Kitchen Supervisor Salary in Chicago, IL

By joining our team, you'll be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.Job Description SummaryThe Patient Dining Assistant will provide meal assistance, including meal selection, service and retrieval, to patients on a daily basis based on physician's diet orders. Assistant will accurately serve food and beverages to patients in accordance with the patient's diet prescription and verbally communicate patient concerns with the clinical dietitian i.e. education needs, inadequate meal consumption. The Patient Dining Assistant will consistently demonstrate support of the SRAlab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.The Patient Dining Assistant will demonstrate SRAlab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SRAlab Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.Job DescriptionThe Patient Dining Assistant will:Assist patients with making appropriate daily menu selections.Prepare, assemble and deliver patient meal trays and snacks in accordance to physician diet orders.Calculate modified diets/fluid restrictions, calories, etc. for meals only.Stock the pantries on the nursing units with patient food.Perform assorted kitchen duties including sanitation, set-up and completion of temperature logs.Utilize computer to generate patient diet orders and process snacks and tube feedings.Perform all other duties that may be assigned in the best interest of SRAlab.Reporting RelationshipsReports directly to Patient Services ManagerKnowledge, Skills & Abilities RequiredCommunication and Influence: Verbal and written communication skills to convey information that may be somewhat complex, and/or to others who may have limited knowledge of the subject in question.Technical Knowledge: Full use and application of basic diet information. Ability to successfully complete training and achieve passing score on all competency tests.Interpersonal Relations: Ability to develop and maintain professional, trusting, positive working relationships with patients, supervisors, nursing and ancillary staff, and managers.Diversity Awareness: Ability and willingness to be aware of, understand, respect, and value the diverse cultural, ethnic, gender, age, educational, professional, etc. backgrounds and styles of others and to adapt one's own behavior based on that understanding.Customer Focus: Ability and willingness to provide excellent service to patients and clients (the customers). This includes seeking to meet customer needs, expectations, and demands quickly and effectively; remaining calm and professional when dealing with difficult customers; receiving complaints from customers and taking action to remedy the complaint; and treating the customer as valuable.Drive and Dependability: Ability and willingness to demonstrate optimism, and passion when working. These include demonstrating commitment, persistence, and heightened personal effort in the face of obstacles and adversity; pursuing excellence for self and organization; having a sense of urgency; and possessing ambition.Stress Tolerance and Flexibility: Ability to work productively and effectively in a fast-paced, stressful, demanding, and/or ambiguous work environment.Communication: Clear and Professional communication is required.Physical Demands: The job requires physical activity that includes near constant standing, bending, walking and balancing; occasional kneeling, climbing, stooping/crouching. The individual must have the ability to frequently lift and/or carry items weighing up to 25 pounds and occasionally lift/carry items weighing up to 50 pounds. Work also requires frequently pushing carts and racks requiring push forces ranging from 10 lbs to 50 lbs.Working ConditionsNormal office or patient environment with occasional exposure to high noise levels and hazards due to slippery floors and hot equipment when going through food production areas.Kitchen environment with exposure to regular physical discomforts from heat and humidity and possible burns from grill.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Equal Employment Opportunity ShirleyRyan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.Minimize waste of supplies and amenities within all areas of housekeeping.May regularly assist with deep cleaning projects.Report needed repairs or unsafe conditions to supervisor.Handle all lost and found items according to established procedures.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Ensure compliance with federal, state and local laws regarding health and safety services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Some previous housekeeping experience preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English is preferred; other languages beneficial.Basic reading, writing and mathematical abilities are preferred.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 75 pounds.Will be required to regularly use commercial cleaning chemicals.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

The Doubletree Hilton Chicago-Magnificent Mile is looking for aSeasonal Part Time Made Market Attendant to join their dynamic team!APPLY NOW! - A Hilton recruiter will reach out to you POSITION PURPOSE: The Made Market Attendant is responsible for serving all products with friendly, individualized attention towards each customer. He or she is also responsible for educating customers about our premium coffees and teas. The Made Market Attendant will fulfill any other duties the Store Manager, Assistant Manager or Shift Supervisor assigns and will represent The Made Market in a professional manner. WHAT WILL I BE DOING: Sales/Customer Service Passionate ambassador of coffee & service. Sells and serves products to customers in a courteous and friendly manner. Actively greets every guest upon entering the store. Anticipates customer needs to ensure guest satisfaction. Practices proper food and drink handling procedures. Adheres to cashing handling procedures. Works at a fast pace keeping the established drink guidelines. Safely handles all hot and cold drinks during drink preparation. Verbally receives and calls back customer orders in a friendly manner. Reports all customer complaints to manager on duty. Responds pro-actively to prevent customer service situations. Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner. Answers telephone in a courteous and friendly manner including but not limited to giving store greeting, directions to store location, receiving and filling customer orders. Answers customer questions regarding coffee blends, preparation, etc., in a courteous and friendly manner. Sells and serves baked goods and miscellaneous food and beverage items to customers. Maintains efficient, friendly service standards. Ability to effectively deal and resolve conflict situations Delivers quality products to the guest in a friendly and professional manner and in accordance with hotel standards Made Market Operations Maintains acceptable amounts of coffee product and supplies for the bar. Performs and oversees opening and closing duties. Ensures that all the products and supplies on the shelves are fully stocked Ensures buss runs are done according to company standards Reports potential safety hazards to the Manager(s). Reports all employee accidents to the Manager(s) and contacts security to report accident. Reports all Lost & Found items to Security Informs the Manager(s) of any operational inconsistencies. Restocks and organizes shelves and displays when necessary. Routinely cleans the bar area, tables, floor, windows and grinders, take out trash, etc. Routinely washes dishes and other cooking utensils. Restocks all clean small wares. Routinely mops the floor and/or ensures that floor is cleaned regularly Set up order bags including all items needed (beverages, soup, condiments, pre-packed items, etc.), except items being cooked a la minute and coming from the kitchen. Retrieving food from the kitchen once ready Check orders for accuracy before delivery Delivering orders to rooms or to guests that pick up Attending to the tables adjacent the Made Market / Hothouse & Lobby areas where guest may consume by bussing tables, etc. Delivering amenities (when needed) Picking up amenity supplies after use from guestrooms (as needed) What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!What are the benefits of working for Hilton?Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement **Available benefits may vary depending upon property-specific terms and conditions of employment**

Job Description Summary The Engineer performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.Job Description Operational/Functional Perform maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool, etc. Ensure that assigned equipment is prepared and operational for the following day's work.Adhere to federal, state and local regulations concerning safety or other compliance requirements, as well as brand standards and local policy and procedures to ensure quality, safety, and consistency. Report all unsafe conditions or malfunctioning equipment to supervisor. Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., Replenishes supplies and inventory in a timely and efficient manner and minimizes waste. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.Strategy and PlanningMay also perform other minor maintenance and repairs and/or conduct preventative maintenance duties, as needed.Promote teamwork and quality service through daily communication and coordination with other departments.Maintain proper associate uniform standards. Additional Job Information/Anticipated Pay Range Qualifications and Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Track record of delivering exceptional guest experience.Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and hotel staff.Appropriate professional appearance and demeanor.Ability to prioritize and multitask.Strong attention to detail.Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc.Frequently standing up and moving about the facility.Frequently bending, climbing, kneeling, and moving about the facility.Carrying or lifting items weighing up to 100 pounds and pushing/pulling up to approximately 300 pounds.Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals.Mathematical skills, including basic math, percentages, quantities, and variances are used frequently.May be required to work nights, weekends, and/or holidays. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

By joining our team, you'll be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.Job Description SummaryThe Food Service Shift Supervisor will lead kitchen staff while ensuring the safety of patients, employees, staff and visitors in accordance with established recipes, menus, and food safety guidelines. Will be responsible for the overall direction, coordination, and evaluation of the food service and patient services team, including training employees and planning, assigning, and directing work.The Food Service Shift Supervisor will consistently demonstrate support of the SHIRLEY RYAN ABILITYLAB statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.The Shift Supervisor will demonstrate SHIRLEY RYAN ABILITYLAB Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SHIRLEY RYAN ABILITYLAB Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.Job DescriptionThe Food Service Shift Supervisor will:Directs the activities of Food Service staff during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.Coordinates patient meal service through the patient services program.Provides training and creates work schedules to ensure units are properly staffed to provide service.Evaluates the performance of workers, completes shadow reports, gives positive and constructive feedback as neededPrepares quality assurance reports for management and ensure their unit meets the expectations for quality, productivity and safety.Acts as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.Oversees organization of catering events, as well as day to day activities, processing orders, payments and working with outside vendors to obtain supplies as necessary.Oversees systems and processes to ensure that the strategic and operational objectives of the patient service are accomplished.Supervises Catering Associates and acts as the supervisor on duty to provide alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.Interacts with nursing and evaluates patient meal selection, tray completion, tray delivery, and tray retrieval process on a daily basis.Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.Maintains cash handling processes and procedures.Performs other tasks as may be assigned.Reporting RelationshipsReports directly to the Food and Nutrition Services Director.Knowledge, Skills & Abilities RequiredAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence; Ability to speak effectively before small groups of customers or associates of organization.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; Ability to deal with problems involving several concrete variables in standardized situations.Adheres to facility confidentiality and patient's rights policy as outlined in HIPAA policies and procedures.Complies with regulatory agency standards, including federal, state, and JCAHO.Follows HACCP guidelines to ensure quality and safety of food supply.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; to compute rate, ratio, and percent and interpret bar graphs.Working ConditionsOccasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and risk of radiation. The noise level in the work environment is usually moderate.Frequently required to talk or hear.Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and armsOccasionally required to climb or balance, stoop, kneel, crouch, or crawl and taste or smell.Occasionally lift and/or move up to 50 pounds.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Equal Employment Opportunity ShirleyRyan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.Minimize waste of supplies and amenities within all areas of housekeeping.May regularly assist with deep cleaning projects.Report needed repairs or unsafe conditions to supervisor.Handle all lost and found items according to established procedures.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Ensure compliance with federal, state and local laws regarding health and safety services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Some previous housekeeping experience preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English is preferred; other languages beneficial.Basic reading, writing and mathematical abilities are preferred.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 75 pounds.Will be required to regularly use commercial cleaning chemicals.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Go Beyond @SonestaHotelsWHO WE AREWe are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality .We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

By joining our team, you'll be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.Job Description SummaryThe Cook will prepare and cook to order fast food on a grill, including pancakes, sausage, hamburgers and the like; prepare steam table or other equipment used in serving meals; break down and clean grill after each meal and assist patients as needed.The Cook will consistently demonstrate support of the SRALAB statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.The Cook will demonstrate SRALAB Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SRALAB Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.Job DescriptionThe Cook will:Prepare, cook and serve meals in the cafeteria.Provide courteous and timely setup and service in the cafeteria.Maintain the sanitation and cleanliness of the service ware, pots, pans, equipment, and work and service areas.Follow safe food handling practices, maintain food items at appropriate temperatures and follow established storage practices. Sustain a sanitary work environment according to health standards and Department policies.Perform all other duties that may be assigned in the best interest of SRALAB.Reporting RelationshipsReports directly to Food Service Supervisor.Knowledge, Skills & Abilities RequiredAbility to read, understand and follow written and verbal instructions and use standard measuring devices in preparing and cooking food normally acquired through completion of elementary school.Approximately one to three months of on-the-job experience to become familiar with food preparation and department policies and procedures.Ability to manipulate various cooking devices and foods weighing up to ten pounds.Interpersonal skills necessary to deal with staff, patients and their families in a polite and courteous manner.Ability to coordinate several tasks simultaneously.Working ConditionsNormal office or patient environment with occasional exposure to high noise levels and hazards due to slippery floors and hot equipment when going through food production areas.Kitchen environment with exposure to regular physical discomforts from heat and humidity and possible burns from grill.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Equal Employment Opportunity ShirleyRyan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

STATEMENT OF PURPOSE: The Desktop Support Technician provides customer or technical support by collecting trouble tickets, analyzing issues, carrying out solutions, escalating issues, and tracking to completion. Experienced with supporting IT desktop infrastructure and minor server related issues. Responsible for collecting IT and telephony inventory, decommissioning unused assets, setting up, configuring, imaging, and deploying PCs, laptops, printers and other desktop IT assets, performing data transfers, recovery and setup, assisting end users, managing user accounts and Active Directly integration Must also be experienced troubleshooting User account, access, security issues, and manage adaptive technology software. Team members are expected to maintain the highest degree of customer service, quality, and performance within the team. RESPONSIBILITY FOR THE WORK OF OTHERS: This position holds no direct supervisory responsibility. TRAVEL REQUIRED: Less than 5%; metro Chicago and suburbs. SPECIFIC ACTIVITIES INCLUDE, BUT ARE NOT LIMITED TO: To maintain a high degree of customer service for all support queries and adhere to all service management principles; Service all call center trouble tickets within defined SLAguidelines; Generate weekly trouble ticket reports to call center leadership; Setup and maintain local and remote agents computers and phones; Keep PC hardware/software current as new updates are released; Maintain adaptive technology server and client stations; Responsible for testing image/software updates before applied; Setup and maintain training room hardware/software; Maintain and utilize IT Ticket System; Respond to trouble and work requests in person, via phone, and electronically; Troubleshooting and problem resolution for all networked devices; PC Builds, deployment, configuration, and troubleshooting; Hardware installation and associated problem resolution; Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling and software; Prepare Phone and time & attendance reports; Maintain inventory database; Log all help desk interactions; Assist with Shortel logons and Configure VOIP Shortel phones; Assist with troubleshooting Shortel Phone connectivity; General telephone support and assistance; Reconnecting telephony lines for Shortel and non-Shortel systems; Receive and respond to incoming calls, pages, and/or e-mails regarding Computers and network connectivity problems; Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data; Perform system backups and recovery; To escalate more complex calls to the relevant IT Support member; Performs any other duties as assigned by Supervisor; QUALIFICATIONS: Associates degree in the field of computer science, information sciences, or three years of commensurate work experience in field required; Call Center experience preferred; Hands on approach and a willingness to learn; Knowledge and experience requirements: Basic understanding of PC hardware set-up and configuration; Computer hardware, including printers, server, laptops, Braille Display, and other adaptive hardware. Adaptive Technology knowledge, skills and ability required; Hands-on hardware troubleshooting experience; Strong oral and written communication, including documentation; Exceptional interpersonal skills, with a customer service orientation that focuses on rapport-building, listening and questioning skills; Knowledge of applicable data privacy practices and laws; A commitment to our mission of providing opportunities for people who are blind and visually impaired, deaf-blind, or multi-disabled is essential. Employee Benefits BENEFIT PACKAGE UP TO AN ADDITIONAL 25% OF SALARY INCLUDING: 10 days paid vacation 12 paid holidays 6 sick days accrued over the year, up to 16 days available to be accumulated Insurance Eligibility the 1st of the month after 30 days of employment Medical (65% covered by the Chicago Lighthouse), dental and vision insurance offered Short/long term disability Life insurance 2x salary Employee recognition events Company matched 401(k) plan Reasonably priced delicious food options on site (except at Glenview location) Access to micro-kitchens The Chicago Lighthouse for People Who Are Blind or Visually Impaired is an Equal Opportunity Employer in full compliance with local, state, and federal Civil Rights & Affirmative Action laws. The Chicago Lighthouse for People Who Are Blind or Visually Impaired maintains a strong policy of accommodation and a consistent practice of employing qualified individuals with disabilities. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status or unfavorable discharge from military service.

Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.Minimize waste of supplies and amenities within all areas of housekeeping.May regularly assist with deep cleaning projects.Report needed repairs or unsafe conditions to supervisor.Handle all lost and found items according to established procedures.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Ensure compliance with federal, state and local laws regarding health and safety services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Some previous housekeeping experience preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English is preferred; other languages beneficial.Basic reading, writing and mathematical abilities are preferred.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 75 pounds.Will be required to regularly use commercial cleaning chemicals.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.