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Customer Service Salary in Dallas, TX

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Customer Service Remote
Heiden Travelverse, Dallas, TX, US
We are looking for individuals that love travel, plan their own/others vacations. Our host agency has been in business 70 years this year and we work with a lot of major vendors.Why choose us? We believe in people over profit, family always comes first and we believe in the WEmovement and people over profit.Certification and Training is provided, 1099 Opportunity.Preferred Skills but we can train:Customer ServiceAttention to detailAbility to work under pressure, quickly and accuratelyMotivation to succeedTime ManagementResponsibilities:Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, tickets/events)Maintain relationships with travel partners and vendorsWork well in a group/team settingVerbal and CommunicationMotivationSelf-DisciplineLeadershipRequirements:Must have a smartphone with reliable internet accessLaptop or desktop computer (highly recommend, however, not required) with reliable internet accessMust be at least 18 years of ageIf you have previously applied, please email us to the email we have contacted you before/or check your email for Correspondence from us.
Customer Service Specialist (PBX) - Hilton Anatole
Hilton Global, Dallas
Hilton Anatole is looking for FULL-TIME Customer Service Specialists to join their team!The role is currently starting at $16.00 per hourplus upsell commission.Spanning 45 lush acres north of downtown Dallas, this AAA 4-Diamond property is an icon in the vibrant Design District boasting over 1,600 rooms, 600,000 square feet of banquet space, and 6 food and beverage outlets - 3 restaurants, a marketplace,in-room dining and a seasonal water park. The ideal candidate has full availability for the AM and PM shifts, a minimum of 1 year in customer service, and a great personality for the front desk!For more information on the property, please visit: Hilton Anatole Hotel in Dallas TX Hilton Anatole (@hiltonanatole) • Instagram Here are some perks you can enjoy when joining our team: Access to your pay when you need it through DailyPay Career Growth & Development The Go Hilton travel discount program Competitive wellness benefits Team Member Resource Group Recognition and rewards programs And so much more What will I be doing?As a Customer Service Specialist (PBX Operator), you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner Provide information and demonstrate knowledge of all hotel facilities and services Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc. What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Customer Service Support Agent
Desire Go Travel, Dallas, TX, US
We are looking for a Customer Service Associate. The ideal candidate for this position is someone who has the drive to succeed and is passionate about the Sales industry. This individual should be able to create lasting relationships with clients and have superior listening and communication skills.The ideal candidate will be responsible for learning about customers' needs and being an active part of the sales process. Associates will be responsible for selling products, seek out and engage customer prospects.ROLES & RESPONSIBILITYPresent, promote and sell products using proven sales techniques to prospective customer.Ability to interact, communicate and negotiate effectively.Address customer inquiries in a positive, friendly manner.Collaborate with other departments to develop workable business solutions to customer satisfaction issues.A high school diploma or GED equivalently.Excellent interpersonal communication skills.Previous experience in customer service or hospitality also a plus, but not required.Skills Self-Motivated Internet savvy- Must know how to use the internet Communication SkillsBenefitsFlexible scheduleSupport team- we have a support team to help you grow in the companyDaily Training Available.Agents PerksTips & Bonus PayGenerous commissions and incredible business opportunity!
Customer Service Representative / Call Center Representative
Senske Services, Dallas
Are you a person who likes to solve problems and help others when they need it? Do you have strong relationship building skills and connect easily with others? If so, we are looking for talented people like you to join our team!Customer Service Representatives are an important member of our Contact Center team - they provide a positive customer experience and are the vital human connection to our business services. Team members support the Senske business by receiving calls to resolve basic and routine customer concerns in a timely, professional manner. They are problem solvers with good negotiation skills who are self-driven, motivated to meet goals and achieve the highest level of customer satisfaction.A successful team member displays strong communication skills when resolving product/service issues by actively listening, clarifying the customer's concern, determining the cause of the problem, advising on the best solution, and expediting the correction or adjustment to the service. Customer Service Reps take ownership of customer concerns and provide timely follow-up to ensure the success of the resolution.At Senske, we create an environment where you're empowered to do what you do best every day by providing opportunities for ongoing development and growth. You will receive guidance and plenty of support from our talented, super-smart colleagues and leadership team. By joining the Senske crew, you will be part of a supportive team with a passion for best-in-class customer service.If you enjoy connecting with customers to provide topnotch support and the role it plays in making a customer-centric team successful, we encourage you to apply today! Come have fun working for Senske and earning great pay along the way!Starting Wage range is $16 - $18 per hour. This is a hourly, non-exempt position. This position is based full-time in our office in Dallas, TX.The Perks:Competitive hourly pay - Life is expensive! We believe in paying well.Your job is safe with us. We are a fast-growing company, which means you will have opportunities to advance your career - we promote from within!Do you want to work with your friend? We offer a referral bonus!Affordable health care packages that include medical, dental, vision and life insurance.Company paid short term disability and paid life insurance401K with Employer Match, 9 Company Paid Holidays, Paid Vacation (accrue up to 1 week of paid vacation your first year), Paid Sick LeaveFun team celebrations year-round!Ability to earn a flexible schedule based on performance!Must Haves:High school diploma or the equivalent.1-2 years of experience in customer support role.Friendly and dedicated to great customer service.Ability to pass a pre-employment background screening and drug test (THC excluded).Ability to prioritize, multi-task, work independently and as part of a team.Must have the ability to work outside of normal scheduled hours, as needed to support the business needs.Encourage a positive team atmosphere & willingness to help others!
Customer Service Representative ( remote)
PATH ARC, Dallas
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)
Customer Service ( Remote )
PATH ARC, Dallas
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)
Customer Service Representative
Motion Industries, Dallas
Dallas, TX, USAFull time2024-04-11R24_0000009125SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIES:• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.• Orders items to ensure appropriate inventory levels are maintained for customers.• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.• Determines the most cost effective shipping method for customer orders.• Partners with Account Representatives to ensure customer satisfaction.• Expedites backorders. May pull inventory and prepare order for shipment to customer.• May handle customer returns.• Performs other duties as assigned.EDUCATION & EXPERIENCE:Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.KNOWLEDGE, SKILLS, ABILITIES:• Reliability, organization, and attention to detail required.• Strong communication skills including written, verbal, and listening.• Ability to multi-task and time management skills required.• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.• Product knowledge is preferred.COMPANY INFORMATION:Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI239482664
Customer Service Representative
NESC Staffing, Dallas
POSITION: Customer ServicePay range 40-50K annuallyREPORTS TO: Customer Service ManagerHOURS: 7 am - 4 pmJOB SUMMARY and KEY OBJECTIVESThe Customer Service Representative will interact with the PDCC customers by addressing inquiries and resolving complaintsKEY RESPONSIBILITIES and TASKS• Interacts with customers via telephone, email, or in-person to provide support and information on products or services.• Collects and enters orders for new or additional products or services.• Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned sales representative or other appropriate staff.• Ensures that appropriate actions are taken to resolve customers' problems and concerns.• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.• Prepares reports by collecting and analyzing customer information.• Backup A/R - assures that daily invoicing is done timely and accurately.PREFERRED QUALIFICATION and EDUCATION• High School education or equivalent• Excellent communication skills including active listening.• Service-oriented and able to resolve customer grievances.• Proficient computer skills with the ability to learn new software.Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company
Customer Service Agent
Alfasigma, Dallas
The Customer Service Agent (PSR) supports Brand Direct Health’s patients by providing exceptional customer service resulting in successful interactions with patients and prescribers. Key Responsibilities: Achieves daily inbound and outbound call requirement based on team’s expectation Responds to Inbound & Outbound calls in accordance with company standards – courteously and professionally. Asks appropriate questions and listen actively while documenting required information in computer systems. Establishes rapport and builds trust while assisting patients. Identifies patient’s needs quickly and accurately Uses services and available resources to convert inquiry calls to new customers Escalates issues as necessary Meets dialogue requirements according to Quality Assurance guidelines Demonstrates regular and reliable attendance Experience & Qualifications: High School diploma or equivalent required 1-2 years of customer service and sales experience preferred (such as personal banking, real estate or a combination of retail sales, restaurant, and other business experience) 1-3 years of call center experience preferred, preferably in service/sales-oriented environment Bi-lingual in Spanish desired. Healthcare or pharmacy experience desirable. Evident work ethic: ability to prioritize tasks, meet deadlines and work independently in a fast-paced remote environment. Able to work under pressure Excellent organizational, time management, and problem-solving skills Excellent written, verbal and interpersonal communication skills Familiarity with computer and Window PC applications, which includes the ability to navigate and learn new and complex computer system applications. Proficient with Microsoft Office Suite (intermediate Word, Excel, Power Point, and Outlook) Business process, problem identification, analysis and resolution management skills WHO WE ARE: Alfasigma USA is the local affiliate of the Italian based pharmaceutical company, Alfasigma. Alfasigma is a leading Italian pharmaceutical company focused on prescription drugs, over-the counter (OTC) and nutraceutical products and has a presence in 90 countries. Alfasigma USA’s main goals are to improve the health and quality of life of patients by finding solutions to treat specific patient populations, expand our existing portfolio and bring new products into the US market. We strive to be a strong healthy company in a strong healthy world. Alfasigma USA is headquartered in Bedminster, NJ. with a manufacturing plant in Shreveport, LA., a remote mail order pharmacy call center and an established national salesforce. Alfasigma USA, Inc. and its subsidiary, Brand Direct Health, L.L.C. (collectively the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, religious creed, religious observance, color, age, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, ancestry, marital status, medical condition as defined by state law (cancer and genetic characteristics), disability, military service, military and veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please email Human Resources at [email protected] if you need assistance completing any forms or to otherwise participate in the application process.
Customer Service Representative - 1st Shift
GXO Warehouse Company, Inc., Dallas
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.1st Shift, Monday - Friday, 7:00am - 3:30pmWe believe providing superior support and solutions for our customers drives our success, and we want to put you behind the wheel. As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling customer orders. If you're excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with GXO.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.What you'll do on a typical day:Coordinate workload allocation among warehouse workers, material handlers and driversPrepare work orders; troubleshoot orders and resolve discrepancies as neededAssign and release orders sent for loading and unloadingAllocate and research inventory for ordersEnter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)Maintain and generate required reportsProcess, audit and file various documentation What you need to succeed at GXO:At a minimum, you'll need:Proficiency in Microsoft Office Ability to communicate effectively with carriers, customers, employees and management Proven ability to multitask and prioritize workload in a fast-paced environmentIt'd be great if you also have:High school diploma or equivalent Availability to work a flexible schedule when needed1 year of customer service experience 6 months of experience in a warehouse settingWe engineer faster, smarter, leaner supply chains.GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.