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Patient Access Representative Salary in Dallas, TX

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Collector 2
American Cybersystems, Inc., Dallas
Innova Solutions is immediately hiring for a Collection Specialist. Position type: Full-Time, Contract Duration: 12 Months Location: Dallas TX 75246 As a Collection Specialist you will: Job Description: The Collector 2, under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to Client's Managed Care contracts. Maintains collection files on the accounts receivable system. Performs collection activities for assigned accounts. Contacts insurance companies to resolve payment difficulties and penalties owed to Client's in accordance with Managed Care contracts. Contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. Has knowledge of CPT codes, Contracting, per diems, and other pertinent payment methods in the medical industry. Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up. Processes accounts for write-off and for legal. Conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to Client's per each individual Insurance Contract. Enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. Prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable. Through thorough review ensures that balances on accounts are true and accurate as well as correct any contractual or payment entries. Verify insurance coding to ensure accurate payments. Receives, reviews, and responds to correspondence related to accounts. Takes action as required. The ideal candidate will have:At least 2-3 collections, Medical Billing/ coding experience. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Dishank Sharma Sr Associate Recruitment PAY RANGE AND BENEFITS: Pay Range*: $15 - $19 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Business Development Representative (Inside Sales)
AMN Healthcare Inc., Dallas
Job DescriptionWelcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story!Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and amazing people like you. At AMN Healthcare, we don't just offer jobs; we pave the way for incredible careers.Why AMN Healthcare? Because You Deserve the Best:Forbes Recognition: We don't just make lists; we make headlines. AMN Healthcare proudly claims a spot on Forbes' prestigious lists not once, but twice! We're among the "Best Large Employers for Women," a testament to our commitment to excellence.SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the "Rapidly Advancing Staffing Firms," we have no plans to decelerate in the future.Incredible Futures: Join a team that doesn't just talk about building the future; we're shaping it. Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.The Business Development Representative (Inside Sales) identifies and encourages prospective clients in the payer, provider, government, and channel sectors. The primary goal is to generate interest and gather information from individuals or organizations that may be interested in AMN Language Services solutions. The role involves researching and identifying potential leads, contacting them through various channels, and qualifying them based on specific criteria. The role is responsible for performance against quarterly sales targets and works closely with the sales team on sales strategy, development, and execution. This is a hybrid role.Successful team members in this role have:Strong "hunter" approach to sales with the ability to develop sales plans for the region and complete the plan daily.Consultative sales approach that supports relationship development based on trusted advisor status.Demonstrate a level of understanding or ability to understand all facets of the healthcare market, AMN Language Services solutions, and competitive landscape.Experience and making cold calls and implementing digital outreach strategies that stay "top-of-mind" with prospects and clients.Key Attributes:Action/results oriented.Hard-working and resilient (can handle the ebbs of wins and losses, while understanding the importance of continuous prospecting activity).Self-aware and collaborative attitude.Professional presence (including proficient use of LinkedIn and other professional social media platforms), positive energy, communicates well verbally/written, intuitive with questions/responses.Desire to excel in sales.Ability to meet/exceed individual performance metrics, while maintaining healthy competition among other team membersJob Tasks: Identifies and qualifies opportunities for language services within an 8-12 state region, supporting 2 sales partners.Target prospecting and sales development activity within healthcare organizations, including but not limited to acute care hospitals, physician groups, community clinics, ambulatory surgery centers, nursing facilities, home care organizations, payors, and channel partners.Key contacts include Leaders in the areas of Diversity Equity and Inclusion, Patient Access, and Language Services as well as Chief Nursing Officers.Minimum Education/Certifications: Bachelor's Degree or equivalent experience preferred.Preferred Experience2-3 years of sales experience.Healthcare industry experience.Experience working in a production/goal/incentive environment.Proficiency with Microsoft Office programs and CRM (e.g. Salesforce).Experience with marketing automation tools.Our Core ValuesRespect • Passion • Continuous Improvement • Trust • Customer Focus • InnovationAt AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.Pay Rate$24.50 - $30.50 HourlyFinal pay rate is dependent on experience, training, education, and location.This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
(USA) Patient Access Representative - WM Health
Walmart, Dallas
What you'll do atPosition Summary...What you'll do...Walmart, the Fortune #1 Company and the nation's largest private employer, is helping people save money and live better, healthier lives. We strive to be a center of wellbeing in the communities we serve, and we have a unique opportunity to provide access to affordable healthcare to millions of people. We need passionate healthcare professionals to help us achieve our mission. You'll make an impact as you:Provide administrative support to the Center by utilizing electronic medical record and practice management systems to complete administrative tasks (for example, patient registration and intake, scheduling follow up appointments with patients, payment transactions); processing patient referrals to specialists; processing insurance information; verifying patient insurance eligibility; collecting appropriate insurance copayment amounts; and monitoring inventory of office supplies and materials.Ensure compliance and customer service by maintaining patient, employee, and computer data confidentiality; participating in quality improvement initiatives, and quality management programs; assisting in the development and promotion of clinical practice (for example, patient outreach within the store and employer at sites, clinical education, local community outreach events); helping patients complete customer experience surveys and addressing patient questions about Center services and offerings.Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.Lead and participate in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.Demonstrate, promote, and support compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.About Walmart Health Walmart is committed to making health care more affordable and accessible for customers in the communities we serve. To expand on this commitment, we launched Walmart Health to provide affordable, transparent pricing for key health center services for local customers, regardless of insurance status. The customer is at the heart of all we do. We are focused on the needs of the patient and customer. We are partnering with several on-the-ground health providers to be a first-of-its-kind health center to deliver primary and urgent care, labs, x-ray and diagnostics, counseling, dental, optical and hearing services all in one facility. #LI-GH1Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 1 year's experience in customer service, sales pitches and communications, health and wellness checkout roles, greeting patients, or related field. •High school diploma/GED.Strong administrative and organizational skills.Excellent communication and interpersonal skills.Proficiency in Microsoft Office and data entry systems.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Experience in a clerical position preferred., Front desk clinic operations and/or health and wellness checkout roles, Knowledge of medical terminology and insurance plans is beneficial.Primary Location...200 SHORT BLVD, DALLAS, TX 75232-0000, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
(USA) Patient Access Representative - WM Health
Walmart, Dallas
What you'll do atPosition Summary...What you'll do...Walmart, the Fortune #1 Company and the nation's largest private employer, is helping people save money and live better, healthier lives. We strive to be a center of wellbeing in the communities we serve, and we have a unique opportunity to provide access to affordable healthcare to millions of people. We need passionate healthcare professionals to help us achieve our mission. You'll make an impact as you:Provide administrative support to the Center by utilizing electronic medical record and practice management systems to complete administrative tasks (for example, patient registration and intake, scheduling follow up appointments with patients, payment transactions); processing patient referrals to specialists; processing insurance information; verifying patient insurance eligibility; collecting appropriate insurance copayment amounts; and monitoring inventory of office supplies and materials.Ensure compliance and customer service by maintaining patient, employee, and computer data confidentiality; participating in quality improvement initiatives, and quality management programs; assisting in the development and promotion of clinical practice (for example, patient outreach within the store and employer at sites, clinical education, local community outreach events); helping patients complete customer experience surveys and addressing patient questions about Center services and offerings.Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.Lead and participate in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.Demonstrate, promote, and support compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.About Walmart Health Walmart is committed to making health care more affordable and accessible for customers in the communities we serve. To expand on this commitment, we launched Walmart Health to provide affordable, transparent pricing for key health center services for local customers, regardless of insurance status. The customer is at the heart of all we do. We are focused on the needs of the patient and customer. We are partnering with several on-the-ground health providers to be a first-of-its-kind health center to deliver primary and urgent care, labs, x-ray and diagnostics, counseling, dental, optical and hearing services all in one facility. #LI-GH1Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 1 year's experience in customer service, sales pitches and communications, health and wellness checkout roles, greeting patients, or related field. •High school diploma/GED.Strong administrative and organizational skills.Excellent communication and interpersonal skills.Proficiency in Microsoft Office and data entry systems.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Experience in a clerical position preferred., Front desk clinic operations and/or health and wellness checkout roles, Knowledge of medical terminology and insurance plans is beneficial.Primary Location...4122 LBJ FREEWAY, DALLAS, TX 75244-5703, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
(USA) Patient Access Representative - WM Health
Walmart, Dallas
What you'll do atPosition Summary...What you'll do...Walmart, the Fortune #1 Company and the nation's largest private employer, is helping people save money and live better, healthier lives. We strive to be a center of wellbeing in the communities we serve, and we have a unique opportunity to provide access to affordable healthcare to millions of people. We need passionate healthcare professionals to help us achieve our mission. You'll make an impact as you:Provide administrative support to the Center by utilizing electronic medical record and practice management systems to complete administrative tasks (for example, patient registration and intake, scheduling follow up appointments with patients, payment transactions); processing patient referrals to specialists; processing insurance information; verifying patient insurance eligibility; collecting appropriate insurance copayment amounts; and monitoring inventory of office supplies and materials.Ensure compliance and customer service by maintaining patient, employee, and computer data confidentiality; participating in quality improvement initiatives, and quality management programs; assisting in the development and promotion of clinical practice (for example, patient outreach within the store and employer at sites, clinical education, local community outreach events); helping patients complete customer experience surveys and addressing patient questions about Center services and offerings.Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.Lead and participate in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.Demonstrate, promote, and support compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.About Walmart Health Walmart is committed to making health care more affordable and accessible for customers in the communities we serve. To expand on this commitment, we launched Walmart Health to provide affordable, transparent pricing for key health center services for local customers, regardless of insurance status. The customer is at the heart of all we do. We are focused on the needs of the patient and customer. We are partnering with several on-the-ground health providers to be a first-of-its-kind health center to deliver primary and urgent care, labs, x-ray and diagnostics, counseling, dental, optical and hearing services all in one facility. #LI-GH1Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 1 year's experience in customer service, sales pitches and communications, health and wellness checkout roles, greeting patients, or related field. •High school diploma/GED.Strong administrative and organizational skills.Excellent communication and interpersonal skills.Proficiency in Microsoft Office and data entry systems.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Experience in a clerical position preferred., Front desk clinic operations and/or health and wellness checkout roles, Knowledge of medical terminology and insurance plans is beneficial.Primary Location...3615 MARIETTA HWY, DALLAS, GA 30157-9472, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Assoc Field Inventory Analyst- Dallas/Fort Worth
Medtronic, Dallas
Careers that Change LivesWe seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.A Day in the LifeThis field-based role is responsible for the execution of US Cardiac Rhythm Management (CRM) field inventory strategies and initiatives to achieve Service, Inventory, Scrap, Obsolescence, Gains and Losses (SOGL) and Freight goals. This position acts as a district liaison for inventory topics between field-based employees (Sales Reps, Clinical Specialist, District Managers)/ Customers and the internal team (Global Supply Chain, Distribution, Customer Care, Marketing, Logistics, and IT) while reporting directly into the US CRM Field Inventory Analyst organization.This individual must be analytical, results oriented and highly organized with the ability to multi-task and have a readiness to adapt to changing field and departmental needs. The field inventory team will receive cross-training for the cardiovascular clinical specialist role and can transition to this cardiovascular clinical role as part of the standard career path.Responsibilities may include the following and other duties may be assigned.Field Inventory Management Daily engagement with multiple internal and external business partners to coordinate inventory strategies. Supports inventory repositioning for emergent case needs, filling order from field, short date management, stagnant inventory management, cycle count completion and correction of inventory accuracy issues. Partner with field-based District Service Managers, Clinicals Specialist, Sales Reps and District Managers to ensure the right product is the right place at the right time helping to execute the perfect patient and customer experience through daily coverage logistics. Coordinate and execute Phase-In and Phase-Out activities for product launches including coordinating with other Medtronic employees on collection and accessing accounts/hospitals to place and remove inventory while ensuring support documents are accurate. Mobilizing inventory for supply constraints within the assigned district. Collaborate with internal team of Customer Care Supply Chain Analyst and Field Inventory Program Managers to accelerate shared business objectives focused on mobilizing inventory. Build credibility, trust, and respect from internal and external customers. Looks for win-win solutions to meet BU needs while also driving the Field Inventory strategies. Reviews and analyzes data and proactively elevates issues; partners with stakeholders to drive action appropriately. Takes initiative by not only identifying opportunities/issues but also developing business cases and alternatives. Communicate and facilitate the execution of inventory management initiatives with sales teams. Account Consignment Inventory Management Proactively monitor and maintain inventory levels at customer accounts. Conduct cycle counts of inventory at customer accounts as needed. Ensure expired and short-dated units are identified, segregated, returned, and swapped out for longer-dated units in alignment with internal process and procedure. Assist with resolving discrepant inventory levels at customer accounts. Educate customers on inventory management requirements including care and handling, inventory level maintenance, Use-by-Date reviews, order placement, returns, swap-outs, and other processes as required. Maintain effective relationships with Customer Care Supply Chain and Customer service operations to insure effective fulfillment of customer orders. Assist sales field with obtaining signed Consignment Agreements (CA) and Inventory Schedules (IS). Other Job Duties Provides regular on-call support for evenings and weekends when critical business needs arise. Remote position that travels locally regularly including additional overnight or occasional flight travel. Understands and adheres to FDA Regulations, quality and training requirements, SOPs, and Work Instructions-continually looking for opportunities to improve quality. Stay current on internal training requirements and product knowledge. Proactively proposes ideas for process improvement and takes action to drive completion. Meets deadlines and drives results; proactively communicates and resets expectations when timeline is not achievable. Able to work flexible schedule as business needs dictate. Additional Information This position will support the Dallas/Fort Worth, Texas territory. The ideal candidate would reside near Dallas/Fort Worth, Texas to successfully support this district. This role is 100% field-based, and candidates will be travelling locally for the majority of job duties. Candidates must be able to support overnight/long distance travel to Dallas/Fort Worth, Texas district when required (25-50%) Must have valid driver's license with clean record and subject to regular driver's license review for compliance purposes. Must Have: Minimum Requirements Bachelors degree required 0 years of experience required Nice to Have High aptitude for problem solving and troubleshooting. Excellent communication, interpersonal and customer service skills Experience with inventory management within supply chain or distribution environment Self-motivated; can work with minimal supervision remotely traveling to key customers. Ability to participate in numerous tasks and work multiple projects in a fast-paced environment. Systems knowledge: Microsoft Excel, PowerPoint, Word, Visio, Salesforce, mStar Ability to travel overnight on short notice as needed. Interest and desire to grow into a clinical field-based role such as Clinical Specialist, Sales Rep, Field Inventory Analyst Manager, District Service Manager or District Sales Manager Preferred to have Six Sigma Yellow, Green or Black Belt Certification Preferred to have APICS CPIM/CSCP Certification Strong analytical and problem-solving skills Demonstrated negotiation/influence management skills--positively resolving conflict. Demonstrated ability to communicate effectively and professionally (written and verbal) Strong organizational and multi-tasking skills; Highly flexible to changing business needs. Proven ability to produce consistent, detail oriented, high-quality work. Ability to make sound decisions and drive action independently. Ability to execute logically, calmly and efficiently in a chaotic and stressful environment. Strong knowledge and understanding of supply chain-related regulatory requirements and ability to assess current procedures and resolve gaps. Experience working in a regulated environment--ideally the medical device industry. Proactively drives results. About MedtronicTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.Physical Job RequirementsThe physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) here .The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
U.S. Congresses & Events Manager
Galderma Laboratories, Dallas
With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.Title: Manager, U.S. Congresses & EventsLocation: Remote but must work EST or CST hoursThe Manager will support the Consumer, Prescription and Aesthetic businesses in the U.S. by creating and implementing product advocacy solutions for domestic and, at times, international congresses and associated professional events. The Manager will design, pre-plan, and execute high-level Aesthetic, Prescription, and Consumer national and local medical congress and society meetings and events. The Manager will work with the Exhibit Manager to design exhibit booths and displays for all commercial activity according to U.S. and global brand positioning. The Manager has oversight of Cvent data and the Operations Specialist. The Manager will report to the Director, U.S. Congresses & Events.Key Responsibilities:Develops the U.S. Aesthetics, Prescription, and Consumer Congress & Event Calendar and overall meeting strategy in coordination with Director, in collaboration with representatives from Marketing, Sales, and Medical Affairs in North America.Partners with Marketing and Sales teams to design and implement activities at U.S. congresses to further enhance Galderma's reputation and build brand awareness.Manages logistics, brand strategy, faculty communications, and all facets of pre-planning, communication, on-site preparation and execution of symposia and other special education events for HCP customers.Communicates effectively with internal stakeholders, including formal presentations, to ensure critical messages are delivered succinctly, confidently, and credibly for complete buy-in from a variety of audiences.Fosters excellence of current brand portfolios, analyzes competition in emerging therapeutic markets, and builds advocates amongst the HCP specialty communities' general population (e.g. dermatology, aesthetics, plastic surgery).Builds strong relationships with external vendors, association/organization partners, and various faculty in dermatology, plastic surgery, and other sub-specialties to reinforce Galderma's standing in the industry and uphold the company's favorable reputation. Serves as company representative with these populations in support of specific meetings as well as ongoing relationship management.Negotiates Galderma's financial contributions for promotional activities, to include sponsorships, exhibit fees, additional marketing activities, and Share of Voice (SOV) at congresses.Prepares, manages, and reconciles both comprehensive and line item event budgets (and any affiliated budgets and financials for contributing SIGs) through the life cycle of each event. Management includes cost savings, cost avoidance, and negotiation for economies of scale where applicable. Supervises junior staff member directly responsible for executing Tier 4 meetings and those supported by online ordering capabilities.Other duties as assigned.Preferred Skills and Qualifications:Bachelor's degree from a four-year college or university is required. CMP preferred.Knowledgeable of current compliance standards and legal aspects of events planning as it relates to state and federal laws.3+ yrs Pharma Event Management experience20% travel maximumWhat we offer in returnYou will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.Next StepsIf your profile is a match, we will invite you for a first virtual conversation with the recruiter.The next step is a virtual conversation with the hiring managerThe final step is a panel conversation with the extended teamOur people make a differenceAt Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.Employer's Rights:This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Senior Sales Training Manager, Immunology
Galderma Laboratories, Dallas
With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.Job Title: Senior Sales Training Manager, ImmunologyLocation: Remote USJob Description The Sales Training Manager establishes, implements, and directs all internal Sales, Sales Management and Home Office Management training programs to ensure maximum organizational effectiveness.Key Responsibilities Create, develop, and implement all Basic Training, New Hire Training, Advanced Training, and Train the Trainer classes across all divisions.Collaborate with various departments such as Field Sales, Sales Management, Trade, Human Resources, Marketing and Medical to provide balanced and integrated sales training programs.Ensure current and effective training programs for sales representatives by remaining informed of new training methods, techniques of competitors, and pending introduction of new company products.Coach, prepare evaluations, and deliver feedback at the conclusion of training classes. Coach and prepare Trainers and/or Regional Sales Managers that assist during training classes.Assist with the development of Senior Account Managers and Account Managers.Assist with the development, training, and evaluation of new hire onboarding developmental plans.Organize and manage new hire training.Collaborate closely with Sales, Marketing and Medical to develop and implement P.O.A. materials, messaging and workshops.Collaborate with Sales Management to conduct field rides for the purpose of developing Sales Representatives.Develop and lead Virtual and Instructor led training (VILT/ILT) in multiple digital platformsWork with external vendors to identify and implement new technologies within the training environmentCreate, manage, and assign learning curriculum in the LMS environmentOther duties as assigned.Skills & Qualifications Bachelor's degree in Business, Education, Psychology, or a related fieldFive or more years of previous Sales Training Manager, Corporate Training Manager, or related experience within a corporate environment requiredPharma or medical device industry experience required. Previous pharma or medical device sales experience required (i.e. Sales Rep, Territory Manager, etc.) Galderma-specific experience may be considered in lieu of related experience Previous pharma or medical device sales experience required (i.e. Sales Rep, Territory Manager, etc.) Strong record of documented success; such as (but not limited to) career progression, performance reviews, and/or increased responsibilitiesMust be proficient in MS Office; especially Word, Excel and PowerPoint; experience working with sales tracking and reporting software Must be able to demonstrate excellent presentation platform skillsAbility to demonstrate leadership abilities (i.e. team lead, project lead, and/or people management)Ability to demonstrate high level of Passion for Purpose, Accountability, Collaboration, and External FocusAbility to work in a cross functional team environmentWhat we offer in returnYou will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.Next Steps If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter.The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended teamOur people make a differenceAt Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.Employer's Rights:This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Customer Service Expert
Galderma Laboratories, Dallas
With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.Title: Customer Service ExpertLocation: Dallas, TX (3 days a week in office)This role is responsible for the oversight of our Order to Cash (O2C) processes for our Prescription business. Partner with 3PL Distribution to maximize customer service levels and optimize cost to serve. This role is responsible to provide high quality of service to our Specialty Pharmacies and Specialty Distributors, while adopting Galderma best in class processes, and Customer excellence. Success in this role will rely heavily on the ability to establish, develop, and maintain successful business relationships with our Internal Galderma stakeholders & and vendor to positively contribute to customer strategy and drive best in class supply chain performance.Key Responsibilities:Customer Management:• When relevant is responsible to provide high quality of service to key customers (Specialty Pharmacies & Distributors), while ensuring their ordering standards follow contractual agreements.• Accesses and maintains information regarding service and customer satisfaction levels; takes corrective actions to resolve issues impacting order and credit flow• Leverage analytics/metrics to support decision-making process and enable root cause counter measures to improve customer experience.• Coordinate with 3PL vendor & Galderma Stakeholders to ensure the right creation and maintenance of Customer data is performed Lead continuous improvement on processes & tools, projects and change management, as well as driving - closely with IT - system/tools improvements from quotes, order entryand management to post order and claims management.Order & Fulfilment:• Oversight and point of escalation with Galderma 3PL vendor on prescribed order to cash process including customer allocations, , pricing errors, order blocks, and returns.• Coordinate with the customer and liaise with internal teams where an order must be changed or cancelled• Responsible for monthly review of KPI and SLA performance of O2C processes, corrective action plan, and business escalation where applicableDispute & Deduction Management• Monitor vendor performance and KPI metrics monthly and risk mitigation plans• Assist Dispute Management team with 3PL vendor if needed to process claims and deductions• Notify customer for rejected rebate requests, trade spends, deductions/chargebacks or claimsSystems Management:• Maintains all customer information including customer specific processes and price lists; responsible for ensuring all aspects of the customer setup, including Oracle customer maintenance• When relevant: understand and correct interface issues. Embedded Interface Management (eg. EDI, ERP, or LSP system)• Other duties as assignedSkills and Qualifications:• High school diploma or GED is required.• Bachelor's degree from a four-year college or university preferred• Five (5) or more years related operational experience in customer relations working for or with a customer in a collaborative environment• Full understanding of customer order to cash processes• Skillful in claims, returns and order management with good judgment and decision-making skills.• Proven ability to implement process improvements• Proficient with MS Office including Word, Excel, and Outlook.• Proficient with Business Intelligence reporting tools• Knowledge of general accounting practices and principles• Excellent written and verbal communication skills• Strong analytical and organization skills• Ability to function in a team-oriented environment• Proficiency in system support to enable good decisions and responsiveness to customers• Knowledge of laws and regulation regarding pharmacy and prescription distributionWhat we offer in returnYou will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.Next StepsIf your profile is a match, we will invite you for a first virtual conversation with the recruiter.The next step is a virtual conversation with the hiring managerThe final step is a panel conversation with the extended teamAt Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.Employer's Rights:This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Market Development Representative, ENT - Dallas/ Ft Worth, TX
Medtronic, Dallas
Careers that Change Lives Bring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value - and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.Join us for a career in sales that changes lives.The Ear, Nose, and Throat Operating Unit is a global leader and trusted partner for innovative ENT solutions that improve patient access, outcomes, and customer satisfaction. We partner with the ENT community to understand the needs of customers and patients, delivering solutions that improve lives as we embody a culture of accountability and trust. Over the past 20 years, we have become the global market leader in three key segments - image-guided surgery, intraoperative nerve monitoring, and powered surgical instruments. We continue to launch valuable ENT solutions in these areas as well as tissue health and balloon sinus dilation.Click here to learn more about products. A DAY IN THE LIFE: The Market Development Representative is responsible for case support and selling activities. This role reports to the local district manager but has a dotted line to 1-3 area sales managers where accounts have multiple team members. The majority of time is spent maintaining established customer relationships and expanding utilization of current and adjacent products in the ENT portfolio.Responsibilities may include the following and other duties may be assigned. Responsible for developing, building, and strengthening long-term relationships with stakeholders including surgeons, nurses, administrators and key opinion leaders. Responsible for pursuing leads, assessing needs and providing product support and services to maximize the benefits derived from Medtronic's ENT products and/or services. Provides technical support during cases and informs the clinician of patient treatment options. Promotes education of the company's products and/or services. Conducts and/or evaluates market research including customers and competitors' activities. Develops and/or implements market development plans/strategies and changes as needed. Assesses customer needs and feedback regarding new products and/or modifications to existing products and communicates to internal stakeholders including R&D, Operations and Marketing. Establishes effective relationships and collaborates with other departments (Marketing, Finance, HR, Sales Training, etc.) to address key business issues and opportunities. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.To learn more about Inclusion & Diversity at Medtronic Click Here Must Have: Minimum Requirements To be considered for this role, please ensure these minimum requirements are evident on your resume. A Bachelor's degree Nice to Have 2 Years of sales or clinical experience Operating Room Experience Relationships within the ENT space Preference will be given to local qualified candidates and candidates with Medtronic experience. About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future. Physical Job Requirements Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation. Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts. Ability to work efficiently and autonomously with little direction when outside of clinical events. Ability to attend national meetings, district meetings and other training as requested. Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room. Ability to lift up to 40 pounds. Ability to sitting, standing, and/or walking for 8+ hours per day. Ability to bend/stoop, squat and balance frequently. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer. Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here .The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).