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Restaurant Worker Salary in Chicago, IL

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Restaurant Server - Part Time
Sonesta Hotels International Corporation, Chicago
Job Description Summary The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel. The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service.Job DescriptionWork Environment Must be able work in a fast-paced environment. Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.Physical DemandsMust be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Frequent bending, kneeling and reaching.Ability to stand during entire shift.Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (AM and PM Shifts).Education and ExperienceTwo years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment.High school diploma or General Education Degree (GED) preferred.Principle duties and responsibilities (Essential Functions) include: Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests' questions and requests.Demonstrate complete knowledge of the food and beverage menu.Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.Periodically check-in with tables to ensure guests' expectations are being met and exceeded.Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.Complete all closing duties and reports as assigned.Adhere to established safety and sanitation guidelines.Adhere to uniform and grooming standards.Perform other duties or projects as requested by management.Qualifications and Skills Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.Excellent organizational skills and attention to detail.Able to work quickly without compromising quality.Ability to work with minimal supervision and maintain a high level of performance.Must be able to stand and exert fast-paced mobility for entire shift.Ability to work cohesively with co-workers as part of a team.Food handlers and TIPS certificates required.Previous front facing guest service experience required.Must read, write and speak the English language fluently.Experience with computerized cash registers preferred. Additional Job Information/Anticipated Pay Range Go Beyond @SonestaHotels WHO WE AREWe are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality .We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
FOH Manager
Fifty/50 Management Group Inc, Chicago
The Fifty/50 Restaurant Group is currently hiring Front of House Managers. Candidates will be responsible for assisting the General Manager and Assistant General Manager with the overall operation of a single restaurant. Work with the General Manager and Executive Chef in setting the direction of the business in day-to-day operations as well as collaborating to grow the business, drive sales and manage costs. Must have the ability to run a smooth and efficient shift. Essential Functions (Other duties will be assigned as needed): Interact with, direct and supervise Employees on a daily basis in a fair and dignified mannerAssist with the interviewing, hiring, training, development and retention of qualified EmployeesPromote teamwork among co-workers and EmployeesBe hands on with all Front of House and Back of House teammates to ensure smooth and efficient serviceAuthorize and control comps/voids for all service personnelFollow up with Employees and co-workers to ensure completion of assigned projectsIdentify, address and document individual Employee performance problems according to standard operating procedure Discipline and/or terminate as necessary according to The Fifty/50 Restaurant Group proceduresAssign Employee workstationsUphold applicable policies and requirements of employment lawsBecome proficient in all job functions of both Front of House and Back of House EmployeesOrganize and conduct periodic informational seminars for EmployeesHave a thorough understanding of and and uphold policies and procedures from The Fifty/50 Restaurant Group Employee Handbook, Employee benefits and company philosophiesAssist with scheduling, conducting and documenting of Employee reviews according to standard operating procedureComplete projects as assigned in a timely mannerPerform varied duties to ensure proper restaurant operation according to standard operating procedureCreate atmosphere including lighting, music and temperature levelsAddress Guest needs effectively and courteously on an as needed basisUse tact and good judgment when dealing with Guests responding to their needs with patience and courtesy
Server - Seasonal PT
Davidson Hospitality Group, Chicago
Property DescriptionHotel Zachary at Gallagher Way, located in the iconic Wrigleyville neighborhood of Chicago, is seeking passionate and dedicated individuals to join our team. As a luxurious boutique hotel, we offer a unique and immersive experience for both guests and team members. With our prime location steps away from Wrigley Field, home of the Chicago Cubs, and the vibrant Gallagher Way entertainment district, Hotel Zachary is a hub of excitement and energy. Our team is committed to delivering exceptional service and creating memorable moments for our guests. As an employee, you will have the opportunity to work in a fast-paced, dynamic environment where you can grow your skills and advance your career. Join us at Hotel Zachary and be part of our team's commitment to excellence in hospitality. Apply now to be a part of our thriving team!OverviewAre you a passionate and customer-focused individual with a love for hospitality? Join our team as a Server and be an integral part of creating exceptional dining experiences for our guests. With high energy and enthusiasm, you will have the opportunity to showcase your interpersonal skills and provide outstanding service that leaves a lasting impression. From recommending delectable menu items to ensuring a seamless dining journey, you will play a vital role in delivering an unforgettable culinary experience. As part of our dedicated team, you will thrive in a fast-paced environment and have the chance to build meaningful connections with our guests. If you have a genuine passion for hospitality, impeccable attention to detail, and a knack for creating memorable moments, this is your chance to shine in a rewarding and dynamic role!Responsibilities:Greet guests with a warm and friendly demeanor, ensuring a positive first impression.Guide guests through the menu, providing recommendations and answering any questions.Take accurate food and beverage orders and relay them to the kitchen and bar.Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards.Anticipate guest needs and provide personalized service to enhance their dining experience.Clear tables and maintain a clean and organized dining area.Process guest payments and handle cash transactions accurately.Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery.Join our dynamic team of hospitality professionals as a Server and be part of creating unforgettable dining experiences that keep our guests coming back for more. Apply now to embark on a rewarding journey where your dedication, enthusiasm, and service excellence will be celebrated and recognized!QualificationsFood/Beverage Service Worker Permit, where applicableHigh school diploma or equivalent requiredSix months to one year serving experience preferredExcellent communication skills and ability to work in a team environmentRead, write and speak English fluentlyStrong attention to detail and ability to multitaskAbility to work flexible hours including weekends and holidaysKnowledge of food and beverage service standardsAbility to stand for long periods of time Meet minimum age requirement of jurisdiction BenefitsDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.Three Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays). 401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Banquet Captain
Davidson Hospitality Group, Chicago
Property DescriptionHotel Zachary at Gallagher Way, located in the iconic Wrigleyville neighborhood of Chicago, is seeking passionate and dedicated individuals to join our team. As a luxurious boutique hotel, we offer a unique and immersive experience for both guests and team members. With our prime location steps away from Wrigley Field, home of the Chicago Cubs, and the vibrant Gallagher Way entertainment district, Hotel Zachary is a hub of excitement and energy. Our team is committed to delivering exceptional service and creating memorable moments for our guests. As an employee, you will have the opportunity to work in a fast-paced, dynamic environment where you can grow your skills and advance your career. Join us at Hotel Zachary and be part of our team's commitment to excellence in hospitality. Apply now to be a part of our thriving team!OverviewWe are seeking a highly motivated and energetic Banquet Captain to join our team! As a Banquet Captain, you will be responsible for ensuring that all banquet events are executed flawlessly and to the highest standards. Your exceptional communication skills and attention to detail will allow you to lead and coordinate our team of banquet servers, ensuring that all guests receive an outstanding experience. With your positive attitude and enthusiasm for delivering exceptional service, you will work closely with our event planners and culinary team to ensure that every detail is perfect. If you are passionate about delivering exceptional experiences and thrive in a fast-paced environment, then we want to hear from you!QualificationsOne year banquet attendant/server experience Food/Beverage Service Worker Permit, where applicableExcellent leadership, communication, and organizational skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skills and attention to detailKnowledge of food and beverage service and catering operationsFlexibility to work evenings, weekends, and holidays as neededAbility to lift up to 50 pounds and stand for extended periods of timeBasic computer skillsValid driver's license, where applicableBenefitsDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.Three Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays). 401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Experience Design Lead
McDonald's, Chicago
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters.Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:Take a class at Hamburger UniversitySample future items in our Test KitchenUtilize the latest technology to connect with your team around the globeWe are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.Job DescriptionThe McDonald's Global Experience Design team is a key part of the Customer Experience team (MCX), which provides user-centered experiences that deliver a cohesive and significant experience for customers and restaurant team members around the world. We are seeking a versatile designer to join our Experience Design team.The position requires proven expertise in solutions with strong design work, design sensibility, and articulate storytelling. This is a hands-on role focused on both product discovery and design deliverables. The position involves participating in the entire design lifecycle - such as participating in user research and translating research data into actionable user flows, wireframes, and high-fidelity designs. This position is focused on defining the future for our enterprise products that enable and configure data for our global restaurant technology: the point of sale and kitchen technology that crew use to take orders, prepare food, and deliver it to the customer.Responsibilities:Your attention to detail is world-class, your design skills impeccable, and you love putting structure around difficult problems. You thrive on being hands-on and immersive. You look for opportunities to improve the way things work.You will ensure there is steadfast user focus throughout the entire product lifecycle process.Your design solutions are user-centric while also meeting business goals.You're comfortable navigating the ambiguity of design discovery, skillfully transforming chaos into organized and impactful design solutions."You champion ongoing improvements by considering market analysis, customer feedback, metrics, and usability findings.You will partner closely with product management and engineering teams to drive innovation and push the boundaries of what's possible.You actively drive the design review cycle and close on design requirements.You effectively lead collaboration across teams; not just gathering business requirements but support in defining them.You have experience applying Accessibility best practices (WCAG)Qualifications5+ years of experience in user centered experience design.Experience working with UX researchers and acting on the research analysis in their design work.Bachelor's degreeExperience working on point of sale or enterprise B2B SaaS-type products.Design thinker who looks holistically for solutions that span the entire customer journey.Understand and can speak to the importance of having familiarity with technical considerations needed across the various platforms we're designing for.Excellent communication and presentation skills.Passionate about learning new and emerging design trends.Additional InformationMcDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Restaurant Cook
Sonesta Hotels International Corporation, Chicago
Job Description Summary The Cook sets the tone for Sonesta's mission by always going above and beyond for our guests and coworkers. The role's primary responsibility is to prepare and produce food orders according to quality standards. The Cook shall maintain a safe work environment and follow established sanitation and safety standards.The ideal candidate has a passion for hospitality and providing exceptional guest service.Job DescriptionPrinciple duties and responsibilities (Essential Functions) include: Produce all food orders in a timely and consistent manner in accordance with established quality standards. Test food to ensure quality and consistency of all meals served.Operate all kitchen equipment in a safe and responsible manner.Handle and store food items safely and keep work area clean and sanitized.Adhere to established safety and sanitation guidelines.Adhere to uniform and grooming standards.Perform other duties or projects as requested by management.Work Environment Must be able work in a fast-paced environment.The majority of work takes place indoors.Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve hour shifts sometimes required. Additional Job Information/Anticipated Pay Range Physical DemandsMust be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Frequent bending, kneeling and reaching.Ability to stand during entire shift.Education and ExperienceRelevant experience in restaurant or hotel food preparation preferred.High school diploma or general education degree (GED) preferred.Qualifications and Skills Excellent organizational skills and attention to detail.Prioritization and time management skills.Must be able to read recipes and follow their instructions.Employ math skills to appropriately prepare items according to recipes.Ability to work with little supervision and maintain a high level of performance.Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.Track record of delivering exceptional guest or client experience.Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers.Go Beyond @SonestaHotelsWHO WE AREWe are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality .We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Director of Franchise Learning & Development
McDonald's, Chicago
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters.Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:Take a class at Hamburger UniversitySample future items in our Test KitchenUtilize the latest technology to connect with your team around the globeWe are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.Job DescriptionMcDonald's US Franchising Strategy team is aligned around a vision to make McDonald's the greatest franchising opportunity for generations to come, supported by the industry's leading franchisor. We will do this by offering the best financial outcomes and access to the leading brand, by providing the most upside potential for franchisees to achieve future growth and fulfill their personal and professional goals, by building towards the future to ensure McDonald's franchising leads the competition on performance and innovation, and by elevating and maintain our brand as the leading franchisor. Read more about US Franchising Strategyhere.We are looking for a dynamic Director - Franchisee Learning, to join our team. In this role, you will:Lead the gold standard Learning strategies for our future franchisees to elevate and maintain our brand as the leading franchisorCoach and develop a high performing team to provide elite learning experiencesEnsure a white glove experience for all candidatesLead the Franchise Academy and programs through growth with innovative and creative solutionsAlign all Learning efforts with Franchising strategies and visionUse Learning & Development, Operational, and Customer First Mindset expertise to ensure modern, relevant, and current curriculumAct as a strategic partner and collaborator across the system including with Franchising, L&D, Field Office leadership, technology, and global partnersCreate and lead Franchising learning solutions to support Field Office partnersImplement training solutions from Global Franchising and L&D partnersLead measurement and develop KPIs to track effectivenessQualificationsExtensive experience in learning & development functions with a broad focus to include forward-thinking design, development, learning systems/technology, learning measurement and operational excellence, including virtual and face to face learning experiencesExcellent coaching and mentoring skills, proven history of leading a teamExcellent ability to align and collaborate with people at all levels of an organization, from MHQ to crew to franchise owners; experience working cross-culturally with varied colleaguesStrong eye for business and insight, with the ability to translate strategic business goals into programs that thoughtfully balance the evolving priorities of the organizationExceptional project management skills on sophisticated and evolving workInnovative, growth mindset with skills to lead others through change and scale the businessBachelor's Degree required; preferred MBA, Master's Degree in HR or related fieldAdditional InformationMcDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Restaurant Server
Sonesta Hotels International Corporation, Chicago
Job Description Summary The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel. The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service.Job DescriptionWork Environment Must be able work in a fast-paced environment. Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.Physical DemandsMust be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Frequent bending, kneeling and reaching.Ability to stand during entire shift.Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (AM and PM Shifts).Education and ExperienceTwo years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment.High school diploma or General Education Degree (GED) preferred.Principle duties and responsibilities (Essential Functions) include: Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests' questions and requests.Demonstrate complete knowledge of the food and beverage menu.Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.Periodically check-in with tables to ensure guests' expectations are being met and exceeded.Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.Complete all closing duties and reports as assigned.Adhere to established safety and sanitation guidelines.Adhere to uniform and grooming standards.Perform other duties or projects as requested by management.Qualifications and Skills Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.Excellent organizational skills and attention to detail.Able to work quickly without compromising quality.Ability to work with minimal supervision and maintain a high level of performance.Must be able to stand and exert fast-paced mobility for entire shift.Ability to work cohesively with co-workers as part of a team.Food handlers and TIPS certificates required.Previous front facing guest service experience required.Must read, write and speak the English language fluently.Experience with computerized cash registers preferred. Additional Job Information/Anticipated Pay Range Go Beyond @SonestaHotels WHO WE AREWe are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality .We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Manager, Field Marketing COE
McDonald's, Chicago
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters.Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:Take a class at Hamburger UniversitySample future items in our Test KitchenUtilize the latest technology to connect with your team around the globeWe are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.Job DescriptionThe McDonald's team is looking for a high energy, marketing professional with an unwavering focus on business outcomes to work on the National Field Marketing team and act as a liaison between Home Office and our Field Offices to aid in the development of Co-Op specific marketing plans, and the local execution of the national marketing plan to profitably build sales, transactions, and cash flow for the company and Owner/Operator restaurants.Key customers include McDonald's Home Office Marketing Team, Field Office Management, Co-op Owner/Operators, Field Office Staff and Restaurant Management.In this role, you will:Maintain and strengthen the McDonald's brand position (sales, transactions and cash flow) in support of local Coop plans.Communicate the national and field office plans and priorities and partners with key partners including local teams, agencies and owner operators to build Co-op plans that are aligned to the overall business plan.Act as a conduit between McDonald's National Marketing team and Field Marketing team, providing perspective, resources, support and analysis.Participate in cross functional teams in support of Coop plans. This includes Menu, Media, Digital, Operations and Technology.Identify commonalities and needs across Coop Marketing strategies to help build resources to support and drive business results.Improve success of the system plan by ensuring Field Teams have the tools, resources and understanding to advocate for the national marketing plan by securing coop votes.Provide leadership points of view, build strong relationships and cultivate collaboration among Home Office and Field Marketing Teams, as well as Agencies and Suppliers to achieve maximum performance.Handle day-to-day work flow in support Field Teams and plansGather, analyze, and provides accurate, relevant, and timely inputs to support the development of Coop plans allowing them to make informed and confident decisions.Interpret and evaluate information related to sales, P&L, promotional evaluation, competition, general economic trends, and qualitative/quantitative research.QualificationsBA/BS in Marketing or Communications Degree required.Marketing or Advertising agency experience recommended, preferably within a marketing cross functional team or Field Marketing capacity.QSR or Restaurant Services Client or industry advertising or agency experience recommended.Strong computer/written/verbal communication skills necessary.Competent in excel, business analytics and business case development.Additional InformationMcDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Principal Designer
McDonald's, Chicago
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters.Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:Take a class at Hamburger UniversitySample future items in our Test KitchenUtilize the latest technology to connect with your team around the globeWe are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.Job DescriptionThe McDonalds Global Design team is a key part of the Customer Experience team (MCX), which provides user-centered experiences that deliver a cohesive and meaningful experience for customers and crew members around the world.The position requires demonstrable expertise in solutions with strong design work, UX research, design sensibility, and articulate storytelling. This is a hands-on role focused on both product discovery and design deliverables. The position involves participating in the entire design lifecycle, but with a focus on blue-sky, boundary-pushing concepts, UI, visual and interaction design. The Principal Designer will play a key part in elevating the standard of design within the organization and ensuring overall alignment and consistency across Product areas. The ideal candidate will be comfortable with ambiguity, passionate about design, and able to lead large initiatives with minimal direction.Responsibilities:Your attention to detail is renowned, your design and research skills impeccable, and you love putting structure around difficult problems. You thrive on being hands-on and immersive. You look for opportunities to improve the way things work. Your superpower is the ability to make connections across various products to establish a seamless customer experience across all channels.• Be an excellent leader and practitioner giving guidance to design simple, engaging, and intuitive experiences in both web and native/hybrid ecosystems thinking through the physical aspect of an Omnichannel experience• Be the catalyst to push innovative design concepts based on a deep understanding of user needs and business objectives; willingness to try new innovative approaches and iterate• Understand technical, business, and time limitations and design within these constraints• Lead throughout the entire design process by designing experiences that infuse empathy and creativity that will also inspire and serve as guidance for all other disciplines to deliver towards• Execute on user research and usability tests and ensure the findings are incorporated into design decisions• Obtain buy-in from stakeholders, explaining how design solutions addresses the identify problem/ user need• Lead complex, multidisciplinary projects from start to finish• Balance near term execution and far-term strategic investigations by being a forward looking, innovative thinker that will define north star (ideal) experiences• Communicate the value of design within a design and business context, and identify the critical design trade-offs to deliver value-add solutions• A solid grasp of user-centered design (UCD), human computer interaction, planning and conducting user research, user testing, rapid prototyping, heuristic analysis, usability and accessibility concerns• Part of a multi-disciplinary discovery squad, you will be working to uncover opportunities for product development, identifying, quantifying the value and validating potential solutions with customersQualificationsBachelor's degree preferred in a related field (HCI, UX Design, Product Design)• 10+ years of hands-on experience in digital design (browser + app at minimum)• Expert in Figma• Expertise across all facets of human-centered design and user experience, spanning UX strategy, experience/interaction design, user research, prototyping, and visual design, but UI, visual and interaction design superpowers• Experience translating qualitative and quantitative data into design decisions• Experience with designing experiences for consumer applications and/or enterprise experiences• Solid understanding of experience design principles and best practices• Flexibility and openness to feedback from cross-functional team members• Strong prioritization, planning and time management skills• Attention to detail and follow through• Excellent verbal and written communication skills; superior at relationship-building• Ability to think fast and slow and know when to do each• Portfolio or equivalent asset containing examples of digital design solutions and your thought process, success and failures, getting to the outcome• Well versed in facilitation techniques that enable groups to build clarity and alignment• Proven ability to lead indirectly and influence without reporting lines• Understanding of accessibility standardsPreferred:• Understanding and knowledge of mobile human interface guidelines (Apple's HIG and Google's Material Design), current possibilities and limitations of hardware and operating systems• Master's degree in Human Factors, Interaction Design, Industrial Design, Graphic Design, or related technical fieldAdditional InformationMcDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Nothing in this job posting or description should be construed as an offer or guarantee of employment.