IT Salary in Florida, USA

Job Title: IT Services Coordinator - College Computing Services Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 55987 Department FAMU-FSU College of EngineeringResponsibilities Review Canvas content for issues and potential improvements [identify potential improvements in content, including accessibility, use of common content and format, etc.; promote improved instructional materials by using Quality Matters and other common course quality review methods.]Provide training and support to instructors on course content/design matters; develop training material and documentation [develop and keep up-to-date basic LMS training materials, in Canvas and on the web; present one-on-one and small-group training on selected tools/topics.] Serves as instructional design assistant to instructors by request to develop new or enhance existing course presentations [write/create material under faculty supervision.] Identify potential future LMS-related products and tools and evaluate for use in our environment [reviews new products and major changes to existing products; seeks solutions for identified needs and desired functionality.] Assists with Canvas general support and administrative work, reporting, and analytics review.Other general support duties as assigned.Qualifications High school diploma or equivalency and four years' experience or a combination of post high school education and experience equal to four years.Strong communication skillsStrong experience in customer serviceExperience with Learning Management Systems (preferably Canvas)Solid skills with Excel and WordExperience with creating training materials and user documentationAwareness of accessibility concerns in electronic mediaAbility to manage multiple assignments and responsibilities effectivelyPreferred Qualifications Experience with teaching/presenting training classes.Experience providing basic computer support.Experience with writing programs to access product APIs.Other Information Florida State University is pleased to announce the acceptance of qualified applications for the IT Service Coordinator vacancy. The FAMU-FSU College of Engineering is the unique combination of two outstanding universities. As such we provide an outstanding research and entrepreneurship-based education to one of the most diverse student populations in the US. College Computing Services (CCS) is the service unit of the FAMU-FSU College of Engineering that is responsible for overall support of computing and distance learning.Contact Info Any questions about the position should be directed to Gary Eggebraaten at [email protected] Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!Learn more about our university and campuses.FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Veterans' Preference Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.Click the links for eligibility information and required documentation, or call FSU Human Resources at (850) 644-6034.Considerations This is an USPS (University Support Personnel System) position.This position is being re-advertised. Previous applicants need not reapply.This position requires successful completion of a criminal history background check.Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

Job Title: IT Support Specialist Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 57455 Department This position is within FSU's Department of Florida Virtual Campus (FLVC) This position responds to customer needs daily and is responsible for the daily upkeep of hardware and software and inventory in a professional environment. The candidate should have experience in prioritizing multiple tasks at once and be able to work in a high paced environment.Responsibilities Installs, maintains, and troubleshoots operating systems and application software on all office computers. Installs, maintains, and troubleshoots hardware on all office computers and peripheral equipment, including but not limited to network printers, scanners and UPS devices.Provides end-user training and support for application software and hardware. Documents business process for all job tasks. Performs other duties as assigned.Maintains inventory of hardware and software, including the hardware components, software product, version, service and license agreements and all network equipment. Performs work in support of any audio/visual and conferencing needs for the organization.Participates in approved professional development opportunities per NWRDC's policy. Professional development and training is defined as learning undertaken by the employee to maintain and advance their skills, knowledge and competencies, specifically as they relate and add value to the job and workplace.NWRDC provides support for a wide range of state and local government, as well as K-20 organizations across the State of Florida. These organizations are dependent on NWRDC in order to accomplish their missions. This requires NWRDC to maintain services 24x7, even during times of crisis or emergency. As such, all NWRDC staff are considered essential staff for operations of the State of Florida.Qualifications Bachelor's degree or a high school diploma or equivalent and four years of experience. (Note: or a combination of post high school education and experience equal to four years.)Preferred Qualifications Preference given to people with experience deploying desktops using Intune. Helpful Who is an ideal candidate for this position? The Ideal Candidate is self-motivated, organized and customer service focused.What is a typical day in this position? 8 hours daily in a fast-paced environment, dealing with multiple customer tickets at once. What can I expect in the first 60-90 days? Become familiar with FLVC / NWRDC policies and environments to support customer needs.University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!Learn more about our university and campuses.FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Considerations This is an A&P position.This position requires successful completion of a criminal history background check.Primarily remote- This position has been designated as eligible for primarily remote based on the current position/job functions. Employees are required to live in the Tallahassee area and report to campus as needed.Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?Salary Pay Range: $91,758 - $131,143YOUR ROLEResponsible for analyzing processes and procedures involved in the operations and optimize for efficiency. Models and acts in accordance with our guiding principles and core values.WHAT ARE YOU GOING TO DO? Assist users with application software and computer equipment during normal working hours and be available via a pager/cell phone 24 hours a day, seven days a week to provide advanced support on an emergency basis. Monitor status of service requests and ensure timely resolution and follow up. Support desktop, LAN, servers and wireless systems. Maintain RF and/or mobile communication environment. Document computer application issues and coordinate solutions with developers. Serve as liaison between operations, technology and quality. Recommend, design, and develop new technologies and systems. Serve as a liaison between technology and external customers. Non-essential function: serve as a facilitator for project/product meetings and conference calls. Non-essential function: Manage different assignments within conflicting priority levels. Non-essential function: customer site visits. WHAT ARE WE LOOKING FOR? Education and Experience: Minimum: Bachelor's or master's degree in computer science, Engineering or related area. Minimum 5 years of industry experience installing, configuring, and supporting system and application software. Preferred: Previous experience supporting Transportation and Logistics operations and/or applications. Skills: Ability to interact effectively with all levels of employees. Proficiency in Microsoft Office, internet, web-based and related job specific software applications. Accurate typing and/or data entry skills. Basic math skills. Ability to balance team and individual responsibilities. Organizational skills and the ability to prioritize in demanding environments with tight deadlines. Excellent written and verbal communication skills. Knowledge of project management methodologies and experience using Microsoft Project to manage project schedules, priorities, and resources. Experience supporting PC hardware and software in a Microsoft environment. Strong technical writing skills. Self-motivated. Strong leadership ability. Interface effectively with customers or others associated with the project or assignment. Must be able to read, write and speak English fluently. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.Nearest Major Market: Orange County Nearest Secondary Market: Los Angeles

IT Auditor II - HybridDate: Apr 9, 2024Location: Palm Beach Gardens, FL, US, 33403Company: TBC CorporationCompany OverviewWith $5 billion in revenue and 3,800+ employees in the U.S., Mexico and Canada, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada, and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 2,000 franchised tire and automotive service centers under the Big O Tires and Midas . TBC is headquartered in Palm Beach Gardens, Florida.TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation (SC), one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.DescriptionWorking under general supervision, the IT Internal Auditor will perform risk-based security and process audits around SAP and other TBC applications supporting financial and operational processes. The auditor is expected to interact with business operations (Wholesale, Franchise and Retail) and to discuss improvement opportunities in their processes. The internal auditor will interact and collaborate with the audit team several times a week to receive guidance and feedback.This role will be a Hybrid work environment.Job ResponsibilitiesConducting complex audits and advisory projects of IT systems, applications and business operations and support processes including: plan the audit work, conduct risk assessments, develop audit programs, execute and support tests execution, discuss audit results and recommendations with management, follow up the status of action plans, document progress, working papers and findings, prepare draft reports with the audit conclusions and present them to TBC management.Perform Application and Systems Infrastructures reviews based on assessment of risk.Support internal audit engagements by performing data mining and analysis using ACL, Idea or other IT tools as appropriate.Timely completion of audit work to document work performed and audit conclusions.Regularly communicate status of assigned tasks with the IT Audit Senior Manager and Internal Audit Team Members.Support communication with management via written reports presentations and follow-up activities.Effectively communicate with and educate process owners, including individuals from business operations, on the importance of adequate risk management practices and effective controls to mitigate risks and identify opportunities to promote a continuous improvement mindset across the organization.QualificationsBA/BS degree in Information Technology or similar field.2+ years’ experience required, working with IT Audits and/IT Auditor operations.Experience required working with SAP, generating, analyzing, and troubleshooting data.Experience required working with CAATS, performing data analytics.Experience required working with COBIT Framework.Understanding of IT General Controls and Application Controls, IT Infrastructure, programs, networks and databases.Experience with COBIT Framework strongly preferred.Cybersecurity and Data Integrity related experience is a plus.Big 4 audit experience is a plus.Current professional certification (CISA, CISSP, CISM, CRISC) Lean Six Sigma is a plus.Less than 20% travel, could include Mexico.NOTE: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. We do not provide relocation assistance for this opportunity.BenefitsCompetitive compensation and bonus opportunitiesMedical, Dental and Vision coverageCompany paid short term disability and company subsidized long term disabilityCompany paid life insurance401(k) with company match and immediate 100% vestingGenerous paid vacation and paid time offTuition reimbursementFlexible spending accountEmployee assistance programPurchasing power program that allows associates with a year of service to make retail purchases for through convenient payroll deductionTire purchase discountsAnd more!TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

Our client is a SaaS enterprise organization seeking to expand their Procurement team. Responsibilities will include:Evaluating and identifying needs of the organization and stakeholders and oversee complex sourcing IT projects.Defining clear and specific requirements for equipment and services required; researching suppliers and directing the sourcing process.Implementing necessary processes and procedures to ensure effective and fair procurement practice within the organization.Manage staff and ensure project timelines and departmental goals are met.Identify needs and reduce unwanted product/service demand.Develop and maintain professional business relationships with key external and internal stakeholders.Develop and maintain supplier database.Skills and QualificationsMinimum of 4 years in a related area as an individual contributor and minimum 2 years of related supervisory experienceExperience with IT contracts is important as well as being comfortable with negotiating, pricing, terms and service level agreements.Knowledge of industry standards and proficient with Procurement tools and procure-to-pay and sourcing processes.Knowledge of data centers, MSPs, IT security and cloud storage is a plus.Compensation will commensurate based on experience and will include generous base, benefits and bonus. Apply in confidence and/or e-mail resume to [email protected]

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Sponsorship not available.Our client is seeking a IT Project Manager / Portfolio Data Analyst / Product Analyst in Celebration, FL / Hybrid.Role descriptionPosition is a bit unique as the role will be required to operate as a Technical Project Manager, Portfolio Data Analyst, and Product Analyst.Role requires someone who has strong analytical skills, able to create strategic roadmaps / documents / requirements, and can operate in the gray / ambiguous will find success as this role will need to flex all of these styles.• Projects /initiatives assigned to this level tend to be of the highest complexity and strategic priority.• Conduct periodic reviews of projects in plan, confirming or updating overall priority and sequencing. - Assist with data accuracy during monthly forecast as needed.• Maintain strong relationships with business partners and technology teams, providing a conduit for communication of project priorities.• Stay current with portfolio and project process and rules.• Serves as subject matter expert and "go to" person for guidance.• Lead smaller teams of a specific area of focus or expertise through transformative organizational change.• Ability to translate highly technical information into an executive-friendly output.• Understands process controls, looking for ways to drive improvements.• Responsible for consolidation of data or information from various sources.• Accountable for driving execution and delivery of extraordinarily high-profile technical, efforts from start to finish.• Accountable for driving execution and delivery of highly complex technical programs from start to finish.• Participates in developing technical / business approaches and new or enhanced technical tools. - Implements activities that generally impact multiple components / processes and the work of own and possibly other units / teams / projects.• Typically assigned to strategic / complex undertakings.• Work is subject to management review at defined milestones.• Operates within the context of defined operating outcomes.Skills & Requirements• 2-4+ years progressive leadership experience• Strategic thinker that is able to connect business outcomes to technology solutions, strong collaborator, analytical, problem solving and decision-making skills• Strong communication skills and the ability to communicate at all levels of the organization; this includes written, verbal, visualizations/deck building and facilitation skills• Proven ability to successfully operate in a highly matrix organization with a diverse set of clients; demonstrated influence vertically and horizontally along with strong interpersonal, partnering, negotiating, and consensus-building skills• Solid understanding of program and project management principles• Experience in business analysis techniques, such as information gathering methods, requirements documentation, process modeling and process mapping.• Strong understanding of all stages in a project lifecycle and delivery approaches, e.g. waterfall, agile, etc. - Strong organizational and time management skills• Understanding of value-driven business outcomes and metrics• Expert proficiency in office productivity software and tools (MS Word, Excel, PowerPoint, Keynote, SmartSheet, etc.)• Expertise with project management tools and Power BI or other visualization toolsBenefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1161379 - Michelle Salanitro

MUST:• Experience with scrum ceremonies (Agile methodology, user story creation , user story grooming, sprint retrospective)• Experience resolving user reported data issues (application defects or data discrepancies)• A general understanding of how systems exchange data with each other (ETL, API, etc.)PREFFERED:• Background in healthcare/health insurance• Background in analytics...dashboard development/creation• Experience with building data lakes/databases• Experience with Power BI/Cloudera Data Platform (CDP)Key Responsibilities:• Business to Technical Translation: Effectively convert business requirements into actionable technical requirements, ensuring clarity and feasibility.• Daily IT Collaboration: Work hand-in-hand with the IT team daily to help in the successful implementation of user stories.• Agile Process Management: Lead the user story grooming process and conduct sprint retrospectives, ensuring continuous improvement in our product delivery.• Data Quality Backlog Ownership: Take full responsibility for the data quality backlog, ensuring issues are prioritized, addressed, and resolved in a timely manner.Requirements:• Proven track record of working collaboratively with IT and business teams.• Analytical mindset with a keen attention to detail• Demonstrated ability to coordinate technical items with both technical and non-technical audiences.• Ability to manage time and deadlines, as well as the ability to adapt to the continually changing priorities of the business.• Knows when to escalate and how to communicate issues and risks.• Demonstrated servant leadership behavior/ability to lead through servant leadership mindset.• Collaborative, concise, and articulate communicator. Lead by example - knowing when and how, to push for more results.• Proven ability to dive deep into issues with the goal to deliver solutions in fast paced evolving environment.• Experience managing matrixed teams through the following software develop frameworks: Waterfall, Agile, and Kanban.

MUST:• Experience with scrum ceremonies (Agile methodology, user story creation , user story grooming, sprint retrospective)• Experience resolving user reported data issues (application defects or data discrepancies)• A general understanding of how systems exchange data with each other (ETL, API, etc.)PREFFERED:• Background in healthcare/health insurance• Background in analytics...dashboard development/creation• Experience with building data lakes/databases• Experience with Power BI/Cloudera Data Platform (CDP)Key Responsibilities:• Business to Technical Translation: Effectively convert business requirements into actionable technical requirements, ensuring clarity and feasibility.• Daily IT Collaboration: Work hand-in-hand with the IT team daily to help in the successful implementation of user stories.• Agile Process Management: Lead the user story grooming process and conduct sprint retrospectives, ensuring continuous improvement in our product delivery.• Data Quality Backlog Ownership: Take full responsibility for the data quality backlog, ensuring issues are prioritized, addressed, and resolved in a timely manner.Requirements:• Proven track record of working collaboratively with IT and business teams.• Analytical mindset with a keen attention to detail• Demonstrated ability to coordinate technical items with both technical and non-technical audiences.• Ability to manage time and deadlines, as well as the ability to adapt to the continually changing priorities of the business.• Knows when to escalate and how to communicate issues and risks.• Demonstrated servant leadership behavior/ability to lead through servant leadership mindset.• Collaborative, concise, and articulate communicator. Lead by example - knowing when and how, to push for more results.• Proven ability to dive deep into issues with the goal to deliver solutions in fast paced evolving environment.• Experience managing matrixed teams through the following software develop frameworks: Waterfall, Agile, and Kanban.

MUST:• Experience with scrum ceremonies (Agile methodology, user story creation , user story grooming, sprint retrospective)• Experience resolving user reported data issues (application defects or data discrepancies)• A general understanding of how systems exchange data with each other (ETL, API, etc.)PREFFERED:• Background in healthcare/health insurance• Background in analytics...dashboard development/creation• Experience with building data lakes/databases• Experience with Power BI/Cloudera Data Platform (CDP)Key Responsibilities:• Business to Technical Translation: Effectively convert business requirements into actionable technical requirements, ensuring clarity and feasibility.• Daily IT Collaboration: Work hand-in-hand with the IT team daily to help in the successful implementation of user stories.• Agile Process Management: Lead the user story grooming process and conduct sprint retrospectives, ensuring continuous improvement in our product delivery.• Data Quality Backlog Ownership: Take full responsibility for the data quality backlog, ensuring issues are prioritized, addressed, and resolved in a timely manner.Requirements:• Proven track record of working collaboratively with IT and business teams.• Analytical mindset with a keen attention to detail• Demonstrated ability to coordinate technical items with both technical and non-technical audiences.• Ability to manage time and deadlines, as well as the ability to adapt to the continually changing priorities of the business.• Knows when to escalate and how to communicate issues and risks.• Demonstrated servant leadership behavior/ability to lead through servant leadership mindset.• Collaborative, concise, and articulate communicator. Lead by example - knowing when and how, to push for more results.• Proven ability to dive deep into issues with the goal to deliver solutions in fast paced evolving environment.• Experience managing matrixed teams through the following software develop frameworks: Waterfall, Agile, and Kanban.

Job Title: IT Operations Support Technician Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 57556 Department This position is within FSU's Department of Northwest Regional Data Center (NWRDC)This position establishes schedules for computer runs and initiates and monitors the running of computer jobs through the use of automated production software. Controls the correction and re-start of computer jobs through the use of automated production software. Supports mainframe/server scheduler changes and performs QA on any program changes prior to deployment into the production systems. Identifies problems and takes appropriate action in order to ensure timely and error-free service to NWRDC's customers.Responsibilities Facilitate/perform job implementation and flow modification using automated tools. Create and maintain specialized software calendars and run day requirements to effectively automate the execution of batch cycles. Initiate and verify the successful completion of production cycles through the use of standard enterprise tools. Trains colleagues in methods for performing an effective and efficient job across multi- systems or platforms to include best automation practices. Trains end users on supported standardized workload scheduling, code migration, output retrieval, and associated products. Project leader for automation tasks and special projects. Participates in setting automated workload scheduling and code migration change management policies to ensure production consistency and accuracy are reached at the initial setup and database levels.Assist with the consolidation of technical data processing information from a variety of automated sources into daily and weekend schedules for production cycles on multiple systems and platforms. Coordinates and participates in production implementations, upgrades, and testing of automated workload scheduling software and code migration products or systems events. Communicates on a regular basis with subsection team members, system programmers, applications developers, and end-user offices.Responsible for output archival retrieval and report retention definitions. Must be available for on-call and /or overtime duties as required. Handles other related duties as required.Responsible for creating/submitting production reports to management and maintaining Scheduling Subsection procedures. Design and maintain schematics, graphs, worksheets, and presentations of all workflow processes. Present schematics in open meetings. Assist the Scheduling Subsection supervisor with performance metrics and service level agreements as needed. Utilizes the latest software tools to develop run-time improvement suggestions for the Production Control Administrator.Executes code migration requests in a timely manner. Handles security requests within the code migration software. Responsible for manual code migration requests for the FLDHSMV mainframe and the FDOT BJS platform.Participates in approved professional development opportunities per NWRDC's policy. Professional development and training is defined as learning undertaken by the employee to maintain and advance their skills, knowledge, and competencies, specifically as they relate and add value to the job and workplace. NWRDC provides support for a wide range of state and local government, as well K- 20 organizations across the State of Florida. These organizations are dependent on NWRDC in order to accomplish their missions. This requires NWRDC to maintain services 24x7, even during times of crisis or emergency. As such, all NWRDC staff are considered essential staff for the operations of the State of Florida.Qualifications High School Diploma or equivalency and three years experience or a combination of post high school education and experience equal to three years.Ability to obtain the Security Awareness Training CertificationPreferred Qualifications Three years minimum data center/job scheduling experience.Helpful Who is an ideal candidate for this position? Individual should be a self-starter, willing to work Monday - Friday 8:00am - 5:00pm. Willing to work holidays and emergencies (off-shifts) when necessary, (These may occur at anytime you are not scheduled to work). Individual should have at least 3 years minimum data center/job scheduling experience. Report to duty during a natural disaster such as a hurricane, flood, or other emergency.What is a typical day in this position? Individual will establish schedules for computer runs utilizing automated production software through the use of automated production software. This area supports mainframe/server scheduler changes and performs QA on any program changes prior to deployment into the production systems. What can I expect in the first 60-90 days?Individual will be provided a 16 weeks training program.University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!Learn more about our university and campuses.FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Veterans' Preference Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.Click the links for eligibility information and required documentation, or call FSU Human Resources at (850) 644-6034.Considerations This is an USPS (University Support Personnel System) position.This position requires successful completion of a criminal history background check Level 2/CJIS.Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.