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Product Analyst Salary in Franklin, TN

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Agile Product Management Senior Manager - eviCore - MO / TN Hybrid
Cigna, Franklin
Help us lead our future. Get ready for a job that encourages you to think strategically yet stay connected with your teams. Do you have product management or leadership experience? If so, prepare to innovate, create, and inspire. The Technology Product Senior Manager (Agile Product Management Senior Manager) will own one or more portfolio management for UM Core and Channel Services. You will be managing a team focused on product management, vision, intake, prioritization, planning, value delivery, reporting, governance, and oversight. You will be working in a matrix environment, managing various size multi-functional projects/programs. You should also be passionate about the discipline and investment in building a team, team members' skills, and capabilities.ResponsibilitiesThe incumbent owns the value delivery of a key discipline within the capabilities/products.Manages product portfolio intake, coordinating assessment of new project requestsDevelops and distributes appropriate value-added reports for the portfolio, including but not limited to epic level status reports, portfolio scorecards, and delivery metricsEstablishes, implements, and enforces appropriate agile portfolio governance processesResponsible for managing escalated intake or prioritization or delivery issuesResponsible for periodical demand analysis and making recommendations for seasonal adjustmentsSupports epic refinement decomposition and prioritizationDevelops, implements, and enforces clear and consistent product portfolio prioritization and planning methodologyEstablishes, implements, and enforces process to track, measure, and publish value and cost managementGathers and reports on the business value associated with each portfolio requestDocuments and socializes overall portfolio roadmap with key milestones, with input from portfolio leads and POsAccountable for translating the strategy into a vision and roadmap for the portfolioImplement & support PI (Product Increment) planning processes, planning preparation, and review of planning outcomesCoordinates portfolio governance, reporting, and oversight with regional portfolio leads as requiredResponsible for cross-functional collaboration and working actively to improve the people, product, and processBuild alignment across product/capability teams and cross-functional leaders through clear communication and strategic influenceResponsible for developing new capabilities or products with enterprise impactContinually improves skills and competencies by proactively participating in various internal and external training opportunities and stretch assignments.Drive organization, people, and processes toward a high-performance, customer-centric culture of qualityDevelop team(s) of Scrum Master, Project Manager, Technolgy Product Owner, and Business/Systems Analyst capacitiesMaintains a positive and productive working relationship with teammates, staff, and matrix partnersSelf-directed and capable of leading a team of professionals within and/or across matrix partner organizationsWorks well with larger groups from a wider range of organizations, as well as reporting out to senior executives.Ability to deal with ambiguity and work under pressureStrategic and Enterprise MindsetContinually strives to improve own skills and competencies by demonstrating initiative to participate in ongoing coaching and training programsDemonstrated ability to produce and exceed desired resultsLeads by example in technical expertise, high energy level, and can-do attitude.QualificationsHigh School diploma; Bachelor's degree preferred.Bachelor's degree in Computer Science, Information Systems, and/or equivalent experience. 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Customer Supply Chain Representative
Mars Incorporated, Franklin
Job Description: Customer Supply Chain Representative Franklin, TN - No relocation assistance availableThe Customer Supply Representative (CSR) is directly responsible for the successful generation, fulfillment, and delivery of customer purchase orders. This includes the coordination, execution, problem resolution, analysis and communication necessary to ensure an excellent customer experience.The Customer Supply Representative is the first point of contact between the external customer and internal Mars functions to ensure timely production and delivery of customer orders. What are we looking for? BA/BS degree, preferably in Supply Chain, Logistics, Business or related field . 1 + years of experience working in customer Supply Chain, Planning or Logistics Management. Proficient with Microsoft Office, including Excel /Analytical skills , Customer Service, Customer Facing , Written and verbal communications , SAP (Preferred) . What will be your key responsibilities? Management of all customer sales orders, domestic, from receipt through the delivery to customer warehouse and distribution centers, ensuring high level of customer service. Process owner between customer, sales, and supply organizations to ensure adequate timing and volume requirements are in place to manage the customer's day to day inventory levels, promotional activity, and new item launches/discontinuations Ownership of load tracking and issue resolution from origin shipping location to customer destination. Responsible for order entry accuracy, including to ensure the right products are ordered, the correct method and location of shipment are applied to the order, and adequate lead time is given to ensure on-time delivery to the customer. Live the quality principle by logging and tracking customer complaints in internal Customer Complain Management System (CCMS) and ensure resolution is achieved. For VMI (vendor managed inventory) accounts, manage customer inventory levels to meet customer targets including Days of Supply (DOS) and Distribution Center Service Level (DCSL) targets. Make high quality decisions that balance enterprise and customer inventory levels to maximize in-stock presence at customer. Proficient management of customer data in SAP and related systems including Customer Material Information Records, and other databases. Ability to travel up to 5% as required. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we are striving to build the world we want tomorrow, today . Best-in-class learning and development support from day one, including access to our in-house Mars Universit y. An industry competitive salary and benefits package, including company bonus.Find out more about w h at Mars can offer you by visiting our Global Careers site.#LI-Hybrid#LI-GK24Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
IMS Call Center Specialist
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E2E Supply Chain Data & Analytics Lead
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Job Description:Are you passionate about Data and Analytics (D&A) and excited about how it can transform the way an enterprise's supply chain and innovation work? Do you have the strategic vision, technical expertise, and leadership skills to drive data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of E2E Supply Chain Data & Analytics leader for North America Pet Nutrition (PN) at Mars.Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the centre of all we do, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and user centricity.Digitizing at scale across Supply & Demand is one of these key focus areas. The agenda requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics leaders. Role Purpose: As part of the PN NA Data & Analytics team, E2E Supply Chain D&A lead role is pivotal in shaping and executing our data-driven strategies and delivering the products and programs that optimize enterprise planning, end-to-end value chain, commercial procurement, and manufacturing processes, ESG and R&D led Innovation . This will be done by partnering with business and technology teams to bring to life data driven use cases. They will act as the conduit between the agile delivery teams and the business to ensure resources are correctly utilized and they are delivering value. This individual will be building strong relationship with business stakeholders by developing and delivering the short, medium and long-term D&A Strategy for E2E Supply Chain in NA and partnering with global teams to find synergies in roadmap and help with scaling the solutions globally to meet our business objectives and will play a critical part in designing and delivering the D&A tools and capabilities as needed. What will your key responsibilities be? Working with NA E2E Supply Stakeholders to bring the Supply Chain and Innovation Vision to life, thru world class application of Data and Analytics to create sustainable value, including: Strategy and Thought Leadership: Collaborate with PN Core Digital Leadership to Develop and execute a comprehensive data and analytics strategy aligned with the Pet Nutrition's global supply chain and innovation priorities. Executional Excellence and Results Delivery : Be laser focused on Value Creation and adoption of created capabilities to deliver impact/ results through advanced analytics, identifying opportunities for efficiency improvements. Partnering for Impact: Manage a wide group of stakeholders, partner with other cross-functional teams to collaboratively transform our collective capabilities and maturity, and drive a culture of data driven, informed decision-making. D&A Product Development: Lead the end-to-end D&A product development lifecycle, from ideation to implementation and ongoing enhancement across supply and innovation domains. Performance measurement: Define and track key performance indicators (KPIs) to measure the success and impact of analytics products. Program Planning: Develop a comprehensive plan, including scope, deliverables, timelines, resource requirements, and risk management strategies to create data and analytics products that deliver value. Ownership: To partner with other product managers, data scientists, business analysts, engineers, users, scrum masters, and stakeholders to deliver data products that are adopted and tied to business outcomes Vendor Selection and Management: Strike the right balance of internal vs. outsourced capability building- preserving technical and design leadership, outside-in innovation Oversee the selection of vendors, manage vendor relationships, and ensure adherence to contractual agreements. Budget and Resource Management : Monitor and control the program budget, allocate resources effectively, and make data-driven decisions to optimize program efficiency. Governance and Compliance : Establish and maintain robust data governance practices to ensure the accuracy, integrity, and security of supply chain data. Create the right Culture : Implement a culture of collaborative progress, and continuous improvement, regularly assessing and refining data and analytics processes to align with evolving business requirements. Change leadership: Raising the ceiling: Act as a thought leader, changing expectations of 'what is possible'.Raising the floor: Act as an organizational coach ensuring that associates are skilled in the use of the tools and capabilities. What are we looking for? Overall, 15 years of experience in data and analytics; Minimum 8 years of experience supply /manufacturing analytics domainStrong track record of customer facing success and business acumen in working with teams to identify problems to solve, ideating on the art of the possible, and bringing possibilities to lifeProven strategy, planning, delivery, governance and people and org management skills, capability, and experienceExperience in delivery management of analytical products, including strength in business -to-science translation to enable partnering with Product Teams in bringing analytics products to lifeAnalytics foundation - knowledgeable in operations research, data engineering and the data science domains.Understands the technology landscape and can navigate through technology stack discussions to identify tradeoffs of choicesCan anticipate the impact of choices and interdependencies across markets, regions and segmentsPractitioner experience in the supply chain domain is a plusStrong story-telling skills with ability to educate non-digitally savvy leadership & staff, working across multiple levelsExecutive stakeholder communications experienceProven track record to get things done in a matrixed organization - including the ability to influence without authorityCustomer focused with demonstrated ability to form productive relationships with business leaders, DT personnel and project leadersKey Supporting Competencies (4-6)Problem solvingInterpersonal savvyBusiness acumenOrganizational AgilityPolitical SavvyKey Functional Competencies & Technical Skills (3-5)D&A E2E product developmentFunctional expertise in domains of supply chain and innovationLarge scale program managementData governance, engineering and analytics concepts What can you expect from Mars? 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Client Account Support Senior Analyst - Hybrid - Franklin, TN - Cigna Healthcare
Cigna, Franklin
Job Description: Client Account Support Senior Analyst Please note: This hybrid role will require the incumbent candidate to come into the local Cigna office 2-3 days per week. The Sales Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects for a designated book of business. This role delivers specific delegated tasks in managing a moderately complex book of business as assigned by the manager. Accountable to proactively manage, respond and address client and broker inquiries through service plans to facilitate results attainment for the client experience and net promoter score (NPS), persistency and overall customer growth. The ideal candidate will have demonstrated experience and ability to manage all services aspects of Client Account service delivery, product offerings, funding types and platforms for assigned accounts within a market/region. This includes managing business relationships, delivery of moderately complex client and broker requests, using independent judgment and discretion, proactive service support and management of sensitive cases. Key responsibilities will also include facilitating root cause analysts and issuing resolution across matrix lines. The incumbent candidate must be based out of the following office: Franklin, TN . Responsibilities: Serve as primary point of contact for a designated book of business and responsible to service excellence for clients and broker partners that include handling day-to- day service-related needs, proactive issue identification, resolution and root cause analysis.Coordinates with manager and/or account manager to meet clients' needs and ensure potential problems are averted. Keeps account manager informed of account status and opportunities for expanded business.Attend geographically assigned local market client/broker meetingsCompletes day-to-day Client Account Support tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.Builds strong relationships with the client/broker, proactively identifying the needs of the customer and satisfying the customer in a timely manner. Makes on-site presentations to existing and prospective clients to educate and inform on products as required and in support of client retention.Exhibits expert knowledge and understanding of moderately complex processes, compliance and regulatory requirements and can effectively apply in a fast- paced environment. Understands multi-product and benefit options for dual systems, platforms, funding types.Provide support for designated Client Service Operations Lead team on all issues and initiatives related to resolving issues or delegating to matrix business partners as needed.Accountable to collaborate with the Sales team to understand the products, benefits and services for sold cases. Make independent decisions and present proactive solutions/approaches to mitigate delays and potential service risk. Specifically identify risks, diagnose problems, perform root cause analysis, understand notifications as well as changes, influence, solve problems and make recommendations. Including participation in project execution.Provide subject matter knowledge to cross-functional teams and influence business partners accuracy and importance of timely submission to execute.Attention to detail, accuracy and ability to work under tight time constraints and communicate effectively for team success. Qualifications: Bachelor/Associate's degree in a related field preferred or at least 3-5 years of related experience.Previous sales operations, service, sales support skills and working knowledge/experience strongly preferredExceptional customer centric skills and knowledge in all product and funding types strongly preferred.Strong attention to detail; Ability to quickly understand the Clients' needs and expectations.Proven Strong analytical and problem solving skills, strongly preferredOrganized and experienced in meeting tight deadlinesStrong communication and interpersonal skills (verbal, written)Ability to consistently meet tight deadlines and work under pressureStrong working knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Salesforce is requiredPrior experience working with matrix partners and external customers is preferredAbility to attend client/broker events locally with potential to travelIf you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Business Analyst Intern
Lee Company, Franklin
Summary of Job:The Business Analyst Intern will dive into the heart of business operations, collaborating with diverse stakeholders to understand needs, ensuring data integrity through clean-up efforts, and tackling specialized projects like Power BI reporting and SharePoint development. This role also involves documenting processes and crafting visual workflows, providing hands-on experience across critical aspects of business analysis and operations enhancement.Education and Experience:Currently pursuing an associate’s or bachelor’s degree in Business, IT or related fieldSkills and Abilities:Experience working with Microsoft office products required – Word, Excel, PowerPoint, Teams Experience working with Microsoft office products preferred – Visio, SharePoint,Experience working with Power Apps, Power BI and Power Automate a plusLee Company is proud to be an Equal Employment Opportunity and Affirmative Action employer.  We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information or testing, or family and medical leave.
Packs SQA Lead
Mars Incorporated, Franklin
Job Description:As a Supplier Quality Assurance Sr. Analyst at Mars you will address (packaging) non-conformances of in-bound materials at the assigned Mars sites. You will also execute continuous improvement projects (for packaging) used across the business, with the goal of improving material quality, food safety, and overall sourcing strategy reliability to ensure we provide nothing but the best quality products to our consumers.The primary role of the Supplier Quality Assurance Lead is to drive implementation and compliance with the PQM standard. This role serves as a subject matter expert in packaging and provides support and expertise to our RC sites as well as our supply base. They work cross-functionally with key business stakeholders and provide quality support to the packaging industry suppliers. Engaging with multiple functions such as Commercial, Formulation, Q&FS, and Manufacturing, they ensure all suppliers are capable of meeting Mars Standards and providing high-quality materials to the business.What are we looking for?Bachelor's Degree in Chemistry, Food Science, Packaging Science, Engineering or related technical field is required.5+ years of experience in Quality and/or manufacturing in the Food IndustryThe physical capability of working in a manufacturing environment is essential.Up to 40% travel Preferred Qualifications Lead Auditor Certification HACCP certification 5+ years of experience in the Food or Pet food manufacturing industry or regulatory compliance. Experience in supplier quality What will be your key responsibilities? Deep expertise in packaging materials such as flexible packaging, retort packaging, and corrugate.Manage the SQA audit process with suppliers to identify strengths and gaps that need to be addressed to deliver in-specification material to all RC sites.Manage cross segment relationships to share best practices and streamline shared auditsSupport new product launches and line extensions by conducting supplier qualifications in a timely manner.Accountable for maintaining the approved suppliers list for packaging materials.Assure that supplier reviews are conducted according to PQM standard.Manage New Supplier Qualifications for packaging materialWhat can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.Join a purpose driven company, where we're striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus.#LI-Hybrid#LI-GK24Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Senior Tax Analyst
Educational Media Foundation K-LOVE & Air1 Media Networks, Franklin
OverviewWe're seeking a Senior Tax Analyst to join our dynamic team and play a pivotal role in our tax department. Teaming up with the Senior Tax Manager, you'll leverage your expertise in Federal, State, and Local Tax laws to ensure accurate and timely filing of all our tax compliance reports. From personal and real estate property tax filings to sales tax and Form 990, you'll handle it all with precision.But that's not all - you'll also be a proactive problem-solver, diving into research to resolve tax issues, ironing out valuation snags with local government agencies, and implementing strategies to streamline processes and cut costs. Your ability to communicate these complexities effectively to management will be key. If you're ready to take on this challenge and drive compliance and efficiency, we want to hear from you!In addition, a VALUES FIT is top priority. Do our values align with yours? Mission, Beliefs & Values . If so, please read on.This role will be on-site at our Franklin, TN officesHere's just some of what you will be doing daily...Provide timely and accurate sales, personal and real estate property tax filings for states assigned and maintain a tax file for each site/state as needed.Proactively obtain and file business licenses in cities/counties with this requirement.Function as coordinator of the financial information from internal finance departments to outside auditors in preparation of Form 990 and other tax reports as assigned.Maintain an active relationship with the Fixed Asset Accountant and Engineering Department.Ensure timely and accurate fixed asset information necessary for property reporting.Resolve any discrepancies between book asset listings and the engineering inventories for a station or translator by requesting an explanation of differences from the Engineering Department.Maintain knowledge of each site through the review of lease and acquisition documents. Communicate with Legal, Leasing, and other departments, to obtain additional information necessary for accurate reporting.Determine accurate reporting jurisdictions by tying down the exact location for each site. Specifically, verify site locations in Accounting and Property Tax Management Systems with Tableau/Signal Data, assuring the sites listed are correctly reported in the appropriate tax jurisdiction and that we have captured and reported on all appropriate locations.Research and resolve tax issues that arise. Proactively communicate issues with Senior Tax Manager, clearly stating the issues, facts, and resolutions. Communicate issues and resolutions to other Finance Team Members as appropriate.Reduce taxes by applying for all available Christian or charitable exemptions, where cost/benefit warrants.Protest excessively assessed valuation notices by timely protests to assessors if tax savings warrants.Follow-up with counties on billing discrepancies and submit all bills for timely payment.Manage use of PTMS property tax software for preparation of all returns, and implement additional features contained within this program to improve efficiency, cost savings, and accuracy.Analyze and develop reporting for the finance department; including such things as property subject to tax, assessed values, exempt values and taxes paid and taxes saved.Implement PTMS forecast module for projections and planning.Plan strategies to streamline procedures thereby increasing efficiency during the tax return filing season. Review these strategies with the Senior Tax Manager and partner with implementation.For annual insurance renewals, prepare:A listing of tower sites, working with engineering.A listing of replacement costs for other equipment locations (broadcasting equipment).A listing of all buildings which are Real Property.Monitor EMF's owned land and studio sites for real property taxes.Insure real property tax bills have been received and paid.Be a prime source of strategic information concerning current property values and details.Assist with any tax related filings and research projects as assigned.As needed, provide training and day-to-day instruction for temporary help in assisting with the above functions.Be aware of new activities within the company which may entail new tax filings and let the Senior Tax manager know of them. We are looking for a very specific skill set and business acumen. If you can say yes to each of these requirements, then we want to meet you!Bachelor's degree in business, accounting or finance from a college or university or equivalent experience.Minimum of 5-7 years of experience working with for-profit/non-profit entities, with the ability to navigate complex tax issues related to these corporate structures and/or filing requirements arising in multi-state environments.Knowledge and proficiency with Federal, State, and Local tax laws, regulations, and experience.Proven analytical skills with experience applying financial models and methodology to strategic initiatives, analysis, and management.Solid written and verbal communication skills.Strong computer skills; advanced knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook), MapInfo, Google Earth Pro, RadioSoft, and analytics tools.Strong organizational and administrative skills.Demonstrated ability to work independently, establishing and meeting performance/ministry goals.Exhibits versatility and flexibility. Regularly adapts to change while maintaining a cheerful outlook and high productivity.Excellent people skills with the ability to develop sincere business/ministry relationships.Demonstrated ability to represent ministry and executive staff professionally and maintain confidentiality. Why work for Educational Media Foundation, K-LOVE/Air1? Educational Media Foundation (EMF) is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, EMF today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. EMF employs nearly 500 team members between its offices in Nashville, TN, Rocklin, CA, and field locations around the country. You can view our mission and values here Mission, Beliefs & Values.What can we offer you? Industry leading Medical, Dental & Vision coverageShort/long term disability and life insuranceRobust 401K with company matchParental leave with Baby Bonding payGenerous PTO, holiday and sick payUnique company culture that includes exclusive access to concerts, movie premieres, media industry events, and moreLeadership and Career Development Programs including free access to LinkedIn Learning platform
Systems Analysis Advisor-Hybrid
Cigna, Franklin
Data Analytics Engineering - External Inbound Data - Advisor Summary: Are you interested in Data Exchange? Do you enjoy utilizing your outgoing personality to promote internal and external client/vendor relationships? Do you enjoy working in a fast paced, energized environment?This role will focus on the intake of a variety of data types to improve the health and welfare of customers across the country through Cigna Group's wellness programs, new product offerings, analytics and reporting. It also requires the ability to combine business acumen with technical and analytical skills to perform day to day tasks. The position also gives you the opportunity to use critical thinking skills to solve problems and improve business and IT processes.What does the External Inbound Data team deliver?We have a team of dedicated analysts for inbound data feeds for National and Regional clients supporting Cigna Group's programs, products and enterprise projects and other initiatives.A team of highly motivated individuals with breadth of business, technical and analytical knowledge to drive data quality, project delivery and provide subject matter expertise.Extremely customer focused with high emphasis on collaboration with Account & Implementation Management, Program managers & other business/IT matrix partners.Creative, efficient solutions to customer requirements, issues, and risk points. Responsibilities: Work with internal business leads to better recognize the needs of the downstream users of the data and how the Inbound Data team can drive and facilitate quality outcomesIn-depth knowledge of health and clinical data and the ability to distinguish values that are not viable in clinical data. Ability to conduct a deep analysis to recognize anomalies in the data.Forward thinking mindset and proactive investigation in anticipating unseen problems and working effectively to gain consensus on strategies and methodologies.Provide business insight to Informatics to assist development of IT solutions that will maximize Inbound Data team's efficiency and lead to greater quality of externally sourced data.Serve as lead on projects where a data SME is necessary and represent the goals and functions of ingesting quality data.Lead efforts to build out new capabilities and functionality to accommodate new business initiatives and/or make the platform more effective and efficientProvide leadership to the Inbound Data team and Production Support teamsMaintain breadth of knowledge on all product offerings and business processesSupport new data feed domains to enable expanding programsCoordinate and perform all data intake tasks across all data feed types for varying size clients & vendors which may involve large/complex clients and support project tasks including completion of key documents (e.g. data dictionaries, gap analysis, vendor documentation, project plans and master trackers for program governance and reporting) with high quality and on-time deliveryResponsible for the implementation of multiple data feeds and complex projectsWork closely and effectively with customers, vendors, IT, stakeholders and other internal business partners to meet all data feed and/or project objectivesDemonstrate proficiency and complete all required testing across multiple data systems including all testing, planning and execution of pilots of new data feeds or infrastructure changes Qualifications: Bachelor's degree in Business, MIS or CIS or equivalent work experienceMinimum of 6-8 years industry experience, preferably focused in healthcare and/or health improvementDemonstrated experience in informatics & data exchange; particularly healthcare and clinical dataPrevious experience with database querying skills utilizing SQL (Oracle and Teradata)Strong organizational skill and must be process-oriented and able to implement multiple work streams simultaneouslyWork with internal and external groups effectively to investigate/resolve any failures or issues that may ariseDemonstrated project coordination experience to drive for resultsDemonstrated experience working independently with some directionPrevious experience working with teams across multiple organizations (matrix environments)Experience with data tools and standards such as AWS, Tableau, Toad, Python, Teradata Studio, Macros, FHIRDemonstrated project management experienceDemonstrated people skills including clear and concise communication, leadership and training experienceReport and process automation experienceAbility to adapt to new processes and willingness to learn new tools and technologyAbility to work in agile environmentIf you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.