ask questions for clarification. Must be able to identify both simple and complex computer problems, and then analyze and solve them. Must be able to troubleshoot and solve problems independently by effectively leveraging knowledge resources. Must be able to collaborate and work well within a team environment. Must be able to multi-task and provide quality troubleshooting and service quickly. Must be able to resolve issues under time constraints and have a demonstrated sense of urgency. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for extended periods of time. Able to communicate with others by telephone and in person. Able to utilize a computer for word processing, email communication, and preparation of documents and presentations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually, normal office working conditions. The noise level in the work environment is usually quiet. The position may require work outside of normal business hours, including some weekends and holidays. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: May 23, 2024 Nearest Major Market: Atlanta Job Segment: Technical Support, Help Desk, Information Technology, ERP, Technology