Field Service Technician Salary in Detroit, MI

Innova Solutions is immediately hiring for Automotive Electrical Technician. Position type: Full-time contract, Potential Contract to Hire Duration: 12+ months Location: Detroit, MI As an Automotive Electrical Technician, you will: Roles and responsibilities include: Provide weekday and some weekend on-site vehicle repair at an OEM vehicle assembly facility: shift hours 6am - 6pm Diagnose electrical issues and execute a course of action Provide on-site leadership with estimated time for repairs Repair and/or replace faulty wiring, connectors, or electrical systems Install new vehicle wiring systems per OEM standards Repair and troubleshoot immobilizer and alarm systems Service of electrical automotive parts Service and repair electrical systems on new OEM vehicles Maintain a clean working environment Complete job reports and processing paperwork Instruct and guide other repair personnel to improve their understanding of vehicle electrical systems and subsystems Present and demonstrate efficient and effective methods of diagnosing and correcting vehicle electrical systems and sub-system deficiencies Conduct root cause analysis to accurately identify the cause(s) of vehicle deficiencies Act as a Subject Matter Expert for other repair personnel by providing interpretation of vehicle electrical system architectures and schematics Communicate and share lessons learned with site leadership and other repair personnel on a timely basis Travel occasionally required (as needed) to work sites in other states The Ideal candidate will have: Minimum of 5 years' experience as an electrical repair technician Advanced knowledge of modern vehicular electrical systems Ability to work in confined vehicle spaces Complex problem-solving skills Good communication skills Ability to work standing or in a crouched position for long periods Ability to distinguish subtle color variations Demonstrated knowledge of automotive systems from an advanced diagnostics perspective Ability to read and interpret a digital multimeter, OEM diagnostic scan tool and other automotive related diagnostic test equipment Ability to effectively conduct one-on-one and small group discussions Ability to interpret early engineering level electrical schematic diagrams Ability to work independently without supervision APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Sandeep Dixit Lead-Recruitment PAY RANGE AND BENEFITS: Pay Range*: $40- $42 per hour. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) Clearly Rated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and ResponsibilitiesProvides support via phone, e-mail and chat to employees of corporate clients. Assists users in troubleshooting Outlook. Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). Provides support for mobile devices including configuration and email sync. Handles 50-60 issues per day efficiently and appropriately. Maintains regular and punctual attendance. Utilizes Active Directory database to reset network passwords. Assists users in adding and changing network printers. Provides technical support for VPN connectivity issues. Controls user's computers utilizing remote access tools. Troubleshoots remote access connectivity problems. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with client service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. EducationTrade School Certificate or Associate Degree in related field.Experience / Technical Requirements:1 year experience in call center or service desk environment. Knowledge of various PC hardware and software applications including: - Operating Systems: Windows 7, Windows 10- Office 365 Support - User creations/terminations (tasks/requests)- End-user self-service tools- Cloud support - multiple device data syncing- ServiceNow or other ticketing systems - Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc. - Internet Service Provider (ISP), Cable Modem, and Internet Support.Effective troubleshooting and documentation skills Experience navigating a knowledgebase Proficient use of Microsoft Office applications.CertificationsNoneOther Skills and Abilities Strong technical and client interaction skills. Self-starter with excellent organizational, administrative and interpersonal skills. Ability to follow through with tasks, projects, and troubleshooting with minimal supervision. Excellent oral, written, technical, and business communication skills. Ability to multi-task and work in fast paced environment.Hardware & Software Requirements To perform the duties of this role you are required to have a personal smart phone with 2-factor authentication capabilities that can willfully be used for work related tasks. Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Hourly Compensation Range: $16/hr to $18/hr

Are you a motivated problem solver who enjoys consistent and dynamic work? Does the idea of working hands-on in protecting people, property, and wildlife interest you? If you answered YES to any of these questions, then apply now to become a Wildlife Service Technician! Responsibilities Who is Critter Control? Founded in 1983, Critter Control Operations provides industry-leading nuisance wildlife, animal, and integrated pest management services for commercial and residential properties across the nation. As a brand, we are committed to our team members. If you are a driven professional who embraces our values and drives our standards of excellence, you will achieve success and grow within our organization! What does a day in the life look like? As a Wildlife Service Technician, you will be part of a team of professionals who provides world-class wildlife management services for both residential and commercial properties. You will be heroes in your communities protecting people, property, and wildlife. A successful Wildlife Service Technician needs to be motivated, energetic, and creative with outstanding communication skills. Your daily activities include… Build strong relationships with internal and external customers Inspect and identify properties for wildlife damage including on roofs, in attics, and in crawlspaces Remove nuisance wildlife from residential and commercial properties Perform exclusion work to prevent the reentry of wildlife into homes and businesses Install and service bait stations and exclusion devices Operate and maintain service vehicle and equipment Identify and communicate any safety-related obstacles and lead with a safety-first mindset You will thrive in this role if… You are self-motivated, driven, and enjoy working outdoors You do not mind rolling up your sleeves and getting dirty You are hands-on and have a basic knowledge of power tools You enjoy building relationships and creating a bond with people You have a creative approach to problem-solving You hold yourself to high standards. Our team members exhibit the highest level of professionalism and presentation standards both on and off the job What type of benefits will you receive? Competitive pay ($17-$19/hour!) Company vehicle (gas and maintenance covered), tablet, cell phone, and uniforms Comprehensive benefits package including medical, dental, vision, maternity, & life insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry-leading, quality, comprehensive training program Ability to become a licensed Nuisance Wildlife Control Operator and Pesticide Applicator Qualifications What does the work environment look like? We go where the wildlife goes! Candidates must be physically capable of safely performing the following job duties: Safely use a ladder within the manufacturer's weight capacity Lifting and carrying up to 50 lbs. occasionally Safely access crawl spaces, attics, confined spaces, rooftops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator Ability to work in different types of weather conditions What do you need to be successful? No Experience Required – Customer Service, General Labor, or Construction Experience is a plus! High School Diploma or equivalent required Valid driver’s license required with a good driving record Ability to pass a drug screen and background check is required Ability to work in the field independently, manage route-based assignments and interact with our great customers Critter Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer

Job Description *THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & PORTUGUESE* Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and ResponsibilitiesProvides support via phone, e-mail and chat to employees of corporate clients. Assists users in troubleshooting Outlook. Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). Provides support for mobile devices including configuration and email sync. Handles 50-60 issues per day efficiently and appropriately. Maintains regular and punctual attendance. Utilizes Active Directory database to reset network passwords. Assists users in adding and changing network printers. Provides technical support for VPN connectivity issues. Controls user's computers utilizing remote access tools. Troubleshoots remote access connectivity problems. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.Supports and conducts self in a manner consistent with client service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. EducationTrade School Certificate or Associate Degree in related field.Experience / Technical Requirements:1 year experience in call center or service desk environment. Knowledge of various PC hardware and software applications including: - Operating Systems: Windows 7, Windows 10- Office 365 Support - User creations/terminations (tasks/requests)- End-user self-service tools- Cloud support - multiple device data syncing- ServiceNow or other ticketing systems - Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc. - Internet Service Provider (ISP), Cable Modem, and Internet Support.Effective troubleshooting and documentation skills Experience navigating a knowledgebase Proficient use of Microsoft Office applications.CertificationsNoneOther Skills and Abilities Strong technical and client interaction skills. Self-starter with excellent organizational, administrative and interpersonal skills. Ability to follow through with tasks, projects, and troubleshooting with minimal supervision. Excellent oral, written, technical, and business communication skills. Ability to multi-task and work in fast paced environment.Hardware & Software Requirements To perform the duties of this role you are required to have a personal smart phone with 2-factor authentication capabilities that can willfully be used for work related tasks Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.Hourly Compensation Range: $16/hr to $18/hr

Responsibilities:Provide the highest level of technical ability, quality,value, and integrity to our customers.Install, maintain, and repair heating, ventilation,cooling, and refrigeration units for commercial customers.Diagnose and repair electronic, mechanical, andelectrical components of these systems.Travel to job sites in service area and work withdispatcher to ensure schedule is maintained and delays are properlycommunicated to customer.Be available to work nights or weekends, on a rotatingbasis, to service emergency needs of our customersMaintain good working order of company vehicle,equipment, and electronics.Maintain stock, parts, tools, and safety equipment in thevehicle.Document details of services and parts provided tocustomers electronically through iPad applicationsDiagnose diverse service issues, obtain any replacementparts, calibrate system to manufacturer’s recommendations, and be able toexplain need for and value of recommended solutionsParticipate in company-provided training opportunitiesIdentify and report potential opportunities foradditional business (new unit/ system, PM contracts, and additional services)Qualifications:• High school diploma, GED or suitable equivalent• 3+ years of recent HVAC/R Technician field experience• Must live within 30 miles of location of position listed• Valid Drivers License• EPA Certificate• Proficient in reading schematics and work plans• Knowledge with advance principles of air• conditioning, refrigeration, and heating• Excellent written, verbal, and interpersonal skills• Basic computer skills for iPad and cell phone• Communication and documentation• Ability to work overtime, weekends or holidays

Desktop Support Specialist - Field Technician (Storm Support) $20/hr - $24/hrDetroit, MIContract to possible hireJob ID 2024-9721Solugenix is assisting a client in their search for a Desktop Support Specialist -Field Technician (Storm Support). This is a contract to possible hire opportunity based out of Detroit, MI.Responsibilities:In-field technical support of Panasonic Toughbook or similar and supporting infrastructure including docks, stands, wiring harnesses, and a 12-volt system. (Knowledge of Inverters/RAM Mounts/Adapters/Multimeter a plus).Perform Provisioning and asset management for new builds/reinstalls etc leveraging DTE tools. (SCCM/ServiceNow or similar).Software installation and troubleshooting including Windows 10/11, (MDM experience a plus, ADMS or Clicksoft).L2 support for MDT devices (Hardware/Troubleshooting, mobile tablet, or rugged PC experience a plus).Storm supports round the clock and supports the MDT hotline during Storm for priority response.Provide support 24 hours (12-hour shifts during active storms) DTE has reduced # of severe power outages and length of outages this year and wants to continue that trend, but OT is possible anytime that occurs).Travel and On-demand Dispatch/preventive maintenance as part of the job requirement.About the Client:Our client is a nationwide IT Service provider for many fortune 500 companies.About Solugenix:Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Valued Team member: We are glad you are exploring new opportunities within Zimmer Biomet!What You Can ExpectThe Field Service Engineering Tech (FSET) is responsible for providing highly visible onsite and remote technical support within their assigned regions for Zimmer Biomet Surgical Devices. This role is responsible for handling, maintaining, installing and providing support for said devices, as well acting as a key player in complaint investigations, including troubleshooting with on-site Zimmer Biomet representatives in the operating room. The FSET plays a critical role in ensuring the servicing of Zimmer Biomet Surgical Devices throughout their lifecycle.How You'll Create Impact* Travel to sites to perform Zimmer Biomet system installations, along with troubleshooting, upgrading and field repair* Schedule and conduct Preventative Maintenance (PM) and Corrective Maintenance (CM) at customer sites as required* Assess technical problems and find a solution or elevate questions appropriately to determine next steps in high pressure situations* Act as a liaison between Zimmer Biomet and end customers on communications regarding specific performance aspects of Zimmer Biomet products* Demonstrate and utilize critical thinking in assessment of performance and risks associated with installed medical devices* Respond to customer inquiries in a timely manner and maintain professional communication* Provide product feedback and improvements to quality and R&D* Manage and maintain company equipment, and documents that are necessary for servicing related activities* Provide on-site support for product demonstrations and educational initiatives to build regional and national market awarenessWhat Makes You Stand Out* Promote the highest levels of customer satisfaction through the timely response of customer inquiries, provide clear and effective communications, and maintain professional appearances* Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues to a largely non-technical audience* Follow all internal communication and documentation policies* Independently work without specific direction on daily activities* Proficiently determine one's own schedule based on business needs* Apply technical knowledge to solve varied and complex problems, potentially ones not previously encountered* Regularly collaborate with others in suggesting valuable solutions as an active contributor* Must demonstrate mutual respect and a positive outlook with both internal team members and customersYour Background* B.S. in Biomedical Engineering, Computer Science or similar discipline preferred. Candidates with AAS in Biomedical Equipment Technology, Electronics or Laboratory Equipment Technology or equivalent trade school, hospital, military, or other experience will be considered* Valid driver's license and good driving record* 2¬-4 years of experience in field support, engineering, or other customer-facing function preferably with a medical device companyPreferred* Prior experience with robotics* Project management skills* Experience working in an operating room environmentTravel Expectations* Up to 80 percent* Applicants should be willing to work flexible hours, including evenings, weekends and the possibility of holidaysEOE/M/F/Vet/Disability

An employer is looking for a Call Center Representative in the Redford, MI area. This person will be responsible for handling inbound calls in a call center environment. This person will be handling calls for dealerships and distributors in the local area. The employee will be responsible for helping technicians troubleshoot powertrain issues in all types of vehicles. These candidates should be comfortable providing support over the phone and working through a troubleshooting list with technicians. This position is intended to help with the influx of phone calls to the call center during the spring and summer months. Must Haves:Experience working in a customer service capacityTechnical understanding of vehicles or the automotive industry (retail exp, call center experience, technician experience)Plusses:Education background in engineering or automotive fieldsPrior experience providing support or troubleshooting for engines or powertrain

Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet - and exceed -- best practices. Our Optimal Outcomes Model (TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA's to focus on clinical issues and support Centria's dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey.Position SummaryAs a leader in Centria Autism's Applied Behavior Analysis (ABA) organization, the Director of Clinical Services will play a pivotal role in providing clinical case support and supervision to their local team of Supervising Clinicians. Their primary responsibilities will include leading a team of supervising clinicians in ensuring quality care is provided across process, performance, and outcome metrics for all clients through overseeing client data and performance metrics, data-based decision-making, delivering in-session coaching, resolving challenging cases, arranging additional supports, and removing barriers to enhance the performance of Supervising Clinicians. Additionally, they will implement performance improvement initiatives, conduct training for Supervising Clinicians and Behavior Technicians, and manage the onboarding and training process for new Supervising Clinicians. The Director of Clinical Services' collaboration with the Area Director of Clinical Services, Practicum Leadership, and possible management of a small caseload will contribute to the overall success of Centria's clinical services.Success MeasuresSuccess measures include adherence to Centria policies, flawless execution of tasks, a timely, positive customer service experience for team members, and ensuring all clients meet the clinical performance and progress standards while partnering with the Operations Team to ensure clinician caseloads are maintained at the defined standard. Success also includes meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics.Duties and Responsibilities Driving Client ProgressUse internal tools to review client data, documentation, treatment plans, and related performance metrics for all clients to ensure alignment with internal performance standards, best practices, and evidence-based approaches.Offer comprehensive clinical case support and supervision to Supervising Clinicians by conducting case reviews, assisting with data-based decision making, and providing clinical recommendations and solutions.Engage in problem solving for challenging cases by making data-based decisions, delivering in-session coaching, arranging additional supports, and reducing barriers to enhance performance. Driving Clinical Quality through Performance Management and DevelopmentUse internal tools to review supervision practices and other performance metrics for their team of Supervising Clinicians to ensure alignment with internal performance standards, best practices, and evidence-based approaches.Evaluate and manage clinical performance of Supervising Clinicians by setting clear expectations, providing coaching and feedback, and assisting in arranging the environment to influence successful performance.Execute performance improvement initiatives provided by the Clinical Excellence Department (CED) to enhance the overall clinical services and outcomes of our organization, adhering to predetermined timelines.Organize and lead group training for Supervising Clinicians, focusing on topics such as clinical skills development, effective supervision techniques, and adherence to organizational protocols.Facilitate group training for Behavior Technicians, covering essential topics such as ABA principles, behavior management strategies, and treatment plan implementation.Supervise the onboarding and training of new Supervising Clinicians, ensuring they receive comprehensive orientation, ongoing support, and mentorship. Collaboration and Escalation ManagementCollaborate with the Area Director of Clinical Services and Operations Director to recruit, interview, and hire Supervising Clinicians.Collaborate with the practicum leaders to provide supervision to practicum students serving as clinical supervisors, as needed.Collaborate with the Area Director of Clinical Services to address and escalate matters of compliance, credentialing, case assignment, and scheduling for resolution. Attend corporate meetings and training as scheduled.Attend Clinical Summits to earn CEUs and hear company updates. Customer ServiceConduct monthly customer service check-ins with caregivers to assess their satisfaction, address concerns, and obtain feedback regarding the services provided. Caseload ManagementIn collaboration with the Operations Director support case assignment for complex high acuity cases.Assist Operations Director/Field Staff Manager and advocate for maintaining team's clinical case load at 95% or higher of clinician's ATI targets.Depending on the size of the assigned team (if less than 8 Supervising Clinicians), manage a small caseload to contribute directly to client care and maintain clinical expertise. Community OutreachAttend and present at local conferences, support Centria marketing efforts where needed, and represent Centria by engaging with the local behavior analytic community. Compliance with Centria's Code of Conduct, policies and procedures, and Federal and State laws. Responsibility to report violations of Company policies or the Code of Conduct.Pay Rate$85k -$105k per year with $52K Bonus PotentialQualificationsEducationBCBA Education QualificationsMaster's degree or higher from an accredited university in acceptance with BACB guidelinesCompletion of 8-hour supervision courseBCBA-D Education QualificationsDoctorate from an accredited university in acceptance with BACB guidelinesCompletion of 8-hour supervision courseLicense/CertificationBCBA License/CertificationBCBA certification from the BACB, in good standingActive state license, in good standing, when applicableBCBA-D License/CertificationBCBA-D certification from the BACB, in good standingActive state license, in good standing, when applicableWork Experience3+ years working with children and autism spectrum disorders2+ years of supervisory experience preferredCrisis management experience, preferredCompetency with implementing PFA/SBT and assent-based practices, preferredMinimum Competency RequirementsAbility to follow written instructionsAbility to use computers and computer/software programsAbility to communicate expressively and receptively in order to follow IPOS requirements, emergency procedures, and report on activities performedMust pass all qualifications for the Foundations of Care Certification mentorship within 9 months of hire, or enrollment in mentorship.Equipment and Technology RequirementsLaptopG Suite (Gmail, Drive, Docs, Sheets, Google Meet)ABA Platforms, preferrediPad, preferredKnowledge and SkillsStrong knowledge and understanding of ABA principles and evidence-based practices;Exceptional skills in data-based decision making related to reviewing and analyzing client data and performance metrics;Proven ability to deliver in-session coaching, feedback, and solutions for challenging cases;Experience curating and conducting trainings and workshops for clinical staff;Proficiency in electronic data collection and analysis systems;Ability to build strong relationships and effectively engage in one to one communication with parents/caregivers;Expertise in tracking and ensuring clinical outcomes, progress, and maintaining and high level of compliance;Proficiency in having difficult conversations and in delivering and receiving both positive and constructive feedback;Ability to seamlessly transition between strategic and hands-on responsibilities;Proven experience and understanding of customer service;Works well in a collaborative environmental and builds mutual trust and credibility at all levels of the organization;Effective written and verbal communication skills, with clients and with internal and external stakeholders;Demonstrated ability to work independently and self-motivated to achieve business goals;Proven leadership and team management skills;Excellent interpersonal skills;Superior skills in time management, observation, and data analytics;Strong work ethic with attention to detail, accuracy, and quality;Flexibility to adapt to changing priorities and organizational needs.Working ConditionsAdditional time or occasional shift in schedule may be required to complete the above work or meet company objectives.Physical DemandsWhile performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.

Field Technical RepresentativeBCforward is currently seeking a highly motivated Field Technician Representative, Detroit, MI opportunity.Position Title: Field Technician RepresentativeLocation : Detroit, MIAnticipated Start Date: 05/06/2024Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 24 Months contract with possibility of ExtensionJob Type: Full time [40 Hour's week]- Contract- onsitePay Range: 16.00 /hr. - $ 17.00/hr.Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Requirements:Break/fix support including component replacement, hardware troubleshootingJob Description:Must have a basic understanding of Storage theory, Server layout and Network concepts.Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.Requires good understanding of the general/technical aspects of the job.Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand.Must possess professional written and verbal communication skillsMust be organized and able to document daily activitiesMust maintain successful communication and working relationship with management & peers of all levels.Teamwork and interpersonal skillsMust be willing to work outside of standard business hours and weekends.Must be willing to travel for out of state projects.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.Keywords:operating system installation, Data center support tasksAbout BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 221678 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee TypeContractorLocationDetroit, MI (Onsite)Job TypeInformation Technology, Installation - Maint - RepairExperienceNot SpecifiedDate Posted04/23/2024